Hotel Occupancy Survey Data by Province. Supply Employed personnel by Province, type of contract and month. Units: number January February March April May June July August September October November December Albacete Total 428 452 560 534 558 558 612 599 573 575 534 481 Unpaid 30 31 35 38 36 32 42 46 42 47 43 42 Paid 398 420 525 496 522 526 570 553 531 529 491 439 Permanent 341 350 420 390 406 401 433 410 405 410 392 353 Provisionals 57 71 104 106 116 125 138 143 126 119 99 86 Alicante/Alacant Total 7,408 7,879 8,900 9,384 9,748 10,464 11,049 11,260 10,657 10,078 8,583 8,397 Unpaid 35 47 54 60 68 68 81 75 78 48 48 32 Paid 7,373 7,831 8,846 9,324 9,680 10,395 10,968 11,185 10,580 10,030 8,534 8,364 Permanent 4,681 4,882 5,352 5,660 5,804 6,055 6,151 6,191 6,080 5,961 5,371 5,347 Provisionals 2,692 2,950 3,494 3,663 3,876 4,341 4,817 4,994 4,500 4,068 3,164 3,017 Almería Total 1,308 1,769 2,206 2,626 3,534 4,605 5,229 5,396 4,655 2,997 1,597 1,454 Unpaid 67 64 73 86 85 89 96 101 80 72 60 69 Paid 1,241 1,705 2,133 2,539 3,449 4,516 5,133 5,295 4,576 2,925 1,537 1,386 Permanent 841 1,071 1,387 1,545 1,937 2,212 2,263 2,259 2,204 1,704 1,047 989 Provisionals 401 634 746 994 1,512 2,304 2,869 3,035 2,372 1,221 491 397 Araba/Álava Total 396 463 479 480 488 506 519 500 469 468 451 401 Unpaid 31 33 33 32 30 33 39 31 31 32 29 32 Paid 366 430 446 448 458 473 480 469 438 436 422 369 Permanent 292 343 354 353 361 355 359 358 341 341 335 298 Provisionals 74 87 92 95 97 118 121 111 96 95 87 71 Asturias Total 1,946 2,099 2,509 2,842 2,964 3,169 3,614 3,870 3,406 2,920 2,365 2,212 Unpaid 216 225 292 347 349 382 436 455 381 309 261 252 Paid 1,730 1,874 2,217 2,495 2,615 2,788 3,177 3,415 3,025 2,611 2,103 1,959 Permanent 1,364 1,430 1,605 1,793 1,867 1,944 2,001 2,053 1,976 1,843 1,587 1,525 Provisionals 366 444 611 702 748 844 1,176 1,362 1,049 768 516 435 Ávila Total 535 536 564 573 564 598 600 605 597 601 544 586 Unpaid 24 25 25 24 24 30 29 31 26 23 21 24 Paid 511 511 538 549 540 568 570 574 571 578 523 562 Permanent 421 423 429 430 426 452 459 460 457 445 434 440 Provisionals 90 88 109 119 114 117 111 114 114 133 89 121 Badajoz Total 879 908 1,086 1,151 1,169 1,171 1,180 1,225 1,153 1,185 1,130 980 Unpaid 43 37 45 54 59 50 46 50 46 54 40 45 Paid 836 871 1,041 1,096 1,109 1,121 1,134 1,176 1,107 1,131 1,090 935 Permanent 632 650 723 736 754 776 776 788 765 759 748 683 Provisionals 205 221 318 361 355 345 358 387 342 372 341 252 Balears, Illes Total 3,666 6,530 11,479 22,861 53,671 59,828 61,675 62,449 59,600 46,702 4,969 3,881 Unpaid 48 56 59 115 215 201 224 262 205 117 77 69 Paid 3,618 6,474 11,420 22,746 53,456 59,627 61,451 62,187 59,396 46,585 4,891 3,812 Permanent 2,512 4,936 8,322 16,679 36,834 39,286 39,569 40,034 39,299 33,161 3,626 2,763 Provisionals 1,106 1,538 3,097 6,067 16,622 20,341 21,882 22,153 20,096 13,424 1,266 1,049 Barcelona Total 17,308 17,833 18,898 20,039 22,115 22,903 23,381 23,363 23,072 21,332 18,444 18,102 Unpaid 231 211 211 219 259 227 238 224 212 225 175 177 Paid 17,076 17,622 18,687 19,820 21,855 22,675 23,143 23,139 22,860 21,107 18,270 17,926 Permanent 12,994 13,327 14,165 14,581 15,629 15,901 16,151 16,244 16,341 15,330 13,609 13,384 Provisionals 4,082 4,295 4,521 5,239 6,226 6,774 6,992 6,895 6,519 5,777 4,661 4,542 Bizkaia Total 1,688 1,722 1,817 1,864 1,857 1,949 1,898 1,947 1,881 1,888 1,865 1,835 Unpaid 104 102 113 127 120 119 128 127 124 118 112 111 Paid 1,585 1,620 1,704 1,738 1,737 1,830 1,770 1,820 1,757 1,770 1,753 1,724 Permanent 1,304 1,333 1,392 1,420 1,407 1,490 1,418 1,463 1,429 1,432 1,404 1,406 Provisionals 281 286 312 318 330 341 351 357 329 338 348 319 Burgos Total 891 938 1,028 1,067 1,095 1,145 1,107 1,114 1,109 1,067 1,000 885 Unpaid 47 49 77 76 69 81 75 57 56 62 60 60 Paid 844 888 951 991 1,026 1,064 1,032 1,057 1,053 1,004 940 825 Permanent 719 765 797 810 834 867 802 811 855 820 787 712 Provisionals 125 123 154 181 191 197 230 245 199 184 152 113 Cáceres Total 1,009 1,117 1,207 1,260 1,306 1,298 1,272 1,302 1,250 1,218 1,190 1,126 Unpaid 54 59 55 55 50 52 55 52 46 41 46 42 Paid 956 1,058 1,152 1,205 1,256 1,246 1,217 1,250 1,204 1,177 1,144 1,084 Permanent 770 861 933 949 988 980 938 960 945 939 918 871 Provisionals 185 198 219 257 268 267 279 290 259 238 226 214 Cádiz Total 2,548 2,882 4,289 5,723 6,955 7,716 8,505 8,687 8,079 6,682 3,089 2,792 Unpaid 105 105 129 152 169 160 212 161 159 99 102 104 Paid 2,443 2,777 4,160 5,571 6,786 7,556 8,293 8,526 7,921 6,583 2,987 2,688 Permanent 1,820 2,113 3,150 4,208 4,885 4,966 5,195 5,184 5,038 4,595 2,166 2,001 Provisionals 623 664 1,010 1,363 1,901 2,589 3,098 3,342 2,883 1,988 821 687 Cantabria Total 1,151 1,194 1,682 2,087 2,153 2,588 3,195 3,346 2,696 2,104 1,627 1,391 Unpaid 90 87 92 138 144 151 200 220 159 102 84 79 Paid 1,060 1,107 1,590 1,949 2,009 2,437 2,995 3,126 2,537 2,002 1,543 1,312 Permanent 800 854 1,186 1,373 1,426 1,581 1,675 1,712 1,580 1,412 1,250 1,032 Provisionals 260 254 404 575 583 856 1,320 1,414 958 589 293 280 Castellón/Castelló Total 739 1,212 1,789 2,048 2,188 2,762 3,334 3,389 2,957 2,135 1,247 923 Unpaid 36 37 44 51 50 62 64 69 67 47 48 46 Paid 703 1,175 1,745 1,998 2,139 2,701 3,269 3,320 2,890 2,088 1,200 877 Permanent 580 853 1,236 1,346 1,418 1,652 1,845 1,824 1,694 1,369 806 649 Provisionals 123 322 509 652 721 1,049 1,424 1,496 1,196 719 393 228 Ciudad Real Total 597 588 666 686 706 696 712 715 724 711 719 675 Unpaid 61 59 66 70 73 73 69 71 69 70 68 68 Paid 535 529 600 616 634 623 642 644 655 640 651 607 Permanent 381 390 407 416 435 432 433 432 442 438 443 446 Provisionals 155 139 194 200 199 191 209 212 213 203 208 161 Córdoba Total 1,177 1,250 1,255 1,285 1,321 1,336 1,220 1,261 1,348 1,340 1,324 1,280 Unpaid 106 101 88 92 99 96 84 78 104 97 93 86 Paid 1,070 1,149 1,167 1,193 1,222 1,240 1,135 1,183 1,244 1,243 1,230 1,193 Permanent 755 785 799 812 823 842 771 800 823 824 824 834 Provisionals 315 364 368 382 399 397 364 383 420 419 406 360 Coruña, A Total 1,935 2,150 2,317 2,471 2,522 2,666 3,011 3,067 2,925 2,662 2,438 2,271 Unpaid 170 191 194 248 281 239 251 253 271 231 187 200 Paid 1,766 1,959 2,123 2,223 2,241 2,427 2,760 2,814 2,654 2,431 2,251 2,071 Permanent 1,461 1,628 1,686 1,737 1,706 1,790 1,919 1,943 1,955 1,799 1,773 1,650 Provisionals 304 331 437 486 535 638 842 871 699 632 478 421 Cuenca Total 399 388 443 451 480 479 524 539 543 534 466 465 Unpaid 48 47 53 57 58 54 55 56 58 59 55 52 Paid 351 341 391 394 421 425 470 483 485 475 411 412 Permanent 287 288 315 318 324 324 342 352 343 338 316 321 Provisionals 63 53 75 75 98 101 128 131 142 136 95 91 Gipúzkoa Total 1,466 1,546 1,708 1,755 1,777 1,854 1,944 1,929 1,890 1,874 1,837 1,636 Unpaid 139 150 159 153 157 155 162 169 161 145 149 136 Paid 1,327 1,395 1,549 1,602 1,620 1,699 1,783 1,760 1,729 1,728 1,688 1,500 Permanent 1,051 1,115 1,236 1,265 1,259 1,299 1,347 1,319 1,309 1,319 1,323 1,208 Provisionals 276 281 313 338 361 400 435 441 420 409 365 292 Girona Total 2,594 2,758 4,851 7,054 8,881 9,974 11,043 11,335 10,020 7,611 3,272 2,976 Unpaid 129 149 155 191 200 290 235 237 218 185 148 133 Paid 2,465 2,609 4,696 6,863 8,682 9,684 10,808 11,098 9,801 7,427 3,125 2,843 Permanent 1,935 2,049 3,478 5,086 6,039 6,723 6,831 7,007 6,463 5,376 2,508 2,283 Provisionals 530 559 1,217 1,777 2,643 2,961 3,976 4,091 3,338 2,050 617 560 Granada Total 3,179 3,374 3,787 3,847 3,698 3,837 3,906 3,939 3,910 3,702 3,185 3,501 Unpaid 161 168 182 205 219 208 216 219 232 215 201 176 Paid 3,018 3,206 3,606 3,642 3,479 3,629 3,691 3,720 3,677 3,488 2,984 3,324 Permanent 2,011 2,107 2,398 2,424 2,376 2,372 2,366 2,368 2,441 2,375 2,072 2,194 Provisionals 1,007 1,099 1,208 1,218 1,103 1,257 1,325 1,352 1,237 1,113 912 1,131 Guadalajara Total 292 317 376 343 356 354 359 353 369 354 339 307 Unpaid 27 30 31 38 39 43 35 33 35 38 32 29 Paid 265 287 344 305 317 311 323 320 333 316 307 278 Permanent 217 242 278 254 263 251 265 256 263 261 254 226 Provisionals 48 45 67 51 55 60 59 63 70 55 53 52 Huelva Total 692 1,253 1,850 2,622 3,183 3,892 4,587 4,831 4,258 2,808 1,202 646 Unpaid 14 20 37 51 62 65 47 38 35 25 25 23 Paid 678 1,234 1,813 2,571 3,121 3,826 4,539 4,793 4,223 2,784 1,176 623 Permanent 534 939 1,310 1,873 2,163 2,348 2,442 2,404 2,366 1,944 938 468 Provisionals 144 294 503 698 958 1,479 2,098 2,389 1,857 840 238 156 Huesca Total 1,432 1,473 1,558 1,105 987 1,317 1,749 1,919 1,412 1,098 742 1,303 Unpaid 126 141 156 161 160 195 212 215 191 179 138 165 Paid 1,306 1,332 1,402 944 826 1,122 1,537 1,703 1,222 919 604 1,138 Permanent 841 827 829 666 589 748 911 963 787 628 434 722 Provisionals 465 504 573 278 237 374 626 740 435 291 170 416 Jaén Total 774 826 881 967 990 988 997 992 1,002 943 923 852 Unpaid 88 92 101 110 105 111 111 109 121 112 99 93 Paid 686 734 780 857 885 877 887 883 881 832 824 758 Permanent 509 546 570 602 605 613 605 609 614 583 584 553 Provisionals 177 187 209 254 279 264 281 273 267 249 240 206 León Total 725 683 810 862 926 898 960 1,003 933 900 787 742 Unpaid 56 62 93 113 110 106 96 99 84 88 76 46 Paid 669 621 717 749 815 792 864 904 849 812 711 697 Permanent 578 530 594 598 638 624 630 653 642 635 585 576 Provisionals 90 92 123 152 177 168 234 252 207 178 126 120 Lleida Total 1,962 1,976 1,980 1,240 1,159 1,316 1,722 1,906 1,461 1,177 1,020 1,741 Unpaid 103 113 108 103 103 114 129 130 118 104 93 136 Paid 1,859 1,862 1,873 1,137 1,055 1,203 1,593 1,776 1,343 1,073 928 1,605 Permanent 1,079 1,077 1,113 823 786 849 1,038 1,070 907 780 695 1,004 Provisionals 780 785 759 314 270 354 554 706 436 293 232 601 Lugo Total 616 727 828 903 965 1,032 1,145 1,190 1,075 993 915 875 Unpaid 67 78 76 96 99 98 116 105 107 102 87 86 Paid 549 649 752 807 866 934 1,029 1,085 967 890 829 789 Permanent 429 490 551 590 599 618 637 655 626 593 583 561 Provisionals 120 159 201 217 267 316 392 430 341 298 246 229 Madrid Total 13,892 14,017 13,969 13,936 13,933 14,287 14,183 13,766 14,170 14,313 14,183 14,322 Unpaid 191 180 183 172 179 209 198 176 206 204 237 190 Paid 13,701 13,837 13,786 13,764 13,755 14,078 13,985 13,590 13,964 14,108 13,946 14,132 Permanent 11,041 11,156 11,045 11,152 11,068 11,272 11,287 11,043 11,218 11,268 11,161 11,380 Provisionals 2,660 2,681 2,741 2,612 2,687 2,806 2,698 2,546 2,746 2,840 2,786 2,752 Málaga Total 7,939 9,346 11,864 13,791 15,468 16,273 16,981 17,445 16,689 15,071 9,945 8,499 Unpaid 129 118 171 185 210 206 207 227 222 187 149 115 Paid 7,810 9,228 11,693 13,606 15,258 16,067 16,775 17,217 16,467 14,884 9,796 8,384 Permanent 5,972 7,021 8,757 9,639 10,280 10,335 10,495 10,484 10,440 10,193 7,219 6,321 Provisionals 1,838 2,207 2,936 3,967 4,978 5,732 6,279 6,733 6,027 4,690 2,576 2,063 Murcia Total 1,688 1,848 1,973 2,127 2,182 2,269 2,506 2,544 2,441 2,132 1,880 1,710 Unpaid 47 44 48 50 49 47 51 50 49 43 46 45 Paid 1,641 1,803 1,925 2,077 2,133 2,222 2,455 2,494 2,392 2,089 1,834 1,665 Permanent 1,183 1,253 1,283 1,388 1,405 1,408 1,415 1,414 1,378 1,397 1,232 1,155 Provisionals 458 550 642 689 729 814 1,040 1,080 1,014 692 602 510 Navarra Total 1,205 1,246 1,515 1,604 1,596 1,638 1,659 1,718 1,708 1,595 1,472 1,318 Unpaid 84 78 80 89 83 90 93 86 98 79 75 68 Paid 1,122 1,169 1,435 1,515 1,513 1,548 1,566 1,632 1,610 1,516 1,397 1,250 Permanent 956 971 1,226 1,269 1,267 1,266 1,251 1,258 1,295 1,246 1,156 1,031 Provisionals 166 198 209 246 246 282 315 373 315 270 240 218 Ourense Total 418 562 638 645 676 704 734 734 721 678 641 535 Unpaid 53 55 56 58 62 61 69 69 65 58 57 54 Paid 366 507 581 586 614 643 665 665 657 620 585 481 Permanent 296 408 470 478 478 498 499 484 480 478 460 368 Provisionals 70 99 112 109 136 145 166 181 176 142 125 113 Palencia Total 206 206 285 299 308 316 326 322 316 304 245 234 Unpaid 15 17 23 28 29 28 28 25 24 21 13 15 Paid 191 189 262 271 280 289 298 297 291 283 232 220 Permanent 164 167 227 232 227 234 227 232 228 217 196 190 Provisionals 27 22 35 40 53 55 71 65 63 66 36 30 Palmas, Las Total 27,706 27,762 27,829 26,785 26,059 26,308 28,030 28,190 28,569 28,451 28,495 28,155 Unpaid 46 37 52 49 50 42 45 58 37 32 38 36 Paid 27,661 27,725 27,777 26,736 26,008 26,266 27,985 28,132 28,532 28,419 28,456 28,119 Permanent 15,776 15,798 15,845 15,574 14,996 15,178 16,025 16,191 16,457 16,417 16,564 16,520 Provisionals 11,885 11,927 11,932 11,163 11,012 11,088 11,960 11,941 12,075 12,002 11,892 11,599 Pontevedra Total 1,441 1,636 1,900 2,127 2,283 2,865 3,782 4,073 3,230 2,500 1,950 1,821 Unpaid 80 85 102 107 133 157 209 222 162 125 111 82 Paid 1,361 1,551 1,797 2,020 2,150 2,708 3,572 3,851 3,069 2,375 1,839 1,739 Permanent 987 1,109 1,266 1,410 1,434 1,576 1,837 1,826 1,733 1,468 1,284 1,212 Provisionals 375 442 531 609 716 1,133 1,735 2,024 1,336 907 555 527 Rioja, La Total 700 730 780 900 855 845 842 870 844 841 806 743 Unpaid 70 76 73 83 89 83 80 91 86 89 90 80 Paid 630 654 706 817 766 762 762 779 758 752 716 663 Permanent 533 536 592 602 621 621 631 633 621 625 594 549 Provisionals 97 118 114 215 145 141 131 146 137 127 122 114 Salamanca Total 948 1,034 1,166 1,179 1,208 1,217 1,280 1,318 1,257 1,237 1,177 1,116 Unpaid 72 69 66 68 70 66 68 66 67 66 70 70 Paid 877 966 1,100 1,111 1,137 1,151 1,212 1,251 1,190 1,171 1,107 1,046 Permanent 694 776 876 869 894 878 913 957 897 881 853 802 Provisionals 183 190 224 241 243 273 299 294 293 291 254 244 Santa Cruz de Tenerife Total 19,066 19,099 19,581 19,436 18,995 19,446 19,942 19,932 20,048 20,153 20,084 20,457 Unpaid 60 77 81 78 82 81 68 67 69 63 65 54 Paid 19,007 19,023 19,500 19,358 18,913 19,365 19,873 19,866 19,978 20,090 20,019 20,404 Permanent 11,692 11,654 11,886 11,880 11,794 11,835 11,936 11,802 11,973 12,144 12,352 12,572 Provisionals 7,314 7,369 7,614 7,478 7,119 7,530 7,938 8,064 8,006 7,946 7,667 7,831 Segovia Total 536 550 547 559 590 623 631 640 607 590 566 560 Unpaid 41 42 44 48 50 49 49 48 49 48 40 45 Paid 495 508 503 511 540 574 582 592 558 542 525 515 Permanent 434 441 440 447 467 486 478 482 467 459 447 445 Provisionals 61 68 63 64 74 87 104 110 92 83 78 70 Sevilla Total 4,073 4,147 4,326 4,661 4,687 4,657 4,425 4,282 4,643 4,788 4,675 4,595 Unpaid 90 86 89 104 106 107 99 100 116 111 100 95 Paid 3,983 4,060 4,237 4,557 4,582 4,549 4,326 4,182 4,527 4,677 4,575 4,500 Permanent 2,952 3,000 3,017 3,148 3,101 3,203 2,999 2,965 3,163 3,155 3,236 3,223 Provisionals 1,031 1,060 1,221 1,410 1,481 1,347 1,327 1,217 1,364 1,522 1,339 1,277 Soria Total 360 388 407 396 403 406 416 439 398 397 419 367 Unpaid 35 36 38 37 40 43 43 46 41 42 40 38 Paid 325 352 369 359 363 362 372 392 357 355 379 330 Permanent 248 280 287 282 280 277 285 285 301 293 287 283 Provisionals 77 73 83 77 82 85 87 107 56 63 92 47 Tarragona Total 875 1,023 1,995 4,071 6,143 7,156 7,927 8,065 7,392 4,630 1,761 1,351 Unpaid 86 105 104 136 138 135 136 151 135 108 104 90 Paid 789 918 1,891 3,935 6,005 7,020 7,791 7,914 7,256 4,522 1,657 1,261 Permanent 597 725 1,260 2,642 3,730 4,133 4,394 4,188 4,093 2,843 1,005 794 Provisionals 192 194 630 1,293 2,274 2,887 3,397 3,725 3,164 1,680 652 467 Teruel Total 595 630 710 717 700 741 761 808 777 781 725 698 Unpaid 98 104 126 122 123 119 119 118 113 121 123 115 Paid 497 526 585 595 576 622 642 690 664 659 602 583 Permanent 389 424 453 478 472 518 516 536 514 531 487 479 Provisionals 108 102 132 117 104 104 125 155 150 129 115 104 Toledo Total 800 803 835 862 869 863 848 861 910 870 834 846 Unpaid 38 39 45 50 52 50 50 50 49 47 46 40 Paid 762 764 790 812 817 814 797 810 861 823 789 806 Permanent 609 597 616 631 624 629 633 622 639 622 632 637 Provisionals 153 167 174 181 193 184 165 188 222 201 157 169 Valencia/València Total 3,218 3,332 3,791 4,200 4,332 4,556 4,823 4,894 4,753 4,055 3,808 3,499 Unpaid 78 95 100 129 126 113 114 117 116 102 107 90 Paid 3,140 3,237 3,691 4,072 4,206 4,443 4,708 4,776 4,636 3,953 3,701 3,410 Permanent 2,285 2,350 2,634 2,834 2,920 3,017 3,111 3,107 3,078 2,845 2,684 2,501 Provisionals 855 887 1,057 1,238 1,286 1,426 1,597 1,670 1,558 1,108 1,017 909 Valladolid Total 1,116 1,191 1,272 1,268 1,302 1,304 1,248 1,234 1,280 1,264 1,260 1,206 Unpaid 22 20 24 28 38 32 29 24 21 25 28 17 Paid 1,094 1,171 1,249 1,239 1,264 1,272 1,219 1,211 1,259 1,239 1,231 1,188 Permanent 870 944 936 979 972 970 969 947 954 955 947 913 Provisionals 224 227 313 261 292 302 250 264 305 284 285 275 Zamora Total 453 457 534 523 525 554 588 609 595 570 523 482 Unpaid 32 37 39 39 42 39 48 50 45 43 40 28 Paid 421 421 495 484 482 515 539 559 550 527 483 454 Permanent 339 343 373 366 367 375 389 385 385 383 358 357 Provisionals 82 78 123 118 116 140 150 174 165 144 125 97 Zaragoza Total 1,140 1,285 1,445 1,475 1,535 1,540 1,585 1,591 1,552 1,555 1,478 1,318 Unpaid 78 82 91 83 88 87 91 90 88 88 89 84 Paid 1,062 1,202 1,353 1,392 1,447 1,453 1,493 1,501 1,463 1,467 1,390 1,233 Permanent 863 964 1,080 1,109 1,152 1,134 1,139 1,151 1,142 1,140 1,089 981 Provisionals 199 239 273 283 295 319 355 350 322 327 300 253 Ceuta Total 152 149 154 123 123 122 130 133 129 147 124 122 Unpaid 3 2 5 3 3 2 3 2 3 5 5 4 Paid 149 147 149 120 120 120 127 131 126 142 119 118 Permanent 131 131 132 103 103 102 105 106 104 120 102 100 Provisionals 18 16 17 17 17 18 22 25 22 22 17 18 Melilla Total 154 154 142 154 149 159 145 148 156 163 157 172 Unpaid 5 5 5 5 5 5 5 4 5 5 5 5 Paid 149 149 137 149 144 154 140 144 151 158 152 167 Permanent 101 99 97 94 95 95 95 91 98 101 98 97 Provisionals 48 50 40 55 49 59 45 53 53 57 54 70 Notes: Source: National Statistics Institute