European Health Survey SATISFACTION WITH HEALTH SERVICES Satisfaction with different health services, according to sex, age group and educational level. Population aged 16 years old and over Units: percentage Hospitals (including Accident and Emergency services) Dentists Specialists (doctors or surgeons) General or family doctors Total Very satisfied Quite satisfied Neither satisfied nor dissatisfied Quite dissatisfied Very dissatisfied Total Very satisfied Quite satisfied Neither satisfied nor dissatisfied Quite dissatisfied Very dissatisfied Total Very satisfied Quite satisfied Neither satisfied nor dissatisfied Quite dissatisfied Very dissatisfied Total Very satisfied Quite satisfied Neither satisfied nor dissatisfied Quite dissatisfied Very dissatisfied Both sexes Total Total 100.00 17.05 46.47 22.25 8.74 5.48 100.00 18.24 56.00 16.38 4.20 5.18 100.00 20.72 55.81 16.38 4.30 2.80 100.00 29.55 51.88 12.69 3.60 2.27 Cannot read or write, or incomplete primary education 100.00 21.46 52.07 15.71 6.07 4.68 100.00 16.10 56.98 17.98 3.86 5.09 100.00 22.72 58.72 13.26 3.48 1.83 100.00 33.98 53.01 8.80 2.68 1.52 Complete primary education 100.00 19.07 47.34 19.87 8.74 4.98 100.00 17.87 56.58 16.54 3.79 5.22 100.00 21.43 55.18 16.35 4.36 2.67 100.00 31.27 51.64 11.57 3.42 2.10 Secondary education, 1st stage 100.00 15.03 43.63 25.17 9.32 6.85 100.00 18.58 55.07 16.59 4.33 5.42 100.00 19.95 54.87 16.89 5.03 3.27 100.00 27.20 52.91 13.19 3.45 3.25 Secondary education, 2nd stage 100.00 15.28 44.46 25.01 9.82 5.44 100.00 18.60 55.95 15.37 4.44 5.64 100.00 19.55 55.21 17.65 4.73 2.86 100.00 28.48 50.84 14.28 3.89 2.51 Advanced professional training or the equivalent 100.00 14.22 43.21 26.07 9.59 6.91 100.00 19.91 55.42 14.59 4.50 5.58 100.00 19.15 55.39 16.28 4.46 4.71 100.00 30.25 51.92 11.99 4.08 1.77 University education 100.00 15.94 47.50 23.02 8.69 4.86 100.00 18.92 55.80 16.57 4.46 4.25 100.00 20.83 56.22 16.83 3.58 2.54 100.00 26.99 51.55 15.25 4.28 1.93 16 to 44 years old Total 100.00 12.55 44.48 26.84 9.83 6.30 100.00 16.82 55.89 17.82 4.14 5.33 100.00 17.26 55.76 19.26 4.27 3.45 100.00 23.82 52.93 15.99 4.46 2.80 Cannot read or write, or incomplete primary education 100.00 14.09 49.20 19.57 10.26 6.88 100.00 11.35 58.09 24.93 0.23 5.41 100.00 13.13 60.99 21.21 1.74 2.93 100.00 20.48 57.89 17.72 2.21 1.70 Complete primary education 100.00 11.48 45.31 26.57 9.83 6.81 100.00 13.95 55.63 21.29 2.75 6.39 100.00 15.02 56.41 21.17 3.73 3.67 100.00 21.24 53.63 16.97 5.18 2.99 Secondary education, 1st stage 100.00 12.57 42.95 28.32 9.29 6.87 100.00 17.48 55.77 17.68 4.45 4.61 100.00 17.52 55.17 18.70 5.11 3.50 100.00 23.78 54.63 14.32 3.80 3.47 Secondary education, 2nd stage 100.00 12.86 43.11 27.45 10.67 5.90 100.00 17.44 56.24 16.17 4.28 5.88 100.00 17.44 54.81 19.94 4.47 3.34 100.00 24.83 51.56 16.29 4.45 2.86 Advanced professional training or the equivalent 100.00 11.68 43.27 28.46 9.76 6.82 100.00 17.78 57.36 14.88 4.58 5.39 100.00 17.75 56.23 16.46 4.39 5.18 100.00 27.40 53.29 12.87 4.64 1.80 University education 100.00 12.85 47.31 24.97 9.34 5.54 100.00 17.42 54.89 18.15 4.83 4.72 100.00 18.45 56.38 18.63 3.76 2.78 100.00 23.29 51.39 17.93 5.02 2.37 45 to 64 years old Total 100.00 17.07 47.39 20.64 9.16 5.73 100.00 18.47 56.48 14.93 4.44 5.69 100.00 20.01 57.08 15.40 4.91 2.60 100.00 31.02 52.72 11.02 3.17 2.07 Cannot read or write, or incomplete primary education 100.00 16.87 50.71 18.54 7.14 6.73 100.00 14.54 56.89 18.93 3.84 5.80 100.00 18.17 59.98 16.27 3.29 2.30 100.00 30.34 55.99 8.24 3.94 1.49 Complete primary education 100.00 16.21 48.34 20.17 9.83 5.45 100.00 15.86 58.58 15.05 4.71 5.79 100.00 18.21 56.76 16.64 5.68 2.70 100.00 29.10 54.67 10.96 3.07 2.20 Secondary education, 1st stage 100.00 17.17 45.23 19.56 10.71 7.32 100.00 19.86 53.59 14.14 4.40 8.01 100.00 21.67 56.13 14.18 5.08 2.94 100.00 31.09 50.62 12.23 2.73 3.33 Secondary education, 2nd stage 100.00 16.35 47.13 22.45 8.96 5.11 100.00 19.66 55.87 14.31 4.98 5.17 100.00 20.17 57.88 14.44 5.35 2.16 100.00 32.38 51.35 11.54 2.90 1.84 Advanced professional training or the equivalent 100.00 18.02 43.38 20.73 9.71 8.16 100.00 23.71 51.96 12.82 4.94 6.57 100.00 20.24 55.31 15.74 5.15 3.57 100.00 34.84 50.42 9.77 3.02 1.95 University education 100.00 19.40 47.02 21.66 8.11 3.82 100.00 21.34 57.28 13.98 3.59 3.81 100.00 22.93 56.26 14.52 3.83 2.46 100.00 31.99 51.32 11.74 3.52 1.43 65 years old and over Total 100.00 28.40 50.15 13.03 5.38 3.04 100.00 21.59 55.55 14.86 3.98 4.02 100.00 29.99 54.05 10.93 3.49 1.54 100.00 41.73 48.02 6.91 2.12 1.22 Cannot read or write, or incomplete primary education 100.00 24.49 53.09 13.96 4.94 3.52 100.00 17.45 56.84 16.54 4.42 4.75 100.00 25.94 57.89 10.87 3.82 1.48 100.00 37.76 51.01 7.46 2.28 1.50 Complete primary education 100.00 31.86 48.32 11.64 5.98 2.19 100.00 25.13 54.87 13.22 3.71 3.08 100.00 32.52 51.76 10.91 3.25 1.56 100.00 45.67 45.20 6.28 1.89 0.95 Secondary education, 1st stage 100.00 33.11 44.61 13.53 4.08 4.68 100.00 26.36 53.07 14.19 2.46 3.93 100.00 37.82 46.91 9.15 3.93 2.19 100.00 48.71 43.39 4.74 2.62 0.54 Secondary education, 2nd stage 100.00 32.01 45.76 13.73 5.83 2.68 100.00 24.13 53.83 12.89 3.63 5.52 100.00 34.41 48.19 11.27 4.51 1.61 100.00 44.88 42.52 7.67 2.87 2.06 Advanced professional training or the equivalent 100.00 38.22 40.92 14.76 5.55 0.56 100.00 37.26 39.46 20.62 0.00 2.66 100.00 39.18 39.85 16.35 1.51 3.11 100.00 55.74 35.28 8.98 0.00 0.00 University education 100.00 28.81 50.93 11.69 5.40 3.16 100.00 22.24 57.80 13.30 4.75 1.92 100.00 32.32 54.80 10.89 1.13 0.86 100.00 38.32 53.72 6.63 1.12 0.21 Male Total Total 100.00 16.35 47.65 22.31 8.33 5.37 100.00 17.01 55.49 17.90 4.29 5.31 100.00 20.00 56.03 17.61 3.92 2.45 100.00 27.27 53.93 13.38 3.36 2.06 Cannot read or write, or incomplete primary education 100.00 19.84 53.48 16.96 5.29 4.43 100.00 14.26 54.41 21.90 3.86 5.56 100.00 20.96 58.92 14.54 4.19 1.40 100.00 31.46 54.22 9.62 3.10 1.60 Complete primary education 100.00 17.96 48.49 19.91 9.02 4.62 100.00 16.74 56.05 17.30 4.16 5.75 100.00 21.08 55.31 17.14 3.84 2.63 100.00 28.65 53.12 12.77 3.34 2.12 Secondary education, 1st stage 100.00 14.65 45.82 24.36 9.04 6.13 100.00 16.78 55.04 18.99 3.48 5.71 100.00 20.22 54.62 17.93 4.41 2.82 100.00 25.44 54.02 14.85 2.57 3.13 Secondary education, 2nd stage 100.00 15.18 46.54 24.10 8.39 5.78 100.00 17.08 56.26 16.11 4.56 5.98 100.00 19.42 55.43 19.13 3.89 2.13 100.00 26.76 54.37 13.83 3.60 1.45 Advanced professional training or the equivalent 100.00 13.98 44.46 25.62 9.39 6.55 100.00 18.26 55.44 17.19 4.77 4.34 100.00 15.58 59.00 17.21 4.03 4.18 100.00 29.12 53.09 13.19 3.17 1.43 University education 100.00 15.88 47.37 23.48 8.26 5.01 100.00 18.79 55.01 17.55 5.09 3.56 100.00 19.95 56.40 18.21 3.24 2.20 100.00 23.97 54.73 14.89 4.24 2.16 16 to 44 years old Total 100.00 12.16 45.65 26.65 9.12 6.42 100.00 15.47 55.69 18.95 4.36 5.52 100.00 16.00 56.22 21.30 3.60 2.87 100.00 21.58 55.04 16.74 4.10 2.54 Cannot read or write, or incomplete primary education 100.00 12.73 48.11 24.82 5.44 8.91 100.00 11.02 54.62 29.26 0.00 5.11 100.00 10.99 61.48 25.01 0.57 1.96 100.00 18.91 58.93 18.06 3.21 0.89 Complete primary education 100.00 11.58 45.62 25.86 10.43 6.50 100.00 12.92 54.08 22.20 3.13 7.68 100.00 14.58 54.82 23.17 3.95 3.48 100.00 19.27 53.02 19.33 5.29 3.10 Secondary education, 1st stage 100.00 12.27 45.05 27.14 9.63 5.91 100.00 15.60 56.33 19.43 4.05 4.59 100.00 17.67 55.07 20.48 4.12 2.66 100.00 22.73 55.72 15.51 2.68 3.36 Secondary education, 2nd stage 100.00 12.88 45.56 26.25 8.57 6.75 100.00 16.43 55.92 16.19 4.71 6.74 100.00 16.05 56.12 21.82 3.51 2.50 100.00 22.96 55.35 15.84 4.03 1.82 Advanced professional training or the equivalent 100.00 10.05 44.86 29.47 9.31 6.31 100.00 14.54 58.79 18.54 4.57 3.56 100.00 13.22 60.67 17.93 3.74 4.44 100.00 24.80 55.08 15.13 3.73 1.26 University education 100.00 12.07 46.78 26.39 8.61 6.15 100.00 17.40 54.60 17.93 6.01 4.07 100.00 16.84 56.37 21.04 3.16 2.59 100.00 18.61 54.85 18.08 5.57 2.88 45 to 64 years old Total 100.00 17.09 48.34 20.73 8.74 5.10 100.00 17.91 55.33 17.29 3.88 5.59 100.00 20.35 56.52 16.30 4.46 2.38 100.00 29.02 54.96 11.39 2.88 1.75 Cannot read or write, or incomplete primary education 100.00 17.09 53.37 18.21 6.16 5.17 100.00 12.68 54.65 24.09 3.54 5.03 100.00 16.81 59.88 17.17 4.47 1.67 100.00 27.47 57.50 8.88 4.64 1.51 Complete primary education 100.00 16.13 50.02 20.54 8.96 4.35 100.00 16.15 57.67 15.93 4.44 5.82 100.00 18.88 57.72 17.29 3.85 2.26 100.00 27.13 57.65 11.13 2.39 1.70 Secondary education, 1st stage 100.00 15.77 47.09 20.73 8.97 7.45 100.00 17.76 51.43 18.69 2.13 9.98 100.00 21.52 55.36 14.21 5.42 3.49 100.00 27.33 50.60 16.22 2.56 3.29 Secondary education, 2nd stage 100.00 16.50 47.56 21.90 9.44 4.59 100.00 18.41 56.02 16.19 4.58 4.80 100.00 22.67 55.06 15.63 4.66 1.98 100.00 30.90 55.04 10.24 2.80 1.01 Advanced professional training or the equivalent 100.00 21.07 42.80 17.95 9.88 8.30 100.00 25.07 50.66 11.88 6.06 6.33 100.00 18.91 57.13 15.18 5.11 3.67 100.00 35.97 50.49 9.10 2.34 2.10 University education 100.00 19.05 46.89 22.08 8.60 3.38 100.00 20.54 55.90 17.60 2.95 3.01 100.00 21.95 55.45 16.44 4.15 2.01 100.00 29.68 54.19 11.57 3.07 1.50 65 years old and over Total 100.00 27.57 52.41 12.07 5.26 2.69 100.00 20.15 55.15 15.76 4.79 4.16 100.00 30.31 54.71 9.68 3.90 1.40 100.00 41.10 48.93 6.84 1.95 1.19 Cannot read or write, or incomplete primary education 100.00 22.95 54.91 14.36 4.86 2.92 100.00 15.81 54.24 19.08 4.94 5.93 100.00 25.10 57.90 10.97 4.89 1.14 100.00 36.70 51.43 7.68 2.35 1.83 Complete primary education 100.00 31.18 50.76 9.25 6.83 1.98 100.00 23.65 56.61 11.76 5.35 2.63 100.00 33.69 52.39 8.28 3.66 1.98 100.00 45.78 46.23 5.00 1.76 1.24 Secondary education, 1st stage 100.00 36.84 49.71 6.79 2.78 3.89 100.00 28.68 52.45 14.24 1.32 3.31 100.00 41.09 47.71 4.98 4.02 2.20 100.00 48.68 47.07 2.91 1.33 0.00 Secondary education, 2nd stage 100.00 28.66 50.75 14.93 3.43 2.23 100.00 17.47 59.78 15.16 3.31 4.29 100.00 32.90 51.63 11.42 4.05 0.00 100.00 42.53 44.19 10.33 2.94 0.00 Advanced professional training or the equivalent 100.00 26.85 48.48 16.95 7.72 0.00 100.00 32.06 34.67 29.47 0.00 3.81 100.00 29.29 46.65 18.53 2.07 3.47 100.00 51.12 39.96 8.92 0.00 0.00 University education 100.00 26.94 52.25 11.73 5.13 3.95 100.00 20.93 54.38 15.19 7.08 2.43 100.00 30.07 59.52 8.88 0.80 0.73 100.00 35.02 55.81 8.12 0.71 0.34 Female Total Total 100.00 17.71 45.37 22.19 9.14 5.59 100.00 19.39 56.48 14.95 4.12 5.07 100.00 21.37 55.60 15.26 4.65 3.11 100.00 31.70 49.96 12.05 3.84 2.46 Cannot read or write, or incomplete primary education 100.00 22.56 51.12 14.87 6.59 4.86 100.00 17.33 58.71 15.33 3.86 4.77 100.00 23.88 58.59 12.41 3.00 2.11 100.00 35.72 52.18 8.24 2.39 1.46 Complete primary education 100.00 20.17 46.20 19.82 8.47 5.34 100.00 19.01 57.10 15.78 3.43 4.68 100.00 21.78 55.05 15.59 4.88 2.70 100.00 33.86 50.17 10.39 3.49 2.08 Secondary education, 1st stage 100.00 15.43 41.36 26.01 9.61 7.59 100.00 20.44 55.10 14.13 5.19 5.13 100.00 19.69 55.12 15.86 5.63 3.70 100.00 29.05 51.74 11.45 4.38 3.38 Secondary education, 2nd stage 100.00 15.37 42.41 25.89 11.22 5.10 100.00 20.07 55.65 14.66 4.31 5.31 100.00 19.66 55.01 16.28 5.51 3.54 100.00 30.16 47.40 14.73 4.17 3.54 Advanced professional training or the equivalent 100.00 14.53 41.66 26.62 9.84 7.35 100.00 21.96 55.40 11.36 4.16 7.12 100.00 23.38 51.12 15.19 4.97 5.35 100.00 31.64 50.47 10.50 5.20 2.19 University education 100.00 15.99 47.61 22.60 9.07 4.73 100.00 19.04 56.49 15.71 3.91 4.84 100.00 21.58 56.07 15.65 3.86 2.83 100.00 29.63 48.76 15.56 4.32 1.73 16 to 44 years old Total 100.00 12.94 43.29 27.03 10.55 6.19 100.00 18.18 56.08 16.68 3.93 5.13 100.00 18.48 55.31 17.29 4.92 4.00 100.00 26.11 50.77 15.23 4.82 3.07 Cannot read or write, or incomplete primary education 100.00 15.74 50.53 13.20 16.11 4.42 100.00 11.79 62.81 19.04 0.55 5.82 100.00 15.52 60.45 16.95 3.06 4.02 100.00 22.52 56.53 17.28 0.91 2.76 Complete primary education 100.00 11.33 44.87 27.58 8.96 7.25 100.00 15.43 57.84 19.99 2.21 4.54 100.00 15.63 58.59 18.41 3.44 3.94 100.00 24.02 54.49 13.64 5.02 2.83 Secondary education, 1st stage 100.00 12.90 40.61 29.64 8.90 7.95 100.00 19.62 55.14 15.69 4.91 4.64 100.00 17.37 55.27 16.81 6.17 4.38 100.00 24.96 53.39 12.98 5.06 3.60 Secondary education, 2nd stage 100.00 12.85 40.74 28.63 12.71 5.08 100.00 18.42 56.56 16.14 3.85 5.03 100.00 18.72 53.62 18.22 5.34 4.11 100.00 26.67 47.86 16.72 4.87 3.89 Advanced professional training or the equivalent 100.00 13.41 41.59 27.38 10.25 7.37 100.00 21.28 55.83 10.94 4.59 7.37 100.00 22.43 51.62 14.94 5.05 5.95 100.00 30.20 51.37 10.44 5.61 2.39 University education 100.00 13.41 47.70 23.93 9.87 5.09 100.00 17.44 55.09 18.30 3.99 5.18 100.00 19.57 56.38 16.96 4.18 2.91 100.00 26.67 48.89 17.82 4.62 2.01 45 to 64 years old Total 100.00 17.05 46.48 20.56 9.57 6.34 100.00 19.00 57.58 12.69 4.97 5.77 100.00 19.71 57.61 14.57 5.32 2.80 100.00 32.91 50.60 10.68 3.43 2.37 Cannot read or write, or incomplete primary education 100.00 16.70 48.64 18.80 7.92 7.94 100.00 15.98 58.62 14.95 4.06 6.39 100.00 19.22 60.05 15.58 2.37 2.78 100.00 32.61 54.81 7.73 3.39 1.47 Complete primary education 100.00 16.27 46.80 19.84 10.62 6.47 100.00 15.59 59.43 14.24 4.97 5.77 100.00 17.61 55.90 16.05 7.34 3.10 100.00 30.92 51.94 10.80 3.69 2.66 Secondary education, 1st stage 100.00 18.38 43.64 18.56 12.20 7.22 100.00 21.56 55.33 10.46 6.23 6.42 100.00 21.79 56.73 14.16 4.81 2.51 100.00 34.22 50.63 8.92 2.88 3.36 Secondary education, 2nd stage 100.00 16.20 46.72 22.97 8.51 5.59 100.00 20.83 55.74 12.55 5.36 5.52 100.00 17.94 60.39 13.39 5.96 2.33 100.00 33.73 47.96 12.73 2.99 2.60 Advanced professional training or the equivalent 100.00 12.54 44.41 25.72 9.42 7.92 100.00 21.27 54.28 14.49 2.96 7.00 100.00 22.35 52.42 16.62 5.21 3.41 100.00 32.89 50.28 10.93 4.20 1.70 University education 100.00 19.81 47.17 21.17 7.52 4.33 100.00 22.23 58.82 9.94 4.30 4.71 100.00 24.04 57.17 12.35 3.46 2.98 100.00 34.56 48.13 11.92 4.04 1.35 65 years old and over Total 100.00 29.02 48.45 13.76 5.47 3.31 100.00 22.66 55.86 14.18 3.37 3.92 100.00 29.74 53.55 11.87 3.19 1.65 100.00 42.20 47.34 6.97 2.24 1.25 Cannot read or write, or incomplete primary education 100.00 25.38 52.04 13.73 4.98 3.86 100.00 18.38 58.33 15.09 4.12 4.08 100.00 26.43 57.88 10.82 3.21 1.67 100.00 38.37 50.77 7.33 2.23 1.30 Complete primary education 100.00 32.37 46.53 13.39 5.35 2.35 100.00 26.23 53.57 14.30 2.48 3.42 100.00 31.66 51.29 12.85 2.94 1.25 100.00 45.60 44.45 7.22 1.99 0.74 Secondary education, 1st stage 100.00 29.07 39.08 20.83 5.49 5.53 100.00 24.21 53.64 14.15 3.51 4.50 100.00 34.13 46.01 13.86 3.83 2.17 100.00 48.74 39.36 6.73 4.04 1.13 Secondary education, 2nd stage 100.00 36.04 39.76 12.28 8.71 3.21 100.00 31.60 47.16 10.35 3.99 6.90 100.00 36.21 44.12 11.09 5.07 3.51 100.00 47.65 40.54 4.54 2.79 4.48 Advanced professional training or the equivalent 100.00 .. .. .. .. .. 100.00 .. .. .. .. .. 100.00 .. .. .. .. .. 100.00 .. .. .. .. .. University education 100.00 32.10 48.62 11.63 5.86 1.79 100.00 24.37 63.31 10.25 0.98 1.09 100.00 36.27 46.56 14.41 1.70 1.07 100.00 44.01 50.12 4.05 1.82 0.00 Notes: The symbol '.' shall be deemed as data which is not collected The symbol '..' shall be deemed as data which cannot be given due to an insufficient sample The symbol '...' shall be deemed as an error of division by zero The data corresponding to cells with fewer than 35 thousand persons must be considered with caution, as they may be affected by a high degree of sampling error. Source: National Statistics Institute