Survey on Equipment and Use of Information and Communication Technologies in Households 
National results. Use of ICT products by persons 
Motives for not having made any purchases through the Internet by  demographic characteristics and type of motive.
Units: Number of persons (16 to 74 years of age) and percentages horizontal

	Total Persons who have not purchased over the Internet	Rather buy personally at a shop	Concerned about security (when providing credit card details)	Concerned about privacy (when providing personal details)	Have not had the need	Does not believe that purchase delivery or return processes work properly	Other reasons	DK/ DA	
Total Persons	11,465,253	83.6	68.2	60.2	54.1	12.5	6.8	0.0	
Sex: Male	5,596,087	80.9	68.6	59.7	53.7	14.3	6.7	0.0	
Sex: Female	5,869,165	86.1	67.8	60.6	54.4	10.7	7.0	0.0	
Age: from 16 to 24 years old	2,894,185	82.3	63.2	57.2	58.6	14.3	5.6	0.0	
Age: from 25 to 34 years old	3,301,396	81.8	68.9	59.1	54.0	11.1	5.2	0.0	
Age: from 35 to 44 years old	2,671,239	84.8	71.1	63.2	53.3	13.2	8.2	0.0	
Age: from 45 to 54 years old	1,781,506	86.9	72.0	64.5	48.3	11.3	8.7	0.0	
Age: from 55 to 64 years old	659,463	84.9	65.8	55.4	52.2	13.1	9.3	0.0	
Age: from 65 to 74 years old	157,464	80.4	62.9	58.6	55.7	7.1	9.8	0.0	
Habitat: More than 100,000 inhabitants and provincial capitals	5,335,278	83.2	71.0	62.2	53.0	13.1	6.3	0.0	
Habitat: From 50,000 to 100,000 inhabitants	1,048,257	83.0	62.8	57.3	56.6	12.5	7.0	0.0	
Habitat: From 20,000 to 50,000 inhabitants	1,674,377	82.3	65.7	56.4	55.2	11.8	7.5	0.0	
Habitat: From 10,000 to 20,000 inhabitants	1,340,200	85.9	68.9	61.7	56.8	15.1	6.5	0.0	
Habitat: Less than 10,000 inhabitants	2,067,140	84.4	65.2	58.3	52.7	9.6	7.7	0.0	
Size of household: Households with 1 member	430,276	86.5	68.7	59.7	49.1	13.5	7.6	0.1	
Size of household: Households with 2 members	1,789,975	81.2	68.8	60.5	53.8	11.1	6.0	0.0	
Size of household: Households with 3 members	3,195,218	85.0	69.9	61.1	54.0	12.5	6.3	0.0	
Size of household: Households with 4 members	4,065,393	83.8	67.7	60.1	53.8	12.2	6.8	0.0	
Size of household: Households with 5 or more members	1,984,391	82.4	65.7	58.5	55.9	13.9	8.3	0.0	
Spanish Nationality	10,700,734	83.6	68.3	60.2	54.0	12.0	7.0	0.0	
Foreign Nationality	764,519	84.0	66.2	59.0	54.3	18.5	4.5	0.0	
Notes:
Source: National Statistics Institute