Survey on Equipment and Use of Information and Communication Technologies in Households 
National results. Use of ICT products by persons 
Communications services with Public administrations online in the last 3 and 12 months by demographic characteristics and nature of service
Units: Number of persons (16 to 74 years old) and horizontal percentages

	Total persons used the Internet in the last 3 months	Communications services to Public Administrations in the last 3 months: Getting information from web pages of the Administration	Communications services to Public Administrations in the last 3 months: Download Official Forms	Communications services to Public Administrations in the last 3 months: Send completed forms	Communications services to Public Administrations in the last 12 months: Getting information from web pages of the Administration	Communications services to Public Administrations in the last 12 months: Download Official Forms	Communications services to Public Administrations in the last 12 months: Send completed forms	
Total Persons	19,572,899	49.0	27.4	16.1	55.4	34.5	21.8	
Sex: Male	10,490,989	49.9	28.2	16.5	56.2	35.4	22.4	
Sex: Female	9,081,910	48.0	26.5	15.6	54.4	33.6	21.1	
Age: from 16 to 24 years old	4,155,327	32.8	16.7	8.2	38.2	23.2	11.8	
Age: from 25 to 34 years old	5,993,036	54.2	31.9	17.1	61.3	39.7	23.5	
Age: from 35 to 44 years old	4,763,944	53.0	30.7	19.9	59.7	37.6	26.1	
Age: from 45 to 54 years old	3,133,866	54.0	29.3	18.4	60.5	35.8	24.6	
Age: from 55 to 64 years old	1,193,394	51.2	25.4	18.1	57.1	34.3	24.3	
Age: from 65 to 74 years old	333,332	43.4	22.5	11.1	46.6	28.3	16.7	
Habitat: More than 100,000 inhabitants and provincial capitals	9,120,381	51.3	29.7	17.2	57.7	37.1	23.3	
Habitat: 50,000 to 100,000 inhabitants	1,985,779	44.8	28.2	17.3	52.8	35.8	22.8	
Habitat: 20,000 to 50,000 inhabitants	2,928,875	48.1	22.3	14.1	53.2	28.8	19.2	
Habitat: 10,000 to 20,000 inhabitants	2,113,317	47.0	26.6	15.9	54.0	34.4	21.7	
Habitat: Fewer than 10,000 inhabitants	3,424,548	47.1	25.7	14.1	53.2	32.0	19.5	
Household size: 1 member households	769,627	52.5	30.2	18.8	59.3	38.3	26.9	
Household size: Households with 2 members	3,526,482	50.8	26.7	15.3	58.3	35.9	22.0	
Household size: Households with 3 members	5,721,080	49.9	28.0	17.0	57.0	35.7	22.6	
Household size: Households with 4 members	6,606,780	49.6	28.5	16.1	55.2	34.8	22.0	
Household size: Households with 5 members or more	2,948,931	42.6	23.8	14.3	48.1	29.1	18.0	
Spanish Nationality	18,323,398	50.0	28.2	16.6	56.6	35.6	22.5	
Foreign Nationality	1,249,501	33.7	15.6	8.8	37.2	19.1	11.0	
Notes:
Source: National Statistics Institute