Survey on Equipment and Use of Information and Communication Technologies in Households 
National Results Use of ICT products by persons 
Communication services with the Public Administrations via the Internet in the last 3 and 12 months by socio-economic characteristics and nature of the service
Units: Number of persons (aged 16 to 74 years) and horizontal percentages

	Total persons who have used the Internet in the last 12 months	Communication services with the Public Administrations via the Internet in the last 3 months: Obtain information from Public Administrations webpages	Communication services with the Public Administrations via the Internet in the last 3 months: Download official forms	Communication services with the Public Administrations via the Internet in the last 3 months: Send filled-in forms	Communication services with the Public Administrations via the Internet in the last 12 months: Obtain information from Public Administrations webpages	Communication services with the Public Administrations via the Internet in the last 12 months: Download official forms	Communication services with the Public Administrations via the Internet in the last 12 months: Send filled-in forms	
Total Persons	23,096,841	45.5	26.4	17.4	56.2	35.9	24.5	
Studies completed: Illiterate	8,719	0.0	0.0	0.0	0.0	0.0	0.0	
Studies completed: Primary Education	2,000,457	18.1	6.1	3.9	25.4	9.4	6.3	
Studies completed: First stage Secondary Education	5,000,678	31.4	12.2	8.4	40.9	18.5	13.0	
Studies completed: Second stage Secondary Education	6,554,879	42.9	24.0	16.9	55.7	34.5	23.6	
Studies completed: Advanced Vocational Education	3,097,511	52.4	32.5	19.2	65.4	43.1	26.7	
Studies completed: Higher Education	6,425,322	64.3	43.2	28.2	74.0	55.9	39.2	
Studies completed: Other	9,276	0.0	0.0	0.0	0.0	0.0	0.0	
Employment situation: Employed and economically active	14,732,045	48.2	29.6	18.8	59.0	39.5	26.7	
Employment situation: Unemployed and economically active	3,280,217	45.7	22.4	16.2	55.4	29.8	21.1	
Employment situation: Inactive population: Students	2,760,540	45.6	26.4	18.7	58.2	38.5	27.5	
Employment situation: Inactive population: Household chores	1,067,361	20.6	6.1	4.2	31.5	11.2	7.0	
Employment situation: Inactive population: Pensioners	961,793	32.2	13.4	8.4	40.5	22.4	13.4	
Employment situation: Other employment situation	294,886	38.4	25.7	21.8	48.7	33.1	26.8	
Professional status (in main job): Worker employed by others	12,225,399	49.1	29.9	19.4	60.4	40.4	27.8	
Professional status (in main job): Self-employed or freelance workers	2,506,646	43.8	28.0	16.2	52.2	35.3	21.2	
Main occupation: Manual	4,785,723	31.1	15.9	9.5	42.4	21.9	13.7	
Main occupation: Non-manual	9,946,322	56.4	36.1	23.3	67.0	48.0	32.9	
Main occupation: ICT workers	719,666	67.8	46.0	31.1	78.6	61.8	45.4	
Main occupation: Other workers	14,012,379	47.2	28.7	18.2	58.0	38.4	25.7	
Net household monthly income: Less than 1,100 Euros	3,063,482	36.0	16.8	12.4	45.0	24.7	17.7	
Net household monthly income: 1,100 to 1,800 euros	5,501,594	42.1	23.4	15.0	52.6	31.8	21.2	
Net household monthly income: 1,800 to 2,700 euros	4,682,613	51.8	29.5	20.4	63.6	41.7	29.3	
Net household monthly income: More than 2,700 Euros	3,923,777	60.2	40.6	25.9	72.7	53.5	35.6	
Net household monthly income: DK/NA	5,925,375	38.7	22.1	14.1	48.6	29.4	20.0	
Notes:
1) Employment situation: the figures corresponding to this variables have  been obtained through the self-classification of the respondent
Source: National Statistics Institute