Survey on Equipment and Use of Information and Communication Technologies in Households 
National Results. Use of ICT products by persons 
Ways of interaction with the Public Administrations via the Internet, for personal reasons, in the last 12 months by demographic characteristics and type of action
Units: Number of persons (aged 16 to 74 years) and horizontal percentages

	Total persons who have used the Internet in the last 12 months	Obtain information from Public Administrations webpages	Download official forms	Send filled-in forms	Send filled-in formso in order to file their tax return	
Total Persons	23,970,263	52.8	34.9	25.0	12.1	
Sex: Men	12,450,615	52.9	35.2	25.1	13.3	
Sex: Women	11,519,648	52.6	34.6	24.9	10.8	
Age: 16 to 24 years old	4,172,913	42.1	28.2	19.6	3.1	
Age: 25 to 34 years old	6,322,867	55.7	37.9	25.2	11.9	
Age: 35 to 44 years old	6,342,523	56.4	37.5	26.3	14.8	
Age: 45 to 54 years old	4,467,454	56.2	36.6	29.0	16.1	
Age: 55 to 64 years old	2,015,414	51.3	30.2	23.7	13.9	
Age: 65 to 74 years old	649,092	38.5	27.1	21.5	11.7	
Habitat: More than 100,000 inhabitants and provincial capitals	10,523,942	56.7	38.9	27.1	13.4	
Habitat: 50,000 to 100,000 inhabitants	2,457,770	51.3	32.8	24.3	13.6	
Habitat: 20,000 to 50,000 inhabitants	3,425,195	51.8	33.8	24.9	13.5	
Habitat: 10,000 to 20,000 inhabitants	3,056,841	48.3	30.7	24.5	10.0	
Habitat:áLess than 10,000 inhabitants	4,506,515	48.1	30.5	21.0	8.7	
Size of the household: Households with 1 member	1,272,875	54.3	35.7	26.2	13.5	
Size of the household: Households with 2 members	4,759,793	52.4	35.9	25.6	14.1	
Size of the household: Households with 3 members	6,929,241	54.3	35.3	25.0	11.5	
Size of the household: Households with 4 members	8,002,634	52.9	36.3	25.5	12.7	
Size of the household: Households with 5 or more members	3,005,720	48.7	28.4	22.3	8.0	
Nationality: Spanish	20,850,719	54.8	36.5	26.1	12.8	
Nationality: foreign	3,119,545	39.6	24.4	17.5	7.4	
Notes:
Source: National Statistics Institute