Groups of activity	Main variables	Company size	Total
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.1 % of companies that had computers	Total	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.1 % of companies that had computers	From 10 to 49 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.1 % of companies that had computers	From 50 to 249 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.1 % of companies that had computers	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.2 % of companiess that had a Local Area Network (LAN)	Total	99.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.2 % of companiess that had a Local Area Network (LAN)	From 10 to 49 years old	99.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.2 % of companiess that had a Local Area Network (LAN)	From 50 to 249 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.2 % of companiess that had a Local Area Network (LAN)	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.3 % of companies that had a wireless Local Area Network	Total	41.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.3 % of companies that had a wireless Local Area Network	From 10 to 49 years old	29.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.3 % of companies that had a wireless Local Area Network	From 50 to 249 years old	47.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.3 % of companies that had a wireless Local Area Network	250 and over	59.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.4 % of companiess that had an Internet connection	Total	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.4 % of companiess that had an Internet connection	From 10 to 49 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.4 % of companiess that had an Internet connection	From 50 to 249 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.4 % of companiess that had an Internet connection	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.5 %  companies that had Mobile telephony	Total	98.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.5 %  companies that had Mobile telephony	From 10 to 49 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.5 %  companies that had Mobile telephony	From 50 to 249 years old	94.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.5 %  companies that had Mobile telephony	250 and over	99.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	Total	32.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	From 10 to 49 years old	17.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	From 50 to 249 years old	38.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	250 and over	56.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.7 % of of companies that had email	Total	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.7 % of of companies that had email	From 10 to 49 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.7 % of of companies that had email	From 50 to 249 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	1.7 % of of companies that had email	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	2.1 % personnel that uses computers at least once a week	Total	99.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	2.1 % personnel that uses computers at least once a week	From 10 to 49 years old	99.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	2.1 % personnel that uses computers at least once a week	From 50 to 249 years old	97.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	2.1 % personnel that uses computers at least once a week	250 and over	99.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	2.2 % personnel that uses Internet-connected computers at least once a week	Total	90.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	2.2 % personnel that uses Internet-connected computers at least once a week	From 10 to 49 years old	96.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	2.2 % personnel that uses Internet-connected computers at least once a week	From 50 to 249 years old	88.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	2.2 % personnel that uses Internet-connected computers at least once a week	250 and over	90.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	3.1 % companies that had web page of Internal use (Intranet)	Total	84.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	3.1 % companies that had web page of Internal use (Intranet)	From 10 to 49 years old	74.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	3.1 % companies that had web page of Internal use (Intranet)	From 50 to 249 years old	90.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	3.1 % companies that had web page of Internal use (Intranet)	250 and over	99.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	4.1 % companies that had an Extranet	Total	63.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	4.1 % companies that had an Extranet	From 10 to 49 years old	51.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	4.1 % companies that had an Extranet	From 50 to 249 years old	67.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	4.1 % companies that had an Extranet	250 and over	82.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	5.1 % of companies that used open-source operating systems (LINUX)	Total	36.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	5.1 % of companies that used open-source operating systems (LINUX)	From 10 to 49 years old	25.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	5.1 % of companies that used open-source operating systems (LINUX)	From 50 to 249 years old	36.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	5.1 % of companies that used open-source operating systems (LINUX)	250 and over	58.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	Total	45.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	From 10 to 49 years old	38.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	From 50 to 249 years old	38.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	250 and over	69.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	6.2 % of companies with staff undertaking specific ICT functions	Total	76.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	6.2 % of companies with staff undertaking specific ICT functions	From 10 to 49 years old	60.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	6.2 % of companies with staff undertaking specific ICT functions	From 50 to 249 years old	85.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	6.2 % of companies with staff undertaking specific ICT functions	250 and over	97.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.1 % of companies with Internet access: via a traditional modem(1)	Total	2.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.1 % of companies with Internet access: via a traditional modem(1)	From 10 to 49 years old	1.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.1 % of companies with Internet access: via a traditional modem(1)	From 50 to 249 years old	1.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.1 % of companies with Internet access: via a traditional modem(1)	250 and over	4.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.2 % of companies with Internet access: via RDSI(1)	Total	22.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.2 % of companies with Internet access: via RDSI(1)	From 10 to 49 years old	23.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.2 % of companies with Internet access: via RDSI(1)	From 50 to 249 years old	17.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.2 % of companies with Internet access: via RDSI(1)	250 and over	27.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.3 % of companies with Internet access: via Broadband(1)	Total	99.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.3 % of companies with Internet access: via Broadband(1)	From 10 to 49 years old	99.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.3 % of companies with Internet access: via Broadband(1)	From 50 to 249 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.3 % of companies with Internet access: via Broadband(1)	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	Total	85.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	From 10 to 49 years old	82.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	From 50 to 249 years old	89.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	250 and over	87.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	Total	46.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	From 10 to 49 years old	25.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	From 50 to 249 years old	59.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	250 and over	75.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	Total	62.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	From 10 to 49 years old	47.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	From 50 to 249 years old	72.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	250 and over	84.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9 % of companies that interacted with P.A.s online in 2008(1)	Total	91.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9 % of companies that interacted with P.A.s online in 2008(1)	From 10 to 49 years old	84.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9 % of companies that interacted with P.A.s online in 2008(1)	From 50 to 249 years old	97.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9 % of companies that interacted with P.A.s online in 2008(1)	250 and over	98.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.1 % Reason for interaction: Obtaining information(1)	Total	84.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.1 % Reason for interaction: Obtaining information(1)	From 10 to 49 years old	71.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.1 % Reason for interaction: Obtaining information(1)	From 50 to 249 years old	97.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.1 % Reason for interaction: Obtaining information(1)	250 and over	98.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.2 % Reason for interaction: Obtaining forms, ...(1)	Total	87.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.2 % Reason for interaction: Obtaining forms, ...(1)	From 10 to 49 years old	80.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.2 % Reason for interaction: Obtaining forms, ...(1)	From 50 to 249 years old	92.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.2 % Reason for interaction: Obtaining forms, ...(1)	250 and over	95.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.3 % Reason for interaction: Return completed forms(1)	Total	81.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.3 % Reason for interaction: Return completed forms(1)	From 10 to 49 years old	71.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.3 % Reason for interaction: Return completed forms(1)	From 50 to 249 years old	90.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.3 % Reason for interaction: Return completed forms(1)	250 and over	91.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	Total	80.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	From 10 to 49 years old	75.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	From 50 to 249 years old	81.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	250 and over	89.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	Total	6.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	From 10 to 49 years old	3.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	From 50 to 249 years old	4.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	250 and over	12.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10 % of companies with an Internet connection and website/page(1)	Total	90.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10 % of companies with an Internet connection and website/page(1)	From 10 to 49 years old	85.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10 % of companies with an Internet connection and website/page(1)	From 50 to 249 years old	94.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10 % of companies with an Internet connection and website/page(1)	250 and over	98.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	Total	99.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	From 10 to 49 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	From 50 to 249 years old	99.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	Total	86.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	From 10 to 49 years old	84.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	From 50 to 249 years old	84.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	250 and over	92.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	Total	77.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	From 10 to 49 years old	66.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	From 50 to 249 years old	76.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	250 and over	97.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	Total	20.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	From 10 to 49 years old	12.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	From 50 to 249 years old	18.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	250 and over	36.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	Total	37.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	From 10 to 49 years old	27.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	From 50 to 249 years old	33.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	250 and over	59.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.6 % of companies with an Internet connection and website for: Online payment(2)	Total	27.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.6 % of companies with an Internet connection and website for: Online payment(2)	From 10 to 49 years old	13.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.6 % of companies with an Internet connection and website for: Online payment(2)	From 50 to 249 years old	20.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.6 % of companies with an Internet connection and website for: Online payment(2)	250 and over	60.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	Total	20.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	From 10 to 49 years old	8.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	From 50 to 249 years old	18.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	250 and over	43.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	Total	26.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	From 10 to 49 years old	17.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	From 50 to 249 years old	29.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	250 and over	37.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	Total	45.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	From 10 to 49 years old	30.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	From 50 to 249 years old	48.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	250 and over	69.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11 % of companies which used a digital signature in correspondence sent by the company (1)	Total	87.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11 % of companies which used a digital signature in correspondence sent by the company (1)	From 10 to 49 years old	81.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11 % of companies which used a digital signature in correspondence sent by the company (1)	From 50 to 249 years old	93.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11 % of companies which used a digital signature in correspondence sent by the company (1)	250 and over	95.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	Total	29.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	From 10 to 49 years old	19.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	From 50 to 249 years old	26.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	250 and over	52.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	Total	90.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	From 10 to 49 years old	87.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	From 50 to 249 years old	91.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	250 and over	96.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	Total	99.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	From 10 to 49 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	From 50 to 249 years old	99.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	Total	99.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	From 10 to 49 years old	99.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	From 50 to 249 years old	99.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	Total	92.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	From 10 to 49 years old	90.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	From 50 to 249 years old	91.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	250 and over	99.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	Total	99.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	From 10 to 49 years old	99.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	From 50 to 249 years old	99.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	250 and over	99.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	Total	99.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	From 10 to 49 years old	99.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	From 50 to 249 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	250 and over	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13 % of companies that have had some kind of security problem in the last twelve months(1)	Total	19.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13 % of companies that have had some kind of security problem in the last twelve months(1)	From 10 to 49 years old	11.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13 % of companies that have had some kind of security problem in the last twelve months(1)	From 50 to 249 years old	16.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13 % of companies that have had some kind of security problem in the last twelve months(1)	250 and over	41.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	Total	15.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	From 10 to 49 years old	11.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	From 50 to 249 years old	15.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	250 and over	23.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	Total	0.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	From 10 to 49 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	From 50 to 249 years old	0.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	250 and over	2.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	Total	7.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	From 10 to 49 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	From 50 to 249 years old	3.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	250 and over	29.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14 % of companies carrying out automated data exchange	Total	81.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14 % of companies carrying out automated data exchange	From 10 to 49 years old	73.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14 % of companies carrying out automated data exchange	From 50 to 249 years old	85.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14 % of companies carrying out automated data exchange	250 and over	95.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	Total	28.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	From 10 to 49 years old	15.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	From 50 to 249 years old	23.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	250 and over	52.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	Total	33.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	From 10 to 49 years old	30.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	From 50 to 249 years old	17.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	250 and over	53.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	Total	36.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	From 10 to 49 years old	25.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	From 50 to 249 years old	36.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	250 and over	55.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	Total	20.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	From 10 to 49 years old	12.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	From 50 to 249 years old	16.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	250 and over	36.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	Total	43.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	From 10 to 49 years old	34.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	From 50 to 249 years old	34.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	250 and over	66.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	Total	21.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	From 10 to 49 years old	11.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	From 50 to 249 years old	17.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	250 and over	41.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	Total	84.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	From 10 to 49 years old	80.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	From 50 to 249 years old	87.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	250 and over	88.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	Total	85.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	From 10 to 49 years old	87.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	From 50 to 249 years old	73.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	250 and over	93.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	Total	21.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 10 to 49 years old	8.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 50 to 249 years old	30.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	250 and over	36.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	Total	48.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 10 to 49 years old	38.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 50 to 249 years old	53.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	250 and over	63.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	Total	43.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	From 10 to 49 years old	39.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	From 50 to 249 years old	41.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	250 and over	52.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	Total	27.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	From 10 to 49 years old	19.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	From 50 to 249 years old	29.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	250 and over	43.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	Total	26.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 10 to 49 years old	21.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 50 to 249 years old	27.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	250 and over	37.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	Total	48.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 10 to 49 years old	44.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 50 to 249 years old	45.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	250 and over	59.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	Total	31.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	From 10 to 49 years old	10.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	From 50 to 249 years old	49.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	250 and over	57.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19 % of companies that had some type of computer application for managing client information (CRM tools)	Total	68.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19 % of companies that had some type of computer application for managing client information (CRM tools)	From 10 to 49 years old	55.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19 % of companies that had some type of computer application for managing client information (CRM tools)	From 50 to 249 years old	73.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19 % of companies that had some type of computer application for managing client information (CRM tools)	250 and over	90.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	Total	68.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	From 10 to 49 years old	55.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	From 50 to 249 years old	73.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	250 and over	90.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	Total	55.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	From 10 to 49 years old	42.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	From 50 to 249 years old	51.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	250 and over	89.5
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	Total	8.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	From 10 to 49 years old	5.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	From 50 to 249 years old	8.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	250 and over	14.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	Total	2.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	From 10 to 49 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	From 50 to 249 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	250 and over	5.9
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	Total	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	From 10 to 49 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	From 50 to 249 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	250 and over	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	Total	4.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	From 10 to 49 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	From 50 to 249 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	250 and over	11.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	Total	4.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	From 10 to 49 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	From 50 to 249 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	250 and over	11.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	Total	19.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	From 10 to 49 years old	0.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	From 50 to 249 years old	6.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	250 and over	44.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	Total	92.2
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	From 10 to 49 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	From 50 to 249 years old	100.0
1. Financial (CNAE 6419+6492+651+652+6612+6619)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	250 and over	80.7
1. Financial (CNAE 6419+6492+651+652+6612+6619)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	Total	53.6
1. Financial (CNAE 6419+6492+651+652+6612+6619)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	From 10 to 49 years old	36.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	From 50 to 249 years old	58.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	250 and over	84.1
1. Financial (CNAE 6419+6492+651+652+6612+6619)	21.2 ICT training in 2008: % employees who received ICT training (7)	Total	30.8
1. Financial (CNAE 6419+6492+651+652+6612+6619)	21.2 ICT training in 2008: % employees who received ICT training (7)	From 10 to 49 years old	34.4
1. Financial (CNAE 6419+6492+651+652+6612+6619)	21.2 ICT training in 2008: % employees who received ICT training (7)	From 50 to 249 years old	34.3
1. Financial (CNAE 6419+6492+651+652+6612+6619)	21.2 ICT training in 2008: % employees who received ICT training (7)	250 and over	30.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.1 % of companies that had computers	Total	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.1 % of companies that had computers	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.1 % of companies that had computers	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.1 % of companies that had computers	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.2 % of companiess that had a Local Area Network (LAN)	Total	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.2 % of companiess that had a Local Area Network (LAN)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.2 % of companiess that had a Local Area Network (LAN)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.2 % of companiess that had a Local Area Network (LAN)	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.3 % of companies that had a wireless Local Area Network	Total	40.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.3 % of companies that had a wireless Local Area Network	From 10 to 49 years old	31.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.3 % of companies that had a wireless Local Area Network	From 50 to 249 years old	28.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.3 % of companies that had a wireless Local Area Network	250 and over	59.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.4 % of companiess that had an Internet connection	Total	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.4 % of companiess that had an Internet connection	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.4 % of companiess that had an Internet connection	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.4 % of companiess that had an Internet connection	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.5 %  companies that had Mobile telephony	Total	98.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.5 %  companies that had Mobile telephony	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.5 %  companies that had Mobile telephony	From 50 to 249 years old	94.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.5 %  companies that had Mobile telephony	250 and over	98.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	Total	44.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	From 10 to 49 years old	22.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	From 50 to 249 years old	51.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	250 and over	65.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.7 % of of companies that had email	Total	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.7 % of of companies that had email	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.7 % of of companies that had email	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	1.7 % of of companies that had email	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	2.1 % personnel that uses computers at least once a week	Total	99.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	2.1 % personnel that uses computers at least once a week	From 10 to 49 years old	99.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	2.1 % personnel that uses computers at least once a week	From 50 to 249 years old	99.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	2.1 % personnel that uses computers at least once a week	250 and over	99.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	2.2 % personnel that uses Internet-connected computers at least once a week	Total	91.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	2.2 % personnel that uses Internet-connected computers at least once a week	From 10 to 49 years old	93.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	2.2 % personnel that uses Internet-connected computers at least once a week	From 50 to 249 years old	91.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	2.2 % personnel that uses Internet-connected computers at least once a week	250 and over	91.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	3.1 % companies that had web page of Internal use (Intranet)	Total	90.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	3.1 % companies that had web page of Internal use (Intranet)	From 10 to 49 years old	77.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	3.1 % companies that had web page of Internal use (Intranet)	From 50 to 249 years old	98.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	3.1 % companies that had web page of Internal use (Intranet)	250 and over	99.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	4.1 % companies that had an Extranet	Total	60.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	4.1 % companies that had an Extranet	From 10 to 49 years old	50.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	4.1 % companies that had an Extranet	From 50 to 249 years old	56.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	4.1 % companies that had an Extranet	250 and over	77.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	5.1 % of companies that used open-source operating systems (LINUX)	Total	37.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	5.1 % of companies that used open-source operating systems (LINUX)	From 10 to 49 years old	23.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	5.1 % of companies that used open-source operating systems (LINUX)	From 50 to 249 years old	31.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	5.1 % of companies that used open-source operating systems (LINUX)	250 and over	57.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	Total	50.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	From 10 to 49 years old	56.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	From 50 to 249 years old	20.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	250 and over	64.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	6.2 % of companies with staff undertaking specific ICT functions	Total	83.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	6.2 % of companies with staff undertaking specific ICT functions	From 10 to 49 years old	66.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	6.2 % of companies with staff undertaking specific ICT functions	From 50 to 249 years old	90.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	6.2 % of companies with staff undertaking specific ICT functions	250 and over	98.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.1 % of companies with Internet access: via a traditional modem(1)	Total	2.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.1 % of companies with Internet access: via a traditional modem(1)	From 10 to 49 years old	2.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.1 % of companies with Internet access: via a traditional modem(1)	From 50 to 249 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.1 % of companies with Internet access: via a traditional modem(1)	250 and over	5.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.2 % of companies with Internet access: via RDSI(1)	Total	30.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.2 % of companies with Internet access: via RDSI(1)	From 10 to 49 years old	32.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.2 % of companies with Internet access: via RDSI(1)	From 50 to 249 years old	27.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.2 % of companies with Internet access: via RDSI(1)	250 and over	28.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.3 % of companies with Internet access: via Broadband(1)	Total	99.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.3 % of companies with Internet access: via Broadband(1)	From 10 to 49 years old	99.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.3 % of companies with Internet access: via Broadband(1)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.3 % of companies with Internet access: via Broadband(1)	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	Total	83.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	From 10 to 49 years old	82.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	From 50 to 249 years old	82.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	250 and over	87.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	Total	51.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	From 10 to 49 years old	26.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	From 50 to 249 years old	66.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	250 and over	71.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	Total	75.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	From 10 to 49 years old	66.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	From 50 to 249 years old	77.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	250 and over	85.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9 % of companies that interacted with P.A.s online in 2008(1)	Total	99.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9 % of companies that interacted with P.A.s online in 2008(1)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9 % of companies that interacted with P.A.s online in 2008(1)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9 % of companies that interacted with P.A.s online in 2008(1)	250 and over	98.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.1 % Reason for interaction: Obtaining information(1)	Total	89.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.1 % Reason for interaction: Obtaining information(1)	From 10 to 49 years old	76.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.1 % Reason for interaction: Obtaining information(1)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.1 % Reason for interaction: Obtaining information(1)	250 and over	98.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.2 % Reason for interaction: Obtaining forms, ...(1)	Total	98.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.2 % Reason for interaction: Obtaining forms, ...(1)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.2 % Reason for interaction: Obtaining forms, ...(1)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.2 % Reason for interaction: Obtaining forms, ...(1)	250 and over	95.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.3 % Reason for interaction: Return completed forms(1)	Total	92.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.3 % Reason for interaction: Return completed forms(1)	From 10 to 49 years old	87.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.3 % Reason for interaction: Return completed forms(1)	From 50 to 249 years old	98.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.3 % Reason for interaction: Return completed forms(1)	250 and over	95.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	Total	91.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	From 10 to 49 years old	94.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	From 50 to 249 years old	92.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	250 and over	88.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	Total	7.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	From 10 to 49 years old	3.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	From 50 to 249 years old	5.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	250 and over	12.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10 % of companies with an Internet connection and website/page(1)	Total	92.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10 % of companies with an Internet connection and website/page(1)	From 10 to 49 years old	84.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10 % of companies with an Internet connection and website/page(1)	From 50 to 249 years old	94.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10 % of companies with an Internet connection and website/page(1)	250 and over	99.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	Total	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	Total	88.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	From 10 to 49 years old	89.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	From 50 to 249 years old	75.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	250 and over	96.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	Total	85.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	From 10 to 49 years old	84.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	From 50 to 249 years old	66.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	250 and over	97.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	Total	21.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	From 10 to 49 years old	14.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	From 50 to 249 years old	11.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	250 and over	35.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	Total	39.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	From 10 to 49 years old	20.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	From 50 to 249 years old	27.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	250 and over	65.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.6 % of companies with an Internet connection and website for: Online payment(2)	Total	39.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.6 % of companies with an Internet connection and website for: Online payment(2)	From 10 to 49 years old	7.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.6 % of companies with an Internet connection and website for: Online payment(2)	From 50 to 249 years old	35.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.6 % of companies with an Internet connection and website for: Online payment(2)	250 and over	74.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	Total	23.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	From 10 to 49 years old	1.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	From 50 to 249 years old	17.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	250 and over	49.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	Total	31.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	From 10 to 49 years old	23.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	From 50 to 249 years old	28.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	250 and over	41.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	Total	58.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	From 10 to 49 years old	41.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	From 50 to 249 years old	59.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	250 and over	73.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11 % of companies which used a digital signature in correspondence sent by the company (1)	Total	96.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11 % of companies which used a digital signature in correspondence sent by the company (1)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11 % of companies which used a digital signature in correspondence sent by the company (1)	From 50 to 249 years old	92.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11 % of companies which used a digital signature in correspondence sent by the company (1)	250 and over	94.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	Total	30.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	From 10 to 49 years old	10.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	From 50 to 249 years old	30.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	250 and over	53.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	Total	95.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	From 10 to 49 years old	89.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	250 and over	98.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	Total	99.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	From 50 to 249 years old	98.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	Total	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	Total	95.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	From 10 to 49 years old	93.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	From 50 to 249 years old	92.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	250 and over	99.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	Total	99.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	250 and over	99.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	Total	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	250 and over	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13 % of companies that have had some kind of security problem in the last twelve months(1)	Total	30.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13 % of companies that have had some kind of security problem in the last twelve months(1)	From 10 to 49 years old	21.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13 % of companies that have had some kind of security problem in the last twelve months(1)	From 50 to 249 years old	13.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13 % of companies that have had some kind of security problem in the last twelve months(1)	250 and over	51.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	Total	21.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	From 10 to 49 years old	21.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	From 50 to 249 years old	11.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	250 and over	28.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	Total	0.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	From 10 to 49 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	From 50 to 249 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	250 and over	1.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	Total	16.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	From 10 to 49 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	From 50 to 249 years old	7.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	250 and over	41.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14 % of companies carrying out automated data exchange	Total	85.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14 % of companies carrying out automated data exchange	From 10 to 49 years old	77.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14 % of companies carrying out automated data exchange	From 50 to 249 years old	87.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14 % of companies carrying out automated data exchange	250 and over	93.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	Total	33.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	From 10 to 49 years old	15.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	From 50 to 249 years old	33.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	250 and over	51.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	Total	37.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	From 10 to 49 years old	41.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	From 50 to 249 years old	6.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	250 and over	54.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	Total	43.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	From 10 to 49 years old	33.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	From 50 to 249 years old	38.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	250 and over	55.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	Total	20.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	From 10 to 49 years old	25.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	From 50 to 249 years old	3.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	250 and over	28.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	Total	42.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	From 10 to 49 years old	23.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	From 50 to 249 years old	37.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	250 and over	63.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	Total	31.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	From 10 to 49 years old	23.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	From 50 to 249 years old	22.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	250 and over	44.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	Total	85.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	From 10 to 49 years old	80.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	From 50 to 249 years old	85.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	250 and over	89.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	Total	88.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	From 10 to 49 years old	85.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	From 50 to 249 years old	81.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	250 and over	96.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	Total	20.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 10 to 49 years old	0.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 50 to 249 years old	23.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	250 and over	41.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	Total	55.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 10 to 49 years old	58.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 50 to 249 years old	39.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	250 and over	62.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	Total	40.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	From 10 to 49 years old	31.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	From 50 to 249 years old	43.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	250 and over	48.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	Total	24.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	From 10 to 49 years old	9.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	From 50 to 249 years old	23.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	250 and over	42.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	Total	24.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 10 to 49 years old	9.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 50 to 249 years old	29.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	250 and over	39.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	Total	53.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 10 to 49 years old	66.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 50 to 249 years old	29.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	250 and over	56.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	Total	30.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	From 10 to 49 years old	10.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	From 50 to 249 years old	34.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	250 and over	52.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19 % of companies that had some type of computer application for managing client information (CRM tools)	Total	67.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19 % of companies that had some type of computer application for managing client information (CRM tools)	From 10 to 49 years old	44.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19 % of companies that had some type of computer application for managing client information (CRM tools)	From 50 to 249 years old	72.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19 % of companies that had some type of computer application for managing client information (CRM tools)	250 and over	90.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	Total	67.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	From 10 to 49 years old	44.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	From 50 to 249 years old	72.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	250 and over	90.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	Total	57.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	From 10 to 49 years old	35.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	From 50 to 249 years old	48.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	250 and over	90.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	Total	14.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	From 10 to 49 years old	13.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	From 50 to 249 years old	11.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	250 and over	16.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	Total	2.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	From 10 to 49 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	From 50 to 249 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	250 and over	7.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	Total	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	From 10 to 49 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	From 50 to 249 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	250 and over	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	Total	5.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	From 10 to 49 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	From 50 to 249 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	250 and over	13.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	Total	2.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	From 10 to 49 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	From 50 to 249 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	250 and over	7.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	Total	23.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	From 10 to 49 years old	0.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	From 50 to 249 years old	10.4
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	250 and over	52.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	Total	90.7
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	From 10 to 49 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	From 50 to 249 years old	100.0
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	250 and over	77.2
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	Total	61.1
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	From 10 to 49 years old	39.8
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	From 50 to 249 years old	64.3
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	250 and over	83.9
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	21.2 ICT training in 2008: % employees who received ICT training (7)	Total	29.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	21.2 ICT training in 2008: % employees who received ICT training (7)	From 10 to 49 years old	31.6
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	21.2 ICT training in 2008: % employees who received ICT training (7)	From 50 to 249 years old	48.5
1.1. Other financial intermediation and other credit granting (CNAE 6419+6492)	21.2 ICT training in 2008: % employees who received ICT training (7)	250 and over	29.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.1 % of companies that had computers	Total	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.1 % of companies that had computers	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.1 % of companies that had computers	From 50 to 249 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.1 % of companies that had computers	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.2 % of companiess that had a Local Area Network (LAN)	Total	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.2 % of companiess that had a Local Area Network (LAN)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.2 % of companiess that had a Local Area Network (LAN)	From 50 to 249 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.2 % of companiess that had a Local Area Network (LAN)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.3 % of companies that had a wireless Local Area Network	Total	42.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.3 % of companies that had a wireless Local Area Network	From 10 to 49 years old	17.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.3 % of companies that had a wireless Local Area Network	From 50 to 249 years old	52.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.3 % of companies that had a wireless Local Area Network	250 and over	60.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.4 % of companiess that had an Internet connection	Total	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.4 % of companiess that had an Internet connection	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.4 % of companiess that had an Internet connection	From 50 to 249 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.4 % of companiess that had an Internet connection	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.5 %  companies that had Mobile telephony	Total	97.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.5 %  companies that had Mobile telephony	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.5 %  companies that had Mobile telephony	From 50 to 249 years old	93.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.5 %  companies that had Mobile telephony	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	Total	28.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	From 10 to 49 years old	31.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	From 50 to 249 years old	25.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	250 and over	31.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.7 % of of companies that had email	Total	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.7 % of of companies that had email	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.7 % of of companies that had email	From 50 to 249 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	1.7 % of of companies that had email	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	2.1 % personnel that uses computers at least once a week	Total	97.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	2.1 % personnel that uses computers at least once a week	From 10 to 49 years old	99.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	2.1 % personnel that uses computers at least once a week	From 50 to 249 years old	98.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	2.1 % personnel that uses computers at least once a week	250 and over	97.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	2.2 % personnel that uses Internet-connected computers at least once a week	Total	88.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	2.2 % personnel that uses Internet-connected computers at least once a week	From 10 to 49 years old	97.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	2.2 % personnel that uses Internet-connected computers at least once a week	From 50 to 249 years old	87.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	2.2 % personnel that uses Internet-connected computers at least once a week	250 and over	88.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	3.1 % companies that had web page of Internal use (Intranet)	Total	83.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	3.1 % companies that had web page of Internal use (Intranet)	From 10 to 49 years old	67.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	3.1 % companies that had web page of Internal use (Intranet)	From 50 to 249 years old	88.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	3.1 % companies that had web page of Internal use (Intranet)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	4.1 % companies that had an Extranet	Total	69.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	4.1 % companies that had an Extranet	From 10 to 49 years old	43.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	4.1 % companies that had an Extranet	From 50 to 249 years old	78.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	4.1 % companies that had an Extranet	250 and over	94.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	5.1 % of companies that used open-source operating systems (LINUX)	Total	44.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	5.1 % of companies that used open-source operating systems (LINUX)	From 10 to 49 years old	30.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	5.1 % of companies that used open-source operating systems (LINUX)	From 50 to 249 years old	45.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	5.1 % of companies that used open-source operating systems (LINUX)	250 and over	61.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	Total	53.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	From 10 to 49 years old	34.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	From 50 to 249 years old	55.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	250 and over	80.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	6.2 % of companies with staff undertaking specific ICT functions	Total	71.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	6.2 % of companies with staff undertaking specific ICT functions	From 10 to 49 years old	44.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	6.2 % of companies with staff undertaking specific ICT functions	From 50 to 249 years old	79.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	6.2 % of companies with staff undertaking specific ICT functions	250 and over	97.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.1 % of companies with Internet access: via a traditional modem(1)	Total	1.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.1 % of companies with Internet access: via a traditional modem(1)	From 10 to 49 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.1 % of companies with Internet access: via a traditional modem(1)	From 50 to 249 years old	4.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.1 % of companies with Internet access: via a traditional modem(1)	250 and over	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.2 % of companies with Internet access: via RDSI(1)	Total	15.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.2 % of companies with Internet access: via RDSI(1)	From 10 to 49 years old	11.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.2 % of companies with Internet access: via RDSI(1)	From 50 to 249 years old	15.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.2 % of companies with Internet access: via RDSI(1)	250 and over	22.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.3 % of companies with Internet access: via Broadband(1)	Total	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.3 % of companies with Internet access: via Broadband(1)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.3 % of companies with Internet access: via Broadband(1)	From 50 to 249 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.3 % of companies with Internet access: via Broadband(1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	Total	84.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	From 10 to 49 years old	67.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	From 50 to 249 years old	97.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	250 and over	86.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	Total	54.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	From 10 to 49 years old	36.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	From 50 to 249 years old	51.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	250 and over	86.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	Total	59.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	From 10 to 49 years old	40.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	From 50 to 249 years old	65.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	250 and over	80.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9 % of companies that interacted with P.A.s online in 2008(1)	Total	90.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9 % of companies that interacted with P.A.s online in 2008(1)	From 10 to 49 years old	73.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9 % of companies that interacted with P.A.s online in 2008(1)	From 50 to 249 years old	98.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9 % of companies that interacted with P.A.s online in 2008(1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.1 % Reason for interaction: Obtaining information(1)	Total	83.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.1 % Reason for interaction: Obtaining information(1)	From 10 to 49 years old	54.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.1 % Reason for interaction: Obtaining information(1)	From 50 to 249 years old	98.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.1 % Reason for interaction: Obtaining information(1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.2 % Reason for interaction: Obtaining forms, ...(1)	Total	87.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.2 % Reason for interaction: Obtaining forms, ...(1)	From 10 to 49 years old	73.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.2 % Reason for interaction: Obtaining forms, ...(1)	From 50 to 249 years old	94.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.2 % Reason for interaction: Obtaining forms, ...(1)	250 and over	97.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.3 % Reason for interaction: Return completed forms(1)	Total	84.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.3 % Reason for interaction: Return completed forms(1)	From 10 to 49 years old	73.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.3 % Reason for interaction: Return completed forms(1)	From 50 to 249 years old	94.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.3 % Reason for interaction: Return completed forms(1)	250 and over	80.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	Total	80.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	From 10 to 49 years old	66.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	From 50 to 249 years old	87.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	250 and over	91.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	Total	8.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	From 10 to 49 years old	12.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	From 50 to 249 years old	2.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	250 and over	11.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10 % of companies with an Internet connection and website/page(1)	Total	85.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10 % of companies with an Internet connection and website/page(1)	From 10 to 49 years old	69.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10 % of companies with an Internet connection and website/page(1)	From 50 to 249 years old	91.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10 % of companies with an Internet connection and website/page(1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	Total	99.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	From 50 to 249 years old	98.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	Total	88.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	From 10 to 49 years old	96.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	From 50 to 249 years old	87.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	250 and over	82.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	Total	93.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	From 50 to 249 years old	89.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	250 and over	94.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	Total	31.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	From 10 to 49 years old	35.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	From 50 to 249 years old	22.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	250 and over	42.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	Total	53.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	From 10 to 49 years old	85.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	From 50 to 249 years old	38.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	250 and over	44.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.6 % of companies with an Internet connection and website for: Online payment(2)	Total	22.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.6 % of companies with an Internet connection and website for: Online payment(2)	From 10 to 49 years old	43.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.6 % of companies with an Internet connection and website for: Online payment(2)	From 50 to 249 years old	6.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.6 % of companies with an Internet connection and website for: Online payment(2)	250 and over	24.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	Total	22.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	From 10 to 49 years old	14.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	From 50 to 249 years old	21.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	250 and over	30.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	Total	35.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	From 10 to 49 years old	45.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	From 50 to 249 years old	33.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	250 and over	27.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	Total	39.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	From 10 to 49 years old	28.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	From 50 to 249 years old	33.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	250 and over	61.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11 % of companies which used a digital signature in correspondence sent by the company (1)	Total	92.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11 % of companies which used a digital signature in correspondence sent by the company (1)	From 10 to 49 years old	89.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11 % of companies which used a digital signature in correspondence sent by the company (1)	From 50 to 249 years old	91.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11 % of companies which used a digital signature in correspondence sent by the company (1)	250 and over	97.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	Total	36.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	From 10 to 49 years old	50.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	From 50 to 249 years old	18.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	250 and over	49.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	Total	84.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	From 10 to 49 years old	73.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	From 50 to 249 years old	91.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	250 and over	88.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	Total	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	From 50 to 249 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	Total	99.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	From 50 to 249 years old	98.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	Total	93.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	From 10 to 49 years old	89.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	From 50 to 249 years old	93.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	Total	99.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	From 50 to 249 years old	98.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	Total	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	From 50 to 249 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13 % of companies that have had some kind of security problem in the last twelve months(1)	Total	15.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13 % of companies that have had some kind of security problem in the last twelve months(1)	From 10 to 49 years old	2.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13 % of companies that have had some kind of security problem in the last twelve months(1)	From 50 to 249 years old	26.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13 % of companies that have had some kind of security problem in the last twelve months(1)	250 and over	13.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	Total	13.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	From 10 to 49 years old	2.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	From 50 to 249 years old	25.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	250 and over	10.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	Total	1.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	From 10 to 49 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	From 50 to 249 years old	1.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	250 and over	5.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	Total	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	From 10 to 49 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	From 50 to 249 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	250 and over	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14 % of companies carrying out automated data exchange	Total	94.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14 % of companies carrying out automated data exchange	From 10 to 49 years old	94.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14 % of companies carrying out automated data exchange	From 50 to 249 years old	90.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14 % of companies carrying out automated data exchange	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	Total	27.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	From 10 to 49 years old	23.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	From 50 to 249 years old	11.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	250 and over	58.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	Total	28.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	From 10 to 49 years old	28.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	From 50 to 249 years old	16.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	250 and over	49.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	Total	38.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	From 10 to 49 years old	29.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	From 50 to 249 years old	33.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	250 and over	58.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	Total	23.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	From 10 to 49 years old	7.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	From 50 to 249 years old	17.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	250 and over	55.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	Total	40.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	From 10 to 49 years old	31.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	From 50 to 249 years old	28.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	250 and over	72.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	Total	12.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	From 10 to 49 years old	3.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	From 50 to 249 years old	11.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	250 and over	30.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	Total	92.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	From 10 to 49 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	From 50 to 249 years old	86.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	250 and over	88.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	Total	76.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	From 10 to 49 years old	74.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	From 50 to 249 years old	72.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	250 and over	83.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	Total	25.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 10 to 49 years old	13.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 50 to 249 years old	36.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	250 and over	24.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	Total	55.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 10 to 49 years old	34.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 50 to 249 years old	68.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	250 and over	63.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	Total	41.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	From 10 to 49 years old	19.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	From 50 to 249 years old	47.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	250 and over	63.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	Total	37.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	From 10 to 49 years old	29.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	From 50 to 249 years old	40.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	250 and over	44.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	Total	31.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 10 to 49 years old	33.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 50 to 249 years old	28.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	250 and over	33.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	Total	54.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 10 to 49 years old	43.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 50 to 249 years old	56.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	250 and over	67.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	Total	42.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	From 10 to 49 years old	3.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	From 50 to 249 years old	62.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	250 and over	69.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19 % of companies that had some type of computer application for managing client information (CRM tools)	Total	76.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19 % of companies that had some type of computer application for managing client information (CRM tools)	From 10 to 49 years old	72.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19 % of companies that had some type of computer application for managing client information (CRM tools)	From 50 to 249 years old	72.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19 % of companies that had some type of computer application for managing client information (CRM tools)	250 and over	89.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	Total	76.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	From 10 to 49 years old	72.9
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	From 50 to 249 years old	72.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	250 and over	89.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	Total	57.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	From 10 to 49 years old	47.5
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	From 50 to 249 years old	49.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	250 and over	86.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	Total	4.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	From 10 to 49 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	From 50 to 249 years old	5.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	250 and over	8.4
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	Total	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	From 10 to 49 years old	.
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	From 50 to 249 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	250 and over	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	Total	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	From 10 to 49 years old	.
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	From 50 to 249 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	250 and over	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	Total	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	From 10 to 49 years old	.
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	From 50 to 249 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	250 and over	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	Total	15.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	From 10 to 49 years old	.
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	From 50 to 249 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	250 and over	34.7
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	Total	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	From 10 to 49 years old	.
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	From 50 to 249 years old	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	250 and over	0.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	Total	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	From 10 to 49 years old	.
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	From 50 to 249 years old	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	250 and over	100.0
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	Total	57.2
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	From 10 to 49 years old	34.6
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	From 50 to 249 years old	60.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	250 and over	86.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	21.2 ICT training in 2008: % employees who received ICT training (7)	Total	39.1
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	21.2 ICT training in 2008: % employees who received ICT training (7)	From 10 to 49 years old	34.3
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	21.2 ICT training in 2008: % employees who received ICT training (7)	From 50 to 249 years old	18.8
1.2. Life insurance, insurance other than life insurance and reinsurance (CNAE 651+652)	21.2 ICT training in 2008: % employees who received ICT training (7)	250 and over	41.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.1 % of companies that had computers	Total	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.1 % of companies that had computers	From 10 to 49 years old	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.1 % of companies that had computers	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.1 % of companies that had computers	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.2 % of companiess that had a Local Area Network (LAN)	Total	99.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.2 % of companiess that had a Local Area Network (LAN)	From 10 to 49 years old	99.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.2 % of companiess that had a Local Area Network (LAN)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.2 % of companiess that had a Local Area Network (LAN)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.3 % of companies that had a wireless Local Area Network	Total	41.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.3 % of companies that had a wireless Local Area Network	From 10 to 49 years old	31.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.3 % of companies that had a wireless Local Area Network	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.3 % of companies that had a wireless Local Area Network	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.4 % of companiess that had an Internet connection	Total	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.4 % of companiess that had an Internet connection	From 10 to 49 years old	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.4 % of companiess that had an Internet connection	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.4 % of companiess that had an Internet connection	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.5 %  companies that had Mobile telephony	Total	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.5 %  companies that had Mobile telephony	From 10 to 49 years old	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.5 %  companies that had Mobile telephony	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.5 %  companies that had Mobile telephony	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	Total	12.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	From 10 to 49 years old	5.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.6 % of companies that had other technologies (GPS, TPV, etc.)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.7 % of of companies that had email	Total	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.7 % of of companies that had email	From 10 to 49 years old	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.7 % of of companies that had email	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	1.7 % of of companies that had email	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	2.1 % personnel that uses computers at least once a week	Total	92.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	2.1 % personnel that uses computers at least once a week	From 10 to 49 years old	97.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	2.1 % personnel that uses computers at least once a week	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	2.1 % personnel that uses computers at least once a week	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	2.2 % personnel that uses Internet-connected computers at least once a week	Total	89.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	2.2 % personnel that uses Internet-connected computers at least once a week	From 10 to 49 years old	97.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	2.2 % personnel that uses Internet-connected computers at least once a week	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	2.2 % personnel that uses Internet-connected computers at least once a week	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	3.1 % companies that had web page of Internal use (Intranet)	Total	75.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	3.1 % companies that had web page of Internal use (Intranet)	From 10 to 49 years old	75.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	3.1 % companies that had web page of Internal use (Intranet)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	3.1 % companies that had web page of Internal use (Intranet)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	4.1 % companies that had an Extranet	Total	60.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	4.1 % companies that had an Extranet	From 10 to 49 years old	57.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	4.1 % companies that had an Extranet	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	4.1 % companies that had an Extranet	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	5.1 % of companies that used open-source operating systems (LINUX)	Total	26.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	5.1 % of companies that used open-source operating systems (LINUX)	From 10 to 49 years old	25.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	5.1 % of companies that used open-source operating systems (LINUX)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	5.1 % of companies that used open-source operating systems (LINUX)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	Total	27.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	From 10 to 49 years old	21.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	6.1 % of companiess with employees connected to company ICT systems via external telematic networks	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	6.2 % of companies with staff undertaking specific ICT functions	Total	67.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	6.2 % of companies with staff undertaking specific ICT functions	From 10 to 49 years old	63.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	6.2 % of companies with staff undertaking specific ICT functions	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	6.2 % of companies with staff undertaking specific ICT functions	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.1 % of companies with Internet access: via a traditional modem(1)	Total	1.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.1 % of companies with Internet access: via a traditional modem(1)	From 10 to 49 years old	0.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.1 % of companies with Internet access: via a traditional modem(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.1 % of companies with Internet access: via a traditional modem(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.2 % of companies with Internet access: via RDSI(1)	Total	16.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.2 % of companies with Internet access: via RDSI(1)	From 10 to 49 years old	19.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.2 % of companies with Internet access: via RDSI(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.2 % of companies with Internet access: via RDSI(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.3 % of companies with Internet access: via Broadband(1)	Total	99.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.3 % of companies with Internet access: via Broadband(1)	From 10 to 49 years old	99.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.3 % of companies with Internet access: via Broadband(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.3 % of companies with Internet access: via Broadband(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	Total	89.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	From 10 to 49 years old	90.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.4 % of companies with Internet access: via XDSL (ADSL,SDSL,...)(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	Total	26.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	From 10 to 49 years old	17.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.5 % of companies with Internet access: via other leased connections (Cable, LMDS,...)(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	Total	40.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	From 10 to 49 years old	31.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	7.6 % of companies with Internet access: via mobile telephony (GSM,GPRS,UMTS,...)(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9 % of companies that interacted with P.A.s online in 2008(1)	Total	77.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9 % of companies that interacted with P.A.s online in 2008(1)	From 10 to 49 years old	74.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9 % of companies that interacted with P.A.s online in 2008(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9 % of companies that interacted with P.A.s online in 2008(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.1 % Reason for interaction: Obtaining information(1)	Total	76.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.1 % Reason for interaction: Obtaining information(1)	From 10 to 49 years old	74.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.1 % Reason for interaction: Obtaining information(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.1 % Reason for interaction: Obtaining information(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.2 % Reason for interaction: Obtaining forms, ...(1)	Total	64.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.2 % Reason for interaction: Obtaining forms, ...(1)	From 10 to 49 years old	63.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.2 % Reason for interaction: Obtaining forms, ...(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.2 % Reason for interaction: Obtaining forms, ...(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.3 % Reason for interaction: Return completed forms(1)	Total	55.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.3 % Reason for interaction: Return completed forms(1)	From 10 to 49 years old	54.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.3 % Reason for interaction: Return completed forms(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.3 % Reason for interaction: Return completed forms(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	Total	57.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	From 10 to 49 years old	61.2
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.4 % Reason for interaction: Comprehensive electronic case-handling(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	Total	1.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	From 10 to 49 years old	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	9.5 % Reason for interaction: Present a business proposal for public tender (e-procurement)(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10 % of companies with an Internet connection and website/page(1)	Total	94.2
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10 % of companies with an Internet connection and website/page(1)	From 10 to 49 years old	93.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10 % of companies with an Internet connection and website/page(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10 % of companies with an Internet connection and website/page(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	Total	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	From 10 to 49 years old	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.1 % of companies with an Internet connection and website for: Company introduction(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	Total	80.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	From 10 to 49 years old	76.2
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.2 % of companies with an Internet connection and website for: Privacy policy statement or certification related to website security(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	Total	45.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	From 10 to 49 years old	39.2
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.3 % of companies with an Internet connection and website for: Access to product catalogues or price lists(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	Total	7.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	From 10 to 49 years old	2.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.4 % of companies with an Internet connection and website for: Possibility of customers customising or designing products(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	Total	16.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	From 10 to 49 years old	13.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.5 % of companies with an Internet connection and website for: Ordering or booking online(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.6 % of companies with an Internet connection and website for: Online payment(2)	Total	10.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.6 % of companies with an Internet connection and website for: Online payment(2)	From 10 to 49 years old	9.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.6 % of companies with an Internet connection and website for: Online payment(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.6 % of companies with an Internet connection and website for: Online payment(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	Total	12.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	From 10 to 49 years old	11.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.7 % of companies with an Internet connection and website for: Online order tracking(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	Total	6.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	From 10 to 49 years old	2.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.8 % of companies with an Internet connection and website for: Website customisation for regular users(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	Total	27.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	From 10 to 49 years old	21.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	10.9 % of companies with an Internet connection and website for: Posting vacancies or receiving online job applications(2)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11 % of companies which used a digital signature in correspondence sent by the company (1)	Total	66.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11 % of companies which used a digital signature in correspondence sent by the company (1)	From 10 to 49 years old	59.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11 % of companies which used a digital signature in correspondence sent by the company (1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11 % of companies which used a digital signature in correspondence sent by the company (1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	Total	17.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	From 10 to 49 years old	10.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11.1 % of companies which used a digital signature for: Customer and/or supplier relations (3)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	Total	87.2
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	From 10 to 49 years old	93.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	11.2 % of companies which used a digital signature for: Dealing with Public Administrations (3)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	Total	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	From 10 to 49 years old	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.1 % of companies with an Internet conection using the following I.T. security services: Protective software or virus checking (1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	Total	98.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	From 10 to 49 years old	98.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.2 % of companies with an Internet conection using the following I.T. security services: Firewall (1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	Total	86.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	From 10 to 49 years old	88.2
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.3 % of companies with an Internet conection using the following I.T. security services: Safe server(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	Total	99.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	From 10 to 49 years old	99.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.4 % of companies with an Internet conection using the following I.T. security services: Data backup(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	Total	99.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	From 10 to 49 years old	99.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	12.5 % of companies with an Internet conection using the following I.T. security services: Other authentication mechanisms (1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13 % of companies that have had some kind of security problem in the last twelve months(1)	Total	4.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13 % of companies that have had some kind of security problem in the last twelve months(1)	From 10 to 49 years old	4.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13 % of companies that have had some kind of security problem in the last twelve months(1)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13 % of companies that have had some kind of security problem in the last twelve months(1)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	Total	4.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	From 10 to 49 years old	4.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.1 % of companies which have had the following security problems(1): Attacks from software viruses	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	Total	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	From 10 to 49 years old	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.2 % of companies which have had the following security problems(1): Unauthorised access to the IT system or to company data	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	Total	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	From 10 to 49 years old	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	13.3 % of companies which have had the following security problems(1): Economic Fraud (e.g. Phishing)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14 % of companies carrying out automated data exchange	Total	61.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14 % of companies carrying out automated data exchange	From 10 to 49 years old	59.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14 % of companies carrying out automated data exchange	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14 % of companies carrying out automated data exchange	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	Total	15.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	From 10 to 49 years old	10.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.1 % of companies carrying out automated exchange: Sending orders to suppliers (4)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	Total	27.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	From 10 to 49 years old	16.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.2 % of companies carrying out automated exchange: Receiving invoices in digital format (4)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	Total	16.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	From 10 to 49 years old	10.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.3 % of companies carrying out automated exchange: Receiving customer orders (4)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	Total	13.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	From 10 to 49 years old	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.4 % of companies carrying out automated exchange: Sending of electronic invoices (4)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	Total	50.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	From 10 to 49 years old	50.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.5 % of companies carrying out automated exchange: Sending or receiving information on products (4)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	Total	9.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	From 10 to 49 years old	3.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.6 % of companies carrying out automated exchange: Sending or receiving documentation on transport, dispatch and deliveries (4)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	Total	70.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	From 10 to 49 years old	65.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.7 % of companies carrying out automated exchange: Sending of payment instructions to banking entities (4)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	Total	90.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	From 10 to 49 years old	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	14.8 % of companies carrying out automated exchange: Automated exchange of information with Public Administrations (4)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	Total	16.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 10 to 49 years old	14.2
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.1 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	Total	28.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 10 to 49 years old	20.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.2 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	Total	51.2
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	From 10 to 49 years old	57.3
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.3 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: A production management	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	Total	23.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	From 10 to 49 years old	24.1
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.4 % of companies which, when receiving a purchase order,the information pertaining to the aforementioned order arrived automatically: In distribution management	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	Total	26.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 10 to 49 years old	28.5
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.5 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In stock management	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	Total	30.9
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 10 to 49 years old	23.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	17.6 % of companies which, when sending a purchase order,the information pertaining to the aforementioned order arrived automatically: In accounting	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	Total	22.6
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	From 10 to 49 years old	14.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	18 % of companies that had ERP computer tools to share information on purchases/sales with other areas of the company	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19 % of companies that had some type of computer application for managing client information (CRM tools)	Total	62.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19 % of companies that had some type of computer application for managing client information (CRM tools)	From 10 to 49 years old	57.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19 % of companies that had some type of computer application for managing client information (CRM tools)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19 % of companies that had some type of computer application for managing client information (CRM tools)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	Total	62.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	From 10 to 49 years old	57.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19.1 % of companies that had CRM tools for: Capturing, storing and sharing information regarding customers	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	Total	50.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	From 10 to 49 years old	46.4
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	19.2 % of companies that had CRM tools for: Analysing companies that had CRM tools to: Analyse the client information available for commercial and marketing purposes	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	Total	0.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	From 10 to 49 years old	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	Total	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	From 10 to 49 years old	.
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.1 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: product identification(6)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	Total	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	From 10 to 49 years old	.
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.2 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: observing and monitoring production(6)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	Total	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	From 10 to 49 years old	.
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.3 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: tracking and monitoring the supply and inventory chain(6)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	Total	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	From 10 to 49 years old	.
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.4 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: service and information maintenance management, asset management(6)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	Total	0.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	From 10 to 49 years old	.
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.5 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: payment systems (e.g. road toll, passenger transport)(6)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	Total	100.0
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	From 10 to 49 years old	.
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	20.6 Use of Radiofrequency Identification (RFID) Technologies: % of companies using radiofrequency identification instruments for: identification of persons or access restriction(6)	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	Total	34.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	From 10 to 49 years old	34.8
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	21.1 ICT training in 2008: % of companies that provided training activities to develop or improve the ICT knowledge of their employees	250 and over	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	21.2 ICT training in 2008: % employees who received ICT training (7)	Total	29.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	21.2 ICT training in 2008: % employees who received ICT training (7)	From 10 to 49 years old	37.7
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	21.2 ICT training in 2008: % employees who received ICT training (7)	From 50 to 249 years old	..
1.3.  Intermediation Activities in operations involving values and other assets, other activities ancillary to financial services, except insurance and pension funds (CNAE 6612+6619)	21.2 ICT training in 2008: % employees who received ICT training (7)	250 and over	..