Demographic characteristics;Type of motive;Total
Total Persons;Total Persons who have not purchased over the Internet;11,465,253
Total Persons;Rather buy personally at a shop;83.6
Total Persons;Concerned about security (when providing credit card details);68.2
Total Persons;Concerned about privacy (when providing personal details);60.2
Total Persons;Have not had the need;54.1
Total Persons;Does not believe that purchase delivery or return processes work properly;12.5
Total Persons;Other reasons;6.8
Total Persons;DK/ DA;0.0
Sex: Male;Total Persons who have not purchased over the Internet;5,596,087
Sex: Male;Rather buy personally at a shop;80.9
Sex: Male;Concerned about security (when providing credit card details);68.6
Sex: Male;Concerned about privacy (when providing personal details);59.7
Sex: Male;Have not had the need;53.7
Sex: Male;Does not believe that purchase delivery or return processes work properly;14.3
Sex: Male;Other reasons;6.7
Sex: Male;DK/ DA;0.0
Sex: Female;Total Persons who have not purchased over the Internet;5,869,165
Sex: Female;Rather buy personally at a shop;86.1
Sex: Female;Concerned about security (when providing credit card details);67.8
Sex: Female;Concerned about privacy (when providing personal details);60.6
Sex: Female;Have not had the need;54.4
Sex: Female;Does not believe that purchase delivery or return processes work properly;10.7
Sex: Female;Other reasons;7.0
Sex: Female;DK/ DA;0.0
Age: from 16 to 24 years old;Total Persons who have not purchased over the Internet;2,894,185
Age: from 16 to 24 years old;Rather buy personally at a shop;82.3
Age: from 16 to 24 years old;Concerned about security (when providing credit card details);63.2
Age: from 16 to 24 years old;Concerned about privacy (when providing personal details);57.2
Age: from 16 to 24 years old;Have not had the need;58.6
Age: from 16 to 24 years old;Does not believe that purchase delivery or return processes work properly;14.3
Age: from 16 to 24 years old;Other reasons;5.6
Age: from 16 to 24 years old;DK/ DA;0.0
Age: from 25 to 34 years old;Total Persons who have not purchased over the Internet;3,301,396
Age: from 25 to 34 years old;Rather buy personally at a shop;81.8
Age: from 25 to 34 years old;Concerned about security (when providing credit card details);68.9
Age: from 25 to 34 years old;Concerned about privacy (when providing personal details);59.1
Age: from 25 to 34 years old;Have not had the need;54.0
Age: from 25 to 34 years old;Does not believe that purchase delivery or return processes work properly;11.1
Age: from 25 to 34 years old;Other reasons;5.2
Age: from 25 to 34 years old;DK/ DA;0.0
Age: from 35 to 44 years old;Total Persons who have not purchased over the Internet;2,671,239
Age: from 35 to 44 years old;Rather buy personally at a shop;84.8
Age: from 35 to 44 years old;Concerned about security (when providing credit card details);71.1
Age: from 35 to 44 years old;Concerned about privacy (when providing personal details);63.2
Age: from 35 to 44 years old;Have not had the need;53.3
Age: from 35 to 44 years old;Does not believe that purchase delivery or return processes work properly;13.2
Age: from 35 to 44 years old;Other reasons;8.2
Age: from 35 to 44 years old;DK/ DA;0.0
Age: from 45 to 54 years old;Total Persons who have not purchased over the Internet;1,781,506
Age: from 45 to 54 years old;Rather buy personally at a shop;86.9
Age: from 45 to 54 years old;Concerned about security (when providing credit card details);72.0
Age: from 45 to 54 years old;Concerned about privacy (when providing personal details);64.5
Age: from 45 to 54 years old;Have not had the need;48.3
Age: from 45 to 54 years old;Does not believe that purchase delivery or return processes work properly;11.3
Age: from 45 to 54 years old;Other reasons;8.7
Age: from 45 to 54 years old;DK/ DA;0.0
Age: from 55 to 64 years old;Total Persons who have not purchased over the Internet;659,463
Age: from 55 to 64 years old;Rather buy personally at a shop;84.9
Age: from 55 to 64 years old;Concerned about security (when providing credit card details);65.8
Age: from 55 to 64 years old;Concerned about privacy (when providing personal details);55.4
Age: from 55 to 64 years old;Have not had the need;52.2
Age: from 55 to 64 years old;Does not believe that purchase delivery or return processes work properly;13.1
Age: from 55 to 64 years old;Other reasons;9.3
Age: from 55 to 64 years old;DK/ DA;0.0
Age: from 65 to 74 years old;Total Persons who have not purchased over the Internet;157,464
Age: from 65 to 74 years old;Rather buy personally at a shop;80.4
Age: from 65 to 74 years old;Concerned about security (when providing credit card details);62.9
Age: from 65 to 74 years old;Concerned about privacy (when providing personal details);58.6
Age: from 65 to 74 years old;Have not had the need;55.7
Age: from 65 to 74 years old;Does not believe that purchase delivery or return processes work properly;7.1
Age: from 65 to 74 years old;Other reasons;9.8
Age: from 65 to 74 years old;DK/ DA;0.0
Habitat: More than 100,000 inhabitants and provincial capitals;Total Persons who have not purchased over the Internet;5,335,278
Habitat: More than 100,000 inhabitants and provincial capitals;Rather buy personally at a shop;83.2
Habitat: More than 100,000 inhabitants and provincial capitals;Concerned about security (when providing credit card details);71.0
Habitat: More than 100,000 inhabitants and provincial capitals;Concerned about privacy (when providing personal details);62.2
Habitat: More than 100,000 inhabitants and provincial capitals;Have not had the need;53.0
Habitat: More than 100,000 inhabitants and provincial capitals;Does not believe that purchase delivery or return processes work properly;13.1
Habitat: More than 100,000 inhabitants and provincial capitals;Other reasons;6.3
Habitat: More than 100,000 inhabitants and provincial capitals;DK/ DA;0.0
Habitat: From 50,000 to 100,000 inhabitants;Total Persons who have not purchased over the Internet;1,048,257
Habitat: From 50,000 to 100,000 inhabitants;Rather buy personally at a shop;83.0
Habitat: From 50,000 to 100,000 inhabitants;Concerned about security (when providing credit card details);62.8
Habitat: From 50,000 to 100,000 inhabitants;Concerned about privacy (when providing personal details);57.3
Habitat: From 50,000 to 100,000 inhabitants;Have not had the need;56.6
Habitat: From 50,000 to 100,000 inhabitants;Does not believe that purchase delivery or return processes work properly;12.5
Habitat: From 50,000 to 100,000 inhabitants;Other reasons;7.0
Habitat: From 50,000 to 100,000 inhabitants;DK/ DA;0.0
Habitat: From 20,000 to 50,000 inhabitants;Total Persons who have not purchased over the Internet;1,674,377
Habitat: From 20,000 to 50,000 inhabitants;Rather buy personally at a shop;82.3
Habitat: From 20,000 to 50,000 inhabitants;Concerned about security (when providing credit card details);65.7
Habitat: From 20,000 to 50,000 inhabitants;Concerned about privacy (when providing personal details);56.4
Habitat: From 20,000 to 50,000 inhabitants;Have not had the need;55.2
Habitat: From 20,000 to 50,000 inhabitants;Does not believe that purchase delivery or return processes work properly;11.8
Habitat: From 20,000 to 50,000 inhabitants;Other reasons;7.5
Habitat: From 20,000 to 50,000 inhabitants;DK/ DA;0.0
Habitat: From 10,000 to 20,000 inhabitants;Total Persons who have not purchased over the Internet;1,340,200
Habitat: From 10,000 to 20,000 inhabitants;Rather buy personally at a shop;85.9
Habitat: From 10,000 to 20,000 inhabitants;Concerned about security (when providing credit card details);68.9
Habitat: From 10,000 to 20,000 inhabitants;Concerned about privacy (when providing personal details);61.7
Habitat: From 10,000 to 20,000 inhabitants;Have not had the need;56.8
Habitat: From 10,000 to 20,000 inhabitants;Does not believe that purchase delivery or return processes work properly;15.1
Habitat: From 10,000 to 20,000 inhabitants;Other reasons;6.5
Habitat: From 10,000 to 20,000 inhabitants;DK/ DA;0.0
Habitat: Less than 10,000 inhabitants;Total Persons who have not purchased over the Internet;2,067,140
Habitat: Less than 10,000 inhabitants;Rather buy personally at a shop;84.4
Habitat: Less than 10,000 inhabitants;Concerned about security (when providing credit card details);65.2
Habitat: Less than 10,000 inhabitants;Concerned about privacy (when providing personal details);58.3
Habitat: Less than 10,000 inhabitants;Have not had the need;52.7
Habitat: Less than 10,000 inhabitants;Does not believe that purchase delivery or return processes work properly;9.6
Habitat: Less than 10,000 inhabitants;Other reasons;7.7
Habitat: Less than 10,000 inhabitants;DK/ DA;0.0
Size of household: Households with 1 member;Total Persons who have not purchased over the Internet;430,276
Size of household: Households with 1 member;Rather buy personally at a shop;86.5
Size of household: Households with 1 member;Concerned about security (when providing credit card details);68.7
Size of household: Households with 1 member;Concerned about privacy (when providing personal details);59.7
Size of household: Households with 1 member;Have not had the need;49.1
Size of household: Households with 1 member;Does not believe that purchase delivery or return processes work properly;13.5
Size of household: Households with 1 member;Other reasons;7.6
Size of household: Households with 1 member;DK/ DA;0.1
Size of household: Households with 2 members;Total Persons who have not purchased over the Internet;1,789,975
Size of household: Households with 2 members;Rather buy personally at a shop;81.2
Size of household: Households with 2 members;Concerned about security (when providing credit card details);68.8
Size of household: Households with 2 members;Concerned about privacy (when providing personal details);60.5
Size of household: Households with 2 members;Have not had the need;53.8
Size of household: Households with 2 members;Does not believe that purchase delivery or return processes work properly;11.1
Size of household: Households with 2 members;Other reasons;6.0
Size of household: Households with 2 members;DK/ DA;0.0
Size of household: Households with 3 members;Total Persons who have not purchased over the Internet;3,195,218
Size of household: Households with 3 members;Rather buy personally at a shop;85.0
Size of household: Households with 3 members;Concerned about security (when providing credit card details);69.9
Size of household: Households with 3 members;Concerned about privacy (when providing personal details);61.1
Size of household: Households with 3 members;Have not had the need;54.0
Size of household: Households with 3 members;Does not believe that purchase delivery or return processes work properly;12.5
Size of household: Households with 3 members;Other reasons;6.3
Size of household: Households with 3 members;DK/ DA;0.0
Size of household: Households with 4 members;Total Persons who have not purchased over the Internet;4,065,393
Size of household: Households with 4 members;Rather buy personally at a shop;83.8
Size of household: Households with 4 members;Concerned about security (when providing credit card details);67.7
Size of household: Households with 4 members;Concerned about privacy (when providing personal details);60.1
Size of household: Households with 4 members;Have not had the need;53.8
Size of household: Households with 4 members;Does not believe that purchase delivery or return processes work properly;12.2
Size of household: Households with 4 members;Other reasons;6.8
Size of household: Households with 4 members;DK/ DA;0.0
Size of household: Households with 5 or more members;Total Persons who have not purchased over the Internet;1,984,391
Size of household: Households with 5 or more members;Rather buy personally at a shop;82.4
Size of household: Households with 5 or more members;Concerned about security (when providing credit card details);65.7
Size of household: Households with 5 or more members;Concerned about privacy (when providing personal details);58.5
Size of household: Households with 5 or more members;Have not had the need;55.9
Size of household: Households with 5 or more members;Does not believe that purchase delivery or return processes work properly;13.9
Size of household: Households with 5 or more members;Other reasons;8.3
Size of household: Households with 5 or more members;DK/ DA;0.0
Spanish Nationality;Total Persons who have not purchased over the Internet;10,700,734
Spanish Nationality;Rather buy personally at a shop;83.6
Spanish Nationality;Concerned about security (when providing credit card details);68.3
Spanish Nationality;Concerned about privacy (when providing personal details);60.2
Spanish Nationality;Have not had the need;54.0
Spanish Nationality;Does not believe that purchase delivery or return processes work properly;12.0
Spanish Nationality;Other reasons;7.0
Spanish Nationality;DK/ DA;0.0
Foreign Nationality;Total Persons who have not purchased over the Internet;764,519
Foreign Nationality;Rather buy personally at a shop;84.0
Foreign Nationality;Concerned about security (when providing credit card details);66.2
Foreign Nationality;Concerned about privacy (when providing personal details);59.0
Foreign Nationality;Have not had the need;54.3
Foreign Nationality;Does not believe that purchase delivery or return processes work properly;18.5
Foreign Nationality;Other reasons;4.5
Foreign Nationality;DK/ DA;0.0