Survey on Equipment and Use of Information and Communication Technologies in Households 
Results by AA.CC. ICT product usage by persons
Motives for not having made any purchases through the Internet in the  last 12 months by Autonomous Communities and type of motive.
Units: Number of persons (16 to 74 years of age) and percentages horizontal

,Total persons who have purchased over the Internet  sometime and do not have it in the last 12 months,Rather buy personally at a shop,Concerned about security (when providing credit card details),Concerned about privacy (when providing personal details),Have not had the need,Does not believe that purchase delivery or return processes work properly,Other reasons,DK/ DA,
National total,909,180,67.1,57.2,50.1,60.5,12.2,6.2,0.1,
Andalucía,108,388,56.9,48.6,38.6,60.7,9.3,8.7,0.0,
Aragón,31,484,71.1,52.9,42.6,68.1,3.7,0.0,0.0,
Asturias (Principado de),26,495,70.2,75.3,56.6,54.4,24.6,6.7,0.0,
Balears (Illes),24,795,51.6,52.9,21.8,66.3,8.5,11.8,0.0,
Canarias,51,669,35.0,32.6,27.5,55.3,16.6,10.1,0.0,
Cantabria,13,003,81.4,46.6,28.0,35.6,24.5,0.0,3.6,
Castilla y León,63,392,76.3,60.2,47.9,47.8,2.4,7.8,0.0,
Castilla-La Mancha,42,416,76.5,63.3,64.0,66.2,29.7,4.0,0.0,
Cataluña,134,413,71.2,49.2,54.6,62.3,9.4,1.8,0.0,
Comunidad Valenciana,86,213,50.6,56.2,48.0,70.5,6.0,0.0,0.0,
Extremadura,13,449,74.7,62.6,50.3,63.9,16.7,16.7,0.0,
Galicia,43,314,55.3,66.9,69.0,57.3,7.1,15.8,0.0,
Madrid (Comunidad de),133,273,85.4,76.3,64.7,67.7,22.0,3.6,0.0,
Murcia (Región de),26,591,67.2,54.5,54.5,83.2,14.8,4.1,0.0,
Navarra (Comunidad Foral de),26,035,68.8,51.0,36.7,53.3,6.3,16.8,0.0,
País Vasco,71,497,78.9,63.1,55.2,38.9,7.8,11.6,0.0,
Rioja (La),9,556,38.3,38.6,33.2,62.4,12.5,7.1,0.0,
Ceuta,2,279,89.6,0.0,0.0,76.7,0.0,0.0,0.0,
Melilla,919,0.0,0.0,0.0,100.0,0.0,0.0,0.0,
Notes:
Source: National Statistics Institute