Survey on Equipment and Use of Information and Communication Technologies in Households 
Use of ICT products by persons
Ways of interaction with the Public Administrations via the Internet, for personal reasons, in the last 12 months by Autonomous City and Community and type of action
Unidades: Number of persons (aged 16 to 74 years) and horizontal percentages

	Total Persons who have used a computer in the last 12 months	Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months	Obtain information from Public Administrations webpages	Download official forms	Send filled forms	
National Total	26.644.542	63,4	60	44,1	37,1	
AndalucÝa	4.518.476	59,7	57,1	38,8	35,7	
Arag¾n	752.160	68,1	65,7	48,8	37,6	
Asturias, Principado de	594.937	65,3	62,7	43,6	36,2	
Balears, Illes	698.751	56,8	53,9	44,3	35	
Canarias	1.261.244	55,8	53,9	38,9	31,8	
Cantabria	335.505	60,6	56,3	41,2	29,8	
Castilla y Le¾n	1.389.832	60,5	55,2	39,7	29,1	
Castilla-La Mancha	1.106.883	67,7	62,5	48,6	42,9	
Catalu±a	4.436.861	59,4	57,7	44,3	39,3	
Comunitat Valenciana	2.792.887	60,5	57,9	41,7	35,8	
Extremadura	560.605	64,5	59,9	46	37,3	
Galicia	1.454.364	72,6	67,8	48,9	40,6	
Madrid, Comunidad de	4.007.396	71,2	66,5	53,4	44,2	
Murcia, Regi¾n de	807.273	62,7	59,6	42,2	34,3	
Navarra, Comunidad Foral de	357.126	65,6	62,6	40,3	25	
PaÝs Vasco	1.298.822	68	63,5	39,9	28,8	
Rioja, La	176.181	61,6	56,8	38,1	31,3	
Ceuta	52.612	64,3	61,9	40,7	29,1	
Melilla	42.627	59,7	57,2	38,9	25,4	
Notas:
Fuente: National Statistics Institute