Socio-economic characteristics	Problems experienced in the use of these services	Total
Total Persons	Total number of persons who have used file-storing spaces online in the last three months	8.494.152
Total Persons	Slowness in access and use speed	44,2
Total Persons	Incompatibility between diferent devices and file formats	26,1
Total Persons	Technical problems with the server (e.g unavailability of service)	28,7
Total Persons	Disclosure of data to third parties for security problems	5,1
Total Persons	Unathorised use of personal information by the service provider	4,7
Total Persons	Ambiguous or hard to understand terms and conditions from the service provider	18,5
Total Persons	Difficulties to move files from a service provider to another	10,8
Total Persons	Have not experienced problems	40,4
Studies completed: Illiterate persons with unfinished primary education	Total number of persons who have used file-storing spaces online in the last three months	6.146
Studies completed: Illiterate persons with unfinished primary education	Slowness in access and use speed	38,1
Studies completed: Illiterate persons with unfinished primary education	Incompatibility between diferent devices and file formats	9,1
Studies completed: Illiterate persons with unfinished primary education	Technical problems with the server (e.g unavailability of service)	38,1
Studies completed: Illiterate persons with unfinished primary education	Disclosure of data to third parties for security problems	29
Studies completed: Illiterate persons with unfinished primary education	Unathorised use of personal information by the service provider	0
Studies completed: Illiterate persons with unfinished primary education	Ambiguous or hard to understand terms and conditions from the service provider	0
Studies completed: Illiterate persons with unfinished primary education	Difficulties to move files from a service provider to another	0
Studies completed: Illiterate persons with unfinished primary education	Have not experienced problems	61,9
Studies completed: Primary Education	Total number of persons who have used file-storing spaces online in the last three months	220.900
Studies completed: Primary Education	Slowness in access and use speed	60,3
Studies completed: Primary Education	Incompatibility between diferent devices and file formats	41,7
Studies completed: Primary Education	Technical problems with the server (e.g unavailability of service)	44,5
Studies completed: Primary Education	Disclosure of data to third parties for security problems	8,8
Studies completed: Primary Education	Unathorised use of personal information by the service provider	2,2
Studies completed: Primary Education	Ambiguous or hard to understand terms and conditions from the service provider	16,2
Studies completed: Primary Education	Difficulties to move files from a service provider to another	33,4
Studies completed: Primary Education	Have not experienced problems	30,6
Studies completed: First stage Secondary Education	Total number of persons who have used file-storing spaces online in the last three months	1.364.666
Studies completed: First stage Secondary Education	Slowness in access and use speed	52,2
Studies completed: First stage Secondary Education	Incompatibility between diferent devices and file formats	27,2
Studies completed: First stage Secondary Education	Technical problems with the server (e.g unavailability of service)	30,6
Studies completed: First stage Secondary Education	Disclosure of data to third parties for security problems	7,5
Studies completed: First stage Secondary Education	Unathorised use of personal information by the service provider	4,3
Studies completed: First stage Secondary Education	Ambiguous or hard to understand terms and conditions from the service provider	17
Studies completed: First stage Secondary Education	Difficulties to move files from a service provider to another	11,6
Studies completed: First stage Secondary Education	Have not experienced problems	32,1
Studies completed: Second stage Secondary Education	Total number of persons who have used file-storing spaces online in the last three months	2.522.305
Studies completed: Second stage Secondary Education	Slowness in access and use speed	43,8
Studies completed: Second stage Secondary Education	Incompatibility between diferent devices and file formats	26,9
Studies completed: Second stage Secondary Education	Technical problems with the server (e.g unavailability of service)	30
Studies completed: Second stage Secondary Education	Disclosure of data to third parties for security problems	4,6
Studies completed: Second stage Secondary Education	Unathorised use of personal information by the service provider	3,9
Studies completed: Second stage Secondary Education	Ambiguous or hard to understand terms and conditions from the service provider	18,1
Studies completed: Second stage Secondary Education	Difficulties to move files from a service provider to another	9,4
Studies completed: Second stage Secondary Education	Have not experienced problems	41,6
Studies completed: Advanced Vocational Education	Total number of persons who have used file-storing spaces online in the last three months	981.878
Studies completed: Advanced Vocational Education	Slowness in access and use speed	41,7
Studies completed: Advanced Vocational Education	Incompatibility between diferent devices and file formats	24
Studies completed: Advanced Vocational Education	Technical problems with the server (e.g unavailability of service)	26,9
Studies completed: Advanced Vocational Education	Disclosure of data to third parties for security problems	6,8
Studies completed: Advanced Vocational Education	Unathorised use of personal information by the service provider	5,8
Studies completed: Advanced Vocational Education	Ambiguous or hard to understand terms and conditions from the service provider	18,2
Studies completed: Advanced Vocational Education	Difficulties to move files from a service provider to another	8,9
Studies completed: Advanced Vocational Education	Have not experienced problems	43,9
Studies completed: University studies and similar	Total number of persons who have used file-storing spaces online in the last three months	1.162.101
Studies completed: University studies and similar	Slowness in access and use speed	43,8
Studies completed: University studies and similar	Incompatibility between diferent devices and file formats	26,7
Studies completed: University studies and similar	Technical problems with the server (e.g unavailability of service)	30,8
Studies completed: University studies and similar	Disclosure of data to third parties for security problems	4,7
Studies completed: University studies and similar	Unathorised use of personal information by the service provider	5,6
Studies completed: University studies and similar	Ambiguous or hard to understand terms and conditions from the service provider	19,9
Studies completed: University studies and similar	Difficulties to move files from a service provider to another	12,4
Studies completed: University studies and similar	Have not experienced problems	36,5
Studies completed: University studies, Master's and similar	Total number of persons who have used file-storing spaces online in the last three months	2.082.946
Studies completed: University studies, Master's and similar	Slowness in access and use speed	40,1
Studies completed: University studies, Master's and similar	Incompatibility between diferent devices and file formats	24,6
Studies completed: University studies, Master's and similar	Technical problems with the server (e.g unavailability of service)	24,9
Studies completed: University studies, Master's and similar	Disclosure of data to third parties for security problems	3,4
Studies completed: University studies, Master's and similar	Unathorised use of personal information by the service provider	5,7
Studies completed: University studies, Master's and similar	Ambiguous or hard to understand terms and conditions from the service provider	20,3
Studies completed: University studies, Master's and similar	Difficulties to move files from a service provider to another	9,9
Studies completed: University studies, Master's and similar	Have not experienced problems	44,3
Studies completed: University doctorate	Total number of persons who have used file-storing spaces online in the last three months	153.211
Studies completed: University doctorate	Slowness in access and use speed	34,5
Studies completed: University doctorate	Incompatibility between diferent devices and file formats	10,1
Studies completed: University doctorate	Technical problems with the server (e.g unavailability of service)	15,4
Studies completed: University doctorate	Disclosure of data to third parties for security problems	0
Studies completed: University doctorate	Unathorised use of personal information by the service provider	0
Studies completed: University doctorate	Ambiguous or hard to understand terms and conditions from the service provider	11,2
Studies completed: University doctorate	Difficulties to move files from a service provider to another	5,9
Studies completed: University doctorate	Have not experienced problems	60,8
Studies completed: Others	Total number of persons who have used file-storing spaces online in the last three months	0
Studies completed: Others	Slowness in access and use speed	..
Studies completed: Others	Incompatibility between diferent devices and file formats	..
Studies completed: Others	Technical problems with the server (e.g unavailability of service)	..
Studies completed: Others	Disclosure of data to third parties for security problems	..
Studies completed: Others	Unathorised use of personal information by the service provider	..
Studies completed: Others	Ambiguous or hard to understand terms and conditions from the service provider	..
Studies completed: Others	Difficulties to move files from a service provider to another	..
Studies completed: Others	Have not experienced problems	..
Employment situation: Employed economically active persons	Total number of persons who have used file-storing spaces online in the last three months	5.113.498
Employment situation: Employed economically active persons	Slowness in access and use speed	44,3
Employment situation: Employed economically active persons	Incompatibility between diferent devices and file formats	24,6
Employment situation: Employed economically active persons	Technical problems with the server (e.g unavailability of service)	25,8
Employment situation: Employed economically active persons	Disclosure of data to third parties for security problems	4,3
Employment situation: Employed economically active persons	Unathorised use of personal information by the service provider	4,8
Employment situation: Employed economically active persons	Ambiguous or hard to understand terms and conditions from the service provider	20,2
Employment situation: Employed economically active persons	Difficulties to move files from a service provider to another	10,3
Employment situation: Employed economically active persons	Have not experienced problems	41,4
Employment situation: Unemployed economically active persons	Total number of persons who have used file-storing spaces online in the last three months	1.186.609
Employment situation: Unemployed economically active persons	Slowness in access and use speed	42,7
Employment situation: Unemployed economically active persons	Incompatibility between diferent devices and file formats	22,4
Employment situation: Unemployed economically active persons	Technical problems with the server (e.g unavailability of service)	31,9
Employment situation: Unemployed economically active persons	Disclosure of data to third parties for security problems	5,4
Employment situation: Unemployed economically active persons	Unathorised use of personal information by the service provider	8,2
Employment situation: Unemployed economically active persons	Ambiguous or hard to understand terms and conditions from the service provider	14,7
Employment situation: Unemployed economically active persons	Difficulties to move files from a service provider to another	9,8
Employment situation: Unemployed economically active persons	Have not experienced problems	43,2
Employment situation: Inactive population: Students	Total number of persons who have used file-storing spaces online in the last three months	1.717.524
Employment situation: Inactive population: Students	Slowness in access and use speed	43,4
Employment situation: Inactive population: Students	Incompatibility between diferent devices and file formats	32,8
Employment situation: Inactive population: Students	Technical problems with the server (e.g unavailability of service)	32,5
Employment situation: Inactive population: Students	Disclosure of data to third parties for security problems	6,4
Employment situation: Inactive population: Students	Unathorised use of personal information by the service provider	2,5
Employment situation: Inactive population: Students	Ambiguous or hard to understand terms and conditions from the service provider	16,1
Employment situation: Inactive population: Students	Difficulties to move files from a service provider to another	12,3
Employment situation: Inactive population: Students	Have not experienced problems	36,9
Employment situation: Inactive population: Household chores	Total number of persons who have used file-storing spaces online in the last three months	158.467
Employment situation: Inactive population: Household chores	Slowness in access and use speed	40,3
Employment situation: Inactive population: Household chores	Incompatibility between diferent devices and file formats	18,7
Employment situation: Inactive population: Household chores	Technical problems with the server (e.g unavailability of service)	40,8
Employment situation: Inactive population: Household chores	Disclosure of data to third parties for security problems	5,9
Employment situation: Inactive population: Household chores	Unathorised use of personal information by the service provider	3,2
Employment situation: Inactive population: Household chores	Ambiguous or hard to understand terms and conditions from the service provider	18
Employment situation: Inactive population: Household chores	Difficulties to move files from a service provider to another	11,1
Employment situation: Inactive population: Household chores	Have not experienced problems	46,8
Employment situation: Inactive population: Pensioners	Total number of persons who have used file-storing spaces online in the last three months	234.940
Employment situation: Inactive population: Pensioners	Slowness in access and use speed	55,9
Employment situation: Inactive population: Pensioners	Incompatibility between diferent devices and file formats	30,6
Employment situation: Inactive population: Pensioners	Technical problems with the server (e.g unavailability of service)	34,1
Employment situation: Inactive population: Pensioners	Disclosure of data to third parties for security problems	5,6
Employment situation: Inactive population: Pensioners	Unathorised use of personal information by the service provider	4,7
Employment situation: Inactive population: Pensioners	Ambiguous or hard to understand terms and conditions from the service provider	20,7
Employment situation: Inactive population: Pensioners	Difficulties to move files from a service provider to another	14,5
Employment situation: Inactive population: Pensioners	Have not experienced problems	27,5
Employment situation: Other employment situation	Total number of persons who have used file-storing spaces online in the last three months	83.115
Employment situation: Other employment situation	Slowness in access and use speed	50,8
Employment situation: Other employment situation	Incompatibility between diferent devices and file formats	34,4
Employment situation: Other employment situation	Technical problems with the server (e.g unavailability of service)	45,7
Employment situation: Other employment situation	Disclosure of data to third parties for security problems	13,5
Employment situation: Other employment situation	Unathorised use of personal information by the service provider	1,8
Employment situation: Other employment situation	Ambiguous or hard to understand terms and conditions from the service provider	19,5
Employment situation: Other employment situation	Difficulties to move files from a service provider to another	14,3
Employment situation: Other employment situation	Have not experienced problems	35,4
Professional status (in main job): Worker employed by others	Total number of persons who have used file-storing spaces online in the last three months	4.183.145
Professional status (in main job): Worker employed by others	Slowness in access and use speed	43,6
Professional status (in main job): Worker employed by others	Incompatibility between diferent devices and file formats	24,4
Professional status (in main job): Worker employed by others	Technical problems with the server (e.g unavailability of service)	25,8
Professional status (in main job): Worker employed by others	Disclosure of data to third parties for security problems	4,2
Professional status (in main job): Worker employed by others	Unathorised use of personal information by the service provider	5,2
Professional status (in main job): Worker employed by others	Ambiguous or hard to understand terms and conditions from the service provider	20,6
Professional status (in main job): Worker employed by others	Difficulties to move files from a service provider to another	9,7
Professional status (in main job): Worker employed by others	Have not experienced problems	42,1
Professional status (in main job): Self-employed or freelance workers	Total number of persons who have used file-storing spaces online in the last three months	930.354
Professional status (in main job): Self-employed or freelance workers	Slowness in access and use speed	47,4
Professional status (in main job): Self-employed or freelance workers	Incompatibility between diferent devices and file formats	25,6
Professional status (in main job): Self-employed or freelance workers	Technical problems with the server (e.g unavailability of service)	25,8
Professional status (in main job): Self-employed or freelance workers	Disclosure of data to third parties for security problems	5
Professional status (in main job): Self-employed or freelance workers	Unathorised use of personal information by the service provider	3,1
Professional status (in main job): Self-employed or freelance workers	Ambiguous or hard to understand terms and conditions from the service provider	18
Professional status (in main job): Self-employed or freelance workers	Difficulties to move files from a service provider to another	12,6
Professional status (in main job): Self-employed or freelance workers	Have not experienced problems	38,2
Main occupation: Manual	Total number of persons who have used file-storing spaces online in the last three months	723.182
Main occupation: Manual	Slowness in access and use speed	49,5
Main occupation: Manual	Incompatibility between diferent devices and file formats	30,5
Main occupation: Manual	Technical problems with the server (e.g unavailability of service)	28,9
Main occupation: Manual	Disclosure of data to third parties for security problems	8,5
Main occupation: Manual	Unathorised use of personal information by the service provider	7,4
Main occupation: Manual	Ambiguous or hard to understand terms and conditions from the service provider	22,3
Main occupation: Manual	Difficulties to move files from a service provider to another	18
Main occupation: Manual	Have not experienced problems	34,9
Main occupation: Non-manual	Total number of persons who have used file-storing spaces online in the last three months	4.390.316
Main occupation: Non-manual	Slowness in access and use speed	43,5
Main occupation: Non-manual	Incompatibility between diferent devices and file formats	23,6
Main occupation: Non-manual	Technical problems with the server (e.g unavailability of service)	25,3
Main occupation: Non-manual	Disclosure of data to third parties for security problems	3,7
Main occupation: Non-manual	Unathorised use of personal information by the service provider	4,3
Main occupation: Non-manual	Ambiguous or hard to understand terms and conditions from the service provider	19,8
Main occupation: Non-manual	Difficulties to move files from a service provider to another	9
Main occupation: Non-manual	Have not experienced problems	42,4
Main occupation: ICT workers	Total number of persons who have used file-storing spaces online in the last three months	361.590
Main occupation: ICT workers	Slowness in access and use speed	36,9
Main occupation: ICT workers	Incompatibility between diferent devices and file formats	16,1
Main occupation: ICT workers	Technical problems with the server (e.g unavailability of service)	17,4
Main occupation: ICT workers	Disclosure of data to third parties for security problems	5,5
Main occupation: ICT workers	Unathorised use of personal information by the service provider	3,1
Main occupation: ICT workers	Ambiguous or hard to understand terms and conditions from the service provider	20,4
Main occupation: ICT workers	Difficulties to move files from a service provider to another	5,8
Main occupation: ICT workers	Have not experienced problems	45,5
Main occupation: Other workers	Total number of persons who have used file-storing spaces online in the last three months	4.751.909
Main occupation: Other workers	Slowness in access and use speed	44,9
Main occupation: Other workers	Incompatibility between diferent devices and file formats	25,2
Main occupation: Other workers	Technical problems with the server (e.g unavailability of service)	26,4
Main occupation: Other workers	Disclosure of data to third parties for security problems	4,3
Main occupation: Other workers	Unathorised use of personal information by the service provider	4,9
Main occupation: Other workers	Ambiguous or hard to understand terms and conditions from the service provider	20,1
Main occupation: Other workers	Difficulties to move files from a service provider to another	10,6
Main occupation: Other workers	Have not experienced problems	41
Net household monthly income: Less than 900 Euros	Total number of persons who have used file-storing spaces online in the last three months	779.616
Net household monthly income: Less than 900 Euros	Slowness in access and use speed	47
Net household monthly income: Less than 900 Euros	Incompatibility between diferent devices and file formats	25,9
Net household monthly income: Less than 900 Euros	Technical problems with the server (e.g unavailability of service)	35,2
Net household monthly income: Less than 900 Euros	Disclosure of data to third parties for security problems	7,2
Net household monthly income: Less than 900 Euros	Unathorised use of personal information by the service provider	9,5
Net household monthly income: Less than 900 Euros	Ambiguous or hard to understand terms and conditions from the service provider	15,9
Net household monthly income: Less than 900 Euros	Difficulties to move files from a service provider to another	11,5
Net household monthly income: Less than 900 Euros	Have not experienced problems	39,7
Net household monthly income: From 901 to 1,600 Euros	Total number of persons who have used file-storing spaces online in the last three months	1.834.548
Net household monthly income: From 901 to 1,600 Euros	Slowness in access and use speed	44,5
Net household monthly income: From 901 to 1,600 Euros	Incompatibility between diferent devices and file formats	26,3
Net household monthly income: From 901 to 1,600 Euros	Technical problems with the server (e.g unavailability of service)	32,8
Net household monthly income: From 901 to 1,600 Euros	Disclosure of data to third parties for security problems	5,6
Net household monthly income: From 901 to 1,600 Euros	Unathorised use of personal information by the service provider	3,8
Net household monthly income: From 901 to 1,600 Euros	Ambiguous or hard to understand terms and conditions from the service provider	19,6
Net household monthly income: From 901 to 1,600 Euros	Difficulties to move files from a service provider to another	11,5
Net household monthly income: From 901 to 1,600 Euros	Have not experienced problems	38,3
Net household monthly income: 1,601 to 2,500 euros	Total number of persons who have used file-storing spaces online in the last three months	1.805.127
Net household monthly income: 1,601 to 2,500 euros	Slowness in access and use speed	45,6
Net household monthly income: 1,601 to 2,500 euros	Incompatibility between diferent devices and file formats	24,4
Net household monthly income: 1,601 to 2,500 euros	Technical problems with the server (e.g unavailability of service)	28,8
Net household monthly income: 1,601 to 2,500 euros	Disclosure of data to third parties for security problems	3,9
Net household monthly income: 1,601 to 2,500 euros	Unathorised use of personal information by the service provider	3,4
Net household monthly income: 1,601 to 2,500 euros	Ambiguous or hard to understand terms and conditions from the service provider	18,4
Net household monthly income: 1,601 to 2,500 euros	Difficulties to move files from a service provider to another	11,2
Net household monthly income: 1,601 to 2,500 euros	Have not experienced problems	39,7
Net household monthly income: More than 2,500 Euros	Total number of persons who have used file-storing spaces online in the last three months	2.088.909
Net household monthly income: More than 2,500 Euros	Slowness in access and use speed	43,3
Net household monthly income: More than 2,500 Euros	Incompatibility between diferent devices and file formats	27,8
Net household monthly income: More than 2,500 Euros	Technical problems with the server (e.g unavailability of service)	26,7
Net household monthly income: More than 2,500 Euros	Disclosure of data to third parties for security problems	4,1
Net household monthly income: More than 2,500 Euros	Unathorised use of personal information by the service provider	5,4
Net household monthly income: More than 2,500 Euros	Ambiguous or hard to understand terms and conditions from the service provider	19,8
Net household monthly income: More than 2,500 Euros	Difficulties to move files from a service provider to another	8,6
Net household monthly income: More than 2,500 Euros	Have not experienced problems	41
Net household monthly income: DK/NA	Total number of persons who have used file-storing spaces online in the last three months	1.985.952
Net household monthly income: DK/NA	Slowness in access and use speed	42,7
Net household monthly income: DK/NA	Incompatibility between diferent devices and file formats	25,7
Net household monthly income: DK/NA	Technical problems with the server (e.g unavailability of service)	24,4
Net household monthly income: DK/NA	Disclosure of data to third parties for security problems	5,8
Net household monthly income: DK/NA	Unathorised use of personal information by the service provider	4,2
Net household monthly income: DK/NA	Ambiguous or hard to understand terms and conditions from the service provider	17,5
Net household monthly income: DK/NA	Difficulties to move files from a service provider to another	11,7
Net household monthly income: DK/NA	Have not experienced problems	42,5