Action protocols	Protocol availability	Total
There are standardised care protocols for the care of the main care needs	Total	100.00
There are standardised care protocols for the care of the main care needs	The protocol is available	90.34
There are standardised care protocols for the care of the main care needs	The protocol is not available	9.66
It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register	Total	100.00
It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register	The protocol is available	94.53
It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register	The protocol is not available	5.47
There is a protocol of care in the event of falls	Total	100.00
There is a protocol of care in the event of falls	The protocol is available	74.75
There is a protocol of care in the event of falls	The protocol is not available	25.25
There is a protocol of care for diaper use	Total	100.00
There is a protocol of care for diaper use	The protocol is available	36.45
There is a protocol of care for diaper use	The protocol is not available	63.55
There is a protocol of care for type of diet control	Total	100.00
There is a protocol of care for type of diet control	The protocol is available	69.43
There is a protocol of care for type of diet control	The protocol is not available	30.57
There is a protocol of care for users who require restraints	Total	100.00
There is a protocol of care for users who require restraints	The protocol is available	54.52
There is a protocol of care for users who require restraints	The protocol is not available	45.48
It has records for tracking all assistance and care activities	Total	100.00
It has records for tracking all assistance and care activities	The protocol is available	87.03
It has records for tracking all assistance and care activities	The protocol is not available	12.97