Autonomous City and Community;Problems experienced in the use of these services;Total
National Total;Total number of persons who have used file-storing spaces online in the last three months;8.494.152
National Total;Slowness in access and use speed;44,2
National Total;Incompatibility between diferent devices and file formats;26,1
National Total;Technical problems with the server (e.g unavailability of service);28,7
National Total;Disclosure of data to third parties for security problems;5,1
National Total;Unathorised use of personal information by the service provider;4,7
National Total;Ambiguous or hard to understand terms and conditions from the service provider;18,5
National Total;Difficulties to move files from a service provider to another;10,8
National Total;Have not experienced problems;40,4
AndalucÝa;Total number of persons who have used file-storing spaces online in the last three months;1.125.204
AndalucÝa;Slowness in access and use speed;43,1
AndalucÝa;Incompatibility between diferent devices and file formats;21,6
AndalucÝa;Technical problems with the server (e.g unavailability of service);24,7
AndalucÝa;Disclosure of data to third parties for security problems;4,2
AndalucÝa;Unathorised use of personal information by the service provider;6
AndalucÝa;Ambiguous or hard to understand terms and conditions from the service provider;12,4
AndalucÝa;Difficulties to move files from a service provider to another;8,2
AndalucÝa;Have not experienced problems;43,8
Arag¾n;Total number of persons who have used file-storing spaces online in the last three months;218.445
Arag¾n;Slowness in access and use speed;46,2
Arag¾n;Incompatibility between diferent devices and file formats;32,4
Arag¾n;Technical problems with the server (e.g unavailability of service);34,9
Arag¾n;Disclosure of data to third parties for security problems;7,5
Arag¾n;Unathorised use of personal information by the service provider;4,5
Arag¾n;Ambiguous or hard to understand terms and conditions from the service provider;20,1
Arag¾n;Difficulties to move files from a service provider to another;11,4
Arag¾n;Have not experienced problems;38,8
Asturias, Principado de;Total number of persons who have used file-storing spaces online in the last three months;162.679
Asturias, Principado de;Slowness in access and use speed;51,9
Asturias, Principado de;Incompatibility between diferent devices and file formats;36,5
Asturias, Principado de;Technical problems with the server (e.g unavailability of service);38,5
Asturias, Principado de;Disclosure of data to third parties for security problems;2,7
Asturias, Principado de;Unathorised use of personal information by the service provider;3,2
Asturias, Principado de;Ambiguous or hard to understand terms and conditions from the service provider;19,2
Asturias, Principado de;Difficulties to move files from a service provider to another;8,6
Asturias, Principado de;Have not experienced problems;30,3
Balears, Illes;Total number of persons who have used file-storing spaces online in the last three months;202.513
Balears, Illes;Slowness in access and use speed;32,4
Balears, Illes;Incompatibility between diferent devices and file formats;14,9
Balears, Illes;Technical problems with the server (e.g unavailability of service);17,5
Balears, Illes;Disclosure of data to third parties for security problems;4,4
Balears, Illes;Unathorised use of personal information by the service provider;1,7
Balears, Illes;Ambiguous or hard to understand terms and conditions from the service provider;13,9
Balears, Illes;Difficulties to move files from a service provider to another;9,8
Balears, Illes;Have not experienced problems;58,1
Canarias;Total number of persons who have used file-storing spaces online in the last three months;340.809
Canarias;Slowness in access and use speed;35
Canarias;Incompatibility between diferent devices and file formats;19,9
Canarias;Technical problems with the server (e.g unavailability of service);28,5
Canarias;Disclosure of data to third parties for security problems;10,5
Canarias;Unathorised use of personal information by the service provider;7,7
Canarias;Ambiguous or hard to understand terms and conditions from the service provider;10
Canarias;Difficulties to move files from a service provider to another;11,6
Canarias;Have not experienced problems;52
Cantabria;Total number of persons who have used file-storing spaces online in the last three months;112.348
Cantabria;Slowness in access and use speed;52,2
Cantabria;Incompatibility between diferent devices and file formats;31,9
Cantabria;Technical problems with the server (e.g unavailability of service);38,8
Cantabria;Disclosure of data to third parties for security problems;5,1
Cantabria;Unathorised use of personal information by the service provider;4,4
Cantabria;Ambiguous or hard to understand terms and conditions from the service provider;24
Cantabria;Difficulties to move files from a service provider to another;10,8
Cantabria;Have not experienced problems;33,8
Castilla y Le¾n;Total number of persons who have used file-storing spaces online in the last three months;370.441
Castilla y Le¾n;Slowness in access and use speed;48,6
Castilla y Le¾n;Incompatibility between diferent devices and file formats;24,5
Castilla y Le¾n;Technical problems with the server (e.g unavailability of service);21
Castilla y Le¾n;Disclosure of data to third parties for security problems;1,6
Castilla y Le¾n;Unathorised use of personal information by the service provider;2,7
Castilla y Le¾n;Ambiguous or hard to understand terms and conditions from the service provider;19,8
Castilla y Le¾n;Difficulties to move files from a service provider to another;13,7
Castilla y Le¾n;Have not experienced problems;38,7
Castilla-La Mancha;Total number of persons who have used file-storing spaces online in the last three months;360.737
Castilla-La Mancha;Slowness in access and use speed;59,3
Castilla-La Mancha;Incompatibility between diferent devices and file formats;37,2
Castilla-La Mancha;Technical problems with the server (e.g unavailability of service);41,7
Castilla-La Mancha;Disclosure of data to third parties for security problems;11,4
Castilla-La Mancha;Unathorised use of personal information by the service provider;7,3
Castilla-La Mancha;Ambiguous or hard to understand terms and conditions from the service provider;22,5
Castilla-La Mancha;Difficulties to move files from a service provider to another;13
Castilla-La Mancha;Have not experienced problems;27,6
Catalu±a;Total number of persons who have used file-storing spaces online in the last three months;1.621.008
Catalu±a;Slowness in access and use speed;33
Catalu±a;Incompatibility between diferent devices and file formats;16,4
Catalu±a;Technical problems with the server (e.g unavailability of service);18,4
Catalu±a;Disclosure of data to third parties for security problems;2
Catalu±a;Unathorised use of personal information by the service provider;3,1
Catalu±a;Ambiguous or hard to understand terms and conditions from the service provider;14,9
Catalu±a;Difficulties to move files from a service provider to another;6
Catalu±a;Have not experienced problems;55,6
Comunitat Valenciana;Total number of persons who have used file-storing spaces online in the last three months;983.282
Comunitat Valenciana;Slowness in access and use speed;49,6
Comunitat Valenciana;Incompatibility between diferent devices and file formats;30,6
Comunitat Valenciana;Technical problems with the server (e.g unavailability of service);37,5
Comunitat Valenciana;Disclosure of data to third parties for security problems;5,3
Comunitat Valenciana;Unathorised use of personal information by the service provider;4,7
Comunitat Valenciana;Ambiguous or hard to understand terms and conditions from the service provider;21,5
Comunitat Valenciana;Difficulties to move files from a service provider to another;16,2
Comunitat Valenciana;Have not experienced problems;31,2
Extremadura;Total number of persons who have used file-storing spaces online in the last three months;162.493
Extremadura;Slowness in access and use speed;49,7
Extremadura;Incompatibility between diferent devices and file formats;30,6
Extremadura;Technical problems with the server (e.g unavailability of service);32,8
Extremadura;Disclosure of data to third parties for security problems;3,8
Extremadura;Unathorised use of personal information by the service provider;3,5
Extremadura;Ambiguous or hard to understand terms and conditions from the service provider;16
Extremadura;Difficulties to move files from a service provider to another;15,2
Extremadura;Have not experienced problems;34,6
Galicia;Total number of persons who have used file-storing spaces online in the last three months;517.011
Galicia;Slowness in access and use speed;50,7
Galicia;Incompatibility between diferent devices and file formats;32,9
Galicia;Technical problems with the server (e.g unavailability of service);36
Galicia;Disclosure of data to third parties for security problems;6,2
Galicia;Unathorised use of personal information by the service provider;5,6
Galicia;Ambiguous or hard to understand terms and conditions from the service provider;23,4
Galicia;Difficulties to move files from a service provider to another;8,4
Galicia;Have not experienced problems;32,1
Madrid, Comunidad de;Total number of persons who have used file-storing spaces online in the last three months;1.453.330
Madrid, Comunidad de;Slowness in access and use speed;45,2
Madrid, Comunidad de;Incompatibility between diferent devices and file formats;29,4
Madrid, Comunidad de;Technical problems with the server (e.g unavailability of service);29,7
Madrid, Comunidad de;Disclosure of data to third parties for security problems;6,6
Madrid, Comunidad de;Unathorised use of personal information by the service provider;5,6
Madrid, Comunidad de;Ambiguous or hard to understand terms and conditions from the service provider;22
Madrid, Comunidad de;Difficulties to move files from a service provider to another;12,4
Madrid, Comunidad de;Have not experienced problems;36
Murcia, Regi¾n de;Total number of persons who have used file-storing spaces online in the last three months;203.953
Murcia, Regi¾n de;Slowness in access and use speed;51,6
Murcia, Regi¾n de;Incompatibility between diferent devices and file formats;28,7
Murcia, Regi¾n de;Technical problems with the server (e.g unavailability of service);36,3
Murcia, Regi¾n de;Disclosure of data to third parties for security problems;7,1
Murcia, Regi¾n de;Unathorised use of personal information by the service provider;2,7
Murcia, Regi¾n de;Ambiguous or hard to understand terms and conditions from the service provider;26,6
Murcia, Regi¾n de;Difficulties to move files from a service provider to another;17,9
Murcia, Regi¾n de;Have not experienced problems;26,2
Navarra, Comunidad Foral de;Total number of persons who have used file-storing spaces online in the last three months;123.614
Navarra, Comunidad Foral de;Slowness in access and use speed;52,7
Navarra, Comunidad Foral de;Incompatibility between diferent devices and file formats;32,1
Navarra, Comunidad Foral de;Technical problems with the server (e.g unavailability of service);35,8
Navarra, Comunidad Foral de;Disclosure of data to third parties for security problems;3,7
Navarra, Comunidad Foral de;Unathorised use of personal information by the service provider;4,1
Navarra, Comunidad Foral de;Ambiguous or hard to understand terms and conditions from the service provider;19,5
Navarra, Comunidad Foral de;Difficulties to move files from a service provider to another;18,9
Navarra, Comunidad Foral de;Have not experienced problems;32,8
PaÝs Vasco;Total number of persons who have used file-storing spaces online in the last three months;447.185
PaÝs Vasco;Slowness in access and use speed;48,3
PaÝs Vasco;Incompatibility between diferent devices and file formats;32,7
PaÝs Vasco;Technical problems with the server (e.g unavailability of service);30,9
PaÝs Vasco;Disclosure of data to third parties for security problems;5,3
PaÝs Vasco;Unathorised use of personal information by the service provider;4,5
PaÝs Vasco;Ambiguous or hard to understand terms and conditions from the service provider;23,4
PaÝs Vasco;Difficulties to move files from a service provider to another;9
PaÝs Vasco;Have not experienced problems;31,2
Rioja, La;Total number of persons who have used file-storing spaces online in the last three months;51.962
Rioja, La;Slowness in access and use speed;53,9
Rioja, La;Incompatibility between diferent devices and file formats;31,4
Rioja, La;Technical problems with the server (e.g unavailability of service);31,8
Rioja, La;Disclosure of data to third parties for security problems;2,7
Rioja, La;Unathorised use of personal information by the service provider;6
Rioja, La;Ambiguous or hard to understand terms and conditions from the service provider;21,1
Rioja, La;Difficulties to move files from a service provider to another;16,2
Rioja, La;Have not experienced problems;30,4
Ceuta;Total number of persons who have used file-storing spaces online in the last three months;20.283
Ceuta;Slowness in access and use speed;31,3
Ceuta;Incompatibility between diferent devices and file formats;18,9
Ceuta;Technical problems with the server (e.g unavailability of service);15,2
Ceuta;Disclosure of data to third parties for security problems;0
Ceuta;Unathorised use of personal information by the service provider;6,5
Ceuta;Ambiguous or hard to understand terms and conditions from the service provider;0
Ceuta;Difficulties to move files from a service provider to another;3,7
Ceuta;Have not experienced problems;63,2
Melilla;Total number of persons who have used file-storing spaces online in the last three months;16.857
Melilla;Slowness in access and use speed;38,3
Melilla;Incompatibility between diferent devices and file formats;20,4
Melilla;Technical problems with the server (e.g unavailability of service);19,7
Melilla;Disclosure of data to third parties for security problems;12
Melilla;Unathorised use of personal information by the service provider;8,3
Melilla;Ambiguous or hard to understand terms and conditions from the service provider;16,3
Melilla;Difficulties to move files from a service provider to another;5,5
Melilla;Have not experienced problems;61,7