Demographic characteristics;Problems experienced in the use of these services;Total
Total Persons;Total number of persons who have used file-storing spaces online in the last three months;8.494.152
Total Persons;Slowness in access and use speed;44,2
Total Persons;Incompatibility between diferent devices and file formats;26,1
Total Persons;Technical problems with the server (e.g unavailability of service);28,7
Total Persons;Disclosure of data to third parties for security problems;5,1
Total Persons;Unathorised use of personal information by the service provider;4,7
Total Persons;Ambiguous or hard to understand terms and conditions from the service provider;18,5
Total Persons;Difficulties to move files from a service provider to another;10,8
Total Persons;Have not experienced problems;40,4
Sex: Male;Total number of persons who have used file-storing spaces online in the last three months;4.677.238
Sex: Male;Slowness in access and use speed;42,5
Sex: Male;Incompatibility between diferent devices and file formats;25,8
Sex: Male;Technical problems with the server (e.g unavailability of service);27,4
Sex: Male;Disclosure of data to third parties for security problems;5,3
Sex: Male;Unathorised use of personal information by the service provider;5,2
Sex: Male;Ambiguous or hard to understand terms and conditions from the service provider;19,9
Sex: Male;Difficulties to move files from a service provider to another;11,2
Sex: Male;Have not experienced problems;41,1
Sex: Female;Total number of persons who have used file-storing spaces online in the last three months;3.816.914
Sex: Female;Slowness in access and use speed;46,4
Sex: Female;Incompatibility between diferent devices and file formats;26,4
Sex: Female;Technical problems with the server (e.g unavailability of service);30,3
Sex: Female;Disclosure of data to third parties for security problems;4,8
Sex: Female;Unathorised use of personal information by the service provider;4,1
Sex: Female;Ambiguous or hard to understand terms and conditions from the service provider;16,9
Sex: Female;Difficulties to move files from a service provider to another;10,3
Sex: Female;Have not experienced problems;39,4
Age: 16 to 24 years old;Total number of persons who have used file-storing spaces online in the last three months;1.874.875
Age: 16 to 24 years old;Slowness in access and use speed;46,9
Age: 16 to 24 years old;Incompatibility between diferent devices and file formats;31,8
Age: 16 to 24 years old;Technical problems with the server (e.g unavailability of service);32
Age: 16 to 24 years old;Disclosure of data to third parties for security problems;5,8
Age: 16 to 24 years old;Unathorised use of personal information by the service provider;3,4
Age: 16 to 24 years old;Ambiguous or hard to understand terms and conditions from the service provider;16,3
Age: 16 to 24 years old;Difficulties to move files from a service provider to another;11,5
Age: 16 to 24 years old;Have not experienced problems;37,1
Age: 25 to 34 years old;Total number of persons who have used file-storing spaces online in the last three months;2.277.612
Age: 25 to 34 years old;Slowness in access and use speed;44,7
Age: 25 to 34 years old;Incompatibility between diferent devices and file formats;21,6
Age: 25 to 34 years old;Technical problems with the server (e.g unavailability of service);25,5
Age: 25 to 34 years old;Disclosure of data to third parties for security problems;4,2
Age: 25 to 34 years old;Unathorised use of personal information by the service provider;4
Age: 25 to 34 years old;Ambiguous or hard to understand terms and conditions from the service provider;16,5
Age: 25 to 34 years old;Difficulties to move files from a service provider to another;9,9
Age: 25 to 34 years old;Have not experienced problems;40,7
Age: 35 to 44 years old;Total number of persons who have used file-storing spaces online in the last three months;2.246.074
Age: 35 to 44 years old;Slowness in access and use speed;42,3
Age: 35 to 44 years old;Incompatibility between diferent devices and file formats;26,4
Age: 35 to 44 years old;Technical problems with the server (e.g unavailability of service);27,4
Age: 35 to 44 years old;Disclosure of data to third parties for security problems;5,7
Age: 35 to 44 years old;Unathorised use of personal information by the service provider;5,9
Age: 35 to 44 years old;Ambiguous or hard to understand terms and conditions from the service provider;20,9
Age: 35 to 44 years old;Difficulties to move files from a service provider to another;10,8
Age: 35 to 44 years old;Have not experienced problems;42
Age: 45 to 54 years old;Total number of persons who have used file-storing spaces online in the last three months;1.395.392
Age: 45 to 54 years old;Slowness in access and use speed;40,2
Age: 45 to 54 years old;Incompatibility between diferent devices and file formats;24,7
Age: 45 to 54 years old;Technical problems with the server (e.g unavailability of service);29,3
Age: 45 to 54 years old;Disclosure of data to third parties for security problems;5,2
Age: 45 to 54 years old;Unathorised use of personal information by the service provider;6,6
Age: 45 to 54 years old;Ambiguous or hard to understand terms and conditions from the service provider;21,1
Age: 45 to 54 years old;Difficulties to move files from a service provider to another;13
Age: 45 to 54 years old;Have not experienced problems;44,7
Age: 55 to 64 years old;Total number of persons who have used file-storing spaces online in the last three months;571.134
Age: 55 to 64 years old;Slowness in access and use speed;48,9
Age: 55 to 64 years old;Incompatibility between diferent devices and file formats;26,1
Age: 55 to 64 years old;Technical problems with the server (e.g unavailability of service);32
Age: 55 to 64 years old;Disclosure of data to third parties for security problems;4,2
Age: 55 to 64 years old;Unathorised use of personal information by the service provider;3,1
Age: 55 to 64 years old;Ambiguous or hard to understand terms and conditions from the service provider;18,9
Age: 55 to 64 years old;Difficulties to move files from a service provider to another;6,4
Age: 55 to 64 years old;Have not experienced problems;34,8
Age: 65 to 74 years old;Total number of persons who have used file-storing spaces online in the last three months;129.065
Age: 65 to 74 years old;Slowness in access and use speed;54,5
Age: 65 to 74 years old;Incompatibility between diferent devices and file formats;31,4
Age: 65 to 74 years old;Technical problems with the server (e.g unavailability of service);37,7
Age: 65 to 74 years old;Disclosure of data to third parties for security problems;3
Age: 65 to 74 years old;Unathorised use of personal information by the service provider;2,8
Age: 65 to 74 years old;Ambiguous or hard to understand terms and conditions from the service provider;18,4
Age: 65 to 74 years old;Difficulties to move files from a service provider to another;10,6
Age: 65 to 74 years old;Have not experienced problems;30,2
Habitat: 100,000 inhabitants and over and provincial capitals;Total number of persons who have used file-storing spaces online in the last three months;3.995.133
Habitat: 100,000 inhabitants and over and provincial capitals;Slowness in access and use speed;41,7
Habitat: 100,000 inhabitants and over and provincial capitals;Incompatibility between diferent devices and file formats;25,1
Habitat: 100,000 inhabitants and over and provincial capitals;Technical problems with the server (e.g unavailability of service);25,7
Habitat: 100,000 inhabitants and over and provincial capitals;Disclosure of data to third parties for security problems;3,6
Habitat: 100,000 inhabitants and over and provincial capitals;Unathorised use of personal information by the service provider;3,8
Habitat: 100,000 inhabitants and over and provincial capitals;Ambiguous or hard to understand terms and conditions from the service provider;18,5
Habitat: 100,000 inhabitants and over and provincial capitals;Difficulties to move files from a service provider to another;9,7
Habitat: 100,000 inhabitants and over and provincial capitals;Have not experienced problems;42,2
Habitat: From 50,000 to fewer than 100,000 inhabitants;Total number of persons who have used file-storing spaces online in the last three months;875.480
Habitat: From 50,000 to fewer than 100,000 inhabitants;Slowness in access and use speed;46,8
Habitat: From 50,000 to fewer than 100,000 inhabitants;Incompatibility between diferent devices and file formats;28
Habitat: From 50,000 to fewer than 100,000 inhabitants;Technical problems with the server (e.g unavailability of service);29,7
Habitat: From 50,000 to fewer than 100,000 inhabitants;Disclosure of data to third parties for security problems;4,5
Habitat: From 50,000 to fewer than 100,000 inhabitants;Unathorised use of personal information by the service provider;6,1
Habitat: From 50,000 to fewer than 100,000 inhabitants;Ambiguous or hard to understand terms and conditions from the service provider;19,1
Habitat: From 50,000 to fewer than 100,000 inhabitants;Difficulties to move files from a service provider to another;9,9
Habitat: From 50,000 to fewer than 100,000 inhabitants;Have not experienced problems;38,4
Habitat: From 20,000 to fewer than 50,000 inhabitants;Total number of persons who have used file-storing spaces online in the last three months;1.238.733
Habitat: From 20,000 to fewer than 50,000 inhabitants;Slowness in access and use speed;43,2
Habitat: From 20,000 to fewer than 50,000 inhabitants;Incompatibility between diferent devices and file formats;26,2
Habitat: From 20,000 to fewer than 50,000 inhabitants;Technical problems with the server (e.g unavailability of service);31,8
Habitat: From 20,000 to fewer than 50,000 inhabitants;Disclosure of data to third parties for security problems;6,2
Habitat: From 20,000 to fewer than 50,000 inhabitants;Unathorised use of personal information by the service provider;6
Habitat: From 20,000 to fewer than 50,000 inhabitants;Ambiguous or hard to understand terms and conditions from the service provider;16,9
Habitat: From 20,000 to fewer than 50,000 inhabitants;Difficulties to move files from a service provider to another;14,2
Habitat: From 20,000 to fewer than 50,000 inhabitants;Have not experienced problems;39
Habitat: From 10,000 to fewer than 20,000 inhabitants;Total number of persons who have used file-storing spaces online in the last three months;916.378
Habitat: From 10,000 to fewer than 20,000 inhabitants;Slowness in access and use speed;45,1
Habitat: From 10,000 to fewer than 20,000 inhabitants;Incompatibility between diferent devices and file formats;31,4
Habitat: From 10,000 to fewer than 20,000 inhabitants;Technical problems with the server (e.g unavailability of service);35,3
Habitat: From 10,000 to fewer than 20,000 inhabitants;Disclosure of data to third parties for security problems;8,7
Habitat: From 10,000 to fewer than 20,000 inhabitants;Unathorised use of personal information by the service provider;4,7
Habitat: From 10,000 to fewer than 20,000 inhabitants;Ambiguous or hard to understand terms and conditions from the service provider;20,8
Habitat: From 10,000 to fewer than 20,000 inhabitants;Difficulties to move files from a service provider to another;11
Habitat: From 10,000 to fewer than 20,000 inhabitants;Have not experienced problems;36,6
Habitat: Less than 10,000 inhabitants;Total number of persons who have used file-storing spaces online in the last three months;1.468.428
Habitat: Less than 10,000 inhabitants;Slowness in access and use speed;49,9
Habitat: Less than 10,000 inhabitants;Incompatibility between diferent devices and file formats;24,3
Habitat: Less than 10,000 inhabitants;Technical problems with the server (e.g unavailability of service);29,6
Habitat: Less than 10,000 inhabitants;Disclosure of data to third parties for security problems;6,1
Habitat: Less than 10,000 inhabitants;Unathorised use of personal information by the service provider;5,5
Habitat: Less than 10,000 inhabitants;Ambiguous or hard to understand terms and conditions from the service provider;18,4
Habitat: Less than 10,000 inhabitants;Difficulties to move files from a service provider to another;11,2
Habitat: Less than 10,000 inhabitants;Have not experienced problems;40
Size of the household: Households with 1 member;Total number of persons who have used file-storing spaces online in the last three months;481.041
Size of the household: Households with 1 member;Slowness in access and use speed;42,7
Size of the household: Households with 1 member;Incompatibility between diferent devices and file formats;28,4
Size of the household: Households with 1 member;Technical problems with the server (e.g unavailability of service);32,3
Size of the household: Households with 1 member;Disclosure of data to third parties for security problems;3,8
Size of the household: Households with 1 member;Unathorised use of personal information by the service provider;4,7
Size of the household: Households with 1 member;Ambiguous or hard to understand terms and conditions from the service provider;21,5
Size of the household: Households with 1 member;Difficulties to move files from a service provider to another;11,1
Size of the household: Households with 1 member;Have not experienced problems;39,5
Size of the household: Households with 2 members;Total number of persons who have used file-storing spaces online in the last three months;1.692.673
Size of the household: Households with 2 members;Slowness in access and use speed;42,9
Size of the household: Households with 2 members;Incompatibility between diferent devices and file formats;23,5
Size of the household: Households with 2 members;Technical problems with the server (e.g unavailability of service);26,7
Size of the household: Households with 2 members;Disclosure of data to third parties for security problems;4
Size of the household: Households with 2 members;Unathorised use of personal information by the service provider;2,7
Size of the household: Households with 2 members;Ambiguous or hard to understand terms and conditions from the service provider;19,9
Size of the household: Households with 2 members;Difficulties to move files from a service provider to another;10,7
Size of the household: Households with 2 members;Have not experienced problems;42,3
Size of the household: Households with 3 members;Total number of persons who have used file-storing spaces online in the last three months;2.602.024
Size of the household: Households with 3 members;Slowness in access and use speed;43,6
Size of the household: Households with 3 members;Incompatibility between diferent devices and file formats;24,9
Size of the household: Households with 3 members;Technical problems with the server (e.g unavailability of service);29,2
Size of the household: Households with 3 members;Disclosure of data to third parties for security problems;5,4
Size of the household: Households with 3 members;Unathorised use of personal information by the service provider;5,6
Size of the household: Households with 3 members;Ambiguous or hard to understand terms and conditions from the service provider;18,4
Size of the household: Households with 3 members;Difficulties to move files from a service provider to another;10
Size of the household: Households with 3 members;Have not experienced problems;41,8
Size of the household: Households with 4 members;Total number of persons who have used file-storing spaces online in the last three months;2.744.361
Size of the household: Households with 4 members;Slowness in access and use speed;45,1
Size of the household: Households with 4 members;Incompatibility between diferent devices and file formats;28,8
Size of the household: Households with 4 members;Technical problems with the server (e.g unavailability of service);28,9
Size of the household: Households with 4 members;Disclosure of data to third parties for security problems;5,4
Size of the household: Households with 4 members;Unathorised use of personal information by the service provider;5,1
Size of the household: Households with 4 members;Ambiguous or hard to understand terms and conditions from the service provider;18,4
Size of the household: Households with 4 members;Difficulties to move files from a service provider to another;9,5
Size of the household: Households with 4 members;Have not experienced problems;38,4
Size of the household: Households with 5 or more members;Total number of persons who have used file-storing spaces online in the last three months;974.053
Size of the household: Households with 5 or more members;Slowness in access and use speed;46,8
Size of the household: Households with 5 or more members;Incompatibility between diferent devices and file formats;25,1
Size of the household: Households with 5 or more members;Technical problems with the server (e.g unavailability of service);28,8
Size of the household: Households with 5 or more members;Disclosure of data to third parties for security problems;5,9
Size of the household: Households with 5 or more members;Unathorised use of personal information by the service provider;4,6
Size of the household: Households with 5 or more members;Ambiguous or hard to understand terms and conditions from the service provider;15,5
Size of the household: Households with 5 or more members;Difficulties to move files from a service provider to another;16,4
Size of the household: Households with 5 or more members;Have not experienced problems;39
Nationality: Spanish;Total number of persons who have used file-storing spaces online in the last three months;7.727.578
Nationality: Spanish;Slowness in access and use speed;44
Nationality: Spanish;Incompatibility between diferent devices and file formats;26,1
Nationality: Spanish;Technical problems with the server (e.g unavailability of service);28,7
Nationality: Spanish;Disclosure of data to third parties for security problems;4,8
Nationality: Spanish;Unathorised use of personal information by the service provider;4,6
Nationality: Spanish;Ambiguous or hard to understand terms and conditions from the service provider;18,9
Nationality: Spanish;Difficulties to move files from a service provider to another;10,6
Nationality: Spanish;Have not experienced problems;40,4
Nationality: Foreign;Total number of persons who have used file-storing spaces online in the last three months;766.574
Nationality: Foreign;Slowness in access and use speed;47,1
Nationality: Foreign;Incompatibility between diferent devices and file formats;26,4
Nationality: Foreign;Technical problems with the server (e.g unavailability of service);28,8
Nationality: Foreign;Disclosure of data to third parties for security problems;7,6
Nationality: Foreign;Unathorised use of personal information by the service provider;6,2
Nationality: Foreign;Ambiguous or hard to understand terms and conditions from the service provider;14,6
Nationality: Foreign;Difficulties to move files from a service provider to another;12,5
Nationality: Foreign;Have not experienced problems;39,5