Demographic characteristics;Type of action;Total Total Persons;Total Persons who have used a computer in the last 12 months;26.644.542 Total Persons;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,4 Total Persons;Obtain information from Public Administrations webpages;60 Total Persons;Download official forms;44,1 Total Persons;Send filled forms;37,1 Sex: Male;Total Persons who have used a computer in the last 12 months;13.530.726 Sex: Male;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;64,6 Sex: Male;Obtain information from Public Administrations webpages;61,5 Sex: Male;Download official forms;45,1 Sex: Male;Send filled forms;38,1 Sex: Female;Total Persons who have used a computer in the last 12 months;13.113.816 Sex: Female;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62 Sex: Female;Obtain information from Public Administrations webpages;58,6 Sex: Female;Download official forms;43,1 Sex: Female;Send filled forms;36 Age: 16 to 24 years old;Total Persons who have used a computer in the last 12 months;3.990.208 Age: 16 to 24 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,2 Age: 16 to 24 years old;Obtain information from Public Administrations webpages;56 Age: 16 to 24 years old;Download official forms;40,6 Age: 16 to 24 years old;Send filled forms;31,8 Age: 25 to 34 years old;Total Persons who have used a computer in the last 12 months;5.768.604 Age: 25 to 34 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67 Age: 25 to 34 years old;Obtain information from Public Administrations webpages;62,9 Age: 25 to 34 years old;Download official forms;47,8 Age: 25 to 34 years old;Send filled forms;40,7 Age: 35 to 44 years old;Total Persons who have used a computer in the last 12 months;7.148.289 Age: 35 to 44 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68,2 Age: 35 to 44 years old;Obtain information from Public Administrations webpages;65,5 Age: 35 to 44 years old;Download official forms;47,7 Age: 35 to 44 years old;Send filled forms;40,6 Age: 45 to 54 years old;Total Persons who have used a computer in the last 12 months;5.609.418 Age: 45 to 54 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,5 Age: 45 to 54 years old;Obtain information from Public Administrations webpages;60,7 Age: 45 to 54 years old;Download official forms;44,6 Age: 45 to 54 years old;Send filled forms;38 Age: 55 to 64 years old;Total Persons who have used a computer in the last 12 months;3.022.787 Age: 55 to 64 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;57,6 Age: 55 to 64 years old;Obtain information from Public Administrations webpages;54,9 Age: 55 to 64 years old;Download official forms;39,4 Age: 55 to 64 years old;Send filled forms;33 Age: 65 to 74 years old;Total Persons who have used a computer in the last 12 months;1.105.237 Age: 65 to 74 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;39,7 Age: 65 to 74 years old;Obtain information from Public Administrations webpages;35,9 Age: 65 to 74 years old;Download official forms;25,1 Age: 65 to 74 years old;Send filled forms;20,3 Habitat: 100,000 inhabitants and over and provincial capitals;Total Persons who have used a computer in the last 12 months;11.225.814 Habitat: 100,000 inhabitants and over and provincial capitals;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68 Habitat: 100,000 inhabitants and over and provincial capitals;Obtain information from Public Administrations webpages;64,9 Habitat: 100,000 inhabitants and over and provincial capitals;Download official forms;50,3 Habitat: 100,000 inhabitants and over and provincial capitals;Send filled forms;41,2 Habitat: From 50,000 to fewer than 100,000 inhabitants;Total Persons who have used a computer in the last 12 months;2.865.642 Habitat: From 50,000 to fewer than 100,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,2 Habitat: From 50,000 to fewer than 100,000 inhabitants;Obtain information from Public Administrations webpages;56,3 Habitat: From 50,000 to fewer than 100,000 inhabitants;Download official forms;40,8 Habitat: From 50,000 to fewer than 100,000 inhabitants;Send filled forms;33,4 Habitat: From 20,000 to fewer than 50,000 inhabitants;Total Persons who have used a computer in the last 12 months;4.174.696 Habitat: From 20,000 to fewer than 50,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,1 Habitat: From 20,000 to fewer than 50,000 inhabitants;Obtain information from Public Administrations webpages;55,8 Habitat: From 20,000 to fewer than 50,000 inhabitants;Download official forms;38,5 Habitat: From 20,000 to fewer than 50,000 inhabitants;Send filled forms;32,4 Habitat: From 10,000 to fewer than 20,000 inhabitants;Total Persons who have used a computer in the last 12 months;3.102.762 Habitat: From 10,000 to fewer than 20,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62,3 Habitat: From 10,000 to fewer than 20,000 inhabitants;Obtain information from Public Administrations webpages;58,5 Habitat: From 10,000 to fewer than 20,000 inhabitants;Download official forms;40,9 Habitat: From 10,000 to fewer than 20,000 inhabitants;Send filled forms;37,3 Habitat: Less than 10,000 inhabitants;Total Persons who have used a computer in the last 12 months;5.275.629 Habitat: Less than 10,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,8 Habitat: Less than 10,000 inhabitants;Obtain information from Public Administrations webpages;56,2 Habitat: Less than 10,000 inhabitants;Download official forms;39 Habitat: Less than 10,000 inhabitants;Send filled forms;33,7 Size of the household: Households with 1 member;Total Persons who have used a computer in the last 12 months;1.515.100 Size of the household: Households with 1 member;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,3 Size of the household: Households with 1 member;Obtain information from Public Administrations webpages;61,6 Size of the household: Households with 1 member;Download official forms;48,9 Size of the household: Households with 1 member;Send filled forms;40 Size of the household: Households with 2 members;Total Persons who have used a computer in the last 12 months;5.809.195 Size of the household: Households with 2 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,5 Size of the household: Households with 2 members;Obtain information from Public Administrations webpages;57,8 Size of the household: Households with 2 members;Download official forms;42,9 Size of the household: Households with 2 members;Send filled forms;35,8 Size of the household: Households with 3 members;Total Persons who have used a computer in the last 12 months;7.752.717 Size of the household: Households with 3 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,2 Size of the household: Households with 3 members;Obtain information from Public Administrations webpages;59,5 Size of the household: Households with 3 members;Download official forms;43,6 Size of the household: Households with 3 members;Send filled forms;36,7 Size of the household: Households with 4 members;Total Persons who have used a computer in the last 12 months;8.449.587 Size of the household: Households with 4 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,3 Size of the household: Households with 4 members;Obtain information from Public Administrations webpages;62,2 Size of the household: Households with 4 members;Download official forms;45,5 Size of the household: Households with 4 members;Send filled forms;38,8 Size of the household: Households with 5 or more members;Total Persons who have used a computer in the last 12 months;3.117.943 Size of the household: Households with 5 or more members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62,6 Size of the household: Households with 5 or more members;Obtain information from Public Administrations webpages;59,2 Size of the household: Households with 5 or more members;Download official forms;41,5 Size of the household: Households with 5 or more members;Send filled forms;34,2 Nationality: Spanish;Total Persons who have used a computer in the last 12 months;23.574.772 Nationality: Spanish;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,4 Nationality: Spanish;Obtain information from Public Administrations webpages;62 Nationality: Spanish;Download official forms;45,7 Nationality: Spanish;Send filled forms;38,8 Nationality: Foreign;Total Persons who have used a computer in the last 12 months;3.069.770 Nationality: Foreign;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;47,7 Nationality: Foreign;Obtain information from Public Administrations webpages;44,8 Nationality: Foreign;Download official forms;32 Nationality: Foreign;Send filled forms;23,3