Indicator;Period;Total
Publications made late, according to the schedule;2023;0.0
Publications made late, according to the schedule;2022;0.0
Publications made late, according to the schedule;2021;0.0
Publications made late, according to the schedule;2020;0.0
Publications made late, according to the schedule;2019;0.0
Publications made late, according to the schedule;2018;0.0
Publications made late, according to the schedule;2017;0.0
Publications made late, according to the schedule;2016;0.0
Publications made late, according to the schedule;2015;0.0
Publications made late, according to the schedule;2014;0.0
Publications made late, according to the schedule;2013;0.0
Publications made late, according to the schedule;2012;0.0
Publications made late, according to the schedule;2011;0.0
Publications made late, according to the schedule;2010;0.0
Inquiries answered by email in less than 24 hours;2023;95.7
Inquiries answered by email in less than 24 hours;2022;95.7
Inquiries answered by email in less than 24 hours;2021;94.3
Inquiries answered by email in less than 24 hours;2020;95.4
Inquiries answered by email in less than 24 hours;2019;94.5
Inquiries answered by email in less than 24 hours;2018;93.1
Inquiries answered by email in less than 24 hours;2017;94.7
Inquiries answered by email in less than 24 hours;2016;95.3
Inquiries answered by email in less than 24 hours;2015;93.2
Inquiries answered by email in less than 24 hours;2014;94.0
Inquiries answered by email in less than 24 hours;2013;94.6
Inquiries answered by email in less than 24 hours;2012;90.2
Inquiries answered by email in less than 24 hours;2011;94.0
Inquiries answered by email in less than 24 hours;2010;94.0
Inqueries answered by email in more than 24 hours and in less than 3 days;2023;3.5
Inqueries answered by email in more than 24 hours and in less than 3 days;2022;3.8
Inqueries answered by email in more than 24 hours and in less than 3 days;2021;5.1
Inqueries answered by email in more than 24 hours and in less than 3 days;2020;3.7
Inqueries answered by email in more than 24 hours and in less than 3 days;2019;5.2
Inqueries answered by email in more than 24 hours and in less than 3 days;2018;6.5
Inqueries answered by email in more than 24 hours and in less than 3 days;2017;5.0
Inqueries answered by email in more than 24 hours and in less than 3 days;2016;4.4
Inqueries answered by email in more than 24 hours and in less than 3 days;2015;6.5
Inqueries answered by email in more than 24 hours and in less than 3 days;2014;5.2
Inqueries answered by email in more than 24 hours and in less than 3 days;2013;5.5
Inqueries answered by email in more than 24 hours and in less than 3 days;2012;5.8
Inqueries answered by email in more than 24 hours and in less than 3 days;2011;6.0
Inqueries answered by email in more than 24 hours and in less than 3 days;2010;6.0
Inquiries answered by email in less than 3 days;2023;0.8
Inquiries answered by email in less than 3 days;2022;0.5
Inquiries answered by email in less than 3 days;2021;0.6
Inquiries answered by email in less than 3 days;2020;0.3
Inquiries answered by email in less than 3 days;2019;0.3
Inquiries answered by email in less than 3 days;2018;0.4
Inquiries answered by email in less than 3 days;2017;0.3
Inquiries answered by email in less than 3 days;2016;0.3
Inquiries answered by email in less than 3 days;2015;0.3
Inquiries answered by email in less than 3 days;2014;0.8
Inquiries answered by email in less than 3 days;2013;0.7
Inquiries answered by email in less than 3 days;2012;4.0
Inquiries answered by email in less than 3 days;2011;0.0
Inquiries answered by email in less than 3 days;2010;0.0
Requests attended to in less than 10 business days;2023;74.9
Requests attended to in less than 10 business days;2022;73.2
Requests attended to in less than 10 business days;2021;79.4
Requests attended to in less than 10 business days;2020;78.8
Requests attended to in less than 10 business days;2019;73.5
Requests attended to in less than 10 business days;2018;75.6
Requests attended to in less than 10 business days;2017;75.3
Requests attended to in less than 10 business days;2016;73.0
Requests attended to in less than 10 business days;2015;83.3
Requests attended to in less than 10 business days;2014;88.3
Requests attended to in less than 10 business days;2013;87.4
Requests attended to in less than 10 business days;2012;91.3
Requests attended to in less than 10 business days;2011;89.5
Requests attended to in less than 10 business days;2010;89.6
Certificates issued in less than 24 hours, instantly;2023;99.0
Certificates issued in less than 24 hours, instantly;2022;99.1
Certificates issued in less than 24 hours, instantly;2021;99.4
Certificates issued in less than 24 hours, instantly;2020;99.3
Certificates issued in less than 24 hours, instantly;2019;99.2
Certificates issued in less than 24 hours, instantly;2018;97.3
Certificates issued in less than 24 hours, instantly;2017;97.0
Certificates issued in less than 24 hours, instantly;2016;99.1
Certificates issued in less than 24 hours, instantly;2015;98.8
Certificates issued in less than 24 hours, instantly;2014;99.0
Certificates issued in less than 24 hours, instantly;2013;98.9
Certificates issued in less than 24 hours, instantly;2012;98.2
Certificates issued in less than 24 hours, instantly;2011;98.6
Certificates issued in less than 24 hours, instantly;2010;99.8
RSS Announcements/Tweets published less than ten minutes following the official publication;2023;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2022;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2021;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2020;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2019;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2018;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2017;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2016;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2015;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2014;100.0
RSS Announcements/Tweets published less than ten minutes following the official publication;2013;.
RSS Announcements/Tweets published less than ten minutes following the official publication;2012;.
RSS Announcements/Tweets published less than ten minutes following the official publication;2011;.
RSS Announcements/Tweets published less than ten minutes following the official publication;2010;.
Interlibrary loans made in less than 48 hours;2023;80.0
Interlibrary loans made in less than 48 hours;2022;90.0
Interlibrary loans made in less than 48 hours;2021;75.0
Interlibrary loans made in less than 48 hours;2020;45.0
Interlibrary loans made in less than 48 hours;2019;47.0
Interlibrary loans made in less than 48 hours;2018;45.0
Interlibrary loans made in less than 48 hours;2017;40.0
Interlibrary loans made in less than 48 hours;2016;35.0
Interlibrary loans made in less than 48 hours;2015;30.0
Interlibrary loans made in less than 48 hours;2014;30.0
Interlibrary loans made in less than 48 hours;2013;30.0
Interlibrary loans made in less than 48 hours;2012;32.0
Interlibrary loans made in less than 48 hours;2011;30.0
Interlibrary loans made in less than 48 hours;2010;35.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2023;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2022;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2021;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2020;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2019;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2018;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2017;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2016;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2015;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2014;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2013;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2012;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2011;100.0
Claims from the Electoral Census resolved within the agreed upon deadlines;2010;100.0
Complaints and suggestions answered within the term agreed upon;2023;98.7
Complaints and suggestions answered within the term agreed upon;2022;97.5
Complaints and suggestions answered within the term agreed upon;2021;97.2
Complaints and suggestions answered within the term agreed upon;2020;96.3
Complaints and suggestions answered within the term agreed upon;2019;95.8
Complaints and suggestions answered within the term agreed upon;2018;96.0
Complaints and suggestions answered within the term agreed upon;2017;89.5
Complaints and suggestions answered within the term agreed upon;2016;91.8
Complaints and suggestions answered within the term agreed upon;2015;84.2
Complaints and suggestions answered within the term agreed upon;2014;94.5
Complaints and suggestions answered within the term agreed upon;2013;100.0
Complaints and suggestions answered within the term agreed upon;2012;100.0
Complaints and suggestions answered within the term agreed upon;2011;100.0
Complaints and suggestions answered within the term agreed upon;2010;100.0