Action protocols;Protocol availability;Total There are standardised care protocols for the care of the main care needs;Total;100.00 There are standardised care protocols for the care of the main care needs;The protocol is available;90.34 There are standardised care protocols for the care of the main care needs;The protocol is not available;9.66 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;Total;100.00 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;The protocol is available;94.53 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;The protocol is not available;5.47 There is a protocol of care in the event of falls;Total;100.00 There is a protocol of care in the event of falls;The protocol is available;74.75 There is a protocol of care in the event of falls;The protocol is not available;25.25 There is a protocol of care for diaper use;Total;100.00 There is a protocol of care for diaper use;The protocol is available;36.45 There is a protocol of care for diaper use;The protocol is not available;63.55 There is a protocol of care for type of diet control;Total;100.00 There is a protocol of care for type of diet control;The protocol is available;69.43 There is a protocol of care for type of diet control;The protocol is not available;30.57 There is a protocol of care for users who require restraints;Total;100.00 There is a protocol of care for users who require restraints;The protocol is available;54.52 There is a protocol of care for users who require restraints;The protocol is not available;45.48 It has records for tracking all assistance and care activities;Total;100.00 It has records for tracking all assistance and care activities;The protocol is available;87.03 It has records for tracking all assistance and care activities;The protocol is not available;12.97