Reference population;Socio-economic characteristics;Problems with purchases;Total
Total Persons;Total Persons;Total;37,132,240
Total Persons;Total Persons;Some problem;30.3
Total Persons;Total Persons;Technical failures on the website during ordering or payment, or it was difficult to use;11.4
Total Persons;Total Persons;Difficulty finding information about warranties or other legal rights;9.6
Total Persons;Total Persons;Delays in delivery;18.0
Total Persons;Total Persons;Final costs higher than those indicated;4.9
Total Persons;Total Persons;Products or services ordered with defects or different from those ordered;10.3
Total Persons;Total Persons;Fraud-related issues;4.2
Total Persons;Total Persons;Difficult claims or compensation or without satisfactory response after the claim;6.1
Total Persons;Total Persons;Foreign sellers who do not fulfill orders in Spain;3.7
Total Persons;Total Persons;Problems related to security or health caused by products previously purchased on the Internet;0.8
Total Persons;Total Persons;Other problems;3.3
Total Persons;Studies completed: Less than primary;Total;515,477
Total Persons;Studies completed: Less than primary;Some problem;4.7
Total Persons;Studies completed: Less than primary;Technical failures on the website during ordering or payment, or it was difficult to use;1.8
Total Persons;Studies completed: Less than primary;Difficulty finding information about warranties or other legal rights;1.3
Total Persons;Studies completed: Less than primary;Delays in delivery;1.7
Total Persons;Studies completed: Less than primary;Final costs higher than those indicated;1.9
Total Persons;Studies completed: Less than primary;Products or services ordered with defects or different from those ordered;3.2
Total Persons;Studies completed: Less than primary;Fraud-related issues;1.4
Total Persons;Studies completed: Less than primary;Difficult claims or compensation or without satisfactory response after the claim;0.7
Total Persons;Studies completed: Less than primary;Foreign sellers who do not fulfill orders in Spain;..
Total Persons;Studies completed: Less than primary;Problems related to security or health caused by products previously purchased on the Internet;0.4
Total Persons;Studies completed: Less than primary;Other problems;..
Total Persons;Studies completed: Primary Education;Total;2,615,465
Total Persons;Studies completed: Primary Education;Some problem;10.6
Total Persons;Studies completed: Primary Education;Technical failures on the website during ordering or payment, or it was difficult to use;2.9
Total Persons;Studies completed: Primary Education;Difficulty finding information about warranties or other legal rights;3.4
Total Persons;Studies completed: Primary Education;Delays in delivery;4.0
Total Persons;Studies completed: Primary Education;Final costs higher than those indicated;2.4
Total Persons;Studies completed: Primary Education;Products or services ordered with defects or different from those ordered;3.6
Total Persons;Studies completed: Primary Education;Fraud-related issues;1.5
Total Persons;Studies completed: Primary Education;Difficult claims or compensation or without satisfactory response after the claim;2.9
Total Persons;Studies completed: Primary Education;Foreign sellers who do not fulfill orders in Spain;1.0
Total Persons;Studies completed: Primary Education;Problems related to security or health caused by products previously purchased on the Internet;0.6
Total Persons;Studies completed: Primary Education;Other problems;1.0
Total Persons;Studies completed: First stage Secondary Education;Total;8,282,417
Total Persons;Studies completed: First stage Secondary Education;Some problem;17.3
Total Persons;Studies completed: First stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;5.3
Total Persons;Studies completed: First stage Secondary Education;Difficulty finding information about warranties or other legal rights;4.8
Total Persons;Studies completed: First stage Secondary Education;Delays in delivery;11.3
Total Persons;Studies completed: First stage Secondary Education;Final costs higher than those indicated;3.0
Total Persons;Studies completed: First stage Secondary Education;Products or services ordered with defects or different from those ordered;5.8
Total Persons;Studies completed: First stage Secondary Education;Fraud-related issues;2.5
Total Persons;Studies completed: First stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;3.2
Total Persons;Studies completed: First stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;2.2
Total Persons;Studies completed: First stage Secondary Education;Problems related to security or health caused by products previously purchased on the Internet;0.5
Total Persons;Studies completed: First stage Secondary Education;Other problems;1.8
Total Persons;Studies completed: Second stage Secondary Education;Total;8,930,003
Total Persons;Studies completed: Second stage Secondary Education;Some problem;30.5
Total Persons;Studies completed: Second stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;11.2
Total Persons;Studies completed: Second stage Secondary Education;Difficulty finding information about warranties or other legal rights;9.4
Total Persons;Studies completed: Second stage Secondary Education;Delays in delivery;18.6
Total Persons;Studies completed: Second stage Secondary Education;Final costs higher than those indicated;4.9
Total Persons;Studies completed: Second stage Secondary Education;Products or services ordered with defects or different from those ordered;10.4
Total Persons;Studies completed: Second stage Secondary Education;Fraud-related issues;5.3
Total Persons;Studies completed: Second stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;6.1
Total Persons;Studies completed: Second stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;4.1
Total Persons;Studies completed: Second stage Secondary Education;Problems related to security or health caused by products previously purchased on the Internet;1.1
Total Persons;Studies completed: Second stage Secondary Education;Other problems;3.3
Total Persons;Studies completed: Advanced Vocational Education;Total;5,206,539
Total Persons;Studies completed: Advanced Vocational Education;Some problem;35.9
Total Persons;Studies completed: Advanced Vocational Education;Technical failures on the website during ordering or payment, or it was difficult to use;13.2
Total Persons;Studies completed: Advanced Vocational Education;Difficulty finding information about warranties or other legal rights;10.9
Total Persons;Studies completed: Advanced Vocational Education;Delays in delivery;21.8
Total Persons;Studies completed: Advanced Vocational Education;Final costs higher than those indicated;5.2
Total Persons;Studies completed: Advanced Vocational Education;Products or services ordered with defects or different from those ordered;14.0
Total Persons;Studies completed: Advanced Vocational Education;Fraud-related issues;4.5
Total Persons;Studies completed: Advanced Vocational Education;Difficult claims or compensation or without satisfactory response after the claim;8.4
Total Persons;Studies completed: Advanced Vocational Education;Foreign sellers who do not fulfill orders in Spain;5.0
Total Persons;Studies completed: Advanced Vocational Education;Problems related to security or health caused by products previously purchased on the Internet;0.7
Total Persons;Studies completed: Advanced Vocational Education;Other problems;3.5
Total Persons;Studies completed: University studies and similar;Total;4,473,853
Total Persons;Studies completed: University studies and similar;Some problem;42.2
Total Persons;Studies completed: University studies and similar;Technical failures on the website during ordering or payment, or it was difficult to use;16.3
Total Persons;Studies completed: University studies and similar;Difficulty finding information about warranties or other legal rights;14.9
Total Persons;Studies completed: University studies and similar;Delays in delivery;24.8
Total Persons;Studies completed: University studies and similar;Final costs higher than those indicated;7.6
Total Persons;Studies completed: University studies and similar;Products or services ordered with defects or different from those ordered;13.5
Total Persons;Studies completed: University studies and similar;Fraud-related issues;5.4
Total Persons;Studies completed: University studies and similar;Difficult claims or compensation or without satisfactory response after the claim;8.9
Total Persons;Studies completed: University studies and similar;Foreign sellers who do not fulfill orders in Spain;5.0
Total Persons;Studies completed: University studies and similar;Problems related to security or health caused by products previously purchased on the Internet;1.4
Total Persons;Studies completed: University studies and similar;Other problems;5.5
Total Persons;Studies completed: University studies, Master's and similar;Total;6,306,029
Total Persons;Studies completed: University studies, Master's and similar;Some problem;43.2
Total Persons;Studies completed: University studies, Master's and similar;Technical failures on the website during ordering or payment, or it was difficult to use;18.8
Total Persons;Studies completed: University studies, Master's and similar;Difficulty finding information about warranties or other legal rights;14.2
Total Persons;Studies completed: University studies, Master's and similar;Delays in delivery;24.8
Total Persons;Studies completed: University studies, Master's and similar;Final costs higher than those indicated;6.3
Total Persons;Studies completed: University studies, Master's and similar;Products or services ordered with defects or different from those ordered;13.7
Total Persons;Studies completed: University studies, Master's and similar;Fraud-related issues;5.1
Total Persons;Studies completed: University studies, Master's and similar;Difficult claims or compensation or without satisfactory response after the claim;7.8
Total Persons;Studies completed: University studies, Master's and similar;Foreign sellers who do not fulfill orders in Spain;4.5
Total Persons;Studies completed: University studies, Master's and similar;Problems related to security or health caused by products previously purchased on the Internet;0.9
Total Persons;Studies completed: University studies, Master's and similar;Other problems;4.3
Total Persons;Studies completed: University doctorate;Total;560,149
Total Persons;Studies completed: University doctorate;Some problem;42.4
Total Persons;Studies completed: University doctorate;Technical failures on the website during ordering or payment, or it was difficult to use;15.5
Total Persons;Studies completed: University doctorate;Difficulty finding information about warranties or other legal rights;13.5
Total Persons;Studies completed: University doctorate;Delays in delivery;21.8
Total Persons;Studies completed: University doctorate;Final costs higher than those indicated;5.5
Total Persons;Studies completed: University doctorate;Products or services ordered with defects or different from those ordered;11.8
Total Persons;Studies completed: University doctorate;Fraud-related issues;4.8
Total Persons;Studies completed: University doctorate;Difficult claims or compensation or without satisfactory response after the claim;6.5
Total Persons;Studies completed: University doctorate;Foreign sellers who do not fulfill orders in Spain;7.1
Total Persons;Studies completed: University doctorate;Problems related to security or health caused by products previously purchased on the Internet;1.0
Total Persons;Studies completed: University doctorate;Other problems;4.3
Total Persons;Studies completed: Others;Total;242,309
Total Persons;Studies completed: Others;Some problem;27.6
Total Persons;Studies completed: Others;Technical failures on the website during ordering or payment, or it was difficult to use;15.4
Total Persons;Studies completed: Others;Difficulty finding information about warranties or other legal rights;14.2
Total Persons;Studies completed: Others;Delays in delivery;21.6
Total Persons;Studies completed: Others;Final costs higher than those indicated;4.7
Total Persons;Studies completed: Others;Products or services ordered with defects or different from those ordered;12.9
Total Persons;Studies completed: Others;Fraud-related issues;1.3
Total Persons;Studies completed: Others;Difficult claims or compensation or without satisfactory response after the claim;5.4
Total Persons;Studies completed: Others;Foreign sellers who do not fulfill orders in Spain;3.6
Total Persons;Studies completed: Others;Problems related to security or health caused by products previously purchased on the Internet;..
Total Persons;Studies completed: Others;Other problems;4.4
Total Persons;Employment situation: Employed economically active persons;Total;21,341,779
Total Persons;Employment situation: Employed economically active persons;Some problem;36.5
Total Persons;Employment situation: Employed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;14.3
Total Persons;Employment situation: Employed economically active persons;Difficulty finding information about warranties or other legal rights;11.5
Total Persons;Employment situation: Employed economically active persons;Delays in delivery;21.7
Total Persons;Employment situation: Employed economically active persons;Final costs higher than those indicated;5.4
Total Persons;Employment situation: Employed economically active persons;Products or services ordered with defects or different from those ordered;12.7
Total Persons;Employment situation: Employed economically active persons;Fraud-related issues;5.2
Total Persons;Employment situation: Employed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;7.8
Total Persons;Employment situation: Employed economically active persons;Foreign sellers who do not fulfill orders in Spain;4.3
Total Persons;Employment situation: Employed economically active persons;Problems related to security or health caused by products previously purchased on the Internet;1.1
Total Persons;Employment situation: Employed economically active persons;Other problems;3.9
Total Persons;Employment situation: Unemployed economically active persons;Total;3,247,013
Total Persons;Employment situation: Unemployed economically active persons;Some problem;23.9
Total Persons;Employment situation: Unemployed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;9.3
Total Persons;Employment situation: Unemployed economically active persons;Difficulty finding information about warranties or other legal rights;8.0
Total Persons;Employment situation: Unemployed economically active persons;Delays in delivery;13.9
Total Persons;Employment situation: Unemployed economically active persons;Final costs higher than those indicated;4.9
Total Persons;Employment situation: Unemployed economically active persons;Products or services ordered with defects or different from those ordered;9.2
Total Persons;Employment situation: Unemployed economically active persons;Fraud-related issues;3.7
Total Persons;Employment situation: Unemployed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;6.2
Total Persons;Employment situation: Unemployed economically active persons;Foreign sellers who do not fulfill orders in Spain;3.4
Total Persons;Employment situation: Unemployed economically active persons;Problems related to security or health caused by products previously purchased on the Internet;0.1
Total Persons;Employment situation: Unemployed economically active persons;Other problems;3.3
Total Persons;Employment situation: Inactive population: Students;Total;3,651,508
Total Persons;Employment situation: Inactive population: Students;Some problem;32.8
Total Persons;Employment situation: Inactive population: Students;Technical failures on the website during ordering or payment, or it was difficult to use;10.5
Total Persons;Employment situation: Inactive population: Students;Difficulty finding information about warranties or other legal rights;10.5
Total Persons;Employment situation: Inactive population: Students;Delays in delivery;21.1
Total Persons;Employment situation: Inactive population: Students;Final costs higher than those indicated;7.3
Total Persons;Employment situation: Inactive population: Students;Products or services ordered with defects or different from those ordered;9.0
Total Persons;Employment situation: Inactive population: Students;Fraud-related issues;2.8
Total Persons;Employment situation: Inactive population: Students;Difficult claims or compensation or without satisfactory response after the claim;3.7
Total Persons;Employment situation: Inactive population: Students;Foreign sellers who do not fulfill orders in Spain;4.8
Total Persons;Employment situation: Inactive population: Students;Problems related to security or health caused by products previously purchased on the Internet;1.3
Total Persons;Employment situation: Inactive population: Students;Other problems;2.4
Total Persons;Employment situation: Inactive population: Household chores;Total;1,680,326
Total Persons;Employment situation: Inactive population: Household chores;Some problem;19.8
Total Persons;Employment situation: Inactive population: Household chores;Technical failures on the website during ordering or payment, or it was difficult to use;4.2
Total Persons;Employment situation: Inactive population: Household chores;Difficulty finding information about warranties or other legal rights;5.0
Total Persons;Employment situation: Inactive population: Household chores;Delays in delivery;12.3
Total Persons;Employment situation: Inactive population: Household chores;Final costs higher than those indicated;4.3
Total Persons;Employment situation: Inactive population: Household chores;Products or services ordered with defects or different from those ordered;6.3
Total Persons;Employment situation: Inactive population: Household chores;Fraud-related issues;2.8
Total Persons;Employment situation: Inactive population: Household chores;Difficult claims or compensation or without satisfactory response after the claim;1.8
Total Persons;Employment situation: Inactive population: Household chores;Foreign sellers who do not fulfill orders in Spain;1.2
Total Persons;Employment situation: Inactive population: Household chores;Problems related to security or health caused by products previously purchased on the Internet;0.1
Total Persons;Employment situation: Inactive population: Household chores;Other problems;1.0
Total Persons;Employment situation: Inactive population: Pensioners;Total;5,467,707
Total Persons;Employment situation: Inactive population: Pensioners;Some problem;13.4
Total Persons;Employment situation: Inactive population: Pensioners;Technical failures on the website during ordering or payment, or it was difficult to use;4.6
Total Persons;Employment situation: Inactive population: Pensioners;Difficulty finding information about warranties or other legal rights;4.4
Total Persons;Employment situation: Inactive population: Pensioners;Delays in delivery;6.9
Total Persons;Employment situation: Inactive population: Pensioners;Final costs higher than those indicated;1.3
Total Persons;Employment situation: Inactive population: Pensioners;Products or services ordered with defects or different from those ordered;4.6
Total Persons;Employment situation: Inactive population: Pensioners;Fraud-related issues;1.9
Total Persons;Employment situation: Inactive population: Pensioners;Difficult claims or compensation or without satisfactory response after the claim;2.5
Total Persons;Employment situation: Inactive population: Pensioners;Foreign sellers who do not fulfill orders in Spain;1.6
Total Persons;Employment situation: Inactive population: Pensioners;Problems related to security or health caused by products previously purchased on the Internet;0.2
Total Persons;Employment situation: Inactive population: Pensioners;Other problems;1.4
Total Persons;Employment situation: Other employment situation;Total;1,743,906
Total Persons;Employment situation: Other employment situation;Some problem;24.1
Total Persons;Employment situation: Other employment situation;Technical failures on the website during ordering or payment, or it was difficult to use;10.8
Total Persons;Employment situation: Other employment situation;Difficulty finding information about warranties or other legal rights;8.3
Total Persons;Employment situation: Other employment situation;Delays in delivery;13.9
Total Persons;Employment situation: Other employment situation;Final costs higher than those indicated;4.9
Total Persons;Employment situation: Other employment situation;Products or services ordered with defects or different from those ordered;6.8
Total Persons;Employment situation: Other employment situation;Fraud-related issues;4.1
Total Persons;Employment situation: Other employment situation;Difficult claims or compensation or without satisfactory response after the claim;5.9
Total Persons;Employment situation: Other employment situation;Foreign sellers who do not fulfill orders in Spain;4.3
Total Persons;Employment situation: Other employment situation;Problems related to security or health caused by products previously purchased on the Internet;0.4
Total Persons;Employment situation: Other employment situation;Other problems;4.7
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;15,542,834
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Some problem;37.7
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical failures on the website during ordering or payment, or it was difficult to use;14.8
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty finding information about warranties or other legal rights;12.0
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Delays in delivery;23.0
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Final costs higher than those indicated;5.4
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Products or services ordered with defects or different from those ordered;13.1
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Fraud-related issues;5.1
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficult claims or compensation or without satisfactory response after the claim;8.1
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Foreign sellers who do not fulfill orders in Spain;4.4
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems related to security or health caused by products previously purchased on the Internet;1.0
Total Persons;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;4.0
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Total;2,441,472
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Some problem;34.0
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Technical failures on the website during ordering or payment, or it was difficult to use;12.5
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty finding information about warranties or other legal rights;9.8
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Delays in delivery;18.5
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Final costs higher than those indicated;5.8
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Products or services ordered with defects or different from those ordered;13.0
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Fraud-related issues;5.8
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Difficult claims or compensation or without satisfactory response after the claim;6.6
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Foreign sellers who do not fulfill orders in Spain;3.6
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Problems related to security or health caused by products previously purchased on the Internet;0.9
Total Persons;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;3.5
Total Persons;Professional Situation (in main job): Self-employed with employees;Total;1,326,078
Total Persons;Professional Situation (in main job): Self-employed with employees;Some problem;31.3
Total Persons;Professional Situation (in main job): Self-employed with employees;Technical failures on the website during ordering or payment, or it was difficult to use;17.0
Total Persons;Professional Situation (in main job): Self-employed with employees;Difficulty finding information about warranties or other legal rights;11.5
Total Persons;Professional Situation (in main job): Self-employed with employees;Delays in delivery;18.2
Total Persons;Professional Situation (in main job): Self-employed with employees;Final costs higher than those indicated;4.5
Total Persons;Professional Situation (in main job): Self-employed with employees;Products or services ordered with defects or different from those ordered;9.7
Total Persons;Professional Situation (in main job): Self-employed with employees;Fraud-related issues;4.4
Total Persons;Professional Situation (in main job): Self-employed with employees;Difficult claims or compensation or without satisfactory response after the claim;8.7
Total Persons;Professional Situation (in main job): Self-employed with employees;Foreign sellers who do not fulfill orders in Spain;4.4
Total Persons;Professional Situation (in main job): Self-employed with employees;Problems related to security or health caused by products previously purchased on the Internet;2.3
Total Persons;Professional Situation (in main job): Self-employed with employees;Other problems;3.7
Total Persons;Professional Situation (in main job): Self-employed without employees;Total;1,854,505
Total Persons;Professional Situation (in main job): Self-employed without employees;Some problem;33.1
Total Persons;Professional Situation (in main job): Self-employed without employees;Technical failures on the website during ordering or payment, or it was difficult to use;9.2
Total Persons;Professional Situation (in main job): Self-employed without employees;Difficulty finding information about warranties or other legal rights;7.9
Total Persons;Professional Situation (in main job): Self-employed without employees;Delays in delivery;17.5
Total Persons;Professional Situation (in main job): Self-employed without employees;Final costs higher than those indicated;4.2
Total Persons;Professional Situation (in main job): Self-employed without employees;Products or services ordered with defects or different from those ordered;11.0
Total Persons;Professional Situation (in main job): Self-employed without employees;Fraud-related issues;4.6
Total Persons;Professional Situation (in main job): Self-employed without employees;Difficult claims or compensation or without satisfactory response after the claim;5.0
Total Persons;Professional Situation (in main job): Self-employed without employees;Foreign sellers who do not fulfill orders in Spain;2.7
Total Persons;Professional Situation (in main job): Self-employed without employees;Problems related to security or health caused by products previously purchased on the Internet;1.6
Total Persons;Professional Situation (in main job): Self-employed without employees;Other problems;3.6
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Total;176,890
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Some problem;40.9
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Technical failures on the website during ordering or payment, or it was difficult to use;26.0
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Difficulty finding information about warranties or other legal rights;25.0
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Delays in delivery;22.7
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Final costs higher than those indicated;15.0
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Products or services ordered with defects or different from those ordered;17.5
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Fraud-related issues;12.0
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Difficult claims or compensation or without satisfactory response after the claim;12.4
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Foreign sellers who do not fulfill orders in Spain;16.9
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Problems related to security or health caused by products previously purchased on the Internet;7.7
Total Persons;Professional Situation (in main job): Family help (without stipulated salary);Other problems;7.3
Total Persons;Professional working pattern (in main job): Full-time;Total;17,930,625
Total Persons;Professional working pattern (in main job): Full-time;Some problem;36.5
Total Persons;Professional working pattern (in main job): Full-time;Technical failures on the website during ordering or payment, or it was difficult to use;14.1
Total Persons;Professional working pattern (in main job): Full-time;Difficulty finding information about warranties or other legal rights;12.1
Total Persons;Professional working pattern (in main job): Full-time;Delays in delivery;21.9
Total Persons;Professional working pattern (in main job): Full-time;Final costs higher than those indicated;5.3
Total Persons;Professional working pattern (in main job): Full-time;Products or services ordered with defects or different from those ordered;12.7
Total Persons;Professional working pattern (in main job): Full-time;Fraud-related issues;5.2
Total Persons;Professional working pattern (in main job): Full-time;Difficult claims or compensation or without satisfactory response after the claim;8.1
Total Persons;Professional working pattern (in main job): Full-time;Foreign sellers who do not fulfill orders in Spain;4.1
Total Persons;Professional working pattern (in main job): Full-time;Problems related to security or health caused by products previously purchased on the Internet;1.1
Total Persons;Professional working pattern (in main job): Full-time;Other problems;3.9
Total Persons;Professional working pattern (in main job): Part-time;Total;3,411,155
Total Persons;Professional working pattern (in main job): Part-time;Some problem;36.2
Total Persons;Professional working pattern (in main job): Part-time;Technical failures on the website during ordering or payment, or it was difficult to use;15.2
Total Persons;Professional working pattern (in main job): Part-time;Difficulty finding information about warranties or other legal rights;8.2
Total Persons;Professional working pattern (in main job): Part-time;Delays in delivery;21.1
Total Persons;Professional working pattern (in main job): Part-time;Final costs higher than those indicated;6.0
Total Persons;Professional working pattern (in main job): Part-time;Products or services ordered with defects or different from those ordered;12.6
Total Persons;Professional working pattern (in main job): Part-time;Fraud-related issues;5.0
Total Persons;Professional working pattern (in main job): Part-time;Difficult claims or compensation or without satisfactory response after the claim;5.8
Total Persons;Professional working pattern (in main job): Part-time;Foreign sellers who do not fulfill orders in Spain;5.3
Total Persons;Professional working pattern (in main job): Part-time;Problems related to security or health caused by products previously purchased on the Internet;1.3
Total Persons;Professional working pattern (in main job): Part-time;Other problems;4.2
Total Persons;Main occupation: Manual;Total;6,268,320
Total Persons;Main occupation: Manual;Some problem;25.3
Total Persons;Main occupation: Manual;Technical failures on the website during ordering or payment, or it was difficult to use;7.9
Total Persons;Main occupation: Manual;Difficulty finding information about warranties or other legal rights;7.2
Total Persons;Main occupation: Manual;Delays in delivery;15.6
Total Persons;Main occupation: Manual;Final costs higher than those indicated;3.1
Total Persons;Main occupation: Manual;Products or services ordered with defects or different from those ordered;9.5
Total Persons;Main occupation: Manual;Fraud-related issues;4.3
Total Persons;Main occupation: Manual;Difficult claims or compensation or without satisfactory response after the claim;6.1
Total Persons;Main occupation: Manual;Foreign sellers who do not fulfill orders in Spain;2.9
Total Persons;Main occupation: Manual;Problems related to security or health caused by products previously purchased on the Internet;0.6
Total Persons;Main occupation: Manual;Other problems;2.4
Total Persons;Main occupation: Non-manual;Total;15,073,460
Total Persons;Main occupation: Non-manual;Some problem;41.1
Total Persons;Main occupation: Non-manual;Technical failures on the website during ordering or payment, or it was difficult to use;17.0
Total Persons;Main occupation: Non-manual;Difficulty finding information about warranties or other legal rights;13.3
Total Persons;Main occupation: Non-manual;Delays in delivery;24.3
Total Persons;Main occupation: Non-manual;Final costs higher than those indicated;6.3
Total Persons;Main occupation: Non-manual;Products or services ordered with defects or different from those ordered;14.1
Total Persons;Main occupation: Non-manual;Fraud-related issues;5.5
Total Persons;Main occupation: Non-manual;Difficult claims or compensation or without satisfactory response after the claim;8.5
Total Persons;Main occupation: Non-manual;Foreign sellers who do not fulfill orders in Spain;4.9
Total Persons;Main occupation: Non-manual;Problems related to security or health caused by products previously purchased on the Internet;1.4
Total Persons;Main occupation: Non-manual;Other problems;4.6
Total Persons;Main occupation: Other workers;Total;764,442
Total Persons;Main occupation: Other workers;Some problem;54.5
Total Persons;Main occupation: Other workers;Technical failures on the website during ordering or payment, or it was difficult to use;24.6
Total Persons;Main occupation: Other workers;Difficulty finding information about warranties or other legal rights;17.2
Total Persons;Main occupation: Other workers;Delays in delivery;35.1
Total Persons;Main occupation: Other workers;Final costs higher than those indicated;8.2
Total Persons;Main occupation: Other workers;Products or services ordered with defects or different from those ordered;22.2
Total Persons;Main occupation: Other workers;Fraud-related issues;5.7
Total Persons;Main occupation: Other workers;Difficult claims or compensation or without satisfactory response after the claim;11.6
Total Persons;Main occupation: Other workers;Foreign sellers who do not fulfill orders in Spain;7.0
Total Persons;Main occupation: Other workers;Problems related to security or health caused by products previously purchased on the Internet;0.4
Total Persons;Main occupation: Other workers;Other problems;6.9
Total Persons;Main occupation: ICT workers;Total;20,577,337
Total Persons;Main occupation: ICT workers;Some problem;35.8
Total Persons;Main occupation: ICT workers;Technical failures on the website during ordering or payment, or it was difficult to use;13.9
Total Persons;Main occupation: ICT workers;Difficulty finding information about warranties or other legal rights;11.3
Total Persons;Main occupation: ICT workers;Delays in delivery;21.2
Total Persons;Main occupation: ICT workers;Final costs higher than those indicated;5.3
Total Persons;Main occupation: ICT workers;Products or services ordered with defects or different from those ordered;12.4
Total Persons;Main occupation: ICT workers;Fraud-related issues;5.1
Total Persons;Main occupation: ICT workers;Difficult claims or compensation or without satisfactory response after the claim;7.6
Total Persons;Main occupation: ICT workers;Foreign sellers who do not fulfill orders in Spain;4.2
Total Persons;Main occupation: ICT workers;Problems related to security or health caused by products previously purchased on the Internet;1.2
Total Persons;Main occupation: ICT workers;Other problems;3.8
Total Persons;Net household monthly income: Less than 1,400 euros;Total;6,610,975
Total Persons;Net household monthly income: Less than 1,400 euros;Some problem;26.6
Total Persons;Net household monthly income: Less than 1,400 euros;Technical failures on the website during ordering or payment, or it was difficult to use;9.6
Total Persons;Net household monthly income: Less than 1,400 euros;Difficulty finding information about warranties or other legal rights;7.9
Total Persons;Net household monthly income: Less than 1,400 euros;Delays in delivery;16.1
Total Persons;Net household monthly income: Less than 1,400 euros;Final costs higher than those indicated;3.9
Total Persons;Net household monthly income: Less than 1,400 euros;Products or services ordered with defects or different from those ordered;10.3
Total Persons;Net household monthly income: Less than 1,400 euros;Fraud-related issues;3.1
Total Persons;Net household monthly income: Less than 1,400 euros;Difficult claims or compensation or without satisfactory response after the claim;5.3
Total Persons;Net household monthly income: Less than 1,400 euros;Foreign sellers who do not fulfill orders in Spain;3.8
Total Persons;Net household monthly income: Less than 1,400 euros;Problems related to security or health caused by products previously purchased on the Internet;0.8
Total Persons;Net household monthly income: Less than 1,400 euros;Other problems;2.9
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Total;5,453,580
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Some problem;24.1
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Technical failures on the website during ordering or payment, or it was difficult to use;7.8
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Difficulty finding information about warranties or other legal rights;7.2
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Delays in delivery;13.7
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Final costs higher than those indicated;5.5
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Products or services ordered with defects or different from those ordered;8.6
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Fraud-related issues;5.5
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Difficult claims or compensation or without satisfactory response after the claim;4.5
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Foreign sellers who do not fulfill orders in Spain;3.0
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Problems related to security or health caused by products previously purchased on the Internet;0.6
Total Persons;Net household monthly income: From 1,400 to less than 2,200 euros;Other problems;3.3
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Total;6,636,245
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Some problem;27.3
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Technical failures on the website during ordering or payment, or it was difficult to use;11.2
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Difficulty finding information about warranties or other legal rights;9.0
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Delays in delivery;15.2
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Final costs higher than those indicated;4.8
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Products or services ordered with defects or different from those ordered;9.0
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Fraud-related issues;3.1
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Difficult claims or compensation or without satisfactory response after the claim;5.7
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Foreign sellers who do not fulfill orders in Spain;3.7
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Problems related to security or health caused by products previously purchased on the Internet;1.0
Total Persons;Net household monthly income: From 2,200 to less than 3,100 euros;Other problems;2.2
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Total;8,265,462
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Some problem;30.3
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Technical failures on the website during ordering or payment, or it was difficult to use;11.1
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Difficulty finding information about warranties or other legal rights;9.1
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Delays in delivery;17.6
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Final costs higher than those indicated;5.0
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Products or services ordered with defects or different from those ordered;10.5
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Fraud-related issues;4.1
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Difficult claims or compensation or without satisfactory response after the claim;6.5
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Foreign sellers who do not fulfill orders in Spain;3.4
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Problems related to security or health caused by products previously purchased on the Internet;1.1
Total Persons;Net household monthly income: From 3,100 to less than 4,400 euros;Other problems;3.2
Total Persons;Net household monthly income: 4,400 euros or more;Total;9,190,619
Total Persons;Net household monthly income: 4,400 euros or more;Some problem;39.9
Total Persons;Net household monthly income: 4,400 euros or more;Technical failures on the website during ordering or payment, or it was difficult to use;15.9
Total Persons;Net household monthly income: 4,400 euros or more;Difficulty finding information about warranties or other legal rights;13.7
Total Persons;Net household monthly income: 4,400 euros or more;Delays in delivery;24.9
Total Persons;Net household monthly income: 4,400 euros or more;Final costs higher than those indicated;5.3
Total Persons;Net household monthly income: 4,400 euros or more;Products or services ordered with defects or different from those ordered;12.5
Total Persons;Net household monthly income: 4,400 euros or more;Fraud-related issues;5.1
Total Persons;Net household monthly income: 4,400 euros or more;Difficult claims or compensation or without satisfactory response after the claim;7.7
Total Persons;Net household monthly income: 4,400 euros or more;Foreign sellers who do not fulfill orders in Spain;4.6
Total Persons;Net household monthly income: 4,400 euros or more;Problems related to security or health caused by products previously purchased on the Internet;0.7
Total Persons;Net household monthly income: 4,400 euros or more;Other problems;4.6
Total Persons;Net household monthly income: DK/NA;Total;975,360
Total Persons;Net household monthly income: DK/NA;Some problem;19.6
Total Persons;Net household monthly income: DK/NA;Technical failures on the website during ordering or payment, or it was difficult to use;6.6
Total Persons;Net household monthly income: DK/NA;Difficulty finding information about warranties or other legal rights;3.7
Total Persons;Net household monthly income: DK/NA;Delays in delivery;12.4
Total Persons;Net household monthly income: DK/NA;Final costs higher than those indicated;2.6
Total Persons;Net household monthly income: DK/NA;Products or services ordered with defects or different from those ordered;4.9
Total Persons;Net household monthly income: DK/NA;Fraud-related issues;3.1
Total Persons;Net household monthly income: DK/NA;Difficult claims or compensation or without satisfactory response after the claim;3.5
Total Persons;Net household monthly income: DK/NA;Foreign sellers who do not fulfill orders in Spain;2.4
Total Persons;Net household monthly income: DK/NA;Problems related to security or health caused by products previously purchased on the Internet;0.7
Total Persons;Net household monthly income: DK/NA;Other problems;0.9
Persons who have used the Internet in the last 3 months;Total Persons;Total;22,137,074
Persons who have used the Internet in the last 3 months;Total Persons;Some problem;50.8
Persons who have used the Internet in the last 3 months;Total Persons;Technical failures on the website during ordering or payment, or it was difficult to use;19.2
Persons who have used the Internet in the last 3 months;Total Persons;Difficulty finding information about warranties or other legal rights;16.1
Persons who have used the Internet in the last 3 months;Total Persons;Delays in delivery;30.2
Persons who have used the Internet in the last 3 months;Total Persons;Final costs higher than those indicated;8.2
Persons who have used the Internet in the last 3 months;Total Persons;Products or services ordered with defects or different from those ordered;17.2
Persons who have used the Internet in the last 3 months;Total Persons;Fraud-related issues;7.0
Persons who have used the Internet in the last 3 months;Total Persons;Difficult claims or compensation or without satisfactory response after the claim;10.2
Persons who have used the Internet in the last 3 months;Total Persons;Foreign sellers who do not fulfill orders in Spain;6.3
Persons who have used the Internet in the last 3 months;Total Persons;Problems related to security or health caused by products previously purchased on the Internet;1.4
Persons who have used the Internet in the last 3 months;Total Persons;Other problems;5.5
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Total;51,826
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Some problem;46.7
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Technical failures on the website during ordering or payment, or it was difficult to use;17.9
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Difficulty finding information about warranties or other legal rights;12.8
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Delays in delivery;16.4
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Final costs higher than those indicated;18.5
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Products or services ordered with defects or different from those ordered;31.8
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Fraud-related issues;14.0
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Difficult claims or compensation or without satisfactory response after the claim;6.8
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Foreign sellers who do not fulfill orders in Spain;..
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Problems related to security or health caused by products previously purchased on the Internet;3.7
Persons who have used the Internet in the last 3 months;Studies completed: Less than primary;Other problems;..
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Total;639,904
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Some problem;43.5
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Technical failures on the website during ordering or payment, or it was difficult to use;11.7
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Difficulty finding information about warranties or other legal rights;13.9
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Delays in delivery;16.4
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Final costs higher than those indicated;9.7
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Products or services ordered with defects or different from those ordered;14.9
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Fraud-related issues;5.9
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Difficult claims or compensation or without satisfactory response after the claim;12.0
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Foreign sellers who do not fulfill orders in Spain;4.2
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Problems related to security or health caused by products previously purchased on the Internet;2.4
Persons who have used the Internet in the last 3 months;Studies completed: Primary Education;Other problems;4.0
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Total;3,341,871
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Some problem;43.0
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;13.0
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Difficulty finding information about warranties or other legal rights;11.9
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Delays in delivery;27.9
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Final costs higher than those indicated;7.5
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Products or services ordered with defects or different from those ordered;14.4
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Fraud-related issues;6.1
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;8.0
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;5.3
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Problems related to security or health caused by products previously purchased on the Internet;1.3
Persons who have used the Internet in the last 3 months;Studies completed: First stage Secondary Education;Other problems;4.4
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Total;5,535,074
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Some problem;49.2
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;18.1
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Difficulty finding information about warranties or other legal rights;15.1
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Delays in delivery;29.9
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Final costs higher than those indicated;7.9
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Products or services ordered with defects or different from those ordered;16.8
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Fraud-related issues;8.5
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;9.8
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;6.7
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Problems related to security or health caused by products previously purchased on the Internet;1.7
Persons who have used the Internet in the last 3 months;Studies completed: Second stage Secondary Education;Other problems;5.3
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Total;3,669,236
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Some problem;51.0
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Technical failures on the website during ordering or payment, or it was difficult to use;18.8
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Difficulty finding information about warranties or other legal rights;15.4
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Delays in delivery;30.9
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Final costs higher than those indicated;7.4
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Products or services ordered with defects or different from those ordered;19.9
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Fraud-related issues;6.3
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Difficult claims or compensation or without satisfactory response after the claim;11.9
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Foreign sellers who do not fulfill orders in Spain;7.1
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Problems related to security or health caused by products previously purchased on the Internet;1.0
Persons who have used the Internet in the last 3 months;Studies completed: Advanced Vocational Education;Other problems;5.0
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Total;3,404,424
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Some problem;55.4
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Technical failures on the website during ordering or payment, or it was difficult to use;21.4
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Difficulty finding information about warranties or other legal rights;19.5
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Delays in delivery;32.6
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Final costs higher than those indicated;10.0
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Products or services ordered with defects or different from those ordered;17.7
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Fraud-related issues;7.1
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Difficult claims or compensation or without satisfactory response after the claim;11.7
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Foreign sellers who do not fulfill orders in Spain;6.5
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Problems related to security or health caused by products previously purchased on the Internet;1.8
Persons who have used the Internet in the last 3 months;Studies completed: University studies and similar;Other problems;7.3
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Total;4,915,557
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Some problem;55.4
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Technical failures on the website during ordering or payment, or it was difficult to use;24.1
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Difficulty finding information about warranties or other legal rights;18.2
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Delays in delivery;31.8
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Final costs higher than those indicated;8.0
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Products or services ordered with defects or different from those ordered;17.6
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Fraud-related issues;6.6
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Difficult claims or compensation or without satisfactory response after the claim;10.0
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Foreign sellers who do not fulfill orders in Spain;5.7
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Problems related to security or health caused by products previously purchased on the Internet;1.1
Persons who have used the Internet in the last 3 months;Studies completed: University studies, Master's and similar;Other problems;5.6
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Total;441,819
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Some problem;53.8
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Technical failures on the website during ordering or payment, or it was difficult to use;19.6
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Difficulty finding information about warranties or other legal rights;17.1
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Delays in delivery;27.7
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Final costs higher than those indicated;7.0
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Products or services ordered with defects or different from those ordered;15.0
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Fraud-related issues;6.1
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Difficult claims or compensation or without satisfactory response after the claim;8.2
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Foreign sellers who do not fulfill orders in Spain;9.0
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Problems related to security or health caused by products previously purchased on the Internet;1.3
Persons who have used the Internet in the last 3 months;Studies completed: University doctorate;Other problems;5.5
Persons who have used the Internet in the last 3 months;Studies completed: Others;Total;137,363
Persons who have used the Internet in the last 3 months;Studies completed: Others;Some problem;48.8
Persons who have used the Internet in the last 3 months;Studies completed: Others;Technical failures on the website during ordering or payment, or it was difficult to use;27.1
Persons who have used the Internet in the last 3 months;Studies completed: Others;Difficulty finding information about warranties or other legal rights;25.0
Persons who have used the Internet in the last 3 months;Studies completed: Others;Delays in delivery;38.1
Persons who have used the Internet in the last 3 months;Studies completed: Others;Final costs higher than those indicated;8.3
Persons who have used the Internet in the last 3 months;Studies completed: Others;Products or services ordered with defects or different from those ordered;22.8
Persons who have used the Internet in the last 3 months;Studies completed: Others;Fraud-related issues;2.3
Persons who have used the Internet in the last 3 months;Studies completed: Others;Difficult claims or compensation or without satisfactory response after the claim;9.4
Persons who have used the Internet in the last 3 months;Studies completed: Others;Foreign sellers who do not fulfill orders in Spain;6.3
Persons who have used the Internet in the last 3 months;Studies completed: Others;Problems related to security or health caused by products previously purchased on the Internet;..
Persons who have used the Internet in the last 3 months;Studies completed: Others;Other problems;7.7
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Total;14,822,371
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Some problem;52.5
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;20.6
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Difficulty finding information about warranties or other legal rights;16.5
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Delays in delivery;31.3
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Final costs higher than those indicated;7.8
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Products or services ordered with defects or different from those ordered;18.3
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Fraud-related issues;7.4
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;11.2
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Foreign sellers who do not fulfill orders in Spain;6.2
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Problems related to security or health caused by products previously purchased on the Internet;1.6
Persons who have used the Internet in the last 3 months;Employment situation: Employed economically active persons;Other problems;5.7
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Total;1,714,512
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Some problem;45.4
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;17.6
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Difficulty finding information about warranties or other legal rights;15.2
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Delays in delivery;26.3
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Final costs higher than those indicated;9.3
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Products or services ordered with defects or different from those ordered;17.5
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Fraud-related issues;7.0
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;11.7
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Foreign sellers who do not fulfill orders in Spain;6.4
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Problems related to security or health caused by products previously purchased on the Internet;0.2
Persons who have used the Internet in the last 3 months;Employment situation: Unemployed economically active persons;Other problems;6.3
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Total;2,315,907
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Some problem;51.7
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Technical failures on the website during ordering or payment, or it was difficult to use;16.6
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Difficulty finding information about warranties or other legal rights;16.6
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Delays in delivery;33.3
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Final costs higher than those indicated;11.5
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Products or services ordered with defects or different from those ordered;14.1
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Fraud-related issues;4.4
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Difficult claims or compensation or without satisfactory response after the claim;5.9
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Foreign sellers who do not fulfill orders in Spain;7.6
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Problems related to security or health caused by products previously purchased on the Internet;2.1
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Students;Other problems;3.8
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Total;629,002
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Some problem;52.9
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Technical failures on the website during ordering or payment, or it was difficult to use;11.3
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Difficulty finding information about warranties or other legal rights;13.4
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Delays in delivery;33.0
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Final costs higher than those indicated;11.5
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Products or services ordered with defects or different from those ordered;16.9
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Fraud-related issues;7.6
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Difficult claims or compensation or without satisfactory response after the claim;4.7
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Foreign sellers who do not fulfill orders in Spain;3.3
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Problems related to security or health caused by products previously purchased on the Internet;0.3
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Household chores;Other problems;2.7
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Total;1,732,223
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Some problem;42.3
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Technical failures on the website during ordering or payment, or it was difficult to use;14.6
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Difficulty finding information about warranties or other legal rights;13.9
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Delays in delivery;21.7
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Final costs higher than those indicated;4.0
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Products or services ordered with defects or different from those ordered;14.6
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Fraud-related issues;5.9
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Difficult claims or compensation or without satisfactory response after the claim;7.9
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Foreign sellers who do not fulfill orders in Spain;5.2
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Problems related to security or health caused by products previously purchased on the Internet;0.6
Persons who have used the Internet in the last 3 months;Employment situation: Inactive population: Pensioners;Other problems;4.3
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Total;923,060
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Some problem;45.6
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Technical failures on the website during ordering or payment, or it was difficult to use;20.4
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Difficulty finding information about warranties or other legal rights;15.8
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Delays in delivery;26.2
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Final costs higher than those indicated;9.3
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Products or services ordered with defects or different from those ordered;12.8
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Fraud-related issues;7.8
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Difficult claims or compensation or without satisfactory response after the claim;11.2
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Foreign sellers who do not fulfill orders in Spain;8.2
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Problems related to security or health caused by products previously purchased on the Internet;0.8
Persons who have used the Internet in the last 3 months;Employment situation: Other employment situation;Other problems;8.9
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;11,070,091
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Some problem;52.9
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical failures on the website during ordering or payment, or it was difficult to use;20.8
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty finding information about warranties or other legal rights;16.8
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Delays in delivery;32.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Final costs higher than those indicated;7.6
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Products or services ordered with defects or different from those ordered;18.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Fraud-related issues;7.2
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficult claims or compensation or without satisfactory response after the claim;11.4
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Foreign sellers who do not fulfill orders in Spain;6.2
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems related to security or health caused by products previously purchased on the Internet;1.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;5.7
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Total;1,563,517
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Some problem;53.1
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Technical failures on the website during ordering or payment, or it was difficult to use;19.5
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty finding information about warranties or other legal rights;15.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Delays in delivery;28.8
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Final costs higher than those indicated;9.0
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Products or services ordered with defects or different from those ordered;20.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Fraud-related issues;9.1
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Difficult claims or compensation or without satisfactory response after the claim;10.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Foreign sellers who do not fulfill orders in Spain;5.7
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Problems related to security or health caused by products previously purchased on the Internet;1.4
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;5.5
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Total;918,243
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Some problem;45.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Technical failures on the website during ordering or payment, or it was difficult to use;24.6
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Difficulty finding information about warranties or other legal rights;16.7
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Delays in delivery;26.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Final costs higher than those indicated;6.5
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Products or services ordered with defects or different from those ordered;14.0
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Fraud-related issues;6.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Difficult claims or compensation or without satisfactory response after the claim;12.6
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Foreign sellers who do not fulfill orders in Spain;6.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Problems related to security or health caused by products previously purchased on the Internet;3.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed with employees;Other problems;5.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Total;1,164,100
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Some problem;52.8
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Technical failures on the website during ordering or payment, or it was difficult to use;14.6
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Difficulty finding information about warranties or other legal rights;12.6
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Delays in delivery;27.9
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Final costs higher than those indicated;6.8
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Products or services ordered with defects or different from those ordered;17.6
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Fraud-related issues;7.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Difficult claims or compensation or without satisfactory response after the claim;8.0
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Foreign sellers who do not fulfill orders in Spain;4.3
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Problems related to security or health caused by products previously purchased on the Internet;2.6
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Self-employed without employees;Other problems;5.7
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Total;106,420
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Some problem;68.0
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Technical failures on the website during ordering or payment, or it was difficult to use;43.2
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Difficulty finding information about warranties or other legal rights;41.5
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Delays in delivery;37.7
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Final costs higher than those indicated;25.0
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Products or services ordered with defects or different from those ordered;29.1
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Fraud-related issues;19.9
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Difficult claims or compensation or without satisfactory response after the claim;20.6
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Foreign sellers who do not fulfill orders in Spain;28.1
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Problems related to security or health caused by products previously purchased on the Internet;12.7
Persons who have used the Internet in the last 3 months;Professional Situation (in main job): Family help (without stipulated salary);Other problems;12.1
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Total;12,561,358
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Some problem;52.2
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Technical failures on the website during ordering or payment, or it was difficult to use;20.2
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Difficulty finding information about warranties or other legal rights;17.3
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Delays in delivery;31.2
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Final costs higher than those indicated;7.6
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Products or services ordered with defects or different from those ordered;18.2
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Fraud-related issues;7.4
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Difficult claims or compensation or without satisfactory response after the claim;11.6
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Foreign sellers who do not fulfill orders in Spain;5.9
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Problems related to security or health caused by products previously purchased on the Internet;1.6
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Full-time;Other problems;5.6
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Total;2,261,013
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Some problem;54.5
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Technical failures on the website during ordering or payment, or it was difficult to use;22.9
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Difficulty finding information about warranties or other legal rights;12.4
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Delays in delivery;31.8
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Final costs higher than those indicated;9.0
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Products or services ordered with defects or different from those ordered;18.9
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Fraud-related issues;7.5
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Difficult claims or compensation or without satisfactory response after the claim;8.8
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Foreign sellers who do not fulfill orders in Spain;8.0
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Problems related to security or health caused by products previously purchased on the Internet;2.0
Persons who have used the Internet in the last 3 months;Professional working pattern (in main job): Part-time;Other problems;6.4
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Total;3,370,447
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Some problem;47.0
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Technical failures on the website during ordering or payment, or it was difficult to use;14.7
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Difficulty finding information about warranties or other legal rights;13.4
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Delays in delivery;28.9
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Final costs higher than those indicated;5.8
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Products or services ordered with defects or different from those ordered;17.6
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Fraud-related issues;8.0
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Difficult claims or compensation or without satisfactory response after the claim;11.3
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Foreign sellers who do not fulfill orders in Spain;5.3
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Problems related to security or health caused by products previously purchased on the Internet;1.1
Persons who have used the Internet in the last 3 months;Main occupation: Manual;Other problems;4.4
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Total;11,451,924
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Some problem;54.2
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Technical failures on the website during ordering or payment, or it was difficult to use;22.3
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Difficulty finding information about warranties or other legal rights;17.4
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Delays in delivery;32.0
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Final costs higher than those indicated;8.3
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Products or services ordered with defects or different from those ordered;18.5
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Fraud-related issues;7.3
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Difficult claims or compensation or without satisfactory response after the claim;11.2
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Foreign sellers who do not fulfill orders in Spain;6.4
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Problems related to security or health caused by products previously purchased on the Internet;1.8
Persons who have used the Internet in the last 3 months;Main occupation: Non-manual;Other problems;6.1
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Total;677,341
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Some problem;61.5
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Technical failures on the website during ordering or payment, or it was difficult to use;27.8
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Difficulty finding information about warranties or other legal rights;19.4
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Delays in delivery;39.6
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Final costs higher than those indicated;9.2
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Products or services ordered with defects or different from those ordered;25.1
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Fraud-related issues;6.4
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Difficult claims or compensation or without satisfactory response after the claim;13.1
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Foreign sellers who do not fulfill orders in Spain;7.9
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Problems related to security or health caused by products previously purchased on the Internet;0.5
Persons who have used the Internet in the last 3 months;Main occupation: Other workers;Other problems;7.7
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Total;14,145,030
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Some problem;52.1
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Technical failures on the website during ordering or payment, or it was difficult to use;20.3
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Difficulty finding information about warranties or other legal rights;16.4
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Delays in delivery;30.9
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Final costs higher than those indicated;7.7
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Products or services ordered with defects or different from those ordered;18.0
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Fraud-related issues;7.5
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Difficult claims or compensation or without satisfactory response after the claim;11.1
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Foreign sellers who do not fulfill orders in Spain;6.1
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Problems related to security or health caused by products previously purchased on the Internet;1.7
Persons who have used the Internet in the last 3 months;Main occupation: ICT workers;Other problems;5.6
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Total;3,522,225
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Some problem;49.9
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Technical failures on the website during ordering or payment, or it was difficult to use;18.0
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Difficulty finding information about warranties or other legal rights;14.9
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Delays in delivery;30.2
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Final costs higher than those indicated;7.3
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Products or services ordered with defects or different from those ordered;19.4
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Fraud-related issues;5.8
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Difficult claims or compensation or without satisfactory response after the claim;10.0
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Foreign sellers who do not fulfill orders in Spain;7.1
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Problems related to security or health caused by products previously purchased on the Internet;1.4
Persons who have used the Internet in the last 3 months;Net household monthly income: Less than 1,400 euros;Other problems;5.4
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Total;2,576,115
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Some problem;51.0
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Technical failures on the website during ordering or payment, or it was difficult to use;16.6
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Difficulty finding information about warranties or other legal rights;15.3
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Delays in delivery;29.0
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Final costs higher than those indicated;11.7
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Products or services ordered with defects or different from those ordered;18.1
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Fraud-related issues;11.7
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Difficult claims or compensation or without satisfactory response after the claim;9.6
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Foreign sellers who do not fulfill orders in Spain;6.4
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Problems related to security or health caused by products previously purchased on the Internet;1.3
Persons who have used the Internet in the last 3 months;Net household monthly income: From 1,400 to less than 2,200 euros;Other problems;6.9
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Total;3,665,382
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Some problem;49.5
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Technical failures on the website during ordering or payment, or it was difficult to use;20.3
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Difficulty finding information about warranties or other legal rights;16.3
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Delays in delivery;27.6
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Final costs higher than those indicated;8.7
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Products or services ordered with defects or different from those ordered;16.4
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Fraud-related issues;5.6
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Difficult claims or compensation or without satisfactory response after the claim;10.3
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Foreign sellers who do not fulfill orders in Spain;6.7
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Problems related to security or health caused by products previously purchased on the Internet;1.8
Persons who have used the Internet in the last 3 months;Net household monthly income: From 2,200 to less than 3,100 euros;Other problems;4.0
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Total;5,263,740
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Some problem;47.5
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Technical failures on the website during ordering or payment, or it was difficult to use;17.4
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Difficulty finding information about warranties or other legal rights;14.2
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Delays in delivery;27.6
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Final costs higher than those indicated;7.8
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Products or services ordered with defects or different from those ordered;16.5
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Fraud-related issues;6.4
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Difficult claims or compensation or without satisfactory response after the claim;10.3
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Foreign sellers who do not fulfill orders in Spain;5.4
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Problems related to security or health caused by products previously purchased on the Internet;1.7
Persons who have used the Internet in the last 3 months;Net household monthly income: From 3,100 to less than 4,400 euros;Other problems;5.0
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Total;6,683,118
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Some problem;54.9
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Technical failures on the website during ordering or payment, or it was difficult to use;21.9
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Difficulty finding information about warranties or other legal rights;18.9
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Delays in delivery;34.2
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Final costs higher than those indicated;7.3
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Products or services ordered with defects or different from those ordered;17.2
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Fraud-related issues;7.0
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Difficult claims or compensation or without satisfactory response after the claim;10.6
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Foreign sellers who do not fulfill orders in Spain;6.3
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Problems related to security or health caused by products previously purchased on the Internet;1.0
Persons who have used the Internet in the last 3 months;Net household monthly income: 4,400 euros or more;Other problems;6.3
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Total;426,495
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Some problem;44.7
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Technical failures on the website during ordering or payment, or it was difficult to use;15.0
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Difficulty finding information about warranties or other legal rights;8.4
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Delays in delivery;28.4
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Final costs higher than those indicated;5.8
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Products or services ordered with defects or different from those ordered;11.3
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Fraud-related issues;7.1
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Difficult claims or compensation or without satisfactory response after the claim;8.0
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Foreign sellers who do not fulfill orders in Spain;5.5
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Problems related to security or health caused by products previously purchased on the Internet;1.6
Persons who have used the Internet in the last 3 months;Net household monthly income: DK/NA;Other problems;2.1
People who have had problems ordering goods or services over the Internet;Total Persons;Total;11,246,141
People who have had problems ordering goods or services over the Internet;Total Persons;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Total Persons;Technical failures on the website during ordering or payment, or it was difficult to use;37.8
People who have had problems ordering goods or services over the Internet;Total Persons;Difficulty finding information about warranties or other legal rights;31.7
People who have had problems ordering goods or services over the Internet;Total Persons;Delays in delivery;59.4
People who have had problems ordering goods or services over the Internet;Total Persons;Final costs higher than those indicated;16.1
People who have had problems ordering goods or services over the Internet;Total Persons;Products or services ordered with defects or different from those ordered;33.9
People who have had problems ordering goods or services over the Internet;Total Persons;Fraud-related issues;13.8
People who have had problems ordering goods or services over the Internet;Total Persons;Difficult claims or compensation or without satisfactory response after the claim;20.1
People who have had problems ordering goods or services over the Internet;Total Persons;Foreign sellers who do not fulfill orders in Spain;12.3
People who have had problems ordering goods or services over the Internet;Total Persons;Problems related to security or health caused by products previously purchased on the Internet;2.8
People who have had problems ordering goods or services over the Internet;Total Persons;Other problems;10.8
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Total;24,178
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Technical failures on the website during ordering or payment, or it was difficult to use;38.5
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Difficulty finding information about warranties or other legal rights;27.5
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Delays in delivery;35.2
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Final costs higher than those indicated;39.7
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Products or services ordered with defects or different from those ordered;68.2
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Fraud-related issues;29.9
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Difficult claims or compensation or without satisfactory response after the claim;14.6
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Foreign sellers who do not fulfill orders in Spain;..
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Problems related to security or health caused by products previously purchased on the Internet;7.9
People who have had problems ordering goods or services over the Internet;Studies completed: Less than primary;Other problems;..
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Total;278,161
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Technical failures on the website during ordering or payment, or it was difficult to use;26.9
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Difficulty finding information about warranties or other legal rights;31.9
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Delays in delivery;37.8
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Final costs higher than those indicated;22.3
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Products or services ordered with defects or different from those ordered;34.3
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Fraud-related issues;13.7
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Difficult claims or compensation or without satisfactory response after the claim;27.6
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Foreign sellers who do not fulfill orders in Spain;9.7
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Problems related to security or health caused by products previously purchased on the Internet;5.6
People who have had problems ordering goods or services over the Internet;Studies completed: Primary Education;Other problems;9.3
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Total;1,436,912
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;30.3
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Difficulty finding information about warranties or other legal rights;27.6
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Delays in delivery;64.9
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Final costs higher than those indicated;17.4
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Products or services ordered with defects or different from those ordered;33.4
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Fraud-related issues;14.2
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;18.7
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;12.4
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Problems related to security or health caused by products previously purchased on the Internet;3.1
People who have had problems ordering goods or services over the Internet;Studies completed: First stage Secondary Education;Other problems;10.3
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Total;2,721,338
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Technical failures on the website during ordering or payment, or it was difficult to use;36.9
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Difficulty finding information about warranties or other legal rights;30.7
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Delays in delivery;60.9
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Final costs higher than those indicated;16.0
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Products or services ordered with defects or different from those ordered;34.1
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Fraud-related issues;17.3
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;19.9
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;13.5
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Problems related to security or health caused by products previously purchased on the Internet;3.5
People who have had problems ordering goods or services over the Internet;Studies completed: Second stage Secondary Education;Other problems;10.8
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Total;1,870,956
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Technical failures on the website during ordering or payment, or it was difficult to use;36.8
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Difficulty finding information about warranties or other legal rights;30.2
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Delays in delivery;60.6
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Final costs higher than those indicated;14.4
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Products or services ordered with defects or different from those ordered;39.0
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Fraud-related issues;12.4
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Difficult claims or compensation or without satisfactory response after the claim;23.2
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Foreign sellers who do not fulfill orders in Spain;14.0
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Problems related to security or health caused by products previously purchased on the Internet;2.0
People who have had problems ordering goods or services over the Internet;Studies completed: Advanced Vocational Education;Other problems;9.9
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Total;1,887,350
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Technical failures on the website during ordering or payment, or it was difficult to use;38.6
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Difficulty finding information about warranties or other legal rights;35.2
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Delays in delivery;58.8
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Final costs higher than those indicated;18.0
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Products or services ordered with defects or different from those ordered;31.9
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Fraud-related issues;12.8
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Difficult claims or compensation or without satisfactory response after the claim;21.1
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Foreign sellers who do not fulfill orders in Spain;11.8
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Problems related to security or health caused by products previously purchased on the Internet;3.2
People who have had problems ordering goods or services over the Internet;Studies completed: University studies and similar;Other problems;13.1
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Total;2,722,778
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Technical failures on the website during ordering or payment, or it was difficult to use;43.5
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Difficulty finding information about warranties or other legal rights;32.9
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Delays in delivery;57.4
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Final costs higher than those indicated;14.5
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Products or services ordered with defects or different from those ordered;31.8
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Fraud-related issues;11.8
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Difficult claims or compensation or without satisfactory response after the claim;18.0
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Foreign sellers who do not fulfill orders in Spain;10.4
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Problems related to security or health caused by products previously purchased on the Internet;2.0
People who have had problems ordering goods or services over the Internet;Studies completed: University studies, Master's and similar;Other problems;10.1
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Total;237,479
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Technical failures on the website during ordering or payment, or it was difficult to use;36.5
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Difficulty finding information about warranties or other legal rights;31.8
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Delays in delivery;51.5
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Final costs higher than those indicated;13.0
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Products or services ordered with defects or different from those ordered;27.9
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Fraud-related issues;11.3
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Difficult claims or compensation or without satisfactory response after the claim;15.3
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Foreign sellers who do not fulfill orders in Spain;16.8
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Problems related to security or health caused by products previously purchased on the Internet;2.4
People who have had problems ordering goods or services over the Internet;Studies completed: University doctorate;Other problems;10.2
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Total;66,990
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Technical failures on the website during ordering or payment, or it was difficult to use;55.7
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Difficulty finding information about warranties or other legal rights;51.3
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Delays in delivery;78.1
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Final costs higher than those indicated;17.1
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Products or services ordered with defects or different from those ordered;46.7
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Fraud-related issues;4.7
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Difficult claims or compensation or without satisfactory response after the claim;19.4
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Foreign sellers who do not fulfill orders in Spain;12.9
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Problems related to security or health caused by products previously purchased on the Internet;..
People who have had problems ordering goods or services over the Internet;Studies completed: Others;Other problems;15.8
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Total;7,784,798
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;39.2
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Difficulty finding information about warranties or other legal rights;31.5
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Delays in delivery;59.6
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Final costs higher than those indicated;14.8
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Products or services ordered with defects or different from those ordered;34.8
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Fraud-related issues;14.2
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;21.3
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Foreign sellers who do not fulfill orders in Spain;11.8
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Problems related to security or health caused by products previously purchased on the Internet;3.1
People who have had problems ordering goods or services over the Internet;Employment situation: Employed economically active persons;Other problems;10.8
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Total;777,594
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Technical failures on the website during ordering or payment, or it was difficult to use;38.7
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Difficulty finding information about warranties or other legal rights;33.5
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Delays in delivery;57.9
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Final costs higher than those indicated;20.6
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Products or services ordered with defects or different from those ordered;38.6
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Fraud-related issues;15.5
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;25.8
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Foreign sellers who do not fulfill orders in Spain;14.1
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Problems related to security or health caused by products previously purchased on the Internet;0.5
People who have had problems ordering goods or services over the Internet;Employment situation: Unemployed economically active persons;Other problems;13.9
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Total;1,197,749
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Technical failures on the website during ordering or payment, or it was difficult to use;32.0
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Difficulty finding information about warranties or other legal rights;32.0
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Delays in delivery;64.4
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Final costs higher than those indicated;22.3
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Products or services ordered with defects or different from those ordered;27.3
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Fraud-related issues;8.5
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Difficult claims or compensation or without satisfactory response after the claim;11.4
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Foreign sellers who do not fulfill orders in Spain;14.6
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Problems related to security or health caused by products previously purchased on the Internet;4.0
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Students;Other problems;7.3
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Total;333,022
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Technical failures on the website during ordering or payment, or it was difficult to use;21.4
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Difficulty finding information about warranties or other legal rights;25.4
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Delays in delivery;62.2
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Final costs higher than those indicated;21.6
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Products or services ordered with defects or different from those ordered;31.9
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Fraud-related issues;14.3
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Difficult claims or compensation or without satisfactory response after the claim;8.9
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Foreign sellers who do not fulfill orders in Spain;6.2
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Problems related to security or health caused by products previously purchased on the Internet;0.6
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Household chores;Other problems;5.0
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Total;732,055
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Technical failures on the website during ordering or payment, or it was difficult to use;34.6
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Difficulty finding information about warranties or other legal rights;32.8
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Delays in delivery;51.3
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Final costs higher than those indicated;9.4
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Products or services ordered with defects or different from those ordered;34.5
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Fraud-related issues;13.9
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Difficult claims or compensation or without satisfactory response after the claim;18.7
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Foreign sellers who do not fulfill orders in Spain;12.3
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Problems related to security or health caused by products previously purchased on the Internet;1.3
People who have had problems ordering goods or services over the Internet;Employment situation: Inactive population: Pensioners;Other problems;10.1
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Total;420,922
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Technical failures on the website during ordering or payment, or it was difficult to use;44.7
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Difficulty finding information about warranties or other legal rights;34.5
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Delays in delivery;57.5
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Final costs higher than those indicated;20.4
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Products or services ordered with defects or different from those ordered;28.1
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Fraud-related issues;17.1
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Difficult claims or compensation or without satisfactory response after the claim;24.5
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Foreign sellers who do not fulfill orders in Spain;17.9
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Problems related to security or health caused by products previously purchased on the Internet;1.8
People who have had problems ordering goods or services over the Internet;Employment situation: Other employment situation;Other problems;19.4
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Total;5,853,121
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Technical failures on the website during ordering or payment, or it was difficult to use;39.4
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficulty finding information about warranties or other legal rights;31.9
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Delays in delivery;61.2
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Final costs higher than those indicated;14.5
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Products or services ordered with defects or different from those ordered;34.7
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Fraud-related issues;13.6
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Difficult claims or compensation or without satisfactory response after the claim;21.6
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Foreign sellers who do not fulfill orders in Spain;11.8
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Problems related to security or health caused by products previously purchased on the Internet;2.5
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Permanent or indefinite-term employed person;Other problems;10.7
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Total;829,595
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Technical failures on the website during ordering or payment, or it was difficult to use;36.7
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Difficulty finding information about warranties or other legal rights;28.9
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Delays in delivery;54.3
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Final costs higher than those indicated;17.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Products or services ordered with defects or different from those ordered;38.3
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Fraud-related issues;17.1
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Difficult claims or compensation or without satisfactory response after the claim;19.5
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Foreign sellers who do not fulfill orders in Spain;10.6
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Problems related to security or health caused by products previously purchased on the Internet;2.6
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Temporary workers employed by someone else;Other problems;10.3
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Total;415,620
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Technical failures on the website during ordering or payment, or it was difficult to use;54.3
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Difficulty finding information about warranties or other legal rights;36.8
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Delays in delivery;58.2
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Final costs higher than those indicated;14.4
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Products or services ordered with defects or different from those ordered;30.9
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Fraud-related issues;14.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Difficult claims or compensation or without satisfactory response after the claim;27.9
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Foreign sellers who do not fulfill orders in Spain;13.9
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Problems related to security or health caused by products previously purchased on the Internet;7.2
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed with employees;Other problems;11.7
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Total;614,072
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Technical failures on the website during ordering or payment, or it was difficult to use;27.8
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Difficulty finding information about warranties or other legal rights;23.9
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Delays in delivery;53.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Final costs higher than those indicated;12.8
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Products or services ordered with defects or different from those ordered;33.3
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Fraud-related issues;13.8
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Difficult claims or compensation or without satisfactory response after the claim;15.2
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Foreign sellers who do not fulfill orders in Spain;8.2
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Problems related to security or health caused by products previously purchased on the Internet;4.9
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Self-employed without employees;Other problems;10.8
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Total;72,390
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Some problem;100.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Technical failures on the website during ordering or payment, or it was difficult to use;63.6
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Difficulty finding information about warranties or other legal rights;61.0
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Delays in delivery;55.5
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Final costs higher than those indicated;36.7
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Products or services ordered with defects or different from those ordered;42.8
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Fraud-related issues;29.3
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Difficult claims or compensation or without satisfactory response after the claim;30.3
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Foreign sellers who do not fulfill orders in Spain;41.3
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Problems related to security or health caused by products previously purchased on the Internet;18.7
People who have had problems ordering goods or services over the Internet;Professional Situation (in main job): Family help (without stipulated salary);Other problems;17.8
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Total;6,551,609
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Technical failures on the website during ordering or payment, or it was difficult to use;38.7
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Difficulty finding information about warranties or other legal rights;33.1
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Delays in delivery;59.8
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Final costs higher than those indicated;14.5
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Products or services ordered with defects or different from those ordered;34.9
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Fraud-related issues;14.2
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Difficult claims or compensation or without satisfactory response after the claim;22.2
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Foreign sellers who do not fulfill orders in Spain;11.2
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Problems related to security or health caused by products previously purchased on the Internet;3.0
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Full-time;Other problems;10.7
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Total;1,233,190
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Technical failures on the website during ordering or payment, or it was difficult to use;42.1
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Difficulty finding information about warranties or other legal rights;22.8
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Delays in delivery;58.3
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Final costs higher than those indicated;16.5
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Products or services ordered with defects or different from those ordered;34.7
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Fraud-related issues;13.8
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Difficult claims or compensation or without satisfactory response after the claim;16.2
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Foreign sellers who do not fulfill orders in Spain;14.7
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Problems related to security or health caused by products previously purchased on the Internet;3.6
People who have had problems ordering goods or services over the Internet;Professional working pattern (in main job): Part-time;Other problems;11.7
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Total;1,583,537
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Technical failures on the website during ordering or payment, or it was difficult to use;31.3
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Difficulty finding information about warranties or other legal rights;28.4
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Delays in delivery;61.6
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Final costs higher than those indicated;12.4
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Products or services ordered with defects or different from those ordered;37.4
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Fraud-related issues;17.1
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Difficult claims or compensation or without satisfactory response after the claim;24.0
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Foreign sellers who do not fulfill orders in Spain;11.3
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Problems related to security or health caused by products previously purchased on the Internet;2.3
People who have had problems ordering goods or services over the Internet;Main occupation: Manual;Other problems;9.4
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Total;6,201,261
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Technical failures on the website during ordering or payment, or it was difficult to use;41.2
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Difficulty finding information about warranties or other legal rights;32.2
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Delays in delivery;59.1
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Final costs higher than those indicated;15.4
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Products or services ordered with defects or different from those ordered;34.2
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Fraud-related issues;13.4
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Difficult claims or compensation or without satisfactory response after the claim;20.6
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Foreign sellers who do not fulfill orders in Spain;11.9
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Problems related to security or health caused by products previously purchased on the Internet;3.3
People who have had problems ordering goods or services over the Internet;Main occupation: Non-manual;Other problems;11.2
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Total;416,665
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Technical failures on the website during ordering or payment, or it was difficult to use;45.2
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Difficulty finding information about warranties or other legal rights;31.6
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Delays in delivery;64.3
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Final costs higher than those indicated;15.0
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Products or services ordered with defects or different from those ordered;40.7
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Fraud-related issues;10.4
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Difficult claims or compensation or without satisfactory response after the claim;21.2
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Foreign sellers who do not fulfill orders in Spain;12.9
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Problems related to security or health caused by products previously purchased on the Internet;0.8
People who have had problems ordering goods or services over the Internet;Main occupation: Other workers;Other problems;12.6
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Total;7,368,133
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Technical failures on the website during ordering or payment, or it was difficult to use;38.9
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Difficulty finding information about warranties or other legal rights;31.4
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Delays in delivery;59.3
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Final costs higher than those indicated;14.8
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Products or services ordered with defects or different from those ordered;34.5
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Fraud-related issues;14.4
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Difficult claims or compensation or without satisfactory response after the claim;21.3
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Foreign sellers who do not fulfill orders in Spain;11.7
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Problems related to security or health caused by products previously purchased on the Internet;3.3
People who have had problems ordering goods or services over the Internet;Main occupation: ICT workers;Other problems;10.7
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Total;1,756,082
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Technical failures on the website during ordering or payment, or it was difficult to use;36.1
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Difficulty finding information about warranties or other legal rights;29.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Delays in delivery;60.7
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Final costs higher than those indicated;14.7
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Products or services ordered with defects or different from those ordered;38.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Fraud-related issues;11.7
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Difficult claims or compensation or without satisfactory response after the claim;20.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Foreign sellers who do not fulfill orders in Spain;14.2
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Problems related to security or health caused by products previously purchased on the Internet;2.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: Less than 1,400 euros;Other problems;10.8
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Total;1,313,951
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Technical failures on the website during ordering or payment, or it was difficult to use;32.5
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Difficulty finding information about warranties or other legal rights;29.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Delays in delivery;56.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Final costs higher than those indicated;23.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Products or services ordered with defects or different from those ordered;35.5
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Fraud-related issues;23.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Difficult claims or compensation or without satisfactory response after the claim;18.8
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Foreign sellers who do not fulfill orders in Spain;12.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Problems related to security or health caused by products previously purchased on the Internet;2.5
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 1,400 to less than 2,200 euros;Other problems;13.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Total;1,812,639
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Technical failures on the website during ordering or payment, or it was difficult to use;41.1
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Difficulty finding information about warranties or other legal rights;33.1
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Delays in delivery;55.8
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Final costs higher than those indicated;17.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Products or services ordered with defects or different from those ordered;33.1
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Fraud-related issues;11.2
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Difficult claims or compensation or without satisfactory response after the claim;20.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Foreign sellers who do not fulfill orders in Spain;13.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Problems related to security or health caused by products previously purchased on the Internet;3.7
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 2,200 to less than 3,100 euros;Other problems;8.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Total;2,501,282
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Technical failures on the website during ordering or payment, or it was difficult to use;36.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Difficulty finding information about warranties or other legal rights;30.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Delays in delivery;58.1
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Final costs higher than those indicated;16.5
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Products or services ordered with defects or different from those ordered;34.8
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Fraud-related issues;13.5
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Difficult claims or compensation or without satisfactory response after the claim;21.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Foreign sellers who do not fulfill orders in Spain;11.3
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Problems related to security or health caused by products previously purchased on the Internet;3.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: From 3,100 to less than 4,400 euros;Other problems;10.5
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Total;3,671,468
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Technical failures on the website during ordering or payment, or it was difficult to use;39.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Difficulty finding information about warranties or other legal rights;34.3
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Delays in delivery;62.3
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Final costs higher than those indicated;13.3
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Products or services ordered with defects or different from those ordered;31.3
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Fraud-related issues;12.7
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Difficult claims or compensation or without satisfactory response after the claim;19.4
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Foreign sellers who do not fulfill orders in Spain;11.4
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Problems related to security or health caused by products previously purchased on the Internet;1.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: 4,400 euros or more;Other problems;11.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Total;190,720
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Some problem;100.0
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Technical failures on the website during ordering or payment, or it was difficult to use;33.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Difficulty finding information about warranties or other legal rights;18.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Delays in delivery;63.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Final costs higher than those indicated;13.1
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Products or services ordered with defects or different from those ordered;25.2
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Fraud-related issues;15.9
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Difficult claims or compensation or without satisfactory response after the claim;17.8
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Foreign sellers who do not fulfill orders in Spain;12.4
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Problems related to security or health caused by products previously purchased on the Internet;3.6
People who have had problems ordering goods or services over the Internet;Net household monthly income: DK/NA;Other problems;4.8