Survey on Equipment and Use of Information and Communication Technologies in Households 
Use of ICT products by persons
Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so, by demographic characteristics and reason
Unidades: Number of persons (aged 16 to 74 years) and horizontal percentages

,Total Internet users in the last 12 months who did not send filled-in forms to the Public Administrations via the Internet, having the need to do so,There was not a service available in the webpage,Lack of knowledge or ability,Concern about the protection and security of personal data,They do not have an electronic signature or certificate or have problems using them,Another person processed the form on their behalf via the Internet (a manager, a tax adviser, a relative or acquaintance),Other reasons,
Total Persons,5.047.728,9,9,24,17,4,19,38,8,37,2,
Sex: Male,2.613.506,10,21,5,16,4,18,7,39,1,39,7,
Sex: Female,2.434.222,9,8,26,5,18,4,19,4,38,5,34,5,
Age: 16 to 24 years old,472.573,15,4,20,4,15,1,13,6,23,5,43,4,
Age: 25 to 34 years old,967.844,16,2,18,1,24,5,25,1,24,9,46,2,
Age: 35 to 44 years old,1.449.461,7,4,23,8,16,25,38,7,35,6,
Age: 45 to 54 years old,1.173.619,9,3,26,1,13,6,13,8,49,2,34,9,
Age: 55 to 64 years old,672.145,7,5,27,7,19,7,12,5,49,6,28,7,
Age: 65 to 74 years old,312.086,0,9,32,1,14,7,14,6,43,2,34,3,
Habitat: 100,000 inhabitants and over and provincial capitals,2.206.808,11,3,21,3,15,9,19,9,34,8,38,5,
Habitat: From 50,000 to fewer than 100,000 inhabitants,501.619,11,9,26,3,18,5,21,6,31,2,33,4,
Habitat: From 20,000 to fewer than 50,000 inhabitants,807.052,6,3,24,8,21,7,17,7,50,1,35,3,
Habitat: From 10,000 to fewer than 20,000 inhabitants,542.754,5,8,29,8,14,9,19,6,43,8,33,1,
Habitat: Less than 10,000 inhabitants,989.496,10,8,24,8,17,9,16,5,39,5,40,
Size of the household: Households with 1 member,281.477,9,4,26,7,22,4,19,2,33,1,49,3,
Size of the household: Households with 2 members,1.234.714,9,8,24,6,17,9,18,3,40,37,3,
Size of the household: Households with 3 members,1.504.130,9,25,3,15,7,16,4,39,35,3,
Size of the household: Households with 4 members,1.416.245,10,4,20,7,14,9,21,4,41,33,8,
Size of the household: Households with 5 or more members,611.162,11,2,25,8,24,1,21,3,33,6,44,
Nationality: Spanish,4.401.920,9,6,22,2,16,1,17,5,40,37,
Nationality: Foreign,645.807,11,8,35,6,26,29,2,30,8,38,6,
Notas:
Fuente: National Statistics Institute