National Total Autonomous Communities and Cities Main variables Activity group Total National Total B.1 % of enterprises that have computers Total Enterprises 99.11 National Total B.1 % of enterprises that have computers Industry 98.90 National Total B.1 % of enterprises that have computers Construction 99.18 National Total B.1 % of enterprises that have computers Services 99.18 National Total B.1.1 % Staff that use computers for corporate purposes Total Enterprises 59.63 National Total B.1.1 % Staff that use computers for corporate purposes Industry 52.06 National Total B.1.1 % Staff that use computers for corporate purposes Construction 44.62 National Total B.1.1 % Staff that use computers for corporate purposes Services 64.13 National Total B.2 % of enterprises that use some type of open source software Total Enterprises 86.09 National Total B.2 % of enterprises that use some type of open source software Industry 85.24 National Total B.2 % of enterprises that use some type of open source software Construction 87.91 National Total B.2 % of enterprises that use some type of open source software Services 86.08 National Total B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 39.35 National Total B.2.A % of enterprises that use open source software by type: Operating systems Industry 37.00 National Total B.2.A % of enterprises that use open source software by type: Operating systems Construction 38.00 National Total B.2.A % of enterprises that use open source software by type: Operating systems Services 40.62 National Total B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 81.56 National Total B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 80.35 National Total B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 83.46 National Total B.2.B % of enterprises that use open source software by type: Internet Browsers Services 81.69 National Total B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 60.02 National Total B.2.C % of enterprises that use open source software by type: Office automation applications Industry 57.59 National Total B.2.C % of enterprises that use open source software by type: Office automation applications Construction 65.41 National Total B.2.C % of enterprises that use open source software by type: Office automation applications Services 59.96 National Total B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 28.72 National Total B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 25.30 National Total B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 25.87 National Total B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 30.76 National Total B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 23.95 National Total B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 23.49 National Total B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 14.97 National Total B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 25.97 National Total B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 36.18 National Total B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 31.52 National Total B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 33.33 National Total B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 38.75 National Total B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 5.35 National Total B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 5.65 National Total B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 4.59 National Total B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 5.37 National Total B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 6.17 National Total B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 6.20 National Total B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 5.86 National Total B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 6.21 National Total B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 4.88 National Total B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 5.13 National Total B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 5.11 National Total B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 4.73 National Total B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 4.05 National Total B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 4.40 National Total B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 3.62 National Total B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 3.98 National Total B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 4.92 National Total B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 5.19 National Total B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 4.77 National Total B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 4.83 National Total B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 1.86 National Total B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 1.89 National Total B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 1.10 National Total B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 2.00 National Total C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 26.34 National Total C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 26.47 National Total C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 14.08 National Total C.1 ICT specialists: % of enterprises that hired ICT specialists Services 28.77 National Total C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 23.41 National Total C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 23.29 National Total C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 16.06 National Total C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 24.95 National Total C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 56.72 National Total C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 56.42 National Total C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 35.42 National Total C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 59.63 National Total C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 80.66 National Total C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 80.74 National Total C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 85.53 National Total C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 80.00 National Total C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 13.15 National Total C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 10.78 National Total C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 7.45 National Total C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 15.33 National Total C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 2.31 National Total C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 1.23 National Total C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.59 National Total C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 3.12 National Total C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 30.47 National Total C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 29.62 National Total C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 24.57 National Total C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 32.03 National Total C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 58.44 National Total C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 58.91 National Total C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 61.96 National Total C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 57.53 National Total C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 44.43 National Total C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 42.50 National Total C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 40.16 National Total C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 46.12 National Total C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 43.85 National Total C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 45.10 National Total C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 46.81 National Total C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 42.72 National Total C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 17.54 National Total C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 17.88 National Total C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 12.44 National Total C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 18.44 National Total C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 53.59 National Total C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 52.66 National Total C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 49.24 National Total C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 54.87 National Total C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 19.95 National Total C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 19.66 National Total C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 14.42 National Total C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 21.20 National Total C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 54.16 National Total C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 54.43 National Total C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 47.79 National Total C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 55.33 National Total C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 16.41 National Total C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 13.90 National Total C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 10.02 National Total C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 18.78 National Total C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 48.63 National Total C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 51.91 National Total C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 40.71 National Total C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 48.83 National Total C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 16.61 National Total C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 13.76 National Total C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 9.40 National Total C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 19.30 National Total C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 47.33 National Total C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 50.12 National Total C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 39.95 National Total C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 47.65 National Total C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 25.93 National Total C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 24.50 National Total C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 22.05 National Total C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 27.33 National Total C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 59.16 National Total C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 59.01 National Total C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 57.56 National Total C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 59.55 National Total D.1 % of enterprises with an Internet connection Total Enterprises 98.35 National Total D.1 % of enterprises with an Internet connection Industry 97.70 National Total D.1 % of enterprises with an Internet connection Construction 98.90 National Total D.1 % of enterprises with an Internet connection Services 98.52 National Total D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 51.22 National Total D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 43.58 National Total D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 43.02 National Total D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 55.04 National Total D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.48 National Total D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 99.06 National Total D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 99.95 National Total D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.57 National Total D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 94.85 National Total D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 92.80 National Total D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 95.64 National Total D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 95.56 National Total D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 71.48 National Total D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 73.22 National Total D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 75.07 National Total D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 70.00 National Total D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 41.39 National Total D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 33.90 National Total D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 30.82 National Total D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 46.72 National Total D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 5.92 National Total D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 7.05 National Total D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 4.77 National Total D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 5.67 National Total D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 1.21 National Total D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 1.36 National Total D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 1.75 National Total D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 1.04 National Total D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 27.66 National Total D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 35.40 National Total D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 33.50 National Total D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 23.19 National Total D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 26.43 National Total D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 25.27 National Total D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 29.40 National Total D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 26.31 National Total D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 18.18 National Total D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 15.41 National Total D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 15.90 National Total D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 19.81 National Total D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 21.38 National Total D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 15.36 National Total D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 15.09 National Total D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 25.21 National Total D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 82.86 National Total D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 83.10 National Total D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 83.01 National Total D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 82.73 National Total D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 63.69 National Total D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 63.68 National Total D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 59.14 National Total D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 64.62 National Total D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 71.44 National Total D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 70.79 National Total D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 72.09 National Total D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 71.58 National Total D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 25.77 National Total D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 25.77 National Total D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 25.93 National Total D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 25.75 National Total D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 25.30 National Total D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 22.42 National Total D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 28.76 National Total D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 26.07 National Total D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 79.51 National Total D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 80.04 National Total D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 80.20 National Total D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 79.14 National Total D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 46.29 National Total D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 47.37 National Total D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 42.91 National Total D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 46.53 National Total D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 49.74 National Total D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 49.19 National Total D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 41.79 National Total D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 51.60 National Total D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 77.52 National Total D.7 % of enterprises with Internet connection and website/web page (3) Industry 80.73 National Total D.7 % of enterprises with Internet connection and website/web page (3) Construction 68.87 National Total D.7 % of enterprises with Internet connection and website/web page (3) Services 77.93 National Total D.7.1.A Web Services: Company Presentation (4) Total Enterprises 89.25 National Total D.7.1.A Web Services: Company Presentation (4) Industry 91.00 National Total D.7.1.A Web Services: Company Presentation (4) Construction 84.52 National Total D.7.1.A Web Services: Company Presentation (4) Services 89.34 National Total D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 19.65 National Total D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 12.41 National Total D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 3.55 National Total D.7.1.B Web Services: Receiving orders or bookings online (4) Services 25.74 National Total D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 49.75 National Total D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 53.04 National Total D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 29.06 National Total D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 52.04 National Total D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 7.54 National Total D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 4.34 National Total D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 3.26 National Total D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 9.71 National Total D.7.1.E Web Services: Online order tracking (4) Total Enterprises 11.46 National Total D.7.1.E Web Services: Online order tracking (4) Industry 7.02 National Total D.7.1.E Web Services: Online order tracking (4) Construction 2.86 National Total D.7.1.E Web Services: Online order tracking (4) Services 14.96 National Total D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 8.12 National Total D.7.1.F Web Services: Website customization for regular users (4) Industry 5.87 National Total D.7.1.F Web Services: Website customization for regular users (4) Construction 5.76 National Total D.7.1.F Web Services: Website customization for regular users (4) Services 9.53 National Total D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 44.31 National Total D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 33.50 National Total D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 28.61 National Total D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 51.89 National Total D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 69.25 National Total D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 62.13 National Total D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 61.25 National Total D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 73.82 National Total D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 22.51 National Total D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 15.36 National Total D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 19.57 National Total D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 26.17 National Total D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 28.91 National Total D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 23.10 National Total D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 26.53 National Total D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 31.89 National Total D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 91.31 National Total D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 89.69 National Total D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 92.96 National Total D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 91.65 National Total D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 84.85 National Total D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 83.21 National Total D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 86.68 National Total D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 85.18 National Total D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 83.80 National Total D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 82.27 National Total D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 85.40 National Total D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 84.13 National Total D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 74.71 National Total D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 73.89 National Total D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 74.22 National Total D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 75.16 National Total D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 77.28 National Total D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 76.79 National Total D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 74.89 National Total D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 77.98 National Total D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 63.03 National Total D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 60.37 National Total D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 65.51 National Total D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 63.64 National Total D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 62.30 National Total D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 60.01 National Total D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 61.77 National Total D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 63.38 National Total D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 22.94 National Total D.10 % of enterprises that pay to advertise on the Internet (3) Industry 18.82 National Total D.10 % of enterprises that pay to advertise on the Internet (3) Construction 16.24 National Total D.10 % of enterprises that pay to advertise on the Internet (3) Services 26.04 National Total D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 20.51 National Total D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 17.13 National Total D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 14.54 National Total D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 23.16 National Total D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 83.35 National Total D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 81.31 National Total D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 86.22 National Total D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 83.62 National Total D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 36.62 National Total D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 28.39 National Total D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 29.81 National Total D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 40.07 National Total D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 31.51 National Total D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 28.31 National Total D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 19.46 National Total D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 34.06 National Total D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 48.70 National Total D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 46.32 National Total D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 41.34 National Total D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 50.39 National Total D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 75.06 National Total D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 74.79 National Total D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 76.73 National Total D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 74.84 National Total D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 27.26 National Total D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 24.80 National Total D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 23.13 National Total D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 29.17 National Total D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 98.85 National Total D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 98.86 National Total D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 99.28 National Total D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 98.75 National Total E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 42.93 National Total E.1 Social Media: % of enterprises that use Social Media (3) Industry 35.70 National Total E.1 Social Media: % of enterprises that use Social Media (3) Construction 27.50 National Total E.1 Social Media: % of enterprises that use Social Media (3) Services 49.14 National Total E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 94.50 National Total E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 92.12 National Total E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 89.52 National Total E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 95.80 National Total E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 43.79 National Total E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 38.26 National Total E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 25.83 National Total E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 47.54 National Total E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 42.52 National Total E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 45.14 National Total E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 29.16 National Total E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 43.24 National Total E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 10.68 National Total E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 7.93 National Total E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 8.41 National Total E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 11.79 National Total E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 48.68 National Total E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 38.56 National Total E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 41.44 National Total E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 52.63 National Total E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 42.79 National Total E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 51.42 National Total E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 51.43 National Total E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 39.15 National Total E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 3.52 National Total E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 4.32 National Total E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 3.23 National Total E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 3.30 National Total F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 19.29 National Total F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 16.89 National Total F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 11.08 National Total F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 21.98 National Total F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 71.15 National Total F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 68.84 National Total F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 68.09 National Total F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 72.21 National Total F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 38.48 National Total F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 37.47 National Total F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 31.38 National Total F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 39.53 National Total F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 59.56 National Total F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 50.37 National Total F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 48.00 National Total F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 63.74 National Total F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 68.66 National Total F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 66.16 National Total F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 67.40 National Total F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 69.61 National Total F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 27.62 National Total F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 21.05 National Total F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 35.63 National Total F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 28.94 National Total F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 29.54 National Total F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 23.06 National Total F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 14.75 National Total F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 33.17 National Total F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 30.02 National Total F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 22.44 National Total F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 31.25 National Total F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 32.36 National Total F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 69.07 National Total F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 70.57 National Total F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 57.85 National Total F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 69.74 National Total F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 48.66 National Total F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 43.60 National Total F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 47.85 National Total F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 50.39 National Total G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 36.42 National Total G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 32.42 National Total G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 23.52 National Total G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 40.76 National Total G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 34.62 National Total G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 30.62 National Total G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 22.28 National Total G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 38.83 National Total G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 27.17 National Total G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 23.68 National Total G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 14.23 National Total G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 31.29 National Total H.1 % of enterprises that analyzed Big Data Total Enterprises 8.53 National Total H.1 % of enterprises that analyzed Big Data Industry 5.66 National Total H.1 % of enterprises that analyzed Big Data Construction 5.60 National Total H.1 % of enterprises that analyzed Big Data Services 10.35 National Total H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 34.48 National Total H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 41.19 National Total H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 18.74 National Total H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 34.64 National Total H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 50.40 National Total H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 33.21 National Total H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 72.70 National Total H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 51.96 National Total H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 48.56 National Total H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 45.12 National Total H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 37.60 National Total H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 50.57 National Total H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 20.70 National Total H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 14.29 National Total H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 10.56 National Total H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 23.31 National Total H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 82.58 National Total H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 85.39 National Total H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 98.07 National Total H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 80.22 National Total H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 33.12 National Total H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 28.95 National Total H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 9.32 National Total H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 36.71 National Total I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 88.13 National Total I.1 ICT Security: % of enterprises with internal security systems Industry 85.87 National Total I.1 ICT Security: % of enterprises with internal security systems Construction 85.22 National Total I.1 ICT Security: % of enterprises with internal security systems Services 89.68 National Total I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 94.80 National Total I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 94.75 National Total I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 95.18 National Total I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 94.74 National Total I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 54.56 National Total I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 55.91 National Total I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 53.96 National Total I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 54.12 National Total I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 14.73 National Total I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 14.16 National Total I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 11.40 National Total I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 15.60 National Total I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 62.95 National Total I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 59.40 National Total I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 52.57 National Total I.1.D ICT Security: % of enterprises that use external data backup (7) Services 66.40 National Total I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 43.99 National Total I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 40.49 National Total I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 33.21 National Total I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 47.51 National Total J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 83.77 National Total J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 81.16 National Total J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 85.71 National Total J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 84.50 National Total J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 31.17 National Total J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 24.23 National Total J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 47.57 National Total J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 30.63 National Total J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 6.94 National Total J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 5.46 National Total J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 11.00 National Total J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 6.72 National Total J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 68.12 National Total J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 66.27 National Total J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 60.03 National Total J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 70.55 National Total J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 91.97 National Total J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 94.08 National Total J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 90.48 National Total J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 91.42 National Total J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 21.54 National Total J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 24.91 National Total J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 17.22 National Total J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 21.04 National Total J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 18.62 National Total J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 17.70 National Total J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 15.51 National Total J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 19.65 National Total J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 2.82 National Total J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.38 National Total J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 2.48 National Total J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 3.51 National Total J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 73.24 National Total J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 73.51 National Total J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 65.94 National Total J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 74.60 National Total L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 3,509,850.94 National Total L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 629,822.18 National Total L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 51,516.42 National Total L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 2,828,512.34 National Total L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 3,186,647.66 National Total L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 658,792.26 National Total L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 54,437.40 National Total L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 2,473,418.00 National Total L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 4,667,594.49 National Total L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 1,027,941.35 National Total L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 91,709.54 National Total L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 3,547,943.59 National Total L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 1,864,283.30 National Total L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 349,163.42 National Total L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 22,036.04 National Total L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 1,493,083.84 National Total 01 Andalucía B.1 % of enterprises that have computers Total Enterprises 99.07 National Total 01 Andalucía B.1 % of enterprises that have computers Industry 98.28 National Total 01 Andalucía B.1 % of enterprises that have computers Construction 100.00 National Total 01 Andalucía B.1 % of enterprises that have computers Services 99.08 National Total 01 Andalucía B.1.1 % Staff that use computers for corporate purposes Total Enterprises 53.81 National Total 01 Andalucía B.1.1 % Staff that use computers for corporate purposes Industry 43.75 National Total 01 Andalucía B.1.1 % Staff that use computers for corporate purposes Construction 45.37 National Total 01 Andalucía B.1.1 % Staff that use computers for corporate purposes Services 58.22 National Total 01 Andalucía B.2 % of enterprises that use some type of open source software Total Enterprises 88.99 National Total 01 Andalucía B.2 % of enterprises that use some type of open source software Industry 86.28 National Total 01 Andalucía B.2 % of enterprises that use some type of open source software Construction 93.62 National Total 01 Andalucía B.2 % of enterprises that use some type of open source software Services 88.69 National Total 01 Andalucía B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 40.99 National Total 01 Andalucía B.2.A % of enterprises that use open source software by type: Operating systems Industry 36.18 National Total 01 Andalucía B.2.A % of enterprises that use open source software by type: Operating systems Construction 45.00 National Total 01 Andalucía B.2.A % of enterprises that use open source software by type: Operating systems Services 41.52 National Total 01 Andalucía B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 84.39 National Total 01 Andalucía B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 78.81 National Total 01 Andalucía B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 89.91 National Total 01 Andalucía B.2.B % of enterprises that use open source software by type: Internet Browsers Services 84.79 National Total 01 Andalucía B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 64.17 National Total 01 Andalucía B.2.C % of enterprises that use open source software by type: Office automation applications Industry 60.50 National Total 01 Andalucía B.2.C % of enterprises that use open source software by type: Office automation applications Construction 79.18 National Total 01 Andalucía B.2.C % of enterprises that use open source software by type: Office automation applications Services 61.58 National Total 01 Andalucía B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 27.67 National Total 01 Andalucía B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 23.60 National Total 01 Andalucía B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 35.84 National Total 01 Andalucía B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 26.91 National Total 01 Andalucía B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 19.67 National Total 01 Andalucía B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 19.31 National Total 01 Andalucía B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 12.00 National Total 01 Andalucía B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 21.70 National Total 01 Andalucía B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 37.10 National Total 01 Andalucía B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 28.50 National Total 01 Andalucía B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 41.65 National Total 01 Andalucía B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 38.70 National Total 01 Andalucía B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 3.63 National Total 01 Andalucía B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 2.38 National Total 01 Andalucía B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 0.12 National Total 01 Andalucía B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 4.91 National Total 01 Andalucía B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 4.46 National Total 01 Andalucía B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 2.48 National Total 01 Andalucía B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 4.91 National Total 01 Andalucía B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 4.97 National Total 01 Andalucía B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 3.94 National Total 01 Andalucía B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 4.69 National Total 01 Andalucía B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 1.50 National Total 01 Andalucía B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 4.30 National Total 01 Andalucía B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 4.32 National Total 01 Andalucía B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 3.68 National Total 01 Andalucía B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 4.62 National Total 01 Andalucía B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 4.44 National Total 01 Andalucía B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 3.98 National Total 01 Andalucía B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 2.06 National Total 01 Andalucía B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 1.95 National Total 01 Andalucía B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 5.10 National Total 01 Andalucía B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 1.44 National Total 01 Andalucía B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 3.01 National Total 01 Andalucía B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 1.30 National Total 01 Andalucía B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.97 National Total 01 Andalucía C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 21.93 National Total 01 Andalucía C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 25.67 National Total 01 Andalucía C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 10.07 National Total 01 Andalucía C.1 ICT specialists: % of enterprises that hired ICT specialists Services 23.70 National Total 01 Andalucía C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 22.34 National Total 01 Andalucía C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 19.67 National Total 01 Andalucía C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 18.69 National Total 01 Andalucía C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 24.10 National Total 01 Andalucía C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 47.55 National Total 01 Andalucía C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 66.35 National Total 01 Andalucía C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 8.02 National Total 01 Andalucía C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 50.33 National Total 01 Andalucía C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 76.55 National Total 01 Andalucía C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 62.76 National Total 01 Andalucía C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 99.74 National Total 01 Andalucía C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 75.63 National Total 01 Andalucía C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 9.53 National Total 01 Andalucía C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 6.07 National Total 01 Andalucía C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 3.01 National Total 01 Andalucía C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 12.26 National Total 01 Andalucía C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 1.61 National Total 01 Andalucía C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.87 National Total 01 Andalucía C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 1.50 National Total 01 Andalucía C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 1.87 National Total 01 Andalucía C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 28.02 National Total 01 Andalucía C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 25.88 National Total 01 Andalucía C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 18.00 National Total 01 Andalucía C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 31.21 National Total 01 Andalucía C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 61.38 National Total 01 Andalucía C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 57.95 National Total 01 Andalucía C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 71.81 National Total 01 Andalucía C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 59.86 National Total 01 Andalucía C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 41.41 National Total 01 Andalucía C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 38.79 National Total 01 Andalucía C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 37.26 National Total 01 Andalucía C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 43.29 National Total 01 Andalucía C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 47.60 National Total 01 Andalucía C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 47.80 National Total 01 Andalucía C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 50.79 National Total 01 Andalucía C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 46.75 National Total 01 Andalucía C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 16.10 National Total 01 Andalucía C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 14.60 National Total 01 Andalucía C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 12.14 National Total 01 Andalucía C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 17.56 National Total 01 Andalucía C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 53.36 National Total 01 Andalucía C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 45.92 National Total 01 Andalucía C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 52.64 National Total 01 Andalucía C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 55.91 National Total 01 Andalucía C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 17.93 National Total 01 Andalucía C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 14.74 National Total 01 Andalucía C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 17.29 National Total 01 Andalucía C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 19.10 National Total 01 Andalucía C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 52.97 National Total 01 Andalucía C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 43.56 National Total 01 Andalucía C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 49.67 National Total 01 Andalucía C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 56.79 National Total 01 Andalucía C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 17.48 National Total 01 Andalucía C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 15.89 National Total 01 Andalucía C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 8.89 National Total 01 Andalucía C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 20.12 National Total 01 Andalucía C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 44.08 National Total 01 Andalucía C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 40.24 National Total 01 Andalucía C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 35.84 National Total 01 Andalucía C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 47.36 National Total 01 Andalucía C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 16.63 National Total 01 Andalucía C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 14.99 National Total 01 Andalucía C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 9.24 National Total 01 Andalucía C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 18.99 National Total 01 Andalucía C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 44.95 National Total 01 Andalucía C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 41.23 National Total 01 Andalucía C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 39.36 National Total 01 Andalucía C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 47.53 National Total 01 Andalucía C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 25.94 National Total 01 Andalucía C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 24.42 National Total 01 Andalucía C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 21.08 National Total 01 Andalucía C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 27.64 National Total 01 Andalucía C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 57.69 National Total 01 Andalucía C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 48.81 National Total 01 Andalucía C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 59.20 National Total 01 Andalucía C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 60.13 National Total 01 Andalucía D.1 % of enterprises with an Internet connection Total Enterprises 99.07 National Total 01 Andalucía D.1 % of enterprises with an Internet connection Industry 98.28 National Total 01 Andalucía D.1 % of enterprises with an Internet connection Construction 100.00 National Total 01 Andalucía D.1 % of enterprises with an Internet connection Services 99.08 National Total 01 Andalucía D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 50.03 National Total 01 Andalucía D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 37.58 National Total 01 Andalucía D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 43.14 National Total 01 Andalucía D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 54.89 National Total 01 Andalucía D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.01 National Total 01 Andalucía D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 98.80 National Total 01 Andalucía D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 01 Andalucía D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 98.82 National Total 01 Andalucía D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 94.12 National Total 01 Andalucía D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 92.43 National Total 01 Andalucía D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 96.29 National Total 01 Andalucía D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 94.11 National Total 01 Andalucía D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 76.31 National Total 01 Andalucía D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 77.31 National Total 01 Andalucía D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 75.43 National Total 01 Andalucía D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 76.22 National Total 01 Andalucía D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 31.08 National Total 01 Andalucía D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 24.88 National Total 01 Andalucía D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 29.95 National Total 01 Andalucía D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 33.32 National Total 01 Andalucía D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 6.14 National Total 01 Andalucía D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 4.64 National Total 01 Andalucía D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 7.36 National Total 01 Andalucía D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 6.30 National Total 01 Andalucía D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 2.36 National Total 01 Andalucía D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 4.99 National Total 01 Andalucía D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 01 Andalucía D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 2.12 National Total 01 Andalucía D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 29.27 National Total 01 Andalucía D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 35.80 National Total 01 Andalucía D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 32.60 National Total 01 Andalucía D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 26.38 National Total 01 Andalucía D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 32.55 National Total 01 Andalucía D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 24.08 National Total 01 Andalucía D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 36.60 National Total 01 Andalucía D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 34.21 National Total 01 Andalucía D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 16.15 National Total 01 Andalucía D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 13.84 National Total 01 Andalucía D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 14.51 National Total 01 Andalucía D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 17.29 National Total 01 Andalucía D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 13.79 National Total 01 Andalucía D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 13.72 National Total 01 Andalucía D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 12.58 National Total 01 Andalucía D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 14.11 National Total 01 Andalucía D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 80.81 National Total 01 Andalucía D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 84.19 National Total 01 Andalucía D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 88.60 National Total 01 Andalucía D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 77.78 National Total 01 Andalucía D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 61.97 National Total 01 Andalucía D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 62.25 National Total 01 Andalucía D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 64.82 National Total 01 Andalucía D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 61.17 National Total 01 Andalucía D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 68.12 National Total 01 Andalucía D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 68.24 National Total 01 Andalucía D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 78.24 National Total 01 Andalucía D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 65.54 National Total 01 Andalucía D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 28.11 National Total 01 Andalucía D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 32.36 National Total 01 Andalucía D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 30.79 National Total 01 Andalucía D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 26.10 National Total 01 Andalucía D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 28.29 National Total 01 Andalucía D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 18.88 National Total 01 Andalucía D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 31.40 National Total 01 Andalucía D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 30.56 National Total 01 Andalucía D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 77.11 National Total 01 Andalucía D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 83.93 National Total 01 Andalucía D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 81.19 National Total 01 Andalucía D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 73.93 National Total 01 Andalucía D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 42.69 National Total 01 Andalucía D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 48.21 National Total 01 Andalucía D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 48.66 National Total 01 Andalucía D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 39.45 National Total 01 Andalucía D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 47.44 National Total 01 Andalucía D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 48.86 National Total 01 Andalucía D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 47.43 National Total 01 Andalucía D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 46.99 National Total 01 Andalucía D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 71.87 National Total 01 Andalucía D.7 % of enterprises with Internet connection and website/web page (3) Industry 69.52 National Total 01 Andalucía D.7 % of enterprises with Internet connection and website/web page (3) Construction 74.37 National Total 01 Andalucía D.7 % of enterprises with Internet connection and website/web page (3) Services 71.98 National Total 01 Andalucía D.7.1.A Web Services: Company Presentation (4) Total Enterprises 86.40 National Total 01 Andalucía D.7.1.A Web Services: Company Presentation (4) Industry 89.51 National Total 01 Andalucía D.7.1.A Web Services: Company Presentation (4) Construction 83.44 National Total 01 Andalucía D.7.1.A Web Services: Company Presentation (4) Services 86.23 National Total 01 Andalucía D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 21.32 National Total 01 Andalucía D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 22.99 National Total 01 Andalucía D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 3.98 National Total 01 Andalucía D.7.1.B Web Services: Receiving orders or bookings online (4) Services 25.33 National Total 01 Andalucía D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 49.42 National Total 01 Andalucía D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 54.35 National Total 01 Andalucía D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 29.00 National Total 01 Andalucía D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 53.24 National Total 01 Andalucía D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 10.86 National Total 01 Andalucía D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 13.73 National Total 01 Andalucía D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 2.08 National Total 01 Andalucía D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 12.28 National Total 01 Andalucía D.7.1.E Web Services: Online order tracking (4) Total Enterprises 12.36 National Total 01 Andalucía D.7.1.E Web Services: Online order tracking (4) Industry 8.60 National Total 01 Andalucía D.7.1.E Web Services: Online order tracking (4) Construction 4.62 National Total 01 Andalucía D.7.1.E Web Services: Online order tracking (4) Services 15.52 National Total 01 Andalucía D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 10.60 National Total 01 Andalucía D.7.1.F Web Services: Website customization for regular users (4) Industry 15.00 National Total 01 Andalucía D.7.1.F Web Services: Website customization for regular users (4) Construction 0.71 National Total 01 Andalucía D.7.1.F Web Services: Website customization for regular users (4) Services 11.83 National Total 01 Andalucía D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 45.92 National Total 01 Andalucía D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 35.39 National Total 01 Andalucía D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 21.04 National Total 01 Andalucía D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 55.61 National Total 01 Andalucía D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 66.94 National Total 01 Andalucía D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 61.37 National Total 01 Andalucía D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 60.37 National Total 01 Andalucía D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 70.35 National Total 01 Andalucía D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 22.02 National Total 01 Andalucía D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 17.96 National Total 01 Andalucía D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 17.03 National Total 01 Andalucía D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 24.56 National Total 01 Andalucía D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 28.27 National Total 01 Andalucía D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 24.61 National Total 01 Andalucía D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 31.23 National Total 01 Andalucía D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 28.62 National Total 01 Andalucía D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 93.32 National Total 01 Andalucía D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 94.25 National Total 01 Andalucía D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 99.52 National Total 01 Andalucía D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 91.47 National Total 01 Andalucía D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 86.19 National Total 01 Andalucía D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 88.50 National Total 01 Andalucía D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 96.45 National Total 01 Andalucía D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 82.87 National Total 01 Andalucía D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 82.08 National Total 01 Andalucía D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 81.36 National Total 01 Andalucía D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 84.52 National Total 01 Andalucía D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 81.69 National Total 01 Andalucía D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 73.06 National Total 01 Andalucía D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 74.92 National Total 01 Andalucía D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 73.26 National Total 01 Andalucía D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 72.43 National Total 01 Andalucía D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 75.47 National Total 01 Andalucía D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 79.06 National Total 01 Andalucía D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 76.77 National Total 01 Andalucía D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 74.02 National Total 01 Andalucía D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 65.90 National Total 01 Andalucía D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 65.70 National Total 01 Andalucía D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 70.33 National Total 01 Andalucía D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 64.85 National Total 01 Andalucía D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 55.86 National Total 01 Andalucía D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 48.28 National Total 01 Andalucía D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 67.67 National Total 01 Andalucía D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 55.27 National Total 01 Andalucía D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 21.39 National Total 01 Andalucía D.10 % of enterprises that pay to advertise on the Internet (3) Industry 18.96 National Total 01 Andalucía D.10 % of enterprises that pay to advertise on the Internet (3) Construction 18.68 National Total 01 Andalucía D.10 % of enterprises that pay to advertise on the Internet (3) Services 22.84 National Total 01 Andalucía D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 19.13 National Total 01 Andalucía D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 16.39 National Total 01 Andalucía D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 17.88 National Total 01 Andalucía D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 20.30 National Total 01 Andalucía D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 85.93 National Total 01 Andalucía D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 75.04 National Total 01 Andalucía D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 88.79 National Total 01 Andalucía D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 88.07 National Total 01 Andalucía D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 36.94 National Total 01 Andalucía D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 35.47 National Total 01 Andalucía D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 22.90 National Total 01 Andalucía D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 40.43 National Total 01 Andalucía D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 32.20 National Total 01 Andalucía D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 29.00 National Total 01 Andalucía D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 6.62 National Total 01 Andalucía D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 38.70 National Total 01 Andalucía D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 46.67 National Total 01 Andalucía D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 62.59 National Total 01 Andalucía D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 27.87 National Total 01 Andalucía D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 46.79 National Total 01 Andalucía D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 78.61 National Total 01 Andalucía D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 85.38 National Total 01 Andalucía D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 73.66 National Total 01 Andalucía D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 77.72 National Total 01 Andalucía D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 20.46 National Total 01 Andalucía D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 22.72 National Total 01 Andalucía D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 8.86 National Total 01 Andalucía D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 22.45 National Total 01 Andalucía D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 99.08 National Total 01 Andalucía D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 98.84 National Total 01 Andalucía D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 01 Andalucía D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 98.95 National Total 01 Andalucía E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 42.40 National Total 01 Andalucía E.1 Social Media: % of enterprises that use Social Media (3) Industry 28.88 National Total 01 Andalucía E.1 Social Media: % of enterprises that use Social Media (3) Construction 30.42 National Total 01 Andalucía E.1 Social Media: % of enterprises that use Social Media (3) Services 49.68 National Total 01 Andalucía E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 96.32 National Total 01 Andalucía E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 96.42 National Total 01 Andalucía E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 86.93 National Total 01 Andalucía E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 97.75 National Total 01 Andalucía E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 41.64 National Total 01 Andalucía E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 48.29 National Total 01 Andalucía E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 14.72 National Total 01 Andalucía E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 44.58 National Total 01 Andalucía E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 41.87 National Total 01 Andalucía E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 58.19 National Total 01 Andalucía E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 23.73 National Total 01 Andalucía E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 41.69 National Total 01 Andalucía E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 8.45 National Total 01 Andalucía E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 11.18 National Total 01 Andalucía E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 9.94 National Total 01 Andalucía E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 7.72 National Total 01 Andalucía E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 53.43 National Total 01 Andalucía E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 35.09 National Total 01 Andalucía E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 43.69 National Total 01 Andalucía E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 58.30 National Total 01 Andalucía E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 41.14 National Total 01 Andalucía E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 61.20 National Total 01 Andalucía E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 53.90 National Total 01 Andalucía E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 35.50 National Total 01 Andalucía E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 4.52 National Total 01 Andalucía E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 2.74 National Total 01 Andalucía E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 1.73 National Total 01 Andalucía E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 5.27 National Total 01 Andalucía F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 16.22 National Total 01 Andalucía F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 19.84 National Total 01 Andalucía F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 10.17 National Total 01 Andalucía F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 16.60 National Total 01 Andalucía F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 68.64 National Total 01 Andalucía F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 82.52 National Total 01 Andalucía F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 41.18 National Total 01 Andalucía F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 67.65 National Total 01 Andalucía F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 40.31 National Total 01 Andalucía F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 38.02 National Total 01 Andalucía F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 11.95 National Total 01 Andalucía F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 45.56 National Total 01 Andalucía F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 66.89 National Total 01 Andalucía F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 61.99 National Total 01 Andalucía F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 79.85 National Total 01 Andalucía F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 66.73 National Total 01 Andalucía F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 79.40 National Total 01 Andalucía F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 66.99 National Total 01 Andalucía F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 93.76 National Total 01 Andalucía F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 81.87 National Total 01 Andalucía F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 33.41 National Total 01 Andalucía F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 26.05 National Total 01 Andalucía F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 67.38 National Total 01 Andalucía F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 30.94 National Total 01 Andalucía F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 28.51 National Total 01 Andalucía F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 33.28 National Total 01 Andalucía F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 5.97 National Total 01 Andalucía F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 30.19 National Total 01 Andalucía F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 36.59 National Total 01 Andalucía F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 29.37 National Total 01 Andalucía F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 45.19 National Total 01 Andalucía F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 37.98 National Total 01 Andalucía F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 58.33 National Total 01 Andalucía F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 50.74 National Total 01 Andalucía F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 25.06 National Total 01 Andalucía F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 66.33 National Total 01 Andalucía F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 58.03 National Total 01 Andalucía F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 62.01 National Total 01 Andalucía F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 76.92 National Total 01 Andalucía F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 53.61 National Total 01 Andalucía G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 32.33 National Total 01 Andalucía G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 30.57 National Total 01 Andalucía G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 24.17 National Total 01 Andalucía G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 34.93 National Total 01 Andalucía G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 30.65 National Total 01 Andalucía G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 28.65 National Total 01 Andalucía G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 24.17 National Total 01 Andalucía G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 32.90 National Total 01 Andalucía G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 23.46 National Total 01 Andalucía G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 20.45 National Total 01 Andalucía G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 11.11 National Total 01 Andalucía G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 27.50 National Total 01 Andalucía H.1 % of enterprises that analyzed Big Data Total Enterprises 8.90 National Total 01 Andalucía H.1 % of enterprises that analyzed Big Data Industry 4.20 National Total 01 Andalucía H.1 % of enterprises that analyzed Big Data Construction 7.19 National Total 01 Andalucía H.1 % of enterprises that analyzed Big Data Services 10.81 National Total 01 Andalucía H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 23.97 National Total 01 Andalucía H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 30.08 National Total 01 Andalucía H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 11.12 National Total 01 Andalucía H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 25.35 National Total 01 Andalucía H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 63.47 National Total 01 Andalucía H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 47.78 National Total 01 Andalucía H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 99.31 National Total 01 Andalucía H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 59.46 National Total 01 Andalucía H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 53.49 National Total 01 Andalucía H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 41.54 National Total 01 Andalucía H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 40.44 National Total 01 Andalucía H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 57.13 National Total 01 Andalucía H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 18.46 National Total 01 Andalucía H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 29.85 National Total 01 Andalucía H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 2.29 National Total 01 Andalucía H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 19.74 National Total 01 Andalucía H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 78.36 National Total 01 Andalucía H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 93.49 National Total 01 Andalucía H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 01 Andalucía H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 72.89 National Total 01 Andalucía H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 41.43 National Total 01 Andalucía H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 22.52 National Total 01 Andalucía H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 17.15 National Total 01 Andalucía H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 47.80 National Total 01 Andalucía I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 86.21 National Total 01 Andalucía I.1 ICT Security: % of enterprises with internal security systems Industry 80.68 National Total 01 Andalucía I.1 ICT Security: % of enterprises with internal security systems Construction 85.81 National Total 01 Andalucía I.1 ICT Security: % of enterprises with internal security systems Services 88.07 National Total 01 Andalucía I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 95.39 National Total 01 Andalucía I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 97.24 National Total 01 Andalucía I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 94.86 National Total 01 Andalucía I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 94.98 National Total 01 Andalucía I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 52.45 National Total 01 Andalucía I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 52.20 National Total 01 Andalucía I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 49.78 National Total 01 Andalucía I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 53.17 National Total 01 Andalucía I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 13.79 National Total 01 Andalucía I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 15.50 National Total 01 Andalucía I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 5.36 National Total 01 Andalucía I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 15.35 National Total 01 Andalucía I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 54.11 National Total 01 Andalucía I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 43.88 National Total 01 Andalucía I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 42.58 National Total 01 Andalucía I.1.D ICT Security: % of enterprises that use external data backup (7) Services 59.89 National Total 01 Andalucía I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 38.29 National Total 01 Andalucía I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 36.52 National Total 01 Andalucía I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 26.27 National Total 01 Andalucía I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 41.73 National Total 01 Andalucía J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 82.44 National Total 01 Andalucía J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 84.90 National Total 01 Andalucía J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 82.36 National Total 01 Andalucía J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 81.68 National Total 01 Andalucía J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 28.21 National Total 01 Andalucía J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 24.83 National Total 01 Andalucía J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 45.46 National Total 01 Andalucía J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 24.99 National Total 01 Andalucía J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 4.79 National Total 01 Andalucía J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 3.36 National Total 01 Andalucía J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 9.93 National Total 01 Andalucía J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 3.96 National Total 01 Andalucía J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 69.35 National Total 01 Andalucía J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 65.21 National Total 01 Andalucía J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 67.68 National Total 01 Andalucía J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 71.15 National Total 01 Andalucía J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 93.26 National Total 01 Andalucía J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 91.40 National Total 01 Andalucía J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 92.96 National Total 01 Andalucía J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 93.94 National Total 01 Andalucía J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 21.69 National Total 01 Andalucía J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 26.99 National Total 01 Andalucía J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 12.72 National Total 01 Andalucía J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 22.19 National Total 01 Andalucía J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 15.93 National Total 01 Andalucía J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 15.60 National Total 01 Andalucía J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 18.33 National Total 01 Andalucía J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 15.43 National Total 01 Andalucía J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 2.43 National Total 01 Andalucía J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.71 National Total 01 Andalucía J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 5.82 National Total 01 Andalucía J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 1.82 National Total 01 Andalucía J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 71.48 National Total 01 Andalucía J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 66.13 National Total 01 Andalucía J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 65.68 National Total 01 Andalucía J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 74.63 National Total 01 Andalucía L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 95,909.40 National Total 01 Andalucía L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 14,563.87 National Total 01 Andalucía L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 4,845.70 National Total 01 Andalucía L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 76,499.83 National Total 01 Andalucía L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 135,196.07 National Total 01 Andalucía L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 19,554.89 National Total 01 Andalucía L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 4,625.67 National Total 01 Andalucía L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 111,015.51 National Total 01 Andalucía L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 279,458.10 National Total 01 Andalucía L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 34,542.11 National Total 01 Andalucía L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 14,178.34 National Total 01 Andalucía L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 230,737.64 National Total 01 Andalucía L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 44,037.78 National Total 01 Andalucía L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 12,662.24 National Total 01 Andalucía L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 3,025.48 National Total 01 Andalucía L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 28,350.06 National Total 02 Aragón B.1 % of enterprises that have computers Total Enterprises 99.79 National Total 02 Aragón B.1 % of enterprises that have computers Industry 100.00 National Total 02 Aragón B.1 % of enterprises that have computers Construction 100.00 National Total 02 Aragón B.1 % of enterprises that have computers Services 99.59 National Total 02 Aragón B.1.1 % Staff that use computers for corporate purposes Total Enterprises 50.66 National Total 02 Aragón B.1.1 % Staff that use computers for corporate purposes Industry 42.24 National Total 02 Aragón B.1.1 % Staff that use computers for corporate purposes Construction 37.09 National Total 02 Aragón B.1.1 % Staff that use computers for corporate purposes Services 60.31 National Total 02 Aragón B.2 % of enterprises that use some type of open source software Total Enterprises 86.63 National Total 02 Aragón B.2 % of enterprises that use some type of open source software Industry 83.41 National Total 02 Aragón B.2 % of enterprises that use some type of open source software Construction 95.08 National Total 02 Aragón B.2 % of enterprises that use some type of open source software Services 86.88 National Total 02 Aragón B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 39.50 National Total 02 Aragón B.2.A % of enterprises that use open source software by type: Operating systems Industry 47.10 National Total 02 Aragón B.2.A % of enterprises that use open source software by type: Operating systems Construction 30.80 National Total 02 Aragón B.2.A % of enterprises that use open source software by type: Operating systems Services 36.33 National Total 02 Aragón B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 82.43 National Total 02 Aragón B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 81.22 National Total 02 Aragón B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 81.80 National Total 02 Aragón B.2.B % of enterprises that use open source software by type: Internet Browsers Services 83.39 National Total 02 Aragón B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 61.72 National Total 02 Aragón B.2.C % of enterprises that use open source software by type: Office automation applications Industry 56.83 National Total 02 Aragón B.2.C % of enterprises that use open source software by type: Office automation applications Construction 67.41 National Total 02 Aragón B.2.C % of enterprises that use open source software by type: Office automation applications Services 63.74 National Total 02 Aragón B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 29.89 National Total 02 Aragón B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 29.92 National Total 02 Aragón B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 31.11 National Total 02 Aragón B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 29.59 National Total 02 Aragón B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 20.22 National Total 02 Aragón B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 18.61 National Total 02 Aragón B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 11.07 National Total 02 Aragón B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 23.42 National Total 02 Aragón B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 31.64 National Total 02 Aragón B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 26.92 National Total 02 Aragón B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 29.33 National Total 02 Aragón B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 35.38 National Total 02 Aragón B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 7.01 National Total 02 Aragón B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 7.75 National Total 02 Aragón B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 1.73 National Total 02 Aragón B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 7.73 National Total 02 Aragón B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 5.58 National Total 02 Aragón B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 7.21 National Total 02 Aragón B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 0.00 National Total 02 Aragón B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 5.76 National Total 02 Aragón B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 5.69 National Total 02 Aragón B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 7.92 National Total 02 Aragón B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 0.00 National Total 02 Aragón B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 5.48 National Total 02 Aragón B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 4.87 National Total 02 Aragón B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 8.41 National Total 02 Aragón B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 02 Aragón B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 3.58 National Total 02 Aragón B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 4.72 National Total 02 Aragón B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 6.55 National Total 02 Aragón B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 0.00 National Total 02 Aragón B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 4.56 National Total 02 Aragón B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 0.42 National Total 02 Aragón B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 1.08 National Total 02 Aragón B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 02 Aragón B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.06 National Total 02 Aragón C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 24.44 National Total 02 Aragón C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 28.36 National Total 02 Aragón C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 17.40 National Total 02 Aragón C.1 ICT specialists: % of enterprises that hired ICT specialists Services 23.39 National Total 02 Aragón C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 21.79 National Total 02 Aragón C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 25.03 National Total 02 Aragón C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 15.49 National Total 02 Aragón C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 21.04 National Total 02 Aragón C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 52.50 National Total 02 Aragón C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 51.59 National Total 02 Aragón C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 80.56 National Total 02 Aragón C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 48.48 National Total 02 Aragón C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 80.13 National Total 02 Aragón C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 77.30 National Total 02 Aragón C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 68.22 National Total 02 Aragón C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 84.44 National Total 02 Aragón C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 7.62 National Total 02 Aragón C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 6.25 National Total 02 Aragón C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 11.63 National Total 02 Aragón C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 7.64 National Total 02 Aragón C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 1.48 National Total 02 Aragón C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.36 National Total 02 Aragón C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 02 Aragón C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 2.58 National Total 02 Aragón C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 24.71 National Total 02 Aragón C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 24.40 National Total 02 Aragón C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 24.69 National Total 02 Aragón C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 24.93 National Total 02 Aragón C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 64.71 National Total 02 Aragón C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 65.67 National Total 02 Aragón C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 57.11 National Total 02 Aragón C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 65.80 National Total 02 Aragón C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 41.99 National Total 02 Aragón C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 39.57 National Total 02 Aragón C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 30.06 National Total 02 Aragón C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 46.39 National Total 02 Aragón C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 47.46 National Total 02 Aragón C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 51.14 National Total 02 Aragón C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 58.38 National Total 02 Aragón C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 42.44 National Total 02 Aragón C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 15.24 National Total 02 Aragón C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 15.42 National Total 02 Aragón C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 9.58 National Total 02 Aragón C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 16.41 National Total 02 Aragón C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 55.29 National Total 02 Aragón C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 62.65 National Total 02 Aragón C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 46.27 National Total 02 Aragón C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 52.35 National Total 02 Aragón C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 14.81 National Total 02 Aragón C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 16.22 National Total 02 Aragón C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 7.81 National Total 02 Aragón C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 15.45 National Total 02 Aragón C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 58.89 National Total 02 Aragón C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 64.02 National Total 02 Aragón C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 57.18 National Total 02 Aragón C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 55.79 National Total 02 Aragón C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 13.30 National Total 02 Aragón C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 8.96 National Total 02 Aragón C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 9.46 National Total 02 Aragón C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 17.14 National Total 02 Aragón C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 48.65 National Total 02 Aragón C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 53.71 National Total 02 Aragón C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 38.55 National Total 02 Aragón C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 47.53 National Total 02 Aragón C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 13.18 National Total 02 Aragón C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 9.27 National Total 02 Aragón C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 9.46 National Total 02 Aragón C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 16.70 National Total 02 Aragón C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 47.94 National Total 02 Aragón C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 51.64 National Total 02 Aragón C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 37.51 National Total 02 Aragón C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 47.82 National Total 02 Aragón C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 24.09 National Total 02 Aragón C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 25.99 National Total 02 Aragón C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 19.70 National Total 02 Aragón C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 23.81 National Total 02 Aragón C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 60.33 National Total 02 Aragón C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 58.20 National Total 02 Aragón C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 68.73 National Total 02 Aragón C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 59.85 National Total 02 Aragón D.1 % of enterprises with an Internet connection Total Enterprises 99.79 National Total 02 Aragón D.1 % of enterprises with an Internet connection Industry 100.00 National Total 02 Aragón D.1 % of enterprises with an Internet connection Construction 100.00 National Total 02 Aragón D.1 % of enterprises with an Internet connection Services 99.59 National Total 02 Aragón D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 46.36 National Total 02 Aragón D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 37.43 National Total 02 Aragón D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 35.72 National Total 02 Aragón D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 56.06 National Total 02 Aragón D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.43 National Total 02 Aragón D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 99.02 National Total 02 Aragón D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 02 Aragón D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.58 National Total 02 Aragón D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 93.96 National Total 02 Aragón D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 93.98 National Total 02 Aragón D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 100.00 National Total 02 Aragón D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 92.55 National Total 02 Aragón D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 77.56 National Total 02 Aragón D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 78.54 National Total 02 Aragón D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 92.72 National Total 02 Aragón D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 73.38 National Total 02 Aragón D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 29.33 National Total 02 Aragón D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 25.47 National Total 02 Aragón D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 14.38 National Total 02 Aragón D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 35.41 National Total 02 Aragón D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 6.28 National Total 02 Aragón D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 5.35 National Total 02 Aragón D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 2.11 National Total 02 Aragón D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 7.87 National Total 02 Aragón D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.79 National Total 02 Aragón D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.36 National Total 02 Aragón D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 02 Aragón D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 1.27 National Total 02 Aragón D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 31.80 National Total 02 Aragón D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 35.23 National Total 02 Aragón D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 40.00 National Total 02 Aragón D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 27.55 National Total 02 Aragón D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 29.83 National Total 02 Aragón D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 24.26 National Total 02 Aragón D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 41.47 National Total 02 Aragón D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 30.94 National Total 02 Aragón D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 14.15 National Total 02 Aragón D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 9.80 National Total 02 Aragón D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 11.43 National Total 02 Aragón D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 17.75 National Total 02 Aragón D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 17.40 National Total 02 Aragón D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 24.33 National Total 02 Aragón D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 7.10 National Total 02 Aragón D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 15.04 National Total 02 Aragón D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 87.22 National Total 02 Aragón D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 88.71 National Total 02 Aragón D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 84.35 National Total 02 Aragón D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 86.86 National Total 02 Aragón D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 69.59 National Total 02 Aragón D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 72.18 National Total 02 Aragón D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 71.07 National Total 02 Aragón D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 67.47 National Total 02 Aragón D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 72.97 National Total 02 Aragón D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 69.37 National Total 02 Aragón D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 77.19 National Total 02 Aragón D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 74.46 National Total 02 Aragón D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 22.77 National Total 02 Aragón D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 16.80 National Total 02 Aragón D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 27.61 National Total 02 Aragón D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 25.72 National Total 02 Aragón D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 20.84 National Total 02 Aragón D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 15.91 National Total 02 Aragón D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 21.09 National Total 02 Aragón D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 25.31 National Total 02 Aragón D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 83.99 National Total 02 Aragón D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 87.35 National Total 02 Aragón D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 78.72 National Total 02 Aragón D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 82.92 National Total 02 Aragón D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 46.49 National Total 02 Aragón D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 46.04 National Total 02 Aragón D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 49.71 National Total 02 Aragón D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 46.06 National Total 02 Aragón D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 49.90 National Total 02 Aragón D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 47.61 National Total 02 Aragón D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 41.78 National Total 02 Aragón D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 53.34 National Total 02 Aragón D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 84.09 National Total 02 Aragón D.7 % of enterprises with Internet connection and website/web page (3) Industry 89.10 National Total 02 Aragón D.7 % of enterprises with Internet connection and website/web page (3) Construction 87.85 National Total 02 Aragón D.7 % of enterprises with Internet connection and website/web page (3) Services 79.81 National Total 02 Aragón D.7.1.A Web Services: Company Presentation (4) Total Enterprises 92.67 National Total 02 Aragón D.7.1.A Web Services: Company Presentation (4) Industry 94.47 National Total 02 Aragón D.7.1.A Web Services: Company Presentation (4) Construction 88.21 National Total 02 Aragón D.7.1.A Web Services: Company Presentation (4) Services 92.42 National Total 02 Aragón D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 15.52 National Total 02 Aragón D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 6.92 National Total 02 Aragón D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 7.27 National Total 02 Aragón D.7.1.B Web Services: Receiving orders or bookings online (4) Services 24.19 National Total 02 Aragón D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 50.51 National Total 02 Aragón D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 47.72 National Total 02 Aragón D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 44.15 National Total 02 Aragón D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 54.26 National Total 02 Aragón D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 8.22 National Total 02 Aragón D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 4.21 National Total 02 Aragón D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 6.60 National Total 02 Aragón D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 11.70 National Total 02 Aragón D.7.1.E Web Services: Online order tracking (4) Total Enterprises 8.68 National Total 02 Aragón D.7.1.E Web Services: Online order tracking (4) Industry 5.02 National Total 02 Aragón D.7.1.E Web Services: Online order tracking (4) Construction 4.86 National Total 02 Aragón D.7.1.E Web Services: Online order tracking (4) Services 12.45 National Total 02 Aragón D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 7.11 National Total 02 Aragón D.7.1.F Web Services: Website customization for regular users (4) Industry 4.01 National Total 02 Aragón D.7.1.F Web Services: Website customization for regular users (4) Construction 4.86 National Total 02 Aragón D.7.1.F Web Services: Website customization for regular users (4) Services 10.05 National Total 02 Aragón D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 39.13 National Total 02 Aragón D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 26.09 National Total 02 Aragón D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 36.35 National Total 02 Aragón D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 49.78 National Total 02 Aragón D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 66.88 National Total 02 Aragón D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 54.81 National Total 02 Aragón D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 69.09 National Total 02 Aragón D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 75.53 National Total 02 Aragón D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 19.98 National Total 02 Aragón D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 9.33 National Total 02 Aragón D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 27.58 National Total 02 Aragón D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 26.17 National Total 02 Aragón D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 26.38 National Total 02 Aragón D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 14.30 National Total 02 Aragón D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 31.76 National Total 02 Aragón D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 34.24 National Total 02 Aragón D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 89.97 National Total 02 Aragón D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 92.55 National Total 02 Aragón D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 97.51 National Total 02 Aragón D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 86.45 National Total 02 Aragón D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 83.18 National Total 02 Aragón D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 88.88 National Total 02 Aragón D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 90.35 National Total 02 Aragón D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 77.62 National Total 02 Aragón D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 81.47 National Total 02 Aragón D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 86.50 National Total 02 Aragón D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 94.74 National Total 02 Aragón D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 74.97 National Total 02 Aragón D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 73.36 National Total 02 Aragón D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 75.99 National Total 02 Aragón D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 88.10 National Total 02 Aragón D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 68.15 National Total 02 Aragón D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 76.38 National Total 02 Aragón D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 82.86 National Total 02 Aragón D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 81.59 National Total 02 Aragón D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 70.75 National Total 02 Aragón D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 57.92 National Total 02 Aragón D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 62.34 National Total 02 Aragón D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 54.39 National Total 02 Aragón D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 55.71 National Total 02 Aragón D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 61.93 National Total 02 Aragón D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 64.77 National Total 02 Aragón D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 50.94 National Total 02 Aragón D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 62.53 National Total 02 Aragón D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 25.62 National Total 02 Aragón D.10 % of enterprises that pay to advertise on the Internet (3) Industry 16.90 National Total 02 Aragón D.10 % of enterprises that pay to advertise on the Internet (3) Construction 51.28 National Total 02 Aragón D.10 % of enterprises that pay to advertise on the Internet (3) Services 25.65 National Total 02 Aragón D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 22.06 National Total 02 Aragón D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 14.88 National Total 02 Aragón D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 48.79 National Total 02 Aragón D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 20.80 National Total 02 Aragón D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 75.10 National Total 02 Aragón D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 76.87 National Total 02 Aragón D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 67.67 National Total 02 Aragón D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 78.27 National Total 02 Aragón D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 21.84 National Total 02 Aragón D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 15.08 National Total 02 Aragón D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 5.11 National Total 02 Aragón D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 34.20 National Total 02 Aragón D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 18.13 National Total 02 Aragón D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 5.92 National Total 02 Aragón D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 9.44 National Total 02 Aragón D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 28.81 National Total 02 Aragón D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 50.75 National Total 02 Aragón D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 52.01 National Total 02 Aragón D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 45.41 National Total 02 Aragón D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 53.03 National Total 02 Aragón D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 69.31 National Total 02 Aragón D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 78.60 National Total 02 Aragón D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 90.16 National Total 02 Aragón D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 58.15 National Total 02 Aragón D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 25.51 National Total 02 Aragón D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 22.05 National Total 02 Aragón D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 14.28 National Total 02 Aragón D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 32.74 National Total 02 Aragón D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 100.00 National Total 02 Aragón D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 02 Aragón D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 02 Aragón D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 100.00 National Total 02 Aragón E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 39.43 National Total 02 Aragón E.1 Social Media: % of enterprises that use Social Media (3) Industry 33.23 National Total 02 Aragón E.1 Social Media: % of enterprises that use Social Media (3) Construction 42.54 National Total 02 Aragón E.1 Social Media: % of enterprises that use Social Media (3) Services 42.94 National Total 02 Aragón E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 94.59 National Total 02 Aragón E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 94.33 National Total 02 Aragón E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.00 National Total 02 Aragón E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 93.50 National Total 02 Aragón E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 40.25 National Total 02 Aragón E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 32.09 National Total 02 Aragón E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 22.69 National Total 02 Aragón E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 48.58 National Total 02 Aragón E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 38.00 National Total 02 Aragón E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 35.78 National Total 02 Aragón E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 10.83 National Total 02 Aragón E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 45.39 National Total 02 Aragón E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 11.60 National Total 02 Aragón E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 7.82 National Total 02 Aragón E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 0.00 National Total 02 Aragón E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 16.26 National Total 02 Aragón E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 41.46 National Total 02 Aragón E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 37.75 National Total 02 Aragón E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 12.94 National Total 02 Aragón E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 49.94 National Total 02 Aragón E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 47.88 National Total 02 Aragón E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 57.49 National Total 02 Aragón E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 87.06 National Total 02 Aragón E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 33.84 National Total 02 Aragón E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 3.02 National Total 02 Aragón E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 2.38 National Total 02 Aragón E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.00 National Total 02 Aragón E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 4.05 National Total 02 Aragón F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 15.31 National Total 02 Aragón F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 19.20 National Total 02 Aragón F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 13.30 National Total 02 Aragón F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 13.13 National Total 02 Aragón F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 64.55 National Total 02 Aragón F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 60.46 National Total 02 Aragón F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 72.57 National Total 02 Aragón F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 66.76 National Total 02 Aragón F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 28.80 National Total 02 Aragón F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 30.41 National Total 02 Aragón F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 18.74 National Total 02 Aragón F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 29.55 National Total 02 Aragón F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 52.20 National Total 02 Aragón F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 41.78 National Total 02 Aragón F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 0.00 National Total 02 Aragón F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 74.83 National Total 02 Aragón F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 62.23 National Total 02 Aragón F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 54.12 National Total 02 Aragón F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 50.08 National Total 02 Aragón F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 73.17 National Total 02 Aragón F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 28.89 National Total 02 Aragón F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 20.86 National Total 02 Aragón F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 11.54 National Total 02 Aragón F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 40.98 National Total 02 Aragón F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 30.75 National Total 02 Aragón F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 18.58 National Total 02 Aragón F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 11.54 National Total 02 Aragón F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 47.42 National Total 02 Aragón F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 19.96 National Total 02 Aragón F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 21.20 National Total 02 Aragón F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 0.00 National Total 02 Aragón F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 23.40 National Total 02 Aragón F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 68.59 National Total 02 Aragón F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 72.53 National Total 02 Aragón F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 65.36 National Total 02 Aragón F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 65.41 National Total 02 Aragón F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 47.26 National Total 02 Aragón F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 51.29 National Total 02 Aragón F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 34.64 National Total 02 Aragón F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 46.18 National Total 02 Aragón G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 31.52 National Total 02 Aragón G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 24.22 National Total 02 Aragón G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 33.35 National Total 02 Aragón G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 36.06 National Total 02 Aragón G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 29.46 National Total 02 Aragón G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 23.16 National Total 02 Aragón G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 26.71 National Total 02 Aragón G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 34.37 National Total 02 Aragón G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 23.37 National Total 02 Aragón G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 17.03 National Total 02 Aragón G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 23.51 National Total 02 Aragón G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 27.65 National Total 02 Aragón H.1 % of enterprises that analyzed Big Data Total Enterprises 4.93 National Total 02 Aragón H.1 % of enterprises that analyzed Big Data Industry 2.12 National Total 02 Aragón H.1 % of enterprises that analyzed Big Data Construction 2.49 National Total 02 Aragón H.1 % of enterprises that analyzed Big Data Services 7.40 National Total 02 Aragón H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 33.40 National Total 02 Aragón H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 41.93 National Total 02 Aragón H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 0.00 National Total 02 Aragón H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 34.32 National Total 02 Aragón H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 57.50 National Total 02 Aragón H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 32.41 National Total 02 Aragón H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 02 Aragón H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 59.11 National Total 02 Aragón H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 44.27 National Total 02 Aragón H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 41.16 National Total 02 Aragón H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 0.00 National Total 02 Aragón H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 48.30 National Total 02 Aragón H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 13.16 National Total 02 Aragón H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 8.27 National Total 02 Aragón H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 02 Aragón H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 15.14 National Total 02 Aragón H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 93.79 National Total 02 Aragón H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 100.00 National Total 02 Aragón H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 02 Aragón H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 92.09 National Total 02 Aragón H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 31.49 National Total 02 Aragón H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 13.44 National Total 02 Aragón H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 0.00 National Total 02 Aragón H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 37.46 National Total 02 Aragón I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 88.31 National Total 02 Aragón I.1 ICT Security: % of enterprises with internal security systems Industry 93.75 National Total 02 Aragón I.1 ICT Security: % of enterprises with internal security systems Construction 86.96 National Total 02 Aragón I.1 ICT Security: % of enterprises with internal security systems Services 84.91 National Total 02 Aragón I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 96.11 National Total 02 Aragón I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 95.59 National Total 02 Aragón I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 99.40 National Total 02 Aragón I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 95.73 National Total 02 Aragón I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 55.75 National Total 02 Aragón I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 67.08 National Total 02 Aragón I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 50.03 National Total 02 Aragón I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 48.59 National Total 02 Aragón I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 10.87 National Total 02 Aragón I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 9.35 National Total 02 Aragón I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 13.37 National Total 02 Aragón I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 11.43 National Total 02 Aragón I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 61.91 National Total 02 Aragón I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 65.25 National Total 02 Aragón I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 68.33 National Total 02 Aragón I.1.D ICT Security: % of enterprises that use external data backup (7) Services 57.89 National Total 02 Aragón I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 44.62 National Total 02 Aragón I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 40.45 National Total 02 Aragón I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 45.63 National Total 02 Aragón I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 47.52 National Total 02 Aragón J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 84.45 National Total 02 Aragón J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 83.40 National Total 02 Aragón J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 92.66 National Total 02 Aragón J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 83.28 National Total 02 Aragón J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 26.60 National Total 02 Aragón J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 18.53 National Total 02 Aragón J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 57.37 National Total 02 Aragón J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 24.22 National Total 02 Aragón J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 4.19 National Total 02 Aragón J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 4.60 National Total 02 Aragón J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 3.45 National Total 02 Aragón J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 4.11 National Total 02 Aragón J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 61.24 National Total 02 Aragón J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 62.35 National Total 02 Aragón J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 57.51 National Total 02 Aragón J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 61.44 National Total 02 Aragón J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 92.55 National Total 02 Aragón J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 85.57 National Total 02 Aragón J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 96.55 National Total 02 Aragón J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 96.28 National Total 02 Aragón J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 28.76 National Total 02 Aragón J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 31.02 National Total 02 Aragón J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 15.53 National Total 02 Aragón J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 30.61 National Total 02 Aragón J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 18.44 National Total 02 Aragón J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 17.52 National Total 02 Aragón J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 7.62 National Total 02 Aragón J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 21.56 National Total 02 Aragón J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 1.87 National Total 02 Aragón J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.81 National Total 02 Aragón J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 02 Aragón J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 2.35 National Total 02 Aragón J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 72.81 National Total 02 Aragón J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 81.11 National Total 02 Aragón J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 71.31 National Total 02 Aragón J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 67.52 National Total 02 Aragón L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 99,792.10 National Total 02 Aragón L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 16,918.34 National Total 02 Aragón L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 1,062.24 National Total 02 Aragón L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 81,811.52 National Total 02 Aragón L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 36,535.96 National Total 02 Aragón L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 23,401.90 National Total 02 Aragón L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 406.40 National Total 02 Aragón L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 12,727.67 National Total 02 Aragón L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 40,590.05 National Total 02 Aragón L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 28,565.76 National Total 02 Aragón L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 860.87 National Total 02 Aragón L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 11,163.42 National Total 02 Aragón L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 15,240.69 National Total 02 Aragón L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 9,873.31 National Total 02 Aragón L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 11.14 National Total 02 Aragón L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 5,356.23 National Total 03 Asturias, Principado de B.1 % of enterprises that have computers Total Enterprises 99.84 National Total 03 Asturias, Principado de B.1 % of enterprises that have computers Industry 100.00 National Total 03 Asturias, Principado de B.1 % of enterprises that have computers Construction 98.72 National Total 03 Asturias, Principado de B.1 % of enterprises that have computers Services 100.00 National Total 03 Asturias, Principado de B.1.1 % Staff that use computers for corporate purposes Total Enterprises 47.33 National Total 03 Asturias, Principado de B.1.1 % Staff that use computers for corporate purposes Industry 45.36 National Total 03 Asturias, Principado de B.1.1 % Staff that use computers for corporate purposes Construction 49.82 National Total 03 Asturias, Principado de B.1.1 % Staff that use computers for corporate purposes Services 48.45 National Total 03 Asturias, Principado de B.2 % of enterprises that use some type of open source software Total Enterprises 82.04 National Total 03 Asturias, Principado de B.2 % of enterprises that use some type of open source software Industry 74.45 National Total 03 Asturias, Principado de B.2 % of enterprises that use some type of open source software Construction 74.00 National Total 03 Asturias, Principado de B.2 % of enterprises that use some type of open source software Services 87.64 National Total 03 Asturias, Principado de B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 34.40 National Total 03 Asturias, Principado de B.2.A % of enterprises that use open source software by type: Operating systems Industry 37.18 National Total 03 Asturias, Principado de B.2.A % of enterprises that use open source software by type: Operating systems Construction 23.32 National Total 03 Asturias, Principado de B.2.A % of enterprises that use open source software by type: Operating systems Services 35.36 National Total 03 Asturias, Principado de B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 78.58 National Total 03 Asturias, Principado de B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 70.78 National Total 03 Asturias, Principado de B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 74.00 National Total 03 Asturias, Principado de B.2.B % of enterprises that use open source software by type: Internet Browsers Services 83.55 National Total 03 Asturias, Principado de B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 57.18 National Total 03 Asturias, Principado de B.2.C % of enterprises that use open source software by type: Office automation applications Industry 51.60 National Total 03 Asturias, Principado de B.2.C % of enterprises that use open source software by type: Office automation applications Construction 47.00 National Total 03 Asturias, Principado de B.2.C % of enterprises that use open source software by type: Office automation applications Services 62.21 National Total 03 Asturias, Principado de B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 26.51 National Total 03 Asturias, Principado de B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 23.14 National Total 03 Asturias, Principado de B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 17.95 National Total 03 Asturias, Principado de B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 30.06 National Total 03 Asturias, Principado de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 17.19 National Total 03 Asturias, Principado de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 16.54 National Total 03 Asturias, Principado de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 9.04 National Total 03 Asturias, Principado de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 19.27 National Total 03 Asturias, Principado de B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 33.60 National Total 03 Asturias, Principado de B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 29.49 National Total 03 Asturias, Principado de B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 20.76 National Total 03 Asturias, Principado de B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 38.46 National Total 03 Asturias, Principado de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 6.51 National Total 03 Asturias, Principado de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 10.99 National Total 03 Asturias, Principado de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 11.72 National Total 03 Asturias, Principado de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 3.10 National Total 03 Asturias, Principado de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 8.34 National Total 03 Asturias, Principado de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 16.01 National Total 03 Asturias, Principado de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 2.81 National Total 03 Asturias, Principado de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 5.62 National Total 03 Asturias, Principado de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 5.91 National Total 03 Asturias, Principado de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 14.33 National Total 03 Asturias, Principado de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 2.81 National Total 03 Asturias, Principado de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 2.28 National Total 03 Asturias, Principado de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 3.41 National Total 03 Asturias, Principado de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 6.48 National Total 03 Asturias, Principado de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 2.81 National Total 03 Asturias, Principado de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 1.96 National Total 03 Asturias, Principado de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 6.07 National Total 03 Asturias, Principado de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 12.47 National Total 03 Asturias, Principado de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 2.81 National Total 03 Asturias, Principado de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 3.50 National Total 03 Asturias, Principado de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 0.96 National Total 03 Asturias, Principado de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 1.21 National Total 03 Asturias, Principado de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 2.81 National Total 03 Asturias, Principado de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.43 National Total 03 Asturias, Principado de C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 20.46 National Total 03 Asturias, Principado de C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 24.18 National Total 03 Asturias, Principado de C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 16.42 National Total 03 Asturias, Principado de C.1 ICT specialists: % of enterprises that hired ICT specialists Services 19.42 National Total 03 Asturias, Principado de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 16.74 National Total 03 Asturias, Principado de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 18.06 National Total 03 Asturias, Principado de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 11.19 National Total 03 Asturias, Principado de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 17.27 National Total 03 Asturias, Principado de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 50.02 National Total 03 Asturias, Principado de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 43.40 National Total 03 Asturias, Principado de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 48.09 National Total 03 Asturias, Principado de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 53.83 National Total 03 Asturias, Principado de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 77.20 National Total 03 Asturias, Principado de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 85.80 National Total 03 Asturias, Principado de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 84.71 National Total 03 Asturias, Principado de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 71.56 National Total 03 Asturias, Principado de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 7.40 National Total 03 Asturias, Principado de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 5.00 National Total 03 Asturias, Principado de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 4.95 National Total 03 Asturias, Principado de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 9.16 National Total 03 Asturias, Principado de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 1.35 National Total 03 Asturias, Principado de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.36 National Total 03 Asturias, Principado de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.85 National Total 03 Asturias, Principado de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 1.96 National Total 03 Asturias, Principado de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 26.35 National Total 03 Asturias, Principado de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 27.02 National Total 03 Asturias, Principado de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 31.80 National Total 03 Asturias, Principado de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 24.84 National Total 03 Asturias, Principado de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 62.42 National Total 03 Asturias, Principado de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 63.28 National Total 03 Asturias, Principado de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 38.93 National Total 03 Asturias, Principado de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 67.02 National Total 03 Asturias, Principado de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 40.68 National Total 03 Asturias, Principado de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 38.01 National Total 03 Asturias, Principado de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 44.77 National Total 03 Asturias, Principado de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 41.17 National Total 03 Asturias, Principado de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 44.92 National Total 03 Asturias, Principado de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 47.30 National Total 03 Asturias, Principado de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 25.97 National Total 03 Asturias, Principado de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 47.78 National Total 03 Asturias, Principado de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 14.44 National Total 03 Asturias, Principado de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 17.80 National Total 03 Asturias, Principado de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 7.52 National Total 03 Asturias, Principado de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 14.21 National Total 03 Asturias, Principado de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 52.35 National Total 03 Asturias, Principado de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 47.28 National Total 03 Asturias, Principado de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 41.35 National Total 03 Asturias, Principado de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 57.31 National Total 03 Asturias, Principado de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 16.08 National Total 03 Asturias, Principado de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 17.45 National Total 03 Asturias, Principado de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 9.48 National Total 03 Asturias, Principado de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 16.79 National Total 03 Asturias, Principado de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 52.97 National Total 03 Asturias, Principado de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 48.31 National Total 03 Asturias, Principado de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 32.20 National Total 03 Asturias, Principado de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 59.81 National Total 03 Asturias, Principado de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 10.15 National Total 03 Asturias, Principado de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 9.49 National Total 03 Asturias, Principado de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 3.67 National Total 03 Asturias, Principado de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 11.88 National Total 03 Asturias, Principado de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 56.06 National Total 03 Asturias, Principado de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 50.69 National Total 03 Asturias, Principado de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 39.54 National Total 03 Asturias, Principado de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 62.34 National Total 03 Asturias, Principado de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 11.35 National Total 03 Asturias, Principado de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 11.07 National Total 03 Asturias, Principado de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 0.85 National Total 03 Asturias, Principado de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 13.74 National Total 03 Asturias, Principado de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 51.46 National Total 03 Asturias, Principado de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 45.73 National Total 03 Asturias, Principado de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 39.11 National Total 03 Asturias, Principado de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 57.04 National Total 03 Asturias, Principado de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 23.21 National Total 03 Asturias, Principado de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 29.78 National Total 03 Asturias, Principado de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 21.62 National Total 03 Asturias, Principado de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 20.19 National Total 03 Asturias, Principado de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 63.02 National Total 03 Asturias, Principado de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 53.31 National Total 03 Asturias, Principado de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 58.01 National Total 03 Asturias, Principado de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 69.05 National Total 03 Asturias, Principado de D.1 % of enterprises with an Internet connection Total Enterprises 99.37 National Total 03 Asturias, Principado de D.1 % of enterprises with an Internet connection Industry 98.40 National Total 03 Asturias, Principado de D.1 % of enterprises with an Internet connection Construction 98.72 National Total 03 Asturias, Principado de D.1 % of enterprises with an Internet connection Services 100.00 National Total 03 Asturias, Principado de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 40.69 National Total 03 Asturias, Principado de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 37.78 National Total 03 Asturias, Principado de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 48.10 National Total 03 Asturias, Principado de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 41.74 National Total 03 Asturias, Principado de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 98.86 National Total 03 Asturias, Principado de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 98.37 National Total 03 Asturias, Principado de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 03 Asturias, Principado de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 98.87 National Total 03 Asturias, Principado de D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 95.94 National Total 03 Asturias, Principado de D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 96.21 National Total 03 Asturias, Principado de D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 90.98 National Total 03 Asturias, Principado de D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 96.86 National Total 03 Asturias, Principado de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 61.72 National Total 03 Asturias, Principado de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 68.78 National Total 03 Asturias, Principado de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 72.84 National Total 03 Asturias, Principado de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 55.81 National Total 03 Asturias, Principado de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 50.77 National Total 03 Asturias, Principado de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 42.51 National Total 03 Asturias, Principado de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 42.21 National Total 03 Asturias, Principado de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 56.73 National Total 03 Asturias, Principado de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 3.02 National Total 03 Asturias, Principado de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 3.86 National Total 03 Asturias, Principado de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 3.28 National Total 03 Asturias, Principado de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 2.54 National Total 03 Asturias, Principado de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 1.59 National Total 03 Asturias, Principado de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 1.63 National Total 03 Asturias, Principado de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 9.02 National Total 03 Asturias, Principado de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.00 National Total 03 Asturias, Principado de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 23.02 National Total 03 Asturias, Principado de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 28.11 National Total 03 Asturias, Principado de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 20.88 National Total 03 Asturias, Principado de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 20.92 National Total 03 Asturias, Principado de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 25.90 National Total 03 Asturias, Principado de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 25.33 National Total 03 Asturias, Principado de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 26.77 National Total 03 Asturias, Principado de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 26.00 National Total 03 Asturias, Principado de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 20.30 National Total 03 Asturias, Principado de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 20.40 National Total 03 Asturias, Principado de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 10.90 National Total 03 Asturias, Principado de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 22.24 National Total 03 Asturias, Principado de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 25.13 National Total 03 Asturias, Principado de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 20.74 National Total 03 Asturias, Principado de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 23.42 National Total 03 Asturias, Principado de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 27.69 National Total 03 Asturias, Principado de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 80.50 National Total 03 Asturias, Principado de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 82.22 National Total 03 Asturias, Principado de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 79.80 National Total 03 Asturias, Principado de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 79.79 National Total 03 Asturias, Principado de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 54.49 National Total 03 Asturias, Principado de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 56.87 National Total 03 Asturias, Principado de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 55.21 National Total 03 Asturias, Principado de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 53.14 National Total 03 Asturias, Principado de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 71.58 National Total 03 Asturias, Principado de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 72.64 National Total 03 Asturias, Principado de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 69.49 National Total 03 Asturias, Principado de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 71.49 National Total 03 Asturias, Principado de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 21.23 National Total 03 Asturias, Principado de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 26.74 National Total 03 Asturias, Principado de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 25.18 National Total 03 Asturias, Principado de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 17.62 National Total 03 Asturias, Principado de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 20.92 National Total 03 Asturias, Principado de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 18.28 National Total 03 Asturias, Principado de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 27.71 National Total 03 Asturias, Principado de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 21.87 National Total 03 Asturias, Principado de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 78.99 National Total 03 Asturias, Principado de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 82.35 National Total 03 Asturias, Principado de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 80.67 National Total 03 Asturias, Principado de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 76.94 National Total 03 Asturias, Principado de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 43.69 National Total 03 Asturias, Principado de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 46.07 National Total 03 Asturias, Principado de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 36.18 National Total 03 Asturias, Principado de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 44.08 National Total 03 Asturias, Principado de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 41.27 National Total 03 Asturias, Principado de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 48.03 National Total 03 Asturias, Principado de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 17.90 National Total 03 Asturias, Principado de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 42.83 National Total 03 Asturias, Principado de D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 81.78 National Total 03 Asturias, Principado de D.7 % of enterprises with Internet connection and website/web page (3) Industry 82.18 National Total 03 Asturias, Principado de D.7 % of enterprises with Internet connection and website/web page (3) Construction 76.26 National Total 03 Asturias, Principado de D.7 % of enterprises with Internet connection and website/web page (3) Services 82.75 National Total 03 Asturias, Principado de D.7.1.A Web Services: Company Presentation (4) Total Enterprises 93.94 National Total 03 Asturias, Principado de D.7.1.A Web Services: Company Presentation (4) Industry 93.29 National Total 03 Asturias, Principado de D.7.1.A Web Services: Company Presentation (4) Construction 100.00 National Total 03 Asturias, Principado de D.7.1.A Web Services: Company Presentation (4) Services 93.09 National Total 03 Asturias, Principado de D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 19.47 National Total 03 Asturias, Principado de D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 11.82 National Total 03 Asturias, Principado de D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 2.27 National Total 03 Asturias, Principado de D.7.1.B Web Services: Receiving orders or bookings online (4) Services 26.64 National Total 03 Asturias, Principado de D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 50.74 National Total 03 Asturias, Principado de D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 59.88 National Total 03 Asturias, Principado de D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 22.90 National Total 03 Asturias, Principado de D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 51.62 National Total 03 Asturias, Principado de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 5.84 National Total 03 Asturias, Principado de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 6.37 National Total 03 Asturias, Principado de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 03 Asturias, Principado de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 6.72 National Total 03 Asturias, Principado de D.7.1.E Web Services: Online order tracking (4) Total Enterprises 9.26 National Total 03 Asturias, Principado de D.7.1.E Web Services: Online order tracking (4) Industry 4.83 National Total 03 Asturias, Principado de D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 03 Asturias, Principado de D.7.1.E Web Services: Online order tracking (4) Services 13.28 National Total 03 Asturias, Principado de D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 5.46 National Total 03 Asturias, Principado de D.7.1.F Web Services: Website customization for regular users (4) Industry 5.09 National Total 03 Asturias, Principado de D.7.1.F Web Services: Website customization for regular users (4) Construction 4.54 National Total 03 Asturias, Principado de D.7.1.F Web Services: Website customization for regular users (4) Services 5.82 National Total 03 Asturias, Principado de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 42.55 National Total 03 Asturias, Principado de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 28.20 National Total 03 Asturias, Principado de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 43.71 National Total 03 Asturias, Principado de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 49.48 National Total 03 Asturias, Principado de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 70.48 National Total 03 Asturias, Principado de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 56.37 National Total 03 Asturias, Principado de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 81.03 National Total 03 Asturias, Principado de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 75.45 National Total 03 Asturias, Principado de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 22.31 National Total 03 Asturias, Principado de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 16.93 National Total 03 Asturias, Principado de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 16.89 National Total 03 Asturias, Principado de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 26.04 National Total 03 Asturias, Principado de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 23.84 National Total 03 Asturias, Principado de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 17.47 National Total 03 Asturias, Principado de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 16.89 National Total 03 Asturias, Principado de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 28.38 National Total 03 Asturias, Principado de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 89.67 National Total 03 Asturias, Principado de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 90.57 National Total 03 Asturias, Principado de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 88.13 National Total 03 Asturias, Principado de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 89.55 National Total 03 Asturias, Principado de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 83.78 National Total 03 Asturias, Principado de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 84.85 National Total 03 Asturias, Principado de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 85.28 National Total 03 Asturias, Principado de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 82.91 National Total 03 Asturias, Principado de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 82.85 National Total 03 Asturias, Principado de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 84.57 National Total 03 Asturias, Principado de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 79.12 National Total 03 Asturias, Principado de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 82.78 National Total 03 Asturias, Principado de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 72.52 National Total 03 Asturias, Principado de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 72.04 National Total 03 Asturias, Principado de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 55.38 National Total 03 Asturias, Principado de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 76.40 National Total 03 Asturias, Principado de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 79.78 National Total 03 Asturias, Principado de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 76.89 National Total 03 Asturias, Principado de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 82.43 National Total 03 Asturias, Principado de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 80.67 National Total 03 Asturias, Principado de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 66.33 National Total 03 Asturias, Principado de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 69.27 National Total 03 Asturias, Principado de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 76.73 National Total 03 Asturias, Principado de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 62.66 National Total 03 Asturias, Principado de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 57.30 National Total 03 Asturias, Principado de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 56.33 National Total 03 Asturias, Principado de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 49.93 National Total 03 Asturias, Principado de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 59.36 National Total 03 Asturias, Principado de D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 19.28 National Total 03 Asturias, Principado de D.10 % of enterprises that pay to advertise on the Internet (3) Industry 11.70 National Total 03 Asturias, Principado de D.10 % of enterprises that pay to advertise on the Internet (3) Construction 22.33 National Total 03 Asturias, Principado de D.10 % of enterprises that pay to advertise on the Internet (3) Services 22.44 National Total 03 Asturias, Principado de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 18.13 National Total 03 Asturias, Principado de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 11.20 National Total 03 Asturias, Principado de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 22.33 National Total 03 Asturias, Principado de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 20.72 National Total 03 Asturias, Principado de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 86.66 National Total 03 Asturias, Principado de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 93.88 National Total 03 Asturias, Principado de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 100.00 National Total 03 Asturias, Principado de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 81.66 National Total 03 Asturias, Principado de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 30.81 National Total 03 Asturias, Principado de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 25.80 National Total 03 Asturias, Principado de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 58.95 National Total 03 Asturias, Principado de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 25.74 National Total 03 Asturias, Principado de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 14.93 National Total 03 Asturias, Principado de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 6.12 National Total 03 Asturias, Principado de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 0.00 National Total 03 Asturias, Principado de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 20.73 National Total 03 Asturias, Principado de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 42.43 National Total 03 Asturias, Principado de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 28.66 National Total 03 Asturias, Principado de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 25.53 National Total 03 Asturias, Principado de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 50.03 National Total 03 Asturias, Principado de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 75.12 National Total 03 Asturias, Principado de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 80.84 National Total 03 Asturias, Principado de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 78.71 National Total 03 Asturias, Principado de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 71.49 National Total 03 Asturias, Principado de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 23.89 National Total 03 Asturias, Principado de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 20.25 National Total 03 Asturias, Principado de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 32.55 National Total 03 Asturias, Principado de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 23.94 National Total 03 Asturias, Principado de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 98.31 National Total 03 Asturias, Principado de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 96.87 National Total 03 Asturias, Principado de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 03 Asturias, Principado de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 98.73 National Total 03 Asturias, Principado de E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 41.09 National Total 03 Asturias, Principado de E.1 Social Media: % of enterprises that use Social Media (3) Industry 31.38 National Total 03 Asturias, Principado de E.1 Social Media: % of enterprises that use Social Media (3) Construction 24.93 National Total 03 Asturias, Principado de E.1 Social Media: % of enterprises that use Social Media (3) Services 49.40 National Total 03 Asturias, Principado de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 97.24 National Total 03 Asturias, Principado de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 90.19 National Total 03 Asturias, Principado de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.00 National Total 03 Asturias, Principado de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 99.19 National Total 03 Asturias, Principado de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 30.13 National Total 03 Asturias, Principado de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 38.48 National Total 03 Asturias, Principado de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 23.59 National Total 03 Asturias, Principado de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 28.16 National Total 03 Asturias, Principado de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 28.14 National Total 03 Asturias, Principado de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 44.24 National Total 03 Asturias, Principado de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 21.86 National Total 03 Asturias, Principado de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 23.67 National Total 03 Asturias, Principado de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 7.75 National Total 03 Asturias, Principado de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 13.01 National Total 03 Asturias, Principado de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 5.21 National Total 03 Asturias, Principado de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 6.34 National Total 03 Asturias, Principado de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 28.60 National Total 03 Asturias, Principado de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 25.52 National Total 03 Asturias, Principado de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 21.86 National Total 03 Asturias, Principado de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 30.31 National Total 03 Asturias, Principado de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 50.62 National Total 03 Asturias, Principado de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 60.09 National Total 03 Asturias, Principado de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 30.54 National Total 03 Asturias, Principado de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 49.74 National Total 03 Asturias, Principado de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 8.24 National Total 03 Asturias, Principado de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 4.07 National Total 03 Asturias, Principado de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 11.44 National Total 03 Asturias, Principado de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 9.23 National Total 03 Asturias, Principado de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 12.36 National Total 03 Asturias, Principado de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 11.67 National Total 03 Asturias, Principado de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 8.30 National Total 03 Asturias, Principado de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 13.56 National Total 03 Asturias, Principado de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 65.71 National Total 03 Asturias, Principado de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 51.06 National Total 03 Asturias, Principado de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 50.00 National Total 03 Asturias, Principado de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 74.08 National Total 03 Asturias, Principado de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 41.39 National Total 03 Asturias, Principado de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 41.09 National Total 03 Asturias, Principado de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 50.00 National Total 03 Asturias, Principado de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 40.41 National Total 03 Asturias, Principado de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 58.22 National Total 03 Asturias, Principado de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 43.31 National Total 03 Asturias, Principado de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 60.43 National Total 03 Asturias, Principado de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 64.38 National Total 03 Asturias, Principado de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 64.91 National Total 03 Asturias, Principado de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 65.78 National Total 03 Asturias, Principado de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 60.43 National Total 03 Asturias, Principado de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 65.12 National Total 03 Asturias, Principado de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 15.32 National Total 03 Asturias, Principado de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 21.99 National Total 03 Asturias, Principado de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 5.22 National Total 03 Asturias, Principado de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 13.74 National Total 03 Asturias, Principado de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 25.68 National Total 03 Asturias, Principado de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 26.15 National Total 03 Asturias, Principado de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 0.00 National Total 03 Asturias, Principado de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 28.80 National Total 03 Asturias, Principado de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 22.33 National Total 03 Asturias, Principado de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 21.60 National Total 03 Asturias, Principado de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 44.78 National Total 03 Asturias, Principado de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 19.74 National Total 03 Asturias, Principado de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 58.40 National Total 03 Asturias, Principado de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 53.89 National Total 03 Asturias, Principado de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 31.30 National Total 03 Asturias, Principado de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 63.87 National Total 03 Asturias, Principado de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 55.94 National Total 03 Asturias, Principado de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 50.81 National Total 03 Asturias, Principado de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 68.70 National Total 03 Asturias, Principado de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 56.50 National Total 03 Asturias, Principado de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 27.88 National Total 03 Asturias, Principado de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 25.02 National Total 03 Asturias, Principado de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 7.52 National Total 03 Asturias, Principado de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 33.72 National Total 03 Asturias, Principado de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 26.13 National Total 03 Asturias, Principado de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 23.45 National Total 03 Asturias, Principado de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 7.52 National Total 03 Asturias, Principado de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 31.49 National Total 03 Asturias, Principado de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 18.80 National Total 03 Asturias, Principado de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 16.50 National Total 03 Asturias, Principado de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 2.56 National Total 03 Asturias, Principado de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 23.46 National Total 03 Asturias, Principado de H.1 % of enterprises that analyzed Big Data Total Enterprises 4.67 National Total 03 Asturias, Principado de H.1 % of enterprises that analyzed Big Data Industry 1.93 National Total 03 Asturias, Principado de H.1 % of enterprises that analyzed Big Data Construction 0.00 National Total 03 Asturias, Principado de H.1 % of enterprises that analyzed Big Data Services 7.08 National Total 03 Asturias, Principado de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 62.51 National Total 03 Asturias, Principado de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 90.68 National Total 03 Asturias, Principado de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction . National Total 03 Asturias, Principado de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 58.59 National Total 03 Asturias, Principado de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 29.52 National Total 03 Asturias, Principado de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 27.97 National Total 03 Asturias, Principado de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction . National Total 03 Asturias, Principado de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 29.74 National Total 03 Asturias, Principado de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 39.48 National Total 03 Asturias, Principado de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 0.00 National Total 03 Asturias, Principado de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction . National Total 03 Asturias, Principado de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 44.97 National Total 03 Asturias, Principado de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 18.74 National Total 03 Asturias, Principado de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 44.07 National Total 03 Asturias, Principado de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction . National Total 03 Asturias, Principado de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 15.21 National Total 03 Asturias, Principado de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 83.41 National Total 03 Asturias, Principado de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 55.93 National Total 03 Asturias, Principado de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction . National Total 03 Asturias, Principado de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 87.23 National Total 03 Asturias, Principado de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 18.87 National Total 03 Asturias, Principado de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 62.71 National Total 03 Asturias, Principado de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction . National Total 03 Asturias, Principado de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 12.77 National Total 03 Asturias, Principado de I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 85.41 National Total 03 Asturias, Principado de I.1 ICT Security: % of enterprises with internal security systems Industry 84.51 National Total 03 Asturias, Principado de I.1 ICT Security: % of enterprises with internal security systems Construction 86.15 National Total 03 Asturias, Principado de I.1 ICT Security: % of enterprises with internal security systems Services 85.72 National Total 03 Asturias, Principado de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 98.02 National Total 03 Asturias, Principado de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 95.16 National Total 03 Asturias, Principado de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 100.00 National Total 03 Asturias, Principado de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 99.03 National Total 03 Asturias, Principado de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 46.31 National Total 03 Asturias, Principado de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 44.23 National Total 03 Asturias, Principado de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 31.62 National Total 03 Asturias, Principado de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 50.53 National Total 03 Asturias, Principado de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 8.99 National Total 03 Asturias, Principado de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 6.75 National Total 03 Asturias, Principado de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 10.83 National Total 03 Asturias, Principado de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 9.72 National Total 03 Asturias, Principado de I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 57.68 National Total 03 Asturias, Principado de I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 49.10 National Total 03 Asturias, Principado de I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 60.81 National Total 03 Asturias, Principado de I.1.D ICT Security: % of enterprises that use external data backup (7) Services 61.33 National Total 03 Asturias, Principado de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 32.37 National Total 03 Asturias, Principado de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 38.19 National Total 03 Asturias, Principado de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 27.58 National Total 03 Asturias, Principado de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 30.48 National Total 03 Asturias, Principado de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 85.77 National Total 03 Asturias, Principado de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 87.30 National Total 03 Asturias, Principado de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 77.92 National Total 03 Asturias, Principado de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 86.66 National Total 03 Asturias, Principado de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 25.60 National Total 03 Asturias, Principado de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 25.52 National Total 03 Asturias, Principado de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 19.07 National Total 03 Asturias, Principado de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 26.91 National Total 03 Asturias, Principado de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 3.91 National Total 03 Asturias, Principado de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 6.31 National Total 03 Asturias, Principado de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 0.00 National Total 03 Asturias, Principado de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 3.44 National Total 03 Asturias, Principado de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 68.38 National Total 03 Asturias, Principado de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 66.34 National Total 03 Asturias, Principado de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 61.93 National Total 03 Asturias, Principado de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 70.68 National Total 03 Asturias, Principado de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 97.09 National Total 03 Asturias, Principado de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 95.58 National Total 03 Asturias, Principado de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 100.00 National Total 03 Asturias, Principado de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 97.30 National Total 03 Asturias, Principado de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 24.81 National Total 03 Asturias, Principado de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 25.77 National Total 03 Asturias, Principado de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 31.17 National Total 03 Asturias, Principado de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 23.08 National Total 03 Asturias, Principado de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 14.21 National Total 03 Asturias, Principado de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 17.48 National Total 03 Asturias, Principado de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 5.56 National Total 03 Asturias, Principado de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 14.40 National Total 03 Asturias, Principado de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 1.97 National Total 03 Asturias, Principado de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 3.49 National Total 03 Asturias, Principado de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 03 Asturias, Principado de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 1.61 National Total 03 Asturias, Principado de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 72.68 National Total 03 Asturias, Principado de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 63.63 National Total 03 Asturias, Principado de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 64.50 National Total 03 Asturias, Principado de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 79.06 National Total 03 Asturias, Principado de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 13,930.38 National Total 03 Asturias, Principado de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 3,737.32 National Total 03 Asturias, Principado de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 1,022.01 National Total 03 Asturias, Principado de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 9,171.05 National Total 03 Asturias, Principado de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 21,113.12 National Total 03 Asturias, Principado de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 10,646.66 National Total 03 Asturias, Principado de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 2,031.82 National Total 03 Asturias, Principado de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 8,434.64 National Total 03 Asturias, Principado de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 28,428.19 National Total 03 Asturias, Principado de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 14,827.89 National Total 03 Asturias, Principado de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 3,333.06 National Total 03 Asturias, Principado de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 10,267.23 National Total 03 Asturias, Principado de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 8,326.26 National Total 03 Asturias, Principado de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 5,450.66 National Total 03 Asturias, Principado de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 1,802.43 National Total 03 Asturias, Principado de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 1,073.18 National Total 04 Balears, Illes B.1 % of enterprises that have computers Total Enterprises 100.00 National Total 04 Balears, Illes B.1 % of enterprises that have computers Industry 100.00 National Total 04 Balears, Illes B.1 % of enterprises that have computers Construction 100.00 National Total 04 Balears, Illes B.1 % of enterprises that have computers Services 100.00 National Total 04 Balears, Illes B.1.1 % Staff that use computers for corporate purposes Total Enterprises 49.17 National Total 04 Balears, Illes B.1.1 % Staff that use computers for corporate purposes Industry 40.41 National Total 04 Balears, Illes B.1.1 % Staff that use computers for corporate purposes Construction 25.74 National Total 04 Balears, Illes B.1.1 % Staff that use computers for corporate purposes Services 53.22 National Total 04 Balears, Illes B.2 % of enterprises that use some type of open source software Total Enterprises 88.93 National Total 04 Balears, Illes B.2 % of enterprises that use some type of open source software Industry 93.79 National Total 04 Balears, Illes B.2 % of enterprises that use some type of open source software Construction 84.51 National Total 04 Balears, Illes B.2 % of enterprises that use some type of open source software Services 89.28 National Total 04 Balears, Illes B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 38.15 National Total 04 Balears, Illes B.2.A % of enterprises that use open source software by type: Operating systems Industry 37.20 National Total 04 Balears, Illes B.2.A % of enterprises that use open source software by type: Operating systems Construction 30.93 National Total 04 Balears, Illes B.2.A % of enterprises that use open source software by type: Operating systems Services 40.40 National Total 04 Balears, Illes B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 84.93 National Total 04 Balears, Illes B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 85.00 National Total 04 Balears, Illes B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 76.29 National Total 04 Balears, Illes B.2.B % of enterprises that use open source software by type: Internet Browsers Services 87.40 National Total 04 Balears, Illes B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 63.48 National Total 04 Balears, Illes B.2.C % of enterprises that use open source software by type: Office automation applications Industry 64.56 National Total 04 Balears, Illes B.2.C % of enterprises that use open source software by type: Office automation applications Construction 59.57 National Total 04 Balears, Illes B.2.C % of enterprises that use open source software by type: Office automation applications Services 64.39 National Total 04 Balears, Illes B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 25.54 National Total 04 Balears, Illes B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 22.80 National Total 04 Balears, Illes B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 8.79 National Total 04 Balears, Illes B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 30.86 National Total 04 Balears, Illes B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 19.50 National Total 04 Balears, Illes B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 11.68 National Total 04 Balears, Illes B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 4.84 National Total 04 Balears, Illes B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 25.17 National Total 04 Balears, Illes B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 32.75 National Total 04 Balears, Illes B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 16.29 National Total 04 Balears, Illes B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 34.95 National Total 04 Balears, Illes B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 35.21 National Total 04 Balears, Illes B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 5.63 National Total 04 Balears, Illes B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 2.82 National Total 04 Balears, Illes B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 6.15 National Total 04 Balears, Illes B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 6.01 National Total 04 Balears, Illes B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 7.93 National Total 04 Balears, Illes B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 6.21 National Total 04 Balears, Illes B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 14.43 National Total 04 Balears, Illes B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 6.40 National Total 04 Balears, Illes B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 4.61 National Total 04 Balears, Illes B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 3.86 National Total 04 Balears, Illes B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 6.15 National Total 04 Balears, Illes B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 4.31 National Total 04 Balears, Illes B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 4.44 National Total 04 Balears, Illes B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 5.80 National Total 04 Balears, Illes B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 6.15 National Total 04 Balears, Illes B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 3.70 National Total 04 Balears, Illes B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 5.98 National Total 04 Balears, Illes B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 1.94 National Total 04 Balears, Illes B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 12.29 National Total 04 Balears, Illes B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 4.93 National Total 04 Balears, Illes B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 0.00 National Total 04 Balears, Illes B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 0.00 National Total 04 Balears, Illes B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 04 Balears, Illes B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.00 National Total 04 Balears, Illes C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 27.92 National Total 04 Balears, Illes C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 17.61 National Total 04 Balears, Illes C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 7.28 National Total 04 Balears, Illes C.1 ICT specialists: % of enterprises that hired ICT specialists Services 35.78 National Total 04 Balears, Illes C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 16.46 National Total 04 Balears, Illes C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 14.20 National Total 04 Balears, Illes C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 7.64 National Total 04 Balears, Illes C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 19.41 National Total 04 Balears, Illes C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 65.15 National Total 04 Balears, Illes C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 62.92 National Total 04 Balears, Illes C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 86.14 National Total 04 Balears, Illes C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 63.09 National Total 04 Balears, Illes C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 76.92 National Total 04 Balears, Illes C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 74.19 National Total 04 Balears, Illes C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 58.23 National Total 04 Balears, Illes C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 79.41 National Total 04 Balears, Illes C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 10.88 National Total 04 Balears, Illes C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 4.72 National Total 04 Balears, Illes C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 0.70 National Total 04 Balears, Illes C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 14.95 National Total 04 Balears, Illes C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 2.10 National Total 04 Balears, Illes C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.00 National Total 04 Balears, Illes C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 04 Balears, Illes C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 3.09 National Total 04 Balears, Illes C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 24.22 National Total 04 Balears, Illes C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 15.88 National Total 04 Balears, Illes C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 7.78 National Total 04 Balears, Illes C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 30.50 National Total 04 Balears, Illes C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 65.84 National Total 04 Balears, Illes C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 67.19 National Total 04 Balears, Illes C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 81.80 National Total 04 Balears, Illes C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 61.01 National Total 04 Balears, Illes C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 39.36 National Total 04 Balears, Illes C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 32.03 National Total 04 Balears, Illes C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 45.90 National Total 04 Balears, Illes C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 38.87 National Total 04 Balears, Illes C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 50.77 National Total 04 Balears, Illes C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 44.84 National Total 04 Balears, Illes C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 47.95 National Total 04 Balears, Illes C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 52.70 National Total 04 Balears, Illes C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 16.04 National Total 04 Balears, Illes C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 13.94 National Total 04 Balears, Illes C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 3.99 National Total 04 Balears, Illes C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 19.88 National Total 04 Balears, Illes C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 55.45 National Total 04 Balears, Illes C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 51.45 National Total 04 Balears, Illes C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 54.76 National Total 04 Balears, Illes C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 56.40 National Total 04 Balears, Illes C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 19.04 National Total 04 Balears, Illes C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 18.44 National Total 04 Balears, Illes C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 6.54 National Total 04 Balears, Illes C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 22.73 National Total 04 Balears, Illes C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 54.73 National Total 04 Balears, Illes C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 50.39 National Total 04 Balears, Illes C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 58.68 National Total 04 Balears, Illes C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 54.41 National Total 04 Balears, Illes C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 11.46 National Total 04 Balears, Illes C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 10.50 National Total 04 Balears, Illes C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 4.30 National Total 04 Balears, Illes C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 13.70 National Total 04 Balears, Illes C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 56.59 National Total 04 Balears, Illes C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 58.17 National Total 04 Balears, Illes C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 36.23 National Total 04 Balears, Illes C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 62.13 National Total 04 Balears, Illes C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 12.25 National Total 04 Balears, Illes C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 8.97 National Total 04 Balears, Illes C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 4.30 National Total 04 Balears, Illes C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 15.14 National Total 04 Balears, Illes C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 54.35 National Total 04 Balears, Illes C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 48.86 National Total 04 Balears, Illes C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 44.52 National Total 04 Balears, Illes C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 58.19 National Total 04 Balears, Illes C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 25.91 National Total 04 Balears, Illes C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 19.52 National Total 04 Balears, Illes C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 23.75 National Total 04 Balears, Illes C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 27.73 National Total 04 Balears, Illes C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 63.14 National Total 04 Balears, Illes C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 61.78 National Total 04 Balears, Illes C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 69.40 National Total 04 Balears, Illes C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 61.60 National Total 04 Balears, Illes D.1 % of enterprises with an Internet connection Total Enterprises 99.64 National Total 04 Balears, Illes D.1 % of enterprises with an Internet connection Industry 97.92 National Total 04 Balears, Illes D.1 % of enterprises with an Internet connection Construction 100.00 National Total 04 Balears, Illes D.1 % of enterprises with an Internet connection Services 99.86 National Total 04 Balears, Illes D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 45.38 National Total 04 Balears, Illes D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 36.42 National Total 04 Balears, Illes D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 24.80 National Total 04 Balears, Illes D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 49.08 National Total 04 Balears, Illes D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.25 National Total 04 Balears, Illes D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 100.00 National Total 04 Balears, Illes D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 04 Balears, Illes D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 98.89 National Total 04 Balears, Illes D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 94.85 National Total 04 Balears, Illes D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 96.96 National Total 04 Balears, Illes D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 85.46 National Total 04 Balears, Illes D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 97.15 National Total 04 Balears, Illes D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 77.84 National Total 04 Balears, Illes D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 87.52 National Total 04 Balears, Illes D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 63.51 National Total 04 Balears, Illes D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 80.17 National Total 04 Balears, Illes D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 40.29 National Total 04 Balears, Illes D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 27.58 National Total 04 Balears, Illes D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 26.50 National Total 04 Balears, Illes D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 46.58 National Total 04 Balears, Illes D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 7.95 National Total 04 Balears, Illes D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 5.12 National Total 04 Balears, Illes D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 1.06 National Total 04 Balears, Illes D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 10.44 National Total 04 Balears, Illes D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.73 National Total 04 Balears, Illes D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.00 National Total 04 Balears, Illes D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 04 Balears, Illes D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 1.08 National Total 04 Balears, Illes D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 29.08 National Total 04 Balears, Illes D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 34.47 National Total 04 Balears, Illes D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 42.43 National Total 04 Balears, Illes D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 24.26 National Total 04 Balears, Illes D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 23.95 National Total 04 Balears, Illes D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 19.20 National Total 04 Balears, Illes D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 25.49 National Total 04 Balears, Illes D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 24.39 National Total 04 Balears, Illes D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 22.23 National Total 04 Balears, Illes D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 30.98 National Total 04 Balears, Illes D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 13.84 National Total 04 Balears, Illes D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 23.03 National Total 04 Balears, Illes D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 18.85 National Total 04 Balears, Illes D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 12.31 National Total 04 Balears, Illes D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 3.71 National Total 04 Balears, Illes D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 24.40 National Total 04 Balears, Illes D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 74.59 National Total 04 Balears, Illes D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 75.41 National Total 04 Balears, Illes D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 85.26 National Total 04 Balears, Illes D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 71.38 National Total 04 Balears, Illes D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 52.57 National Total 04 Balears, Illes D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 52.62 National Total 04 Balears, Illes D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 55.57 National Total 04 Balears, Illes D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 51.70 National Total 04 Balears, Illes D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 60.27 National Total 04 Balears, Illes D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 58.97 National Total 04 Balears, Illes D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 68.66 National Total 04 Balears, Illes D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 58.10 National Total 04 Balears, Illes D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 21.66 National Total 04 Balears, Illes D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 13.51 National Total 04 Balears, Illes D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 19.56 National Total 04 Balears, Illes D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 23.77 National Total 04 Balears, Illes D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 15.83 National Total 04 Balears, Illes D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 14.87 National Total 04 Balears, Illes D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 15.37 National Total 04 Balears, Illes D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 15.99 National Total 04 Balears, Illes D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 68.60 National Total 04 Balears, Illes D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 63.91 National Total 04 Balears, Illes D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 68.91 National Total 04 Balears, Illes D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 69.38 National Total 04 Balears, Illes D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 34.76 National Total 04 Balears, Illes D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 30.22 National Total 04 Balears, Illes D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 29.01 National Total 04 Balears, Illes D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 37.24 National Total 04 Balears, Illes D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 36.73 National Total 04 Balears, Illes D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 39.58 National Total 04 Balears, Illes D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 26.09 National Total 04 Balears, Illes D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 39.26 National Total 04 Balears, Illes D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 73.16 National Total 04 Balears, Illes D.7 % of enterprises with Internet connection and website/web page (3) Industry 74.37 National Total 04 Balears, Illes D.7 % of enterprises with Internet connection and website/web page (3) Construction 48.91 National Total 04 Balears, Illes D.7 % of enterprises with Internet connection and website/web page (3) Services 79.90 National Total 04 Balears, Illes D.7.1.A Web Services: Company Presentation (4) Total Enterprises 89.48 National Total 04 Balears, Illes D.7.1.A Web Services: Company Presentation (4) Industry 92.25 National Total 04 Balears, Illes D.7.1.A Web Services: Company Presentation (4) Construction 95.36 National Total 04 Balears, Illes D.7.1.A Web Services: Company Presentation (4) Services 87.97 National Total 04 Balears, Illes D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 36.81 National Total 04 Balears, Illes D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 9.96 National Total 04 Balears, Illes D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 6.57 National Total 04 Balears, Illes D.7.1.B Web Services: Receiving orders or bookings online (4) Services 46.73 National Total 04 Balears, Illes D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 51.87 National Total 04 Balears, Illes D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 43.44 National Total 04 Balears, Illes D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 1.80 National Total 04 Balears, Illes D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 62.11 National Total 04 Balears, Illes D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 8.73 National Total 04 Balears, Illes D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 0.00 National Total 04 Balears, Illes D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 04 Balears, Illes D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 11.76 National Total 04 Balears, Illes D.7.1.E Web Services: Online order tracking (4) Total Enterprises 12.08 National Total 04 Balears, Illes D.7.1.E Web Services: Online order tracking (4) Industry 4.43 National Total 04 Balears, Illes D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 04 Balears, Illes D.7.1.E Web Services: Online order tracking (4) Services 15.51 National Total 04 Balears, Illes D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 4.87 National Total 04 Balears, Illes D.7.1.F Web Services: Website customization for regular users (4) Industry 6.88 National Total 04 Balears, Illes D.7.1.F Web Services: Website customization for regular users (4) Construction 0.37 National Total 04 Balears, Illes D.7.1.F Web Services: Website customization for regular users (4) Services 5.31 National Total 04 Balears, Illes D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 47.56 National Total 04 Balears, Illes D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 39.08 National Total 04 Balears, Illes D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 11.66 National Total 04 Balears, Illes D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 55.33 National Total 04 Balears, Illes D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 71.74 National Total 04 Balears, Illes D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 56.27 National Total 04 Balears, Illes D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 51.39 National Total 04 Balears, Illes D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 77.97 National Total 04 Balears, Illes D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 17.55 National Total 04 Balears, Illes D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 16.97 National Total 04 Balears, Illes D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 14.74 National Total 04 Balears, Illes D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 18.15 National Total 04 Balears, Illes D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 22.19 National Total 04 Balears, Illes D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 13.88 National Total 04 Balears, Illes D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 25.39 National Total 04 Balears, Illes D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 23.06 National Total 04 Balears, Illes D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 87.50 National Total 04 Balears, Illes D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 84.00 National Total 04 Balears, Illes D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 91.02 National Total 04 Balears, Illes D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 87.13 National Total 04 Balears, Illes D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 79.25 National Total 04 Balears, Illes D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 82.21 National Total 04 Balears, Illes D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 76.49 National Total 04 Balears, Illes D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 79.50 National Total 04 Balears, Illes D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 83.74 National Total 04 Balears, Illes D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 79.61 National Total 04 Balears, Illes D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 84.87 National Total 04 Balears, Illes D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 84.17 National Total 04 Balears, Illes D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 70.81 National Total 04 Balears, Illes D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 69.77 National Total 04 Balears, Illes D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 54.89 National Total 04 Balears, Illes D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 75.57 National Total 04 Balears, Illes D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 72.67 National Total 04 Balears, Illes D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 67.38 National Total 04 Balears, Illes D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 75.54 National Total 04 Balears, Illes D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 72.83 National Total 04 Balears, Illes D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 57.32 National Total 04 Balears, Illes D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 51.16 National Total 04 Balears, Illes D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 55.22 National Total 04 Balears, Illes D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 59.06 National Total 04 Balears, Illes D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 49.71 National Total 04 Balears, Illes D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 43.18 National Total 04 Balears, Illes D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 43.36 National Total 04 Balears, Illes D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 52.74 National Total 04 Balears, Illes D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 28.33 National Total 04 Balears, Illes D.10 % of enterprises that pay to advertise on the Internet (3) Industry 11.50 National Total 04 Balears, Illes D.10 % of enterprises that pay to advertise on the Internet (3) Construction 10.97 National Total 04 Balears, Illes D.10 % of enterprises that pay to advertise on the Internet (3) Services 36.42 National Total 04 Balears, Illes D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 24.53 National Total 04 Balears, Illes D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 9.96 National Total 04 Balears, Illes D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 10.43 National Total 04 Balears, Illes D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 31.26 National Total 04 Balears, Illes D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 73.74 National Total 04 Balears, Illes D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 65.75 National Total 04 Balears, Illes D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 72.83 National Total 04 Balears, Illes D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 74.30 National Total 04 Balears, Illes D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 33.99 National Total 04 Balears, Illes D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 0.00 National Total 04 Balears, Illes D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 62.67 National Total 04 Balears, Illes D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 33.25 National Total 04 Balears, Illes D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 30.91 National Total 04 Balears, Illes D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 0.00 National Total 04 Balears, Illes D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 27.62 National Total 04 Balears, Illes D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 33.04 National Total 04 Balears, Illes D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 53.68 National Total 04 Balears, Illes D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 64.78 National Total 04 Balears, Illes D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 44.63 National Total 04 Balears, Illes D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 53.89 National Total 04 Balears, Illes D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 65.94 National Total 04 Balears, Illes D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 54.86 National Total 04 Balears, Illes D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 68.58 National Total 04 Balears, Illes D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 67.22 National Total 04 Balears, Illes D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 24.49 National Total 04 Balears, Illes D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 7.24 National Total 04 Balears, Illes D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 23.26 National Total 04 Balears, Illes D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 27.44 National Total 04 Balears, Illes D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 97.70 National Total 04 Balears, Illes D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 04 Balears, Illes D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 94.15 National Total 04 Balears, Illes D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 98.39 National Total 04 Balears, Illes E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 45.20 National Total 04 Balears, Illes E.1 Social Media: % of enterprises that use Social Media (3) Industry 44.42 National Total 04 Balears, Illes E.1 Social Media: % of enterprises that use Social Media (3) Construction 10.96 National Total 04 Balears, Illes E.1 Social Media: % of enterprises that use Social Media (3) Services 55.17 National Total 04 Balears, Illes E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 98.03 National Total 04 Balears, Illes E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 99.37 National Total 04 Balears, Illes E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 96.72 National Total 04 Balears, Illes E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 97.91 National Total 04 Balears, Illes E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 42.83 National Total 04 Balears, Illes E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 41.95 National Total 04 Balears, Illes E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 0.00 National Total 04 Balears, Illes E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 45.40 National Total 04 Balears, Illes E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 37.78 National Total 04 Balears, Illes E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 42.79 National Total 04 Balears, Illes E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 0.00 National Total 04 Balears, Illes E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 39.19 National Total 04 Balears, Illes E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 7.03 National Total 04 Balears, Illes E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 6.47 National Total 04 Balears, Illes E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 3.28 National Total 04 Balears, Illes E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 7.33 National Total 04 Balears, Illes E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 50.81 National Total 04 Balears, Illes E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 48.24 National Total 04 Balears, Illes E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 38.98 National Total 04 Balears, Illes E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 51.87 National Total 04 Balears, Illes E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 44.22 National Total 04 Balears, Illes E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 50.18 National Total 04 Balears, Illes E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 59.38 National Total 04 Balears, Illes E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 42.47 National Total 04 Balears, Illes E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 1.12 National Total 04 Balears, Illes E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 0.95 National Total 04 Balears, Illes E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.00 National Total 04 Balears, Illes E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 1.21 National Total 04 Balears, Illes F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 16.05 National Total 04 Balears, Illes F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 14.77 National Total 04 Balears, Illes F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 5.84 National Total 04 Balears, Illes F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 19.22 National Total 04 Balears, Illes F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 77.80 National Total 04 Balears, Illes F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 93.99 National Total 04 Balears, Illes F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 88.03 National Total 04 Balears, Illes F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 74.61 National Total 04 Balears, Illes F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 29.17 National Total 04 Balears, Illes F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 54.01 National Total 04 Balears, Illes F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 15.05 National Total 04 Balears, Illes F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 26.88 National Total 04 Balears, Illes F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 56.70 National Total 04 Balears, Illes F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 26.57 National Total 04 Balears, Illes F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 11.97 National Total 04 Balears, Illes F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 64.87 National Total 04 Balears, Illes F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 58.41 National Total 04 Balears, Illes F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 41.81 National Total 04 Balears, Illes F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 63.51 National Total 04 Balears, Illes F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 60.32 National Total 04 Balears, Illes F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 18.38 National Total 04 Balears, Illes F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 6.07 National Total 04 Balears, Illes F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 11.97 National Total 04 Balears, Illes F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 20.68 National Total 04 Balears, Illes F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 23.84 National Total 04 Balears, Illes F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 0.00 National Total 04 Balears, Illes F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 11.97 National Total 04 Balears, Illes F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 28.25 National Total 04 Balears, Illes F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 26.91 National Total 04 Balears, Illes F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 17.55 National Total 04 Balears, Illes F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 11.97 National Total 04 Balears, Illes F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 29.54 National Total 04 Balears, Illes F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 78.20 National Total 04 Balears, Illes F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 48.43 National Total 04 Balears, Illes F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 88.03 National Total 04 Balears, Illes F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 81.56 National Total 04 Balears, Illes F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 34.47 National Total 04 Balears, Illes F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 56.63 National Total 04 Balears, Illes F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 11.97 National Total 04 Balears, Illes F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 33.30 National Total 04 Balears, Illes G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 26.61 National Total 04 Balears, Illes G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 10.57 National Total 04 Balears, Illes G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 3.77 National Total 04 Balears, Illes G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 36.16 National Total 04 Balears, Illes G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 24.00 National Total 04 Balears, Illes G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 8.30 National Total 04 Balears, Illes G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 3.41 National Total 04 Balears, Illes G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 32.85 National Total 04 Balears, Illes G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 19.68 National Total 04 Balears, Illes G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 8.51 National Total 04 Balears, Illes G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 1.06 National Total 04 Balears, Illes G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 27.12 National Total 04 Balears, Illes H.1 % of enterprises that analyzed Big Data Total Enterprises 8.51 National Total 04 Balears, Illes H.1 % of enterprises that analyzed Big Data Industry 12.18 National Total 04 Balears, Illes H.1 % of enterprises that analyzed Big Data Construction 1.83 National Total 04 Balears, Illes H.1 % of enterprises that analyzed Big Data Services 9.73 National Total 04 Balears, Illes H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 30.11 National Total 04 Balears, Illes H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 18.48 National Total 04 Balears, Illes H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 0.00 National Total 04 Balears, Illes H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 34.46 National Total 04 Balears, Illes H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 45.77 National Total 04 Balears, Illes H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 59.31 National Total 04 Balears, Illes H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 04 Balears, Illes H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 39.67 National Total 04 Balears, Illes H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 59.13 National Total 04 Balears, Illes H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 43.05 National Total 04 Balears, Illes H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 0.00 National Total 04 Balears, Illes H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 66.09 National Total 04 Balears, Illes H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 34.76 National Total 04 Balears, Illes H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 10.98 National Total 04 Balears, Illes H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 04 Balears, Illes H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 42.22 National Total 04 Balears, Illes H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 87.30 National Total 04 Balears, Illes H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 88.73 National Total 04 Balears, Illes H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 04 Balears, Illes H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 86.28 National Total 04 Balears, Illes H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 32.16 National Total 04 Balears, Illes H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 13.52 National Total 04 Balears, Illes H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 0.00 National Total 04 Balears, Illes H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 38.28 National Total 04 Balears, Illes I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 90.70 National Total 04 Balears, Illes I.1 ICT Security: % of enterprises with internal security systems Industry 83.45 National Total 04 Balears, Illes I.1 ICT Security: % of enterprises with internal security systems Construction 77.55 National Total 04 Balears, Illes I.1 ICT Security: % of enterprises with internal security systems Services 95.83 National Total 04 Balears, Illes I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 93.34 National Total 04 Balears, Illes I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 89.47 National Total 04 Balears, Illes I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 96.51 National Total 04 Balears, Illes I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 93.24 National Total 04 Balears, Illes I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 52.99 National Total 04 Balears, Illes I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 48.00 National Total 04 Balears, Illes I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 65.55 National Total 04 Balears, Illes I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 50.90 National Total 04 Balears, Illes I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 16.45 National Total 04 Balears, Illes I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 12.49 National Total 04 Balears, Illes I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 2.50 National Total 04 Balears, Illes I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 20.33 National Total 04 Balears, Illes I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 58.98 National Total 04 Balears, Illes I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 53.93 National Total 04 Balears, Illes I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 43.96 National Total 04 Balears, Illes I.1.D ICT Security: % of enterprises that use external data backup (7) Services 63.29 National Total 04 Balears, Illes I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 41.84 National Total 04 Balears, Illes I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 30.91 National Total 04 Balears, Illes I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 27.99 National Total 04 Balears, Illes I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 46.84 National Total 04 Balears, Illes J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 84.81 National Total 04 Balears, Illes J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 73.68 National Total 04 Balears, Illes J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 90.84 National Total 04 Balears, Illes J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 85.17 National Total 04 Balears, Illes J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 34.61 National Total 04 Balears, Illes J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 12.38 National Total 04 Balears, Illes J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 26.80 National Total 04 Balears, Illes J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 40.62 National Total 04 Balears, Illes J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 14.10 National Total 04 Balears, Illes J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 2.89 National Total 04 Balears, Illes J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 3.12 National Total 04 Balears, Illes J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 19.29 National Total 04 Balears, Illes J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 78.53 National Total 04 Balears, Illes J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 83.25 National Total 04 Balears, Illes J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 70.12 National Total 04 Balears, Illes J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 80.34 National Total 04 Balears, Illes J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 85.99 National Total 04 Balears, Illes J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 94.15 National Total 04 Balears, Illes J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 90.98 National Total 04 Balears, Illes J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 83.13 National Total 04 Balears, Illes J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 13.17 National Total 04 Balears, Illes J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 12.42 National Total 04 Balears, Illes J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 22.46 National Total 04 Balears, Illes J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 10.46 National Total 04 Balears, Illes J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 14.54 National Total 04 Balears, Illes J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 6.59 National Total 04 Balears, Illes J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 5.01 National Total 04 Balears, Illes J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 18.76 National Total 04 Balears, Illes J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 4.40 National Total 04 Balears, Illes J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 0.00 National Total 04 Balears, Illes J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 04 Balears, Illes J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 6.49 National Total 04 Balears, Illes J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 76.81 National Total 04 Balears, Illes J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 72.14 National Total 04 Balears, Illes J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 80.96 National Total 04 Balears, Illes J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 76.49 National Total 04 Balears, Illes L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 27,127.03 National Total 04 Balears, Illes L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 1,687.78 National Total 04 Balears, Illes L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 1,582.83 National Total 04 Balears, Illes L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 23,856.42 National Total 04 Balears, Illes L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 27,549.47 National Total 04 Balears, Illes L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 1,553.07 National Total 04 Balears, Illes L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 1,441.58 National Total 04 Balears, Illes L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 24,554.82 National Total 04 Balears, Illes L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 64,949.26 National Total 04 Balears, Illes L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 2,392.52 National Total 04 Balears, Illes L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 720.03 National Total 04 Balears, Illes L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 61,836.70 National Total 04 Balears, Illes L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 24,436.04 National Total 04 Balears, Illes L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 1,005.54 National Total 04 Balears, Illes L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 98.35 National Total 04 Balears, Illes L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 23,332.15 National Total 05 Canarias B.1 % of enterprises that have computers Total Enterprises 97.35 National Total 05 Canarias B.1 % of enterprises that have computers Industry 100.00 National Total 05 Canarias B.1 % of enterprises that have computers Construction 94.18 National Total 05 Canarias B.1 % of enterprises that have computers Services 97.48 National Total 05 Canarias B.1.1 % Staff that use computers for corporate purposes Total Enterprises 45.04 National Total 05 Canarias B.1.1 % Staff that use computers for corporate purposes Industry 47.54 National Total 05 Canarias B.1.1 % Staff that use computers for corporate purposes Construction 35.73 National Total 05 Canarias B.1.1 % Staff that use computers for corporate purposes Services 45.57 National Total 05 Canarias B.2 % of enterprises that use some type of open source software Total Enterprises 86.04 National Total 05 Canarias B.2 % of enterprises that use some type of open source software Industry 95.13 National Total 05 Canarias B.2 % of enterprises that use some type of open source software Construction 89.01 National Total 05 Canarias B.2 % of enterprises that use some type of open source software Services 84.27 National Total 05 Canarias B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 44.01 National Total 05 Canarias B.2.A % of enterprises that use open source software by type: Operating systems Industry 44.87 National Total 05 Canarias B.2.A % of enterprises that use open source software by type: Operating systems Construction 62.70 National Total 05 Canarias B.2.A % of enterprises that use open source software by type: Operating systems Services 40.94 National Total 05 Canarias B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 79.45 National Total 05 Canarias B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 85.27 National Total 05 Canarias B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 89.01 National Total 05 Canarias B.2.B % of enterprises that use open source software by type: Internet Browsers Services 77.10 National Total 05 Canarias B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 65.87 National Total 05 Canarias B.2.C % of enterprises that use open source software by type: Office automation applications Industry 82.25 National Total 05 Canarias B.2.C % of enterprises that use open source software by type: Office automation applications Construction 76.79 National Total 05 Canarias B.2.C % of enterprises that use open source software by type: Office automation applications Services 61.81 National Total 05 Canarias B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 26.48 National Total 05 Canarias B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 30.44 National Total 05 Canarias B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 25.11 National Total 05 Canarias B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 26.13 National Total 05 Canarias B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 20.40 National Total 05 Canarias B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 15.87 National Total 05 Canarias B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 15.56 National Total 05 Canarias B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 21.82 National Total 05 Canarias B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 32.31 National Total 05 Canarias B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 29.62 National Total 05 Canarias B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 28.97 National Total 05 Canarias B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 33.23 National Total 05 Canarias B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 4.97 National Total 05 Canarias B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 3.23 National Total 05 Canarias B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 4.72 National Total 05 Canarias B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 5.26 National Total 05 Canarias B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 6.06 National Total 05 Canarias B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 3.25 National Total 05 Canarias B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 1.78 National Total 05 Canarias B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 7.14 National Total 05 Canarias B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 5.37 National Total 05 Canarias B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 1.62 National Total 05 Canarias B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 3.85 National Total 05 Canarias B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 6.15 National Total 05 Canarias B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 3.52 National Total 05 Canarias B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 1.94 National Total 05 Canarias B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.91 National Total 05 Canarias B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 4.16 National Total 05 Canarias B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 5.52 National Total 05 Canarias B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 3.59 National Total 05 Canarias B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 0.91 National Total 05 Canarias B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 6.53 National Total 05 Canarias B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 3.10 National Total 05 Canarias B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 0.32 National Total 05 Canarias B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 5.82 National Total 05 Canarias B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 3.07 National Total 05 Canarias C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 20.12 National Total 05 Canarias C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 26.30 National Total 05 Canarias C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 24.09 National Total 05 Canarias C.1 ICT specialists: % of enterprises that hired ICT specialists Services 18.60 National Total 05 Canarias C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 18.75 National Total 05 Canarias C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 18.14 National Total 05 Canarias C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 16.28 National Total 05 Canarias C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 19.23 National Total 05 Canarias C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 50.97 National Total 05 Canarias C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 84.21 National Total 05 Canarias C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 69.99 National Total 05 Canarias C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 43.95 National Total 05 Canarias C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 80.87 National Total 05 Canarias C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 87.39 National Total 05 Canarias C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 70.52 National Total 05 Canarias C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 81.37 National Total 05 Canarias C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 11.09 National Total 05 Canarias C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 13.72 National Total 05 Canarias C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 15.68 National Total 05 Canarias C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 10.00 National Total 05 Canarias C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 0.44 National Total 05 Canarias C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.00 National Total 05 Canarias C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 05 Canarias C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 0.57 National Total 05 Canarias C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 25.55 National Total 05 Canarias C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 31.96 National Total 05 Canarias C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 41.15 National Total 05 Canarias C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 22.17 National Total 05 Canarias C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 58.13 National Total 05 Canarias C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 48.16 National Total 05 Canarias C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 40.08 National Total 05 Canarias C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 62.39 National Total 05 Canarias C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 34.47 National Total 05 Canarias C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 39.32 National Total 05 Canarias C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 41.24 National Total 05 Canarias C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 32.70 National Total 05 Canarias C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 47.47 National Total 05 Canarias C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 37.41 National Total 05 Canarias C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 44.96 National Total 05 Canarias C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 49.30 National Total 05 Canarias C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 14.40 National Total 05 Canarias C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 21.59 National Total 05 Canarias C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 19.44 National Total 05 Canarias C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 12.57 National Total 05 Canarias C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 50.53 National Total 05 Canarias C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 39.21 National Total 05 Canarias C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 45.13 National Total 05 Canarias C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 53.00 National Total 05 Canarias C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 15.10 National Total 05 Canarias C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 18.35 National Total 05 Canarias C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 24.82 National Total 05 Canarias C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 13.11 National Total 05 Canarias C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 54.96 National Total 05 Canarias C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 45.78 National Total 05 Canarias C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 37.52 National Total 05 Canarias C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 59.02 National Total 05 Canarias C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 12.75 National Total 05 Canarias C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 16.24 National Total 05 Canarias C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 23.03 National Total 05 Canarias C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 10.64 National Total 05 Canarias C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 44.72 National Total 05 Canarias C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 32.40 National Total 05 Canarias C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 29.59 National Total 05 Canarias C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 48.87 National Total 05 Canarias C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 12.72 National Total 05 Canarias C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 14.15 National Total 05 Canarias C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 22.83 National Total 05 Canarias C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 10.93 National Total 05 Canarias C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 42.83 National Total 05 Canarias C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 35.86 National Total 05 Canarias C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 29.20 National Total 05 Canarias C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 45.97 National Total 05 Canarias C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 20.02 National Total 05 Canarias C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 24.19 National Total 05 Canarias C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 21.59 National Total 05 Canarias C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 19.18 National Total 05 Canarias C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 58.87 National Total 05 Canarias C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 49.50 National Total 05 Canarias C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 49.58 National Total 05 Canarias C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 61.67 National Total 05 Canarias D.1 % of enterprises with an Internet connection Total Enterprises 96.67 National Total 05 Canarias D.1 % of enterprises with an Internet connection Industry 100.00 National Total 05 Canarias D.1 % of enterprises with an Internet connection Construction 94.18 National Total 05 Canarias D.1 % of enterprises with an Internet connection Services 96.59 National Total 05 Canarias D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 37.91 National Total 05 Canarias D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 43.04 National Total 05 Canarias D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 35.30 National Total 05 Canarias D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 37.55 National Total 05 Canarias D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 98.91 National Total 05 Canarias D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 95.07 National Total 05 Canarias D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 05 Canarias D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.31 National Total 05 Canarias D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 90.50 National Total 05 Canarias D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 89.37 National Total 05 Canarias D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 91.90 National Total 05 Canarias D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 90.45 National Total 05 Canarias D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 72.73 National Total 05 Canarias D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 75.90 National Total 05 Canarias D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 85.30 National Total 05 Canarias D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 70.33 National Total 05 Canarias D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 41.58 National Total 05 Canarias D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 32.37 National Total 05 Canarias D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 31.41 National Total 05 Canarias D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 44.51 National Total 05 Canarias D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 3.61 National Total 05 Canarias D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 4.88 National Total 05 Canarias D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 6.18 National Total 05 Canarias D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 3.03 National Total 05 Canarias D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.99 National Total 05 Canarias D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.00 National Total 05 Canarias D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.72 National Total 05 Canarias D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 1.18 National Total 05 Canarias D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 24.71 National Total 05 Canarias D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 41.66 National Total 05 Canarias D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 20.66 National Total 05 Canarias D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 22.82 National Total 05 Canarias D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 28.29 National Total 05 Canarias D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 30.19 National Total 05 Canarias D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 38.83 National Total 05 Canarias D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 26.38 National Total 05 Canarias D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 18.40 National Total 05 Canarias D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 8.81 National Total 05 Canarias D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 21.59 National Total 05 Canarias D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 19.33 National Total 05 Canarias D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 18.11 National Total 05 Canarias D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 8.71 National Total 05 Canarias D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 10.10 National Total 05 Canarias D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 20.73 National Total 05 Canarias D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 79.35 National Total 05 Canarias D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 79.12 National Total 05 Canarias D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 75.13 National Total 05 Canarias D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 80.03 National Total 05 Canarias D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 62.40 National Total 05 Canarias D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 65.09 National Total 05 Canarias D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 61.29 National Total 05 Canarias D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 62.17 National Total 05 Canarias D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 66.15 National Total 05 Canarias D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 65.83 National Total 05 Canarias D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 47.55 National Total 05 Canarias D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 69.05 National Total 05 Canarias D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 26.95 National Total 05 Canarias D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 29.52 National Total 05 Canarias D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 24.71 National Total 05 Canarias D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 26.91 National Total 05 Canarias D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 14.61 National Total 05 Canarias D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 21.10 National Total 05 Canarias D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 22.45 National Total 05 Canarias D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 13.17 National Total 05 Canarias D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 74.21 National Total 05 Canarias D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 74.40 National Total 05 Canarias D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 78.61 National Total 05 Canarias D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 73.51 National Total 05 Canarias D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 37.63 National Total 05 Canarias D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 35.03 National Total 05 Canarias D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 39.29 National Total 05 Canarias D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 37.76 National Total 05 Canarias D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 46.02 National Total 05 Canarias D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 47.37 National Total 05 Canarias D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 39.29 National Total 05 Canarias D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 46.85 National Total 05 Canarias D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 68.09 National Total 05 Canarias D.7 % of enterprises with Internet connection and website/web page (3) Industry 72.14 National Total 05 Canarias D.7 % of enterprises with Internet connection and website/web page (3) Construction 66.23 National Total 05 Canarias D.7 % of enterprises with Internet connection and website/web page (3) Services 67.77 National Total 05 Canarias D.7.1.A Web Services: Company Presentation (4) Total Enterprises 85.75 National Total 05 Canarias D.7.1.A Web Services: Company Presentation (4) Industry 89.47 National Total 05 Canarias D.7.1.A Web Services: Company Presentation (4) Construction 87.24 National Total 05 Canarias D.7.1.A Web Services: Company Presentation (4) Services 84.94 National Total 05 Canarias D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 30.97 National Total 05 Canarias D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 20.46 National Total 05 Canarias D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 0.58 National Total 05 Canarias D.7.1.B Web Services: Receiving orders or bookings online (4) Services 37.19 National Total 05 Canarias D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 50.29 National Total 05 Canarias D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 44.04 National Total 05 Canarias D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 20.06 National Total 05 Canarias D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 55.82 National Total 05 Canarias D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 11.73 National Total 05 Canarias D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 1.31 National Total 05 Canarias D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 9.33 National Total 05 Canarias D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 13.73 National Total 05 Canarias D.7.1.E Web Services: Online order tracking (4) Total Enterprises 20.79 National Total 05 Canarias D.7.1.E Web Services: Online order tracking (4) Industry 14.81 National Total 05 Canarias D.7.1.E Web Services: Online order tracking (4) Construction 9.91 National Total 05 Canarias D.7.1.E Web Services: Online order tracking (4) Services 23.37 National Total 05 Canarias D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 9.07 National Total 05 Canarias D.7.1.F Web Services: Website customization for regular users (4) Industry 12.41 National Total 05 Canarias D.7.1.F Web Services: Website customization for regular users (4) Construction 3.58 National Total 05 Canarias D.7.1.F Web Services: Website customization for regular users (4) Services 9.37 National Total 05 Canarias D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 54.24 National Total 05 Canarias D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 53.05 National Total 05 Canarias D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 31.50 National Total 05 Canarias D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 57.84 National Total 05 Canarias D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 73.02 National Total 05 Canarias D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 68.68 National Total 05 Canarias D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 61.81 National Total 05 Canarias D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 75.39 National Total 05 Canarias D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 25.80 National Total 05 Canarias D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 17.23 National Total 05 Canarias D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 22.56 National Total 05 Canarias D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 27.63 National Total 05 Canarias D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 29.52 National Total 05 Canarias D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 33.81 National Total 05 Canarias D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 22.38 National Total 05 Canarias D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 29.92 National Total 05 Canarias D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 90.88 National Total 05 Canarias D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 83.81 National Total 05 Canarias D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 89.29 National Total 05 Canarias D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 92.17 National Total 05 Canarias D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 84.49 National Total 05 Canarias D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 80.97 National Total 05 Canarias D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 79.30 National Total 05 Canarias D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 85.81 National Total 05 Canarias D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 83.40 National Total 05 Canarias D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 78.28 National Total 05 Canarias D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 77.35 National Total 05 Canarias D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 85.08 National Total 05 Canarias D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 69.80 National Total 05 Canarias D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 69.79 National Total 05 Canarias D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 73.15 National Total 05 Canarias D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 69.29 National Total 05 Canarias D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 73.10 National Total 05 Canarias D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 71.61 National Total 05 Canarias D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 81.00 National Total 05 Canarias D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 72.11 National Total 05 Canarias D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 58.19 National Total 05 Canarias D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 50.16 National Total 05 Canarias D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 65.22 National Total 05 Canarias D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 58.30 National Total 05 Canarias D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 63.40 National Total 05 Canarias D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 61.83 National Total 05 Canarias D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 66.37 National Total 05 Canarias D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 63.17 National Total 05 Canarias D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 22.83 National Total 05 Canarias D.10 % of enterprises that pay to advertise on the Internet (3) Industry 23.31 National Total 05 Canarias D.10 % of enterprises that pay to advertise on the Internet (3) Construction 20.45 National Total 05 Canarias D.10 % of enterprises that pay to advertise on the Internet (3) Services 23.12 National Total 05 Canarias D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 20.97 National Total 05 Canarias D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 21.20 National Total 05 Canarias D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 14.27 National Total 05 Canarias D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 21.96 National Total 05 Canarias D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 80.63 National Total 05 Canarias D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 79.98 National Total 05 Canarias D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 100.00 National Total 05 Canarias D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 78.80 National Total 05 Canarias D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 32.35 National Total 05 Canarias D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 50.17 National Total 05 Canarias D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 17.57 National Total 05 Canarias D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 31.28 National Total 05 Canarias D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 31.21 National Total 05 Canarias D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 80.14 National Total 05 Canarias D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 8.46 National Total 05 Canarias D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 26.48 National Total 05 Canarias D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 44.65 National Total 05 Canarias D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 33.88 National Total 05 Canarias D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 16.31 National Total 05 Canarias D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 49.02 National Total 05 Canarias D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 74.24 National Total 05 Canarias D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 77.09 National Total 05 Canarias D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 85.96 National Total 05 Canarias D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 72.02 National Total 05 Canarias D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 30.23 National Total 05 Canarias D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 21.87 National Total 05 Canarias D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 30.48 National Total 05 Canarias D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 31.50 National Total 05 Canarias D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 97.58 National Total 05 Canarias D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 98.01 National Total 05 Canarias D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 05 Canarias D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 97.07 National Total 05 Canarias E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 47.49 National Total 05 Canarias E.1 Social Media: % of enterprises that use Social Media (3) Industry 40.15 National Total 05 Canarias E.1 Social Media: % of enterprises that use Social Media (3) Construction 22.58 National Total 05 Canarias E.1 Social Media: % of enterprises that use Social Media (3) Services 52.41 National Total 05 Canarias E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 98.71 National Total 05 Canarias E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 99.21 National Total 05 Canarias E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.00 National Total 05 Canarias E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 98.57 National Total 05 Canarias E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 39.07 National Total 05 Canarias E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 56.01 National Total 05 Canarias E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 4.32 National Total 05 Canarias E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 39.45 National Total 05 Canarias E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 40.41 National Total 05 Canarias E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 53.98 National Total 05 Canarias E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 29.99 National Total 05 Canarias E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 39.56 National Total 05 Canarias E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 7.15 National Total 05 Canarias E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 12.45 National Total 05 Canarias E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 0.00 National Total 05 Canarias E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 7.02 National Total 05 Canarias E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 58.17 National Total 05 Canarias E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 57.82 National Total 05 Canarias E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 27.98 National Total 05 Canarias E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 60.21 National Total 05 Canarias E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 33.95 National Total 05 Canarias E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 29.09 National Total 05 Canarias E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 68.98 National Total 05 Canarias E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 32.19 National Total 05 Canarias E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 1.60 National Total 05 Canarias E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 0.00 National Total 05 Canarias E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 2.13 National Total 05 Canarias E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 1.74 National Total 05 Canarias F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 20.44 National Total 05 Canarias F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 25.14 National Total 05 Canarias F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 10.73 National Total 05 Canarias F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 21.23 National Total 05 Canarias F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 80.03 National Total 05 Canarias F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 93.37 National Total 05 Canarias F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 85.88 National Total 05 Canarias F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 77.23 National Total 05 Canarias F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 38.23 National Total 05 Canarias F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 55.09 National Total 05 Canarias F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 1.91 National Total 05 Canarias F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 38.09 National Total 05 Canarias F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 60.68 National Total 05 Canarias F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 77.78 National Total 05 Canarias F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 28.28 National Total 05 Canarias F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 60.19 National Total 05 Canarias F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 72.57 National Total 05 Canarias F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 83.56 National Total 05 Canarias F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 24.21 National Total 05 Canarias F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 74.39 National Total 05 Canarias F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 23.54 National Total 05 Canarias F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 14.81 National Total 05 Canarias F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 34.98 National Total 05 Canarias F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 24.18 National Total 05 Canarias F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 19.42 National Total 05 Canarias F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 9.40 National Total 05 Canarias F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 18.71 National Total 05 Canarias F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 21.23 National Total 05 Canarias F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 17.42 National Total 05 Canarias F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 17.86 National Total 05 Canarias F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 1.91 National Total 05 Canarias F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 18.55 National Total 05 Canarias F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 62.90 National Total 05 Canarias F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 72.59 National Total 05 Canarias F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 5.50 National Total 05 Canarias F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 65.65 National Total 05 Canarias F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 47.36 National Total 05 Canarias F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 35.45 National Total 05 Canarias F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 94.50 National Total 05 Canarias F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 45.80 National Total 05 Canarias G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 30.24 National Total 05 Canarias G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 30.07 National Total 05 Canarias G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 23.87 National Total 05 Canarias G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 31.27 National Total 05 Canarias G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 27.94 National Total 05 Canarias G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 29.48 National Total 05 Canarias G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 23.87 National Total 05 Canarias G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 28.36 National Total 05 Canarias G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 22.72 National Total 05 Canarias G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 23.01 National Total 05 Canarias G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 14.28 National Total 05 Canarias G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 24.01 National Total 05 Canarias H.1 % of enterprises that analyzed Big Data Total Enterprises 7.20 National Total 05 Canarias H.1 % of enterprises that analyzed Big Data Industry 11.86 National Total 05 Canarias H.1 % of enterprises that analyzed Big Data Construction 3.08 National Total 05 Canarias H.1 % of enterprises that analyzed Big Data Services 7.18 National Total 05 Canarias H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 30.74 National Total 05 Canarias H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 29.60 National Total 05 Canarias H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 88.22 National Total 05 Canarias H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 27.13 National Total 05 Canarias H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 42.83 National Total 05 Canarias H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 11.66 National Total 05 Canarias H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 05 Canarias H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 46.35 National Total 05 Canarias H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 44.58 National Total 05 Canarias H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 73.09 National Total 05 Canarias H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 11.78 National Total 05 Canarias H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 40.05 National Total 05 Canarias H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 5.82 National Total 05 Canarias H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 0.00 National Total 05 Canarias H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 05 Canarias H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 7.59 National Total 05 Canarias H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 82.19 National Total 05 Canarias H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 90.04 National Total 05 Canarias H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 88.22 National Total 05 Canarias H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 79.92 National Total 05 Canarias H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 24.59 National Total 05 Canarias H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 13.54 National Total 05 Canarias H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 11.78 National Total 05 Canarias H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 28.06 National Total 05 Canarias I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 86.28 National Total 05 Canarias I.1 ICT Security: % of enterprises with internal security systems Industry 81.45 National Total 05 Canarias I.1 ICT Security: % of enterprises with internal security systems Construction 86.18 National Total 05 Canarias I.1 ICT Security: % of enterprises with internal security systems Services 86.98 National Total 05 Canarias I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 94.73 National Total 05 Canarias I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 96.48 National Total 05 Canarias I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 93.31 National Total 05 Canarias I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 94.71 National Total 05 Canarias I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 53.40 National Total 05 Canarias I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 57.34 National Total 05 Canarias I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 54.58 National Total 05 Canarias I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 52.68 National Total 05 Canarias I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 15.89 National Total 05 Canarias I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 13.66 National Total 05 Canarias I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 23.84 National Total 05 Canarias I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 14.94 National Total 05 Canarias I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 57.34 National Total 05 Canarias I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 47.81 National Total 05 Canarias I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 37.41 National Total 05 Canarias I.1.D ICT Security: % of enterprises that use external data backup (7) Services 61.73 National Total 05 Canarias I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 41.41 National Total 05 Canarias I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 42.58 National Total 05 Canarias I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 44.02 National Total 05 Canarias I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 40.84 National Total 05 Canarias J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 76.22 National Total 05 Canarias J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 68.36 National Total 05 Canarias J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 79.33 National Total 05 Canarias J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 76.85 National Total 05 Canarias J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 31.82 National Total 05 Canarias J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 32.08 National Total 05 Canarias J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 46.50 National Total 05 Canarias J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 29.39 National Total 05 Canarias J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 8.77 National Total 05 Canarias J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 8.82 National Total 05 Canarias J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 11.25 National Total 05 Canarias J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 8.36 National Total 05 Canarias J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 72.71 National Total 05 Canarias J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 66.80 National Total 05 Canarias J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 59.46 National Total 05 Canarias J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 75.62 National Total 05 Canarias J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 88.90 National Total 05 Canarias J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 91.25 National Total 05 Canarias J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 85.34 National Total 05 Canarias J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 89.18 National Total 05 Canarias J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 16.74 National Total 05 Canarias J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 22.30 National Total 05 Canarias J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 16.38 National Total 05 Canarias J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 16.09 National Total 05 Canarias J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 18.09 National Total 05 Canarias J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 12.51 National Total 05 Canarias J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 16.04 National Total 05 Canarias J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 19.22 National Total 05 Canarias J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 3.65 National Total 05 Canarias J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 0.80 National Total 05 Canarias J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.19 National Total 05 Canarias J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 4.60 National Total 05 Canarias J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 68.94 National Total 05 Canarias J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 61.68 National Total 05 Canarias J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 44.06 National Total 05 Canarias J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 73.90 National Total 05 Canarias L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 26,379.05 National Total 05 Canarias L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 2,141.28 National Total 05 Canarias L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 954.53 National Total 05 Canarias L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 23,283.24 National Total 05 Canarias L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 24,138.60 National Total 05 Canarias L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 3,015.30 National Total 05 Canarias L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 641.45 National Total 05 Canarias L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 20,481.85 National Total 05 Canarias L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 34,860.39 National Total 05 Canarias L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 6,208.68 National Total 05 Canarias L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 745.14 National Total 05 Canarias L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 27,906.57 National Total 05 Canarias L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 4,958.38 National Total 05 Canarias L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 651.81 National Total 05 Canarias L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 287.35 National Total 05 Canarias L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 4,019.22 National Total 06 Cantabria B.1 % of enterprises that have computers Total Enterprises 98.37 National Total 06 Cantabria B.1 % of enterprises that have computers Industry 100.00 National Total 06 Cantabria B.1 % of enterprises that have computers Construction 94.13 National Total 06 Cantabria B.1 % of enterprises that have computers Services 98.81 National Total 06 Cantabria B.1.1 % Staff that use computers for corporate purposes Total Enterprises 52.07 National Total 06 Cantabria B.1.1 % Staff that use computers for corporate purposes Industry 49.47 National Total 06 Cantabria B.1.1 % Staff that use computers for corporate purposes Construction 25.25 National Total 06 Cantabria B.1.1 % Staff that use computers for corporate purposes Services 59.05 National Total 06 Cantabria B.2 % of enterprises that use some type of open source software Total Enterprises 89.03 National Total 06 Cantabria B.2 % of enterprises that use some type of open source software Industry 87.71 National Total 06 Cantabria B.2 % of enterprises that use some type of open source software Construction 88.26 National Total 06 Cantabria B.2 % of enterprises that use some type of open source software Services 90.04 National Total 06 Cantabria B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 42.14 National Total 06 Cantabria B.2.A % of enterprises that use open source software by type: Operating systems Industry 37.08 National Total 06 Cantabria B.2.A % of enterprises that use open source software by type: Operating systems Construction 32.61 National Total 06 Cantabria B.2.A % of enterprises that use open source software by type: Operating systems Services 48.11 National Total 06 Cantabria B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 86.37 National Total 06 Cantabria B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 85.77 National Total 06 Cantabria B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 85.60 National Total 06 Cantabria B.2.B % of enterprises that use open source software by type: Internet Browsers Services 86.97 National Total 06 Cantabria B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 63.96 National Total 06 Cantabria B.2.C % of enterprises that use open source software by type: Office automation applications Industry 56.04 National Total 06 Cantabria B.2.C % of enterprises that use open source software by type: Office automation applications Construction 64.19 National Total 06 Cantabria B.2.C % of enterprises that use open source software by type: Office automation applications Services 68.39 National Total 06 Cantabria B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 24.87 National Total 06 Cantabria B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 28.93 National Total 06 Cantabria B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 22.92 National Total 06 Cantabria B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 23.20 National Total 06 Cantabria B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 15.94 National Total 06 Cantabria B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 13.62 National Total 06 Cantabria B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 20.85 National Total 06 Cantabria B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 15.68 National Total 06 Cantabria B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 34.40 National Total 06 Cantabria B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 34.32 National Total 06 Cantabria B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 34.03 National Total 06 Cantabria B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 34.57 National Total 06 Cantabria B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 2.14 National Total 06 Cantabria B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 4.88 National Total 06 Cantabria B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 0.00 National Total 06 Cantabria B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 1.27 National Total 06 Cantabria B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 2.34 National Total 06 Cantabria B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 0.56 National Total 06 Cantabria B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 0.00 National Total 06 Cantabria B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 4.11 National Total 06 Cantabria B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 1.87 National Total 06 Cantabria B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 2.72 National Total 06 Cantabria B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 0.00 National Total 06 Cantabria B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 1.99 National Total 06 Cantabria B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 2.19 National Total 06 Cantabria B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 2.44 National Total 06 Cantabria B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 06 Cantabria B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 2.76 National Total 06 Cantabria B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 2.66 National Total 06 Cantabria B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 3.68 National Total 06 Cantabria B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 0.00 National Total 06 Cantabria B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 2.94 National Total 06 Cantabria B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 1.17 National Total 06 Cantabria B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 0.56 National Total 06 Cantabria B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 5.87 National Total 06 Cantabria B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.00 National Total 06 Cantabria C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 20.78 National Total 06 Cantabria C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 21.82 National Total 06 Cantabria C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 21.75 National Total 06 Cantabria C.1 ICT specialists: % of enterprises that hired ICT specialists Services 19.87 National Total 06 Cantabria C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 18.32 National Total 06 Cantabria C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 25.00 National Total 06 Cantabria C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 10.01 National Total 06 Cantabria C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 17.21 National Total 06 Cantabria C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 49.32 National Total 06 Cantabria C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 47.02 National Total 06 Cantabria C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 26.58 National Total 06 Cantabria C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 55.52 National Total 06 Cantabria C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 76.35 National Total 06 Cantabria C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 87.29 National Total 06 Cantabria C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 100.00 National Total 06 Cantabria C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 62.84 National Total 06 Cantabria C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 8.55 National Total 06 Cantabria C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 9.19 National Total 06 Cantabria C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 11.74 National Total 06 Cantabria C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 7.15 National Total 06 Cantabria C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 0.17 National Total 06 Cantabria C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.00 National Total 06 Cantabria C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 06 Cantabria C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 0.32 National Total 06 Cantabria C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 31.45 National Total 06 Cantabria C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 35.24 National Total 06 Cantabria C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 34.66 National Total 06 Cantabria C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 28.26 National Total 06 Cantabria C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 60.16 National Total 06 Cantabria C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 61.26 National Total 06 Cantabria C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 49.45 National Total 06 Cantabria C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 62.99 National Total 06 Cantabria C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 48.56 National Total 06 Cantabria C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 56.23 National Total 06 Cantabria C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 45.16 National Total 06 Cantabria C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 45.30 National Total 06 Cantabria C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 41.87 National Total 06 Cantabria C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 35.23 National Total 06 Cantabria C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 40.44 National Total 06 Cantabria C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 46.11 National Total 06 Cantabria C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 11.59 National Total 06 Cantabria C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 15.85 National Total 06 Cantabria C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 12.42 National Total 06 Cantabria C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 8.90 National Total 06 Cantabria C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 58.12 National Total 06 Cantabria C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 52.62 National Total 06 Cantabria C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 59.84 National Total 06 Cantabria C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 60.69 National Total 06 Cantabria C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 16.58 National Total 06 Cantabria C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 17.38 National Total 06 Cantabria C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 10.35 National Total 06 Cantabria C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 18.15 National Total 06 Cantabria C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 55.18 National Total 06 Cantabria C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 51.51 National Total 06 Cantabria C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 52.49 National Total 06 Cantabria C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 58.14 National Total 06 Cantabria C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 14.18 National Total 06 Cantabria C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 15.13 National Total 06 Cantabria C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 13.56 National Total 06 Cantabria C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 13.83 National Total 06 Cantabria C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 42.91 National Total 06 Cantabria C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 43.33 National Total 06 Cantabria C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 47.28 National Total 06 Cantabria C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 41.25 National Total 06 Cantabria C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 12.70 National Total 06 Cantabria C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 11.63 National Total 06 Cantabria C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 13.56 National Total 06 Cantabria C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 13.03 National Total 06 Cantabria C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 42.78 National Total 06 Cantabria C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 39.69 National Total 06 Cantabria C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 39.93 National Total 06 Cantabria C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 45.46 National Total 06 Cantabria C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 24.70 National Total 06 Cantabria C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 27.42 National Total 06 Cantabria C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 34.48 National Total 06 Cantabria C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 19.98 National Total 06 Cantabria C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 61.35 National Total 06 Cantabria C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 61.21 National Total 06 Cantabria C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 43.76 National Total 06 Cantabria C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 67.13 National Total 06 Cantabria D.1 % of enterprises with an Internet connection Total Enterprises 96.91 National Total 06 Cantabria D.1 % of enterprises with an Internet connection Industry 98.90 National Total 06 Cantabria D.1 % of enterprises with an Internet connection Construction 88.26 National Total 06 Cantabria D.1 % of enterprises with an Internet connection Services 98.57 National Total 06 Cantabria D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 41.24 National Total 06 Cantabria D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 42.30 National Total 06 Cantabria D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 24.76 National Total 06 Cantabria D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 43.74 National Total 06 Cantabria D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 100.00 National Total 06 Cantabria D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 100.00 National Total 06 Cantabria D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 06 Cantabria D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 100.00 National Total 06 Cantabria D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 95.81 National Total 06 Cantabria D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 95.10 National Total 06 Cantabria D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 96.43 National Total 06 Cantabria D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 96.03 National Total 06 Cantabria D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 79.74 National Total 06 Cantabria D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 80.44 National Total 06 Cantabria D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 74.79 National Total 06 Cantabria D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 80.77 National Total 06 Cantabria D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 35.64 National Total 06 Cantabria D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 39.46 National Total 06 Cantabria D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 30.31 National Total 06 Cantabria D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 35.00 National Total 06 Cantabria D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 4.44 National Total 06 Cantabria D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 3.83 National Total 06 Cantabria D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 8.71 National Total 06 Cantabria D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 3.56 National Total 06 Cantabria D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 3.17 National Total 06 Cantabria D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 2.47 National Total 06 Cantabria D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 6.65 National Total 06 Cantabria D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 2.56 National Total 06 Cantabria D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 34.32 National Total 06 Cantabria D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 33.45 National Total 06 Cantabria D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 31.68 National Total 06 Cantabria D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 35.59 National Total 06 Cantabria D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 23.61 National Total 06 Cantabria D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 28.77 National Total 06 Cantabria D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 18.94 National Total 06 Cantabria D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 22.02 National Total 06 Cantabria D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 18.79 National Total 06 Cantabria D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 20.23 National Total 06 Cantabria D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 19.13 National Total 06 Cantabria D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 17.86 National Total 06 Cantabria D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 15.92 National Total 06 Cantabria D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 10.18 National Total 06 Cantabria D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 20.02 National Total 06 Cantabria D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 18.01 National Total 06 Cantabria D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 73.91 National Total 06 Cantabria D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 73.50 National Total 06 Cantabria D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 78.53 National Total 06 Cantabria D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 72.82 National Total 06 Cantabria D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 59.84 National Total 06 Cantabria D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 57.53 National Total 06 Cantabria D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 58.57 National Total 06 Cantabria D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 61.53 National Total 06 Cantabria D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 65.18 National Total 06 Cantabria D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 66.65 National Total 06 Cantabria D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 78.53 National Total 06 Cantabria D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 60.46 National Total 06 Cantabria D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 22.72 National Total 06 Cantabria D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 14.98 National Total 06 Cantabria D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 28.94 National Total 06 Cantabria D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 25.34 National Total 06 Cantabria D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 16.73 National Total 06 Cantabria D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 19.03 National Total 06 Cantabria D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 16.02 National Total 06 Cantabria D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 15.31 National Total 06 Cantabria D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 71.25 National Total 06 Cantabria D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 64.88 National Total 06 Cantabria D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 88.19 National Total 06 Cantabria D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 69.97 National Total 06 Cantabria D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 39.48 National Total 06 Cantabria D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 33.59 National Total 06 Cantabria D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 43.41 National Total 06 Cantabria D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 41.71 National Total 06 Cantabria D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 41.17 National Total 06 Cantabria D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 33.85 National Total 06 Cantabria D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 36.53 National Total 06 Cantabria D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 46.70 National Total 06 Cantabria D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 73.91 National Total 06 Cantabria D.7 % of enterprises with Internet connection and website/web page (3) Industry 71.84 National Total 06 Cantabria D.7 % of enterprises with Internet connection and website/web page (3) Construction 76.64 National Total 06 Cantabria D.7 % of enterprises with Internet connection and website/web page (3) Services 74.30 National Total 06 Cantabria D.7.1.A Web Services: Company Presentation (4) Total Enterprises 88.73 National Total 06 Cantabria D.7.1.A Web Services: Company Presentation (4) Industry 88.74 National Total 06 Cantabria D.7.1.A Web Services: Company Presentation (4) Construction 88.24 National Total 06 Cantabria D.7.1.A Web Services: Company Presentation (4) Services 88.86 National Total 06 Cantabria D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 15.76 National Total 06 Cantabria D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 14.02 National Total 06 Cantabria D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 0.00 National Total 06 Cantabria D.7.1.B Web Services: Receiving orders or bookings online (4) Services 21.43 National Total 06 Cantabria D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 38.41 National Total 06 Cantabria D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 46.93 National Total 06 Cantabria D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 31.16 National Total 06 Cantabria D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 35.88 National Total 06 Cantabria D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 6.77 National Total 06 Cantabria D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 8.94 National Total 06 Cantabria D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 8.68 National Total 06 Cantabria D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 5.00 National Total 06 Cantabria D.7.1.E Web Services: Online order tracking (4) Total Enterprises 5.12 National Total 06 Cantabria D.7.1.E Web Services: Online order tracking (4) Industry 3.88 National Total 06 Cantabria D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 06 Cantabria D.7.1.E Web Services: Online order tracking (4) Services 7.34 National Total 06 Cantabria D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 4.50 National Total 06 Cantabria D.7.1.F Web Services: Website customization for regular users (4) Industry 4.77 National Total 06 Cantabria D.7.1.F Web Services: Website customization for regular users (4) Construction 0.00 National Total 06 Cantabria D.7.1.F Web Services: Website customization for regular users (4) Services 5.70 National Total 06 Cantabria D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 39.74 National Total 06 Cantabria D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 39.25 National Total 06 Cantabria D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 50.48 National Total 06 Cantabria D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 36.79 National Total 06 Cantabria D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 61.23 National Total 06 Cantabria D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 54.93 National Total 06 Cantabria D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 77.37 National Total 06 Cantabria D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 59.89 National Total 06 Cantabria D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 16.51 National Total 06 Cantabria D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 16.61 National Total 06 Cantabria D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 13.34 National Total 06 Cantabria D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 17.41 National Total 06 Cantabria D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 25.62 National Total 06 Cantabria D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 27.64 National Total 06 Cantabria D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 44.02 National Total 06 Cantabria D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 18.99 National Total 06 Cantabria D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 88.78 National Total 06 Cantabria D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 80.23 National Total 06 Cantabria D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 96.99 National Total 06 Cantabria D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 91.28 National Total 06 Cantabria D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 75.71 National Total 06 Cantabria D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 73.93 National Total 06 Cantabria D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 66.59 National Total 06 Cantabria D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 79.38 National Total 06 Cantabria D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 73.36 National Total 06 Cantabria D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 71.71 National Total 06 Cantabria D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 73.63 National Total 06 Cantabria D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 74.23 National Total 06 Cantabria D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 67.04 National Total 06 Cantabria D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 62.87 National Total 06 Cantabria D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 74.97 National Total 06 Cantabria D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 67.13 National Total 06 Cantabria D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 68.24 National Total 06 Cantabria D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 68.24 National Total 06 Cantabria D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 70.06 National Total 06 Cantabria D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 67.71 National Total 06 Cantabria D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 62.53 National Total 06 Cantabria D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 64.14 National Total 06 Cantabria D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 69.97 National Total 06 Cantabria D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 59.45 National Total 06 Cantabria D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 57.91 National Total 06 Cantabria D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 54.79 National Total 06 Cantabria D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 70.20 National Total 06 Cantabria D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 56.12 National Total 06 Cantabria D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 19.26 National Total 06 Cantabria D.10 % of enterprises that pay to advertise on the Internet (3) Industry 20.68 National Total 06 Cantabria D.10 % of enterprises that pay to advertise on the Internet (3) Construction 1.67 National Total 06 Cantabria D.10 % of enterprises that pay to advertise on the Internet (3) Services 23.55 National Total 06 Cantabria D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 17.07 National Total 06 Cantabria D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 19.83 National Total 06 Cantabria D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 1.67 National Total 06 Cantabria D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 19.96 National Total 06 Cantabria D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 82.39 National Total 06 Cantabria D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 76.41 National Total 06 Cantabria D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 100.00 National Total 06 Cantabria D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 85.36 National Total 06 Cantabria D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 45.16 National Total 06 Cantabria D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 49.21 National Total 06 Cantabria D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 100.00 National Total 06 Cantabria D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 41.52 National Total 06 Cantabria D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 42.76 National Total 06 Cantabria D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 43.92 National Total 06 Cantabria D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 0.00 National Total 06 Cantabria D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 43.14 National Total 06 Cantabria D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 51.61 National Total 06 Cantabria D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 51.60 National Total 06 Cantabria D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 0.00 National Total 06 Cantabria D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 52.87 National Total 06 Cantabria D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 66.96 National Total 06 Cantabria D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 62.39 National Total 06 Cantabria D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 70.82 National Total 06 Cantabria D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 68.46 National Total 06 Cantabria D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 21.82 National Total 06 Cantabria D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 22.59 National Total 06 Cantabria D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 31.34 National Total 06 Cantabria D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 18.56 National Total 06 Cantabria D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 100.00 National Total 06 Cantabria D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 06 Cantabria D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 06 Cantabria D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 100.00 National Total 06 Cantabria E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 36.60 National Total 06 Cantabria E.1 Social Media: % of enterprises that use Social Media (3) Industry 35.55 National Total 06 Cantabria E.1 Social Media: % of enterprises that use Social Media (3) Construction 37.10 National Total 06 Cantabria E.1 Social Media: % of enterprises that use Social Media (3) Services 37.05 National Total 06 Cantabria E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 85.79 National Total 06 Cantabria E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 89.66 National Total 06 Cantabria E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.00 National Total 06 Cantabria E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 79.54 National Total 06 Cantabria E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 39.83 National Total 06 Cantabria E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 45.50 National Total 06 Cantabria E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 58.32 National Total 06 Cantabria E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 31.35 National Total 06 Cantabria E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 33.19 National Total 06 Cantabria E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 46.39 National Total 06 Cantabria E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 40.38 National Total 06 Cantabria E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 23.87 National Total 06 Cantabria E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 12.15 National Total 06 Cantabria E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 9.47 National Total 06 Cantabria E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 0.00 National Total 06 Cantabria E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 17.15 National Total 06 Cantabria E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 33.81 National Total 06 Cantabria E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 37.17 National Total 06 Cantabria E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 8.13 National Total 06 Cantabria E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 39.43 National Total 06 Cantabria E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 53.52 National Total 06 Cantabria E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 51.70 National Total 06 Cantabria E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 90.37 National Total 06 Cantabria E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 43.83 National Total 06 Cantabria E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 9.82 National Total 06 Cantabria E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 1.59 National Total 06 Cantabria E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 1.50 National Total 06 Cantabria E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 16.75 National Total 06 Cantabria F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 14.64 National Total 06 Cantabria F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 10.90 National Total 06 Cantabria F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 0.00 National Total 06 Cantabria F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 21.02 National Total 06 Cantabria F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 75.49 National Total 06 Cantabria F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 63.61 National Total 06 Cantabria F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction . National Total 06 Cantabria F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 79.00 National Total 06 Cantabria F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 49.51 National Total 06 Cantabria F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 25.13 National Total 06 Cantabria F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction . National Total 06 Cantabria F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 56.73 National Total 06 Cantabria F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 44.99 National Total 06 Cantabria F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 64.37 National Total 06 Cantabria F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction . National Total 06 Cantabria F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 39.26 National Total 06 Cantabria F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 35.07 National Total 06 Cantabria F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 30.33 National Total 06 Cantabria F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction . National Total 06 Cantabria F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 36.47 National Total 06 Cantabria F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 29.93 National Total 06 Cantabria F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 23.64 National Total 06 Cantabria F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction . National Total 06 Cantabria F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 31.80 National Total 06 Cantabria F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 31.04 National Total 06 Cantabria F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 17.33 National Total 06 Cantabria F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction . National Total 06 Cantabria F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 35.10 National Total 06 Cantabria F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 16.53 National Total 06 Cantabria F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 17.33 National Total 06 Cantabria F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction . National Total 06 Cantabria F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 16.30 National Total 06 Cantabria F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 85.15 National Total 06 Cantabria F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 84.40 National Total 06 Cantabria F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction . National Total 06 Cantabria F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 85.37 National Total 06 Cantabria F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 20.00 National Total 06 Cantabria F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 22.53 National Total 06 Cantabria F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction . National Total 06 Cantabria F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 19.25 National Total 06 Cantabria G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 29.66 National Total 06 Cantabria G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 30.88 National Total 06 Cantabria G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 18.45 National Total 06 Cantabria G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 32.59 National Total 06 Cantabria G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 27.79 National Total 06 Cantabria G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 26.50 National Total 06 Cantabria G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 18.45 National Total 06 Cantabria G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 31.55 National Total 06 Cantabria G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 22.72 National Total 06 Cantabria G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 19.15 National Total 06 Cantabria G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 12.08 National Total 06 Cantabria G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 28.20 National Total 06 Cantabria H.1 % of enterprises that analyzed Big Data Total Enterprises 6.61 National Total 06 Cantabria H.1 % of enterprises that analyzed Big Data Industry 5.17 National Total 06 Cantabria H.1 % of enterprises that analyzed Big Data Construction 0.00 National Total 06 Cantabria H.1 % of enterprises that analyzed Big Data Services 9.57 National Total 06 Cantabria H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 14.66 National Total 06 Cantabria H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 35.21 National Total 06 Cantabria H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction . National Total 06 Cantabria H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 8.34 National Total 06 Cantabria H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 53.23 National Total 06 Cantabria H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 25.73 National Total 06 Cantabria H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction . National Total 06 Cantabria H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 61.70 National Total 06 Cantabria H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 39.12 National Total 06 Cantabria H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 55.30 National Total 06 Cantabria H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction . National Total 06 Cantabria H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 34.13 National Total 06 Cantabria H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 14.66 National Total 06 Cantabria H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 5.42 National Total 06 Cantabria H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction . National Total 06 Cantabria H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 17.51 National Total 06 Cantabria H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 78.27 National Total 06 Cantabria H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 39.28 National Total 06 Cantabria H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction . National Total 06 Cantabria H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 90.27 National Total 06 Cantabria H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 64.45 National Total 06 Cantabria H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 76.98 National Total 06 Cantabria H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction . National Total 06 Cantabria H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 60.59 National Total 06 Cantabria I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 83.79 National Total 06 Cantabria I.1 ICT Security: % of enterprises with internal security systems Industry 85.11 National Total 06 Cantabria I.1 ICT Security: % of enterprises with internal security systems Construction 77.06 National Total 06 Cantabria I.1 ICT Security: % of enterprises with internal security systems Services 85.21 National Total 06 Cantabria I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 91.91 National Total 06 Cantabria I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 90.82 National Total 06 Cantabria I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 100.00 National Total 06 Cantabria I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 90.16 National Total 06 Cantabria I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 50.83 National Total 06 Cantabria I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 50.93 National Total 06 Cantabria I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 42.73 National Total 06 Cantabria I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 53.15 National Total 06 Cantabria I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 8.24 National Total 06 Cantabria I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 7.30 National Total 06 Cantabria I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 21.48 National Total 06 Cantabria I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 4.89 National Total 06 Cantabria I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 62.93 National Total 06 Cantabria I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 51.43 National Total 06 Cantabria I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 73.36 National Total 06 Cantabria I.1.D ICT Security: % of enterprises that use external data backup (7) Services 66.42 National Total 06 Cantabria I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 35.14 National Total 06 Cantabria I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 39.83 National Total 06 Cantabria I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 33.58 National Total 06 Cantabria I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 32.93 National Total 06 Cantabria J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 80.11 National Total 06 Cantabria J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 79.77 National Total 06 Cantabria J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 83.78 National Total 06 Cantabria J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 79.11 National Total 06 Cantabria J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 27.17 National Total 06 Cantabria J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 24.32 National Total 06 Cantabria J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 33.43 National Total 06 Cantabria J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 26.66 National Total 06 Cantabria J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 5.48 National Total 06 Cantabria J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 6.94 National Total 06 Cantabria J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 1.76 National Total 06 Cantabria J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 5.91 National Total 06 Cantabria J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 57.80 National Total 06 Cantabria J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 57.53 National Total 06 Cantabria J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 70.27 National Total 06 Cantabria J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 53.68 National Total 06 Cantabria J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 96.14 National Total 06 Cantabria J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 96.37 National Total 06 Cantabria J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 92.59 National Total 06 Cantabria J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 97.22 National Total 06 Cantabria J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 34.07 National Total 06 Cantabria J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 36.75 National Total 06 Cantabria J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 24.20 National Total 06 Cantabria J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 35.92 National Total 06 Cantabria J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 18.43 National Total 06 Cantabria J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 18.04 National Total 06 Cantabria J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 21.59 National Total 06 Cantabria J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 17.63 National Total 06 Cantabria J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 4.01 National Total 06 Cantabria J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.40 National Total 06 Cantabria J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 06 Cantabria J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 6.79 National Total 06 Cantabria J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 67.33 National Total 06 Cantabria J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 67.00 National Total 06 Cantabria J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 67.74 National Total 06 Cantabria J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 67.38 National Total 06 Cantabria L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 10,230.63 National Total 06 Cantabria L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 5,359.57 National Total 06 Cantabria L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 199.32 National Total 06 Cantabria L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 4,671.74 National Total 06 Cantabria L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 10,065.15 National Total 06 Cantabria L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 5,854.22 National Total 06 Cantabria L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 327.46 National Total 06 Cantabria L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 3,883.47 National Total 06 Cantabria L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 12,791.65 National Total 06 Cantabria L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 6,375.82 National Total 06 Cantabria L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 355.55 National Total 06 Cantabria L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 6,060.29 National Total 06 Cantabria L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 4,894.68 National Total 06 Cantabria L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 3,486.85 National Total 06 Cantabria L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 4.00 National Total 06 Cantabria L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 1,403.82 National Total 07 Castilla y León B.1 % of enterprises that have computers Total Enterprises 98.95 National Total 07 Castilla y León B.1 % of enterprises that have computers Industry 100.00 National Total 07 Castilla y León B.1 % of enterprises that have computers Construction 100.00 National Total 07 Castilla y León B.1 % of enterprises that have computers Services 98.12 National Total 07 Castilla y León B.1.1 % Staff that use computers for corporate purposes Total Enterprises 48.18 National Total 07 Castilla y León B.1.1 % Staff that use computers for corporate purposes Industry 48.51 National Total 07 Castilla y León B.1.1 % Staff that use computers for corporate purposes Construction 34.53 National Total 07 Castilla y León B.1.1 % Staff that use computers for corporate purposes Services 50.19 National Total 07 Castilla y León B.2 % of enterprises that use some type of open source software Total Enterprises 87.18 National Total 07 Castilla y León B.2 % of enterprises that use some type of open source software Industry 87.77 National Total 07 Castilla y León B.2 % of enterprises that use some type of open source software Construction 90.64 National Total 07 Castilla y León B.2 % of enterprises that use some type of open source software Services 86.04 National Total 07 Castilla y León B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 39.16 National Total 07 Castilla y León B.2.A % of enterprises that use open source software by type: Operating systems Industry 34.79 National Total 07 Castilla y León B.2.A % of enterprises that use open source software by type: Operating systems Construction 38.47 National Total 07 Castilla y León B.2.A % of enterprises that use open source software by type: Operating systems Services 41.74 National Total 07 Castilla y León B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 83.56 National Total 07 Castilla y León B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 86.81 National Total 07 Castilla y León B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 84.07 National Total 07 Castilla y León B.2.B % of enterprises that use open source software by type: Internet Browsers Services 81.64 National Total 07 Castilla y León B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 60.25 National Total 07 Castilla y León B.2.C % of enterprises that use open source software by type: Office automation applications Industry 58.88 National Total 07 Castilla y León B.2.C % of enterprises that use open source software by type: Office automation applications Construction 52.82 National Total 07 Castilla y León B.2.C % of enterprises that use open source software by type: Office automation applications Services 62.77 National Total 07 Castilla y León B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 22.56 National Total 07 Castilla y León B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 21.19 National Total 07 Castilla y León B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 16.82 National Total 07 Castilla y León B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 24.68 National Total 07 Castilla y León B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 17.92 National Total 07 Castilla y León B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 17.65 National Total 07 Castilla y León B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 10.90 National Total 07 Castilla y León B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 19.73 National Total 07 Castilla y León B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 33.35 National Total 07 Castilla y León B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 32.81 National Total 07 Castilla y León B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 23.75 National Total 07 Castilla y León B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 35.94 National Total 07 Castilla y León B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 6.40 National Total 07 Castilla y León B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 5.71 National Total 07 Castilla y León B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 6.57 National Total 07 Castilla y León B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 6.75 National Total 07 Castilla y León B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 6.87 National Total 07 Castilla y León B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 5.32 National Total 07 Castilla y León B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 6.57 National Total 07 Castilla y León B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 7.80 National Total 07 Castilla y León B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 5.20 National Total 07 Castilla y León B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 4.41 National Total 07 Castilla y León B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 6.57 National Total 07 Castilla y León B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 5.31 National Total 07 Castilla y León B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 5.16 National Total 07 Castilla y León B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 6.91 National Total 07 Castilla y León B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 07 Castilla y León B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 5.41 National Total 07 Castilla y León B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 5.94 National Total 07 Castilla y León B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 4.83 National Total 07 Castilla y León B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 2.79 National Total 07 Castilla y León B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 7.31 National Total 07 Castilla y León B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 0.83 National Total 07 Castilla y León B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 0.94 National Total 07 Castilla y León B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 07 Castilla y León B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.97 National Total 07 Castilla y León C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 17.19 National Total 07 Castilla y León C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 21.65 National Total 07 Castilla y León C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 5.85 National Total 07 Castilla y León C.1 ICT specialists: % of enterprises that hired ICT specialists Services 17.42 National Total 07 Castilla y León C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 21.41 National Total 07 Castilla y León C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 27.22 National Total 07 Castilla y León C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 17.04 National Total 07 Castilla y León C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 19.23 National Total 07 Castilla y León C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 37.48 National Total 07 Castilla y León C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 47.08 National Total 07 Castilla y León C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 14.69 National Total 07 Castilla y León C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 34.76 National Total 07 Castilla y León C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 87.93 National Total 07 Castilla y León C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 86.44 National Total 07 Castilla y León C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 87.33 National Total 07 Castilla y León C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 89.23 National Total 07 Castilla y León C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 7.12 National Total 07 Castilla y León C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 9.38 National Total 07 Castilla y León C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 1.95 National Total 07 Castilla y León C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 7.10 National Total 07 Castilla y León C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 0.50 National Total 07 Castilla y León C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.49 National Total 07 Castilla y León C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 07 Castilla y León C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 0.63 National Total 07 Castilla y León C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 26.18 National Total 07 Castilla y León C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 28.18 National Total 07 Castilla y León C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 48.95 National Total 07 Castilla y León C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 19.67 National Total 07 Castilla y León C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 63.58 National Total 07 Castilla y León C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 64.55 National Total 07 Castilla y León C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 43.09 National Total 07 Castilla y León C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 67.90 National Total 07 Castilla y León C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 40.57 National Total 07 Castilla y León C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 53.28 National Total 07 Castilla y León C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 42.93 National Total 07 Castilla y León C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 32.97 National Total 07 Castilla y León C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 46.21 National Total 07 Castilla y León C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 39.64 National Total 07 Castilla y León C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 36.77 National Total 07 Castilla y León C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 52.08 National Total 07 Castilla y León C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 11.85 National Total 07 Castilla y León C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 12.92 National Total 07 Castilla y León C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 5.34 National Total 07 Castilla y León C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 12.81 National Total 07 Castilla y León C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 49.92 National Total 07 Castilla y León C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 50.32 National Total 07 Castilla y León C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 40.73 National Total 07 Castilla y León C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 51.87 National Total 07 Castilla y León C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 12.68 National Total 07 Castilla y León C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 14.58 National Total 07 Castilla y León C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 4.74 National Total 07 Castilla y León C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 13.50 National Total 07 Castilla y León C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 56.70 National Total 07 Castilla y León C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 58.80 National Total 07 Castilla y León C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 45.67 National Total 07 Castilla y León C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 58.15 National Total 07 Castilla y León C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 9.55 National Total 07 Castilla y León C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 8.35 National Total 07 Castilla y León C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 9.46 National Total 07 Castilla y León C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 10.24 National Total 07 Castilla y León C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 48.60 National Total 07 Castilla y León C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 50.68 National Total 07 Castilla y León C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 32.55 National Total 07 Castilla y León C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 51.25 National Total 07 Castilla y León C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 9.63 National Total 07 Castilla y León C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 7.07 National Total 07 Castilla y León C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 9.85 National Total 07 Castilla y León C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 10.99 National Total 07 Castilla y León C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 48.04 National Total 07 Castilla y León C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 52.45 National Total 07 Castilla y León C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 30.56 National Total 07 Castilla y León C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 49.74 National Total 07 Castilla y León C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 21.13 National Total 07 Castilla y León C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 20.85 National Total 07 Castilla y León C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 31.69 National Total 07 Castilla y León C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 18.78 National Total 07 Castilla y León C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 62.24 National Total 07 Castilla y León C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 67.18 National Total 07 Castilla y León C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 37.76 National Total 07 Castilla y León C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 65.32 National Total 07 Castilla y León D.1 % of enterprises with an Internet connection Total Enterprises 98.60 National Total 07 Castilla y León D.1 % of enterprises with an Internet connection Industry 100.00 National Total 07 Castilla y León D.1 % of enterprises with an Internet connection Construction 100.00 National Total 07 Castilla y León D.1 % of enterprises with an Internet connection Services 97.50 National Total 07 Castilla y León D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 41.51 National Total 07 Castilla y León D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 38.35 National Total 07 Castilla y León D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 32.36 National Total 07 Castilla y León D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 45.77 National Total 07 Castilla y León D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.51 National Total 07 Castilla y León D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 100.00 National Total 07 Castilla y León D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 07 Castilla y León D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.11 National Total 07 Castilla y León D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 96.39 National Total 07 Castilla y León D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 96.25 National Total 07 Castilla y León D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 99.41 National Total 07 Castilla y León D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 95.73 National Total 07 Castilla y León D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 80.25 National Total 07 Castilla y León D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 82.37 National Total 07 Castilla y León D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 79.62 National Total 07 Castilla y León D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 79.20 National Total 07 Castilla y León D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 30.57 National Total 07 Castilla y León D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 26.93 National Total 07 Castilla y León D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 32.46 National Total 07 Castilla y León D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 32.18 National Total 07 Castilla y León D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 5.73 National Total 07 Castilla y León D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 8.32 National Total 07 Castilla y León D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 3.48 National Total 07 Castilla y León D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 4.81 National Total 07 Castilla y León D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 1.11 National Total 07 Castilla y León D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 1.48 National Total 07 Castilla y León D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 07 Castilla y León D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 1.18 National Total 07 Castilla y León D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 38.18 National Total 07 Castilla y León D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 46.32 National Total 07 Castilla y León D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 27.76 National Total 07 Castilla y León D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 36.11 National Total 07 Castilla y León D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 28.37 National Total 07 Castilla y León D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 23.68 National Total 07 Castilla y León D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 44.19 National Total 07 Castilla y León D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 27.18 National Total 07 Castilla y León D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 14.30 National Total 07 Castilla y León D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 12.44 National Total 07 Castilla y León D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 11.63 National Total 07 Castilla y León D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 16.01 National Total 07 Castilla y León D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 14.42 National Total 07 Castilla y León D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 12.33 National Total 07 Castilla y León D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 15.83 National Total 07 Castilla y León D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 15.27 National Total 07 Castilla y León D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 78.99 National Total 07 Castilla y León D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 73.82 National Total 07 Castilla y León D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 100.00 National Total 07 Castilla y León D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 76.82 National Total 07 Castilla y León D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 61.71 National Total 07 Castilla y León D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 56.65 National Total 07 Castilla y León D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 63.75 National Total 07 Castilla y León D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 64.09 National Total 07 Castilla y León D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 65.90 National Total 07 Castilla y León D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 66.30 National Total 07 Castilla y León D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 81.69 National Total 07 Castilla y León D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 61.83 National Total 07 Castilla y León D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 19.65 National Total 07 Castilla y León D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.80 National Total 07 Castilla y León D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 10.04 National Total 07 Castilla y León D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 20.77 National Total 07 Castilla y León D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 20.63 National Total 07 Castilla y León D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 21.49 National Total 07 Castilla y León D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 26.66 National Total 07 Castilla y León D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 18.87 National Total 07 Castilla y León D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 70.99 National Total 07 Castilla y León D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 65.45 National Total 07 Castilla y León D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 88.26 National Total 07 Castilla y León D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 69.92 National Total 07 Castilla y León D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 36.71 National Total 07 Castilla y León D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 32.16 National Total 07 Castilla y León D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 42.82 National Total 07 Castilla y León D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 37.80 National Total 07 Castilla y León D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 49.60 National Total 07 Castilla y León D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 46.86 National Total 07 Castilla y León D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 38.91 National Total 07 Castilla y León D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 53.75 National Total 07 Castilla y León D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 74.71 National Total 07 Castilla y León D.7 % of enterprises with Internet connection and website/web page (3) Industry 81.79 National Total 07 Castilla y León D.7 % of enterprises with Internet connection and website/web page (3) Construction 70.66 National Total 07 Castilla y León D.7 % of enterprises with Internet connection and website/web page (3) Services 71.67 National Total 07 Castilla y León D.7.1.A Web Services: Company Presentation (4) Total Enterprises 84.15 National Total 07 Castilla y León D.7.1.A Web Services: Company Presentation (4) Industry 86.40 National Total 07 Castilla y León D.7.1.A Web Services: Company Presentation (4) Construction 76.62 National Total 07 Castilla y León D.7.1.A Web Services: Company Presentation (4) Services 84.50 National Total 07 Castilla y León D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 17.56 National Total 07 Castilla y León D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 13.15 National Total 07 Castilla y León D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 0.00 National Total 07 Castilla y León D.7.1.B Web Services: Receiving orders or bookings online (4) Services 24.62 National Total 07 Castilla y León D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 47.90 National Total 07 Castilla y León D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 56.72 National Total 07 Castilla y León D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 17.97 National Total 07 Castilla y León D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 49.37 National Total 07 Castilla y León D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 8.52 National Total 07 Castilla y León D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 8.66 National Total 07 Castilla y León D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 07 Castilla y León D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 10.47 National Total 07 Castilla y León D.7.1.E Web Services: Online order tracking (4) Total Enterprises 11.30 National Total 07 Castilla y León D.7.1.E Web Services: Online order tracking (4) Industry 9.34 National Total 07 Castilla y León D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 07 Castilla y León D.7.1.E Web Services: Online order tracking (4) Services 15.29 National Total 07 Castilla y León D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 5.13 National Total 07 Castilla y León D.7.1.F Web Services: Website customization for regular users (4) Industry 4.40 National Total 07 Castilla y León D.7.1.F Web Services: Website customization for regular users (4) Construction 4.18 National Total 07 Castilla y León D.7.1.F Web Services: Website customization for regular users (4) Services 5.83 National Total 07 Castilla y León D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 36.33 National Total 07 Castilla y León D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 41.47 National Total 07 Castilla y León D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 8.80 National Total 07 Castilla y León D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 39.60 National Total 07 Castilla y León D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 64.27 National Total 07 Castilla y León D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 65.15 National Total 07 Castilla y León D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 48.52 National Total 07 Castilla y León D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 67.47 National Total 07 Castilla y León D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 16.58 National Total 07 Castilla y León D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 16.64 National Total 07 Castilla y León D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 14.28 National Total 07 Castilla y León D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 17.09 National Total 07 Castilla y León D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 26.06 National Total 07 Castilla y León D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 26.80 National Total 07 Castilla y León D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 23.88 National Total 07 Castilla y León D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 26.10 National Total 07 Castilla y León D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 87.16 National Total 07 Castilla y León D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 84.46 National Total 07 Castilla y León D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 89.65 National Total 07 Castilla y León D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 88.09 National Total 07 Castilla y León D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 80.56 National Total 07 Castilla y León D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 78.11 National Total 07 Castilla y León D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 79.30 National Total 07 Castilla y León D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 82.25 National Total 07 Castilla y León D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 79.45 National Total 07 Castilla y León D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 78.15 National Total 07 Castilla y León D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 79.30 National Total 07 Castilla y León D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 80.22 National Total 07 Castilla y León D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 68.52 National Total 07 Castilla y León D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 69.66 National Total 07 Castilla y León D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 72.73 National Total 07 Castilla y León D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 66.84 National Total 07 Castilla y León D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 73.37 National Total 07 Castilla y León D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 75.36 National Total 07 Castilla y León D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 70.28 National Total 07 Castilla y León D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 72.99 National Total 07 Castilla y León D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 62.19 National Total 07 Castilla y León D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 64.37 National Total 07 Castilla y León D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 68.88 National Total 07 Castilla y León D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 59.32 National Total 07 Castilla y León D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 51.53 National Total 07 Castilla y León D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 57.14 National Total 07 Castilla y León D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 64.28 National Total 07 Castilla y León D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 45.24 National Total 07 Castilla y León D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 24.83 National Total 07 Castilla y León D.10 % of enterprises that pay to advertise on the Internet (3) Industry 18.89 National Total 07 Castilla y León D.10 % of enterprises that pay to advertise on the Internet (3) Construction 30.00 National Total 07 Castilla y León D.10 % of enterprises that pay to advertise on the Internet (3) Services 26.95 National Total 07 Castilla y León D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 22.25 National Total 07 Castilla y León D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 17.80 National Total 07 Castilla y León D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 24.82 National Total 07 Castilla y León D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 24.14 National Total 07 Castilla y León D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 77.53 National Total 07 Castilla y León D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 70.15 National Total 07 Castilla y León D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 71.16 National Total 07 Castilla y León D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 82.21 National Total 07 Castilla y León D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 38.28 National Total 07 Castilla y León D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 29.40 National Total 07 Castilla y León D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 59.22 National Total 07 Castilla y León D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 36.75 National Total 07 Castilla y León D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 32.39 National Total 07 Castilla y León D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 39.86 National Total 07 Castilla y León D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 32.76 National Total 07 Castilla y León D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 29.18 National Total 07 Castilla y León D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 55.25 National Total 07 Castilla y León D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 65.37 National Total 07 Castilla y León D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 62.30 National Total 07 Castilla y León D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 49.25 National Total 07 Castilla y León D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 74.39 National Total 07 Castilla y León D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 74.44 National Total 07 Castilla y León D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 85.47 National Total 07 Castilla y León D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 71.67 National Total 07 Castilla y León D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 22.79 National Total 07 Castilla y León D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 14.77 National Total 07 Castilla y León D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 34.12 National Total 07 Castilla y León D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 24.22 National Total 07 Castilla y León D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 99.35 National Total 07 Castilla y León D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 98.79 National Total 07 Castilla y León D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 07 Castilla y León D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 99.50 National Total 07 Castilla y León E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 33.31 National Total 07 Castilla y León E.1 Social Media: % of enterprises that use Social Media (3) Industry 34.63 National Total 07 Castilla y León E.1 Social Media: % of enterprises that use Social Media (3) Construction 17.16 National Total 07 Castilla y León E.1 Social Media: % of enterprises that use Social Media (3) Services 36.49 National Total 07 Castilla y León E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 91.50 National Total 07 Castilla y León E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 91.58 National Total 07 Castilla y León E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 69.84 National Total 07 Castilla y León E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 93.93 National Total 07 Castilla y León E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 38.37 National Total 07 Castilla y León E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 49.84 National Total 07 Castilla y León E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 1.00 National Total 07 Castilla y León E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 36.47 National Total 07 Castilla y León E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 36.26 National Total 07 Castilla y León E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 51.07 National Total 07 Castilla y León E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 41.14 National Total 07 Castilla y León E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 27.73 National Total 07 Castilla y León E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 8.98 National Total 07 Castilla y León E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 11.23 National Total 07 Castilla y León E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 0.00 National Total 07 Castilla y León E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 8.79 National Total 07 Castilla y León E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 46.45 National Total 07 Castilla y León E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 40.44 National Total 07 Castilla y León E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 8.97 National Total 07 Castilla y León E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 53.98 National Total 07 Castilla y León E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 40.86 National Total 07 Castilla y León E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 43.91 National Total 07 Castilla y León E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 81.90 National Total 07 Castilla y León E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 34.53 National Total 07 Castilla y León E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 3.04 National Total 07 Castilla y León E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 0.30 National Total 07 Castilla y León E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 9.13 National Total 07 Castilla y León E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 3.82 National Total 07 Castilla y León F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 11.22 National Total 07 Castilla y León F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 12.71 National Total 07 Castilla y León F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 1.88 National Total 07 Castilla y León F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 12.65 National Total 07 Castilla y León F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 57.31 National Total 07 Castilla y León F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 66.02 National Total 07 Castilla y León F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 40.52 National Total 07 Castilla y León F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 52.95 National Total 07 Castilla y León F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 25.42 National Total 07 Castilla y León F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 20.18 National Total 07 Castilla y León F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 9.15 National Total 07 Castilla y León F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 29.00 National Total 07 Castilla y León F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 44.92 National Total 07 Castilla y León F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 40.39 National Total 07 Castilla y León F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 100.00 National Total 07 Castilla y León F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 45.52 National Total 07 Castilla y León F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 55.13 National Total 07 Castilla y León F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 45.62 National Total 07 Castilla y León F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 70.26 National Total 07 Castilla y León F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 60.00 National Total 07 Castilla y León F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 25.76 National Total 07 Castilla y León F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 21.68 National Total 07 Castilla y León F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 29.74 National Total 07 Castilla y León F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 27.94 National Total 07 Castilla y León F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 28.35 National Total 07 Castilla y León F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 1.55 National Total 07 Castilla y León F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 20.59 National Total 07 Castilla y León F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 43.91 National Total 07 Castilla y León F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 18.82 National Total 07 Castilla y León F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 12.62 National Total 07 Castilla y León F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 49.67 National Total 07 Castilla y León F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 21.23 National Total 07 Castilla y León F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 63.88 National Total 07 Castilla y León F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 80.47 National Total 07 Castilla y León F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 58.82 National Total 07 Castilla y León F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 54.61 National Total 07 Castilla y León F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 48.76 National Total 07 Castilla y León F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 26.36 National Total 07 Castilla y León F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 72.55 National Total 07 Castilla y León F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 60.67 National Total 07 Castilla y León G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 30.76 National Total 07 Castilla y León G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 34.81 National Total 07 Castilla y León G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 8.48 National Total 07 Castilla y León G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 33.81 National Total 07 Castilla y León G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 29.47 National Total 07 Castilla y León G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 34.33 National Total 07 Castilla y León G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 8.48 National Total 07 Castilla y León G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 31.77 National Total 07 Castilla y León G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 20.31 National Total 07 Castilla y León G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 21.38 National Total 07 Castilla y León G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 1.99 National Total 07 Castilla y León G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 24.07 National Total 07 Castilla y León H.1 % of enterprises that analyzed Big Data Total Enterprises 8.65 National Total 07 Castilla y León H.1 % of enterprises that analyzed Big Data Industry 11.14 National Total 07 Castilla y León H.1 % of enterprises that analyzed Big Data Construction 0.66 National Total 07 Castilla y León H.1 % of enterprises that analyzed Big Data Services 9.17 National Total 07 Castilla y León H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 31.55 National Total 07 Castilla y León H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 18.02 National Total 07 Castilla y León H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 25.93 National Total 07 Castilla y León H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 40.73 National Total 07 Castilla y León H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 44.00 National Total 07 Castilla y León H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 17.15 National Total 07 Castilla y León H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 07 Castilla y León H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 61.08 National Total 07 Castilla y León H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 59.74 National Total 07 Castilla y León H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 67.83 National Total 07 Castilla y León H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 0.00 National Total 07 Castilla y León H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 55.34 National Total 07 Castilla y León H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 13.98 National Total 07 Castilla y León H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 13.06 National Total 07 Castilla y León H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 07 Castilla y León H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 14.83 National Total 07 Castilla y León H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 72.90 National Total 07 Castilla y León H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 76.11 National Total 07 Castilla y León H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 07 Castilla y León H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 70.28 National Total 07 Castilla y León H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 47.40 National Total 07 Castilla y León H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 31.80 National Total 07 Castilla y León H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 0.00 National Total 07 Castilla y León H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 58.70 National Total 07 Castilla y León I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 86.47 National Total 07 Castilla y León I.1 ICT Security: % of enterprises with internal security systems Industry 88.55 National Total 07 Castilla y León I.1 ICT Security: % of enterprises with internal security systems Construction 74.07 National Total 07 Castilla y León I.1 ICT Security: % of enterprises with internal security systems Services 88.27 National Total 07 Castilla y León I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 94.11 National Total 07 Castilla y León I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 90.95 National Total 07 Castilla y León I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 100.00 National Total 07 Castilla y León I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 94.70 National Total 07 Castilla y León I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 56.01 National Total 07 Castilla y León I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 60.93 National Total 07 Castilla y León I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 36.70 National Total 07 Castilla y León I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 57.13 National Total 07 Castilla y León I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 12.59 National Total 07 Castilla y León I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 11.86 National Total 07 Castilla y León I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 1.03 National Total 07 Castilla y León I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 15.30 National Total 07 Castilla y León I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 57.28 National Total 07 Castilla y León I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 58.01 National Total 07 Castilla y León I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 33.42 National Total 07 Castilla y León I.1.D ICT Security: % of enterprises that use external data backup (7) Services 61.62 National Total 07 Castilla y León I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 38.36 National Total 07 Castilla y León I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 41.09 National Total 07 Castilla y León I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 15.47 National Total 07 Castilla y León I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 41.40 National Total 07 Castilla y León J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 80.97 National Total 07 Castilla y León J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 76.98 National Total 07 Castilla y León J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 88.26 National Total 07 Castilla y León J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 81.45 National Total 07 Castilla y León J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 33.94 National Total 07 Castilla y León J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 26.65 National Total 07 Castilla y León J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 64.17 National Total 07 Castilla y León J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 29.98 National Total 07 Castilla y León J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 4.80 National Total 07 Castilla y León J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 3.78 National Total 07 Castilla y León J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 12.29 National Total 07 Castilla y León J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 3.40 National Total 07 Castilla y León J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 58.78 National Total 07 Castilla y León J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 63.72 National Total 07 Castilla y León J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 46.84 National Total 07 Castilla y León J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 59.27 National Total 07 Castilla y León J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 96.17 National Total 07 Castilla y León J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 97.13 National Total 07 Castilla y León J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 94.51 National Total 07 Castilla y León J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 96.10 National Total 07 Castilla y León J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 29.52 National Total 07 Castilla y León J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 28.96 National Total 07 Castilla y León J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 23.21 National Total 07 Castilla y León J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 31.44 National Total 07 Castilla y León J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 18.19 National Total 07 Castilla y León J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 20.24 National Total 07 Castilla y León J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 15.24 National Total 07 Castilla y León J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 17.75 National Total 07 Castilla y León J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 3.27 National Total 07 Castilla y León J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.63 National Total 07 Castilla y León J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 5.17 National Total 07 Castilla y León J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 3.73 National Total 07 Castilla y León J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 68.04 National Total 07 Castilla y León J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 76.43 National Total 07 Castilla y León J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 64.38 National Total 07 Castilla y León J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 64.27 National Total 07 Castilla y León L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 27,799.44 National Total 07 Castilla y León L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 12,609.32 National Total 07 Castilla y León L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 1,141.01 National Total 07 Castilla y León L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 14,049.10 National Total 07 Castilla y León L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 30,822.08 National Total 07 Castilla y León L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 15,725.23 National Total 07 Castilla y León L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 610.88 National Total 07 Castilla y León L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 14,485.97 National Total 07 Castilla y León L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 38,241.36 National Total 07 Castilla y León L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 17,839.52 National Total 07 Castilla y León L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 794.85 National Total 07 Castilla y León L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 19,606.99 National Total 07 Castilla y León L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 13,682.57 National Total 07 Castilla y León L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 5,879.74 National Total 07 Castilla y León L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 271.92 National Total 07 Castilla y León L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 7,530.91 National Total 08 Castilla - La Mancha B.1 % of enterprises that have computers Total Enterprises 96.75 National Total 08 Castilla - La Mancha B.1 % of enterprises that have computers Industry 94.53 National Total 08 Castilla - La Mancha B.1 % of enterprises that have computers Construction 95.73 National Total 08 Castilla - La Mancha B.1 % of enterprises that have computers Services 98.78 National Total 08 Castilla - La Mancha B.1.1 % Staff that use computers for corporate purposes Total Enterprises 44.61 National Total 08 Castilla - La Mancha B.1.1 % Staff that use computers for corporate purposes Industry 39.93 National Total 08 Castilla - La Mancha B.1.1 % Staff that use computers for corporate purposes Construction 33.74 National Total 08 Castilla - La Mancha B.1.1 % Staff that use computers for corporate purposes Services 51.86 National Total 08 Castilla - La Mancha B.2 % of enterprises that use some type of open source software Total Enterprises 82.97 National Total 08 Castilla - La Mancha B.2 % of enterprises that use some type of open source software Industry 78.19 National Total 08 Castilla - La Mancha B.2 % of enterprises that use some type of open source software Construction 77.12 National Total 08 Castilla - La Mancha B.2 % of enterprises that use some type of open source software Services 88.49 National Total 08 Castilla - La Mancha B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 37.99 National Total 08 Castilla - La Mancha B.2.A % of enterprises that use open source software by type: Operating systems Industry 37.44 National Total 08 Castilla - La Mancha B.2.A % of enterprises that use open source software by type: Operating systems Construction 36.95 National Total 08 Castilla - La Mancha B.2.A % of enterprises that use open source software by type: Operating systems Services 38.75 National Total 08 Castilla - La Mancha B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 79.93 National Total 08 Castilla - La Mancha B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 75.97 National Total 08 Castilla - La Mancha B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 72.10 National Total 08 Castilla - La Mancha B.2.B % of enterprises that use open source software by type: Internet Browsers Services 85.44 National Total 08 Castilla - La Mancha B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 63.41 National Total 08 Castilla - La Mancha B.2.C % of enterprises that use open source software by type: Office automation applications Industry 57.73 National Total 08 Castilla - La Mancha B.2.C % of enterprises that use open source software by type: Office automation applications Construction 65.74 National Total 08 Castilla - La Mancha B.2.C % of enterprises that use open source software by type: Office automation applications Services 67.03 National Total 08 Castilla - La Mancha B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 19.73 National Total 08 Castilla - La Mancha B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 20.26 National Total 08 Castilla - La Mancha B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 20.41 National Total 08 Castilla - La Mancha B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 19.10 National Total 08 Castilla - La Mancha B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 16.57 National Total 08 Castilla - La Mancha B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 12.49 National Total 08 Castilla - La Mancha B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 12.81 National Total 08 Castilla - La Mancha B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 20.90 National Total 08 Castilla - La Mancha B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 37.53 National Total 08 Castilla - La Mancha B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 36.41 National Total 08 Castilla - La Mancha B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 35.43 National Total 08 Castilla - La Mancha B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 39.05 National Total 08 Castilla - La Mancha B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 7.65 National Total 08 Castilla - La Mancha B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 10.49 National Total 08 Castilla - La Mancha B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 8.54 National Total 08 Castilla - La Mancha B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 5.18 National Total 08 Castilla - La Mancha B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 7.04 National Total 08 Castilla - La Mancha B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 6.64 National Total 08 Castilla - La Mancha B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 10.06 National Total 08 Castilla - La Mancha B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 6.39 National Total 08 Castilla - La Mancha B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 4.10 National Total 08 Castilla - La Mancha B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 3.84 National Total 08 Castilla - La Mancha B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 8.54 National Total 08 Castilla - La Mancha B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 2.91 National Total 08 Castilla - La Mancha B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 3.28 National Total 08 Castilla - La Mancha B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 3.67 National Total 08 Castilla - La Mancha B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 08 Castilla - La Mancha B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 4.02 National Total 08 Castilla - La Mancha B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 6.25 National Total 08 Castilla - La Mancha B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 6.81 National Total 08 Castilla - La Mancha B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 8.54 National Total 08 Castilla - La Mancha B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 5.10 National Total 08 Castilla - La Mancha B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 3.21 National Total 08 Castilla - La Mancha B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 4.34 National Total 08 Castilla - La Mancha B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 4.27 National Total 08 Castilla - La Mancha B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 2.01 National Total 08 Castilla - La Mancha C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 12.09 National Total 08 Castilla - La Mancha C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 13.26 National Total 08 Castilla - La Mancha C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 4.39 National Total 08 Castilla - La Mancha C.1 ICT specialists: % of enterprises that hired ICT specialists Services 13.62 National Total 08 Castilla - La Mancha C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 16.59 National Total 08 Castilla - La Mancha C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 13.35 National Total 08 Castilla - La Mancha C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 17.73 National Total 08 Castilla - La Mancha C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 18.71 National Total 08 Castilla - La Mancha C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 42.09 National Total 08 Castilla - La Mancha C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 48.06 National Total 08 Castilla - La Mancha C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 35.70 National Total 08 Castilla - La Mancha C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 40.73 National Total 08 Castilla - La Mancha C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 80.55 National Total 08 Castilla - La Mancha C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 81.42 National Total 08 Castilla - La Mancha C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 75.91 National Total 08 Castilla - La Mancha C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 81.47 National Total 08 Castilla - La Mancha C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 7.08 National Total 08 Castilla - La Mancha C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 6.85 National Total 08 Castilla - La Mancha C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 2.06 National Total 08 Castilla - La Mancha C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 8.84 National Total 08 Castilla - La Mancha C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 0.34 National Total 08 Castilla - La Mancha C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.57 National Total 08 Castilla - La Mancha C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 08 Castilla - La Mancha C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 0.27 National Total 08 Castilla - La Mancha C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 22.06 National Total 08 Castilla - La Mancha C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 18.29 National Total 08 Castilla - La Mancha C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 13.64 National Total 08 Castilla - La Mancha C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 27.61 National Total 08 Castilla - La Mancha C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 53.60 National Total 08 Castilla - La Mancha C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 51.28 National Total 08 Castilla - La Mancha C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 54.72 National Total 08 Castilla - La Mancha C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 55.03 National Total 08 Castilla - La Mancha C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 35.67 National Total 08 Castilla - La Mancha C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 28.09 National Total 08 Castilla - La Mancha C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 33.76 National Total 08 Castilla - La Mancha C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 42.09 National Total 08 Castilla - La Mancha C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 41.15 National Total 08 Castilla - La Mancha C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 40.66 National Total 08 Castilla - La Mancha C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 46.30 National Total 08 Castilla - La Mancha C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 39.90 National Total 08 Castilla - La Mancha C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 12.06 National Total 08 Castilla - La Mancha C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 13.73 National Total 08 Castilla - La Mancha C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 5.04 National Total 08 Castilla - La Mancha C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 13.00 National Total 08 Castilla - La Mancha C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 43.49 National Total 08 Castilla - La Mancha C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 32.79 National Total 08 Castilla - La Mancha C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 42.40 National Total 08 Castilla - La Mancha C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 52.04 National Total 08 Castilla - La Mancha C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 13.39 National Total 08 Castilla - La Mancha C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 10.83 National Total 08 Castilla - La Mancha C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 6.38 National Total 08 Castilla - La Mancha C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 17.57 National Total 08 Castilla - La Mancha C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 47.96 National Total 08 Castilla - La Mancha C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 49.51 National Total 08 Castilla - La Mancha C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 34.38 National Total 08 Castilla - La Mancha C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 51.05 National Total 08 Castilla - La Mancha C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 9.56 National Total 08 Castilla - La Mancha C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 5.75 National Total 08 Castilla - La Mancha C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 2.45 National Total 08 Castilla - La Mancha C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 14.73 National Total 08 Castilla - La Mancha C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 42.85 National Total 08 Castilla - La Mancha C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 47.24 National Total 08 Castilla - La Mancha C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 38.31 National Total 08 Castilla - La Mancha C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 40.90 National Total 08 Castilla - La Mancha C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 8.81 National Total 08 Castilla - La Mancha C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 5.26 National Total 08 Castilla - La Mancha C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 2.45 National Total 08 Castilla - La Mancha C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 13.54 National Total 08 Castilla - La Mancha C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 41.72 National Total 08 Castilla - La Mancha C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 45.18 National Total 08 Castilla - La Mancha C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 32.17 National Total 08 Castilla - La Mancha C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 42.07 National Total 08 Castilla - La Mancha C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 20.17 National Total 08 Castilla - La Mancha C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 12.98 National Total 08 Castilla - La Mancha C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 13.74 National Total 08 Castilla - La Mancha C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 27.73 National Total 08 Castilla - La Mancha C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 53.43 National Total 08 Castilla - La Mancha C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 53.68 National Total 08 Castilla - La Mancha C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 50.35 National Total 08 Castilla - La Mancha C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 54.22 National Total 08 Castilla - La Mancha D.1 % of enterprises with an Internet connection Total Enterprises 94.66 National Total 08 Castilla - La Mancha D.1 % of enterprises with an Internet connection Industry 90.60 National Total 08 Castilla - La Mancha D.1 % of enterprises with an Internet connection Construction 91.46 National Total 08 Castilla - La Mancha D.1 % of enterprises with an Internet connection Services 98.78 National Total 08 Castilla - La Mancha D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 38.17 National Total 08 Castilla - La Mancha D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 32.35 National Total 08 Castilla - La Mancha D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 30.44 National Total 08 Castilla - La Mancha D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 45.73 National Total 08 Castilla - La Mancha D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 100.00 National Total 08 Castilla - La Mancha D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 100.00 National Total 08 Castilla - La Mancha D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 08 Castilla - La Mancha D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 100.00 National Total 08 Castilla - La Mancha D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 95.48 National Total 08 Castilla - La Mancha D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 98.42 National Total 08 Castilla - La Mancha D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 89.84 National Total 08 Castilla - La Mancha D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 95.07 National Total 08 Castilla - La Mancha D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 87.93 National Total 08 Castilla - La Mancha D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 90.95 National Total 08 Castilla - La Mancha D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 85.12 National Total 08 Castilla - La Mancha D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 86.62 National Total 08 Castilla - La Mancha D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 19.35 National Total 08 Castilla - La Mancha D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 17.37 National Total 08 Castilla - La Mancha D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 16.73 National Total 08 Castilla - La Mancha D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 21.51 National Total 08 Castilla - La Mancha D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 3.89 National Total 08 Castilla - La Mancha D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 5.32 National Total 08 Castilla - La Mancha D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 5.19 National Total 08 Castilla - La Mancha D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 2.51 National Total 08 Castilla - La Mancha D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 1.03 National Total 08 Castilla - La Mancha D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 1.33 National Total 08 Castilla - La Mancha D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.69 National Total 08 Castilla - La Mancha D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.92 National Total 08 Castilla - La Mancha D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 38.48 National Total 08 Castilla - La Mancha D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 33.62 National Total 08 Castilla - La Mancha D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 58.52 National Total 08 Castilla - La Mancha D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 36.04 National Total 08 Castilla - La Mancha D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 31.43 National Total 08 Castilla - La Mancha D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 33.46 National Total 08 Castilla - La Mancha D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 20.07 National Total 08 Castilla - La Mancha D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 33.32 National Total 08 Castilla - La Mancha D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 13.76 National Total 08 Castilla - La Mancha D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 17.62 National Total 08 Castilla - La Mancha D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 7.81 National Total 08 Castilla - La Mancha D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 12.77 National Total 08 Castilla - La Mancha D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 10.79 National Total 08 Castilla - La Mancha D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 12.39 National Total 08 Castilla - La Mancha D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 2.74 National Total 08 Castilla - La Mancha D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 12.01 National Total 08 Castilla - La Mancha D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 79.37 National Total 08 Castilla - La Mancha D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 76.13 National Total 08 Castilla - La Mancha D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 88.50 National Total 08 Castilla - La Mancha D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 78.98 National Total 08 Castilla - La Mancha D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 60.50 National Total 08 Castilla - La Mancha D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 55.71 National Total 08 Castilla - La Mancha D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 58.00 National Total 08 Castilla - La Mancha D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 64.60 National Total 08 Castilla - La Mancha D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 62.49 National Total 08 Castilla - La Mancha D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 64.43 National Total 08 Castilla - La Mancha D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 59.02 National Total 08 Castilla - La Mancha D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 62.15 National Total 08 Castilla - La Mancha D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 22.03 National Total 08 Castilla - La Mancha D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.77 National Total 08 Castilla - La Mancha D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 16.43 National Total 08 Castilla - La Mancha D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 23.85 National Total 08 Castilla - La Mancha D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 20.39 National Total 08 Castilla - La Mancha D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 15.17 National Total 08 Castilla - La Mancha D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 21.78 National Total 08 Castilla - La Mancha D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 25.07 National Total 08 Castilla - La Mancha D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 71.97 National Total 08 Castilla - La Mancha D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 65.15 National Total 08 Castilla - La Mancha D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 89.19 National Total 08 Castilla - La Mancha D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 71.73 National Total 08 Castilla - La Mancha D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 34.62 National Total 08 Castilla - La Mancha D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 34.87 National Total 08 Castilla - La Mancha D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 29.09 National Total 08 Castilla - La Mancha D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 36.06 National Total 08 Castilla - La Mancha D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 44.06 National Total 08 Castilla - La Mancha D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 43.50 National Total 08 Castilla - La Mancha D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 31.85 National Total 08 Castilla - La Mancha D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 48.03 National Total 08 Castilla - La Mancha D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 68.43 National Total 08 Castilla - La Mancha D.7 % of enterprises with Internet connection and website/web page (3) Industry 78.79 National Total 08 Castilla - La Mancha D.7 % of enterprises with Internet connection and website/web page (3) Construction 54.30 National Total 08 Castilla - La Mancha D.7 % of enterprises with Internet connection and website/web page (3) Services 65.28 National Total 08 Castilla - La Mancha D.7.1.A Web Services: Company Presentation (4) Total Enterprises 91.92 National Total 08 Castilla - La Mancha D.7.1.A Web Services: Company Presentation (4) Industry 97.54 National Total 08 Castilla - La Mancha D.7.1.A Web Services: Company Presentation (4) Construction 85.28 National Total 08 Castilla - La Mancha D.7.1.A Web Services: Company Presentation (4) Services 88.75 National Total 08 Castilla - La Mancha D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 18.58 National Total 08 Castilla - La Mancha D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 17.33 National Total 08 Castilla - La Mancha D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 4.62 National Total 08 Castilla - La Mancha D.7.1.B Web Services: Receiving orders or bookings online (4) Services 23.04 National Total 08 Castilla - La Mancha D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 60.10 National Total 08 Castilla - La Mancha D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 79.63 National Total 08 Castilla - La Mancha D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 46.05 National Total 08 Castilla - La Mancha D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 46.94 National Total 08 Castilla - La Mancha D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 9.67 National Total 08 Castilla - La Mancha D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 4.27 National Total 08 Castilla - La Mancha D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 3.91 National Total 08 Castilla - La Mancha D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 15.66 National Total 08 Castilla - La Mancha D.7.1.E Web Services: Online order tracking (4) Total Enterprises 12.67 National Total 08 Castilla - La Mancha D.7.1.E Web Services: Online order tracking (4) Industry 3.96 National Total 08 Castilla - La Mancha D.7.1.E Web Services: Online order tracking (4) Construction 7.53 National Total 08 Castilla - La Mancha D.7.1.E Web Services: Online order tracking (4) Services 21.33 National Total 08 Castilla - La Mancha D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 10.57 National Total 08 Castilla - La Mancha D.7.1.F Web Services: Website customization for regular users (4) Industry 10.98 National Total 08 Castilla - La Mancha D.7.1.F Web Services: Website customization for regular users (4) Construction 7.06 National Total 08 Castilla - La Mancha D.7.1.F Web Services: Website customization for regular users (4) Services 11.08 National Total 08 Castilla - La Mancha D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 41.92 National Total 08 Castilla - La Mancha D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 39.98 National Total 08 Castilla - La Mancha D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 27.81 National Total 08 Castilla - La Mancha D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 47.00 National Total 08 Castilla - La Mancha D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 69.70 National Total 08 Castilla - La Mancha D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 69.70 National Total 08 Castilla - La Mancha D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 56.88 National Total 08 Castilla - La Mancha D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 72.83 National Total 08 Castilla - La Mancha D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 19.16 National Total 08 Castilla - La Mancha D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 15.17 National Total 08 Castilla - La Mancha D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 19.53 National Total 08 Castilla - La Mancha D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 22.46 National Total 08 Castilla - La Mancha D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 31.71 National Total 08 Castilla - La Mancha D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 23.24 National Total 08 Castilla - La Mancha D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 35.94 National Total 08 Castilla - La Mancha D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 37.88 National Total 08 Castilla - La Mancha D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 89.02 National Total 08 Castilla - La Mancha D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 86.00 National Total 08 Castilla - La Mancha D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 85.99 National Total 08 Castilla - La Mancha D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 92.03 National Total 08 Castilla - La Mancha D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 82.93 National Total 08 Castilla - La Mancha D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 78.55 National Total 08 Castilla - La Mancha D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 83.30 National Total 08 Castilla - La Mancha D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 85.90 National Total 08 Castilla - La Mancha D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 83.46 National Total 08 Castilla - La Mancha D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 81.06 National Total 08 Castilla - La Mancha D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 75.56 National Total 08 Castilla - La Mancha D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 87.46 National Total 08 Castilla - La Mancha D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 74.25 National Total 08 Castilla - La Mancha D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 71.64 National Total 08 Castilla - La Mancha D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 65.53 National Total 08 Castilla - La Mancha D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 78.63 National Total 08 Castilla - La Mancha D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 77.07 National Total 08 Castilla - La Mancha D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 77.99 National Total 08 Castilla - La Mancha D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 74.87 National Total 08 Castilla - La Mancha D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 77.06 National Total 08 Castilla - La Mancha D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 67.06 National Total 08 Castilla - La Mancha D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 67.07 National Total 08 Castilla - La Mancha D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 67.45 National Total 08 Castilla - La Mancha D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 66.95 National Total 08 Castilla - La Mancha D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 56.67 National Total 08 Castilla - La Mancha D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 55.66 National Total 08 Castilla - La Mancha D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 57.73 National Total 08 Castilla - La Mancha D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 57.07 National Total 08 Castilla - La Mancha D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 20.12 National Total 08 Castilla - La Mancha D.10 % of enterprises that pay to advertise on the Internet (3) Industry 19.76 National Total 08 Castilla - La Mancha D.10 % of enterprises that pay to advertise on the Internet (3) Construction 9.78 National Total 08 Castilla - La Mancha D.10 % of enterprises that pay to advertise on the Internet (3) Services 23.40 National Total 08 Castilla - La Mancha D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 17.67 National Total 08 Castilla - La Mancha D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 17.82 National Total 08 Castilla - La Mancha D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 9.78 National Total 08 Castilla - La Mancha D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 19.87 National Total 08 Castilla - La Mancha D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 72.22 National Total 08 Castilla - La Mancha D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 70.21 National Total 08 Castilla - La Mancha D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 97.90 National Total 08 Castilla - La Mancha D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 69.79 National Total 08 Castilla - La Mancha D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 37.61 National Total 08 Castilla - La Mancha D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 45.03 National Total 08 Castilla - La Mancha D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 41.81 National Total 08 Castilla - La Mancha D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 32.32 National Total 08 Castilla - La Mancha D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 29.34 National Total 08 Castilla - La Mancha D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 33.97 National Total 08 Castilla - La Mancha D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 41.81 National Total 08 Castilla - La Mancha D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 24.62 National Total 08 Castilla - La Mancha D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 64.86 National Total 08 Castilla - La Mancha D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 72.56 National Total 08 Castilla - La Mancha D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 100.00 National Total 08 Castilla - La Mancha D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 54.95 National Total 08 Castilla - La Mancha D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 77.43 National Total 08 Castilla - La Mancha D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 83.06 National Total 08 Castilla - La Mancha D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 76.64 National Total 08 Castilla - La Mancha D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 73.70 National Total 08 Castilla - La Mancha D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 31.38 National Total 08 Castilla - La Mancha D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 40.75 National Total 08 Castilla - La Mancha D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 29.30 National Total 08 Castilla - La Mancha D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 24.57 National Total 08 Castilla - La Mancha D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 96.90 National Total 08 Castilla - La Mancha D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 93.61 National Total 08 Castilla - La Mancha D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 08 Castilla - La Mancha D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 98.57 National Total 08 Castilla - La Mancha E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 41.27 National Total 08 Castilla - La Mancha E.1 Social Media: % of enterprises that use Social Media (3) Industry 46.19 National Total 08 Castilla - La Mancha E.1 Social Media: % of enterprises that use Social Media (3) Construction 25.26 National Total 08 Castilla - La Mancha E.1 Social Media: % of enterprises that use Social Media (3) Services 42.49 National Total 08 Castilla - La Mancha E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 91.53 National Total 08 Castilla - La Mancha E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 93.12 National Total 08 Castilla - La Mancha E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 86.37 National Total 08 Castilla - La Mancha E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 91.22 National Total 08 Castilla - La Mancha E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 25.43 National Total 08 Castilla - La Mancha E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 19.36 National Total 08 Castilla - La Mancha E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 45.11 National Total 08 Castilla - La Mancha E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 26.66 National Total 08 Castilla - La Mancha E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 36.66 National Total 08 Castilla - La Mancha E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 43.62 National Total 08 Castilla - La Mancha E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 42.78 National Total 08 Castilla - La Mancha E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 30.27 National Total 08 Castilla - La Mancha E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 9.14 National Total 08 Castilla - La Mancha E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 5.12 National Total 08 Castilla - La Mancha E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 13.63 National Total 08 Castilla - La Mancha E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 11.43 National Total 08 Castilla - La Mancha E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 45.98 National Total 08 Castilla - La Mancha E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 41.27 National Total 08 Castilla - La Mancha E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 57.52 National Total 08 Castilla - La Mancha E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 47.57 National Total 08 Castilla - La Mancha E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 42.56 National Total 08 Castilla - La Mancha E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 41.71 National Total 08 Castilla - La Mancha E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 23.98 National Total 08 Castilla - La Mancha E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 46.44 National Total 08 Castilla - La Mancha E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 6.72 National Total 08 Castilla - La Mancha E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 15.27 National Total 08 Castilla - La Mancha E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.00 National Total 08 Castilla - La Mancha E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 1.34 National Total 08 Castilla - La Mancha F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 9.21 National Total 08 Castilla - La Mancha F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 13.07 National Total 08 Castilla - La Mancha F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 2.94 National Total 08 Castilla - La Mancha F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 8.33 National Total 08 Castilla - La Mancha F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 59.62 National Total 08 Castilla - La Mancha F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 69.70 National Total 08 Castilla - La Mancha F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 30.50 National Total 08 Castilla - La Mancha F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 51.49 National Total 08 Castilla - La Mancha F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 19.95 National Total 08 Castilla - La Mancha F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 23.38 National Total 08 Castilla - La Mancha F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 23.53 National Total 08 Castilla - La Mancha F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 15.80 National Total 08 Castilla - La Mancha F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 29.13 National Total 08 Castilla - La Mancha F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 28.97 National Total 08 Castilla - La Mancha F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 30.50 National Total 08 Castilla - La Mancha F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 29.15 National Total 08 Castilla - La Mancha F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 65.51 National Total 08 Castilla - La Mancha F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 62.78 National Total 08 Castilla - La Mancha F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 30.50 National Total 08 Castilla - La Mancha F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 72.13 National Total 08 Castilla - La Mancha F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 13.32 National Total 08 Castilla - La Mancha F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 21.61 National Total 08 Castilla - La Mancha F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 0.00 National Total 08 Castilla - La Mancha F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 5.56 National Total 08 Castilla - La Mancha F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 10.51 National Total 08 Castilla - La Mancha F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 15.33 National Total 08 Castilla - La Mancha F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 0.00 National Total 08 Castilla - La Mancha F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 6.28 National Total 08 Castilla - La Mancha F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 15.64 National Total 08 Castilla - La Mancha F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 18.18 National Total 08 Castilla - La Mancha F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 6.97 National Total 08 Castilla - La Mancha F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 13.72 National Total 08 Castilla - La Mancha F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 55.10 National Total 08 Castilla - La Mancha F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 49.59 National Total 08 Castilla - La Mancha F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 30.50 National Total 08 Castilla - La Mancha F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 63.72 National Total 08 Castilla - La Mancha F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 57.93 National Total 08 Castilla - La Mancha F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 72.32 National Total 08 Castilla - La Mancha F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 76.47 National Total 08 Castilla - La Mancha F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 40.14 National Total 08 Castilla - La Mancha G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 31.65 National Total 08 Castilla - La Mancha G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 30.12 National Total 08 Castilla - La Mancha G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 15.49 National Total 08 Castilla - La Mancha G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 37.93 National Total 08 Castilla - La Mancha G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 30.54 National Total 08 Castilla - La Mancha G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 29.02 National Total 08 Castilla - La Mancha G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 15.49 National Total 08 Castilla - La Mancha G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 36.46 National Total 08 Castilla - La Mancha G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 21.22 National Total 08 Castilla - La Mancha G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 19.11 National Total 08 Castilla - La Mancha G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 7.48 National Total 08 Castilla - La Mancha G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 27.18 National Total 08 Castilla - La Mancha H.1 % of enterprises that analyzed Big Data Total Enterprises 5.99 National Total 08 Castilla - La Mancha H.1 % of enterprises that analyzed Big Data Industry 3.14 National Total 08 Castilla - La Mancha H.1 % of enterprises that analyzed Big Data Construction 2.29 National Total 08 Castilla - La Mancha H.1 % of enterprises that analyzed Big Data Services 9.35 National Total 08 Castilla - La Mancha H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 24.37 National Total 08 Castilla - La Mancha H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 28.12 National Total 08 Castilla - La Mancha H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 81.59 National Total 08 Castilla - La Mancha H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 18.97 National Total 08 Castilla - La Mancha H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 73.77 National Total 08 Castilla - La Mancha H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 61.24 National Total 08 Castilla - La Mancha H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 08 Castilla - La Mancha H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 74.96 National Total 08 Castilla - La Mancha H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 22.12 National Total 08 Castilla - La Mancha H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 33.09 National Total 08 Castilla - La Mancha H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 18.41 National Total 08 Castilla - La Mancha H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 19.58 National Total 08 Castilla - La Mancha H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 15.48 National Total 08 Castilla - La Mancha H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 16.30 National Total 08 Castilla - La Mancha H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 18.41 National Total 08 Castilla - La Mancha H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 15.04 National Total 08 Castilla - La Mancha H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 74.28 National Total 08 Castilla - La Mancha H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 88.62 National Total 08 Castilla - La Mancha H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 08 Castilla - La Mancha H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 68.60 National Total 08 Castilla - La Mancha H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 27.97 National Total 08 Castilla - La Mancha H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 11.38 National Total 08 Castilla - La Mancha H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 0.00 National Total 08 Castilla - La Mancha H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 34.41 National Total 08 Castilla - La Mancha I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 79.76 National Total 08 Castilla - La Mancha I.1 ICT Security: % of enterprises with internal security systems Industry 75.03 National Total 08 Castilla - La Mancha I.1 ICT Security: % of enterprises with internal security systems Construction 71.91 National Total 08 Castilla - La Mancha I.1 ICT Security: % of enterprises with internal security systems Services 85.87 National Total 08 Castilla - La Mancha I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 93.79 National Total 08 Castilla - La Mancha I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 98.11 National Total 08 Castilla - La Mancha I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 94.80 National Total 08 Castilla - La Mancha I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 90.63 National Total 08 Castilla - La Mancha I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 61.03 National Total 08 Castilla - La Mancha I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 66.13 National Total 08 Castilla - La Mancha I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 62.03 National Total 08 Castilla - La Mancha I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 57.34 National Total 08 Castilla - La Mancha I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 13.17 National Total 08 Castilla - La Mancha I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 17.20 National Total 08 Castilla - La Mancha I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 6.05 National Total 08 Castilla - La Mancha I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 12.35 National Total 08 Castilla - La Mancha I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 49.08 National Total 08 Castilla - La Mancha I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 51.45 National Total 08 Castilla - La Mancha I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 33.83 National Total 08 Castilla - La Mancha I.1.D ICT Security: % of enterprises that use external data backup (7) Services 51.52 National Total 08 Castilla - La Mancha I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 36.99 National Total 08 Castilla - La Mancha I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 38.74 National Total 08 Castilla - La Mancha I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 34.39 National Total 08 Castilla - La Mancha I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 36.52 National Total 08 Castilla - La Mancha J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 76.86 National Total 08 Castilla - La Mancha J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 75.31 National Total 08 Castilla - La Mancha J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 65.08 National Total 08 Castilla - La Mancha J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 81.77 National Total 08 Castilla - La Mancha J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 42.92 National Total 08 Castilla - La Mancha J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 44.20 National Total 08 Castilla - La Mancha J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 41.61 National Total 08 Castilla - La Mancha J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 42.34 National Total 08 Castilla - La Mancha J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 8.14 National Total 08 Castilla - La Mancha J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 11.55 National Total 08 Castilla - La Mancha J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 5.68 National Total 08 Castilla - La Mancha J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 6.35 National Total 08 Castilla - La Mancha J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 61.36 National Total 08 Castilla - La Mancha J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 56.95 National Total 08 Castilla - La Mancha J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 64.03 National Total 08 Castilla - La Mancha J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 63.79 National Total 08 Castilla - La Mancha J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 96.13 National Total 08 Castilla - La Mancha J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 98.07 National Total 08 Castilla - La Mancha J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 95.33 National Total 08 Castilla - La Mancha J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 94.95 National Total 08 Castilla - La Mancha J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 20.26 National Total 08 Castilla - La Mancha J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 21.05 National Total 08 Castilla - La Mancha J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 16.98 National Total 08 Castilla - La Mancha J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 20.53 National Total 08 Castilla - La Mancha J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 19.45 National Total 08 Castilla - La Mancha J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 17.88 National Total 08 Castilla - La Mancha J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 15.16 National Total 08 Castilla - La Mancha J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 22.02 National Total 08 Castilla - La Mancha J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 1.73 National Total 08 Castilla - La Mancha J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.35 National Total 08 Castilla - La Mancha J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.42 National Total 08 Castilla - La Mancha J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 2.45 National Total 08 Castilla - La Mancha J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 58.56 National Total 08 Castilla - La Mancha J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 57.37 National Total 08 Castilla - La Mancha J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 41.32 National Total 08 Castilla - La Mancha J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 64.92 National Total 08 Castilla - La Mancha L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 15,839.43 National Total 08 Castilla - La Mancha L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 8,985.87 National Total 08 Castilla - La Mancha L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 1,131.23 National Total 08 Castilla - La Mancha L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 5,722.33 National Total 08 Castilla - La Mancha L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 15,105.64 National Total 08 Castilla - La Mancha L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 6,766.81 National Total 08 Castilla - La Mancha L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 602.01 National Total 08 Castilla - La Mancha L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 7,736.82 National Total 08 Castilla - La Mancha L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 27,349.11 National Total 08 Castilla - La Mancha L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 19,856.37 National Total 08 Castilla - La Mancha L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 911.75 National Total 08 Castilla - La Mancha L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 6,580.99 National Total 08 Castilla - La Mancha L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 8,506.13 National Total 08 Castilla - La Mancha L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 5,688.79 National Total 08 Castilla - La Mancha L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 384.76 National Total 08 Castilla - La Mancha L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 2,432.58 National Total 09 Cataluña B.1 % of enterprises that have computers Total Enterprises 99.31 National Total 09 Cataluña B.1 % of enterprises that have computers Industry 99.30 National Total 09 Cataluña B.1 % of enterprises that have computers Construction 99.22 National Total 09 Cataluña B.1 % of enterprises that have computers Services 99.32 National Total 09 Cataluña B.1.1 % Staff that use computers for corporate purposes Total Enterprises 61.69 National Total 09 Cataluña B.1.1 % Staff that use computers for corporate purposes Industry 53.21 National Total 09 Cataluña B.1.1 % Staff that use computers for corporate purposes Construction 42.71 National Total 09 Cataluña B.1.1 % Staff that use computers for corporate purposes Services 68.27 National Total 09 Cataluña B.2 % of enterprises that use some type of open source software Total Enterprises 85.52 National Total 09 Cataluña B.2 % of enterprises that use some type of open source software Industry 86.10 National Total 09 Cataluña B.2 % of enterprises that use some type of open source software Construction 93.69 National Total 09 Cataluña B.2 % of enterprises that use some type of open source software Services 84.01 National Total 09 Cataluña B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 40.68 National Total 09 Cataluña B.2.A % of enterprises that use open source software by type: Operating systems Industry 39.61 National Total 09 Cataluña B.2.A % of enterprises that use open source software by type: Operating systems Construction 48.13 National Total 09 Cataluña B.2.A % of enterprises that use open source software by type: Operating systems Services 40.01 National Total 09 Cataluña B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 81.13 National Total 09 Cataluña B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 80.35 National Total 09 Cataluña B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 90.40 National Total 09 Cataluña B.2.B % of enterprises that use open source software by type: Internet Browsers Services 80.06 National Total 09 Cataluña B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 58.65 National Total 09 Cataluña B.2.C % of enterprises that use open source software by type: Office automation applications Industry 58.22 National Total 09 Cataluña B.2.C % of enterprises that use open source software by type: Office automation applications Construction 71.87 National Total 09 Cataluña B.2.C % of enterprises that use open source software by type: Office automation applications Services 56.82 National Total 09 Cataluña B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 29.54 National Total 09 Cataluña B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 28.26 National Total 09 Cataluña B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 21.16 National Total 09 Cataluña B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 31.39 National Total 09 Cataluña B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 28.68 National Total 09 Cataluña B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 31.28 National Total 09 Cataluña B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 19.00 National Total 09 Cataluña B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 29.01 National Total 09 Cataluña B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 37.13 National Total 09 Cataluña B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 34.88 National Total 09 Cataluña B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 30.18 National Total 09 Cataluña B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 39.19 National Total 09 Cataluña B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 5.24 National Total 09 Cataluña B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 5.17 National Total 09 Cataluña B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 3.37 National Total 09 Cataluña B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 5.55 National Total 09 Cataluña B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 6.26 National Total 09 Cataluña B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 6.75 National Total 09 Cataluña B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 0.26 National Total 09 Cataluña B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 6.96 National Total 09 Cataluña B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 4.61 National Total 09 Cataluña B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 4.92 National Total 09 Cataluña B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 0.08 National Total 09 Cataluña B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 5.17 National Total 09 Cataluña B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 3.72 National Total 09 Cataluña B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 4.83 National Total 09 Cataluña B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.08 National Total 09 Cataluña B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 3.79 National Total 09 Cataluña B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 5.18 National Total 09 Cataluña B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 6.31 National Total 09 Cataluña B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 2.38 National Total 09 Cataluña B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 5.10 National Total 09 Cataluña B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 2.65 National Total 09 Cataluña B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 1.91 National Total 09 Cataluña B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 1.04 National Total 09 Cataluña B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 3.23 National Total 09 Cataluña C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 33.47 National Total 09 Cataluña C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 34.45 National Total 09 Cataluña C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 16.19 National Total 09 Cataluña C.1 ICT specialists: % of enterprises that hired ICT specialists Services 35.68 National Total 09 Cataluña C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 26.69 National Total 09 Cataluña C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 28.52 National Total 09 Cataluña C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 12.08 National Total 09 Cataluña C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 28.10 National Total 09 Cataluña C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 63.22 National Total 09 Cataluña C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 58.83 National Total 09 Cataluña C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 33.03 National Total 09 Cataluña C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 67.19 National Total 09 Cataluña C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 78.89 National Total 09 Cataluña C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 78.85 National Total 09 Cataluña C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 80.96 National Total 09 Cataluña C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 78.77 National Total 09 Cataluña C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 17.95 National Total 09 Cataluña C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 15.27 National Total 09 Cataluña C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 10.70 National Total 09 Cataluña C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 20.24 National Total 09 Cataluña C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 3.09 National Total 09 Cataluña C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 1.84 National Total 09 Cataluña C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.96 National Total 09 Cataluña C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 3.98 National Total 09 Cataluña C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 32.47 National Total 09 Cataluña C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 31.69 National Total 09 Cataluña C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 26.10 National Total 09 Cataluña C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 33.78 National Total 09 Cataluña C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 58.04 National Total 09 Cataluña C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 59.95 National Total 09 Cataluña C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 63.50 National Total 09 Cataluña C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 56.35 National Total 09 Cataluña C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 48.99 National Total 09 Cataluña C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 47.60 National Total 09 Cataluña C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 45.59 National Total 09 Cataluña C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 50.12 National Total 09 Cataluña C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 40.88 National Total 09 Cataluña C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 43.74 National Total 09 Cataluña C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 40.73 National Total 09 Cataluña C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 39.63 National Total 09 Cataluña C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 19.73 National Total 09 Cataluña C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 24.42 National Total 09 Cataluña C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 11.46 National Total 09 Cataluña C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 18.91 National Total 09 Cataluña C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 55.52 National Total 09 Cataluña C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 52.89 National Total 09 Cataluña C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 52.19 National Total 09 Cataluña C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 57.21 National Total 09 Cataluña C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 22.20 National Total 09 Cataluña C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 27.72 National Total 09 Cataluña C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 10.23 National Total 09 Cataluña C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 21.57 National Total 09 Cataluña C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 56.75 National Total 09 Cataluña C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 54.99 National Total 09 Cataluña C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 54.03 National Total 09 Cataluña C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 57.95 National Total 09 Cataluña C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 19.24 National Total 09 Cataluña C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 17.92 National Total 09 Cataluña C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 9.50 National Total 09 Cataluña C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 21.31 National Total 09 Cataluña C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 52.28 National Total 09 Cataluña C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 55.85 National Total 09 Cataluña C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 44.66 National Total 09 Cataluña C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 51.86 National Total 09 Cataluña C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 20.12 National Total 09 Cataluña C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 18.71 National Total 09 Cataluña C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 8.06 National Total 09 Cataluña C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 22.58 National Total 09 Cataluña C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 51.63 National Total 09 Cataluña C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 54.97 National Total 09 Cataluña C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 44.87 National Total 09 Cataluña C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 51.17 National Total 09 Cataluña C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 25.88 National Total 09 Cataluña C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 26.52 National Total 09 Cataluña C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 21.00 National Total 09 Cataluña C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 26.35 National Total 09 Cataluña C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 62.45 National Total 09 Cataluña C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 62.28 National Total 09 Cataluña C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 59.83 National Total 09 Cataluña C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 62.93 National Total 09 Cataluña D.1 % of enterprises with an Internet connection Total Enterprises 98.61 National Total 09 Cataluña D.1 % of enterprises with an Internet connection Industry 96.87 National Total 09 Cataluña D.1 % of enterprises with an Internet connection Construction 99.22 National Total 09 Cataluña D.1 % of enterprises with an Internet connection Services 99.29 National Total 09 Cataluña D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 55.01 National Total 09 Cataluña D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 45.04 National Total 09 Cataluña D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 40.49 National Total 09 Cataluña D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 62.08 National Total 09 Cataluña D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.75 National Total 09 Cataluña D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 99.44 National Total 09 Cataluña D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 09 Cataluña D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.84 National Total 09 Cataluña D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 94.27 National Total 09 Cataluña D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 89.97 National Total 09 Cataluña D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 98.17 National Total 09 Cataluña D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 95.54 National Total 09 Cataluña D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 67.87 National Total 09 Cataluña D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 64.75 National Total 09 Cataluña D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 87.66 National Total 09 Cataluña D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 66.20 National Total 09 Cataluña D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 45.62 National Total 09 Cataluña D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 39.24 National Total 09 Cataluña D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 22.39 National Total 09 Cataluña D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 51.93 National Total 09 Cataluña D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 6.39 National Total 09 Cataluña D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 9.85 National Total 09 Cataluña D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 3.68 National Total 09 Cataluña D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 5.31 National Total 09 Cataluña D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 1.20 National Total 09 Cataluña D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 1.45 National Total 09 Cataluña D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 2.40 National Total 09 Cataluña D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.92 National Total 09 Cataluña D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 27.51 National Total 09 Cataluña D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 36.62 National Total 09 Cataluña D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 36.81 National Total 09 Cataluña D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 22.14 National Total 09 Cataluña D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 25.06 National Total 09 Cataluña D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 21.81 National Total 09 Cataluña D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 32.64 National Total 09 Cataluña D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 25.31 National Total 09 Cataluña D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 16.75 National Total 09 Cataluña D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 14.03 National Total 09 Cataluña D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 11.46 National Total 09 Cataluña D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 18.73 National Total 09 Cataluña D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 23.76 National Total 09 Cataluña D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 16.06 National Total 09 Cataluña D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 14.85 National Total 09 Cataluña D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 28.45 National Total 09 Cataluña D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 84.02 National Total 09 Cataluña D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 84.16 National Total 09 Cataluña D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 74.87 National Total 09 Cataluña D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 85.35 National Total 09 Cataluña D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 65.37 National Total 09 Cataluña D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 68.15 National Total 09 Cataluña D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 55.95 National Total 09 Cataluña D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 65.60 National Total 09 Cataluña D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 73.64 National Total 09 Cataluña D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 71.54 National Total 09 Cataluña D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 70.20 National Total 09 Cataluña D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 75.07 National Total 09 Cataluña D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 26.96 National Total 09 Cataluña D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 29.58 National Total 09 Cataluña D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 22.56 National Total 09 Cataluña D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 26.49 National Total 09 Cataluña D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 27.11 National Total 09 Cataluña D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 23.48 National Total 09 Cataluña D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 29.60 National Total 09 Cataluña D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 29.02 National Total 09 Cataluña D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 82.63 National Total 09 Cataluña D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 84.20 National Total 09 Cataluña D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 78.55 National Total 09 Cataluña D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 82.58 National Total 09 Cataluña D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 51.84 National Total 09 Cataluña D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 52.93 National Total 09 Cataluña D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 50.27 National Total 09 Cataluña D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 51.61 National Total 09 Cataluña D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 53.20 National Total 09 Cataluña D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 52.25 National Total 09 Cataluña D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 48.53 National Total 09 Cataluña D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 54.32 National Total 09 Cataluña D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 82.25 National Total 09 Cataluña D.7 % of enterprises with Internet connection and website/web page (3) Industry 85.54 National Total 09 Cataluña D.7 % of enterprises with Internet connection and website/web page (3) Construction 69.93 National Total 09 Cataluña D.7 % of enterprises with Internet connection and website/web page (3) Services 82.70 National Total 09 Cataluña D.7.1.A Web Services: Company Presentation (4) Total Enterprises 89.56 National Total 09 Cataluña D.7.1.A Web Services: Company Presentation (4) Industry 91.26 National Total 09 Cataluña D.7.1.A Web Services: Company Presentation (4) Construction 79.28 National Total 09 Cataluña D.7.1.A Web Services: Company Presentation (4) Services 90.13 National Total 09 Cataluña D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 21.83 National Total 09 Cataluña D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 10.70 National Total 09 Cataluña D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 2.62 National Total 09 Cataluña D.7.1.B Web Services: Receiving orders or bookings online (4) Services 29.29 National Total 09 Cataluña D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 51.85 National Total 09 Cataluña D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 52.19 National Total 09 Cataluña D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 28.32 National Total 09 Cataluña D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 54.74 National Total 09 Cataluña D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 7.06 National Total 09 Cataluña D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 2.41 National Total 09 Cataluña D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 3.43 National Total 09 Cataluña D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 9.61 National Total 09 Cataluña D.7.1.E Web Services: Online order tracking (4) Total Enterprises 12.58 National Total 09 Cataluña D.7.1.E Web Services: Online order tracking (4) Industry 7.59 National Total 09 Cataluña D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 09 Cataluña D.7.1.E Web Services: Online order tracking (4) Services 16.44 National Total 09 Cataluña D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 8.85 National Total 09 Cataluña D.7.1.F Web Services: Website customization for regular users (4) Industry 4.66 National Total 09 Cataluña D.7.1.F Web Services: Website customization for regular users (4) Construction 5.00 National Total 09 Cataluña D.7.1.F Web Services: Website customization for regular users (4) Services 11.23 National Total 09 Cataluña D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 46.06 National Total 09 Cataluña D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 30.48 National Total 09 Cataluña D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 26.73 National Total 09 Cataluña D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 55.53 National Total 09 Cataluña D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 68.61 National Total 09 Cataluña D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 57.69 National Total 09 Cataluña D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 48.52 National Total 09 Cataluña D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 76.09 National Total 09 Cataluña D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 20.21 National Total 09 Cataluña D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 12.45 National Total 09 Cataluña D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 11.40 National Total 09 Cataluña D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 24.82 National Total 09 Cataluña D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 28.68 National Total 09 Cataluña D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 19.14 National Total 09 Cataluña D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 13.01 National Total 09 Cataluña D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 34.97 National Total 09 Cataluña D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 91.90 National Total 09 Cataluña D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 87.82 National Total 09 Cataluña D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 92.90 National Total 09 Cataluña D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 93.51 National Total 09 Cataluña D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 84.97 National Total 09 Cataluña D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 80.73 National Total 09 Cataluña D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 82.26 National Total 09 Cataluña D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 87.23 National Total 09 Cataluña D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 83.14 National Total 09 Cataluña D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 80.37 National Total 09 Cataluña D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 83.00 National Total 09 Cataluña D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 84.36 National Total 09 Cataluña D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 75.86 National Total 09 Cataluña D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 76.31 National Total 09 Cataluña D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 72.93 National Total 09 Cataluña D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 76.11 National Total 09 Cataluña D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 80.94 National Total 09 Cataluña D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 79.68 National Total 09 Cataluña D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 69.71 National Total 09 Cataluña D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 83.19 National Total 09 Cataluña D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 61.06 National Total 09 Cataluña D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 56.91 National Total 09 Cataluña D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 60.66 National Total 09 Cataluña D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 62.92 National Total 09 Cataluña D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 66.12 National Total 09 Cataluña D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 64.05 National Total 09 Cataluña D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 57.80 National Total 09 Cataluña D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 68.28 National Total 09 Cataluña D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 25.17 National Total 09 Cataluña D.10 % of enterprises that pay to advertise on the Internet (3) Industry 18.67 National Total 09 Cataluña D.10 % of enterprises that pay to advertise on the Internet (3) Construction 11.92 National Total 09 Cataluña D.10 % of enterprises that pay to advertise on the Internet (3) Services 30.00 National Total 09 Cataluña D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 22.71 National Total 09 Cataluña D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 16.39 National Total 09 Cataluña D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 11.04 National Total 09 Cataluña D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 27.22 National Total 09 Cataluña D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 88.73 National Total 09 Cataluña D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 95.24 National Total 09 Cataluña D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 100.00 National Total 09 Cataluña D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 86.34 National Total 09 Cataluña D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 36.73 National Total 09 Cataluña D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 27.76 National Total 09 Cataluña D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 17.35 National Total 09 Cataluña D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 40.27 National Total 09 Cataluña D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 31.20 National Total 09 Cataluña D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 31.12 National Total 09 Cataluña D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 9.48 National Total 09 Cataluña D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 32.56 National Total 09 Cataluña D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 45.90 National Total 09 Cataluña D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 26.40 National Total 09 Cataluña D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 52.49 National Total 09 Cataluña D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 50.58 National Total 09 Cataluña D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 76.11 National Total 09 Cataluña D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 71.60 National Total 09 Cataluña D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 78.31 National Total 09 Cataluña D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 77.73 National Total 09 Cataluña D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 31.17 National Total 09 Cataluña D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 28.94 National Total 09 Cataluña D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 24.07 National Total 09 Cataluña D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 33.14 National Total 09 Cataluña D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 98.61 National Total 09 Cataluña D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 98.16 National Total 09 Cataluña D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 96.94 National Total 09 Cataluña D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 99.05 National Total 09 Cataluña E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 46.75 National Total 09 Cataluña E.1 Social Media: % of enterprises that use Social Media (3) Industry 35.45 National Total 09 Cataluña E.1 Social Media: % of enterprises that use Social Media (3) Construction 28.52 National Total 09 Cataluña E.1 Social Media: % of enterprises that use Social Media (3) Services 54.42 National Total 09 Cataluña E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 93.46 National Total 09 Cataluña E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 89.32 National Total 09 Cataluña E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 74.99 National Total 09 Cataluña E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 96.10 National Total 09 Cataluña E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 47.53 National Total 09 Cataluña E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 44.00 National Total 09 Cataluña E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 34.92 National Total 09 Cataluña E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 49.53 National Total 09 Cataluña E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 48.21 National Total 09 Cataluña E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 55.00 National Total 09 Cataluña E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 34.58 National Total 09 Cataluña E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 47.39 National Total 09 Cataluña E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 10.85 National Total 09 Cataluña E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 5.08 National Total 09 Cataluña E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 13.21 National Total 09 Cataluña E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 12.28 National Total 09 Cataluña E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 47.36 National Total 09 Cataluña E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 46.40 National Total 09 Cataluña E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 32.79 National Total 09 Cataluña E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 48.80 National Total 09 Cataluña E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 44.17 National Total 09 Cataluña E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 44.00 National Total 09 Cataluña E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 66.92 National Total 09 Cataluña E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 42.40 National Total 09 Cataluña E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 2.42 National Total 09 Cataluña E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 2.90 National Total 09 Cataluña E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.00 National Total 09 Cataluña E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 2.48 National Total 09 Cataluña F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 25.59 National Total 09 Cataluña F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 19.55 National Total 09 Cataluña F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 20.50 National Total 09 Cataluña F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 28.98 National Total 09 Cataluña F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 71.64 National Total 09 Cataluña F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 63.24 National Total 09 Cataluña F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 84.02 National Total 09 Cataluña F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 72.75 National Total 09 Cataluña F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 40.41 National Total 09 Cataluña F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 40.56 National Total 09 Cataluña F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 41.29 National Total 09 Cataluña F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 40.27 National Total 09 Cataluña F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 64.58 National Total 09 Cataluña F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 53.20 National Total 09 Cataluña F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 51.42 National Total 09 Cataluña F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 69.33 National Total 09 Cataluña F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 64.76 National Total 09 Cataluña F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 64.18 National Total 09 Cataluña F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 49.56 National Total 09 Cataluña F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 66.57 National Total 09 Cataluña F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 31.10 National Total 09 Cataluña F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 26.57 National Total 09 Cataluña F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 27.64 National Total 09 Cataluña F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 32.79 National Total 09 Cataluña F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 32.03 National Total 09 Cataluña F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 31.74 National Total 09 Cataluña F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 17.69 National Total 09 Cataluña F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 33.66 National Total 09 Cataluña F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 32.26 National Total 09 Cataluña F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 27.31 National Total 09 Cataluña F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 45.28 National Total 09 Cataluña F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 32.31 National Total 09 Cataluña F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 71.83 National Total 09 Cataluña F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 69.55 National Total 09 Cataluña F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 55.38 National Total 09 Cataluña F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 74.27 National Total 09 Cataluña F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 46.73 National Total 09 Cataluña F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 44.69 National Total 09 Cataluña F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 45.49 National Total 09 Cataluña F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 47.46 National Total 09 Cataluña G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 41.46 National Total 09 Cataluña G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 37.53 National Total 09 Cataluña G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 28.16 National Total 09 Cataluña G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 45.24 National Total 09 Cataluña G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 39.12 National Total 09 Cataluña G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 34.44 National Total 09 Cataluña G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 26.59 National Total 09 Cataluña G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 43.10 National Total 09 Cataluña G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 32.46 National Total 09 Cataluña G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 30.41 National Total 09 Cataluña G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 18.14 National Total 09 Cataluña G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 35.55 National Total 09 Cataluña H.1 % of enterprises that analyzed Big Data Total Enterprises 9.77 National Total 09 Cataluña H.1 % of enterprises that analyzed Big Data Industry 5.99 National Total 09 Cataluña H.1 % of enterprises that analyzed Big Data Construction 8.57 National Total 09 Cataluña H.1 % of enterprises that analyzed Big Data Services 11.64 National Total 09 Cataluña H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 33.61 National Total 09 Cataluña H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 44.54 National Total 09 Cataluña H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 8.93 National Total 09 Cataluña H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 33.88 National Total 09 Cataluña H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 42.73 National Total 09 Cataluña H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 26.50 National Total 09 Cataluña H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 71.37 National Total 09 Cataluña H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 43.22 National Total 09 Cataluña H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 52.32 National Total 09 Cataluña H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 56.50 National Total 09 Cataluña H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 27.79 National Total 09 Cataluña H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 54.13 National Total 09 Cataluña H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 17.83 National Total 09 Cataluña H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 10.72 National Total 09 Cataluña H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 09 Cataluña H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 21.46 National Total 09 Cataluña H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 82.60 National Total 09 Cataluña H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 93.45 National Total 09 Cataluña H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 09 Cataluña H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 78.16 National Total 09 Cataluña H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 34.04 National Total 09 Cataluña H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 13.63 National Total 09 Cataluña H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 9.06 National Total 09 Cataluña H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 41.51 National Total 09 Cataluña I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 91.46 National Total 09 Cataluña I.1 ICT Security: % of enterprises with internal security systems Industry 92.46 National Total 09 Cataluña I.1 ICT Security: % of enterprises with internal security systems Construction 87.95 National Total 09 Cataluña I.1 ICT Security: % of enterprises with internal security systems Services 91.55 National Total 09 Cataluña I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 94.83 National Total 09 Cataluña I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 94.83 National Total 09 Cataluña I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 89.40 National Total 09 Cataluña I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 95.63 National Total 09 Cataluña I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 59.55 National Total 09 Cataluña I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 63.98 National Total 09 Cataluña I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 65.94 National Total 09 Cataluña I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 56.63 National Total 09 Cataluña I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 14.21 National Total 09 Cataluña I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 17.24 National Total 09 Cataluña I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 7.20 National Total 09 Cataluña I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 13.88 National Total 09 Cataluña I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 69.71 National Total 09 Cataluña I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 65.92 National Total 09 Cataluña I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 59.23 National Total 09 Cataluña I.1.D ICT Security: % of enterprises that use external data backup (7) Services 72.95 National Total 09 Cataluña I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 48.52 National Total 09 Cataluña I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 43.76 National Total 09 Cataluña I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 36.59 National Total 09 Cataluña I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 52.41 National Total 09 Cataluña J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 83.77 National Total 09 Cataluña J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 81.18 National Total 09 Cataluña J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 86.01 National Total 09 Cataluña J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 84.57 National Total 09 Cataluña J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 33.03 National Total 09 Cataluña J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 24.74 National Total 09 Cataluña J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 54.93 National Total 09 Cataluña J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 33.17 National Total 09 Cataluña J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 7.75 National Total 09 Cataluña J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 4.83 National Total 09 Cataluña J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 16.45 National Total 09 Cataluña J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 7.65 National Total 09 Cataluña J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 73.64 National Total 09 Cataluña J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 70.95 National Total 09 Cataluña J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 59.27 National Total 09 Cataluña J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 77.02 National Total 09 Cataluña J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 91.24 National Total 09 Cataluña J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 93.69 National Total 09 Cataluña J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 81.52 National Total 09 Cataluña J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 91.70 National Total 09 Cataluña J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 16.10 National Total 09 Cataluña J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 19.20 National Total 09 Cataluña J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 16.19 National Total 09 Cataluña J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 14.76 National Total 09 Cataluña J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 21.04 National Total 09 Cataluña J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 21.45 National Total 09 Cataluña J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 16.33 National Total 09 Cataluña J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 21.58 National Total 09 Cataluña J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 2.91 National Total 09 Cataluña J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.35 National Total 09 Cataluña J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 2.43 National Total 09 Cataluña J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 3.68 National Total 09 Cataluña J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 78.07 National Total 09 Cataluña J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 78.87 National Total 09 Cataluña J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 74.60 National Total 09 Cataluña J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 78.24 National Total 09 Cataluña L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 742,842.60 National Total 09 Cataluña L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 116,049.72 National Total 09 Cataluña L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 10,248.67 National Total 09 Cataluña L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 616,544.20 National Total 09 Cataluña L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 1,019,834.42 National Total 09 Cataluña L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 133,330.23 National Total 09 Cataluña L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 9,591.69 National Total 09 Cataluña L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 876,912.49 National Total 09 Cataluña L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 949,884.99 National Total 09 Cataluña L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 231,784.12 National Total 09 Cataluña L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 13,361.26 National Total 09 Cataluña L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 704,739.61 National Total 09 Cataluña L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 385,217.70 National Total 09 Cataluña L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 85,778.63 National Total 09 Cataluña L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 4,022.95 National Total 09 Cataluña L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 295,416.12 National Total 10 Comunitat Valenciana B.1 % of enterprises that have computers Total Enterprises 99.54 National Total 10 Comunitat Valenciana B.1 % of enterprises that have computers Industry 99.85 National Total 10 Comunitat Valenciana B.1 % of enterprises that have computers Construction 100.00 National Total 10 Comunitat Valenciana B.1 % of enterprises that have computers Services 99.27 National Total 10 Comunitat Valenciana B.1.1 % Staff that use computers for corporate purposes Total Enterprises 57.39 National Total 10 Comunitat Valenciana B.1.1 % Staff that use computers for corporate purposes Industry 44.35 National Total 10 Comunitat Valenciana B.1.1 % Staff that use computers for corporate purposes Construction 55.31 National Total 10 Comunitat Valenciana B.1.1 % Staff that use computers for corporate purposes Services 63.71 National Total 10 Comunitat Valenciana B.2 % of enterprises that use some type of open source software Total Enterprises 86.79 National Total 10 Comunitat Valenciana B.2 % of enterprises that use some type of open source software Industry 84.49 National Total 10 Comunitat Valenciana B.2 % of enterprises that use some type of open source software Construction 87.52 National Total 10 Comunitat Valenciana B.2 % of enterprises that use some type of open source software Services 88.02 National Total 10 Comunitat Valenciana B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 35.97 National Total 10 Comunitat Valenciana B.2.A % of enterprises that use open source software by type: Operating systems Industry 34.02 National Total 10 Comunitat Valenciana B.2.A % of enterprises that use open source software by type: Operating systems Construction 29.01 National Total 10 Comunitat Valenciana B.2.A % of enterprises that use open source software by type: Operating systems Services 38.47 National Total 10 Comunitat Valenciana B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 82.39 National Total 10 Comunitat Valenciana B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 80.53 National Total 10 Comunitat Valenciana B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 86.47 National Total 10 Comunitat Valenciana B.2.B % of enterprises that use open source software by type: Internet Browsers Services 82.72 National Total 10 Comunitat Valenciana B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 62.23 National Total 10 Comunitat Valenciana B.2.C % of enterprises that use open source software by type: Office automation applications Industry 60.45 National Total 10 Comunitat Valenciana B.2.C % of enterprises that use open source software by type: Office automation applications Construction 67.11 National Total 10 Comunitat Valenciana B.2.C % of enterprises that use open source software by type: Office automation applications Services 62.37 National Total 10 Comunitat Valenciana B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 27.07 National Total 10 Comunitat Valenciana B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 24.09 National Total 10 Comunitat Valenciana B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 27.32 National Total 10 Comunitat Valenciana B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 28.81 National Total 10 Comunitat Valenciana B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 25.89 National Total 10 Comunitat Valenciana B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 29.10 National Total 10 Comunitat Valenciana B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 25.84 National Total 10 Comunitat Valenciana B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 23.98 National Total 10 Comunitat Valenciana B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 38.61 National Total 10 Comunitat Valenciana B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 37.95 National Total 10 Comunitat Valenciana B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 39.24 National Total 10 Comunitat Valenciana B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 38.89 National Total 10 Comunitat Valenciana B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 6.15 National Total 10 Comunitat Valenciana B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 6.71 National Total 10 Comunitat Valenciana B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 5.14 National Total 10 Comunitat Valenciana B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 6.00 National Total 10 Comunitat Valenciana B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 6.69 National Total 10 Comunitat Valenciana B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 7.32 National Total 10 Comunitat Valenciana B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 10.90 National Total 10 Comunitat Valenciana B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 5.51 National Total 10 Comunitat Valenciana B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 5.98 National Total 10 Comunitat Valenciana B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 5.66 National Total 10 Comunitat Valenciana B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 10.90 National Total 10 Comunitat Valenciana B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 5.23 National Total 10 Comunitat Valenciana B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 4.32 National Total 10 Comunitat Valenciana B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 4.65 National Total 10 Comunitat Valenciana B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 2.69 National Total 10 Comunitat Valenciana B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 4.44 National Total 10 Comunitat Valenciana B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 5.64 National Total 10 Comunitat Valenciana B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 6.05 National Total 10 Comunitat Valenciana B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 7.84 National Total 10 Comunitat Valenciana B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 4.97 National Total 10 Comunitat Valenciana B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 0.33 National Total 10 Comunitat Valenciana B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 0.05 National Total 10 Comunitat Valenciana B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 10 Comunitat Valenciana B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.56 National Total 10 Comunitat Valenciana C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 22.41 National Total 10 Comunitat Valenciana C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 21.03 National Total 10 Comunitat Valenciana C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 17.28 National Total 10 Comunitat Valenciana C.1 ICT specialists: % of enterprises that hired ICT specialists Services 24.21 National Total 10 Comunitat Valenciana C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 20.74 National Total 10 Comunitat Valenciana C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 17.62 National Total 10 Comunitat Valenciana C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 21.24 National Total 10 Comunitat Valenciana C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 22.52 National Total 10 Comunitat Valenciana C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 53.81 National Total 10 Comunitat Valenciana C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 53.79 National Total 10 Comunitat Valenciana C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 41.62 National Total 10 Comunitat Valenciana C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 56.03 National Total 10 Comunitat Valenciana C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 85.49 National Total 10 Comunitat Valenciana C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 85.16 National Total 10 Comunitat Valenciana C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 97.66 National Total 10 Comunitat Valenciana C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 83.45 National Total 10 Comunitat Valenciana C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 11.63 National Total 10 Comunitat Valenciana C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 9.70 National Total 10 Comunitat Valenciana C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 3.69 National Total 10 Comunitat Valenciana C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 14.29 National Total 10 Comunitat Valenciana C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 1.88 National Total 10 Comunitat Valenciana C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 1.46 National Total 10 Comunitat Valenciana C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 10 Comunitat Valenciana C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 2.49 National Total 10 Comunitat Valenciana C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 29.46 National Total 10 Comunitat Valenciana C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 27.96 National Total 10 Comunitat Valenciana C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 27.88 National Total 10 Comunitat Valenciana C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 30.65 National Total 10 Comunitat Valenciana C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 58.82 National Total 10 Comunitat Valenciana C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 57.53 National Total 10 Comunitat Valenciana C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 57.63 National Total 10 Comunitat Valenciana C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 59.83 National Total 10 Comunitat Valenciana C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 42.61 National Total 10 Comunitat Valenciana C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 35.07 National Total 10 Comunitat Valenciana C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 34.58 National Total 10 Comunitat Valenciana C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 48.65 National Total 10 Comunitat Valenciana C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 46.24 National Total 10 Comunitat Valenciana C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 49.57 National Total 10 Comunitat Valenciana C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 56.17 National Total 10 Comunitat Valenciana C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 42.35 National Total 10 Comunitat Valenciana C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 15.88 National Total 10 Comunitat Valenciana C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 17.11 National Total 10 Comunitat Valenciana C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 10.76 National Total 10 Comunitat Valenciana C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 16.12 National Total 10 Comunitat Valenciana C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 56.33 National Total 10 Comunitat Valenciana C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 53.51 National Total 10 Comunitat Valenciana C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 62.46 National Total 10 Comunitat Valenciana C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 56.85 National Total 10 Comunitat Valenciana C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 16.86 National Total 10 Comunitat Valenciana C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 17.20 National Total 10 Comunitat Valenciana C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 13.41 National Total 10 Comunitat Valenciana C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 17.33 National Total 10 Comunitat Valenciana C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 57.00 National Total 10 Comunitat Valenciana C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 52.80 National Total 10 Comunitat Valenciana C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 61.40 National Total 10 Comunitat Valenciana C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 58.67 National Total 10 Comunitat Valenciana C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 12.26 National Total 10 Comunitat Valenciana C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 9.37 National Total 10 Comunitat Valenciana C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 9.70 National Total 10 Comunitat Valenciana C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 14.48 National Total 10 Comunitat Valenciana C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 49.49 National Total 10 Comunitat Valenciana C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 54.50 National Total 10 Comunitat Valenciana C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 61.43 National Total 10 Comunitat Valenciana C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 44.22 National Total 10 Comunitat Valenciana C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 12.29 National Total 10 Comunitat Valenciana C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 10.04 National Total 10 Comunitat Valenciana C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 8.94 National Total 10 Comunitat Valenciana C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 14.28 National Total 10 Comunitat Valenciana C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 48.11 National Total 10 Comunitat Valenciana C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 51.74 National Total 10 Comunitat Valenciana C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 54.12 National Total 10 Comunitat Valenciana C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 44.80 National Total 10 Comunitat Valenciana C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 24.02 National Total 10 Comunitat Valenciana C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 23.91 National Total 10 Comunitat Valenciana C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 21.64 National Total 10 Comunitat Valenciana C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 24.55 National Total 10 Comunitat Valenciana C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 60.46 National Total 10 Comunitat Valenciana C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 55.33 National Total 10 Comunitat Valenciana C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 68.12 National Total 10 Comunitat Valenciana C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 62.06 National Total 10 Comunitat Valenciana D.1 % of enterprises with an Internet connection Total Enterprises 98.24 National Total 10 Comunitat Valenciana D.1 % of enterprises with an Internet connection Industry 97.85 National Total 10 Comunitat Valenciana D.1 % of enterprises with an Internet connection Construction 100.00 National Total 10 Comunitat Valenciana D.1 % of enterprises with an Internet connection Services 98.14 National Total 10 Comunitat Valenciana D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 39.74 National Total 10 Comunitat Valenciana D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 37.19 National Total 10 Comunitat Valenciana D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 53.93 National Total 10 Comunitat Valenciana D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 39.69 National Total 10 Comunitat Valenciana D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.53 National Total 10 Comunitat Valenciana D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 99.23 National Total 10 Comunitat Valenciana D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 10 Comunitat Valenciana D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.61 National Total 10 Comunitat Valenciana D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 94.82 National Total 10 Comunitat Valenciana D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 91.93 National Total 10 Comunitat Valenciana D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 94.86 National Total 10 Comunitat Valenciana D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 96.54 National Total 10 Comunitat Valenciana D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 72.43 National Total 10 Comunitat Valenciana D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 72.95 National Total 10 Comunitat Valenciana D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 69.24 National Total 10 Comunitat Valenciana D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 72.74 National Total 10 Comunitat Valenciana D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 34.83 National Total 10 Comunitat Valenciana D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 28.75 National Total 10 Comunitat Valenciana D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 34.81 National Total 10 Comunitat Valenciana D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 38.46 National Total 10 Comunitat Valenciana D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 5.05 National Total 10 Comunitat Valenciana D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 5.86 National Total 10 Comunitat Valenciana D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 4.45 National Total 10 Comunitat Valenciana D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 4.69 National Total 10 Comunitat Valenciana D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.44 National Total 10 Comunitat Valenciana D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.00 National Total 10 Comunitat Valenciana D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 10 Comunitat Valenciana D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.79 National Total 10 Comunitat Valenciana D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 30.04 National Total 10 Comunitat Valenciana D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 35.35 National Total 10 Comunitat Valenciana D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 27.71 National Total 10 Comunitat Valenciana D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 27.32 National Total 10 Comunitat Valenciana D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 30.02 National Total 10 Comunitat Valenciana D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 33.42 National Total 10 Comunitat Valenciana D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 28.52 National Total 10 Comunitat Valenciana D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 28.29 National Total 10 Comunitat Valenciana D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 17.15 National Total 10 Comunitat Valenciana D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 12.42 National Total 10 Comunitat Valenciana D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 22.86 National Total 10 Comunitat Valenciana D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 18.86 National Total 10 Comunitat Valenciana D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 17.18 National Total 10 Comunitat Valenciana D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 10.73 National Total 10 Comunitat Valenciana D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 15.76 National Total 10 Comunitat Valenciana D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 21.29 National Total 10 Comunitat Valenciana D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 84.48 National Total 10 Comunitat Valenciana D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 84.31 National Total 10 Comunitat Valenciana D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 88.94 National Total 10 Comunitat Valenciana D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 83.72 National Total 10 Comunitat Valenciana D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 60.66 National Total 10 Comunitat Valenciana D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 61.29 National Total 10 Comunitat Valenciana D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 60.26 National Total 10 Comunitat Valenciana D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 60.36 National Total 10 Comunitat Valenciana D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 73.64 National Total 10 Comunitat Valenciana D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 72.45 National Total 10 Comunitat Valenciana D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 78.67 National Total 10 Comunitat Valenciana D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 73.36 National Total 10 Comunitat Valenciana D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 24.87 National Total 10 Comunitat Valenciana D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 26.33 National Total 10 Comunitat Valenciana D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 31.32 National Total 10 Comunitat Valenciana D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 22.74 National Total 10 Comunitat Valenciana D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 20.08 National Total 10 Comunitat Valenciana D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 19.22 National Total 10 Comunitat Valenciana D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 34.66 National Total 10 Comunitat Valenciana D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 19.20 National Total 10 Comunitat Valenciana D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 78.98 National Total 10 Comunitat Valenciana D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 78.41 National Total 10 Comunitat Valenciana D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 81.30 National Total 10 Comunitat Valenciana D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 78.88 National Total 10 Comunitat Valenciana D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 43.71 National Total 10 Comunitat Valenciana D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 44.34 National Total 10 Comunitat Valenciana D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 41.24 National Total 10 Comunitat Valenciana D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 43.81 National Total 10 Comunitat Valenciana D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 47.90 National Total 10 Comunitat Valenciana D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 44.68 National Total 10 Comunitat Valenciana D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 45.21 National Total 10 Comunitat Valenciana D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 50.35 National Total 10 Comunitat Valenciana D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 75.94 National Total 10 Comunitat Valenciana D.7 % of enterprises with Internet connection and website/web page (3) Industry 79.87 National Total 10 Comunitat Valenciana D.7 % of enterprises with Internet connection and website/web page (3) Construction 76.02 National Total 10 Comunitat Valenciana D.7 % of enterprises with Internet connection and website/web page (3) Services 73.59 National Total 10 Comunitat Valenciana D.7.1.A Web Services: Company Presentation (4) Total Enterprises 87.50 National Total 10 Comunitat Valenciana D.7.1.A Web Services: Company Presentation (4) Industry 87.52 National Total 10 Comunitat Valenciana D.7.1.A Web Services: Company Presentation (4) Construction 90.60 National Total 10 Comunitat Valenciana D.7.1.A Web Services: Company Presentation (4) Services 86.87 National Total 10 Comunitat Valenciana D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 18.94 National Total 10 Comunitat Valenciana D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 13.45 National Total 10 Comunitat Valenciana D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 0.00 National Total 10 Comunitat Valenciana D.7.1.B Web Services: Receiving orders or bookings online (4) Services 26.30 National Total 10 Comunitat Valenciana D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 45.31 National Total 10 Comunitat Valenciana D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 47.90 National Total 10 Comunitat Valenciana D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 19.89 National Total 10 Comunitat Valenciana D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 48.76 National Total 10 Comunitat Valenciana D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 5.41 National Total 10 Comunitat Valenciana D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 3.14 National Total 10 Comunitat Valenciana D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 10 Comunitat Valenciana D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 7.97 National Total 10 Comunitat Valenciana D.7.1.E Web Services: Online order tracking (4) Total Enterprises 10.31 National Total 10 Comunitat Valenciana D.7.1.E Web Services: Online order tracking (4) Industry 7.54 National Total 10 Comunitat Valenciana D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 10 Comunitat Valenciana D.7.1.E Web Services: Online order tracking (4) Services 14.17 National Total 10 Comunitat Valenciana D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 5.99 National Total 10 Comunitat Valenciana D.7.1.F Web Services: Website customization for regular users (4) Industry 4.81 National Total 10 Comunitat Valenciana D.7.1.F Web Services: Website customization for regular users (4) Construction 5.15 National Total 10 Comunitat Valenciana D.7.1.F Web Services: Website customization for regular users (4) Services 6.93 National Total 10 Comunitat Valenciana D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 46.35 National Total 10 Comunitat Valenciana D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 37.07 National Total 10 Comunitat Valenciana D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 36.90 National Total 10 Comunitat Valenciana D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 54.26 National Total 10 Comunitat Valenciana D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 69.12 National Total 10 Comunitat Valenciana D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 64.93 National Total 10 Comunitat Valenciana D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 64.68 National Total 10 Comunitat Valenciana D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 72.72 National Total 10 Comunitat Valenciana D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 18.93 National Total 10 Comunitat Valenciana D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 14.11 National Total 10 Comunitat Valenciana D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 22.98 National Total 10 Comunitat Valenciana D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 21.23 National Total 10 Comunitat Valenciana D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 23.35 National Total 10 Comunitat Valenciana D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 19.32 National Total 10 Comunitat Valenciana D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 34.59 National Total 10 Comunitat Valenciana D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 23.69 National Total 10 Comunitat Valenciana D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 89.77 National Total 10 Comunitat Valenciana D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 88.29 National Total 10 Comunitat Valenciana D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 89.90 National Total 10 Comunitat Valenciana D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 90.62 National Total 10 Comunitat Valenciana D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 83.72 National Total 10 Comunitat Valenciana D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 82.13 National Total 10 Comunitat Valenciana D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 89.90 National Total 10 Comunitat Valenciana D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 83.46 National Total 10 Comunitat Valenciana D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 83.31 National Total 10 Comunitat Valenciana D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 80.37 National Total 10 Comunitat Valenciana D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 89.90 National Total 10 Comunitat Valenciana D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 83.77 National Total 10 Comunitat Valenciana D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 74.32 National Total 10 Comunitat Valenciana D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 68.66 National Total 10 Comunitat Valenciana D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 77.16 National Total 10 Comunitat Valenciana D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 77.14 National Total 10 Comunitat Valenciana D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 73.35 National Total 10 Comunitat Valenciana D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 67.71 National Total 10 Comunitat Valenciana D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 69.25 National Total 10 Comunitat Valenciana D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 77.51 National Total 10 Comunitat Valenciana D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 58.28 National Total 10 Comunitat Valenciana D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 49.72 National Total 10 Comunitat Valenciana D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 58.06 National Total 10 Comunitat Valenciana D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 63.43 National Total 10 Comunitat Valenciana D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 58.98 National Total 10 Comunitat Valenciana D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 52.57 National Total 10 Comunitat Valenciana D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 64.26 National Total 10 Comunitat Valenciana D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 61.78 National Total 10 Comunitat Valenciana D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 20.75 National Total 10 Comunitat Valenciana D.10 % of enterprises that pay to advertise on the Internet (3) Industry 19.12 National Total 10 Comunitat Valenciana D.10 % of enterprises that pay to advertise on the Internet (3) Construction 12.61 National Total 10 Comunitat Valenciana D.10 % of enterprises that pay to advertise on the Internet (3) Services 23.31 National Total 10 Comunitat Valenciana D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 19.87 National Total 10 Comunitat Valenciana D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 20.26 National Total 10 Comunitat Valenciana D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 12.08 National Total 10 Comunitat Valenciana D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 21.16 National Total 10 Comunitat Valenciana D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 76.84 National Total 10 Comunitat Valenciana D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 67.75 National Total 10 Comunitat Valenciana D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 77.71 National Total 10 Comunitat Valenciana D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 81.92 National Total 10 Comunitat Valenciana D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 32.82 National Total 10 Comunitat Valenciana D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 8.55 National Total 10 Comunitat Valenciana D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 32.44 National Total 10 Comunitat Valenciana D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 46.70 National Total 10 Comunitat Valenciana D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 33.28 National Total 10 Comunitat Valenciana D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 9.72 National Total 10 Comunitat Valenciana D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 44.58 National Total 10 Comunitat Valenciana D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 45.45 National Total 10 Comunitat Valenciana D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 46.31 National Total 10 Comunitat Valenciana D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 44.45 National Total 10 Comunitat Valenciana D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 22.29 National Total 10 Comunitat Valenciana D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 50.05 National Total 10 Comunitat Valenciana D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 72.36 National Total 10 Comunitat Valenciana D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 68.53 National Total 10 Comunitat Valenciana D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 77.41 National Total 10 Comunitat Valenciana D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 73.65 National Total 10 Comunitat Valenciana D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 22.09 National Total 10 Comunitat Valenciana D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 19.66 National Total 10 Comunitat Valenciana D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 15.45 National Total 10 Comunitat Valenciana D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 24.80 National Total 10 Comunitat Valenciana D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 99.01 National Total 10 Comunitat Valenciana D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 10 Comunitat Valenciana D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 10 Comunitat Valenciana D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 98.26 National Total 10 Comunitat Valenciana E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 45.53 National Total 10 Comunitat Valenciana E.1 Social Media: % of enterprises that use Social Media (3) Industry 41.45 National Total 10 Comunitat Valenciana E.1 Social Media: % of enterprises that use Social Media (3) Construction 38.10 National Total 10 Comunitat Valenciana E.1 Social Media: % of enterprises that use Social Media (3) Services 49.41 National Total 10 Comunitat Valenciana E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 95.56 National Total 10 Comunitat Valenciana E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 92.33 National Total 10 Comunitat Valenciana E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 97.24 National Total 10 Comunitat Valenciana E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 96.91 National Total 10 Comunitat Valenciana E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 41.55 National Total 10 Comunitat Valenciana E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 33.56 National Total 10 Comunitat Valenciana E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 42.63 National Total 10 Comunitat Valenciana E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 45.39 National Total 10 Comunitat Valenciana E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 31.61 National Total 10 Comunitat Valenciana E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 30.91 National Total 10 Comunitat Valenciana E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 30.53 National Total 10 Comunitat Valenciana E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 32.12 National Total 10 Comunitat Valenciana E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 7.82 National Total 10 Comunitat Valenciana E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 10.84 National Total 10 Comunitat Valenciana E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 1.30 National Total 10 Comunitat Valenciana E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 7.29 National Total 10 Comunitat Valenciana E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 45.74 National Total 10 Comunitat Valenciana E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 34.94 National Total 10 Comunitat Valenciana E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 52.07 National Total 10 Comunitat Valenciana E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 50.19 National Total 10 Comunitat Valenciana E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 48.01 National Total 10 Comunitat Valenciana E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 58.64 National Total 10 Comunitat Valenciana E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 45.17 National Total 10 Comunitat Valenciana E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 43.13 National Total 10 Comunitat Valenciana E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 2.69 National Total 10 Comunitat Valenciana E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 2.44 National Total 10 Comunitat Valenciana E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.00 National Total 10 Comunitat Valenciana E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 3.22 National Total 10 Comunitat Valenciana F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 16.45 National Total 10 Comunitat Valenciana F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 14.45 National Total 10 Comunitat Valenciana F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 8.76 National Total 10 Comunitat Valenciana F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 19.15 National Total 10 Comunitat Valenciana F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 74.45 National Total 10 Comunitat Valenciana F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 81.90 National Total 10 Comunitat Valenciana F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 34.80 National Total 10 Comunitat Valenciana F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 74.63 National Total 10 Comunitat Valenciana F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 36.48 National Total 10 Comunitat Valenciana F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 46.40 National Total 10 Comunitat Valenciana F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 17.45 National Total 10 Comunitat Valenciana F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 33.72 National Total 10 Comunitat Valenciana F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 42.57 National Total 10 Comunitat Valenciana F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 36.97 National Total 10 Comunitat Valenciana F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 44.07 National Total 10 Comunitat Valenciana F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 44.96 National Total 10 Comunitat Valenciana F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 63.04 National Total 10 Comunitat Valenciana F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 55.19 National Total 10 Comunitat Valenciana F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 67.84 National Total 10 Comunitat Valenciana F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 66.14 National Total 10 Comunitat Valenciana F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 24.62 National Total 10 Comunitat Valenciana F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 2.72 National Total 10 Comunitat Valenciana F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 60.65 National Total 10 Comunitat Valenciana F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 31.25 National Total 10 Comunitat Valenciana F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 24.10 National Total 10 Comunitat Valenciana F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 14.32 National Total 10 Comunitat Valenciana F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 21.05 National Total 10 Comunitat Valenciana F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 28.77 National Total 10 Comunitat Valenciana F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 21.29 National Total 10 Comunitat Valenciana F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 15.30 National Total 10 Comunitat Valenciana F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 13.99 National Total 10 Comunitat Valenciana F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 24.63 National Total 10 Comunitat Valenciana F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 72.28 National Total 10 Comunitat Valenciana F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 80.51 National Total 10 Comunitat Valenciana F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 80.91 National Total 10 Comunitat Valenciana F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 67.81 National Total 10 Comunitat Valenciana F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 40.98 National Total 10 Comunitat Valenciana F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 28.30 National Total 10 Comunitat Valenciana F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 21.46 National Total 10 Comunitat Valenciana F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 48.42 National Total 10 Comunitat Valenciana G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 38.51 National Total 10 Comunitat Valenciana G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 35.67 National Total 10 Comunitat Valenciana G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 26.70 National Total 10 Comunitat Valenciana G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 42.47 National Total 10 Comunitat Valenciana G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 37.33 National Total 10 Comunitat Valenciana G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 34.70 National Total 10 Comunitat Valenciana G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 23.47 National Total 10 Comunitat Valenciana G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 41.56 National Total 10 Comunitat Valenciana G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 28.17 National Total 10 Comunitat Valenciana G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 26.27 National Total 10 Comunitat Valenciana G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 20.32 National Total 10 Comunitat Valenciana G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 30.82 National Total 10 Comunitat Valenciana H.1 % of enterprises that analyzed Big Data Total Enterprises 8.78 National Total 10 Comunitat Valenciana H.1 % of enterprises that analyzed Big Data Industry 8.09 National Total 10 Comunitat Valenciana H.1 % of enterprises that analyzed Big Data Construction 7.15 National Total 10 Comunitat Valenciana H.1 % of enterprises that analyzed Big Data Services 9.50 National Total 10 Comunitat Valenciana H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 30.58 National Total 10 Comunitat Valenciana H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 53.82 National Total 10 Comunitat Valenciana H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 7.49 National Total 10 Comunitat Valenciana H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 22.08 National Total 10 Comunitat Valenciana H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 35.13 National Total 10 Comunitat Valenciana H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 24.05 National Total 10 Comunitat Valenciana H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 17.15 National Total 10 Comunitat Valenciana H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 43.34 National Total 10 Comunitat Valenciana H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 53.83 National Total 10 Comunitat Valenciana H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 44.41 National Total 10 Comunitat Valenciana H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 75.36 National Total 10 Comunitat Valenciana H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 55.53 National Total 10 Comunitat Valenciana H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 12.10 National Total 10 Comunitat Valenciana H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 2.06 National Total 10 Comunitat Valenciana H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 7.49 National Total 10 Comunitat Valenciana H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 17.87 National Total 10 Comunitat Valenciana H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 77.76 National Total 10 Comunitat Valenciana H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 68.37 National Total 10 Comunitat Valenciana H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 10 Comunitat Valenciana H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 79.34 National Total 10 Comunitat Valenciana H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 37.89 National Total 10 Comunitat Valenciana H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 45.51 National Total 10 Comunitat Valenciana H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 7.49 National Total 10 Comunitat Valenciana H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 38.39 National Total 10 Comunitat Valenciana I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 86.56 National Total 10 Comunitat Valenciana I.1 ICT Security: % of enterprises with internal security systems Industry 81.35 National Total 10 Comunitat Valenciana I.1 ICT Security: % of enterprises with internal security systems Construction 84.50 National Total 10 Comunitat Valenciana I.1 ICT Security: % of enterprises with internal security systems Services 90.07 National Total 10 Comunitat Valenciana I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 94.71 National Total 10 Comunitat Valenciana I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 93.73 National Total 10 Comunitat Valenciana I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 98.55 National Total 10 Comunitat Valenciana I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 94.55 National Total 10 Comunitat Valenciana I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 55.41 National Total 10 Comunitat Valenciana I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 51.19 National Total 10 Comunitat Valenciana I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 58.70 National Total 10 Comunitat Valenciana I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 57.10 National Total 10 Comunitat Valenciana I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 13.45 National Total 10 Comunitat Valenciana I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 15.33 National Total 10 Comunitat Valenciana I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 13.30 National Total 10 Comunitat Valenciana I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 12.46 National Total 10 Comunitat Valenciana I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 54.74 National Total 10 Comunitat Valenciana I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 52.44 National Total 10 Comunitat Valenciana I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 60.27 National Total 10 Comunitat Valenciana I.1.D ICT Security: % of enterprises that use external data backup (7) Services 54.99 National Total 10 Comunitat Valenciana I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 39.03 National Total 10 Comunitat Valenciana I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 36.72 National Total 10 Comunitat Valenciana I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 34.99 National Total 10 Comunitat Valenciana I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 41.00 National Total 10 Comunitat Valenciana J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 84.19 National Total 10 Comunitat Valenciana J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 78.31 National Total 10 Comunitat Valenciana J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 94.49 National Total 10 Comunitat Valenciana J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 85.73 National Total 10 Comunitat Valenciana J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 24.63 National Total 10 Comunitat Valenciana J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 17.75 National Total 10 Comunitat Valenciana J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 43.11 National Total 10 Comunitat Valenciana J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 24.48 National Total 10 Comunitat Valenciana J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 6.05 National Total 10 Comunitat Valenciana J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 4.61 National Total 10 Comunitat Valenciana J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 9.15 National Total 10 Comunitat Valenciana J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 6.19 National Total 10 Comunitat Valenciana J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 70.85 National Total 10 Comunitat Valenciana J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 73.07 National Total 10 Comunitat Valenciana J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 64.02 National Total 10 Comunitat Valenciana J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 71.08 National Total 10 Comunitat Valenciana J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 92.78 National Total 10 Comunitat Valenciana J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 93.59 National Total 10 Comunitat Valenciana J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 97.78 National Total 10 Comunitat Valenciana J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 91.29 National Total 10 Comunitat Valenciana J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 21.77 National Total 10 Comunitat Valenciana J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 22.76 National Total 10 Comunitat Valenciana J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 14.46 National Total 10 Comunitat Valenciana J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 22.77 National Total 10 Comunitat Valenciana J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 18.26 National Total 10 Comunitat Valenciana J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 15.57 National Total 10 Comunitat Valenciana J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 13.43 National Total 10 Comunitat Valenciana J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 20.79 National Total 10 Comunitat Valenciana J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 2.29 National Total 10 Comunitat Valenciana J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 0.60 National Total 10 Comunitat Valenciana J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 2.45 National Total 10 Comunitat Valenciana J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 3.26 National Total 10 Comunitat Valenciana J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 77.30 National Total 10 Comunitat Valenciana J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 80.28 National Total 10 Comunitat Valenciana J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 73.89 National Total 10 Comunitat Valenciana J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 76.18 National Total 10 Comunitat Valenciana L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 117,464.19 National Total 10 Comunitat Valenciana L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 39,037.98 National Total 10 Comunitat Valenciana L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 2,848.78 National Total 10 Comunitat Valenciana L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 75,577.43 National Total 10 Comunitat Valenciana L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 99,361.94 National Total 10 Comunitat Valenciana L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 28,960.91 National Total 10 Comunitat Valenciana L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 2,693.24 National Total 10 Comunitat Valenciana L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 67,707.79 National Total 10 Comunitat Valenciana L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 104,595.72 National Total 10 Comunitat Valenciana L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 32,461.07 National Total 10 Comunitat Valenciana L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 5,500.78 National Total 10 Comunitat Valenciana L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 66,633.87 National Total 10 Comunitat Valenciana L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 39,260.15 National Total 10 Comunitat Valenciana L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 15,208.92 National Total 10 Comunitat Valenciana L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 315.55 National Total 10 Comunitat Valenciana L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 23,735.69 National Total 11 Extremadura B.1 % of enterprises that have computers Total Enterprises 99.62 National Total 11 Extremadura B.1 % of enterprises that have computers Industry 98.53 National Total 11 Extremadura B.1 % of enterprises that have computers Construction 100.00 National Total 11 Extremadura B.1 % of enterprises that have computers Services 99.99 National Total 11 Extremadura B.1.1 % Staff that use computers for corporate purposes Total Enterprises 48.89 National Total 11 Extremadura B.1.1 % Staff that use computers for corporate purposes Industry 43.68 National Total 11 Extremadura B.1.1 % Staff that use computers for corporate purposes Construction 49.42 National Total 11 Extremadura B.1.1 % Staff that use computers for corporate purposes Services 50.78 National Total 11 Extremadura B.2 % of enterprises that use some type of open source software Total Enterprises 89.59 National Total 11 Extremadura B.2 % of enterprises that use some type of open source software Industry 88.90 National Total 11 Extremadura B.2 % of enterprises that use some type of open source software Construction 89.56 National Total 11 Extremadura B.2 % of enterprises that use some type of open source software Services 89.90 National Total 11 Extremadura B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 24.95 National Total 11 Extremadura B.2.A % of enterprises that use open source software by type: Operating systems Industry 20.20 National Total 11 Extremadura B.2.A % of enterprises that use open source software by type: Operating systems Construction 26.16 National Total 11 Extremadura B.2.A % of enterprises that use open source software by type: Operating systems Services 26.73 National Total 11 Extremadura B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 86.13 National Total 11 Extremadura B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 85.65 National Total 11 Extremadura B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 86.69 National Total 11 Extremadura B.2.B % of enterprises that use open source software by type: Internet Browsers Services 86.19 National Total 11 Extremadura B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 59.66 National Total 11 Extremadura B.2.C % of enterprises that use open source software by type: Office automation applications Industry 49.52 National Total 11 Extremadura B.2.C % of enterprises that use open source software by type: Office automation applications Construction 52.74 National Total 11 Extremadura B.2.C % of enterprises that use open source software by type: Office automation applications Services 66.01 National Total 11 Extremadura B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 17.92 National Total 11 Extremadura B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 12.62 National Total 11 Extremadura B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 15.13 National Total 11 Extremadura B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 21.02 National Total 11 Extremadura B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 16.25 National Total 11 Extremadura B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 13.24 National Total 11 Extremadura B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 11.26 National Total 11 Extremadura B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 18.93 National Total 11 Extremadura B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 29.62 National Total 11 Extremadura B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 15.88 National Total 11 Extremadura B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 18.82 National Total 11 Extremadura B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 38.61 National Total 11 Extremadura B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 3.80 National Total 11 Extremadura B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 4.92 National Total 11 Extremadura B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 7.56 National Total 11 Extremadura B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 2.28 National Total 11 Extremadura B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 2.82 National Total 11 Extremadura B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 4.41 National Total 11 Extremadura B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 0.00 National Total 11 Extremadura B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 2.88 National Total 11 Extremadura B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 2.09 National Total 11 Extremadura B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 3.60 National Total 11 Extremadura B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 0.00 National Total 11 Extremadura B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 1.99 National Total 11 Extremadura B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 1.97 National Total 11 Extremadura B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 1.47 National Total 11 Extremadura B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 11 Extremadura B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 2.72 National Total 11 Extremadura B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 3.92 National Total 11 Extremadura B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 4.16 National Total 11 Extremadura B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 7.56 National Total 11 Extremadura B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 2.83 National Total 11 Extremadura B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 0.76 National Total 11 Extremadura B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 2.93 National Total 11 Extremadura B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 11 Extremadura B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.01 National Total 11 Extremadura C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 22.74 National Total 11 Extremadura C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 15.06 National Total 11 Extremadura C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 4.52 National Total 11 Extremadura C.1 ICT specialists: % of enterprises that hired ICT specialists Services 31.06 National Total 11 Extremadura C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 18.94 National Total 11 Extremadura C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 8.30 National Total 11 Extremadura C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 4.52 National Total 11 Extremadura C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 27.54 National Total 11 Extremadura C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 52.70 National Total 11 Extremadura C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 51.82 National Total 11 Extremadura C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 100.00 National Total 11 Extremadura C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 50.72 National Total 11 Extremadura C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 71.76 National Total 11 Extremadura C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 93.95 National Total 11 Extremadura C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 100.00 National Total 11 Extremadura C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 67.55 National Total 11 Extremadura C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 11.70 National Total 11 Extremadura C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 5.68 National Total 11 Extremadura C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 4.52 National Total 11 Extremadura C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 16.30 National Total 11 Extremadura C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 0.95 National Total 11 Extremadura C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.25 National Total 11 Extremadura C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 11 Extremadura C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 1.52 National Total 11 Extremadura C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 23.58 National Total 11 Extremadura C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 25.30 National Total 11 Extremadura C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 30.08 National Total 11 Extremadura C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 21.05 National Total 11 Extremadura C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 62.27 National Total 11 Extremadura C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 61.77 National Total 11 Extremadura C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 56.83 National Total 11 Extremadura C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 63.97 National Total 11 Extremadura C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 42.34 National Total 11 Extremadura C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 41.07 National Total 11 Extremadura C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 56.06 National Total 11 Extremadura C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 39.20 National Total 11 Extremadura C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 46.35 National Total 11 Extremadura C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 44.67 National Total 11 Extremadura C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 36.60 National Total 11 Extremadura C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 49.73 National Total 11 Extremadura C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 13.12 National Total 11 Extremadura C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 6.54 National Total 11 Extremadura C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 25.98 National Total 11 Extremadura C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 12.55 National Total 11 Extremadura C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 55.69 National Total 11 Extremadura C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 56.65 National Total 11 Extremadura C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 44.21 National Total 11 Extremadura C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 58.36 National Total 11 Extremadura C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 13.12 National Total 11 Extremadura C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 5.10 National Total 11 Extremadura C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 20.70 National Total 11 Extremadura C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 14.62 National Total 11 Extremadura C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 53.29 National Total 11 Extremadura C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 56.90 National Total 11 Extremadura C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 44.16 National Total 11 Extremadura C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 54.15 National Total 11 Extremadura C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 12.11 National Total 11 Extremadura C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 7.95 National Total 11 Extremadura C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 13.14 National Total 11 Extremadura C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 13.67 National Total 11 Extremadura C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 51.68 National Total 11 Extremadura C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 58.56 National Total 11 Extremadura C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 27.80 National Total 11 Extremadura C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 55.10 National Total 11 Extremadura C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 12.55 National Total 11 Extremadura C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 10.99 National Total 11 Extremadura C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 13.14 National Total 11 Extremadura C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 13.09 National Total 11 Extremadura C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 50.04 National Total 11 Extremadura C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 55.70 National Total 11 Extremadura C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 24.93 National Total 11 Extremadura C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 54.32 National Total 11 Extremadura C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 22.98 National Total 11 Extremadura C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 24.97 National Total 11 Extremadura C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 20.87 National Total 11 Extremadura C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 22.67 National Total 11 Extremadura C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 59.57 National Total 11 Extremadura C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 64.52 National Total 11 Extremadura C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 50.92 National Total 11 Extremadura C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 59.72 National Total 11 Extremadura D.1 % of enterprises with an Internet connection Total Enterprises 99.33 National Total 11 Extremadura D.1 % of enterprises with an Internet connection Industry 98.53 National Total 11 Extremadura D.1 % of enterprises with an Internet connection Construction 100.00 National Total 11 Extremadura D.1 % of enterprises with an Internet connection Services 99.51 National Total 11 Extremadura D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 44.57 National Total 11 Extremadura D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 38.55 National Total 11 Extremadura D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 44.31 National Total 11 Extremadura D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 46.89 National Total 11 Extremadura D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.58 National Total 11 Extremadura D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 98.34 National Total 11 Extremadura D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 11 Extremadura D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 100.00 National Total 11 Extremadura D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 90.32 National Total 11 Extremadura D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 96.51 National Total 11 Extremadura D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 82.00 National Total 11 Extremadura D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 89.86 National Total 11 Extremadura D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 68.80 National Total 11 Extremadura D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 74.27 National Total 11 Extremadura D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 64.04 National Total 11 Extremadura D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 67.70 National Total 11 Extremadura D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 39.18 National Total 11 Extremadura D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 39.70 National Total 11 Extremadura D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 28.64 National Total 11 Extremadura D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 41.81 National Total 11 Extremadura D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 2.03 National Total 11 Extremadura D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 1.46 National Total 11 Extremadura D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 3.70 National Total 11 Extremadura D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 1.83 National Total 11 Extremadura D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.63 National Total 11 Extremadura D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 1.15 National Total 11 Extremadura D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 11 Extremadura D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.57 National Total 11 Extremadura D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 24.82 National Total 11 Extremadura D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 28.53 National Total 11 Extremadura D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 27.16 National Total 11 Extremadura D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 22.57 National Total 11 Extremadura D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 26.86 National Total 11 Extremadura D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 27.61 National Total 11 Extremadura D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 36.41 National Total 11 Extremadura D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 23.95 National Total 11 Extremadura D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 21.63 National Total 11 Extremadura D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 33.57 National Total 11 Extremadura D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 0.82 National Total 11 Extremadura D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 22.04 National Total 11 Extremadura D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 16.37 National Total 11 Extremadura D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 5.66 National Total 11 Extremadura D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 17.60 National Total 11 Extremadura D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 20.73 National Total 11 Extremadura D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 86.12 National Total 11 Extremadura D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 83.53 National Total 11 Extremadura D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 97.35 National Total 11 Extremadura D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 84.21 National Total 11 Extremadura D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 66.62 National Total 11 Extremadura D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 59.52 National Total 11 Extremadura D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 68.73 National Total 11 Extremadura D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 69.16 National Total 11 Extremadura D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 72.50 National Total 11 Extremadura D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 71.99 National Total 11 Extremadura D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 79.99 National Total 11 Extremadura D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 70.69 National Total 11 Extremadura D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 23.40 National Total 11 Extremadura D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 28.97 National Total 11 Extremadura D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 10.26 National Total 11 Extremadura D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 24.53 National Total 11 Extremadura D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 23.14 National Total 11 Extremadura D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 18.61 National Total 11 Extremadura D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 40.11 National Total 11 Extremadura D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 22.39 National Total 11 Extremadura D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 84.42 National Total 11 Extremadura D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 81.61 National Total 11 Extremadura D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 97.35 National Total 11 Extremadura D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 82.15 National Total 11 Extremadura D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 45.52 National Total 11 Extremadura D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 45.75 National Total 11 Extremadura D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 30.27 National Total 11 Extremadura D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 49.56 National Total 11 Extremadura D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 48.99 National Total 11 Extremadura D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 45.17 National Total 11 Extremadura D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 23.35 National Total 11 Extremadura D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 57.63 National Total 11 Extremadura D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 74.24 National Total 11 Extremadura D.7 % of enterprises with Internet connection and website/web page (3) Industry 77.96 National Total 11 Extremadura D.7 % of enterprises with Internet connection and website/web page (3) Construction 55.84 National Total 11 Extremadura D.7 % of enterprises with Internet connection and website/web page (3) Services 77.60 National Total 11 Extremadura D.7.1.A Web Services: Company Presentation (4) Total Enterprises 84.15 National Total 11 Extremadura D.7.1.A Web Services: Company Presentation (4) Industry 83.49 National Total 11 Extremadura D.7.1.A Web Services: Company Presentation (4) Construction 92.00 National Total 11 Extremadura D.7.1.A Web Services: Company Presentation (4) Services 82.90 National Total 11 Extremadura D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 17.21 National Total 11 Extremadura D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 2.20 National Total 11 Extremadura D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 0.00 National Total 11 Extremadura D.7.1.B Web Services: Receiving orders or bookings online (4) Services 27.17 National Total 11 Extremadura D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 45.67 National Total 11 Extremadura D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 58.22 National Total 11 Extremadura D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 13.55 National Total 11 Extremadura D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 46.41 National Total 11 Extremadura D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 5.95 National Total 11 Extremadura D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 4.82 National Total 11 Extremadura D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 11 Extremadura D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 7.61 National Total 11 Extremadura D.7.1.E Web Services: Online order tracking (4) Total Enterprises 12.11 National Total 11 Extremadura D.7.1.E Web Services: Online order tracking (4) Industry 2.52 National Total 11 Extremadura D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 11 Extremadura D.7.1.E Web Services: Online order tracking (4) Services 18.68 National Total 11 Extremadura D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 6.58 National Total 11 Extremadura D.7.1.F Web Services: Website customization for regular users (4) Industry 5.47 National Total 11 Extremadura D.7.1.F Web Services: Website customization for regular users (4) Construction 13.55 National Total 11 Extremadura D.7.1.F Web Services: Website customization for regular users (4) Services 5.70 National Total 11 Extremadura D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 41.32 National Total 11 Extremadura D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 36.63 National Total 11 Extremadura D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 11.76 National Total 11 Extremadura D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 49.16 National Total 11 Extremadura D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 68.63 National Total 11 Extremadura D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 67.38 National Total 11 Extremadura D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 73.31 National Total 11 Extremadura D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 68.26 National Total 11 Extremadura D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 15.74 National Total 11 Extremadura D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 16.27 National Total 11 Extremadura D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 10.29 National Total 11 Extremadura D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 16.58 National Total 11 Extremadura D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 26.18 National Total 11 Extremadura D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 23.70 National Total 11 Extremadura D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 32.98 National Total 11 Extremadura D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 25.94 National Total 11 Extremadura D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 92.50 National Total 11 Extremadura D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 94.33 National Total 11 Extremadura D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 92.44 National Total 11 Extremadura D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 91.71 National Total 11 Extremadura D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 85.84 National Total 11 Extremadura D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 81.60 National Total 11 Extremadura D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 90.20 National Total 11 Extremadura D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 86.51 National Total 11 Extremadura D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 86.44 National Total 11 Extremadura D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 80.04 National Total 11 Extremadura D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 90.20 National Total 11 Extremadura D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 88.22 National Total 11 Extremadura D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 74.63 National Total 11 Extremadura D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 71.68 National Total 11 Extremadura D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 72.84 National Total 11 Extremadura D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 76.40 National Total 11 Extremadura D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 71.17 National Total 11 Extremadura D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 69.23 National Total 11 Extremadura D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 72.20 National Total 11 Extremadura D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 71.75 National Total 11 Extremadura D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 54.79 National Total 11 Extremadura D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 51.81 National Total 11 Extremadura D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 59.53 National Total 11 Extremadura D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 54.82 National Total 11 Extremadura D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 60.67 National Total 11 Extremadura D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 65.52 National Total 11 Extremadura D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 49.74 National Total 11 Extremadura D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 61.51 National Total 11 Extremadura D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 20.22 National Total 11 Extremadura D.10 % of enterprises that pay to advertise on the Internet (3) Industry 12.38 National Total 11 Extremadura D.10 % of enterprises that pay to advertise on the Internet (3) Construction 5.74 National Total 11 Extremadura D.10 % of enterprises that pay to advertise on the Internet (3) Services 27.59 National Total 11 Extremadura D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 19.13 National Total 11 Extremadura D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 12.38 National Total 11 Extremadura D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 5.74 National Total 11 Extremadura D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 25.71 National Total 11 Extremadura D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 85.94 National Total 11 Extremadura D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 84.10 National Total 11 Extremadura D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 100.00 National Total 11 Extremadura D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 85.47 National Total 11 Extremadura D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 45.33 National Total 11 Extremadura D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 51.03 National Total 11 Extremadura D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 100.00 National Total 11 Extremadura D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 40.81 National Total 11 Extremadura D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 34.24 National Total 11 Extremadura D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 37.19 National Total 11 Extremadura D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 50.00 National Total 11 Extremadura D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 32.66 National Total 11 Extremadura D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 52.45 National Total 11 Extremadura D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 39.69 National Total 11 Extremadura D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 100.00 National Total 11 Extremadura D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 52.26 National Total 11 Extremadura D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 77.20 National Total 11 Extremadura D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 76.85 National Total 11 Extremadura D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 92.44 National Total 11 Extremadura D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 73.22 National Total 11 Extremadura D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 21.76 National Total 11 Extremadura D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 21.23 National Total 11 Extremadura D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 21.01 National Total 11 Extremadura D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 22.27 National Total 11 Extremadura D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 99.57 National Total 11 Extremadura D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 11 Extremadura D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 11 Extremadura D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 99.23 National Total 11 Extremadura E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 38.34 National Total 11 Extremadura E.1 Social Media: % of enterprises that use Social Media (3) Industry 39.92 National Total 11 Extremadura E.1 Social Media: % of enterprises that use Social Media (3) Construction 23.93 National Total 11 Extremadura E.1 Social Media: % of enterprises that use Social Media (3) Services 41.56 National Total 11 Extremadura E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 96.16 National Total 11 Extremadura E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 87.06 National Total 11 Extremadura E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.00 National Total 11 Extremadura E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 99.39 National Total 11 Extremadura E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 43.80 National Total 11 Extremadura E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 32.56 National Total 11 Extremadura E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 47.05 National Total 11 Extremadura E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 48.01 National Total 11 Extremadura E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 42.14 National Total 11 Extremadura E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 33.17 National Total 11 Extremadura E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 35.05 National Total 11 Extremadura E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 47.03 National Total 11 Extremadura E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 4.74 National Total 11 Extremadura E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 0.64 National Total 11 Extremadura E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 31.61 National Total 11 Extremadura E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 2.26 National Total 11 Extremadura E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 56.93 National Total 11 Extremadura E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 59.36 National Total 11 Extremadura E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 31.61 National Total 11 Extremadura E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 59.87 National Total 11 Extremadura E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 32.79 National Total 11 Extremadura E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 33.93 National Total 11 Extremadura E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 21.34 National Total 11 Extremadura E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 34.09 National Total 11 Extremadura E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 2.40 National Total 11 Extremadura E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 6.07 National Total 11 Extremadura E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 3.44 National Total 11 Extremadura E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 0.69 National Total 11 Extremadura F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 8.46 National Total 11 Extremadura F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 5.58 National Total 11 Extremadura F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 3.70 National Total 11 Extremadura F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 11.02 National Total 11 Extremadura F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 55.94 National Total 11 Extremadura F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 89.02 National Total 11 Extremadura F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 22.27 National Total 11 Extremadura F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 51.67 National Total 11 Extremadura F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 29.25 National Total 11 Extremadura F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 47.40 National Total 11 Extremadura F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 22.27 National Total 11 Extremadura F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 25.86 National Total 11 Extremadura F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 51.25 National Total 11 Extremadura F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 61.12 National Total 11 Extremadura F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 22.27 National Total 11 Extremadura F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 51.69 National Total 11 Extremadura F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 75.85 National Total 11 Extremadura F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 51.98 National Total 11 Extremadura F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 100.00 National Total 11 Extremadura F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 78.95 National Total 11 Extremadura F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 30.21 National Total 11 Extremadura F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 26.14 National Total 11 Extremadura F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 0.00 National Total 11 Extremadura F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 33.87 National Total 11 Extremadura F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 16.67 National Total 11 Extremadura F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 0.00 National Total 11 Extremadura F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 0.00 National Total 11 Extremadura F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 21.88 National Total 11 Extremadura F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 26.06 National Total 11 Extremadura F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 0.00 National Total 11 Extremadura F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 22.27 National Total 11 Extremadura F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 32.18 National Total 11 Extremadura F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 71.52 National Total 11 Extremadura F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 60.14 National Total 11 Extremadura F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 77.73 National Total 11 Extremadura F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 73.48 National Total 11 Extremadura F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 43.55 National Total 11 Extremadura F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 39.86 National Total 11 Extremadura F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 22.27 National Total 11 Extremadura F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 46.30 National Total 11 Extremadura G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 30.94 National Total 11 Extremadura G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 16.15 National Total 11 Extremadura G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 32.96 National Total 11 Extremadura G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 36.94 National Total 11 Extremadura G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 27.95 National Total 11 Extremadura G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 15.09 National Total 11 Extremadura G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 32.96 National Total 11 Extremadura G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 32.29 National Total 11 Extremadura G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 24.12 National Total 11 Extremadura G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 13.98 National Total 11 Extremadura G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 20.87 National Total 11 Extremadura G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 29.49 National Total 11 Extremadura H.1 % of enterprises that analyzed Big Data Total Enterprises 7.16 National Total 11 Extremadura H.1 % of enterprises that analyzed Big Data Industry 5.47 National Total 11 Extremadura H.1 % of enterprises that analyzed Big Data Construction 2.87 National Total 11 Extremadura H.1 % of enterprises that analyzed Big Data Services 9.06 National Total 11 Extremadura H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 34.43 National Total 11 Extremadura H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 46.95 National Total 11 Extremadura H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 100.00 National Total 11 Extremadura H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 25.48 National Total 11 Extremadura H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 30.26 National Total 11 Extremadura H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 26.26 National Total 11 Extremadura H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 11 Extremadura H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 25.36 National Total 11 Extremadura H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 52.17 National Total 11 Extremadura H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 53.05 National Total 11 Extremadura H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 0.00 National Total 11 Extremadura H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 56.40 National Total 11 Extremadura H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 10.34 National Total 11 Extremadura H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 0.00 National Total 11 Extremadura H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 11 Extremadura H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 13.99 National Total 11 Extremadura H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 73.53 National Total 11 Extremadura H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 73.74 National Total 11 Extremadura H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 11 Extremadura H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 71.20 National Total 11 Extremadura H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 36.73 National Total 11 Extremadura H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 26.26 National Total 11 Extremadura H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 100.00 National Total 11 Extremadura H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 34.11 National Total 11 Extremadura I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 83.44 National Total 11 Extremadura I.1 ICT Security: % of enterprises with internal security systems Industry 78.61 National Total 11 Extremadura I.1 ICT Security: % of enterprises with internal security systems Construction 87.97 National Total 11 Extremadura I.1 ICT Security: % of enterprises with internal security systems Services 84.35 National Total 11 Extremadura I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 96.30 National Total 11 Extremadura I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 98.56 National Total 11 Extremadura I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 96.73 National Total 11 Extremadura I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 95.25 National Total 11 Extremadura I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 54.22 National Total 11 Extremadura I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 66.98 National Total 11 Extremadura I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 37.93 National Total 11 Extremadura I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 53.56 National Total 11 Extremadura I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 11.83 National Total 11 Extremadura I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 13.82 National Total 11 Extremadura I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 25.80 National Total 11 Extremadura I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 7.07 National Total 11 Extremadura I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 41.03 National Total 11 Extremadura I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 44.28 National Total 11 Extremadura I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 32.81 National Total 11 Extremadura I.1.D ICT Security: % of enterprises that use external data backup (7) Services 42.00 National Total 11 Extremadura I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 31.08 National Total 11 Extremadura I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 32.25 National Total 11 Extremadura I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 21.87 National Total 11 Extremadura I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 33.19 National Total 11 Extremadura J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 86.58 National Total 11 Extremadura J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 78.13 National Total 11 Extremadura J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 89.79 National Total 11 Extremadura J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 89.44 National Total 11 Extremadura J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 41.18 National Total 11 Extremadura J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 32.89 National Total 11 Extremadura J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 81.77 National Total 11 Extremadura J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 33.37 National Total 11 Extremadura J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 7.79 National Total 11 Extremadura J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 7.97 National Total 11 Extremadura J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 21.88 National Total 11 Extremadura J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 3.90 National Total 11 Extremadura J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 69.91 National Total 11 Extremadura J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 72.38 National Total 11 Extremadura J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 53.96 National Total 11 Extremadura J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 73.28 National Total 11 Extremadura J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 93.56 National Total 11 Extremadura J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 94.69 National Total 11 Extremadura J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 91.58 National Total 11 Extremadura J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 93.66 National Total 11 Extremadura J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 16.07 National Total 11 Extremadura J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 20.92 National Total 11 Extremadura J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 4.12 National Total 11 Extremadura J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 17.43 National Total 11 Extremadura J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 16.85 National Total 11 Extremadura J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 19.14 National Total 11 Extremadura J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 3.28 National Total 11 Extremadura J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 19.50 National Total 11 Extremadura J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 1.30 National Total 11 Extremadura J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 0.34 National Total 11 Extremadura J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 11 Extremadura J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 2.08 National Total 11 Extremadura J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 69.89 National Total 11 Extremadura J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 65.59 National Total 11 Extremadura J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 66.45 National Total 11 Extremadura J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 72.71 National Total 11 Extremadura L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 6,011.08 National Total 11 Extremadura L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 1,474.62 National Total 11 Extremadura L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 472.92 National Total 11 Extremadura L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 4,063.54 National Total 11 Extremadura L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 6,568.04 National Total 11 Extremadura L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 1,457.77 National Total 11 Extremadura L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 2,692.62 National Total 11 Extremadura L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 2,417.65 National Total 11 Extremadura L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 7,176.14 National Total 11 Extremadura L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 920.66 National Total 11 Extremadura L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 931.35 National Total 11 Extremadura L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 5,324.13 National Total 11 Extremadura L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 3,456.39 National Total 11 Extremadura L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 304.18 National Total 11 Extremadura L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 182.83 National Total 11 Extremadura L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 2,969.38 National Total 12 Galicia B.1 % of enterprises that have computers Total Enterprises 98.55 National Total 12 Galicia B.1 % of enterprises that have computers Industry 99.42 National Total 12 Galicia B.1 % of enterprises that have computers Construction 97.22 National Total 12 Galicia B.1 % of enterprises that have computers Services 98.47 National Total 12 Galicia B.1.1 % Staff that use computers for corporate purposes Total Enterprises 50.87 National Total 12 Galicia B.1.1 % Staff that use computers for corporate purposes Industry 48.73 National Total 12 Galicia B.1.1 % Staff that use computers for corporate purposes Construction 45.57 National Total 12 Galicia B.1.1 % Staff that use computers for corporate purposes Services 52.77 National Total 12 Galicia B.2 % of enterprises that use some type of open source software Total Enterprises 86.81 National Total 12 Galicia B.2 % of enterprises that use some type of open source software Industry 84.38 National Total 12 Galicia B.2 % of enterprises that use some type of open source software Construction 87.76 National Total 12 Galicia B.2 % of enterprises that use some type of open source software Services 87.82 National Total 12 Galicia B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 33.46 National Total 12 Galicia B.2.A % of enterprises that use open source software by type: Operating systems Industry 26.46 National Total 12 Galicia B.2.A % of enterprises that use open source software by type: Operating systems Construction 40.87 National Total 12 Galicia B.2.A % of enterprises that use open source software by type: Operating systems Services 35.06 National Total 12 Galicia B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 83.44 National Total 12 Galicia B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 82.19 National Total 12 Galicia B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 80.18 National Total 12 Galicia B.2.B % of enterprises that use open source software by type: Internet Browsers Services 85.00 National Total 12 Galicia B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 60.47 National Total 12 Galicia B.2.C % of enterprises that use open source software by type: Office automation applications Industry 48.02 National Total 12 Galicia B.2.C % of enterprises that use open source software by type: Office automation applications Construction 67.58 National Total 12 Galicia B.2.C % of enterprises that use open source software by type: Office automation applications Services 65.01 National Total 12 Galicia B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 25.37 National Total 12 Galicia B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 20.10 National Total 12 Galicia B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 37.21 National Total 12 Galicia B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 24.85 National Total 12 Galicia B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 21.32 National Total 12 Galicia B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 14.76 National Total 12 Galicia B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 24.37 National Total 12 Galicia B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 23.90 National Total 12 Galicia B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 35.65 National Total 12 Galicia B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 26.76 National Total 12 Galicia B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 38.94 National Total 12 Galicia B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 39.39 National Total 12 Galicia B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 6.52 National Total 12 Galicia B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 6.29 National Total 12 Galicia B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 6.71 National Total 12 Galicia B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 6.59 National Total 12 Galicia B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 6.89 National Total 12 Galicia B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 9.13 National Total 12 Galicia B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 6.71 National Total 12 Galicia B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 5.76 National Total 12 Galicia B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 5.32 National Total 12 Galicia B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 7.55 National Total 12 Galicia B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 8.26 National Total 12 Galicia B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 3.33 National Total 12 Galicia B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 4.49 National Total 12 Galicia B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 5.45 National Total 12 Galicia B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 4.90 National Total 12 Galicia B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 3.88 National Total 12 Galicia B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 5.18 National Total 12 Galicia B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 4.49 National Total 12 Galicia B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 4.90 National Total 12 Galicia B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 5.62 National Total 12 Galicia B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 2.22 National Total 12 Galicia B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 2.91 National Total 12 Galicia B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 12 Galicia B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 2.48 National Total 12 Galicia C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 19.53 National Total 12 Galicia C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 19.65 National Total 12 Galicia C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 10.31 National Total 12 Galicia C.1 ICT specialists: % of enterprises that hired ICT specialists Services 22.03 National Total 12 Galicia C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 19.41 National Total 12 Galicia C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 24.20 National Total 12 Galicia C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 22.41 National Total 12 Galicia C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 16.07 National Total 12 Galicia C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 53.82 National Total 12 Galicia C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 44.71 National Total 12 Galicia C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 35.52 National Total 12 Galicia C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 68.07 National Total 12 Galicia C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 80.94 National Total 12 Galicia C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 83.20 National Total 12 Galicia C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 86.38 National Total 12 Galicia C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 77.06 National Total 12 Galicia C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 10.13 National Total 12 Galicia C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 8.63 National Total 12 Galicia C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 7.90 National Total 12 Galicia C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 11.54 National Total 12 Galicia C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 1.48 National Total 12 Galicia C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.92 National Total 12 Galicia C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.96 National Total 12 Galicia C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 1.92 National Total 12 Galicia C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 24.90 National Total 12 Galicia C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 24.05 National Total 12 Galicia C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 16.02 National Total 12 Galicia C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 27.80 National Total 12 Galicia C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 62.99 National Total 12 Galicia C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 67.87 National Total 12 Galicia C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 62.57 National Total 12 Galicia C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 60.55 National Total 12 Galicia C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 35.06 National Total 12 Galicia C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 35.43 National Total 12 Galicia C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 21.73 National Total 12 Galicia C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 38.56 National Total 12 Galicia C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 52.10 National Total 12 Galicia C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 53.50 National Total 12 Galicia C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 55.60 National Total 12 Galicia C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 50.39 National Total 12 Galicia C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 12.35 National Total 12 Galicia C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 12.07 National Total 12 Galicia C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 9.69 National Total 12 Galicia C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 13.24 National Total 12 Galicia C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 55.36 National Total 12 Galicia C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 62.48 National Total 12 Galicia C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 48.91 National Total 12 Galicia C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 53.42 National Total 12 Galicia C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 16.02 National Total 12 Galicia C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 17.19 National Total 12 Galicia C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 13.86 National Total 12 Galicia C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 16.00 National Total 12 Galicia C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 57.40 National Total 12 Galicia C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 64.50 National Total 12 Galicia C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 43.98 National Total 12 Galicia C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 57.40 National Total 12 Galicia C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 10.15 National Total 12 Galicia C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 7.46 National Total 12 Galicia C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 6.01 National Total 12 Galicia C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 12.70 National Total 12 Galicia C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 50.95 National Total 12 Galicia C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 56.17 National Total 12 Galicia C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 48.84 National Total 12 Galicia C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 48.80 National Total 12 Galicia C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 10.56 National Total 12 Galicia C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 8.27 National Total 12 Galicia C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 5.72 National Total 12 Galicia C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 13.10 National Total 12 Galicia C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 46.57 National Total 12 Galicia C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 50.05 National Total 12 Galicia C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 47.81 National Total 12 Galicia C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 44.41 National Total 12 Galicia C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 20.06 National Total 12 Galicia C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 19.09 National Total 12 Galicia C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 12.68 National Total 12 Galicia C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 22.61 National Total 12 Galicia C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 65.08 National Total 12 Galicia C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 67.54 National Total 12 Galicia C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 60.48 National Total 12 Galicia C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 65.07 National Total 12 Galicia D.1 % of enterprises with an Internet connection Total Enterprises 97.94 National Total 12 Galicia D.1 % of enterprises with an Internet connection Industry 98.45 National Total 12 Galicia D.1 % of enterprises with an Internet connection Construction 97.22 National Total 12 Galicia D.1 % of enterprises with an Internet connection Services 97.88 National Total 12 Galicia D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 43.00 National Total 12 Galicia D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 36.04 National Total 12 Galicia D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 45.02 National Total 12 Galicia D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 46.44 National Total 12 Galicia D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.49 National Total 12 Galicia D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 98.70 National Total 12 Galicia D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 12 Galicia D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.76 National Total 12 Galicia D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 96.68 National Total 12 Galicia D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 95.46 National Total 12 Galicia D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 99.16 National Total 12 Galicia D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 96.64 National Total 12 Galicia D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 77.87 National Total 12 Galicia D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 80.66 National Total 12 Galicia D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 78.53 National Total 12 Galicia D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 76.22 National Total 12 Galicia D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 38.55 National Total 12 Galicia D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 36.50 National Total 12 Galicia D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 26.22 National Total 12 Galicia D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 43.02 National Total 12 Galicia D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 5.65 National Total 12 Galicia D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 6.14 National Total 12 Galicia D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 1.37 National Total 12 Galicia D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 6.57 National Total 12 Galicia D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 1.18 National Total 12 Galicia D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.63 National Total 12 Galicia D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 12 Galicia D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 1.80 National Total 12 Galicia D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 35.18 National Total 12 Galicia D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 44.40 National Total 12 Galicia D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 49.27 National Total 12 Galicia D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 26.46 National Total 12 Galicia D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 23.34 National Total 12 Galicia D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 15.91 National Total 12 Galicia D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 19.11 National Total 12 Galicia D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 28.43 National Total 12 Galicia D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 17.10 National Total 12 Galicia D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 17.58 National Total 12 Galicia D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 20.53 National Total 12 Galicia D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 15.90 National Total 12 Galicia D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 19.87 National Total 12 Galicia D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 16.94 National Total 12 Galicia D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 10.26 National Total 12 Galicia D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 24.05 National Total 12 Galicia D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 79.36 National Total 12 Galicia D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 83.99 National Total 12 Galicia D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 86.28 National Total 12 Galicia D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 75.02 National Total 12 Galicia D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 61.13 National Total 12 Galicia D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 60.01 National Total 12 Galicia D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 67.41 National Total 12 Galicia D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 59.99 National Total 12 Galicia D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 67.79 National Total 12 Galicia D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 73.30 National Total 12 Galicia D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 70.54 National Total 12 Galicia D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 64.12 National Total 12 Galicia D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 24.42 National Total 12 Galicia D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.17 National Total 12 Galicia D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 22.01 National Total 12 Galicia D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 26.79 National Total 12 Galicia D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 19.45 National Total 12 Galicia D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 15.79 National Total 12 Galicia D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 29.71 National Total 12 Galicia D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 19.94 National Total 12 Galicia D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 75.67 National Total 12 Galicia D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 82.95 National Total 12 Galicia D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 82.83 National Total 12 Galicia D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 69.86 National Total 12 Galicia D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 38.80 National Total 12 Galicia D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 46.27 National Total 12 Galicia D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 41.10 National Total 12 Galicia D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 34.24 National Total 12 Galicia D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 46.19 National Total 12 Galicia D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 51.42 National Total 12 Galicia D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 45.78 National Total 12 Galicia D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 43.55 National Total 12 Galicia D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 76.30 National Total 12 Galicia D.7 % of enterprises with Internet connection and website/web page (3) Industry 76.83 National Total 12 Galicia D.7 % of enterprises with Internet connection and website/web page (3) Construction 77.82 National Total 12 Galicia D.7 % of enterprises with Internet connection and website/web page (3) Services 75.61 National Total 12 Galicia D.7.1.A Web Services: Company Presentation (4) Total Enterprises 88.11 National Total 12 Galicia D.7.1.A Web Services: Company Presentation (4) Industry 91.21 National Total 12 Galicia D.7.1.A Web Services: Company Presentation (4) Construction 86.31 National Total 12 Galicia D.7.1.A Web Services: Company Presentation (4) Services 86.96 National Total 12 Galicia D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 16.83 National Total 12 Galicia D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 9.70 National Total 12 Galicia D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 3.46 National Total 12 Galicia D.7.1.B Web Services: Receiving orders or bookings online (4) Services 24.43 National Total 12 Galicia D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 48.90 National Total 12 Galicia D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 47.91 National Total 12 Galicia D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 36.02 National Total 12 Galicia D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 53.08 National Total 12 Galicia D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 6.80 National Total 12 Galicia D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 1.69 National Total 12 Galicia D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 2.74 National Total 12 Galicia D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 10.69 National Total 12 Galicia D.7.1.E Web Services: Online order tracking (4) Total Enterprises 10.20 National Total 12 Galicia D.7.1.E Web Services: Online order tracking (4) Industry 4.91 National Total 12 Galicia D.7.1.E Web Services: Online order tracking (4) Construction 2.77 National Total 12 Galicia D.7.1.E Web Services: Online order tracking (4) Services 15.13 National Total 12 Galicia D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 5.20 National Total 12 Galicia D.7.1.F Web Services: Website customization for regular users (4) Industry 1.96 National Total 12 Galicia D.7.1.F Web Services: Website customization for regular users (4) Construction 2.74 National Total 12 Galicia D.7.1.F Web Services: Website customization for regular users (4) Services 7.63 National Total 12 Galicia D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 36.24 National Total 12 Galicia D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 32.84 National Total 12 Galicia D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 26.19 National Total 12 Galicia D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 40.90 National Total 12 Galicia D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 65.99 National Total 12 Galicia D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 57.16 National Total 12 Galicia D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 74.32 National Total 12 Galicia D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 68.35 National Total 12 Galicia D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 20.35 National Total 12 Galicia D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 15.72 National Total 12 Galicia D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 22.87 National Total 12 Galicia D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 22.10 National Total 12 Galicia D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 29.01 National Total 12 Galicia D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 30.87 National Total 12 Galicia D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 18.83 National Total 12 Galicia D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 30.89 National Total 12 Galicia D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 88.70 National Total 12 Galicia D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 90.15 National Total 12 Galicia D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 90.06 National Total 12 Galicia D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 87.56 National Total 12 Galicia D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 82.80 National Total 12 Galicia D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 83.68 National Total 12 Galicia D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 86.08 National Total 12 Galicia D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 81.43 National Total 12 Galicia D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 83.88 National Total 12 Galicia D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 86.40 National Total 12 Galicia D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 88.99 National Total 12 Galicia D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 81.15 National Total 12 Galicia D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 75.10 National Total 12 Galicia D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 77.98 National Total 12 Galicia D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 72.34 National Total 12 Galicia D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 74.35 National Total 12 Galicia D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 73.13 National Total 12 Galicia D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 75.78 National Total 12 Galicia D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 71.98 National Total 12 Galicia D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 72.04 National Total 12 Galicia D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 59.22 National Total 12 Galicia D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 55.90 National Total 12 Galicia D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 60.78 National Total 12 Galicia D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 60.54 National Total 12 Galicia D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 56.74 National Total 12 Galicia D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 62.13 National Total 12 Galicia D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 56.00 National Total 12 Galicia D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 54.10 National Total 12 Galicia D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 17.69 National Total 12 Galicia D.10 % of enterprises that pay to advertise on the Internet (3) Industry 15.57 National Total 12 Galicia D.10 % of enterprises that pay to advertise on the Internet (3) Construction 10.61 National Total 12 Galicia D.10 % of enterprises that pay to advertise on the Internet (3) Services 20.75 National Total 12 Galicia D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 15.80 National Total 12 Galicia D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 13.67 National Total 12 Galicia D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 7.16 National Total 12 Galicia D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 19.29 National Total 12 Galicia D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 73.62 National Total 12 Galicia D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 71.00 National Total 12 Galicia D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 95.83 National Total 12 Galicia D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 72.32 National Total 12 Galicia D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 42.08 National Total 12 Galicia D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 25.48 National Total 12 Galicia D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 95.83 National Total 12 Galicia D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 42.77 National Total 12 Galicia D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 35.87 National Total 12 Galicia D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 36.74 National Total 12 Galicia D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 88.34 National Total 12 Galicia D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 30.19 National Total 12 Galicia D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 53.65 National Total 12 Galicia D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 57.43 National Total 12 Galicia D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 56.51 National Total 12 Galicia D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 51.94 National Total 12 Galicia D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 71.85 National Total 12 Galicia D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 77.58 National Total 12 Galicia D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 77.64 National Total 12 Galicia D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 67.25 National Total 12 Galicia D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 29.64 National Total 12 Galicia D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 25.08 National Total 12 Galicia D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 37.34 National Total 12 Galicia D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 29.96 National Total 12 Galicia D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 98.88 National Total 12 Galicia D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 98.63 National Total 12 Galicia D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 12 Galicia D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 98.67 National Total 12 Galicia E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 35.49 National Total 12 Galicia E.1 Social Media: % of enterprises that use Social Media (3) Industry 34.22 National Total 12 Galicia E.1 Social Media: % of enterprises that use Social Media (3) Construction 25.95 National Total 12 Galicia E.1 Social Media: % of enterprises that use Social Media (3) Services 38.79 National Total 12 Galicia E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 96.04 National Total 12 Galicia E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 94.59 National Total 12 Galicia E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 98.17 National Total 12 Galicia E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 96.32 National Total 12 Galicia E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 42.75 National Total 12 Galicia E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 35.42 National Total 12 Galicia E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 41.04 National Total 12 Galicia E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 46.48 National Total 12 Galicia E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 37.85 National Total 12 Galicia E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 28.89 National Total 12 Galicia E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 29.52 National Total 12 Galicia E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 43.55 National Total 12 Galicia E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 4.72 National Total 12 Galicia E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 2.84 National Total 12 Galicia E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 1.15 National Total 12 Galicia E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 6.25 National Total 12 Galicia E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 42.52 National Total 12 Galicia E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 30.67 National Total 12 Galicia E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 35.97 National Total 12 Galicia E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 49.22 National Total 12 Galicia E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 47.23 National Total 12 Galicia E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 58.40 National Total 12 Galicia E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 35.14 National Total 12 Galicia E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 44.27 National Total 12 Galicia E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 3.81 National Total 12 Galicia E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 2.34 National Total 12 Galicia E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 13.29 National Total 12 Galicia E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 2.75 National Total 12 Galicia F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 11.46 National Total 12 Galicia F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 10.96 National Total 12 Galicia F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 9.36 National Total 12 Galicia F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 12.30 National Total 12 Galicia F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 63.28 National Total 12 Galicia F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 60.17 National Total 12 Galicia F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 73.77 National Total 12 Galicia F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 62.55 National Total 12 Galicia F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 36.51 National Total 12 Galicia F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 32.96 National Total 12 Galicia F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 56.72 National Total 12 Galicia F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 33.95 National Total 12 Galicia F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 59.31 National Total 12 Galicia F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 45.80 National Total 12 Galicia F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 72.45 National Total 12 Galicia F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 62.90 National Total 12 Galicia F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 71.71 National Total 12 Galicia F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 77.26 National Total 12 Galicia F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 73.77 National Total 12 Galicia F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 68.67 National Total 12 Galicia F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 36.03 National Total 12 Galicia F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 23.59 National Total 12 Galicia F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 43.03 National Total 12 Galicia F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 40.41 National Total 12 Galicia F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 28.62 National Total 12 Galicia F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 25.52 National Total 12 Galicia F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 25.97 National Total 12 Galicia F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 30.63 National Total 12 Galicia F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 33.01 National Total 12 Galicia F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 12.00 National Total 12 Galicia F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 40.49 National Total 12 Galicia F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 41.31 National Total 12 Galicia F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 63.36 National Total 12 Galicia F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 72.89 National Total 12 Galicia F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 50.99 National Total 12 Galicia F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 61.49 National Total 12 Galicia F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 53.70 National Total 12 Galicia F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 36.62 National Total 12 Galicia F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 55.40 National Total 12 Galicia F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 61.36 National Total 12 Galicia G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 31.56 National Total 12 Galicia G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 24.36 National Total 12 Galicia G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 18.79 National Total 12 Galicia G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 38.86 National Total 12 Galicia G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 30.56 National Total 12 Galicia G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 24.36 National Total 12 Galicia G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 18.79 National Total 12 Galicia G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 37.06 National Total 12 Galicia G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 20.10 National Total 12 Galicia G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 14.61 National Total 12 Galicia G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 11.12 National Total 12 Galicia G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 25.45 National Total 12 Galicia H.1 % of enterprises that analyzed Big Data Total Enterprises 6.80 National Total 12 Galicia H.1 % of enterprises that analyzed Big Data Industry 5.34 National Total 12 Galicia H.1 % of enterprises that analyzed Big Data Construction 7.58 National Total 12 Galicia H.1 % of enterprises that analyzed Big Data Services 7.34 National Total 12 Galicia H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 36.90 National Total 12 Galicia H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 32.64 National Total 12 Galicia H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 3.83 National Total 12 Galicia H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 47.98 National Total 12 Galicia H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 58.09 National Total 12 Galicia H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 54.30 National Total 12 Galicia H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 96.17 National Total 12 Galicia H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 48.63 National Total 12 Galicia H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 37.20 National Total 12 Galicia H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 22.70 National Total 12 Galicia H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 44.23 National Total 12 Galicia H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 40.71 National Total 12 Galicia H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 16.30 National Total 12 Galicia H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 0.00 National Total 12 Galicia H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 12 Galicia H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 27.17 National Total 12 Galicia H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 83.79 National Total 12 Galicia H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 88.65 National Total 12 Galicia H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 96.17 National Total 12 Galicia H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 78.39 National Total 12 Galicia H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 24.41 National Total 12 Galicia H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 31.27 National Total 12 Galicia H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 3.83 National Total 12 Galicia H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 27.68 National Total 12 Galicia I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 86.81 National Total 12 Galicia I.1 ICT Security: % of enterprises with internal security systems Industry 82.26 National Total 12 Galicia I.1 ICT Security: % of enterprises with internal security systems Construction 88.50 National Total 12 Galicia I.1 ICT Security: % of enterprises with internal security systems Services 88.72 National Total 12 Galicia I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 93.41 National Total 12 Galicia I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 93.21 National Total 12 Galicia I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 95.62 National Total 12 Galicia I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 92.90 National Total 12 Galicia I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 47.14 National Total 12 Galicia I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 40.62 National Total 12 Galicia I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 46.12 National Total 12 Galicia I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 50.59 National Total 12 Galicia I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 12.16 National Total 12 Galicia I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 10.34 National Total 12 Galicia I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 10.36 National Total 12 Galicia I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 13.54 National Total 12 Galicia I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 57.04 National Total 12 Galicia I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 55.69 National Total 12 Galicia I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 47.54 National Total 12 Galicia I.1.D ICT Security: % of enterprises that use external data backup (7) Services 60.33 National Total 12 Galicia I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 34.42 National Total 12 Galicia I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 25.72 National Total 12 Galicia I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 31.21 National Total 12 Galicia I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 39.53 National Total 12 Galicia J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 85.88 National Total 12 Galicia J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 86.43 National Total 12 Galicia J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 86.55 National Total 12 Galicia J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 85.41 National Total 12 Galicia J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 33.61 National Total 12 Galicia J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 29.02 National Total 12 Galicia J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 59.54 National Total 12 Galicia J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 28.75 National Total 12 Galicia J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 5.86 National Total 12 Galicia J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 4.53 National Total 12 Galicia J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 17.02 National Total 12 Galicia J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 3.43 National Total 12 Galicia J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 56.89 National Total 12 Galicia J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 58.26 National Total 12 Galicia J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 45.26 National Total 12 Galicia J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 59.44 National Total 12 Galicia J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 95.77 National Total 12 Galicia J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 97.31 National Total 12 Galicia J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 97.87 National Total 12 Galicia J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 94.36 National Total 12 Galicia J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 27.72 National Total 12 Galicia J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 30.21 National Total 12 Galicia J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 14.66 National Total 12 Galicia J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 30.06 National Total 12 Galicia J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 18.08 National Total 12 Galicia J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 15.77 National Total 12 Galicia J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 9.60 National Total 12 Galicia J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 21.63 National Total 12 Galicia J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 1.65 National Total 12 Galicia J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 0.30 National Total 12 Galicia J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 12 Galicia J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 2.82 National Total 12 Galicia J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 66.90 National Total 12 Galicia J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 67.91 National Total 12 Galicia J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 51.71 National Total 12 Galicia J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 70.59 National Total 12 Galicia L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 72,801.12 National Total 12 Galicia L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 16,517.60 National Total 12 Galicia L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 2,417.34 National Total 12 Galicia L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 53,866.19 National Total 12 Galicia L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 67,448.45 National Total 12 Galicia L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 18,484.13 National Total 12 Galicia L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 1,476.18 National Total 12 Galicia L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 47,488.14 National Total 12 Galicia L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 98,954.07 National Total 12 Galicia L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 21,296.23 National Total 12 Galicia L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 2,774.06 National Total 12 Galicia L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 74,883.77 National Total 12 Galicia L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 14,599.11 National Total 12 Galicia L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 6,752.77 National Total 12 Galicia L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 264.38 National Total 12 Galicia L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 7,581.96 National Total 13 Madrid, Comunidad de B.1 % of enterprises that have computers Total Enterprises 99.70 National Total 13 Madrid, Comunidad de B.1 % of enterprises that have computers Industry 100.00 National Total 13 Madrid, Comunidad de B.1 % of enterprises that have computers Construction 100.00 National Total 13 Madrid, Comunidad de B.1 % of enterprises that have computers Services 99.59 National Total 13 Madrid, Comunidad de B.1.1 % Staff that use computers for corporate purposes Total Enterprises 69.11 National Total 13 Madrid, Comunidad de B.1.1 % Staff that use computers for corporate purposes Industry 68.17 National Total 13 Madrid, Comunidad de B.1.1 % Staff that use computers for corporate purposes Construction 50.84 National Total 13 Madrid, Comunidad de B.1.1 % Staff that use computers for corporate purposes Services 70.58 National Total 13 Madrid, Comunidad de B.2 % of enterprises that use some type of open source software Total Enterprises 84.72 National Total 13 Madrid, Comunidad de B.2 % of enterprises that use some type of open source software Industry 82.70 National Total 13 Madrid, Comunidad de B.2 % of enterprises that use some type of open source software Construction 84.52 National Total 13 Madrid, Comunidad de B.2 % of enterprises that use some type of open source software Services 85.18 National Total 13 Madrid, Comunidad de B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 41.60 National Total 13 Madrid, Comunidad de B.2.A % of enterprises that use open source software by type: Operating systems Industry 39.29 National Total 13 Madrid, Comunidad de B.2.A % of enterprises that use open source software by type: Operating systems Construction 28.02 National Total 13 Madrid, Comunidad de B.2.A % of enterprises that use open source software by type: Operating systems Services 44.39 National Total 13 Madrid, Comunidad de B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 79.15 National Total 13 Madrid, Comunidad de B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 76.84 National Total 13 Madrid, Comunidad de B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 79.26 National Total 13 Madrid, Comunidad de B.2.B % of enterprises that use open source software by type: Internet Browsers Services 79.62 National Total 13 Madrid, Comunidad de B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 55.32 National Total 13 Madrid, Comunidad de B.2.C % of enterprises that use open source software by type: Office automation applications Industry 53.25 National Total 13 Madrid, Comunidad de B.2.C % of enterprises that use open source software by type: Office automation applications Construction 52.26 National Total 13 Madrid, Comunidad de B.2.C % of enterprises that use open source software by type: Office automation applications Services 56.27 National Total 13 Madrid, Comunidad de B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 36.03 National Total 13 Madrid, Comunidad de B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 26.59 National Total 13 Madrid, Comunidad de B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 25.29 National Total 13 Madrid, Comunidad de B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 39.84 National Total 13 Madrid, Comunidad de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 26.91 National Total 13 Madrid, Comunidad de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 20.31 National Total 13 Madrid, Comunidad de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 7.22 National Total 13 Madrid, Comunidad de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 31.64 National Total 13 Madrid, Comunidad de B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 37.01 National Total 13 Madrid, Comunidad de B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 24.72 National Total 13 Madrid, Comunidad de B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 25.53 National Total 13 Madrid, Comunidad de B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 41.55 National Total 13 Madrid, Comunidad de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 5.10 National Total 13 Madrid, Comunidad de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 6.81 National Total 13 Madrid, Comunidad de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 4.63 National Total 13 Madrid, Comunidad de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 4.83 National Total 13 Madrid, Comunidad de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 6.35 National Total 13 Madrid, Comunidad de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 7.52 National Total 13 Madrid, Comunidad de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 5.65 National Total 13 Madrid, Comunidad de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 6.23 National Total 13 Madrid, Comunidad de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 4.98 National Total 13 Madrid, Comunidad de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 5.70 National Total 13 Madrid, Comunidad de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 6.09 National Total 13 Madrid, Comunidad de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 4.63 National Total 13 Madrid, Comunidad de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 4.57 National Total 13 Madrid, Comunidad de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 5.06 National Total 13 Madrid, Comunidad de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 7.71 National Total 13 Madrid, Comunidad de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 3.93 National Total 13 Madrid, Comunidad de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 3.81 National Total 13 Madrid, Comunidad de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 6.00 National Total 13 Madrid, Comunidad de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 4.71 National Total 13 Madrid, Comunidad de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 3.20 National Total 13 Madrid, Comunidad de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 2.57 National Total 13 Madrid, Comunidad de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 2.97 National Total 13 Madrid, Comunidad de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.33 National Total 13 Madrid, Comunidad de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 2.86 National Total 13 Madrid, Comunidad de C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 33.55 National Total 13 Madrid, Comunidad de C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 29.93 National Total 13 Madrid, Comunidad de C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 18.81 National Total 13 Madrid, Comunidad de C.1 ICT specialists: % of enterprises that hired ICT specialists Services 36.81 National Total 13 Madrid, Comunidad de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 28.29 National Total 13 Madrid, Comunidad de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 25.77 National Total 13 Madrid, Comunidad de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 15.32 National Total 13 Madrid, Comunidad de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 31.03 National Total 13 Madrid, Comunidad de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 61.45 National Total 13 Madrid, Comunidad de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 53.67 National Total 13 Madrid, Comunidad de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 45.78 National Total 13 Madrid, Comunidad de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 64.13 National Total 13 Madrid, Comunidad de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 81.75 National Total 13 Madrid, Comunidad de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 82.51 National Total 13 Madrid, Comunidad de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 76.32 National Total 13 Madrid, Comunidad de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 82.07 National Total 13 Madrid, Comunidad de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 18.60 National Total 13 Madrid, Comunidad de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 11.24 National Total 13 Madrid, Comunidad de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 13.38 National Total 13 Madrid, Comunidad de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 21.04 National Total 13 Madrid, Comunidad de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 4.51 National Total 13 Madrid, Comunidad de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 1.74 National Total 13 Madrid, Comunidad de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.19 National Total 13 Madrid, Comunidad de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 5.83 National Total 13 Madrid, Comunidad de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 39.58 National Total 13 Madrid, Comunidad de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 41.47 National Total 13 Madrid, Comunidad de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 33.99 National Total 13 Madrid, Comunidad de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 40.13 National Total 13 Madrid, Comunidad de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 51.09 National Total 13 Madrid, Comunidad de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 48.82 National Total 13 Madrid, Comunidad de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 59.53 National Total 13 Madrid, Comunidad de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 50.14 National Total 13 Madrid, Comunidad de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 51.95 National Total 13 Madrid, Comunidad de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 49.99 National Total 13 Madrid, Comunidad de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 53.09 National Total 13 Madrid, Comunidad de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 52.17 National Total 13 Madrid, Comunidad de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 37.57 National Total 13 Madrid, Comunidad de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 38.02 National Total 13 Madrid, Comunidad de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 43.28 National Total 13 Madrid, Comunidad de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 36.51 National Total 13 Madrid, Comunidad de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 23.87 National Total 13 Madrid, Comunidad de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 20.61 National Total 13 Madrid, Comunidad de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 18.90 National Total 13 Madrid, Comunidad de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 25.40 National Total 13 Madrid, Comunidad de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 50.36 National Total 13 Madrid, Comunidad de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 48.26 National Total 13 Madrid, Comunidad de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 43.04 National Total 13 Madrid, Comunidad de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 52.05 National Total 13 Madrid, Comunidad de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 28.76 National Total 13 Madrid, Comunidad de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 24.57 National Total 13 Madrid, Comunidad de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 23.16 National Total 13 Madrid, Comunidad de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 30.60 National Total 13 Madrid, Comunidad de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 48.11 National Total 13 Madrid, Comunidad de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 49.95 National Total 13 Madrid, Comunidad de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 42.63 National Total 13 Madrid, Comunidad de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 48.66 National Total 13 Madrid, Comunidad de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 23.68 National Total 13 Madrid, Comunidad de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 20.55 National Total 13 Madrid, Comunidad de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 13.73 National Total 13 Madrid, Comunidad de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 26.03 National Total 13 Madrid, Comunidad de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 46.25 National Total 13 Madrid, Comunidad de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 48.56 National Total 13 Madrid, Comunidad de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 36.62 National Total 13 Madrid, Comunidad de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 47.40 National Total 13 Madrid, Comunidad de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 23.93 National Total 13 Madrid, Comunidad de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 16.52 National Total 13 Madrid, Comunidad de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 12.21 National Total 13 Madrid, Comunidad de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 27.48 National Total 13 Madrid, Comunidad de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 44.62 National Total 13 Madrid, Comunidad de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 48.35 National Total 13 Madrid, Comunidad de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 38.68 National Total 13 Madrid, Comunidad de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 44.85 National Total 13 Madrid, Comunidad de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 34.07 National Total 13 Madrid, Comunidad de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 29.12 National Total 13 Madrid, Comunidad de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 30.68 National Total 13 Madrid, Comunidad de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 35.69 National Total 13 Madrid, Comunidad de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 52.06 National Total 13 Madrid, Comunidad de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 56.47 National Total 13 Madrid, Comunidad de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 54.81 National Total 13 Madrid, Comunidad de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 50.67 National Total 13 Madrid, Comunidad de D.1 % of enterprises with an Internet connection Total Enterprises 98.68 National Total 13 Madrid, Comunidad de D.1 % of enterprises with an Internet connection Industry 100.00 National Total 13 Madrid, Comunidad de D.1 % of enterprises with an Internet connection Construction 99.93 National Total 13 Madrid, Comunidad de D.1 % of enterprises with an Internet connection Services 98.18 National Total 13 Madrid, Comunidad de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 59.37 National Total 13 Madrid, Comunidad de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 58.41 National Total 13 Madrid, Comunidad de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 49.89 National Total 13 Madrid, Comunidad de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 60.21 National Total 13 Madrid, Comunidad de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.51 National Total 13 Madrid, Comunidad de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 97.69 National Total 13 Madrid, Comunidad de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 13 Madrid, Comunidad de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.81 National Total 13 Madrid, Comunidad de D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 96.77 National Total 13 Madrid, Comunidad de D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 92.51 National Total 13 Madrid, Comunidad de D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 98.21 National Total 13 Madrid, Comunidad de D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 97.43 National Total 13 Madrid, Comunidad de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 63.43 National Total 13 Madrid, Comunidad de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 64.87 National Total 13 Madrid, Comunidad de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 65.17 National Total 13 Madrid, Comunidad de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 62.82 National Total 13 Madrid, Comunidad de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 59.80 National Total 13 Madrid, Comunidad de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 49.46 National Total 13 Madrid, Comunidad de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 44.94 National Total 13 Madrid, Comunidad de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 64.59 National Total 13 Madrid, Comunidad de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 6.14 National Total 13 Madrid, Comunidad de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 5.82 National Total 13 Madrid, Comunidad de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 6.55 National Total 13 Madrid, Comunidad de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 6.14 National Total 13 Madrid, Comunidad de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.91 National Total 13 Madrid, Comunidad de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.85 National Total 13 Madrid, Comunidad de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 3.64 National Total 13 Madrid, Comunidad de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.45 National Total 13 Madrid, Comunidad de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 16.13 National Total 13 Madrid, Comunidad de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 22.77 National Total 13 Madrid, Comunidad de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 26.63 National Total 13 Madrid, Comunidad de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 12.89 National Total 13 Madrid, Comunidad de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 22.76 National Total 13 Madrid, Comunidad de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 27.79 National Total 13 Madrid, Comunidad de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 20.28 National Total 13 Madrid, Comunidad de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 22.11 National Total 13 Madrid, Comunidad de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 23.34 National Total 13 Madrid, Comunidad de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 17.83 National Total 13 Madrid, Comunidad de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 22.13 National Total 13 Madrid, Comunidad de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 24.73 National Total 13 Madrid, Comunidad de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 33.63 National Total 13 Madrid, Comunidad de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 23.28 National Total 13 Madrid, Comunidad de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 25.53 National Total 13 Madrid, Comunidad de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 37.25 National Total 13 Madrid, Comunidad de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 85.38 National Total 13 Madrid, Comunidad de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 80.19 National Total 13 Madrid, Comunidad de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 77.42 National Total 13 Madrid, Comunidad de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 87.87 National Total 13 Madrid, Comunidad de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 67.89 National Total 13 Madrid, Comunidad de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 59.93 National Total 13 Madrid, Comunidad de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 55.85 National Total 13 Madrid, Comunidad de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 71.67 National Total 13 Madrid, Comunidad de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 76.38 National Total 13 Madrid, Comunidad de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 71.73 National Total 13 Madrid, Comunidad de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 70.50 National Total 13 Madrid, Comunidad de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 78.40 National Total 13 Madrid, Comunidad de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 28.95 National Total 13 Madrid, Comunidad de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 27.94 National Total 13 Madrid, Comunidad de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 33.79 National Total 13 Madrid, Comunidad de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 28.33 National Total 13 Madrid, Comunidad de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 29.43 National Total 13 Madrid, Comunidad de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 33.57 National Total 13 Madrid, Comunidad de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 29.97 National Total 13 Madrid, Comunidad de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 28.71 National Total 13 Madrid, Comunidad de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 83.60 National Total 13 Madrid, Comunidad de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 76.72 National Total 13 Madrid, Comunidad de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 75.85 National Total 13 Madrid, Comunidad de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 86.42 National Total 13 Madrid, Comunidad de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 52.27 National Total 13 Madrid, Comunidad de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 46.88 National Total 13 Madrid, Comunidad de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 42.98 National Total 13 Madrid, Comunidad de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 55.04 National Total 13 Madrid, Comunidad de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 53.95 National Total 13 Madrid, Comunidad de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 49.49 National Total 13 Madrid, Comunidad de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 42.85 National Total 13 Madrid, Comunidad de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 56.82 National Total 13 Madrid, Comunidad de D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 80.84 National Total 13 Madrid, Comunidad de D.7 % of enterprises with Internet connection and website/web page (3) Industry 79.99 National Total 13 Madrid, Comunidad de D.7 % of enterprises with Internet connection and website/web page (3) Construction 61.71 National Total 13 Madrid, Comunidad de D.7 % of enterprises with Internet connection and website/web page (3) Services 84.33 National Total 13 Madrid, Comunidad de D.7.1.A Web Services: Company Presentation (4) Total Enterprises 92.06 National Total 13 Madrid, Comunidad de D.7.1.A Web Services: Company Presentation (4) Industry 91.38 National Total 13 Madrid, Comunidad de D.7.1.A Web Services: Company Presentation (4) Construction 82.62 National Total 13 Madrid, Comunidad de D.7.1.A Web Services: Company Presentation (4) Services 93.39 National Total 13 Madrid, Comunidad de D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 16.34 National Total 13 Madrid, Comunidad de D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 8.45 National Total 13 Madrid, Comunidad de D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 3.87 National Total 13 Madrid, Comunidad de D.7.1.B Web Services: Receiving orders or bookings online (4) Services 19.53 National Total 13 Madrid, Comunidad de D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 48.73 National Total 13 Madrid, Comunidad de D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 52.91 National Total 13 Madrid, Comunidad de D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 39.83 National Total 13 Madrid, Comunidad de D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 49.01 National Total 13 Madrid, Comunidad de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 7.72 National Total 13 Madrid, Comunidad de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 4.51 National Total 13 Madrid, Comunidad de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 6.52 National Total 13 Madrid, Comunidad de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 8.52 National Total 13 Madrid, Comunidad de D.7.1.E Web Services: Online order tracking (4) Total Enterprises 10.22 National Total 13 Madrid, Comunidad de D.7.1.E Web Services: Online order tracking (4) Industry 6.09 National Total 13 Madrid, Comunidad de D.7.1.E Web Services: Online order tracking (4) Construction 4.46 National Total 13 Madrid, Comunidad de D.7.1.E Web Services: Online order tracking (4) Services 11.79 National Total 13 Madrid, Comunidad de D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 9.72 National Total 13 Madrid, Comunidad de D.7.1.F Web Services: Website customization for regular users (4) Industry 5.76 National Total 13 Madrid, Comunidad de D.7.1.F Web Services: Website customization for regular users (4) Construction 16.83 National Total 13 Madrid, Comunidad de D.7.1.F Web Services: Website customization for regular users (4) Services 9.63 National Total 13 Madrid, Comunidad de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 48.36 National Total 13 Madrid, Comunidad de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 30.99 National Total 13 Madrid, Comunidad de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 38.69 National Total 13 Madrid, Comunidad de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 53.12 National Total 13 Madrid, Comunidad de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 74.85 National Total 13 Madrid, Comunidad de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 65.01 National Total 13 Madrid, Comunidad de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 70.69 National Total 13 Madrid, Comunidad de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 77.37 National Total 13 Madrid, Comunidad de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 34.10 National Total 13 Madrid, Comunidad de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 22.75 National Total 13 Madrid, Comunidad de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 35.09 National Total 13 Madrid, Comunidad de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 36.29 National Total 13 Madrid, Comunidad de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 36.13 National Total 13 Madrid, Comunidad de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 26.14 National Total 13 Madrid, Comunidad de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 33.73 National Total 13 Madrid, Comunidad de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 38.47 National Total 13 Madrid, Comunidad de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 93.43 National Total 13 Madrid, Comunidad de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 92.57 National Total 13 Madrid, Comunidad de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 94.01 National Total 13 Madrid, Comunidad de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 93.51 National Total 13 Madrid, Comunidad de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 87.98 National Total 13 Madrid, Comunidad de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 84.84 National Total 13 Madrid, Comunidad de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 87.69 National Total 13 Madrid, Comunidad de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 88.70 National Total 13 Madrid, Comunidad de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 86.85 National Total 13 Madrid, Comunidad de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 82.42 National Total 13 Madrid, Comunidad de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 87.69 National Total 13 Madrid, Comunidad de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 87.65 National Total 13 Madrid, Comunidad de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 79.67 National Total 13 Madrid, Comunidad de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 75.54 National Total 13 Madrid, Comunidad de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 81.75 National Total 13 Madrid, Comunidad de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 80.20 National Total 13 Madrid, Comunidad de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 83.99 National Total 13 Madrid, Comunidad de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 83.33 National Total 13 Madrid, Comunidad de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 86.62 National Total 13 Madrid, Comunidad de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 83.67 National Total 13 Madrid, Comunidad de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 72.71 National Total 13 Madrid, Comunidad de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 70.85 National Total 13 Madrid, Comunidad de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 84.72 National Total 13 Madrid, Comunidad de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 71.03 National Total 13 Madrid, Comunidad de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 70.71 National Total 13 Madrid, Comunidad de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 63.97 National Total 13 Madrid, Comunidad de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 70.98 National Total 13 Madrid, Comunidad de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 72.12 National Total 13 Madrid, Comunidad de D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 25.57 National Total 13 Madrid, Comunidad de D.10 % of enterprises that pay to advertise on the Internet (3) Industry 20.48 National Total 13 Madrid, Comunidad de D.10 % of enterprises that pay to advertise on the Internet (3) Construction 15.06 National Total 13 Madrid, Comunidad de D.10 % of enterprises that pay to advertise on the Internet (3) Services 28.48 National Total 13 Madrid, Comunidad de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 22.18 National Total 13 Madrid, Comunidad de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 16.98 National Total 13 Madrid, Comunidad de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 14.94 National Total 13 Madrid, Comunidad de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 24.55 National Total 13 Madrid, Comunidad de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 85.84 National Total 13 Madrid, Comunidad de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 85.61 National Total 13 Madrid, Comunidad de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 97.41 National Total 13 Madrid, Comunidad de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 84.66 National Total 13 Madrid, Comunidad de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 42.47 National Total 13 Madrid, Comunidad de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 34.23 National Total 13 Madrid, Comunidad de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 23.21 National Total 13 Madrid, Comunidad de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 45.72 National Total 13 Madrid, Comunidad de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 31.51 National Total 13 Madrid, Comunidad de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 34.82 National Total 13 Madrid, Comunidad de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 18.03 National Total 13 Madrid, Comunidad de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 32.44 National Total 13 Madrid, Comunidad de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 50.25 National Total 13 Madrid, Comunidad de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 43.68 National Total 13 Madrid, Comunidad de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 31.74 National Total 13 Madrid, Comunidad de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 53.17 National Total 13 Madrid, Comunidad de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 78.09 National Total 13 Madrid, Comunidad de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 76.65 National Total 13 Madrid, Comunidad de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 74.40 National Total 13 Madrid, Comunidad de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 79.03 National Total 13 Madrid, Comunidad de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 31.57 National Total 13 Madrid, Comunidad de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 27.97 National Total 13 Madrid, Comunidad de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 27.94 National Total 13 Madrid, Comunidad de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 32.92 National Total 13 Madrid, Comunidad de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 99.24 National Total 13 Madrid, Comunidad de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 99.61 National Total 13 Madrid, Comunidad de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 13 Madrid, Comunidad de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 99.04 National Total 13 Madrid, Comunidad de E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 45.25 National Total 13 Madrid, Comunidad de E.1 Social Media: % of enterprises that use Social Media (3) Industry 33.31 National Total 13 Madrid, Comunidad de E.1 Social Media: % of enterprises that use Social Media (3) Construction 23.68 National Total 13 Madrid, Comunidad de E.1 Social Media: % of enterprises that use Social Media (3) Services 51.54 National Total 13 Madrid, Comunidad de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 93.81 National Total 13 Madrid, Comunidad de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 85.16 National Total 13 Madrid, Comunidad de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 92.71 National Total 13 Madrid, Comunidad de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 95.09 National Total 13 Madrid, Comunidad de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 53.27 National Total 13 Madrid, Comunidad de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 39.39 National Total 13 Madrid, Comunidad de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 17.72 National Total 13 Madrid, Comunidad de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 58.02 National Total 13 Madrid, Comunidad de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 51.77 National Total 13 Madrid, Comunidad de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 51.50 National Total 13 Madrid, Comunidad de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 40.46 National Total 13 Madrid, Comunidad de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 52.71 National Total 13 Madrid, Comunidad de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 16.50 National Total 13 Madrid, Comunidad de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 8.12 National Total 13 Madrid, Comunidad de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 18.56 National Total 13 Madrid, Comunidad de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 17.50 National Total 13 Madrid, Comunidad de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 54.70 National Total 13 Madrid, Comunidad de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 36.77 National Total 13 Madrid, Comunidad de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 58.70 National Total 13 Madrid, Comunidad de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 56.87 National Total 13 Madrid, Comunidad de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 36.94 National Total 13 Madrid, Comunidad de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 45.56 National Total 13 Madrid, Comunidad de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 38.50 National Total 13 Madrid, Comunidad de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 35.62 National Total 13 Madrid, Comunidad de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 3.88 National Total 13 Madrid, Comunidad de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 12.62 National Total 13 Madrid, Comunidad de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.71 National Total 13 Madrid, Comunidad de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 2.92 National Total 13 Madrid, Comunidad de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 27.38 National Total 13 Madrid, Comunidad de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 22.53 National Total 13 Madrid, Comunidad de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 15.18 National Total 13 Madrid, Comunidad de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 30.53 National Total 13 Madrid, Comunidad de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 75.59 National Total 13 Madrid, Comunidad de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 69.06 National Total 13 Madrid, Comunidad de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 76.28 National Total 13 Madrid, Comunidad de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 76.56 National Total 13 Madrid, Comunidad de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 43.44 National Total 13 Madrid, Comunidad de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 36.21 National Total 13 Madrid, Comunidad de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 36.73 National Total 13 Madrid, Comunidad de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 45.16 National Total 13 Madrid, Comunidad de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 62.93 National Total 13 Madrid, Comunidad de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 48.31 National Total 13 Madrid, Comunidad de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 39.44 National Total 13 Madrid, Comunidad de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 67.26 National Total 13 Madrid, Comunidad de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 72.80 National Total 13 Madrid, Comunidad de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 78.45 National Total 13 Madrid, Comunidad de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 76.10 National Total 13 Madrid, Comunidad de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 71.62 National Total 13 Madrid, Comunidad de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 25.11 National Total 13 Madrid, Comunidad de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 19.83 National Total 13 Madrid, Comunidad de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 33.00 National Total 13 Madrid, Comunidad de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 25.26 National Total 13 Madrid, Comunidad de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 34.29 National Total 13 Madrid, Comunidad de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 13.98 National Total 13 Madrid, Comunidad de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 16.25 National Total 13 Madrid, Comunidad de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 39.05 National Total 13 Madrid, Comunidad de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 34.09 National Total 13 Madrid, Comunidad de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 20.58 National Total 13 Madrid, Comunidad de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 26.53 National Total 13 Madrid, Comunidad de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 36.88 National Total 13 Madrid, Comunidad de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 67.35 National Total 13 Madrid, Comunidad de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 70.03 National Total 13 Madrid, Comunidad de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 73.63 National Total 13 Madrid, Comunidad de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 66.38 National Total 13 Madrid, Comunidad de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 53.22 National Total 13 Madrid, Comunidad de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 39.30 National Total 13 Madrid, Comunidad de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 44.47 National Total 13 Madrid, Comunidad de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 56.17 National Total 13 Madrid, Comunidad de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 44.33 National Total 13 Madrid, Comunidad de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 37.53 National Total 13 Madrid, Comunidad de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 33.59 National Total 13 Madrid, Comunidad de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 47.59 National Total 13 Madrid, Comunidad de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 42.53 National Total 13 Madrid, Comunidad de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 35.66 National Total 13 Madrid, Comunidad de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 31.28 National Total 13 Madrid, Comunidad de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 45.88 National Total 13 Madrid, Comunidad de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 33.44 National Total 13 Madrid, Comunidad de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 25.27 National Total 13 Madrid, Comunidad de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 21.54 National Total 13 Madrid, Comunidad de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 37.18 National Total 13 Madrid, Comunidad de H.1 % of enterprises that analyzed Big Data Total Enterprises 10.95 National Total 13 Madrid, Comunidad de H.1 % of enterprises that analyzed Big Data Industry 6.85 National Total 13 Madrid, Comunidad de H.1 % of enterprises that analyzed Big Data Construction 6.52 National Total 13 Madrid, Comunidad de H.1 % of enterprises that analyzed Big Data Services 12.57 National Total 13 Madrid, Comunidad de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 42.16 National Total 13 Madrid, Comunidad de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 41.88 National Total 13 Madrid, Comunidad de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 41.40 National Total 13 Madrid, Comunidad de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 42.26 National Total 13 Madrid, Comunidad de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 54.08 National Total 13 Madrid, Comunidad de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 46.93 National Total 13 Madrid, Comunidad de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 52.98 National Total 13 Madrid, Comunidad de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 55.00 National Total 13 Madrid, Comunidad de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 44.78 National Total 13 Madrid, Comunidad de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 25.79 National Total 13 Madrid, Comunidad de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 43.71 National Total 13 Madrid, Comunidad de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 47.05 National Total 13 Madrid, Comunidad de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 33.72 National Total 13 Madrid, Comunidad de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 33.51 National Total 13 Madrid, Comunidad de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 44.43 National Total 13 Madrid, Comunidad de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 32.81 National Total 13 Madrid, Comunidad de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 88.02 National Total 13 Madrid, Comunidad de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 97.99 National Total 13 Madrid, Comunidad de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 97.99 National Total 13 Madrid, Comunidad de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 86.00 National Total 13 Madrid, Comunidad de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 27.76 National Total 13 Madrid, Comunidad de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 32.83 National Total 13 Madrid, Comunidad de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 2.01 National Total 13 Madrid, Comunidad de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 29.44 National Total 13 Madrid, Comunidad de I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 90.83 National Total 13 Madrid, Comunidad de I.1 ICT Security: % of enterprises with internal security systems Industry 84.25 National Total 13 Madrid, Comunidad de I.1 ICT Security: % of enterprises with internal security systems Construction 91.11 National Total 13 Madrid, Comunidad de I.1 ICT Security: % of enterprises with internal security systems Services 92.17 National Total 13 Madrid, Comunidad de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 95.83 National Total 13 Madrid, Comunidad de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 95.79 National Total 13 Madrid, Comunidad de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 97.52 National Total 13 Madrid, Comunidad de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 95.55 National Total 13 Madrid, Comunidad de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 52.14 National Total 13 Madrid, Comunidad de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 52.85 National Total 13 Madrid, Comunidad de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 49.68 National Total 13 Madrid, Comunidad de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 52.42 National Total 13 Madrid, Comunidad de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 20.08 National Total 13 Madrid, Comunidad de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 11.83 National Total 13 Madrid, Comunidad de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 18.43 National Total 13 Madrid, Comunidad de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 21.95 National Total 13 Madrid, Comunidad de I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 74.28 National Total 13 Madrid, Comunidad de I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 70.46 National Total 13 Madrid, Comunidad de I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 59.57 National Total 13 Madrid, Comunidad de I.1.D ICT Security: % of enterprises that use external data backup (7) Services 77.49 National Total 13 Madrid, Comunidad de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 54.39 National Total 13 Madrid, Comunidad de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 53.10 National Total 13 Madrid, Comunidad de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 36.99 National Total 13 Madrid, Comunidad de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 57.57 National Total 13 Madrid, Comunidad de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 85.53 National Total 13 Madrid, Comunidad de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 82.02 National Total 13 Madrid, Comunidad de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 85.53 National Total 13 Madrid, Comunidad de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 86.28 National Total 13 Madrid, Comunidad de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 33.40 National Total 13 Madrid, Comunidad de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 26.52 National Total 13 Madrid, Comunidad de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 38.82 National Total 13 Madrid, Comunidad de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 33.87 National Total 13 Madrid, Comunidad de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 8.60 National Total 13 Madrid, Comunidad de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 9.24 National Total 13 Madrid, Comunidad de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 11.74 National Total 13 Madrid, Comunidad de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 7.94 National Total 13 Madrid, Comunidad de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 68.49 National Total 13 Madrid, Comunidad de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 67.14 National Total 13 Madrid, Comunidad de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 55.03 National Total 13 Madrid, Comunidad de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 71.02 National Total 13 Madrid, Comunidad de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 88.04 National Total 13 Madrid, Comunidad de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 91.41 National Total 13 Madrid, Comunidad de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 83.97 National Total 13 Madrid, Comunidad de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 88.05 National Total 13 Madrid, Comunidad de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 20.79 National Total 13 Madrid, Comunidad de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 21.70 National Total 13 Madrid, Comunidad de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 22.78 National Total 13 Madrid, Comunidad de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 20.27 National Total 13 Madrid, Comunidad de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 19.97 National Total 13 Madrid, Comunidad de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 16.38 National Total 13 Madrid, Comunidad de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 17.62 National Total 13 Madrid, Comunidad de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 21.12 National Total 13 Madrid, Comunidad de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 4.18 National Total 13 Madrid, Comunidad de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 2.73 National Total 13 Madrid, Comunidad de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 2.44 National Total 13 Madrid, Comunidad de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 4.77 National Total 13 Madrid, Comunidad de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 73.77 National Total 13 Madrid, Comunidad de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 72.17 National Total 13 Madrid, Comunidad de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 62.38 National Total 13 Madrid, Comunidad de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 76.04 National Total 13 Madrid, Comunidad de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 1,987,345.59 National Total 13 Madrid, Comunidad de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 218,569.62 National Total 13 Madrid, Comunidad de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 18,284.71 National Total 13 Madrid, Comunidad de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 1,750,491.26 National Total 13 Madrid, Comunidad de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 1,425,373.26 National Total 13 Madrid, Comunidad de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 250,901.31 National Total 13 Madrid, Comunidad de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 22,977.42 National Total 13 Madrid, Comunidad de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 1,151,494.54 National Total 13 Madrid, Comunidad de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 2,601,329.31 National Total 13 Madrid, Comunidad de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 458,748.61 National Total 13 Madrid, Comunidad de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 43,195.76 National Total 13 Madrid, Comunidad de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 2,099,384.94 National Total 13 Madrid, Comunidad de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 1,176,174.21 National Total 13 Madrid, Comunidad de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 125,596.16 National Total 13 Madrid, Comunidad de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 9,882.82 National Total 13 Madrid, Comunidad de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 1,040,695.23 National Total 14 Murcia, Región de B.1 % of enterprises that have computers Total Enterprises 99.82 National Total 14 Murcia, Región de B.1 % of enterprises that have computers Industry 100.00 National Total 14 Murcia, Región de B.1 % of enterprises that have computers Construction 100.00 National Total 14 Murcia, Región de B.1 % of enterprises that have computers Services 99.69 National Total 14 Murcia, Región de B.1.1 % Staff that use computers for corporate purposes Total Enterprises 43.21 National Total 14 Murcia, Región de B.1.1 % Staff that use computers for corporate purposes Industry 40.16 National Total 14 Murcia, Región de B.1.1 % Staff that use computers for corporate purposes Construction 45.10 National Total 14 Murcia, Región de B.1.1 % Staff that use computers for corporate purposes Services 44.51 National Total 14 Murcia, Región de B.2 % of enterprises that use some type of open source software Total Enterprises 88.18 National Total 14 Murcia, Región de B.2 % of enterprises that use some type of open source software Industry 89.20 National Total 14 Murcia, Región de B.2 % of enterprises that use some type of open source software Construction 89.31 National Total 14 Murcia, Región de B.2 % of enterprises that use some type of open source software Services 87.45 National Total 14 Murcia, Región de B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 43.01 National Total 14 Murcia, Región de B.2.A % of enterprises that use open source software by type: Operating systems Industry 39.58 National Total 14 Murcia, Región de B.2.A % of enterprises that use open source software by type: Operating systems Construction 54.65 National Total 14 Murcia, Región de B.2.A % of enterprises that use open source software by type: Operating systems Services 42.22 National Total 14 Murcia, Región de B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 84.26 National Total 14 Murcia, Región de B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 82.31 National Total 14 Murcia, Región de B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 84.69 National Total 14 Murcia, Región de B.2.B % of enterprises that use open source software by type: Internet Browsers Services 85.12 National Total 14 Murcia, Región de B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 61.73 National Total 14 Murcia, Región de B.2.C % of enterprises that use open source software by type: Office automation applications Industry 62.59 National Total 14 Murcia, Región de B.2.C % of enterprises that use open source software by type: Office automation applications Construction 74.33 National Total 14 Murcia, Región de B.2.C % of enterprises that use open source software by type: Office automation applications Services 58.66 National Total 14 Murcia, Región de B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 29.75 National Total 14 Murcia, Región de B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 29.95 National Total 14 Murcia, Región de B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 42.66 National Total 14 Murcia, Región de B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 26.93 National Total 14 Murcia, Región de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 22.79 National Total 14 Murcia, Región de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 28.03 National Total 14 Murcia, Región de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 20.61 National Total 14 Murcia, Región de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 20.71 National Total 14 Murcia, Región de B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 38.81 National Total 14 Murcia, Región de B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 31.61 National Total 14 Murcia, Región de B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 52.62 National Total 14 Murcia, Región de B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 39.39 National Total 14 Murcia, Región de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 3.13 National Total 14 Murcia, Región de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 3.57 National Total 14 Murcia, Región de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 1.54 National Total 14 Murcia, Región de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 3.25 National Total 14 Murcia, Región de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 3.79 National Total 14 Murcia, Región de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 5.06 National Total 14 Murcia, Región de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 4.61 National Total 14 Murcia, Región de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 2.99 National Total 14 Murcia, Región de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 2.94 National Total 14 Murcia, Región de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 1.76 National Total 14 Murcia, Región de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 4.61 National Total 14 Murcia, Región de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 3.17 National Total 14 Murcia, Región de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 2.07 National Total 14 Murcia, Región de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 1.80 National Total 14 Murcia, Región de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 14 Murcia, Región de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 2.63 National Total 14 Murcia, Región de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 5.12 National Total 14 Murcia, Región de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 3.97 National Total 14 Murcia, Región de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 9.16 National Total 14 Murcia, Región de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 4.83 National Total 14 Murcia, Región de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 1.13 National Total 14 Murcia, Región de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 1.52 National Total 14 Murcia, Región de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 14 Murcia, Región de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 1.18 National Total 14 Murcia, Región de C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 23.05 National Total 14 Murcia, Región de C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 24.39 National Total 14 Murcia, Región de C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 15.17 National Total 14 Murcia, Región de C.1 ICT specialists: % of enterprises that hired ICT specialists Services 24.07 National Total 14 Murcia, Región de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 19.59 National Total 14 Murcia, Región de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 16.05 National Total 14 Murcia, Región de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 20.77 National Total 14 Murcia, Región de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 21.06 National Total 14 Murcia, Región de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 60.04 National Total 14 Murcia, Región de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 64.75 National Total 14 Murcia, Región de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 30.78 National Total 14 Murcia, Región de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 64.39 National Total 14 Murcia, Región de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 85.06 National Total 14 Murcia, Región de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 96.66 National Total 14 Murcia, Región de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 70.38 National Total 14 Murcia, Región de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 83.82 National Total 14 Murcia, Región de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 11.15 National Total 14 Murcia, Región de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 10.52 National Total 14 Murcia, Región de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 10.04 National Total 14 Murcia, Región de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 11.70 National Total 14 Murcia, Región de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 1.94 National Total 14 Murcia, Región de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 1.61 National Total 14 Murcia, Región de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 3.08 National Total 14 Murcia, Región de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 1.87 National Total 14 Murcia, Región de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 27.26 National Total 14 Murcia, Región de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 34.78 National Total 14 Murcia, Región de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 11.37 National Total 14 Murcia, Región de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 26.96 National Total 14 Murcia, Región de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 61.98 National Total 14 Murcia, Región de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 60.60 National Total 14 Murcia, Región de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 74.93 National Total 14 Murcia, Región de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 59.91 National Total 14 Murcia, Región de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 46.85 National Total 14 Murcia, Región de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 49.63 National Total 14 Murcia, Región de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 46.58 National Total 14 Murcia, Región de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 45.56 National Total 14 Murcia, Región de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 42.34 National Total 14 Murcia, Región de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 44.03 National Total 14 Murcia, Región de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 38.99 National Total 14 Murcia, Región de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 42.23 National Total 14 Murcia, Región de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 15.92 National Total 14 Murcia, Región de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 15.48 National Total 14 Murcia, Región de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 16.81 National Total 14 Murcia, Región de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 15.95 National Total 14 Murcia, Región de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 56.86 National Total 14 Murcia, Región de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 60.71 National Total 14 Murcia, Región de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 46.32 National Total 14 Murcia, Región de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 57.21 National Total 14 Murcia, Región de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 15.00 National Total 14 Murcia, Región de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 11.38 National Total 14 Murcia, Región de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 13.80 National Total 14 Murcia, Región de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 17.02 National Total 14 Murcia, Región de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 57.33 National Total 14 Murcia, Región de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 63.59 National Total 14 Murcia, Región de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 37.09 National Total 14 Murcia, Región de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 58.56 National Total 14 Murcia, Región de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 11.85 National Total 14 Murcia, Región de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 14.59 National Total 14 Murcia, Región de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 13.80 National Total 14 Murcia, Región de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 10.10 National Total 14 Murcia, Región de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 52.79 National Total 14 Murcia, Región de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 65.42 National Total 14 Murcia, Región de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 44.63 National Total 14 Murcia, Región de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 48.36 National Total 14 Murcia, Región de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 11.96 National Total 14 Murcia, Región de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 14.77 National Total 14 Murcia, Región de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 10.73 National Total 14 Murcia, Región de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 10.84 National Total 14 Murcia, Región de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 46.61 National Total 14 Murcia, Región de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 59.48 National Total 14 Murcia, Región de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 27.21 National Total 14 Murcia, Región de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 44.45 National Total 14 Murcia, Región de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 22.25 National Total 14 Murcia, Región de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 21.91 National Total 14 Murcia, Región de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 13.80 National Total 14 Murcia, Región de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 24.21 National Total 14 Murcia, Región de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 64.33 National Total 14 Murcia, Región de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 69.35 National Total 14 Murcia, Región de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 62.77 National Total 14 Murcia, Región de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 62.21 National Total 14 Murcia, Región de D.1 % of enterprises with an Internet connection Total Enterprises 99.22 National Total 14 Murcia, Región de D.1 % of enterprises with an Internet connection Industry 99.76 National Total 14 Murcia, Región de D.1 % of enterprises with an Internet connection Construction 100.00 National Total 14 Murcia, Región de D.1 % of enterprises with an Internet connection Services 98.79 National Total 14 Murcia, Región de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 38.26 National Total 14 Murcia, Región de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 33.61 National Total 14 Murcia, Región de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 44.65 National Total 14 Murcia, Región de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 39.83 National Total 14 Murcia, Región de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.57 National Total 14 Murcia, Región de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 98.87 National Total 14 Murcia, Región de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 14 Murcia, Región de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.83 National Total 14 Murcia, Región de D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 94.68 National Total 14 Murcia, Región de D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 97.11 National Total 14 Murcia, Región de D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 93.92 National Total 14 Murcia, Región de D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 93.65 National Total 14 Murcia, Región de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 73.17 National Total 14 Murcia, Región de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 76.89 National Total 14 Murcia, Región de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 75.65 National Total 14 Murcia, Región de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 70.80 National Total 14 Murcia, Región de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 26.75 National Total 14 Murcia, Región de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 27.40 National Total 14 Murcia, Región de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 11.16 National Total 14 Murcia, Región de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 29.77 National Total 14 Murcia, Región de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 9.72 National Total 14 Murcia, Región de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 10.02 National Total 14 Murcia, Región de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 11.51 National Total 14 Murcia, Región de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 9.18 National Total 14 Murcia, Región de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.93 National Total 14 Murcia, Región de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.00 National Total 14 Murcia, Región de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 6.08 National Total 14 Murcia, Región de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.28 National Total 14 Murcia, Región de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 38.28 National Total 14 Murcia, Región de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 38.44 National Total 14 Murcia, Región de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 47.85 National Total 14 Murcia, Región de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 36.16 National Total 14 Murcia, Región de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 26.20 National Total 14 Murcia, Región de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 33.75 National Total 14 Murcia, Región de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 17.65 National Total 14 Murcia, Región de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 24.31 National Total 14 Murcia, Región de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 14.96 National Total 14 Murcia, Región de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 11.98 National Total 14 Murcia, Región de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 11.61 National Total 14 Murcia, Región de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 17.13 National Total 14 Murcia, Región de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 14.32 National Total 14 Murcia, Región de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 12.94 National Total 14 Murcia, Región de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 10.73 National Total 14 Murcia, Región de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 15.77 National Total 14 Murcia, Región de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 80.24 National Total 14 Murcia, Región de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 78.13 National Total 14 Murcia, Región de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 86.75 National Total 14 Murcia, Región de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 79.89 National Total 14 Murcia, Región de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 59.82 National Total 14 Murcia, Región de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 51.82 National Total 14 Murcia, Región de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 65.53 National Total 14 Murcia, Región de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 62.54 National Total 14 Murcia, Región de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 68.18 National Total 14 Murcia, Región de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 69.57 National Total 14 Murcia, Región de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 71.51 National Total 14 Murcia, Región de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 66.79 National Total 14 Murcia, Región de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 24.40 National Total 14 Murcia, Región de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 28.72 National Total 14 Murcia, Región de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 25.30 National Total 14 Murcia, Región de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 22.08 National Total 14 Murcia, Región de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 20.68 National Total 14 Murcia, Región de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 15.38 National Total 14 Murcia, Región de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 36.29 National Total 14 Murcia, Región de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 21.52 National Total 14 Murcia, Región de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 73.75 National Total 14 Murcia, Región de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 70.97 National Total 14 Murcia, Región de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 87.84 National Total 14 Murcia, Región de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 72.11 National Total 14 Murcia, Región de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 46.02 National Total 14 Murcia, Región de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 42.94 National Total 14 Murcia, Región de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 46.35 National Total 14 Murcia, Región de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 47.47 National Total 14 Murcia, Región de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 48.94 National Total 14 Murcia, Región de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 50.66 National Total 14 Murcia, Región de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 36.07 National Total 14 Murcia, Región de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 50.84 National Total 14 Murcia, Región de D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 71.06 National Total 14 Murcia, Región de D.7 % of enterprises with Internet connection and website/web page (3) Industry 82.18 National Total 14 Murcia, Región de D.7 % of enterprises with Internet connection and website/web page (3) Construction 61.54 National Total 14 Murcia, Región de D.7 % of enterprises with Internet connection and website/web page (3) Services 67.64 National Total 14 Murcia, Región de D.7.1.A Web Services: Company Presentation (4) Total Enterprises 87.46 National Total 14 Murcia, Región de D.7.1.A Web Services: Company Presentation (4) Industry 92.93 National Total 14 Murcia, Región de D.7.1.A Web Services: Company Presentation (4) Construction 77.69 National Total 14 Murcia, Región de D.7.1.A Web Services: Company Presentation (4) Services 86.09 National Total 14 Murcia, Región de D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 15.57 National Total 14 Murcia, Región de D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 14.57 National Total 14 Murcia, Región de D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 5.00 National Total 14 Murcia, Región de D.7.1.B Web Services: Receiving orders or bookings online (4) Services 18.23 National Total 14 Murcia, Región de D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 51.68 National Total 14 Murcia, Región de D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 64.71 National Total 14 Murcia, Región de D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 25.19 National Total 14 Murcia, Región de D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 49.06 National Total 14 Murcia, Región de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 2.46 National Total 14 Murcia, Región de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 1.24 National Total 14 Murcia, Región de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 14 Murcia, Región de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 3.68 National Total 14 Murcia, Región de D.7.1.E Web Services: Online order tracking (4) Total Enterprises 8.73 National Total 14 Murcia, Región de D.7.1.E Web Services: Online order tracking (4) Industry 8.67 National Total 14 Murcia, Región de D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 14 Murcia, Región de D.7.1.E Web Services: Online order tracking (4) Services 10.47 National Total 14 Murcia, Región de D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 7.61 National Total 14 Murcia, Región de D.7.1.F Web Services: Website customization for regular users (4) Industry 2.19 National Total 14 Murcia, Región de D.7.1.F Web Services: Website customization for regular users (4) Construction 13.56 National Total 14 Murcia, Región de D.7.1.F Web Services: Website customization for regular users (4) Services 9.69 National Total 14 Murcia, Región de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 44.12 National Total 14 Murcia, Región de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 41.14 National Total 14 Murcia, Región de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 17.94 National Total 14 Murcia, Región de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 50.99 National Total 14 Murcia, Región de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 67.07 National Total 14 Murcia, Región de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 64.80 National Total 14 Murcia, Región de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 65.34 National Total 14 Murcia, Región de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 68.76 National Total 14 Murcia, Región de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 15.26 National Total 14 Murcia, Región de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 13.02 National Total 14 Murcia, Región de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 1.77 National Total 14 Murcia, Región de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 19.22 National Total 14 Murcia, Región de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 27.17 National Total 14 Murcia, Región de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 32.58 National Total 14 Murcia, Región de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 14.01 National Total 14 Murcia, Región de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 26.50 National Total 14 Murcia, Región de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 92.97 National Total 14 Murcia, Región de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 94.23 National Total 14 Murcia, Región de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 93.19 National Total 14 Murcia, Región de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 92.31 National Total 14 Murcia, Región de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 86.35 National Total 14 Murcia, Región de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 88.50 National Total 14 Murcia, Región de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 90.12 National Total 14 Murcia, Región de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 84.49 National Total 14 Murcia, Región de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 85.28 National Total 14 Murcia, Región de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 85.95 National Total 14 Murcia, Región de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 90.12 National Total 14 Murcia, Región de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 83.92 National Total 14 Murcia, Región de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 68.18 National Total 14 Murcia, Región de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 69.99 National Total 14 Murcia, Región de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 65.79 National Total 14 Murcia, Región de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 67.81 National Total 14 Murcia, Región de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 72.29 National Total 14 Murcia, Región de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 73.52 National Total 14 Murcia, Región de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 61.78 National Total 14 Murcia, Región de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 73.94 National Total 14 Murcia, Región de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 51.74 National Total 14 Murcia, Región de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 52.22 National Total 14 Murcia, Región de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 40.23 National Total 14 Murcia, Región de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 53.97 National Total 14 Murcia, Región de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 56.01 National Total 14 Murcia, Región de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 57.88 National Total 14 Murcia, Región de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 53.44 National Total 14 Murcia, Región de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 55.64 National Total 14 Murcia, Región de D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 17.69 National Total 14 Murcia, Región de D.10 % of enterprises that pay to advertise on the Internet (3) Industry 21.48 National Total 14 Murcia, Región de D.10 % of enterprises that pay to advertise on the Internet (3) Construction 10.24 National Total 14 Murcia, Región de D.10 % of enterprises that pay to advertise on the Internet (3) Services 17.42 National Total 14 Murcia, Región de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 15.54 National Total 14 Murcia, Región de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 19.23 National Total 14 Murcia, Región de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 10.24 National Total 14 Murcia, Región de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 14.87 National Total 14 Murcia, Región de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 80.52 National Total 14 Murcia, Región de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 78.10 National Total 14 Murcia, Región de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 100.00 National Total 14 Murcia, Región de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 79.18 National Total 14 Murcia, Región de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 35.90 National Total 14 Murcia, Región de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 14.41 National Total 14 Murcia, Región de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 40.63 National Total 14 Murcia, Región de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 48.87 National Total 14 Murcia, Región de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 44.90 National Total 14 Murcia, Región de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 16.88 National Total 14 Murcia, Región de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 30.02 National Total 14 Murcia, Región de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 64.91 National Total 14 Murcia, Región de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 46.69 National Total 14 Murcia, Región de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 43.44 National Total 14 Murcia, Región de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 30.02 National Total 14 Murcia, Región de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 51.22 National Total 14 Murcia, Región de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 71.78 National Total 14 Murcia, Región de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 77.82 National Total 14 Murcia, Región de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 71.77 National Total 14 Murcia, Región de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 68.81 National Total 14 Murcia, Región de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 23.66 National Total 14 Murcia, Región de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 24.23 National Total 14 Murcia, Región de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 22.00 National Total 14 Murcia, Región de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 23.71 National Total 14 Murcia, Región de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 99.57 National Total 14 Murcia, Región de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 14 Murcia, Región de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 14 Murcia, Región de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 99.24 National Total 14 Murcia, Región de E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 42.71 National Total 14 Murcia, Región de E.1 Social Media: % of enterprises that use Social Media (3) Industry 37.01 National Total 14 Murcia, Región de E.1 Social Media: % of enterprises that use Social Media (3) Construction 37.22 National Total 14 Murcia, Región de E.1 Social Media: % of enterprises that use Social Media (3) Services 46.69 National Total 14 Murcia, Región de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 92.64 National Total 14 Murcia, Región de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 98.86 National Total 14 Murcia, Región de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 80.39 National Total 14 Murcia, Región de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 92.31 National Total 14 Murcia, Región de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 38.56 National Total 14 Murcia, Región de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 37.17 National Total 14 Murcia, Región de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 18.07 National Total 14 Murcia, Región de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 42.60 National Total 14 Murcia, Región de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 27.88 National Total 14 Murcia, Región de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 40.16 National Total 14 Murcia, Región de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 12.72 National Total 14 Murcia, Región de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 25.68 National Total 14 Murcia, Región de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 10.12 National Total 14 Murcia, Región de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 6.38 National Total 14 Murcia, Región de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 0.00 National Total 14 Murcia, Región de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 13.30 National Total 14 Murcia, Región de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 52.27 National Total 14 Murcia, Región de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 35.66 National Total 14 Murcia, Región de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 67.14 National Total 14 Murcia, Región de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 56.20 National Total 14 Murcia, Región de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 40.15 National Total 14 Murcia, Región de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 56.48 National Total 14 Murcia, Región de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 24.60 National Total 14 Murcia, Región de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 36.43 National Total 14 Murcia, Región de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 4.83 National Total 14 Murcia, Región de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 7.42 National Total 14 Murcia, Región de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 8.26 National Total 14 Murcia, Región de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 3.24 National Total 14 Murcia, Región de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 13.75 National Total 14 Murcia, Región de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 15.69 National Total 14 Murcia, Región de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 14.49 National Total 14 Murcia, Región de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 12.64 National Total 14 Murcia, Región de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 62.62 National Total 14 Murcia, Región de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 56.19 National Total 14 Murcia, Región de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 58.04 National Total 14 Murcia, Región de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 67.67 National Total 14 Murcia, Región de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 27.65 National Total 14 Murcia, Región de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 36.32 National Total 14 Murcia, Región de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 21.22 National Total 14 Murcia, Región de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 23.94 National Total 14 Murcia, Región de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 52.73 National Total 14 Murcia, Región de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 46.38 National Total 14 Murcia, Región de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 24.55 National Total 14 Murcia, Región de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 63.51 National Total 14 Murcia, Región de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 69.46 National Total 14 Murcia, Región de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 71.83 National Total 14 Murcia, Región de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 98.33 National Total 14 Murcia, Región de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 60.92 National Total 14 Murcia, Región de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 15.14 National Total 14 Murcia, Región de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 27.55 National Total 14 Murcia, Región de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 24.55 National Total 14 Murcia, Región de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 5.25 National Total 14 Murcia, Región de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 18.95 National Total 14 Murcia, Región de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 29.25 National Total 14 Murcia, Región de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 3.33 National Total 14 Murcia, Región de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 16.51 National Total 14 Murcia, Región de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 20.95 National Total 14 Murcia, Región de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 20.95 National Total 14 Murcia, Región de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 5.00 National Total 14 Murcia, Región de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 24.86 National Total 14 Murcia, Región de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 77.17 National Total 14 Murcia, Región de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 80.27 National Total 14 Murcia, Región de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 95.00 National Total 14 Murcia, Región de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 70.91 National Total 14 Murcia, Región de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 39.36 National Total 14 Murcia, Región de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 42.92 National Total 14 Murcia, Región de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 5.00 National Total 14 Murcia, Región de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 45.62 National Total 14 Murcia, Región de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 26.53 National Total 14 Murcia, Región de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 31.89 National Total 14 Murcia, Región de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 7.24 National Total 14 Murcia, Región de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 27.99 National Total 14 Murcia, Región de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 24.05 National Total 14 Murcia, Región de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 26.65 National Total 14 Murcia, Región de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 4.16 National Total 14 Murcia, Región de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 27.00 National Total 14 Murcia, Región de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 19.53 National Total 14 Murcia, Región de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 24.50 National Total 14 Murcia, Región de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 4.16 National Total 14 Murcia, Región de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 20.36 National Total 14 Murcia, Región de H.1 % of enterprises that analyzed Big Data Total Enterprises 6.98 National Total 14 Murcia, Región de H.1 % of enterprises that analyzed Big Data Industry 4.96 National Total 14 Murcia, Región de H.1 % of enterprises that analyzed Big Data Construction 0.48 National Total 14 Murcia, Región de H.1 % of enterprises that analyzed Big Data Services 9.33 National Total 14 Murcia, Región de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 43.55 National Total 14 Murcia, Región de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 67.28 National Total 14 Murcia, Región de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 0.00 National Total 14 Murcia, Región de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 37.89 National Total 14 Murcia, Región de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 59.68 National Total 14 Murcia, Región de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 49.24 National Total 14 Murcia, Región de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 14 Murcia, Región de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 61.94 National Total 14 Murcia, Región de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 46.62 National Total 14 Murcia, Región de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 50.86 National Total 14 Murcia, Región de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 0.00 National Total 14 Murcia, Región de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 46.03 National Total 14 Murcia, Región de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 7.94 National Total 14 Murcia, Región de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 27.66 National Total 14 Murcia, Región de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 14 Murcia, Región de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 2.92 National Total 14 Murcia, Región de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 78.50 National Total 14 Murcia, Región de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 75.21 National Total 14 Murcia, Región de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 14 Murcia, Región de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 79.11 National Total 14 Murcia, Región de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 37.82 National Total 14 Murcia, Región de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 64.67 National Total 14 Murcia, Región de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 0.00 National Total 14 Murcia, Región de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 31.29 National Total 14 Murcia, Región de I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 83.89 National Total 14 Murcia, Región de I.1 ICT Security: % of enterprises with internal security systems Industry 85.70 National Total 14 Murcia, Región de I.1 ICT Security: % of enterprises with internal security systems Construction 78.52 National Total 14 Murcia, Región de I.1 ICT Security: % of enterprises with internal security systems Services 84.15 National Total 14 Murcia, Región de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 98.30 National Total 14 Murcia, Región de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 100.00 National Total 14 Murcia, Región de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 94.12 National Total 14 Murcia, Región de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 98.28 National Total 14 Murcia, Región de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 57.80 National Total 14 Murcia, Región de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 61.16 National Total 14 Murcia, Región de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 59.98 National Total 14 Murcia, Región de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 55.71 National Total 14 Murcia, Región de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 16.08 National Total 14 Murcia, Región de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 18.63 National Total 14 Murcia, Región de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 11.75 National Total 14 Murcia, Región de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 15.67 National Total 14 Murcia, Región de I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 52.22 National Total 14 Murcia, Región de I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 51.34 National Total 14 Murcia, Región de I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 49.51 National Total 14 Murcia, Región de I.1.D ICT Security: % of enterprises that use external data backup (7) Services 53.19 National Total 14 Murcia, Región de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 38.94 National Total 14 Murcia, Región de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 31.32 National Total 14 Murcia, Región de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 36.46 National Total 14 Murcia, Región de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 43.20 National Total 14 Murcia, Región de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 88.02 National Total 14 Murcia, Región de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 87.62 National Total 14 Murcia, Región de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 90.84 National Total 14 Murcia, Región de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 87.62 National Total 14 Murcia, Región de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 29.13 National Total 14 Murcia, Región de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 21.59 National Total 14 Murcia, Región de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 62.19 National Total 14 Murcia, Región de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 25.55 National Total 14 Murcia, Región de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 5.71 National Total 14 Murcia, Región de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 6.19 National Total 14 Murcia, Región de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 10.08 National Total 14 Murcia, Región de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 4.52 National Total 14 Murcia, Región de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 69.29 National Total 14 Murcia, Región de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 74.95 National Total 14 Murcia, Región de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 70.62 National Total 14 Murcia, Región de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 66.24 National Total 14 Murcia, Región de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 93.85 National Total 14 Murcia, Región de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 99.60 National Total 14 Murcia, Región de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 93.31 National Total 14 Murcia, Región de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 91.16 National Total 14 Murcia, Región de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 21.56 National Total 14 Murcia, Región de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 20.28 National Total 14 Murcia, Región de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 10.88 National Total 14 Murcia, Región de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 24.53 National Total 14 Murcia, Región de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 17.64 National Total 14 Murcia, Región de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 21.87 National Total 14 Murcia, Región de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 20.49 National Total 14 Murcia, Región de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 14.97 National Total 14 Murcia, Región de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 2.26 National Total 14 Murcia, Región de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 0.35 National Total 14 Murcia, Región de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 6.08 National Total 14 Murcia, Región de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 2.38 National Total 14 Murcia, Región de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 78.70 National Total 14 Murcia, Región de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 84.37 National Total 14 Murcia, Región de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 70.91 National Total 14 Murcia, Región de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 77.58 National Total 14 Murcia, Región de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 40,927.63 National Total 14 Murcia, Región de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 7,245.09 National Total 14 Murcia, Región de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 1,249.16 National Total 14 Murcia, Región de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 32,433.38 National Total 14 Murcia, Región de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 25,240.05 National Total 14 Murcia, Región de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 9,132.38 National Total 14 Murcia, Región de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 637.06 National Total 14 Murcia, Región de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 15,470.61 National Total 14 Murcia, Región de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 24,168.49 National Total 14 Murcia, Región de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 8,857.25 National Total 14 Murcia, Región de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 193.44 National Total 14 Murcia, Región de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 15,117.80 National Total 14 Murcia, Región de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 12,447.01 National Total 14 Murcia, Región de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 5,961.79 National Total 14 Murcia, Región de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 64.96 National Total 14 Murcia, Región de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 6,420.27 National Total 15 Navarra, Comunidad Foral de B.1 % of enterprises that have computers Total Enterprises 99.84 National Total 15 Navarra, Comunidad Foral de B.1 % of enterprises that have computers Industry 100.00 National Total 15 Navarra, Comunidad Foral de B.1 % of enterprises that have computers Construction 100.00 National Total 15 Navarra, Comunidad Foral de B.1 % of enterprises that have computers Services 99.66 National Total 15 Navarra, Comunidad Foral de B.1.1 % Staff that use computers for corporate purposes Total Enterprises 52.83 National Total 15 Navarra, Comunidad Foral de B.1.1 % Staff that use computers for corporate purposes Industry 52.42 National Total 15 Navarra, Comunidad Foral de B.1.1 % Staff that use computers for corporate purposes Construction 29.88 National Total 15 Navarra, Comunidad Foral de B.1.1 % Staff that use computers for corporate purposes Services 57.74 National Total 15 Navarra, Comunidad Foral de B.2 % of enterprises that use some type of open source software Total Enterprises 86.87 National Total 15 Navarra, Comunidad Foral de B.2 % of enterprises that use some type of open source software Industry 88.74 National Total 15 Navarra, Comunidad Foral de B.2 % of enterprises that use some type of open source software Construction 90.73 National Total 15 Navarra, Comunidad Foral de B.2 % of enterprises that use some type of open source software Services 84.22 National Total 15 Navarra, Comunidad Foral de B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 34.62 National Total 15 Navarra, Comunidad Foral de B.2.A % of enterprises that use open source software by type: Operating systems Industry 40.79 National Total 15 Navarra, Comunidad Foral de B.2.A % of enterprises that use open source software by type: Operating systems Construction 16.26 National Total 15 Navarra, Comunidad Foral de B.2.A % of enterprises that use open source software by type: Operating systems Services 33.82 National Total 15 Navarra, Comunidad Foral de B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 83.35 National Total 15 Navarra, Comunidad Foral de B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 84.15 National Total 15 Navarra, Comunidad Foral de B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 90.73 National Total 15 Navarra, Comunidad Foral de B.2.B % of enterprises that use open source software by type: Internet Browsers Services 80.75 National Total 15 Navarra, Comunidad Foral de B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 60.30 National Total 15 Navarra, Comunidad Foral de B.2.C % of enterprises that use open source software by type: Office automation applications Industry 56.80 National Total 15 Navarra, Comunidad Foral de B.2.C % of enterprises that use open source software by type: Office automation applications Construction 62.62 National Total 15 Navarra, Comunidad Foral de B.2.C % of enterprises that use open source software by type: Office automation applications Services 62.84 National Total 15 Navarra, Comunidad Foral de B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 27.31 National Total 15 Navarra, Comunidad Foral de B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 30.05 National Total 15 Navarra, Comunidad Foral de B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 16.11 National Total 15 Navarra, Comunidad Foral de B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 27.73 National Total 15 Navarra, Comunidad Foral de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 26.77 National Total 15 Navarra, Comunidad Foral de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 28.03 National Total 15 Navarra, Comunidad Foral de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 22.01 National Total 15 Navarra, Comunidad Foral de B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 26.86 National Total 15 Navarra, Comunidad Foral de B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 31.15 National Total 15 Navarra, Comunidad Foral de B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 25.33 National Total 15 Navarra, Comunidad Foral de B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 23.11 National Total 15 Navarra, Comunidad Foral de B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 38.41 National Total 15 Navarra, Comunidad Foral de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 2.94 National Total 15 Navarra, Comunidad Foral de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 2.50 National Total 15 Navarra, Comunidad Foral de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 2.87 National Total 15 Navarra, Comunidad Foral de B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 3.35 National Total 15 Navarra, Comunidad Foral de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 6.62 National Total 15 Navarra, Comunidad Foral de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 4.28 National Total 15 Navarra, Comunidad Foral de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 9.27 National Total 15 Navarra, Comunidad Foral de B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 8.03 National Total 15 Navarra, Comunidad Foral de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 4.93 National Total 15 Navarra, Comunidad Foral de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 2.86 National Total 15 Navarra, Comunidad Foral de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 7.67 National Total 15 Navarra, Comunidad Foral de B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 6.08 National Total 15 Navarra, Comunidad Foral de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 1.96 National Total 15 Navarra, Comunidad Foral de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 0.63 National Total 15 Navarra, Comunidad Foral de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 6.39 National Total 15 Navarra, Comunidad Foral de B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 2.02 National Total 15 Navarra, Comunidad Foral de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 3.25 National Total 15 Navarra, Comunidad Foral de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 2.63 National Total 15 Navarra, Comunidad Foral de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 0.00 National Total 15 Navarra, Comunidad Foral de B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 4.64 National Total 15 Navarra, Comunidad Foral de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 2.30 National Total 15 Navarra, Comunidad Foral de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 2.63 National Total 15 Navarra, Comunidad Foral de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 15 Navarra, Comunidad Foral de B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 2.59 National Total 15 Navarra, Comunidad Foral de C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 25.76 National Total 15 Navarra, Comunidad Foral de C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 27.28 National Total 15 Navarra, Comunidad Foral de C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 11.51 National Total 15 Navarra, Comunidad Foral de C.1 ICT specialists: % of enterprises that hired ICT specialists Services 28.05 National Total 15 Navarra, Comunidad Foral de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 25.72 National Total 15 Navarra, Comunidad Foral de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 20.74 National Total 15 Navarra, Comunidad Foral de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 21.73 National Total 15 Navarra, Comunidad Foral de C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 31.19 National Total 15 Navarra, Comunidad Foral de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 62.48 National Total 15 Navarra, Comunidad Foral de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 64.55 National Total 15 Navarra, Comunidad Foral de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 19.15 National Total 15 Navarra, Comunidad Foral de C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 68.96 National Total 15 Navarra, Comunidad Foral de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 79.89 National Total 15 Navarra, Comunidad Foral de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 81.87 National Total 15 Navarra, Comunidad Foral de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 100.00 National Total 15 Navarra, Comunidad Foral de C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 75.13 National Total 15 Navarra, Comunidad Foral de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 14.32 National Total 15 Navarra, Comunidad Foral de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 18.70 National Total 15 Navarra, Comunidad Foral de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 2.87 National Total 15 Navarra, Comunidad Foral de C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 13.34 National Total 15 Navarra, Comunidad Foral de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 0.62 National Total 15 Navarra, Comunidad Foral de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.72 National Total 15 Navarra, Comunidad Foral de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 15 Navarra, Comunidad Foral de C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 0.68 National Total 15 Navarra, Comunidad Foral de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 27.65 National Total 15 Navarra, Comunidad Foral de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 32.29 National Total 15 Navarra, Comunidad Foral de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 10.01 National Total 15 Navarra, Comunidad Foral de C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 28.02 National Total 15 Navarra, Comunidad Foral de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 65.21 National Total 15 Navarra, Comunidad Foral de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 63.67 National Total 15 Navarra, Comunidad Foral de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 79.00 National Total 15 Navarra, Comunidad Foral de C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 63.06 National Total 15 Navarra, Comunidad Foral de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 44.72 National Total 15 Navarra, Comunidad Foral de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 50.00 National Total 15 Navarra, Comunidad Foral de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 26.86 National Total 15 Navarra, Comunidad Foral de C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 44.58 National Total 15 Navarra, Comunidad Foral de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 47.18 National Total 15 Navarra, Comunidad Foral de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 43.19 National Total 15 Navarra, Comunidad Foral de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 62.60 National Total 15 Navarra, Comunidad Foral de C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 46.79 National Total 15 Navarra, Comunidad Foral de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 13.09 National Total 15 Navarra, Comunidad Foral de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 13.99 National Total 15 Navarra, Comunidad Foral de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 7.95 National Total 15 Navarra, Comunidad Foral de C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 13.59 National Total 15 Navarra, Comunidad Foral de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 61.61 National Total 15 Navarra, Comunidad Foral de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 66.27 National Total 15 Navarra, Comunidad Foral de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 52.72 National Total 15 Navarra, Comunidad Foral de C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 59.72 National Total 15 Navarra, Comunidad Foral de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 16.67 National Total 15 Navarra, Comunidad Foral de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 18.01 National Total 15 Navarra, Comunidad Foral de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 7.95 National Total 15 Navarra, Comunidad Foral de C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 17.70 National Total 15 Navarra, Comunidad Foral de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 57.59 National Total 15 Navarra, Comunidad Foral de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 64.59 National Total 15 Navarra, Comunidad Foral de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 38.02 National Total 15 Navarra, Comunidad Foral de C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 56.35 National Total 15 Navarra, Comunidad Foral de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 12.57 National Total 15 Navarra, Comunidad Foral de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 9.49 National Total 15 Navarra, Comunidad Foral de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 7.14 National Total 15 Navarra, Comunidad Foral de C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 16.70 National Total 15 Navarra, Comunidad Foral de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 54.28 National Total 15 Navarra, Comunidad Foral de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 60.08 National Total 15 Navarra, Comunidad Foral de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 53.53 National Total 15 Navarra, Comunidad Foral de C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 49.29 National Total 15 Navarra, Comunidad Foral de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 13.59 National Total 15 Navarra, Comunidad Foral de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 10.33 National Total 15 Navarra, Comunidad Foral de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 8.64 National Total 15 Navarra, Comunidad Foral de C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 17.76 National Total 15 Navarra, Comunidad Foral de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 55.28 National Total 15 Navarra, Comunidad Foral de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 59.16 National Total 15 Navarra, Comunidad Foral de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 54.90 National Total 15 Navarra, Comunidad Foral de C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 51.92 National Total 15 Navarra, Comunidad Foral de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 20.83 National Total 15 Navarra, Comunidad Foral de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 24.98 National Total 15 Navarra, Comunidad Foral de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 4.48 National Total 15 Navarra, Comunidad Foral de C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 21.30 National Total 15 Navarra, Comunidad Foral de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 65.12 National Total 15 Navarra, Comunidad Foral de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 63.34 National Total 15 Navarra, Comunidad Foral de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 70.29 National Total 15 Navarra, Comunidad Foral de C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 65.38 National Total 15 Navarra, Comunidad Foral de D.1 % of enterprises with an Internet connection Total Enterprises 99.24 National Total 15 Navarra, Comunidad Foral de D.1 % of enterprises with an Internet connection Industry 100.00 National Total 15 Navarra, Comunidad Foral de D.1 % of enterprises with an Internet connection Construction 100.00 National Total 15 Navarra, Comunidad Foral de D.1 % of enterprises with an Internet connection Services 98.37 National Total 15 Navarra, Comunidad Foral de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 44.74 National Total 15 Navarra, Comunidad Foral de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 42.22 National Total 15 Navarra, Comunidad Foral de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 27.10 National Total 15 Navarra, Comunidad Foral de D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 52.11 National Total 15 Navarra, Comunidad Foral de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.43 National Total 15 Navarra, Comunidad Foral de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 100.00 National Total 15 Navarra, Comunidad Foral de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 97.13 National Total 15 Navarra, Comunidad Foral de D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.51 National Total 15 Navarra, Comunidad Foral de D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 96.64 National Total 15 Navarra, Comunidad Foral de D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 95.70 National Total 15 Navarra, Comunidad Foral de D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 97.13 National Total 15 Navarra, Comunidad Foral de D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 97.36 National Total 15 Navarra, Comunidad Foral de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 78.07 National Total 15 Navarra, Comunidad Foral de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 82.50 National Total 15 Navarra, Comunidad Foral de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 70.93 National Total 15 Navarra, Comunidad Foral de D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 75.89 National Total 15 Navarra, Comunidad Foral de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 31.63 National Total 15 Navarra, Comunidad Foral de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 24.38 National Total 15 Navarra, Comunidad Foral de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 28.85 National Total 15 Navarra, Comunidad Foral de D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 38.93 National Total 15 Navarra, Comunidad Foral de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 7.07 National Total 15 Navarra, Comunidad Foral de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 7.71 National Total 15 Navarra, Comunidad Foral de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 2.66 National Total 15 Navarra, Comunidad Foral de D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 7.64 National Total 15 Navarra, Comunidad Foral de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 1.01 National Total 15 Navarra, Comunidad Foral de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 1.30 National Total 15 Navarra, Comunidad Foral de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 15 Navarra, Comunidad Foral de D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 1.01 National Total 15 Navarra, Comunidad Foral de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 36.90 National Total 15 Navarra, Comunidad Foral de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 43.20 National Total 15 Navarra, Comunidad Foral de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 47.15 National Total 15 Navarra, Comunidad Foral de D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 28.52 National Total 15 Navarra, Comunidad Foral de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 22.57 National Total 15 Navarra, Comunidad Foral de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 16.62 National Total 15 Navarra, Comunidad Foral de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 36.64 National Total 15 Navarra, Comunidad Foral de D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 24.32 National Total 15 Navarra, Comunidad Foral de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 14.65 National Total 15 Navarra, Comunidad Foral de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 17.54 National Total 15 Navarra, Comunidad Foral de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 6.19 National Total 15 Navarra, Comunidad Foral de D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 14.22 National Total 15 Navarra, Comunidad Foral de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 21.51 National Total 15 Navarra, Comunidad Foral de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 17.04 National Total 15 Navarra, Comunidad Foral de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 7.14 National Total 15 Navarra, Comunidad Foral de D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 29.30 National Total 15 Navarra, Comunidad Foral de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 81.55 National Total 15 Navarra, Comunidad Foral de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 85.58 National Total 15 Navarra, Comunidad Foral de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 79.11 National Total 15 Navarra, Comunidad Foral de D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 78.53 National Total 15 Navarra, Comunidad Foral de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 59.07 National Total 15 Navarra, Comunidad Foral de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 63.48 National Total 15 Navarra, Comunidad Foral de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 27.80 National Total 15 Navarra, Comunidad Foral de D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 63.19 National Total 15 Navarra, Comunidad Foral de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 71.12 National Total 15 Navarra, Comunidad Foral de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 75.05 National Total 15 Navarra, Comunidad Foral de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 79.11 National Total 15 Navarra, Comunidad Foral de D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 65.48 National Total 15 Navarra, Comunidad Foral de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 24.06 National Total 15 Navarra, Comunidad Foral de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.38 National Total 15 Navarra, Comunidad Foral de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 30.45 National Total 15 Navarra, Comunidad Foral de D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 24.83 National Total 15 Navarra, Comunidad Foral de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 22.25 National Total 15 Navarra, Comunidad Foral de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 20.50 National Total 15 Navarra, Comunidad Foral de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 16.88 National Total 15 Navarra, Comunidad Foral de D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 26.09 National Total 15 Navarra, Comunidad Foral de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 78.07 National Total 15 Navarra, Comunidad Foral de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 81.66 National Total 15 Navarra, Comunidad Foral de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 81.99 National Total 15 Navarra, Comunidad Foral de D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 73.81 National Total 15 Navarra, Comunidad Foral de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 44.70 National Total 15 Navarra, Comunidad Foral de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 52.23 National Total 15 Navarra, Comunidad Foral de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 28.40 National Total 15 Navarra, Comunidad Foral de D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 42.09 National Total 15 Navarra, Comunidad Foral de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 48.02 National Total 15 Navarra, Comunidad Foral de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 48.89 National Total 15 Navarra, Comunidad Foral de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 28.40 National Total 15 Navarra, Comunidad Foral de D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 52.32 National Total 15 Navarra, Comunidad Foral de D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 80.92 National Total 15 Navarra, Comunidad Foral de D.7 % of enterprises with Internet connection and website/web page (3) Industry 82.57 National Total 15 Navarra, Comunidad Foral de D.7 % of enterprises with Internet connection and website/web page (3) Construction 64.50 National Total 15 Navarra, Comunidad Foral de D.7 % of enterprises with Internet connection and website/web page (3) Services 83.69 National Total 15 Navarra, Comunidad Foral de D.7.1.A Web Services: Company Presentation (4) Total Enterprises 93.48 National Total 15 Navarra, Comunidad Foral de D.7.1.A Web Services: Company Presentation (4) Industry 97.17 National Total 15 Navarra, Comunidad Foral de D.7.1.A Web Services: Company Presentation (4) Construction 95.54 National Total 15 Navarra, Comunidad Foral de D.7.1.A Web Services: Company Presentation (4) Services 89.75 National Total 15 Navarra, Comunidad Foral de D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 18.01 National Total 15 Navarra, Comunidad Foral de D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 12.86 National Total 15 Navarra, Comunidad Foral de D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 27.24 National Total 15 Navarra, Comunidad Foral de D.7.1.B Web Services: Receiving orders or bookings online (4) Services 20.78 National Total 15 Navarra, Comunidad Foral de D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 48.87 National Total 15 Navarra, Comunidad Foral de D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 54.85 National Total 15 Navarra, Comunidad Foral de D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 54.01 National Total 15 Navarra, Comunidad Foral de D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 42.49 National Total 15 Navarra, Comunidad Foral de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 5.49 National Total 15 Navarra, Comunidad Foral de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 1.91 National Total 15 Navarra, Comunidad Foral de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 4.46 National Total 15 Navarra, Comunidad Foral de D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 8.91 National Total 15 Navarra, Comunidad Foral de D.7.1.E Web Services: Online order tracking (4) Total Enterprises 10.19 National Total 15 Navarra, Comunidad Foral de D.7.1.E Web Services: Online order tracking (4) Industry 8.79 National Total 15 Navarra, Comunidad Foral de D.7.1.E Web Services: Online order tracking (4) Construction 4.46 National Total 15 Navarra, Comunidad Foral de D.7.1.E Web Services: Online order tracking (4) Services 12.59 National Total 15 Navarra, Comunidad Foral de D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 6.53 National Total 15 Navarra, Comunidad Foral de D.7.1.F Web Services: Website customization for regular users (4) Industry 3.16 National Total 15 Navarra, Comunidad Foral de D.7.1.F Web Services: Website customization for regular users (4) Construction 4.46 National Total 15 Navarra, Comunidad Foral de D.7.1.F Web Services: Website customization for regular users (4) Services 9.97 National Total 15 Navarra, Comunidad Foral de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 33.86 National Total 15 Navarra, Comunidad Foral de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 33.10 National Total 15 Navarra, Comunidad Foral de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 24.44 National Total 15 Navarra, Comunidad Foral de D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 36.43 National Total 15 Navarra, Comunidad Foral de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 66.62 National Total 15 Navarra, Comunidad Foral de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 68.14 National Total 15 Navarra, Comunidad Foral de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 58.46 National Total 15 Navarra, Comunidad Foral de D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 66.89 National Total 15 Navarra, Comunidad Foral de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 12.43 National Total 15 Navarra, Comunidad Foral de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 11.81 National Total 15 Navarra, Comunidad Foral de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 13.04 National Total 15 Navarra, Comunidad Foral de D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 12.86 National Total 15 Navarra, Comunidad Foral de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 23.76 National Total 15 Navarra, Comunidad Foral de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 26.05 National Total 15 Navarra, Comunidad Foral de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 19.98 National Total 15 Navarra, Comunidad Foral de D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 22.47 National Total 15 Navarra, Comunidad Foral de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 93.44 National Total 15 Navarra, Comunidad Foral de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 90.90 National Total 15 Navarra, Comunidad Foral de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 97.13 National Total 15 Navarra, Comunidad Foral de D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 94.79 National Total 15 Navarra, Comunidad Foral de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 86.40 National Total 15 Navarra, Comunidad Foral de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 80.07 National Total 15 Navarra, Comunidad Foral de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 97.13 National Total 15 Navarra, Comunidad Foral de D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 89.37 National Total 15 Navarra, Comunidad Foral de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 87.54 National Total 15 Navarra, Comunidad Foral de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 84.71 National Total 15 Navarra, Comunidad Foral de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 97.13 National Total 15 Navarra, Comunidad Foral de D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 87.61 National Total 15 Navarra, Comunidad Foral de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 79.38 National Total 15 Navarra, Comunidad Foral de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 76.62 National Total 15 Navarra, Comunidad Foral de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 89.77 National Total 15 Navarra, Comunidad Foral de D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 79.18 National Total 15 Navarra, Comunidad Foral de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 84.16 National Total 15 Navarra, Comunidad Foral de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 82.61 National Total 15 Navarra, Comunidad Foral de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 94.25 National Total 15 Navarra, Comunidad Foral de D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 82.93 National Total 15 Navarra, Comunidad Foral de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 63.66 National Total 15 Navarra, Comunidad Foral de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 68.91 National Total 15 Navarra, Comunidad Foral de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 73.36 National Total 15 Navarra, Comunidad Foral de D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 56.38 National Total 15 Navarra, Comunidad Foral de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 65.79 National Total 15 Navarra, Comunidad Foral de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 64.91 National Total 15 Navarra, Comunidad Foral de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 72.16 National Total 15 Navarra, Comunidad Foral de D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 64.93 National Total 15 Navarra, Comunidad Foral de D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 23.31 National Total 15 Navarra, Comunidad Foral de D.10 % of enterprises that pay to advertise on the Internet (3) Industry 24.65 National Total 15 Navarra, Comunidad Foral de D.10 % of enterprises that pay to advertise on the Internet (3) Construction 11.38 National Total 15 Navarra, Comunidad Foral de D.10 % of enterprises that pay to advertise on the Internet (3) Services 25.19 National Total 15 Navarra, Comunidad Foral de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 19.52 National Total 15 Navarra, Comunidad Foral de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 19.57 National Total 15 Navarra, Comunidad Foral de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 8.50 National Total 15 Navarra, Comunidad Foral de D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 22.33 National Total 15 Navarra, Comunidad Foral de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 82.63 National Total 15 Navarra, Comunidad Foral de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 85.22 National Total 15 Navarra, Comunidad Foral de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 100.00 National Total 15 Navarra, Comunidad Foral de D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 78.85 National Total 15 Navarra, Comunidad Foral de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 40.71 National Total 15 Navarra, Comunidad Foral de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 45.71 National Total 15 Navarra, Comunidad Foral de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 0.00 National Total 15 Navarra, Comunidad Foral de D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 40.75 National Total 15 Navarra, Comunidad Foral de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 19.52 National Total 15 Navarra, Comunidad Foral de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 15.87 National Total 15 Navarra, Comunidad Foral de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 0.00 National Total 15 Navarra, Comunidad Foral de D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 24.37 National Total 15 Navarra, Comunidad Foral de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 49.16 National Total 15 Navarra, Comunidad Foral de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 50.29 National Total 15 Navarra, Comunidad Foral de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 0.00 National Total 15 Navarra, Comunidad Foral de D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 53.14 National Total 15 Navarra, Comunidad Foral de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 81.86 National Total 15 Navarra, Comunidad Foral de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 79.00 National Total 15 Navarra, Comunidad Foral de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 97.13 National Total 15 Navarra, Comunidad Foral de D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 80.49 National Total 15 Navarra, Comunidad Foral de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 27.37 National Total 15 Navarra, Comunidad Foral de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 25.43 National Total 15 Navarra, Comunidad Foral de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 26.75 National Total 15 Navarra, Comunidad Foral de D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 29.29 National Total 15 Navarra, Comunidad Foral de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 99.86 National Total 15 Navarra, Comunidad Foral de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 99.66 National Total 15 Navarra, Comunidad Foral de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 15 Navarra, Comunidad Foral de D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 100.00 National Total 15 Navarra, Comunidad Foral de E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 36.24 National Total 15 Navarra, Comunidad Foral de E.1 Social Media: % of enterprises that use Social Media (3) Industry 32.19 National Total 15 Navarra, Comunidad Foral de E.1 Social Media: % of enterprises that use Social Media (3) Construction 14.39 National Total 15 Navarra, Comunidad Foral de E.1 Social Media: % of enterprises that use Social Media (3) Services 45.59 National Total 15 Navarra, Comunidad Foral de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 96.75 National Total 15 Navarra, Comunidad Foral de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 95.36 National Total 15 Navarra, Comunidad Foral de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.00 National Total 15 Navarra, Comunidad Foral de E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 97.38 National Total 15 Navarra, Comunidad Foral de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 28.21 National Total 15 Navarra, Comunidad Foral de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 30.14 National Total 15 Navarra, Comunidad Foral de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 18.48 National Total 15 Navarra, Comunidad Foral de E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 27.77 National Total 15 Navarra, Comunidad Foral de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 38.45 National Total 15 Navarra, Comunidad Foral de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 36.99 National Total 15 Navarra, Comunidad Foral de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 38.46 National Total 15 Navarra, Comunidad Foral de E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 39.39 National Total 15 Navarra, Comunidad Foral de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 11.74 National Total 15 Navarra, Comunidad Foral de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 10.16 National Total 15 Navarra, Comunidad Foral de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 38.46 National Total 15 Navarra, Comunidad Foral de E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 10.57 National Total 15 Navarra, Comunidad Foral de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 35.61 National Total 15 Navarra, Comunidad Foral de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 27.74 National Total 15 Navarra, Comunidad Foral de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 39.97 National Total 15 Navarra, Comunidad Foral de E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 40.30 National Total 15 Navarra, Comunidad Foral de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 54.69 National Total 15 Navarra, Comunidad Foral de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 60.43 National Total 15 Navarra, Comunidad Foral de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 48.90 National Total 15 Navarra, Comunidad Foral de E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 51.48 National Total 15 Navarra, Comunidad Foral de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 4.66 National Total 15 Navarra, Comunidad Foral de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 6.90 National Total 15 Navarra, Comunidad Foral de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.00 National Total 15 Navarra, Comunidad Foral de E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 3.61 National Total 15 Navarra, Comunidad Foral de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 11.58 National Total 15 Navarra, Comunidad Foral de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 12.30 National Total 15 Navarra, Comunidad Foral de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 2.87 National Total 15 Navarra, Comunidad Foral de F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 13.20 National Total 15 Navarra, Comunidad Foral de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 59.82 National Total 15 Navarra, Comunidad Foral de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 59.09 National Total 15 Navarra, Comunidad Foral de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 100.00 National Total 15 Navarra, Comunidad Foral de F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 58.17 National Total 15 Navarra, Comunidad Foral de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 22.87 National Total 15 Navarra, Comunidad Foral de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 24.80 National Total 15 Navarra, Comunidad Foral de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 0.00 National Total 15 Navarra, Comunidad Foral de F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 22.54 National Total 15 Navarra, Comunidad Foral de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 63.00 National Total 15 Navarra, Comunidad Foral de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 68.37 National Total 15 Navarra, Comunidad Foral de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 0.00 National Total 15 Navarra, Comunidad Foral de F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 62.02 National Total 15 Navarra, Comunidad Foral de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 70.73 National Total 15 Navarra, Comunidad Foral de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 54.28 National Total 15 Navarra, Comunidad Foral de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 100.00 National Total 15 Navarra, Comunidad Foral de F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 82.98 National Total 15 Navarra, Comunidad Foral de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 29.41 National Total 15 Navarra, Comunidad Foral de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 6.18 National Total 15 Navarra, Comunidad Foral de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 0.00 National Total 15 Navarra, Comunidad Foral de F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 50.73 National Total 15 Navarra, Comunidad Foral de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 30.57 National Total 15 Navarra, Comunidad Foral de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 15.54 National Total 15 Navarra, Comunidad Foral de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 0.00 National Total 15 Navarra, Comunidad Foral de F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 45.03 National Total 15 Navarra, Comunidad Foral de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 23.56 National Total 15 Navarra, Comunidad Foral de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 15.45 National Total 15 Navarra, Comunidad Foral de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 0.00 National Total 15 Navarra, Comunidad Foral de F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 31.76 National Total 15 Navarra, Comunidad Foral de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 84.02 National Total 15 Navarra, Comunidad Foral de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 78.86 National Total 15 Navarra, Comunidad Foral de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 0.00 National Total 15 Navarra, Comunidad Foral de F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 93.13 National Total 15 Navarra, Comunidad Foral de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 33.30 National Total 15 Navarra, Comunidad Foral de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 36.21 National Total 15 Navarra, Comunidad Foral de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 100.00 National Total 15 Navarra, Comunidad Foral de F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 27.06 National Total 15 Navarra, Comunidad Foral de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 30.69 National Total 15 Navarra, Comunidad Foral de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 30.32 National Total 15 Navarra, Comunidad Foral de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 15.98 National Total 15 Navarra, Comunidad Foral de G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 34.77 National Total 15 Navarra, Comunidad Foral de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 29.01 National Total 15 Navarra, Comunidad Foral de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 29.21 National Total 15 Navarra, Comunidad Foral de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 15.98 National Total 15 Navarra, Comunidad Foral de G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 32.16 National Total 15 Navarra, Comunidad Foral de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 23.46 National Total 15 Navarra, Comunidad Foral de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 22.29 National Total 15 Navarra, Comunidad Foral de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 10.23 National Total 15 Navarra, Comunidad Foral de G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 27.89 National Total 15 Navarra, Comunidad Foral de H.1 % of enterprises that analyzed Big Data Total Enterprises 6.29 National Total 15 Navarra, Comunidad Foral de H.1 % of enterprises that analyzed Big Data Industry 2.29 National Total 15 Navarra, Comunidad Foral de H.1 % of enterprises that analyzed Big Data Construction 5.53 National Total 15 Navarra, Comunidad Foral de H.1 % of enterprises that analyzed Big Data Services 10.06 National Total 15 Navarra, Comunidad Foral de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 37.96 National Total 15 Navarra, Comunidad Foral de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 83.30 National Total 15 Navarra, Comunidad Foral de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 0.00 National Total 15 Navarra, Comunidad Foral de H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 34.09 National Total 15 Navarra, Comunidad Foral de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 45.14 National Total 15 Navarra, Comunidad Foral de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 32.09 National Total 15 Navarra, Comunidad Foral de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 51.96 National Total 15 Navarra, Comunidad Foral de H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 46.84 National Total 15 Navarra, Comunidad Foral de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 29.96 National Total 15 Navarra, Comunidad Foral de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 11.13 National Total 15 Navarra, Comunidad Foral de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 48.04 National Total 15 Navarra, Comunidad Foral de H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 31.24 National Total 15 Navarra, Comunidad Foral de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 19.33 National Total 15 Navarra, Comunidad Foral de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 16.70 National Total 15 Navarra, Comunidad Foral de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 15 Navarra, Comunidad Foral de H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 22.58 National Total 15 Navarra, Comunidad Foral de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 81.38 National Total 15 Navarra, Comunidad Foral de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 100.00 National Total 15 Navarra, Comunidad Foral de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 15 Navarra, Comunidad Foral de H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 74.98 National Total 15 Navarra, Comunidad Foral de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 27.26 National Total 15 Navarra, Comunidad Foral de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 31.17 National Total 15 Navarra, Comunidad Foral de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 0.00 National Total 15 Navarra, Comunidad Foral de H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 30.30 National Total 15 Navarra, Comunidad Foral de I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 93.26 National Total 15 Navarra, Comunidad Foral de I.1 ICT Security: % of enterprises with internal security systems Industry 94.66 National Total 15 Navarra, Comunidad Foral de I.1 ICT Security: % of enterprises with internal security systems Construction 95.21 National Total 15 Navarra, Comunidad Foral de I.1 ICT Security: % of enterprises with internal security systems Services 91.51 National Total 15 Navarra, Comunidad Foral de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 95.15 National Total 15 Navarra, Comunidad Foral de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 97.42 National Total 15 Navarra, Comunidad Foral de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 99.53 National Total 15 Navarra, Comunidad Foral de I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 91.89 National Total 15 Navarra, Comunidad Foral de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 59.85 National Total 15 Navarra, Comunidad Foral de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 53.37 National Total 15 Navarra, Comunidad Foral de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 83.18 National Total 15 Navarra, Comunidad Foral de I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 59.64 National Total 15 Navarra, Comunidad Foral de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 15.04 National Total 15 Navarra, Comunidad Foral de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 12.95 National Total 15 Navarra, Comunidad Foral de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 27.29 National Total 15 Navarra, Comunidad Foral de I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 13.72 National Total 15 Navarra, Comunidad Foral de I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 64.19 National Total 15 Navarra, Comunidad Foral de I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 56.51 National Total 15 Navarra, Comunidad Foral de I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 66.58 National Total 15 Navarra, Comunidad Foral de I.1.D ICT Security: % of enterprises that use external data backup (7) Services 70.65 National Total 15 Navarra, Comunidad Foral de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 40.02 National Total 15 Navarra, Comunidad Foral de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 39.96 National Total 15 Navarra, Comunidad Foral de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 40.70 National Total 15 Navarra, Comunidad Foral de I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 39.89 National Total 15 Navarra, Comunidad Foral de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 85.44 National Total 15 Navarra, Comunidad Foral de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 84.95 National Total 15 Navarra, Comunidad Foral de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 92.75 National Total 15 Navarra, Comunidad Foral de J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 84.01 National Total 15 Navarra, Comunidad Foral de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 23.15 National Total 15 Navarra, Comunidad Foral de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 18.89 National Total 15 Navarra, Comunidad Foral de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 17.82 National Total 15 Navarra, Comunidad Foral de J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 28.49 National Total 15 Navarra, Comunidad Foral de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 5.58 National Total 15 Navarra, Comunidad Foral de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 5.82 National Total 15 Navarra, Comunidad Foral de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 6.20 National Total 15 Navarra, Comunidad Foral de J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 5.19 National Total 15 Navarra, Comunidad Foral de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 62.52 National Total 15 Navarra, Comunidad Foral de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 49.98 National Total 15 Navarra, Comunidad Foral de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 78.99 National Total 15 Navarra, Comunidad Foral de J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 69.20 National Total 15 Navarra, Comunidad Foral de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 96.02 National Total 15 Navarra, Comunidad Foral de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 97.06 National Total 15 Navarra, Comunidad Foral de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 100.00 National Total 15 Navarra, Comunidad Foral de J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 93.96 National Total 15 Navarra, Comunidad Foral de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 31.01 National Total 15 Navarra, Comunidad Foral de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 42.49 National Total 15 Navarra, Comunidad Foral de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 15.59 National Total 15 Navarra, Comunidad Foral de J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 24.98 National Total 15 Navarra, Comunidad Foral de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 25.87 National Total 15 Navarra, Comunidad Foral de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 23.35 National Total 15 Navarra, Comunidad Foral de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 39.52 National Total 15 Navarra, Comunidad Foral de J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 24.63 National Total 15 Navarra, Comunidad Foral de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 1.36 National Total 15 Navarra, Comunidad Foral de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.38 National Total 15 Navarra, Comunidad Foral de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 15 Navarra, Comunidad Foral de J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 1.70 National Total 15 Navarra, Comunidad Foral de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 69.52 National Total 15 Navarra, Comunidad Foral de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 66.66 National Total 15 Navarra, Comunidad Foral de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 76.53 National Total 15 Navarra, Comunidad Foral de J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 70.29 National Total 15 Navarra, Comunidad Foral de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 37,474.74 National Total 15 Navarra, Comunidad Foral de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 27,652.47 National Total 15 Navarra, Comunidad Foral de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 493.88 National Total 15 Navarra, Comunidad Foral de L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 9,328.39 National Total 15 Navarra, Comunidad Foral de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 56,837.14 National Total 15 Navarra, Comunidad Foral de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 41,635.11 National Total 15 Navarra, Comunidad Foral de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 1,268.21 National Total 15 Navarra, Comunidad Foral de L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 13,933.82 National Total 15 Navarra, Comunidad Foral de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 33,765.32 National Total 15 Navarra, Comunidad Foral de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 23,227.70 National Total 15 Navarra, Comunidad Foral de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 827.30 National Total 15 Navarra, Comunidad Foral de L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 9,710.32 National Total 15 Navarra, Comunidad Foral de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 20,495.37 National Total 15 Navarra, Comunidad Foral de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 13,992.22 National Total 15 Navarra, Comunidad Foral de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 150.56 National Total 15 Navarra, Comunidad Foral de L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 6,352.58 National Total 16 País Vasco B.1 % of enterprises that have computers Total Enterprises 97.74 National Total 16 País Vasco B.1 % of enterprises that have computers Industry 95.86 National Total 16 País Vasco B.1 % of enterprises that have computers Construction 100.00 National Total 16 País Vasco B.1 % of enterprises that have computers Services 98.79 National Total 16 País Vasco B.1.1 % Staff that use computers for corporate purposes Total Enterprises 59.66 National Total 16 País Vasco B.1.1 % Staff that use computers for corporate purposes Industry 55.67 National Total 16 País Vasco B.1.1 % Staff that use computers for corporate purposes Construction 40.25 National Total 16 País Vasco B.1.1 % Staff that use computers for corporate purposes Services 66.11 National Total 16 País Vasco B.2 % of enterprises that use some type of open source software Total Enterprises 82.20 National Total 16 País Vasco B.2 % of enterprises that use some type of open source software Industry 84.53 National Total 16 País Vasco B.2 % of enterprises that use some type of open source software Construction 74.08 National Total 16 País Vasco B.2 % of enterprises that use some type of open source software Services 82.06 National Total 16 País Vasco B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 38.26 National Total 16 País Vasco B.2.A % of enterprises that use open source software by type: Operating systems Industry 35.21 National Total 16 País Vasco B.2.A % of enterprises that use open source software by type: Operating systems Construction 33.15 National Total 16 País Vasco B.2.A % of enterprises that use open source software by type: Operating systems Services 41.86 National Total 16 País Vasco B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 77.49 National Total 16 País Vasco B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 79.22 National Total 16 País Vasco B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 69.14 National Total 16 País Vasco B.2.B % of enterprises that use open source software by type: Internet Browsers Services 77.89 National Total 16 País Vasco B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 57.12 National Total 16 País Vasco B.2.C % of enterprises that use open source software by type: Office automation applications Industry 55.50 National Total 16 País Vasco B.2.C % of enterprises that use open source software by type: Office automation applications Construction 55.13 National Total 16 País Vasco B.2.C % of enterprises that use open source software by type: Office automation applications Services 58.89 National Total 16 País Vasco B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 28.68 National Total 16 País Vasco B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 24.94 National Total 16 País Vasco B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 20.50 National Total 16 País Vasco B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 33.53 National Total 16 País Vasco B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 26.73 National Total 16 País Vasco B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 26.32 National Total 16 País Vasco B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 16.81 National Total 16 País Vasco B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 29.24 National Total 16 País Vasco B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 34.83 National Total 16 País Vasco B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 31.93 National Total 16 País Vasco B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 38.02 National Total 16 País Vasco B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 36.51 National Total 16 País Vasco B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 7.11 National Total 16 País Vasco B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 5.15 National Total 16 País Vasco B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 12.74 National Total 16 País Vasco B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 7.49 National Total 16 País Vasco B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 7.70 National Total 16 País Vasco B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 3.73 National Total 16 País Vasco B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 17.29 National Total 16 País Vasco B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 8.86 National Total 16 País Vasco B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 6.64 National Total 16 País Vasco B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 4.25 National Total 16 País Vasco B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 16.90 National Total 16 País Vasco B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 6.36 National Total 16 País Vasco B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 4.67 National Total 16 País Vasco B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 2.58 National Total 16 País Vasco B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 10.15 National Total 16 País Vasco B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 5.19 National Total 16 País Vasco B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 6.12 National Total 16 País Vasco B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 3.62 National Total 16 País Vasco B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 13.93 National Total 16 País Vasco B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 6.47 National Total 16 País Vasco B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 1.86 National Total 16 País Vasco B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 1.71 National Total 16 País Vasco B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 1.65 National Total 16 País Vasco B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 2.02 National Total 16 País Vasco C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 28.15 National Total 16 País Vasco C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 31.49 National Total 16 País Vasco C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 15.47 National Total 16 País Vasco C.1 ICT specialists: % of enterprises that hired ICT specialists Services 28.18 National Total 16 País Vasco C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 25.24 National Total 16 País Vasco C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 29.69 National Total 16 País Vasco C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 14.89 National Total 16 País Vasco C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 23.85 National Total 16 País Vasco C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 61.96 National Total 16 País Vasco C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 62.33 National Total 16 País Vasco C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 38.13 National Total 16 País Vasco C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 64.81 National Total 16 País Vasco C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 81.19 National Total 16 País Vasco C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 81.70 National Total 16 País Vasco C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 89.04 National Total 16 País Vasco C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 79.61 National Total 16 País Vasco C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 10.69 National Total 16 País Vasco C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 12.91 National Total 16 País Vasco C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 4.20 National Total 16 País Vasco C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 10.28 National Total 16 País Vasco C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 1.89 National Total 16 País Vasco C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 1.29 National Total 16 País Vasco C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 16 País Vasco C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 2.80 National Total 16 País Vasco C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 31.59 National Total 16 País Vasco C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 30.10 National Total 16 País Vasco C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 9.67 National Total 16 País Vasco C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 37.59 National Total 16 País Vasco C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 56.48 National Total 16 País Vasco C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 57.93 National Total 16 País Vasco C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 67.65 National Total 16 País Vasco C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 52.86 National Total 16 País Vasco C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 42.56 National Total 16 País Vasco C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 41.77 National Total 16 País Vasco C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 19.83 National Total 16 País Vasco C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 48.16 National Total 16 País Vasco C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 44.48 National Total 16 País Vasco C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 45.22 National Total 16 País Vasco C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 52.19 National Total 16 País Vasco C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 42.20 National Total 16 País Vasco C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 18.64 National Total 16 País Vasco C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 17.25 National Total 16 País Vasco C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 11.40 National Total 16 País Vasco C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 21.35 National Total 16 País Vasco C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 52.94 National Total 16 País Vasco C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 57.37 National Total 16 País Vasco C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 43.24 National Total 16 País Vasco C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 51.42 National Total 16 País Vasco C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 21.84 National Total 16 País Vasco C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 20.65 National Total 16 País Vasco C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 14.16 National Total 16 País Vasco C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 24.49 National Total 16 País Vasco C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 52.99 National Total 16 País Vasco C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 56.74 National Total 16 País Vasco C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 44.27 National Total 16 País Vasco C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 51.82 National Total 16 País Vasco C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 18.98 National Total 16 País Vasco C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 18.80 National Total 16 País Vasco C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 10.36 National Total 16 País Vasco C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 21.00 National Total 16 País Vasco C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 44.52 National Total 16 País Vasco C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 47.89 National Total 16 País Vasco C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 26.64 National Total 16 País Vasco C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 45.66 National Total 16 País Vasco C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 19.15 National Total 16 País Vasco C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 19.42 National Total 16 País Vasco C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 10.59 National Total 16 País Vasco C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 20.80 National Total 16 País Vasco C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 43.47 National Total 16 País Vasco C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 44.77 National Total 16 País Vasco C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 24.50 National Total 16 País Vasco C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 46.55 National Total 16 País Vasco C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 28.25 National Total 16 País Vasco C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 27.22 National Total 16 País Vasco C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 18.73 National Total 16 País Vasco C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 31.16 National Total 16 País Vasco C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 56.53 National Total 16 País Vasco C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 57.38 National Total 16 País Vasco C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 48.49 National Total 16 País Vasco C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 57.58 National Total 16 País Vasco D.1 % of enterprises with an Internet connection Total Enterprises 96.61 National Total 16 País Vasco D.1 % of enterprises with an Internet connection Industry 95.20 National Total 16 País Vasco D.1 % of enterprises with an Internet connection Construction 100.00 National Total 16 País Vasco D.1 % of enterprises with an Internet connection Services 97.03 National Total 16 País Vasco D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 51.12 National Total 16 País Vasco D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 45.71 National Total 16 País Vasco D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 37.79 National Total 16 País Vasco D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 57.98 National Total 16 País Vasco D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.75 National Total 16 País Vasco D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 99.37 National Total 16 País Vasco D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 16 País Vasco D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 100.00 National Total 16 País Vasco D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 93.56 National Total 16 País Vasco D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 90.52 National Total 16 País Vasco D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 91.07 National Total 16 País Vasco D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 96.56 National Total 16 País Vasco D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 68.93 National Total 16 País Vasco D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 71.85 National Total 16 País Vasco D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 64.51 National Total 16 País Vasco D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 67.58 National Total 16 País Vasco D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 42.27 National Total 16 País Vasco D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 37.85 National Total 16 País Vasco D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 35.69 National Total 16 País Vasco D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 47.30 National Total 16 País Vasco D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 6.71 National Total 16 País Vasco D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 9.30 National Total 16 País Vasco D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 1.06 National Total 16 País Vasco D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 5.90 National Total 16 País Vasco D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 1.62 National Total 16 País Vasco D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 1.07 National Total 16 País Vasco D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 4.41 National Total 16 País Vasco D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 1.44 National Total 16 País Vasco D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 27.74 National Total 16 País Vasco D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 36.06 National Total 16 País Vasco D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 20.06 National Total 16 País Vasco D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 22.77 National Total 16 País Vasco D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 21.98 National Total 16 País Vasco D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 20.45 National Total 16 País Vasco D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 34.80 National Total 16 País Vasco D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 20.33 National Total 16 País Vasco D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 20.77 National Total 16 País Vasco D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 17.80 National Total 16 País Vasco D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 12.78 National Total 16 País Vasco D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 24.96 National Total 16 País Vasco D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 21.45 National Total 16 País Vasco D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 15.14 National Total 16 País Vasco D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 19.02 National Total 16 País Vasco D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 27.07 National Total 16 País Vasco D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 88.00 National Total 16 País Vasco D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 90.72 National Total 16 País Vasco D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 77.90 National Total 16 País Vasco D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 88.09 National Total 16 País Vasco D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 69.15 National Total 16 País Vasco D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 76.80 National Total 16 País Vasco D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 49.45 National Total 16 País Vasco D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 67.43 National Total 16 País Vasco D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 75.98 National Total 16 País Vasco D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 75.44 National Total 16 País Vasco D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 70.44 National Total 16 País Vasco D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 77.66 National Total 16 País Vasco D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 24.07 National Total 16 País Vasco D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 21.82 National Total 16 País Vasco D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 25.16 National Total 16 País Vasco D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 25.64 National Total 16 País Vasco D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 24.27 National Total 16 País Vasco D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 21.65 National Total 16 País Vasco D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 26.51 National Total 16 País Vasco D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 26.34 National Total 16 País Vasco D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 85.91 National Total 16 País Vasco D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 89.32 National Total 16 País Vasco D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 76.39 National Total 16 País Vasco D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 85.30 National Total 16 País Vasco D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 54.77 National Total 16 País Vasco D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 60.88 National Total 16 País Vasco D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 37.06 National Total 16 País Vasco D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 53.83 National Total 16 País Vasco D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 54.39 National Total 16 País Vasco D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 56.70 National Total 16 País Vasco D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 38.64 National Total 16 País Vasco D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 56.06 National Total 16 País Vasco D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 81.70 National Total 16 País Vasco D.7 % of enterprises with Internet connection and website/web page (3) Industry 85.48 National Total 16 País Vasco D.7 % of enterprises with Internet connection and website/web page (3) Construction 71.40 National Total 16 País Vasco D.7 % of enterprises with Internet connection and website/web page (3) Services 80.97 National Total 16 País Vasco D.7.1.A Web Services: Company Presentation (4) Total Enterprises 90.85 National Total 16 País Vasco D.7.1.A Web Services: Company Presentation (4) Industry 91.96 National Total 16 País Vasco D.7.1.A Web Services: Company Presentation (4) Construction 84.94 National Total 16 País Vasco D.7.1.A Web Services: Company Presentation (4) Services 91.07 National Total 16 País Vasco D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 17.18 National Total 16 País Vasco D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 11.02 National Total 16 País Vasco D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 6.17 National Total 16 País Vasco D.7.1.B Web Services: Receiving orders or bookings online (4) Services 24.59 National Total 16 País Vasco D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 50.44 National Total 16 País Vasco D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 48.38 National Total 16 País Vasco D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 20.08 National Total 16 País Vasco D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 58.19 National Total 16 País Vasco D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 5.88 National Total 16 País Vasco D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 2.73 National Total 16 País Vasco D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 4.11 National Total 16 País Vasco D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 8.90 National Total 16 País Vasco D.7.1.E Web Services: Online order tracking (4) Total Enterprises 11.30 National Total 16 País Vasco D.7.1.E Web Services: Online order tracking (4) Industry 5.80 National Total 16 País Vasco D.7.1.E Web Services: Online order tracking (4) Construction 6.17 National Total 16 País Vasco D.7.1.E Web Services: Online order tracking (4) Services 16.97 National Total 16 País Vasco D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 7.07 National Total 16 País Vasco D.7.1.F Web Services: Website customization for regular users (4) Industry 4.93 National Total 16 País Vasco D.7.1.F Web Services: Website customization for regular users (4) Construction 0.20 National Total 16 País Vasco D.7.1.F Web Services: Website customization for regular users (4) Services 10.24 National Total 16 País Vasco D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 34.94 National Total 16 País Vasco D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 26.78 National Total 16 País Vasco D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 37.82 National Total 16 País Vasco D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 41.30 National Total 16 País Vasco D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 66.90 National Total 16 País Vasco D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 66.18 National Total 16 País Vasco D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 47.76 National Total 16 País Vasco D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 71.30 National Total 16 País Vasco D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 22.17 National Total 16 País Vasco D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 17.70 National Total 16 País Vasco D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 13.49 National Total 16 País Vasco D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 27.69 National Total 16 País Vasco D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 29.02 National Total 16 País Vasco D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 25.49 National Total 16 País Vasco D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 30.24 National Total 16 País Vasco D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 31.77 National Total 16 País Vasco D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 89.63 National Total 16 País Vasco D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 89.77 National Total 16 País Vasco D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 88.06 National Total 16 País Vasco D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 89.86 National Total 16 País Vasco D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 84.02 National Total 16 País Vasco D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 84.26 National Total 16 País Vasco D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 82.14 National Total 16 País Vasco D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 84.26 National Total 16 País Vasco D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 84.68 National Total 16 País Vasco D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 86.33 National Total 16 País Vasco D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 83.65 National Total 16 País Vasco D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 83.57 National Total 16 País Vasco D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 73.49 National Total 16 País Vasco D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 74.23 National Total 16 País Vasco D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 73.15 National Total 16 País Vasco D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 72.98 National Total 16 País Vasco D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 70.32 National Total 16 País Vasco D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 73.79 National Total 16 País Vasco D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 57.05 National Total 16 País Vasco D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 70.51 National Total 16 País Vasco D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 61.24 National Total 16 País Vasco D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 64.77 National Total 16 País Vasco D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 44.18 National Total 16 País Vasco D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 62.24 National Total 16 País Vasco D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 68.74 National Total 16 País Vasco D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 69.87 National Total 16 País Vasco D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 55.86 National Total 16 País Vasco D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 70.72 National Total 16 País Vasco D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 21.57 National Total 16 País Vasco D.10 % of enterprises that pay to advertise on the Internet (3) Industry 19.28 National Total 16 País Vasco D.10 % of enterprises that pay to advertise on the Internet (3) Construction 20.62 National Total 16 País Vasco D.10 % of enterprises that pay to advertise on the Internet (3) Services 23.62 National Total 16 País Vasco D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 18.77 National Total 16 País Vasco D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 18.43 National Total 16 País Vasco D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 10.91 National Total 16 País Vasco D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 20.81 National Total 16 País Vasco D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 90.06 National Total 16 País Vasco D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 92.77 National Total 16 País Vasco D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 45.80 National Total 16 País Vasco D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 93.34 National Total 16 País Vasco D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 26.67 National Total 16 País Vasco D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 37.94 National Total 16 País Vasco D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 11.14 National Total 16 País Vasco D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 20.47 National Total 16 País Vasco D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 34.88 National Total 16 País Vasco D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 38.93 National Total 16 País Vasco D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 6.79 National Total 16 País Vasco D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 35.30 National Total 16 País Vasco D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 48.50 National Total 16 País Vasco D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 56.07 National Total 16 País Vasco D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 77.86 National Total 16 País Vasco D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 39.67 National Total 16 País Vasco D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 70.38 National Total 16 País Vasco D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 69.42 National Total 16 País Vasco D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 66.14 National Total 16 País Vasco D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 72.10 National Total 16 País Vasco D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 28.34 National Total 16 País Vasco D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 23.13 National Total 16 País Vasco D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 23.56 National Total 16 País Vasco D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 33.37 National Total 16 País Vasco D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 98.00 National Total 16 País Vasco D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 99.72 National Total 16 País Vasco D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 16 País Vasco D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 96.26 National Total 16 País Vasco E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 36.86 National Total 16 País Vasco E.1 Social Media: % of enterprises that use Social Media (3) Industry 33.04 National Total 16 País Vasco E.1 Social Media: % of enterprises that use Social Media (3) Construction 29.88 National Total 16 País Vasco E.1 Social Media: % of enterprises that use Social Media (3) Services 41.49 National Total 16 País Vasco E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 92.38 National Total 16 País Vasco E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 94.46 National Total 16 País Vasco E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 96.77 National Total 16 País Vasco E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 90.35 National Total 16 País Vasco E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 38.77 National Total 16 País Vasco E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 33.00 National Total 16 País Vasco E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 14.35 National Total 16 País Vasco E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 46.41 National Total 16 País Vasco E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 45.53 National Total 16 País Vasco E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 45.49 National Total 16 País Vasco E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 17.43 National Total 16 País Vasco E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 50.10 National Total 16 País Vasco E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 14.82 National Total 16 País Vasco E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 10.01 National Total 16 País Vasco E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 0.68 National Total 16 País Vasco E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 20.18 National Total 16 País Vasco E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 40.51 National Total 16 País Vasco E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 31.28 National Total 16 País Vasco E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 34.66 National Total 16 País Vasco E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 47.36 National Total 16 País Vasco E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 47.40 National Total 16 País Vasco E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 60.40 National Total 16 País Vasco E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 46.71 National Total 16 País Vasco E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 39.19 National Total 16 País Vasco E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 4.95 National Total 16 País Vasco E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 1.35 National Total 16 País Vasco E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 17.95 National Total 16 País Vasco E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 5.15 National Total 16 País Vasco F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 18.05 National Total 16 País Vasco F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 17.50 National Total 16 País Vasco F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 4.13 National Total 16 País Vasco F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 21.62 National Total 16 País Vasco F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 63.71 National Total 16 País Vasco F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 60.69 National Total 16 País Vasco F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction 40.19 National Total 16 País Vasco F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 66.69 National Total 16 País Vasco F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 34.79 National Total 16 País Vasco F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 34.75 National Total 16 País Vasco F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction 64.94 National Total 16 País Vasco F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 33.53 National Total 16 País Vasco F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 58.67 National Total 16 País Vasco F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 59.91 National Total 16 País Vasco F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction 29.47 National Total 16 País Vasco F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 59.11 National Total 16 País Vasco F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 72.66 National Total 16 País Vasco F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 80.44 National Total 16 País Vasco F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction 71.59 National Total 16 País Vasco F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 67.65 National Total 16 País Vasco F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 28.77 National Total 16 País Vasco F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 27.70 National Total 16 País Vasco F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction 0.00 National Total 16 País Vasco F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 30.69 National Total 16 País Vasco F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 28.21 National Total 16 País Vasco F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 30.75 National Total 16 País Vasco F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction 10.26 National Total 16 País Vasco F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 27.32 National Total 16 País Vasco F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 35.10 National Total 16 País Vasco F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 29.60 National Total 16 País Vasco F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction 10.26 National Total 16 País Vasco F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 39.73 National Total 16 País Vasco F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 79.84 National Total 16 País Vasco F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 83.21 National Total 16 País Vasco F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction 81.38 National Total 16 País Vasco F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 77.58 National Total 16 País Vasco F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 45.79 National Total 16 País Vasco F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 42.49 National Total 16 País Vasco F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction 18.62 National Total 16 País Vasco F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 49.11 National Total 16 País Vasco G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 35.28 National Total 16 País Vasco G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 30.35 National Total 16 País Vasco G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 21.54 National Total 16 País Vasco G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 42.31 National Total 16 País Vasco G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 33.79 National Total 16 País Vasco G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 28.78 National Total 16 País Vasco G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 21.54 National Total 16 País Vasco G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 40.57 National Total 16 País Vasco G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 28.00 National Total 16 País Vasco G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 24.10 National Total 16 País Vasco G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 12.68 National Total 16 País Vasco G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 34.54 National Total 16 País Vasco H.1 % of enterprises that analyzed Big Data Total Enterprises 5.03 National Total 16 País Vasco H.1 % of enterprises that analyzed Big Data Industry 2.16 National Total 16 País Vasco H.1 % of enterprises that analyzed Big Data Construction 4.95 National Total 16 País Vasco H.1 % of enterprises that analyzed Big Data Services 7.39 National Total 16 País Vasco H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 46.26 National Total 16 País Vasco H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 39.79 National Total 16 País Vasco H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 10.87 National Total 16 País Vasco H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 52.98 National Total 16 País Vasco H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 72.38 National Total 16 País Vasco H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 39.07 National Total 16 País Vasco H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 16 País Vasco H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 76.33 National Total 16 País Vasco H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 42.75 National Total 16 País Vasco H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 13.54 National Total 16 País Vasco H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 0.00 National Total 16 País Vasco H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 55.99 National Total 16 País Vasco H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 36.01 National Total 16 País Vasco H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 44.61 National Total 16 País Vasco H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 16 País Vasco H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 39.19 National Total 16 País Vasco H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 91.82 National Total 16 País Vasco H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 93.40 National Total 16 País Vasco H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 89.13 National Total 16 País Vasco H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 91.83 National Total 16 País Vasco H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 20.02 National Total 16 País Vasco H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 28.70 National Total 16 País Vasco H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 10.87 National Total 16 País Vasco H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 19.28 National Total 16 País Vasco I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 86.65 National Total 16 País Vasco I.1 ICT Security: % of enterprises with internal security systems Industry 86.52 National Total 16 País Vasco I.1 ICT Security: % of enterprises with internal security systems Construction 82.14 National Total 16 País Vasco I.1 ICT Security: % of enterprises with internal security systems Services 87.74 National Total 16 País Vasco I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 90.58 National Total 16 País Vasco I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 90.64 National Total 16 País Vasco I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 88.92 National Total 16 País Vasco I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 90.87 National Total 16 País Vasco I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 50.85 National Total 16 País Vasco I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 48.94 National Total 16 País Vasco I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 48.83 National Total 16 País Vasco I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 52.81 National Total 16 País Vasco I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 13.00 National Total 16 País Vasco I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 12.78 National Total 16 País Vasco I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 10.09 National Total 16 País Vasco I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 13.77 National Total 16 País Vasco I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 70.56 National Total 16 País Vasco I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 72.21 National Total 16 País Vasco I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 60.27 National Total 16 País Vasco I.1.D ICT Security: % of enterprises that use external data backup (7) Services 71.32 National Total 16 País Vasco I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 47.52 National Total 16 País Vasco I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 44.20 National Total 16 País Vasco I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 33.33 National Total 16 País Vasco I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 53.10 National Total 16 País Vasco J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 85.09 National Total 16 País Vasco J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 80.53 National Total 16 País Vasco J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 86.13 National Total 16 País Vasco J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 88.60 National Total 16 País Vasco J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 27.10 National Total 16 País Vasco J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 16.30 National Total 16 País Vasco J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 53.11 National Total 16 País Vasco J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 29.63 National Total 16 País Vasco J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 6.14 National Total 16 País Vasco J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 3.58 National Total 16 País Vasco J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 10.25 National Total 16 País Vasco J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 7.18 National Total 16 País Vasco J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 62.30 National Total 16 País Vasco J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 62.81 National Total 16 País Vasco J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 57.77 National Total 16 País Vasco J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 62.88 National Total 16 País Vasco J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 92.33 National Total 16 País Vasco J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 95.46 National Total 16 País Vasco J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 90.98 National Total 16 País Vasco J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 90.28 National Total 16 País Vasco J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 28.36 National Total 16 País Vasco J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 32.10 National Total 16 País Vasco J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 19.06 National Total 16 País Vasco J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 27.55 National Total 16 País Vasco J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 15.16 National Total 16 País Vasco J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 13.59 National Total 16 País Vasco J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 17.81 National Total 16 País Vasco J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 15.86 National Total 16 País Vasco J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 1.92 National Total 16 País Vasco J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 1.08 National Total 16 País Vasco J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 2.14 National Total 16 País Vasco J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 2.56 National Total 16 País Vasco J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 71.66 National Total 16 País Vasco J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 71.81 National Total 16 País Vasco J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 71.50 National Total 16 País Vasco J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 71.58 National Total 16 País Vasco L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 183,225.81 National Total 16 País Vasco L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 134,951.59 National Total 16 País Vasco L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 3,455.42 National Total 16 País Vasco L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 44,818.79 National Total 16 País Vasco L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 177,797.85 National Total 16 País Vasco L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 84,347.76 National Total 16 País Vasco L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 2,308.67 National Total 16 País Vasco L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 91,141.42 National Total 16 País Vasco L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 317,009.24 National Total 16 País Vasco L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 118,374.06 National Total 16 País Vasco L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 2,975.12 National Total 16 País Vasco L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 195,660.06 National Total 16 País Vasco L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 86,969.06 National Total 16 País Vasco L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 49,764.52 National Total 16 País Vasco L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 1,266.57 National Total 16 País Vasco L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 35,937.97 National Total 17 Rioja, La B.1 % of enterprises that have computers Total Enterprises 98.52 National Total 17 Rioja, La B.1 % of enterprises that have computers Industry 97.11 National Total 17 Rioja, La B.1 % of enterprises that have computers Construction 100.00 National Total 17 Rioja, La B.1 % of enterprises that have computers Services 100.00 National Total 17 Rioja, La B.1.1 % Staff that use computers for corporate purposes Total Enterprises 47.34 National Total 17 Rioja, La B.1.1 % Staff that use computers for corporate purposes Industry 37.85 National Total 17 Rioja, La B.1.1 % Staff that use computers for corporate purposes Construction 35.72 National Total 17 Rioja, La B.1.1 % Staff that use computers for corporate purposes Services 65.76 National Total 17 Rioja, La B.2 % of enterprises that use some type of open source software Total Enterprises 86.93 National Total 17 Rioja, La B.2 % of enterprises that use some type of open source software Industry 91.99 National Total 17 Rioja, La B.2 % of enterprises that use some type of open source software Construction 66.41 National Total 17 Rioja, La B.2 % of enterprises that use some type of open source software Services 85.06 National Total 17 Rioja, La B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 39.27 National Total 17 Rioja, La B.2.A % of enterprises that use open source software by type: Operating systems Industry 40.91 National Total 17 Rioja, La B.2.A % of enterprises that use open source software by type: Operating systems Construction 14.98 National Total 17 Rioja, La B.2.A % of enterprises that use open source software by type: Operating systems Services 42.67 National Total 17 Rioja, La B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 80.33 National Total 17 Rioja, La B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 84.38 National Total 17 Rioja, La B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 58.91 National Total 17 Rioja, La B.2.B % of enterprises that use open source software by type: Internet Browsers Services 79.96 National Total 17 Rioja, La B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 55.30 National Total 17 Rioja, La B.2.C % of enterprises that use open source software by type: Office automation applications Industry 57.40 National Total 17 Rioja, La B.2.C % of enterprises that use open source software by type: Office automation applications Construction 50.77 National Total 17 Rioja, La B.2.C % of enterprises that use open source software by type: Office automation applications Services 53.61 National Total 17 Rioja, La B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 22.41 National Total 17 Rioja, La B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 22.58 National Total 17 Rioja, La B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 14.98 National Total 17 Rioja, La B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 23.88 National Total 17 Rioja, La B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 21.67 National Total 17 Rioja, La B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 18.38 National Total 17 Rioja, La B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 25.20 National Total 17 Rioja, La B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 25.12 National Total 17 Rioja, La B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 37.68 National Total 17 Rioja, La B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 40.12 National Total 17 Rioja, La B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 25.20 National Total 17 Rioja, La B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 37.38 National Total 17 Rioja, La B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 5.85 National Total 17 Rioja, La B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 4.46 National Total 17 Rioja, La B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 10.21 National Total 17 Rioja, La B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 6.64 National Total 17 Rioja, La B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 7.08 National Total 17 Rioja, La B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 7.80 National Total 17 Rioja, La B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 0.00 National Total 17 Rioja, La B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 7.78 National Total 17 Rioja, La B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 4.40 National Total 17 Rioja, La B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 4.67 National Total 17 Rioja, La B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 0.00 National Total 17 Rioja, La B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 5.06 National Total 17 Rioja, La B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 2.06 National Total 17 Rioja, La B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 3.10 National Total 17 Rioja, La B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 17 Rioja, La B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 1.18 National Total 17 Rioja, La B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 4.94 National Total 17 Rioja, La B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 4.67 National Total 17 Rioja, La B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 0.00 National Total 17 Rioja, La B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 6.40 National Total 17 Rioja, La B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 2.76 National Total 17 Rioja, La B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 2.89 National Total 17 Rioja, La B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 8.17 National Total 17 Rioja, La B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 1.38 National Total 17 Rioja, La C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 20.08 National Total 17 Rioja, La C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 18.63 National Total 17 Rioja, La C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 10.42 National Total 17 Rioja, La C.1 ICT specialists: % of enterprises that hired ICT specialists Services 24.14 National Total 17 Rioja, La C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 28.17 National Total 17 Rioja, La C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 27.41 National Total 17 Rioja, La C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 12.92 National Total 17 Rioja, La C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 32.63 National Total 17 Rioja, La C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 42.07 National Total 17 Rioja, La C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 41.01 National Total 17 Rioja, La C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction 42.00 National Total 17 Rioja, La C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 43.24 National Total 17 Rioja, La C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 83.34 National Total 17 Rioja, La C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 86.52 National Total 17 Rioja, La C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction 58.00 National Total 17 Rioja, La C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 82.17 National Total 17 Rioja, La C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 10.10 National Total 17 Rioja, La C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 7.72 National Total 17 Rioja, La C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 4.99 National Total 17 Rioja, La C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 14.34 National Total 17 Rioja, La C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 3.25 National Total 17 Rioja, La C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 2.19 National Total 17 Rioja, La C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 17 Rioja, La C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 5.37 National Total 17 Rioja, La C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 25.22 National Total 17 Rioja, La C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 25.62 National Total 17 Rioja, La C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 12.92 National Total 17 Rioja, La C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 27.50 National Total 17 Rioja, La C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 63.24 National Total 17 Rioja, La C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 69.49 National Total 17 Rioja, La C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 56.44 National Total 17 Rioja, La C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 56.71 National Total 17 Rioja, La C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 38.85 National Total 17 Rioja, La C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 36.31 National Total 17 Rioja, La C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 20.41 National Total 17 Rioja, La C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 46.32 National Total 17 Rioja, La C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 47.95 National Total 17 Rioja, La C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 57.48 National Total 17 Rioja, La C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 49.26 National Total 17 Rioja, La C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 35.34 National Total 17 Rioja, La C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 15.28 National Total 17 Rioja, La C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 18.27 National Total 17 Rioja, La C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 12.92 National Total 17 Rioja, La C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 11.95 National Total 17 Rioja, La C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 61.51 National Total 17 Rioja, La C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 62.20 National Total 17 Rioja, La C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 54.17 National Total 17 Rioja, La C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 62.30 National Total 17 Rioja, La C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 18.43 National Total 17 Rioja, La C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 20.90 National Total 17 Rioja, La C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 5.43 National Total 17 Rioja, La C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 18.21 National Total 17 Rioja, La C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 58.52 National Total 17 Rioja, La C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 60.23 National Total 17 Rioja, La C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 37.82 National Total 17 Rioja, La C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 61.02 National Total 17 Rioja, La C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 10.78 National Total 17 Rioja, La C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 7.91 National Total 17 Rioja, La C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 0.00 National Total 17 Rioja, La C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 16.94 National Total 17 Rioja, La C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 53.99 National Total 17 Rioja, La C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 61.41 National Total 17 Rioja, La C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 56.87 National Total 17 Rioja, La C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 43.76 National Total 17 Rioja, La C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 12.65 National Total 17 Rioja, La C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 11.26 National Total 17 Rioja, La C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 0.00 National Total 17 Rioja, La C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 17.33 National Total 17 Rioja, La C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 51.55 National Total 17 Rioja, La C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 58.75 National Total 17 Rioja, La C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 46.66 National Total 17 Rioja, La C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 43.37 National Total 17 Rioja, La C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 21.82 National Total 17 Rioja, La C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 17.55 National Total 17 Rioja, La C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 12.92 National Total 17 Rioja, La C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 29.35 National Total 17 Rioja, La C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 60.42 National Total 17 Rioja, La C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 70.25 National Total 17 Rioja, La C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 38.73 National Total 17 Rioja, La C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 52.66 National Total 17 Rioja, La D.1 % of enterprises with an Internet connection Total Enterprises 97.50 National Total 17 Rioja, La D.1 % of enterprises with an Internet connection Industry 97.11 National Total 17 Rioja, La D.1 % of enterprises with an Internet connection Construction 100.00 National Total 17 Rioja, La D.1 % of enterprises with an Internet connection Services 97.43 National Total 17 Rioja, La D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 39.71 National Total 17 Rioja, La D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 28.37 National Total 17 Rioja, La D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 33.30 National Total 17 Rioja, La D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 60.50 National Total 17 Rioja, La D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.39 National Total 17 Rioja, La D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 100.00 National Total 17 Rioja, La D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 17 Rioja, La D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 98.45 National Total 17 Rioja, La D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 92.70 National Total 17 Rioja, La D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 92.86 National Total 17 Rioja, La D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 91.83 National Total 17 Rioja, La D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 92.70 National Total 17 Rioja, La D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 66.58 National Total 17 Rioja, La D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 70.70 National Total 17 Rioja, La D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 73.44 National Total 17 Rioja, La D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 59.69 National Total 17 Rioja, La D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 39.57 National Total 17 Rioja, La D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 28.91 National Total 17 Rioja, La D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 43.79 National Total 17 Rioja, La D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 52.29 National Total 17 Rioja, La D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 3.80 National Total 17 Rioja, La D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 5.20 National Total 17 Rioja, La D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 0.00 National Total 17 Rioja, La D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 2.88 National Total 17 Rioja, La D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 2.51 National Total 17 Rioja, La D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 4.91 National Total 17 Rioja, La D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 17 Rioja, La D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.00 National Total 17 Rioja, La D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 21.63 National Total 17 Rioja, La D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 24.81 National Total 17 Rioja, La D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 32.69 National Total 17 Rioja, La D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 14.96 National Total 17 Rioja, La D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 30.13 National Total 17 Rioja, La D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 34.06 National Total 17 Rioja, La D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 25.88 National Total 17 Rioja, La D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 26.05 National Total 17 Rioja, La D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 15.97 National Total 17 Rioja, La D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 19.57 National Total 17 Rioja, La D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 10.21 National Total 17 Rioja, La D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 12.69 National Total 17 Rioja, La D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 22.46 National Total 17 Rioja, La D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 9.50 National Total 17 Rioja, La D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 23.05 National Total 17 Rioja, La D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 38.99 National Total 17 Rioja, La D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 81.15 National Total 17 Rioja, La D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 82.49 National Total 17 Rioja, La D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 71.87 National Total 17 Rioja, La D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 81.58 National Total 17 Rioja, La D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 61.40 National Total 17 Rioja, La D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 65.57 National Total 17 Rioja, La D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 35.78 National Total 17 Rioja, La D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 62.00 National Total 17 Rioja, La D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 64.28 National Total 17 Rioja, La D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 64.12 National Total 17 Rioja, La D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 61.97 National Total 17 Rioja, La D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 65.02 National Total 17 Rioja, La D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 19.22 National Total 17 Rioja, La D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 16.31 National Total 17 Rioja, La D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 0.00 National Total 17 Rioja, La D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 27.44 National Total 17 Rioja, La D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 20.16 National Total 17 Rioja, La D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 12.68 National Total 17 Rioja, La D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 24.04 National Total 17 Rioja, La D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 32.53 National Total 17 Rioja, La D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 80.14 National Total 17 Rioja, La D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 82.17 National Total 17 Rioja, La D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 76.87 National Total 17 Rioja, La D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 78.28 National Total 17 Rioja, La D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 44.92 National Total 17 Rioja, La D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 49.42 National Total 17 Rioja, La D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 46.00 National Total 17 Rioja, La D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 38.88 National Total 17 Rioja, La D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 42.67 National Total 17 Rioja, La D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 46.20 National Total 17 Rioja, La D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 20.80 National Total 17 Rioja, La D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 43.24 National Total 17 Rioja, La D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 75.32 National Total 17 Rioja, La D.7 % of enterprises with Internet connection and website/web page (3) Industry 76.97 National Total 17 Rioja, La D.7 % of enterprises with Internet connection and website/web page (3) Construction 69.36 National Total 17 Rioja, La D.7 % of enterprises with Internet connection and website/web page (3) Services 74.58 National Total 17 Rioja, La D.7.1.A Web Services: Company Presentation (4) Total Enterprises 89.26 National Total 17 Rioja, La D.7.1.A Web Services: Company Presentation (4) Industry 91.99 National Total 17 Rioja, La D.7.1.A Web Services: Company Presentation (4) Construction 80.40 National Total 17 Rioja, La D.7.1.A Web Services: Company Presentation (4) Services 87.55 National Total 17 Rioja, La D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 17.04 National Total 17 Rioja, La D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 16.64 National Total 17 Rioja, La D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 0.00 National Total 17 Rioja, La D.7.1.B Web Services: Receiving orders or bookings online (4) Services 21.27 National Total 17 Rioja, La D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 55.05 National Total 17 Rioja, La D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 61.55 National Total 17 Rioja, La D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 32.73 National Total 17 Rioja, La D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 51.26 National Total 17 Rioja, La D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 9.42 National Total 17 Rioja, La D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 11.79 National Total 17 Rioja, La D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 17 Rioja, La D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 8.31 National Total 17 Rioja, La D.7.1.E Web Services: Online order tracking (4) Total Enterprises 11.32 National Total 17 Rioja, La D.7.1.E Web Services: Online order tracking (4) Industry 10.54 National Total 17 Rioja, La D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 17 Rioja, La D.7.1.E Web Services: Online order tracking (4) Services 14.81 National Total 17 Rioja, La D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 8.28 National Total 17 Rioja, La D.7.1.F Web Services: Website customization for regular users (4) Industry 11.47 National Total 17 Rioja, La D.7.1.F Web Services: Website customization for regular users (4) Construction 0.00 National Total 17 Rioja, La D.7.1.F Web Services: Website customization for regular users (4) Services 5.84 National Total 17 Rioja, La D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 43.80 National Total 17 Rioja, La D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 37.79 National Total 17 Rioja, La D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 21.60 National Total 17 Rioja, La D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 56.59 National Total 17 Rioja, La D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 68.22 National Total 17 Rioja, La D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 60.72 National Total 17 Rioja, La D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 80.40 National Total 17 Rioja, La D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 75.54 National Total 17 Rioja, La D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 14.56 National Total 17 Rioja, La D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 10.15 National Total 17 Rioja, La D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 21.60 National Total 17 Rioja, La D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 18.89 National Total 17 Rioja, La D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 23.15 National Total 17 Rioja, La D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 27.49 National Total 17 Rioja, La D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 14.28 National Total 17 Rioja, La D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 19.32 National Total 17 Rioja, La D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 94.16 National Total 17 Rioja, La D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 98.98 National Total 17 Rioja, La D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 89.79 National Total 17 Rioja, La D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 88.97 National Total 17 Rioja, La D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 88.38 National Total 17 Rioja, La D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 93.46 National Total 17 Rioja, La D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 79.57 National Total 17 Rioja, La D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 83.88 National Total 17 Rioja, La D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 91.36 National Total 17 Rioja, La D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 94.94 National Total 17 Rioja, La D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 89.79 National Total 17 Rioja, La D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 87.12 National Total 17 Rioja, La D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 80.98 National Total 17 Rioja, La D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 89.01 National Total 17 Rioja, La D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 89.79 National Total 17 Rioja, La D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 68.61 National Total 17 Rioja, La D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 81.90 National Total 17 Rioja, La D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 87.75 National Total 17 Rioja, La D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 79.57 National Total 17 Rioja, La D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 74.92 National Total 17 Rioja, La D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 64.32 National Total 17 Rioja, La D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 67.58 National Total 17 Rioja, La D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 51.96 National Total 17 Rioja, La D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 63.00 National Total 17 Rioja, La D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 63.10 National Total 17 Rioja, La D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 65.66 National Total 17 Rioja, La D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 59.16 National Total 17 Rioja, La D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 60.73 National Total 17 Rioja, La D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 18.26 National Total 17 Rioja, La D.10 % of enterprises that pay to advertise on the Internet (3) Industry 17.72 National Total 17 Rioja, La D.10 % of enterprises that pay to advertise on the Internet (3) Construction 23.38 National Total 17 Rioja, La D.10 % of enterprises that pay to advertise on the Internet (3) Services 17.76 National Total 17 Rioja, La D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 17.16 National Total 17 Rioja, La D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 16.31 National Total 17 Rioja, La D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 23.38 National Total 17 Rioja, La D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 16.81 National Total 17 Rioja, La D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 82.04 National Total 17 Rioja, La D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry 81.09 National Total 17 Rioja, La D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 65.05 National Total 17 Rioja, La D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 88.74 National Total 17 Rioja, La D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 35.38 National Total 17 Rioja, La D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry 37.58 National Total 17 Rioja, La D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 21.36 National Total 17 Rioja, La D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 37.17 National Total 17 Rioja, La D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 20.31 National Total 17 Rioja, La D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry 32.97 National Total 17 Rioja, La D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 0.00 National Total 17 Rioja, La D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 11.08 National Total 17 Rioja, La D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 34.97 National Total 17 Rioja, La D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry 27.10 National Total 17 Rioja, La D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 100.00 National Total 17 Rioja, La D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 23.72 National Total 17 Rioja, La D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 79.99 National Total 17 Rioja, La D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 86.26 National Total 17 Rioja, La D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 56.42 National Total 17 Rioja, La D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 77.42 National Total 17 Rioja, La D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 22.86 National Total 17 Rioja, La D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 26.61 National Total 17 Rioja, La D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 0.00 National Total 17 Rioja, La D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 21.36 National Total 17 Rioja, La D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 100.00 National Total 17 Rioja, La D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 17 Rioja, La D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 17 Rioja, La D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 99.99 National Total 17 Rioja, La E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 43.24 National Total 17 Rioja, La E.1 Social Media: % of enterprises that use Social Media (3) Industry 41.66 National Total 17 Rioja, La E.1 Social Media: % of enterprises that use Social Media (3) Construction 17.71 National Total 17 Rioja, La E.1 Social Media: % of enterprises that use Social Media (3) Services 51.22 National Total 17 Rioja, La E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 95.03 National Total 17 Rioja, La E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 93.22 National Total 17 Rioja, La E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 57.69 National Total 17 Rioja, La E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 99.92 National Total 17 Rioja, La E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 41.44 National Total 17 Rioja, La E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 29.33 National Total 17 Rioja, La E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 42.31 National Total 17 Rioja, La E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 54.04 National Total 17 Rioja, La E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 38.05 National Total 17 Rioja, La E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 46.58 National Total 17 Rioja, La E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 0.00 National Total 17 Rioja, La E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 32.20 National Total 17 Rioja, La E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 7.31 National Total 17 Rioja, La E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 5.12 National Total 17 Rioja, La E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 0.00 National Total 17 Rioja, La E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 10.20 National Total 17 Rioja, La E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 49.86 National Total 17 Rioja, La E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 35.84 National Total 17 Rioja, La E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 57.69 National Total 17 Rioja, La E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 63.90 National Total 17 Rioja, La E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 42.36 National Total 17 Rioja, La E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 49.71 National Total 17 Rioja, La E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 42.31 National Total 17 Rioja, La E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 34.67 National Total 17 Rioja, La E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 0.01 National Total 17 Rioja, La E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 0.00 National Total 17 Rioja, La E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.00 National Total 17 Rioja, La E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 0.02 National Total 17 Rioja, La F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 11.65 National Total 17 Rioja, La F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 9.45 National Total 17 Rioja, La F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 0.00 National Total 17 Rioja, La F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 17.19 National Total 17 Rioja, La F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 70.09 National Total 17 Rioja, La F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 51.75 National Total 17 Rioja, La F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction . National Total 17 Rioja, La F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 83.06 National Total 17 Rioja, La F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 13.73 National Total 17 Rioja, La F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 19.84 National Total 17 Rioja, La F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction . National Total 17 Rioja, La F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 9.41 National Total 17 Rioja, La F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 53.82 National Total 17 Rioja, La F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 33.61 National Total 17 Rioja, La F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction . National Total 17 Rioja, La F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 68.12 National Total 17 Rioja, La F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 60.02 National Total 17 Rioja, La F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 53.06 National Total 17 Rioja, La F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction . National Total 17 Rioja, La F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 64.95 National Total 17 Rioja, La F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 30.00 National Total 17 Rioja, La F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 15.67 National Total 17 Rioja, La F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction . National Total 17 Rioja, La F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 40.13 National Total 17 Rioja, La F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 34.03 National Total 17 Rioja, La F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 33.40 National Total 17 Rioja, La F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction . National Total 17 Rioja, La F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 34.48 National Total 17 Rioja, La F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 17.46 National Total 17 Rioja, La F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 13.36 National Total 17 Rioja, La F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction . National Total 17 Rioja, La F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 20.36 National Total 17 Rioja, La F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 81.21 National Total 17 Rioja, La F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 86.64 National Total 17 Rioja, La F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction . National Total 17 Rioja, La F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 77.36 National Total 17 Rioja, La F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 46.16 National Total 17 Rioja, La F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 55.83 National Total 17 Rioja, La F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction . National Total 17 Rioja, La F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 39.32 National Total 17 Rioja, La G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 35.35 National Total 17 Rioja, La G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 27.52 National Total 17 Rioja, La G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 18.05 National Total 17 Rioja, La G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 49.39 National Total 17 Rioja, La G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 34.87 National Total 17 Rioja, La G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 27.52 National Total 17 Rioja, La G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 18.05 National Total 17 Rioja, La G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 48.18 National Total 17 Rioja, La G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 29.53 National Total 17 Rioja, La G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 22.10 National Total 17 Rioja, La G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 7.84 National Total 17 Rioja, La G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 44.04 National Total 17 Rioja, La H.1 % of enterprises that analyzed Big Data Total Enterprises 8.30 National Total 17 Rioja, La H.1 % of enterprises that analyzed Big Data Industry 3.66 National Total 17 Rioja, La H.1 % of enterprises that analyzed Big Data Construction 2.41 National Total 17 Rioja, La H.1 % of enterprises that analyzed Big Data Services 15.61 National Total 17 Rioja, La H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 25.26 National Total 17 Rioja, La H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 26.64 National Total 17 Rioja, La H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 0.00 National Total 17 Rioja, La H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 25.73 National Total 17 Rioja, La H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 59.17 National Total 17 Rioja, La H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 7.72 National Total 17 Rioja, La H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 17 Rioja, La H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 73.32 National Total 17 Rioja, La H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 46.07 National Total 17 Rioja, La H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 65.64 National Total 17 Rioja, La H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 0.00 National Total 17 Rioja, La H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 41.76 National Total 17 Rioja, La H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 2.20 National Total 17 Rioja, La H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 0.00 National Total 17 Rioja, La H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 17 Rioja, La H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 2.94 National Total 17 Rioja, La H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 94.31 National Total 17 Rioja, La H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 100.00 National Total 17 Rioja, La H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 100.00 National Total 17 Rioja, La H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 92.38 National Total 17 Rioja, La H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 13.70 National Total 17 Rioja, La H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 0.00 National Total 17 Rioja, La H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 0.00 National Total 17 Rioja, La H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 18.34 National Total 17 Rioja, La I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 84.38 National Total 17 Rioja, La I.1 ICT Security: % of enterprises with internal security systems Industry 88.81 National Total 17 Rioja, La I.1 ICT Security: % of enterprises with internal security systems Construction 61.19 National Total 17 Rioja, La I.1 ICT Security: % of enterprises with internal security systems Services 83.92 National Total 17 Rioja, La I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 92.45 National Total 17 Rioja, La I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 98.27 National Total 17 Rioja, La I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 100.00 National Total 17 Rioja, La I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 83.25 National Total 17 Rioja, La I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 48.70 National Total 17 Rioja, La I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 47.00 National Total 17 Rioja, La I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 49.35 National Total 17 Rioja, La I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 50.92 National Total 17 Rioja, La I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 9.60 National Total 17 Rioja, La I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 11.19 National Total 17 Rioja, La I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 0.00 National Total 17 Rioja, La I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 9.01 National Total 17 Rioja, La I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 59.40 National Total 17 Rioja, La I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 49.56 National Total 17 Rioja, La I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 75.51 National Total 17 Rioja, La I.1.D ICT Security: % of enterprises that use external data backup (7) Services 70.18 National Total 17 Rioja, La I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 35.66 National Total 17 Rioja, La I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 34.41 National Total 17 Rioja, La I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 24.86 National Total 17 Rioja, La I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 39.14 National Total 17 Rioja, La J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 85.79 National Total 17 Rioja, La J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 80.84 National Total 17 Rioja, La J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 79.37 National Total 17 Rioja, La J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 93.65 National Total 17 Rioja, La J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 43.81 National Total 17 Rioja, La J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 39.98 National Total 17 Rioja, La J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 54.52 National Total 17 Rioja, La J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 46.02 National Total 17 Rioja, La J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 5.35 National Total 17 Rioja, La J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 6.26 National Total 17 Rioja, La J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 0.00 National Total 17 Rioja, La J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 5.36 National Total 17 Rioja, La J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 52.67 National Total 17 Rioja, La J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 44.83 National Total 17 Rioja, La J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 54.52 National Total 17 Rioja, La J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 61.03 National Total 17 Rioja, La J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 96.86 National Total 17 Rioja, La J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 97.68 National Total 17 Rioja, La J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 100.00 National Total 17 Rioja, La J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 95.35 National Total 17 Rioja, La J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 26.87 National Total 17 Rioja, La J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 28.96 National Total 17 Rioja, La J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 22.31 National Total 17 Rioja, La J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 25.43 National Total 17 Rioja, La J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 21.46 National Total 17 Rioja, La J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 23.71 National Total 17 Rioja, La J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 14.98 National Total 17 Rioja, La J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 20.03 National Total 17 Rioja, La J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 3.91 National Total 17 Rioja, La J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 3.84 National Total 17 Rioja, La J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 17 Rioja, La J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 4.88 National Total 17 Rioja, La J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 69.43 National Total 17 Rioja, La J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 73.44 National Total 17 Rioja, La J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 61.86 National Total 17 Rioja, La J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 65.97 National Total 17 Rioja, La L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 3,947.10 National Total 17 Rioja, La L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 2,193.78 National Total 17 Rioja, La L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 77.26 National Total 17 Rioja, La L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 1,676.06 National Total 17 Rioja, La L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 6,794.72 National Total 17 Rioja, La L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 3,777.05 National Total 17 Rioja, La L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 81.47 National Total 17 Rioja, La L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 2,936.20 National Total 17 Rioja, La L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 3,407.13 National Total 17 Rioja, La L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 1,557.74 National Total 17 Rioja, La L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 45.38 National Total 17 Rioja, La L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 1,804.02 National Total 17 Rioja, La L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 1,109.15 National Total 17 Rioja, La L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 739.03 National Total 17 Rioja, La L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 0.00 National Total 17 Rioja, La L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 370.12 National Total 18 Ceuta B.1 % of enterprises that have computers Total Enterprises 98.19 National Total 18 Ceuta B.1 % of enterprises that have computers Industry 86.67 National Total 18 Ceuta B.1 % of enterprises that have computers Construction 100.00 National Total 18 Ceuta B.1 % of enterprises that have computers Services 99.99 National Total 18 Ceuta B.1.1 % Staff that use computers for corporate purposes Total Enterprises 39.28 National Total 18 Ceuta B.1.1 % Staff that use computers for corporate purposes Industry 19.22 National Total 18 Ceuta B.1.1 % Staff that use computers for corporate purposes Construction 28.56 National Total 18 Ceuta B.1.1 % Staff that use computers for corporate purposes Services 51.36 National Total 18 Ceuta B.2 % of enterprises that use some type of open source software Total Enterprises 86.11 National Total 18 Ceuta B.2 % of enterprises that use some type of open source software Industry 40.00 National Total 18 Ceuta B.2 % of enterprises that use some type of open source software Construction 100.00 National Total 18 Ceuta B.2 % of enterprises that use some type of open source software Services 90.96 National Total 18 Ceuta B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 34.72 National Total 18 Ceuta B.2.A % of enterprises that use open source software by type: Operating systems Industry 26.67 National Total 18 Ceuta B.2.A % of enterprises that use open source software by type: Operating systems Construction 24.00 National Total 18 Ceuta B.2.A % of enterprises that use open source software by type: Operating systems Services 40.20 National Total 18 Ceuta B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 74.76 National Total 18 Ceuta B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 40.00 National Total 18 Ceuta B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 62.00 National Total 18 Ceuta B.2.B % of enterprises that use open source software by type: Internet Browsers Services 86.59 National Total 18 Ceuta B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 69.78 National Total 18 Ceuta B.2.C % of enterprises that use open source software by type: Office automation applications Industry 26.67 National Total 18 Ceuta B.2.C % of enterprises that use open source software by type: Office automation applications Construction 96.00 National Total 18 Ceuta B.2.C % of enterprises that use open source software by type: Office automation applications Services 69.66 National Total 18 Ceuta B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 35.11 National Total 18 Ceuta B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 26.67 National Total 18 Ceuta B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 48.00 National Total 18 Ceuta B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 32.36 National Total 18 Ceuta B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 13.88 National Total 18 Ceuta B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 26.67 National Total 18 Ceuta B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 0.00 National Total 18 Ceuta B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 16.06 National Total 18 Ceuta B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 38.94 National Total 18 Ceuta B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 26.67 National Total 18 Ceuta B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 20.00 National Total 18 Ceuta B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 48.21 National Total 18 Ceuta B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 5.59 National Total 18 Ceuta B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 33.33 National Total 18 Ceuta B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 0.00 National Total 18 Ceuta B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 1.69 National Total 18 Ceuta B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 2.00 National Total 18 Ceuta B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 6.67 National Total 18 Ceuta B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 0.00 National Total 18 Ceuta B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 1.71 National Total 18 Ceuta B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 3.75 National Total 18 Ceuta B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 20.00 National Total 18 Ceuta B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 0.00 National Total 18 Ceuta B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 1.64 National Total 18 Ceuta B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 1.95 National Total 18 Ceuta B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 13.33 National Total 18 Ceuta B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 18 Ceuta B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 0.23 National Total 18 Ceuta B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 2.88 National Total 18 Ceuta B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 13.33 National Total 18 Ceuta B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 0.00 National Total 18 Ceuta B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 1.68 National Total 18 Ceuta B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 0.07 National Total 18 Ceuta B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 0.00 National Total 18 Ceuta B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 18 Ceuta B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.11 National Total 18 Ceuta C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 7.35 National Total 18 Ceuta C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 6.67 National Total 18 Ceuta C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 0.00 National Total 18 Ceuta C.1 ICT specialists: % of enterprises that hired ICT specialists Services 10.08 National Total 18 Ceuta C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 17.90 National Total 18 Ceuta C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 20.00 National Total 18 Ceuta C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 0.00 National Total 18 Ceuta C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 23.76 National Total 18 Ceuta C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 24.45 National Total 18 Ceuta C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry 0.00 National Total 18 Ceuta C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction . National Total 18 Ceuta C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 28.79 National Total 18 Ceuta C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 86.14 National Total 18 Ceuta C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry 100.00 National Total 18 Ceuta C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction . National Total 18 Ceuta C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 83.68 National Total 18 Ceuta C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 5.64 National Total 18 Ceuta C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 6.67 National Total 18 Ceuta C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 0.00 National Total 18 Ceuta C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 7.41 National Total 18 Ceuta C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 0.02 National Total 18 Ceuta C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.00 National Total 18 Ceuta C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 18 Ceuta C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 0.04 National Total 18 Ceuta C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 24.29 National Total 18 Ceuta C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 26.67 National Total 18 Ceuta C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 38.00 National Total 18 Ceuta C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 18.96 National Total 18 Ceuta C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 52.09 National Total 18 Ceuta C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 46.67 National Total 18 Ceuta C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 48.00 National Total 18 Ceuta C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 54.67 National Total 18 Ceuta C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 40.27 National Total 18 Ceuta C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 46.67 National Total 18 Ceuta C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 38.00 National Total 18 Ceuta C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 39.72 National Total 18 Ceuta C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 43.74 National Total 18 Ceuta C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 26.67 National Total 18 Ceuta C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 52.00 National Total 18 Ceuta C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 44.43 National Total 18 Ceuta C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 17.15 National Total 18 Ceuta C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 20.00 National Total 18 Ceuta C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 38.00 National Total 18 Ceuta C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 9.20 National Total 18 Ceuta C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 38.83 National Total 18 Ceuta C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 20.00 National Total 18 Ceuta C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 10.00 National Total 18 Ceuta C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 52.95 National Total 18 Ceuta C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 11.81 National Total 18 Ceuta C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 20.00 National Total 18 Ceuta C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 0.00 National Total 18 Ceuta C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 14.24 National Total 18 Ceuta C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 37.78 National Total 18 Ceuta C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 33.33 National Total 18 Ceuta C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 10.00 National Total 18 Ceuta C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 48.51 National Total 18 Ceuta C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 9.84 National Total 18 Ceuta C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 20.00 National Total 18 Ceuta C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 0.00 National Total 18 Ceuta C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 11.15 National Total 18 Ceuta C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 47.66 National Total 18 Ceuta C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 13.33 National Total 18 Ceuta C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 48.00 National Total 18 Ceuta C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 54.79 National Total 18 Ceuta C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 7.12 National Total 18 Ceuta C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 13.33 National Total 18 Ceuta C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 0.00 National Total 18 Ceuta C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 8.31 National Total 18 Ceuta C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 49.42 National Total 18 Ceuta C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 20.00 National Total 18 Ceuta C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 48.00 National Total 18 Ceuta C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 56.13 National Total 18 Ceuta C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 24.40 National Total 18 Ceuta C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 6.67 National Total 18 Ceuta C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 38.00 National Total 18 Ceuta C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 23.36 National Total 18 Ceuta C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 55.97 National Total 18 Ceuta C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 46.67 National Total 18 Ceuta C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 48.00 National Total 18 Ceuta C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 60.73 National Total 18 Ceuta D.1 % of enterprises with an Internet connection Total Enterprises 96.38 National Total 18 Ceuta D.1 % of enterprises with an Internet connection Industry 73.33 National Total 18 Ceuta D.1 % of enterprises with an Internet connection Construction 100.00 National Total 18 Ceuta D.1 % of enterprises with an Internet connection Services 99.98 National Total 18 Ceuta D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 35.60 National Total 18 Ceuta D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 18.87 National Total 18 Ceuta D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 28.56 National Total 18 Ceuta D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 45.21 National Total 18 Ceuta D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 99.98 National Total 18 Ceuta D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 100.00 National Total 18 Ceuta D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 18 Ceuta D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 99.96 National Total 18 Ceuta D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 98.44 National Total 18 Ceuta D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 100.00 National Total 18 Ceuta D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 100.00 National Total 18 Ceuta D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 97.65 National Total 18 Ceuta D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 79.54 National Total 18 Ceuta D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 72.73 National Total 18 Ceuta D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 52.00 National Total 18 Ceuta D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 90.30 National Total 18 Ceuta D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 71.40 National Total 18 Ceuta D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 54.55 National Total 18 Ceuta D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 100.00 National Total 18 Ceuta D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 63.94 National Total 18 Ceuta D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 7.26 National Total 18 Ceuta D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 0.00 National Total 18 Ceuta D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 0.00 National Total 18 Ceuta D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 10.95 National Total 18 Ceuta D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.01 National Total 18 Ceuta D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.00 National Total 18 Ceuta D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 18 Ceuta D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.01 National Total 18 Ceuta D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 14.52 National Total 18 Ceuta D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 18.18 National Total 18 Ceuta D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 0.00 National Total 18 Ceuta D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 19.07 National Total 18 Ceuta D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 15.41 National Total 18 Ceuta D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 18.18 National Total 18 Ceuta D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 4.00 National Total 18 Ceuta D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 19.00 National Total 18 Ceuta D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 36.89 National Total 18 Ceuta D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 27.27 National Total 18 Ceuta D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 96.00 National Total 18 Ceuta D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 17.57 National Total 18 Ceuta D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 31.61 National Total 18 Ceuta D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 36.36 National Total 18 Ceuta D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 0.00 National Total 18 Ceuta D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 42.01 National Total 18 Ceuta D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 78.43 National Total 18 Ceuta D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 72.73 National Total 18 Ceuta D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 86.00 National Total 18 Ceuta D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 76.65 National Total 18 Ceuta D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 67.47 National Total 18 Ceuta D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 72.73 National Total 18 Ceuta D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 76.00 National Total 18 Ceuta D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 63.66 National Total 18 Ceuta D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 53.27 National Total 18 Ceuta D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 72.73 National Total 18 Ceuta D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 48.00 National Total 18 Ceuta D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 52.11 National Total 18 Ceuta D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 11.51 National Total 18 Ceuta D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 27.27 National Total 18 Ceuta D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 0.00 National Total 18 Ceuta D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 13.12 National Total 18 Ceuta D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 14.26 National Total 18 Ceuta D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 16.52 National Total 18 Ceuta D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 13.13 National Total 18 Ceuta D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 13.45 National Total 18 Ceuta D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 78.25 National Total 18 Ceuta D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 72.73 National Total 18 Ceuta D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 86.00 National Total 18 Ceuta D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 76.38 National Total 18 Ceuta D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 49.02 National Total 18 Ceuta D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 27.27 National Total 18 Ceuta D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 38.00 National Total 18 Ceuta D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 56.27 National Total 18 Ceuta D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 43.27 National Total 18 Ceuta D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 27.27 National Total 18 Ceuta D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 76.00 National Total 18 Ceuta D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 34.22 National Total 18 Ceuta D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 74.58 National Total 18 Ceuta D.7 % of enterprises with Internet connection and website/web page (3) Industry 63.64 National Total 18 Ceuta D.7 % of enterprises with Internet connection and website/web page (3) Construction 58.00 National Total 18 Ceuta D.7 % of enterprises with Internet connection and website/web page (3) Services 82.11 National Total 18 Ceuta D.7.1.A Web Services: Company Presentation (4) Total Enterprises 74.58 National Total 18 Ceuta D.7.1.A Web Services: Company Presentation (4) Industry 100.00 National Total 18 Ceuta D.7.1.A Web Services: Company Presentation (4) Construction 82.76 National Total 18 Ceuta D.7.1.A Web Services: Company Presentation (4) Services 69.50 National Total 18 Ceuta D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 3.18 National Total 18 Ceuta D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 0.00 National Total 18 Ceuta D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 0.00 National Total 18 Ceuta D.7.1.B Web Services: Receiving orders or bookings online (4) Services 4.36 National Total 18 Ceuta D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 28.02 National Total 18 Ceuta D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 57.14 National Total 18 Ceuta D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 0.00 National Total 18 Ceuta D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 31.49 National Total 18 Ceuta D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 8.94 National Total 18 Ceuta D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 0.00 National Total 18 Ceuta D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 18 Ceuta D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 12.23 National Total 18 Ceuta D.7.1.E Web Services: Online order tracking (4) Total Enterprises 7.96 National Total 18 Ceuta D.7.1.E Web Services: Online order tracking (4) Industry 28.57 National Total 18 Ceuta D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 18 Ceuta D.7.1.E Web Services: Online order tracking (4) Services 7.46 National Total 18 Ceuta D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 9.73 National Total 18 Ceuta D.7.1.F Web Services: Website customization for regular users (4) Industry 28.57 National Total 18 Ceuta D.7.1.F Web Services: Website customization for regular users (4) Construction 0.00 National Total 18 Ceuta D.7.1.F Web Services: Website customization for regular users (4) Services 9.88 National Total 18 Ceuta D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 29.18 National Total 18 Ceuta D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 28.57 National Total 18 Ceuta D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 0.00 National Total 18 Ceuta D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 36.51 National Total 18 Ceuta D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 45.82 National Total 18 Ceuta D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 71.43 National Total 18 Ceuta D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 0.00 National Total 18 Ceuta D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 54.14 National Total 18 Ceuta D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 25.84 National Total 18 Ceuta D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 0.00 National Total 18 Ceuta D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 0.00 National Total 18 Ceuta D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 35.38 National Total 18 Ceuta D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 28.55 National Total 18 Ceuta D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 71.43 National Total 18 Ceuta D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 17.24 National Total 18 Ceuta D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 26.21 National Total 18 Ceuta D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 88.81 National Total 18 Ceuta D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 100.00 National Total 18 Ceuta D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 100.00 National Total 18 Ceuta D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 83.14 National Total 18 Ceuta D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 88.62 National Total 18 Ceuta D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 100.00 National Total 18 Ceuta D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 100.00 National Total 18 Ceuta D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 82.84 National Total 18 Ceuta D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 80.16 National Total 18 Ceuta D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 90.91 National Total 18 Ceuta D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 100.00 National Total 18 Ceuta D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 71.51 National Total 18 Ceuta D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 75.67 National Total 18 Ceuta D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 81.82 National Total 18 Ceuta D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 100.00 National Total 18 Ceuta D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 66.15 National Total 18 Ceuta D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 69.13 National Total 18 Ceuta D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 90.91 National Total 18 Ceuta D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 62.00 National Total 18 Ceuta D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 68.26 National Total 18 Ceuta D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 52.11 National Total 18 Ceuta D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 72.73 National Total 18 Ceuta D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 62.00 National Total 18 Ceuta D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 45.43 National Total 18 Ceuta D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 55.97 National Total 18 Ceuta D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 36.36 National Total 18 Ceuta D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 10.00 National Total 18 Ceuta D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 75.20 National Total 18 Ceuta D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 18.55 National Total 18 Ceuta D.10 % of enterprises that pay to advertise on the Internet (3) Industry 0.00 National Total 18 Ceuta D.10 % of enterprises that pay to advertise on the Internet (3) Construction 38.00 National Total 18 Ceuta D.10 % of enterprises that pay to advertise on the Internet (3) Services 14.57 National Total 18 Ceuta D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 17.55 National Total 18 Ceuta D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 0.00 National Total 18 Ceuta D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 38.00 National Total 18 Ceuta D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 13.07 National Total 18 Ceuta D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 32.68 National Total 18 Ceuta D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry . National Total 18 Ceuta D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 0.00 National Total 18 Ceuta D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 66.16 National Total 18 Ceuta D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 17.09 National Total 18 Ceuta D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry . National Total 18 Ceuta D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 0.00 National Total 18 Ceuta D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 34.59 National Total 18 Ceuta D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 16.72 National Total 18 Ceuta D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry . National Total 18 Ceuta D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 0.00 National Total 18 Ceuta D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 33.84 National Total 18 Ceuta D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 68.20 National Total 18 Ceuta D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry . National Total 18 Ceuta D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 100.00 National Total 18 Ceuta D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 35.63 National Total 18 Ceuta D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 77.77 National Total 18 Ceuta D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 72.73 National Total 18 Ceuta D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 100.00 National Total 18 Ceuta D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 70.72 National Total 18 Ceuta D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 24.32 National Total 18 Ceuta D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 50.00 National Total 18 Ceuta D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 4.00 National Total 18 Ceuta D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 30.34 National Total 18 Ceuta D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 99.97 National Total 18 Ceuta D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 18 Ceuta D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 18 Ceuta D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 99.95 National Total 18 Ceuta E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 25.42 National Total 18 Ceuta E.1 Social Media: % of enterprises that use Social Media (3) Industry 18.18 National Total 18 Ceuta E.1 Social Media: % of enterprises that use Social Media (3) Construction 0.00 National Total 18 Ceuta E.1 Social Media: % of enterprises that use Social Media (3) Services 35.50 National Total 18 Ceuta E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 89.81 National Total 18 Ceuta E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 100.00 National Total 18 Ceuta E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction . National Total 18 Ceuta E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 89.00 National Total 18 Ceuta E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 42.59 National Total 18 Ceuta E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 100.00 National Total 18 Ceuta E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction . National Total 18 Ceuta E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 38.03 National Total 18 Ceuta E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 53.62 National Total 18 Ceuta E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 100.00 National Total 18 Ceuta E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction . National Total 18 Ceuta E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 49.94 National Total 18 Ceuta E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 0.26 National Total 18 Ceuta E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 0.00 National Total 18 Ceuta E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction . National Total 18 Ceuta E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 0.28 National Total 18 Ceuta E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 43.07 National Total 18 Ceuta E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 100.00 National Total 18 Ceuta E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction . National Total 18 Ceuta E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 38.55 National Total 18 Ceuta E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 42.84 National Total 18 Ceuta E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 0.00 National Total 18 Ceuta E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction . National Total 18 Ceuta E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 46.24 National Total 18 Ceuta E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 0.26 National Total 18 Ceuta E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 0.00 National Total 18 Ceuta E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction . National Total 18 Ceuta E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 0.28 National Total 18 Ceuta F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 10.34 National Total 18 Ceuta F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 27.27 National Total 18 Ceuta F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 0.00 National Total 18 Ceuta F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 11.35 National Total 18 Ceuta F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 89.86 National Total 18 Ceuta F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry 100.00 National Total 18 Ceuta F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction . National Total 18 Ceuta F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 86.08 National Total 18 Ceuta F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 70.90 National Total 18 Ceuta F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry 100.00 National Total 18 Ceuta F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction . National Total 18 Ceuta F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 60.07 National Total 18 Ceuta F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 62.25 National Total 18 Ceuta F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry 66.67 National Total 18 Ceuta F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction . National Total 18 Ceuta F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 60.61 National Total 18 Ceuta F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 81.05 National Total 18 Ceuta F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry 66.67 National Total 18 Ceuta F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction . National Total 18 Ceuta F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 86.40 National Total 18 Ceuta F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 28.15 National Total 18 Ceuta F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry 33.33 National Total 18 Ceuta F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction . National Total 18 Ceuta F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 26.22 National Total 18 Ceuta F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 43.07 National Total 18 Ceuta F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry 33.33 National Total 18 Ceuta F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction . National Total 18 Ceuta F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 46.69 National Total 18 Ceuta F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 69.88 National Total 18 Ceuta F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry 33.33 National Total 18 Ceuta F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction . National Total 18 Ceuta F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 83.49 National Total 18 Ceuta F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 47.73 National Total 18 Ceuta F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry 66.67 National Total 18 Ceuta F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction . National Total 18 Ceuta F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 40.68 National Total 18 Ceuta F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 61.70 National Total 18 Ceuta F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry 33.33 National Total 18 Ceuta F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction . National Total 18 Ceuta F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 72.27 National Total 18 Ceuta G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 11.65 National Total 18 Ceuta G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 20.00 National Total 18 Ceuta G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 0.00 National Total 18 Ceuta G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 13.98 National Total 18 Ceuta G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 11.56 National Total 18 Ceuta G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 20.00 National Total 18 Ceuta G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 0.00 National Total 18 Ceuta G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 13.85 National Total 18 Ceuta G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 10.53 National Total 18 Ceuta G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 20.00 National Total 18 Ceuta G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 0.00 National Total 18 Ceuta G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 12.24 National Total 18 Ceuta H.1 % of enterprises that analyzed Big Data Total Enterprises 3.81 National Total 18 Ceuta H.1 % of enterprises that analyzed Big Data Industry 13.33 National Total 18 Ceuta H.1 % of enterprises that analyzed Big Data Construction 0.00 National Total 18 Ceuta H.1 % of enterprises that analyzed Big Data Services 3.14 National Total 18 Ceuta H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 48.77 National Total 18 Ceuta H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 100.00 National Total 18 Ceuta H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction . National Total 18 Ceuta H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 2.73 National Total 18 Ceuta H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 73.66 National Total 18 Ceuta H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 100.00 National Total 18 Ceuta H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction . National Total 18 Ceuta H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 50.00 National Total 18 Ceuta H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 25.72 National Total 18 Ceuta H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 0.00 National Total 18 Ceuta H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction . National Total 18 Ceuta H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 48.83 National Total 18 Ceuta H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 1.23 National Total 18 Ceuta H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 0.00 National Total 18 Ceuta H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction . National Total 18 Ceuta H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 2.34 National Total 18 Ceuta H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 74.49 National Total 18 Ceuta H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 100.00 National Total 18 Ceuta H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction . National Total 18 Ceuta H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 51.56 National Total 18 Ceuta H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 26.34 National Total 18 Ceuta H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 0.00 National Total 18 Ceuta H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction . National Total 18 Ceuta H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 50.00 National Total 18 Ceuta I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 69.47 National Total 18 Ceuta I.1 ICT Security: % of enterprises with internal security systems Industry 46.67 National Total 18 Ceuta I.1 ICT Security: % of enterprises with internal security systems Construction 62.00 National Total 18 Ceuta I.1 ICT Security: % of enterprises with internal security systems Services 76.91 National Total 18 Ceuta I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 94.63 National Total 18 Ceuta I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 100.00 National Total 18 Ceuta I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 100.00 National Total 18 Ceuta I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 92.42 National Total 18 Ceuta I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 63.11 National Total 18 Ceuta I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 57.14 National Total 18 Ceuta I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 100.00 National Total 18 Ceuta I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 53.40 National Total 18 Ceuta I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 10.42 National Total 18 Ceuta I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 42.86 National Total 18 Ceuta I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 0.00 National Total 18 Ceuta I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 9.21 National Total 18 Ceuta I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 53.18 National Total 18 Ceuta I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 71.43 National Total 18 Ceuta I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 38.71 National Total 18 Ceuta I.1.D ICT Security: % of enterprises that use external data backup (7) Services 54.94 National Total 18 Ceuta I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 38.18 National Total 18 Ceuta I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 57.14 National Total 18 Ceuta I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 22.58 National Total 18 Ceuta I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 40.17 National Total 18 Ceuta J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 78.90 National Total 18 Ceuta J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 100.00 National Total 18 Ceuta J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 86.00 National Total 18 Ceuta J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 71.94 National Total 18 Ceuta J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 59.66 National Total 18 Ceuta J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 46.67 National Total 18 Ceuta J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 100.00 National Total 18 Ceuta J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 46.50 National Total 18 Ceuta J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 6.99 National Total 18 Ceuta J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 6.67 National Total 18 Ceuta J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 0.00 National Total 18 Ceuta J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 10.03 National Total 18 Ceuta J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 47.48 National Total 18 Ceuta J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 26.67 National Total 18 Ceuta J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 0.00 National Total 18 Ceuta J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 73.58 National Total 18 Ceuta J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 95.33 National Total 18 Ceuta J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 100.00 National Total 18 Ceuta J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 100.00 National Total 18 Ceuta J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 92.00 National Total 18 Ceuta J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 19.79 National Total 18 Ceuta J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 53.33 National Total 18 Ceuta J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 0.00 National Total 18 Ceuta J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 18.26 National Total 18 Ceuta J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 7.82 National Total 18 Ceuta J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 6.67 National Total 18 Ceuta J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 4.00 National Total 18 Ceuta J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 9.41 National Total 18 Ceuta J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 0.09 National Total 18 Ceuta J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 0.00 National Total 18 Ceuta J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 18 Ceuta J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 0.15 National Total 18 Ceuta J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 47.66 National Total 18 Ceuta J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 26.67 National Total 18 Ceuta J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 48.00 National Total 18 Ceuta J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 51.97 National Total 18 Ceuta L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 437.50 National Total 18 Ceuta L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 63.10 National Total 18 Ceuta L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 0.00 National Total 18 Ceuta L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 374.41 National Total 18 Ceuta L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 308.90 National Total 18 Ceuta L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 61.67 National Total 18 Ceuta L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 17.28 National Total 18 Ceuta L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 229.96 National Total 18 Ceuta L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 420.77 National Total 18 Ceuta L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 105.25 National Total 18 Ceuta L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 5.47 National Total 18 Ceuta L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 310.04 National Total 18 Ceuta L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 11.77 National Total 18 Ceuta L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 0.00 National Total 18 Ceuta L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 0.00 National Total 18 Ceuta L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 11.77 National Total 19 Melilla B.1 % of enterprises that have computers Total Enterprises 100.00 National Total 19 Melilla B.1 % of enterprises that have computers Industry 100.00 National Total 19 Melilla B.1 % of enterprises that have computers Construction 100.00 National Total 19 Melilla B.1 % of enterprises that have computers Services 100.00 National Total 19 Melilla B.1.1 % Staff that use computers for corporate purposes Total Enterprises 45.94 National Total 19 Melilla B.1.1 % Staff that use computers for corporate purposes Industry 43.32 National Total 19 Melilla B.1.1 % Staff that use computers for corporate purposes Construction 23.63 National Total 19 Melilla B.1.1 % Staff that use computers for corporate purposes Services 50.10 National Total 19 Melilla B.2 % of enterprises that use some type of open source software Total Enterprises 90.23 National Total 19 Melilla B.2 % of enterprises that use some type of open source software Industry 100.00 National Total 19 Melilla B.2 % of enterprises that use some type of open source software Construction 100.00 National Total 19 Melilla B.2 % of enterprises that use some type of open source software Services 86.62 National Total 19 Melilla B.2.A % of enterprises that use open source software by type: Operating systems Total Enterprises 50.85 National Total 19 Melilla B.2.A % of enterprises that use open source software by type: Operating systems Industry 25.00 National Total 19 Melilla B.2.A % of enterprises that use open source software by type: Operating systems Construction 85.71 National Total 19 Melilla B.2.A % of enterprises that use open source software by type: Operating systems Services 44.16 National Total 19 Melilla B.2.B % of enterprises that use open source software by type: Internet Browsers Total Enterprises 89.30 National Total 19 Melilla B.2.B % of enterprises that use open source software by type: Internet Browsers Industry 87.50 National Total 19 Melilla B.2.B % of enterprises that use open source software by type: Internet Browsers Construction 100.00 National Total 19 Melilla B.2.B % of enterprises that use open source software by type: Internet Browsers Services 86.62 National Total 19 Melilla B.2.C % of enterprises that use open source software by type: Office automation applications Total Enterprises 70.39 National Total 19 Melilla B.2.C % of enterprises that use open source software by type: Office automation applications Industry 62.50 National Total 19 Melilla B.2.C % of enterprises that use open source software by type: Office automation applications Construction 100.00 National Total 19 Melilla B.2.C % of enterprises that use open source software by type: Office automation applications Services 63.27 National Total 19 Melilla B.2.D % of enterprises that use open source software by type: Web/Internet servers Total Enterprises 38.14 National Total 19 Melilla B.2.D % of enterprises that use open source software by type: Web/Internet servers Industry 50.00 National Total 19 Melilla B.2.D % of enterprises that use open source software by type: Web/Internet servers Construction 14.29 National Total 19 Melilla B.2.D % of enterprises that use open source software by type: Web/Internet servers Services 43.31 National Total 19 Melilla B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Total Enterprises 16.28 National Total 19 Melilla B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Industry 25.00 National Total 19 Melilla B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Construction 0.00 National Total 19 Melilla B.2.E % of enterprises that use open source software by type: ERP or CRM automatic information processing applications Services 19.75 National Total 19 Melilla B.2.F % of enterprises that use open source software by type: Big Data analysis software Total Enterprises 48.37 National Total 19 Melilla B.2.F % of enterprises that use open source software by type: Big Data analysis software Industry 50.00 National Total 19 Melilla B.2.F % of enterprises that use open source software by type: Big Data analysis software Construction 85.71 National Total 19 Melilla B.2.F % of enterprises that use open source software by type: Big Data analysis software Services 38.22 National Total 19 Melilla B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Total Enterprises 0.93 National Total 19 Melilla B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Industry 0.00 National Total 19 Melilla B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Construction 0.00 National Total 19 Melilla B.3.A % of enterprises with limits on open source use based on reason: Lack of awareness of solutions and lack of references to free software products (13) Services 1.27 National Total 19 Melilla B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Total Enterprises 0.93 National Total 19 Melilla B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Industry 0.00 National Total 19 Melilla B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Construction 0.00 National Total 19 Melilla B.3.B % of enterprises with limits on open source use based on reason: Problems that migration can entail (13) Services 1.27 National Total 19 Melilla B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Total Enterprises 5.12 National Total 19 Melilla B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Industry 0.00 National Total 19 Melilla B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Construction 0.00 National Total 19 Melilla B.3.C % of enterprises with limits on open source use based on reason: Market inertia (13) Services 7.01 National Total 19 Melilla B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Total Enterprises 0.93 National Total 19 Melilla B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Industry 0.00 National Total 19 Melilla B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Construction 0.00 National Total 19 Melilla B.3.D % of enterprises with limits on open source use based on reason: The perception of a lack of quality in these types of solutions (13) Services 1.27 National Total 19 Melilla B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Total Enterprises 0.93 National Total 19 Melilla B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Industry 0.00 National Total 19 Melilla B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Construction 0.00 National Total 19 Melilla B.3.E % of enterprises with limits on open source use based on reason: Lack of support or lack of awareness of it by public organizations for enterprises (13) Services 1.27 National Total 19 Melilla B.3.F % of enterprises with limits on open source use based on reason: Other (13) Total Enterprises 0.00 National Total 19 Melilla B.3.F % of enterprises with limits on open source use based on reason: Other (13) Industry 0.00 National Total 19 Melilla B.3.F % of enterprises with limits on open source use based on reason: Other (13) Construction 0.00 National Total 19 Melilla B.3.F % of enterprises with limits on open source use based on reason: Other (13) Services 0.00 National Total 19 Melilla C.1 ICT specialists: % of enterprises that hired ICT specialists Total Enterprises 15.81 National Total 19 Melilla C.1 ICT specialists: % of enterprises that hired ICT specialists Industry 0.00 National Total 19 Melilla C.1 ICT specialists: % of enterprises that hired ICT specialists Construction 0.00 National Total 19 Melilla C.1 ICT specialists: % of enterprises that hired ICT specialists Services 21.66 National Total 19 Melilla C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Total Enterprises 21.86 National Total 19 Melilla C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Industry 0.00 National Total 19 Melilla C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Construction 0.00 National Total 19 Melilla C.2 ICT specialists: % of enterprises that provided ICT training activities to their employees Services 29.94 National Total 19 Melilla C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Total Enterprises 21.28 National Total 19 Melilla C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Industry . National Total 19 Melilla C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Construction . National Total 19 Melilla C.2.A ICT specialists: % of enterprises that provided ICT training activities to their ICT specialist personnel (2) Services 21.28 National Total 19 Melilla C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Total Enterprises 100.00 National Total 19 Melilla C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Industry . National Total 19 Melilla C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Construction . National Total 19 Melilla C.2.B ICT specialists: % of enterprises that provided ICT training activities to other personnel employed in the company (2) Services 100.00 National Total 19 Melilla C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Total Enterprises 0.93 National Total 19 Melilla C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Industry 0.00 National Total 19 Melilla C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Construction 0.00 National Total 19 Melilla C.3 ICT specialists: % of enterprises that hired or tried to hire ICT specialists Services 1.27 National Total 19 Melilla C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Total Enterprises 0.00 National Total 19 Melilla C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Industry 0.00 National Total 19 Melilla C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Construction 0.00 National Total 19 Melilla C.4 ICT specialists: % of enterprises that faced any difficulty when covering an ICT specialist vacancy Services 0.00 National Total 19 Melilla C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Total Enterprises 17.83 National Total 19 Melilla C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Industry 62.50 National Total 19 Melilla C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Construction 0.00 National Total 19 Melilla C.5.A.1 % of enterprises whose ICT infrastructure was maintained by their own employees Services 18.05 National Total 19 Melilla C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Total Enterprises 71.94 National Total 19 Melilla C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Industry 12.50 National Total 19 Melilla C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Construction 100.00 National Total 19 Melilla C.5.A.2 % of enterprises whose ICT infrastructure was maintained by external providers Services 70.49 National Total 19 Melilla C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Total Enterprises 50.70 National Total 19 Melilla C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Industry 62.50 National Total 19 Melilla C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Construction 57.14 National Total 19 Melilla C.5.B.1 % of enterprises whose office software support was mainly provided by their own employees Services 47.77 National Total 19 Melilla C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Total Enterprises 39.07 National Total 19 Melilla C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Industry 12.50 National Total 19 Melilla C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Construction 42.86 National Total 19 Melilla C.5.B.2 % of enterprises whose office software support was mainly provided by external providers Services 40.76 National Total 19 Melilla C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Total Enterprises 13.95 National Total 19 Melilla C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Industry 37.50 National Total 19 Melilla C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Construction 0.00 National Total 19 Melilla C.5.C.1 % of enterprises whose development of business management systems/software was mainly carried out by their own employees Services 15.29 National Total 19 Melilla C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Total Enterprises 54.42 National Total 19 Melilla C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Industry 37.50 National Total 19 Melilla C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Construction 71.43 National Total 19 Melilla C.5.C.2 % of enterprises whose development of business management systems/software was mainly carried out by external providers Services 51.59 National Total 19 Melilla C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Total Enterprises 13.95 National Total 19 Melilla C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Industry 50.00 National Total 19 Melilla C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Construction 0.00 National Total 19 Melilla C.5.D.1 % of enterprises whose support for business management systems/software was mainly provided by in-house staff Services 14.01 National Total 19 Melilla C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Total Enterprises 63.10 National Total 19 Melilla C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Industry 25.00 National Total 19 Melilla C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Construction 71.43 National Total 19 Melilla C.5.D.2 % of enterprises whose support for business management systems/software was mainly provided by their own employees Services 64.76 National Total 19 Melilla C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Total Enterprises 5.58 National Total 19 Melilla C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Industry 12.50 National Total 19 Melilla C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Construction 0.00 National Total 19 Melilla C.5.E.1 % of enterprises whose web solutions development was mainly done by their own employees Services 6.37 National Total 19 Melilla C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Total Enterprises 41.09 National Total 19 Melilla C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Industry 37.50 National Total 19 Melilla C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Construction 42.86 National Total 19 Melilla C.5.E.2 % of enterprises whose web solutions development was mainly done by external providers Services 40.98 National Total 19 Melilla C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Total Enterprises 5.58 National Total 19 Melilla C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Industry 25.00 National Total 19 Melilla C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Construction 0.00 National Total 19 Melilla C.5.F.1 % of enterprises whose support for web solutions was mainly provided by their own employees Services 5.10 National Total 19 Melilla C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Total Enterprises 35.50 National Total 19 Melilla C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Industry 25.00 National Total 19 Melilla C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Construction 14.29 National Total 19 Melilla C.5.F.2 % of enterprises whose support for web solutions was mainly provided by external providers Services 42.25 National Total 19 Melilla C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Total Enterprises 13.95 National Total 19 Melilla C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Industry 62.50 National Total 19 Melilla C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Construction 28.57 National Total 19 Melilla C.5.G.1 % of enterprises whose security and data protection was mainly carried out by in-house staff Services 5.10 National Total 19 Melilla C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Total Enterprises 65.58 National Total 19 Melilla C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Industry 25.00 National Total 19 Melilla C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Construction 14.29 National Total 19 Melilla C.5.G.2 % of enterprises whose security and data protection was mainly carried out by external providers Services 83.44 National Total 19 Melilla D.1 % of enterprises with an Internet connection Total Enterprises 100.00 National Total 19 Melilla D.1 % of enterprises with an Internet connection Industry 100.00 National Total 19 Melilla D.1 % of enterprises with an Internet connection Construction 100.00 National Total 19 Melilla D.1 % of enterprises with an Internet connection Services 100.00 National Total 19 Melilla D.1.1 % Staff that use computers connected to the Internet for corporate purposes Total Enterprises 43.92 National Total 19 Melilla D.1.1 % Staff that use computers connected to the Internet for corporate purposes Industry 32.91 National Total 19 Melilla D.1.1 % Staff that use computers connected to the Internet for corporate purposes Construction 23.63 National Total 19 Melilla D.1.1 % Staff that use computers connected to the Internet for corporate purposes Services 48.42 National Total 19 Melilla D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Total Enterprises 93.80 National Total 19 Melilla D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Industry 100.00 National Total 19 Melilla D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Construction 100.00 National Total 19 Melilla D.2.-D.4.A % of enterprises with Internet access by type: landline broadband or mobile broadband Internet access (1) Services 91.51 National Total 19 Melilla D.2 % of enterprises with a Internet access connection: landline broadband (1) Total Enterprises 92.87 National Total 19 Melilla D.2 % of enterprises with a Internet access connection: landline broadband (1) Industry 87.50 National Total 19 Melilla D.2 % of enterprises with a Internet access connection: landline broadband (1) Construction 100.00 National Total 19 Melilla D.2 % of enterprises with a Internet access connection: landline broadband (1) Services 91.51 National Total 19 Melilla D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Total Enterprises 44.81 National Total 19 Melilla D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Industry 37.50 National Total 19 Melilla D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Construction 28.57 National Total 19 Melilla D.2.1.1 % of enterprises with a Internet access connection: landline broadband: DSL connection (ADSL, SDSL,...) (3) Services 49.89 National Total 19 Melilla D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Total Enterprises 67.60 National Total 19 Melilla D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Industry 62.50 National Total 19 Melilla D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Construction 71.43 National Total 19 Melilla D.2.1.2 % of enterprises with a Internet access connection: landline broadband: connection through cable and fiber optic networks (FTTH) (3) Services 67.09 National Total 19 Melilla D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Total Enterprises 0.00 National Total 19 Melilla D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Industry 0.00 National Total 19 Melilla D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Construction 0.00 National Total 19 Melilla D.2.1.3 % of enterprises with a Internet access connection: landline broadband: other landline connections (PLC, leased line, satellite ...) (3) Services 0.00 National Total 19 Melilla D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Total Enterprises 0.00 National Total 19 Melilla D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Industry 0.00 National Total 19 Melilla D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Construction 0.00 National Total 19 Melilla D.3.A of enterprises with landline broadband and maximum download speed below 2 Mb/sec (3) Services 0.00 National Total 19 Melilla D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Total Enterprises 12.09 National Total 19 Melilla D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Industry 0.00 National Total 19 Melilla D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Construction 42.86 National Total 19 Melilla D.3.B % of enterprises with landline broadband and maximum download speed greater than or equal to 2 Mb/sec and less than 10 Mb/sec (3) Services 5.10 National Total 19 Melilla D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Total Enterprises 14.88 National Total 19 Melilla D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Industry 25.00 National Total 19 Melilla D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Construction 0.00 National Total 19 Melilla D.3.C % of enterprises with landline broadband and maximum download speed greater than or equal to 10Mb/sec and less than 30 Mb/sec (3) Services 17.83 National Total 19 Melilla D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Total Enterprises 32.56 National Total 19 Melilla D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Industry 12.50 National Total 19 Melilla D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Construction 57.14 National Total 19 Melilla D.3.D % of enterprises with landline broadband and maximum download speed greater than or equal to 30 Mb/sec and less than 100 Mb/sec (3) Services 28.03 National Total 19 Melilla D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Total Enterprises 33.33 National Total 19 Melilla D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Industry 50.00 National Total 19 Melilla D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Construction 0.00 National Total 19 Melilla D.3.E % of enterprises with landline broadband and maximum download speed of 100 Mb/sec or higher (3) Services 40.55 National Total 19 Melilla D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Total Enterprises 72.87 National Total 19 Melilla D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Industry 75.00 National Total 19 Melilla D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Construction 71.43 National Total 19 Melilla D.4.A % of enterprises with a Internet access connection: mobile broadband (1) Services 73.04 National Total 19 Melilla D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Total Enterprises 56.43 National Total 19 Melilla D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Industry 50.00 National Total 19 Melilla D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Construction 57.14 National Total 19 Melilla D.4.A.1 % of enterprises with a Internet access connection: mobile broadband: using a laptop or similar device with 3G technology or higher (3) Services 56.90 National Total 19 Melilla D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Total Enterprises 56.12 National Total 19 Melilla D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Industry 62.50 National Total 19 Melilla D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Construction 71.43 National Total 19 Melilla D.4.A.2 % of enterprises with a Internet access connection: mobile broadband: using a smartphone or similar device with 3G technology or higher (3) Services 51.38 National Total 19 Melilla D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Total Enterprises 41.24 National Total 19 Melilla D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Industry 25.00 National Total 19 Melilla D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Construction 0.00 National Total 19 Melilla D.4.B % of enterprises with Internet access by type: other landline connections (analogue networks, GSM, GPRS, EDGE...) (3) Services 53.93 National Total 19 Melilla D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Total Enterprises 14.57 National Total 19 Melilla D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Industry 12.98 National Total 19 Melilla D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Construction 4.95 National Total 19 Melilla D.5 % Staff who are provided with a portable device that enables a mobile Internet connection for business use Services 16.40 National Total 19 Melilla D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Total Enterprises 70.08 National Total 19 Melilla D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Industry 87.50 National Total 19 Melilla D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Construction 71.43 National Total 19 Melilla D.6.A % of enterprises that provide a portable device with mobile connection to access enterprise e-mail (1)(3) Services 67.94 National Total 19 Melilla D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Total Enterprises 43.41 National Total 19 Melilla D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Industry 25.00 National Total 19 Melilla D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Construction 71.43 National Total 19 Melilla D.6.B % of enterprises that provide a portable device with mobile connection to access and modify enterprise documents (1)(3) Services 37.79 National Total 19 Melilla D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Total Enterprises 42.48 National Total 19 Melilla D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Industry 37.50 National Total 19 Melilla D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Construction 71.43 National Total 19 Melilla D.6.C % of enterprises that provide a portable device with mobile connection to use enterprise software applications (1)(3) Services 35.24 National Total 19 Melilla D.7 % of enterprises with Internet connection and website/web page (3) Total Enterprises 56.43 National Total 19 Melilla D.7 % of enterprises with Internet connection and website/web page (3) Industry 62.50 National Total 19 Melilla D.7 % of enterprises with Internet connection and website/web page (3) Construction 85.71 National Total 19 Melilla D.7 % of enterprises with Internet connection and website/web page (3) Services 47.98 National Total 19 Melilla D.7.1.A Web Services: Company Presentation (4) Total Enterprises 67.03 National Total 19 Melilla D.7.1.A Web Services: Company Presentation (4) Industry 80.00 National Total 19 Melilla D.7.1.A Web Services: Company Presentation (4) Construction 33.33 National Total 19 Melilla D.7.1.A Web Services: Company Presentation (4) Services 81.42 National Total 19 Melilla D.7.1.B Web Services: Receiving orders or bookings online (4) Total Enterprises 29.95 National Total 19 Melilla D.7.1.B Web Services: Receiving orders or bookings online (4) Industry 20.00 National Total 19 Melilla D.7.1.B Web Services: Receiving orders or bookings online (4) Construction 0.00 National Total 19 Melilla D.7.1.B Web Services: Receiving orders or bookings online (4) Services 45.58 National Total 19 Melilla D.7.1.C Web Services: Access to product catalogs or price lists (4) Total Enterprises 52.20 National Total 19 Melilla D.7.1.C Web Services: Access to product catalogs or price lists (4) Industry 20.00 National Total 19 Melilla D.7.1.C Web Services: Access to product catalogs or price lists (4) Construction 33.33 National Total 19 Melilla D.7.1.C Web Services: Access to product catalogs or price lists (4) Services 65.49 National Total 19 Melilla D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Total Enterprises 6.59 National Total 19 Melilla D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Industry 0.00 National Total 19 Melilla D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Construction 0.00 National Total 19 Melilla D.7.1.D Web Services: Possibility of customizing or designing products by customers (4) Services 10.62 National Total 19 Melilla D.7.1.E Web Services: Online order tracking (4) Total Enterprises 21.70 National Total 19 Melilla D.7.1.E Web Services: Online order tracking (4) Industry 0.00 National Total 19 Melilla D.7.1.E Web Services: Online order tracking (4) Construction 0.00 National Total 19 Melilla D.7.1.E Web Services: Online order tracking (4) Services 34.96 National Total 19 Melilla D.7.1.F Web Services: Website customization for regular users (4) Total Enterprises 4.95 National Total 19 Melilla D.7.1.F Web Services: Website customization for regular users (4) Industry 0.00 National Total 19 Melilla D.7.1.F Web Services: Website customization for regular users (4) Construction 0.00 National Total 19 Melilla D.7.1.F Web Services: Website customization for regular users (4) Services 7.96 National Total 19 Melilla D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Total Enterprises 33.79 National Total 19 Melilla D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Industry 20.00 National Total 19 Melilla D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Construction 0.00 National Total 19 Melilla D.7.1.G Web Services: Links or references to the company's profiles on social media (4) Services 51.77 National Total 19 Melilla D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Total Enterprises 68.68 National Total 19 Melilla D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Industry 100.00 National Total 19 Melilla D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Construction 33.33 National Total 19 Melilla D.7.1.H Web Services: Privacy policy statement or certification related to website security (4) Services 81.42 National Total 19 Melilla D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Total Enterprises 23.08 National Total 19 Melilla D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Industry 40.00 National Total 19 Melilla D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Construction 0.00 National Total 19 Melilla D.7.1.I Web Services: Job advertisements or receipt of job applications online (4) Services 31.86 National Total 19 Melilla D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Total Enterprises 32.97 National Total 19 Melilla D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Industry 40.00 National Total 19 Melilla D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Construction 33.33 National Total 19 Melilla D.7.1.J Web Services: Possibility of electronic submission of complaint forms (4) Services 31.86 National Total 19 Melilla D.8 % of enterprises that used the internet to interact with the Public Administration (3) Total Enterprises 92.56 National Total 19 Melilla D.8 % of enterprises that used the internet to interact with the Public Administration (3) Industry 75.00 National Total 19 Melilla D.8 % of enterprises that used the internet to interact with the Public Administration (3) Construction 100.00 National Total 19 Melilla D.8 % of enterprises that used the internet to interact with the Public Administration (3) Services 92.36 National Total 19 Melilla D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Total Enterprises 87.29 National Total 19 Melilla D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Industry 75.00 National Total 19 Melilla D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Construction 100.00 National Total 19 Melilla D.8.A Reasons for interacting with the Public Administration: To obtain information (3) Services 85.14 National Total 19 Melilla D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Total Enterprises 87.29 National Total 19 Melilla D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Industry 75.00 National Total 19 Melilla D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Construction 100.00 National Total 19 Melilla D.8.B Reasons for interacting with the Public Administration: To btain forms or forms (3) Services 85.14 National Total 19 Melilla D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Total Enterprises 66.67 National Total 19 Melilla D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Industry 50.00 National Total 19 Melilla D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Construction 71.43 National Total 19 Melilla D.8.C Reasons for interacting with the Public Administration: To Return completed forms (3) Services 67.09 National Total 19 Melilla D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Total Enterprises 68.22 National Total 19 Melilla D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Industry 75.00 National Total 19 Melilla D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Construction 57.14 National Total 19 Melilla D.8.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (3) Services 70.49 National Total 19 Melilla D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Total Enterprises 62.17 National Total 19 Melilla D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Industry 50.00 National Total 19 Melilla D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Construction 57.14 National Total 19 Melilla D.8.E Reasons for interacting with the Public Administration: For social security contribution declarationwithout any additional paper-based formalities (3) Services 64.76 National Total 19 Melilla D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Total Enterprises 66.67 National Total 19 Melilla D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Industry 50.00 National Total 19 Melilla D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Construction 100.00 National Total 19 Melilla D.9 % of enterprises that provide their employees have remote access to the enterprise email system, documents or applications (3) Services 59.45 National Total 19 Melilla D.10 % of enterprises that pay to advertise on the Internet (3) Total Enterprises 19.53 National Total 19 Melilla D.10 % of enterprises that pay to advertise on the Internet (3) Industry 0.00 National Total 19 Melilla D.10 % of enterprises that pay to advertise on the Internet (3) Construction 85.71 National Total 19 Melilla D.10 % of enterprises that pay to advertise on the Internet (3) Services 3.82 National Total 19 Melilla D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Total Enterprises 19.53 National Total 19 Melilla D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Industry 0.00 National Total 19 Melilla D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Construction 85.71 National Total 19 Melilla D.11 Target advertising: % of enterprises that pay to advertise on the Internet using targeted advertising methods (3) Services 3.82 National Total 19 Melilla D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Total Enterprises 100.00 National Total 19 Melilla D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Industry . National Total 19 Melilla D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Construction 100.00 National Total 19 Melilla D.11.A Target advertising: % of enterprises using targeted advertising based on website content or user keyword searches (12) Services 100.00 National Total 19 Melilla D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Total Enterprises 100.00 National Total 19 Melilla D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Industry . National Total 19 Melilla D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Construction 100.00 National Total 19 Melilla D.11.B Target advertising: % of enterprises using targeted advertising based on tracking users' past activities or online profiles (12) Services 100.00 National Total 19 Melilla D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Total Enterprises 71.43 National Total 19 Melilla D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Industry . National Total 19 Melilla D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Construction 66.67 National Total 19 Melilla D.11.C Target advertising: % of enterprises using targeted advertising based on the geolocation of Internet users (12) Services 100.00 National Total 19 Melilla D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Total Enterprises 14.29 National Total 19 Melilla D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Industry . National Total 19 Melilla D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Construction 0.00 National Total 19 Melilla D.11.D Target advertising: % of enterprises using other methods of targeted advertising different from the above (12) Services 100.00 National Total 19 Melilla D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Total Enterprises 48.84 National Total 19 Melilla D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Industry 62.50 National Total 19 Melilla D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Construction 42.86 National Total 19 Melilla D.12 % of enterprises that use electronic signatures ináaácommunicationásentáfromátheirácompany (3) Services 49.04 National Total 19 Melilla D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Total Enterprises 17.14 National Total 19 Melilla D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Industry 20.00 National Total 19 Melilla D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Construction 33.33 National Total 19 Melilla D.12.1.A % of enterprises that use electronic signatures to interact with their customers and/or suppliers (5) Services 12.99 National Total 19 Melilla D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Total Enterprises 100.00 National Total 19 Melilla D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Industry 100.00 National Total 19 Melilla D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Construction 100.00 National Total 19 Melilla D.12.1.B % of enterprises that use electronic signatures to interact with the Public Administration (5) Services 100.00 National Total 19 Melilla E.1 Social Media: % of enterprises that use Social Media (3) Total Enterprises 35.81 National Total 19 Melilla E.1 Social Media: % of enterprises that use Social Media (3) Industry 37.50 National Total 19 Melilla E.1 Social Media: % of enterprises that use Social Media (3) Construction 57.14 National Total 19 Melilla E.1 Social Media: % of enterprises that use Social Media (3) Services 29.94 National Total 19 Melilla E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Total Enterprises 97.40 National Total 19 Melilla E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Industry 100.00 National Total 19 Melilla E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Construction 100.00 National Total 19 Melilla E.1.A Social Media: % of enterprises that use Social Media (Facebook, LinkedIn, Tuenti, Google+, Viadeo, Yammer, ...) (9) Services 95.74 National Total 19 Melilla E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Total Enterprises 33.77 National Total 19 Melilla E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Industry 33.33 National Total 19 Melilla E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Construction 0.00 National Total 19 Melilla E.1.B Social Media: % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (9) Services 51.06 National Total 19 Melilla E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Total Enterprises 31.17 National Total 19 Melilla E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Industry 33.33 National Total 19 Melilla E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Construction 0.00 National Total 19 Melilla E.1.C Social Media: % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (9) Services 46.81 National Total 19 Melilla E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Total Enterprises 20.78 National Total 19 Melilla E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Industry 33.33 National Total 19 Melilla E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Construction 0.00 National Total 19 Melilla E.1.D Social Media: % of enterprises that use wiki-based knowledge sharing tools (9) Services 29.79 National Total 19 Melilla E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Total Enterprises 36.36 National Total 19 Melilla E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Industry 33.33 National Total 19 Melilla E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Construction 0.00 National Total 19 Melilla E.2.A Social Media: % of enterprises that consider social media to be useful for the generation or development business (9) Services 55.32 National Total 19 Melilla E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Total Enterprises 61.04 National Total 19 Melilla E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Industry 33.33 National Total 19 Melilla E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Construction 100.00 National Total 19 Melilla E.2.B Social Media: % of enterprises that consider social media to be somewhat useful for the generation or development business (9) Services 44.68 National Total 19 Melilla E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Total Enterprises 0.00 National Total 19 Melilla E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Industry 0.00 National Total 19 Melilla E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Construction 0.00 National Total 19 Melilla E.2.C Social Media: % of enterprises that consider social media to be not at all useful for the generation or development business (9) Services 0.00 National Total 19 Melilla F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Total Enterprises 9.30 National Total 19 Melilla F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Industry 0.00 National Total 19 Melilla F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Construction 0.00 National Total 19 Melilla F.1 Cloud Computing: % of enterprises that purchase cloud computing services used via the Internet (3) Services 12.74 National Total 19 Melilla F.2.A Cloud Computing: % of enterprises that purchase email services (6) Total Enterprises 20.00 National Total 19 Melilla F.2.A Cloud Computing: % of enterprises that purchase email services (6) Industry . National Total 19 Melilla F.2.A Cloud Computing: % of enterprises that purchase email services (6) Construction . National Total 19 Melilla F.2.A Cloud Computing: % of enterprises that purchase email services (6) Services 20.00 National Total 19 Melilla F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Total Enterprises 70.00 National Total 19 Melilla F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Industry . National Total 19 Melilla F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Construction . National Total 19 Melilla F.2.B Cloud Computing: % of enterprises that purchase office automation software(6) Services 70.00 National Total 19 Melilla F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Total Enterprises 30.00 National Total 19 Melilla F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Industry . National Total 19 Melilla F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Construction . National Total 19 Melilla F.2.C Cloud Computing: % of enterprises that purchase server (hosting) of company databases (6) Services 30.00 National Total 19 Melilla F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Total Enterprises 80.00 National Total 19 Melilla F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Industry . National Total 19 Melilla F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Construction . National Total 19 Melilla F.2.D Cloud Computing: % of enterprises that purchase file storage (6) Services 80.00 National Total 19 Melilla F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Total Enterprises 10.00 National Total 19 Melilla F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Industry . National Total 19 Melilla F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Construction . National Total 19 Melilla F.2.E Cloud Computing: % of enterprises that purchase financial or accounting IT applications(6) Services 10.00 National Total 19 Melilla F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Total Enterprises 20.00 National Total 19 Melilla F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Industry . National Total 19 Melilla F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Construction . National Total 19 Melilla F.2.F Cloud Computing: % of enterprises that purchase IT applications for managing information about customer (6) Services 20.00 National Total 19 Melilla F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Total Enterprises 0.00 National Total 19 Melilla F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Industry . National Total 19 Melilla F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Construction . National Total 19 Melilla F.2.G Cloud Computing: % of enterprises that purchase computing capacity to run the enterprise's own software (6) Services 0.00 National Total 19 Melilla F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Total Enterprises 100.00 National Total 19 Melilla F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Industry . National Total 19 Melilla F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Construction . National Total 19 Melilla F.3.A Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from shared servers (6) Services 100.00 National Total 19 Melilla F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Total Enterprises 10.00 National Total 19 Melilla F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Industry . National Total 19 Melilla F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Construction . National Total 19 Melilla F.3.B Cloud Computing: % of enterprises that purchase a Cloud Computing service delivered from servers reserved exclusively for their company (6) Services 10.00 National Total 19 Melilla G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Total Enterprises 31.01 National Total 19 Melilla G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Industry 37.50 National Total 19 Melilla G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Construction 14.29 National Total 19 Melilla G.1 Integration of information among the company: % of enterprises that had some computer application for managing client information (CRM tools) Services 34.82 National Total 19 Melilla G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Total Enterprises 21.09 National Total 19 Melilla G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Industry 37.50 National Total 19 Melilla G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Construction 14.29 National Total 19 Melilla G.1.A Integration of information among the company: % of enterprises that had CRM tools for: To collect, store and share information about clients Services 21.23 National Total 19 Melilla G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Total Enterprises 28.22 National Total 19 Melilla G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Industry 37.50 National Total 19 Melilla G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Construction 14.29 National Total 19 Melilla G.1.B Integration of information among the company: % of enterprises that had CRM tools for: To analyse the available information about clients with commercial and marketing purposes Services 31.00 National Total 19 Melilla H.1 % of enterprises that analyzed Big Data Total Enterprises 17.21 National Total 19 Melilla H.1 % of enterprises that analyzed Big Data Industry 25.00 National Total 19 Melilla H.1 % of enterprises that analyzed Big Data Construction 14.29 National Total 19 Melilla H.1 % of enterprises that analyzed Big Data Services 17.20 National Total 19 Melilla H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Total Enterprises 32.43 National Total 19 Melilla H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Industry 100.00 National Total 19 Melilla H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Construction 0.00 National Total 19 Melilla H.1.A % of enterprises that analyzed Big Data by source type: company-owned data using sensors or smart devices (11) Services 29.63 National Total 19 Melilla H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Total Enterprises 62.16 National Total 19 Melilla H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Industry 50.00 National Total 19 Melilla H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Construction 100.00 National Total 19 Melilla H.1.B % of enterprises that analyzed Big Data by source type: geolocation data from wearable devices (11) Services 55.56 National Total 19 Melilla H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Total Enterprises 48.65 National Total 19 Melilla H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Industry 0.00 National Total 19 Melilla H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Construction 0.00 National Total 19 Melilla H.1.C % of enterprises that analyzed Big Data by source type: data generated by social media (11) Services 66.67 National Total 19 Melilla H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Total Enterprises 5.41 National Total 19 Melilla H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Industry 50.00 National Total 19 Melilla H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Construction 0.00 National Total 19 Melilla H.1.D % of enterprises that analyzed Big Data by source type: other Big Data sources (11) Services 0.00 National Total 19 Melilla H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Total Enterprises 29.73 National Total 19 Melilla H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Industry 100.00 National Total 19 Melilla H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Construction 0.00 National Total 19 Melilla H.2.A % of enterprises that performed Big Data analysis with their own employees (11) Services 25.93 National Total 19 Melilla H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Total Enterprises 81.08 National Total 19 Melilla H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Industry 100.00 National Total 19 Melilla H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Construction 100.00 National Total 19 Melilla H.2.A % of enterprises that performed Big Data analysis with their external providers (11) Services 74.07 National Total 19 Melilla I.1 ICT Security: % of enterprises with internal security systems Total Enterprises 90.70 National Total 19 Melilla I.1 ICT Security: % of enterprises with internal security systems Industry 75.00 National Total 19 Melilla I.1 ICT Security: % of enterprises with internal security systems Construction 100.00 National Total 19 Melilla I.1 ICT Security: % of enterprises with internal security systems Services 89.81 National Total 19 Melilla I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Total Enterprises 100.00 National Total 19 Melilla I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Industry 100.00 National Total 19 Melilla I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Construction 100.00 National Total 19 Melilla I.1.A ICT Security: % of enterprises that apply strong password authentication (7) Services 100.00 National Total 19 Melilla I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Total Enterprises 34.87 National Total 19 Melilla I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Industry 50.00 National Total 19 Melilla I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Construction 42.86 National Total 19 Melilla I.1.B ICT Security: % of enterprises that use user identification and authentication with hardware elements (7) Services 31.21 National Total 19 Melilla I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Total Enterprises 10.26 National Total 19 Melilla I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Industry 0.00 National Total 19 Melilla I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Construction 14.29 National Total 19 Melilla I.1.C ICT Security: % of enterprises that use user identification and authentication with biometric elements (7) Services 9.93 National Total 19 Melilla I.1.D ICT Security: % of enterprises that use external data backup (7) Total Enterprises 48.21 National Total 19 Melilla I.1.D ICT Security: % of enterprises that use external data backup (7) Industry 83.33 National Total 19 Melilla I.1.D ICT Security: % of enterprises that use external data backup (7) Construction 14.29 National Total 19 Melilla I.1.D ICT Security: % of enterprises that use external data backup (7) Services 55.32 National Total 19 Melilla I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Total Enterprises 32.31 National Total 19 Melilla I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Industry 100.00 National Total 19 Melilla I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Construction 14.29 National Total 19 Melilla I.1.E ICT Security: % of enterprises that use protocols to analyze security incidents (7) Services 31.91 National Total 19 Melilla J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Total Enterprises 87.91 National Total 19 Melilla J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Industry 75.00 National Total 19 Melilla J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Construction 100.00 National Total 19 Melilla J.1 Billing: % of enterprises that send out paper invoices to other enterprises or public administrations Services 85.99 National Total 19 Melilla J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Total Enterprises 35.98 National Total 19 Melilla J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Industry 66.67 National Total 19 Melilla J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Construction 57.14 National Total 19 Melilla J.2.A Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations (8) Services 26.67 National Total 19 Melilla J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Total Enterprises 11.64 National Total 19 Melilla J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Industry 33.33 National Total 19 Melilla J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Construction 0.00 National Total 19 Melilla J.2.A.1 Billing: % of enterprises that sent electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices sent (1) Services 13.33 National Total 19 Melilla J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Total Enterprises 58.38 National Total 19 Melilla J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Industry 50.00 National Total 19 Melilla J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Construction 100.00 National Total 19 Melilla J.2.B Billing: % of enterprises that sent electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) to other enterprises or public administrations (1) Services 46.17 National Total 19 Melilla J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Total Enterprises 96.83 National Total 19 Melilla J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Industry 100.00 National Total 19 Melilla J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Construction 100.00 National Total 19 Melilla J.2.C Billing: % of enterprises that send out paper invoices to other enterprises or public administrations (1) Services 95.56 National Total 19 Melilla J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Total Enterprises 29.98 National Total 19 Melilla J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Industry 16.67 National Total 19 Melilla J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Construction 0.00 National Total 19 Melilla J.2.C.1 Billing: % of enterprises that send all out paper invoices to other enterprises or public administrations (1) Services 40.49 National Total 19 Melilla J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Total Enterprises 12.56 National Total 19 Melilla J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Industry 0.00 National Total 19 Melilla J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Construction 0.00 National Total 19 Melilla J.3.A Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) Services 17.20 National Total 19 Melilla J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Total Enterprises 2.79 National Total 19 Melilla J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Industry 0.00 National Total 19 Melilla J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Construction 0.00 National Total 19 Melilla J.3.A.1 Billing: % of enterprises that received electronic invoices that allow for automatic computer processing (e.g., EDI, UBL, XML) to other enterprises or public administrations in 50% or more of the total number of invoices received Services 3.82 National Total 19 Melilla J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Total Enterprises 73.02 National Total 19 Melilla J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Industry 37.50 National Total 19 Melilla J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Construction 100.00 National Total 19 Melilla J.3.B Billing: % of enterprises that received electronic invoices which do not allow automatic computer processing (e.g., PDF, scanned paper invoices) Services 69.43 National Total 19 Melilla L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Total Enterprises 366.11 National Total 19 Melilla L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Industry 63.25 National Total 19 Melilla L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Construction 29.40 National Total 19 Melilla L.1 Expenditure on ICT (thousands of euros): Total expenditure on Information and Communication Technologies assets during 2015 Services 273.46 National Total 19 Melilla L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Total Enterprises 556.80 National Total 19 Melilla L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Industry 185.88 National Total 19 Melilla L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Construction 6.30 National Total 19 Melilla L.2 Expenditure on ICT (thousands of euros): Total expenditure in software, standard or customised, during 2015 Services 364.62 National Total 19 Melilla L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Total Enterprises 215.21 National Total 19 Melilla L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Industry 0.00 National Total 19 Melilla L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Construction 0.00 National Total 19 Melilla L.3 Expenditure on ICT (thousands of euros): Total expenditure on information technology and consulting services, telecommunication services or other ICT services, during 2015 Services 215.21 National Total 19 Melilla L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Total Enterprises 460.87 National Total 19 Melilla L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Industry 366.26 National Total 19 Melilla L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Construction 0.00 National Total 19 Melilla L.4 Expenditure on ICT (thousands of euros): Other ICT expenses during 2015 Services 94.60