Activity grouping (except CNAE 56, 64-66 and 95.1)	Main variables	Size of the enterprise	Total
Total Enterprises	E.1 % of enterprises that use Social Media (1) (1)	Total	49,57
Total Enterprises	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	46,86
Total Enterprises	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	61,12
Total Enterprises	E.1 % of enterprises that use Social Media (1) (1)	250 or more	73,87
Total Enterprises	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	94,44
Total Enterprises	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	94,43
Total Enterprises	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	94,43
Total Enterprises	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	94,66
Total Enterprises	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	40,61
Total Enterprises	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	37,35
Total Enterprises	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	50,43
Total Enterprises	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	62,77
Total Enterprises	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	43,74
Total Enterprises	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	40,38
Total Enterprises	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	54,14
Total Enterprises	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	65,23
Total Enterprises	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	9,44
Total Enterprises	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	8,12
Total Enterprises	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	12,32
Total Enterprises	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	22,94
Total Enterprises	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	88,74
Total Enterprises	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	89,02
Total Enterprises	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	87,98
Total Enterprises	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	86,47
Total Enterprises	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	64,31
Total Enterprises	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	64,31
Total Enterprises	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	63,72
Total Enterprises	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	66,75
Total Enterprises	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	35,31
Total Enterprises	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	34,82
Total Enterprises	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	36,41
Total Enterprises	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	40,31
Total Enterprises	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	29,98
Total Enterprises	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	29,47
Total Enterprises	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	30,02
Total Enterprises	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	39,76
Total Enterprises	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	27,09
Total Enterprises	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	23,16
Total Enterprises	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	38,02
Total Enterprises	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	57,49
Total Enterprises	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	31,24
Total Enterprises	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	29,63
Total Enterprises	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	35,18
Total Enterprises	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	46,16
Total Enterprises	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	48,29
Total Enterprises	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	48,07
Total Enterprises	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	48,24
Total Enterprises	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	52,69
Total Enterprises	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	43,74
Total Enterprises	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	44,13
Total Enterprises	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	42,96
Total Enterprises	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	39,39
Total Enterprises	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	3,21
Total Enterprises	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	3,2
Total Enterprises	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	3,31
Total Enterprises	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	3,07
1. Total Industry (CNAE 10-39)	E.1 % of enterprises that use Social Media (1) (1)	Total	44,14
1. Total Industry (CNAE 10-39)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	41,35
1. Total Industry (CNAE 10-39)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	52,96
1. Total Industry (CNAE 10-39)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	69,31
1. Total Industry (CNAE 10-39)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	92,34
1. Total Industry (CNAE 10-39)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	92,57
1. Total Industry (CNAE 10-39)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	91,37
1. Total Industry (CNAE 10-39)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	92,86
1. Total Industry (CNAE 10-39)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	35,35
1. Total Industry (CNAE 10-39)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	31,09
1. Total Industry (CNAE 10-39)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	45,22
1. Total Industry (CNAE 10-39)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	60,71
1. Total Industry (CNAE 10-39)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	46,05
1. Total Industry (CNAE 10-39)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	42,63
1. Total Industry (CNAE 10-39)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	53,89
1. Total Industry (CNAE 10-39)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	66,78
1. Total Industry (CNAE 10-39)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	6,82
1. Total Industry (CNAE 10-39)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	5,77
1. Total Industry (CNAE 10-39)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	7,66
1. Total Industry (CNAE 10-39)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	19,57
1. Total Industry (CNAE 10-39)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	87,59
1. Total Industry (CNAE 10-39)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	87,74
1. Total Industry (CNAE 10-39)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	87,44
1. Total Industry (CNAE 10-39)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	85,84
1. Total Industry (CNAE 10-39)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	59,05
1. Total Industry (CNAE 10-39)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	59,39
1. Total Industry (CNAE 10-39)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	57,61
1. Total Industry (CNAE 10-39)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	59,56
1. Total Industry (CNAE 10-39)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	31,57
1. Total Industry (CNAE 10-39)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	31,64
1. Total Industry (CNAE 10-39)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	30,68
1. Total Industry (CNAE 10-39)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	34,1
1. Total Industry (CNAE 10-39)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	26,77
1. Total Industry (CNAE 10-39)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	26,4
1. Total Industry (CNAE 10-39)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	25,4
1. Total Industry (CNAE 10-39)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	37,81
1. Total Industry (CNAE 10-39)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	20,64
1. Total Industry (CNAE 10-39)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	16,87
1. Total Industry (CNAE 10-39)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	28,1
1. Total Industry (CNAE 10-39)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	48,15
1. Total Industry (CNAE 10-39)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	25,59
1. Total Industry (CNAE 10-39)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	23,97
1. Total Industry (CNAE 10-39)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	27,67
1. Total Industry (CNAE 10-39)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	41,96
1. Total Industry (CNAE 10-39)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	43,25
1. Total Industry (CNAE 10-39)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	44,74
1. Total Industry (CNAE 10-39)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	38,07
1. Total Industry (CNAE 10-39)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	41,35
1. Total Industry (CNAE 10-39)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	47,33
1. Total Industry (CNAE 10-39)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	46,29
1. Total Industry (CNAE 10-39)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	51,22
1. Total Industry (CNAE 10-39)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	47,6
1. Total Industry (CNAE 10-39)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	4,16
1. Total Industry (CNAE 10-39)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	3,93
1. Total Industry (CNAE 10-39)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	5,01
1. Total Industry (CNAE 10-39)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	4,27
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1 % of enterprises that use Social Media (1) (1)	Total	47,51
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	45,63
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	55,12
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	66,43
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	95,28
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	95,38
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	94,85
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	95,06
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	33,46
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	27,55
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	54,62
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	67,3
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	44,85
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	40,63
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	58,67
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	76,11
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	4,96
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	4,6
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	5,43
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	11,33
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	89,97
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	89,6
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	91,5
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	91
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	66,87
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	65,43
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	73,2
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	69,15
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	33,78
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	33,61
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	34,39
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	34,77
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	26,89
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	27,05
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	24,74
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	34,01
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	12,39
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	9,16
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	22,38
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	39,38
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	24,54
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	24,11
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	24,39
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	36,02
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	46,8
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	47,05
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	44,84
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	50,95
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	46,4
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	46,74
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	46,14
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	39,29
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	2,26
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	1,87
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	4,37
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	0,73
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1 % of enterprises that use Social Media (1) (1)	Total	42,5
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	36
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	58,12
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	77,03
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	92,81
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	93,05
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	91,14
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	97,15
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	38,37
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	32,98
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	44,62
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	58,34
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	49,81
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	45,19
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	56,32
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	62,75
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	6,24
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	4,52
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	6,92
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	17,53
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	85,29
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	84,18
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	88,58
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	81,99
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	56,85
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	60,49
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	50,72
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	50,49
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	28,56
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	28,47
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	28,57
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	29,26
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	28,43
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	27,63
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	29,24
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	31,77
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	24,8
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	21,48
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	24,62
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	52,12
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	29,47
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	28,13
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	29,65
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	39,54
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	39,56
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	40,75
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	37,35
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	38,18
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	54,13
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	54,64
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	53,79
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	51,37
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	3,08
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	2,37
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	5,11
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	1,23
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1 % of enterprises that use Social Media (1) (1)	Total	38,14
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	36,92
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	42,29
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	65,44
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	87,04
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	86,8
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	87,87
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	89,54
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	29,06
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	28,22
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	30,47
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	44,86
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	35,49
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	32,97
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	40,59
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	78,34
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	7,29
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	7,1
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	7,05
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	13,72
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	89,17
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	91,13
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	79,15
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	85,01
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	49,89
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	52,26
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	38,19
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	42,6
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	30,25
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	31,11
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	25,2
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	31,55
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	27,6
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	27,95
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	24,24
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	34,57
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	28,97
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	27,07
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	35,56
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	48,33
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	28,1
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	27,43
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	29,9
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	37,26
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	38,18
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	40,48
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	28,57
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	22,75
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	47,9
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	46,42
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	52,9
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	63,42
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	8,11
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	7,97
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	8,79
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	8,51
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1 % of enterprises that use Social Media (1) (1)	Total	45,88
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	42,91
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	54,02
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	68,23
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	90,88
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	90,56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	93,02
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	87,13
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	39,19
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	37,43
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	40,98
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	54,87
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	52,8
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	52,14
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	53,1
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	59,99
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	8,14
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	6,57
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	8,89
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	25,27
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	85,2
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	84,56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	88,34
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	81,98
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	53,65
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	53,96
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	51,66
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	57
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	27,86
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	27,66
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	27,84
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	30,4
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	22,1
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	20,44
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	22,7
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	40,81
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	24,67
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	18,42
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	37,67
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	56,65
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	20,68
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	16,58
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	28,56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	43,9
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	42,98
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	45,32
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	36,1
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	38,25
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	44,21
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	41,06
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	54,05
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	48,43
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	5,76
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	6,07
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	3,71
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	9,31
1.5. Energy and water (CNAE 35-39)	E.1 % of enterprises that use Social Media (1) (1)	Total	37,84
1.5. Energy and water (CNAE 35-39)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	32,33
1.5. Energy and water (CNAE 35-39)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	46,84
1.5. Energy and water (CNAE 35-39)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	68,58
1.5. Energy and water (CNAE 35-39)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	90,38
1.5. Energy and water (CNAE 35-39)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	96,98
1.5. Energy and water (CNAE 35-39)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	72,62
1.5. Energy and water (CNAE 35-39)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	95,82
1.5. Energy and water (CNAE 35-39)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	43,79
1.5. Energy and water (CNAE 35-39)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	39,23
1.5. Energy and water (CNAE 35-39)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	39,11
1.5. Energy and water (CNAE 35-39)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	77,54
1.5. Energy and water (CNAE 35-39)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	45,62
1.5. Energy and water (CNAE 35-39)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	42,37
1.5. Energy and water (CNAE 35-39)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	46,74
1.5. Energy and water (CNAE 35-39)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	59,82
1.5. Energy and water (CNAE 35-39)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	16,48
1.5. Energy and water (CNAE 35-39)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	12,09
1.5. Energy and water (CNAE 35-39)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	18,7
1.5. Energy and water (CNAE 35-39)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	34,08
1.5. Energy and water (CNAE 35-39)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	80,81
1.5. Energy and water (CNAE 35-39)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	82,18
1.5. Energy and water (CNAE 35-39)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	72,8
1.5. Energy and water (CNAE 35-39)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	91,57
1.5. Energy and water (CNAE 35-39)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	55,41
1.5. Energy and water (CNAE 35-39)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	52,2
1.5. Energy and water (CNAE 35-39)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	53,7
1.5. Energy and water (CNAE 35-39)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	75,72
1.5. Energy and water (CNAE 35-39)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	44,66
1.5. Energy and water (CNAE 35-39)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	45,61
1.5. Energy and water (CNAE 35-39)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	38,52
1.5. Energy and water (CNAE 35-39)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	53,41
1.5. Energy and water (CNAE 35-39)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	41,37
1.5. Energy and water (CNAE 35-39)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	44,24
1.5. Energy and water (CNAE 35-39)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	28,92
1.5. Energy and water (CNAE 35-39)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	54,26
1.5. Energy and water (CNAE 35-39)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	31,33
1.5. Energy and water (CNAE 35-39)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	34,64
1.5. Energy and water (CNAE 35-39)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	19,81
1.5. Energy and water (CNAE 35-39)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	39,85
1.5. Energy and water (CNAE 35-39)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	39,2
1.5. Energy and water (CNAE 35-39)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	38,45
1.5. Energy and water (CNAE 35-39)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	31,56
1.5. Energy and water (CNAE 35-39)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	59,99
1.5. Energy and water (CNAE 35-39)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	41,94
1.5. Energy and water (CNAE 35-39)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	46,61
1.5. Energy and water (CNAE 35-39)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	28,29
1.5. Energy and water (CNAE 35-39)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	48,27
1.5. Energy and water (CNAE 35-39)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	48,39
1.5. Energy and water (CNAE 35-39)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	45,73
1.5. Energy and water (CNAE 35-39)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	56,37
1.5. Energy and water (CNAE 35-39)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	44,31
1.5. Energy and water (CNAE 35-39)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	2,81
1.5. Energy and water (CNAE 35-39)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	1,26
1.5. Energy and water (CNAE 35-39)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	6,39
1.5. Energy and water (CNAE 35-39)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	2,83
2. Total Construction (CNAE 41-43)	E.1 % of enterprises that use Social Media (1) (1)	Total	36
2. Total Construction (CNAE 41-43)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	35,53
2. Total Construction (CNAE 41-43)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	39,34
2. Total Construction (CNAE 41-43)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	61,81
2. Total Construction (CNAE 41-43)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	92,62
2. Total Construction (CNAE 41-43)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	92,79
2. Total Construction (CNAE 41-43)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	90,55
2. Total Construction (CNAE 41-43)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	92,5
2. Total Construction (CNAE 41-43)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	19,52
2. Total Construction (CNAE 41-43)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	17,97
2. Total Construction (CNAE 41-43)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	33
2. Total Construction (CNAE 41-43)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	49,7
2. Total Construction (CNAE 41-43)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	22,29
2. Total Construction (CNAE 41-43)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	20,51
2. Total Construction (CNAE 41-43)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	39,17
2. Total Construction (CNAE 41-43)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	49,76
2. Total Construction (CNAE 41-43)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	3,76
2. Total Construction (CNAE 41-43)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	3,29
2. Total Construction (CNAE 41-43)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	7,04
2. Total Construction (CNAE 41-43)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	17,46
2. Total Construction (CNAE 41-43)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	80,85
2. Total Construction (CNAE 41-43)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	81,18
2. Total Construction (CNAE 41-43)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	78,57
2. Total Construction (CNAE 41-43)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	70,76
2. Total Construction (CNAE 41-43)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	50,1
2. Total Construction (CNAE 41-43)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	49,63
2. Total Construction (CNAE 41-43)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	56,41
2. Total Construction (CNAE 41-43)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	47,51
2. Total Construction (CNAE 41-43)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	24,87
2. Total Construction (CNAE 41-43)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	23,82
2. Total Construction (CNAE 41-43)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	35,88
2. Total Construction (CNAE 41-43)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	35,18
2. Total Construction (CNAE 41-43)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	27,91
2. Total Construction (CNAE 41-43)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	27,43
2. Total Construction (CNAE 41-43)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	33,34
2. Total Construction (CNAE 41-43)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	30,5
2. Total Construction (CNAE 41-43)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	21,13
2. Total Construction (CNAE 41-43)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	19,2
2. Total Construction (CNAE 41-43)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	37,59
2. Total Construction (CNAE 41-43)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	60,88
2. Total Construction (CNAE 41-43)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	28,11
2. Total Construction (CNAE 41-43)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	27,16
2. Total Construction (CNAE 41-43)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	36,92
2. Total Construction (CNAE 41-43)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	43,47
2. Total Construction (CNAE 41-43)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	42,3
2. Total Construction (CNAE 41-43)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	42,98
2. Total Construction (CNAE 41-43)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	36,03
2. Total Construction (CNAE 41-43)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	30,82
2. Total Construction (CNAE 41-43)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	48,51
2. Total Construction (CNAE 41-43)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	47,99
2. Total Construction (CNAE 41-43)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	53,74
2. Total Construction (CNAE 41-43)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	54,28
2. Total Construction (CNAE 41-43)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	2,65
2. Total Construction (CNAE 41-43)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	2,16
2. Total Construction (CNAE 41-43)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	7,95
2. Total Construction (CNAE 41-43)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	6,23
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1 % of enterprises that use Social Media (1) (1)	Total	54,91
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	51,96
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	67,54
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	76,71
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	95,45
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	95,34
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	95,9
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	95,54
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	45,47
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	42,68
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	53,56
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	64,25
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	45,97
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	42,91
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	55,15
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	65,3
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	11,17
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	9,72
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	14,51
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	24,63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	90,27
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	90,75
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	88,76
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	87,47
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	68,18
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	68,41
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	66,61
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	70,71
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	38,12
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	37,72
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	38,73
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	43,19
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	31,41
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	30,85
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	31,67
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	41,03
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	30,22
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	25,95
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	42,02
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	61,31
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	33,69
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	31,96
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	38,08
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	48,07
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	50,92
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	50,05
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	53,05
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	58,55
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	41,79
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	42,76
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	39
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	35,2
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	2,96
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	3,12
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	2,35
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	2,41
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1 % of enterprises that use Social Media (1) (1)	Total	54,17
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	51,51
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	69,47
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	78,69
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	95,78
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	95,71
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	96,16
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	95,87
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	40,07
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	37,4
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	50,03
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	63,94
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	40,95
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	37,61
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	53,18
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	72,36
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	6,81
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	5,91
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	9,02
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	21,13
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	91,59
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	92,26
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	88,34
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	89,59
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	70,21
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	69,87
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	70,3
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	79,86
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	34,61
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	34,56
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	33,55
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	41,76
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	30,11
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	30,64
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	25,89
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	37,69
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	19,88
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	17,35
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	26,97
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	55,32
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	28,96
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	27,78
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	32,45
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	44,85
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	49,95
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	49,6
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	48,72
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	66,87
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	42,02
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	42,75
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	40,31
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	29,92
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	3,37
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	3,39
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	3,66
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	1,21
3.2. Transport and storage (CNAE 49-53)	E.1 % of enterprises that use Social Media (1) (1)	Total	29,95
3.2. Transport and storage (CNAE 49-53)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	25,88
3.2. Transport and storage (CNAE 49-53)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	46,65
3.2. Transport and storage (CNAE 49-53)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	64,08
3.2. Transport and storage (CNAE 49-53)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	92,92
3.2. Transport and storage (CNAE 49-53)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	93,48
3.2. Transport and storage (CNAE 49-53)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	90,88
3.2. Transport and storage (CNAE 49-53)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	94,6
3.2. Transport and storage (CNAE 49-53)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	34,15
3.2. Transport and storage (CNAE 49-53)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	32,74
3.2. Transport and storage (CNAE 49-53)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	30,26
3.2. Transport and storage (CNAE 49-53)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	71,25
3.2. Transport and storage (CNAE 49-53)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	35,25
3.2. Transport and storage (CNAE 49-53)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	32,02
3.2. Transport and storage (CNAE 49-53)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	41
3.2. Transport and storage (CNAE 49-53)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	53,51
3.2. Transport and storage (CNAE 49-53)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	6,9
3.2. Transport and storage (CNAE 49-53)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	5,67
3.2. Transport and storage (CNAE 49-53)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	7,18
3.2. Transport and storage (CNAE 49-53)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	22,72
3.2. Transport and storage (CNAE 49-53)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	81,74
3.2. Transport and storage (CNAE 49-53)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	82,58
3.2. Transport and storage (CNAE 49-53)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	78,47
3.2. Transport and storage (CNAE 49-53)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	85,13
3.2. Transport and storage (CNAE 49-53)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	65,78
3.2. Transport and storage (CNAE 49-53)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	70,54
3.2. Transport and storage (CNAE 49-53)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	49,46
3.2. Transport and storage (CNAE 49-53)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	74,78
3.2. Transport and storage (CNAE 49-53)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	35,41
3.2. Transport and storage (CNAE 49-53)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	38,31
3.2. Transport and storage (CNAE 49-53)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	24,33
3.2. Transport and storage (CNAE 49-53)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	45,99
3.2. Transport and storage (CNAE 49-53)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	32,54
3.2. Transport and storage (CNAE 49-53)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	33,26
3.2. Transport and storage (CNAE 49-53)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	28,19
3.2. Transport and storage (CNAE 49-53)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	42,59
3.2. Transport and storage (CNAE 49-53)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	29,32
3.2. Transport and storage (CNAE 49-53)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	24,89
3.2. Transport and storage (CNAE 49-53)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	38,52
3.2. Transport and storage (CNAE 49-53)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	48,34
3.2. Transport and storage (CNAE 49-53)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	38,34
3.2. Transport and storage (CNAE 49-53)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	39,81
3.2. Transport and storage (CNAE 49-53)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	31,75
3.2. Transport and storage (CNAE 49-53)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	48,21
3.2. Transport and storage (CNAE 49-53)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	39,66
3.2. Transport and storage (CNAE 49-53)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	39,95
3.2. Transport and storage (CNAE 49-53)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	36,23
3.2. Transport and storage (CNAE 49-53)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	51,43
3.2. Transport and storage (CNAE 49-53)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	48,84
3.2. Transport and storage (CNAE 49-53)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	48,86
3.2. Transport and storage (CNAE 49-53)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	51,69
3.2. Transport and storage (CNAE 49-53)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	35,62
3.2. Transport and storage (CNAE 49-53)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	3,47
3.2. Transport and storage (CNAE 49-53)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	3,3
3.2. Transport and storage (CNAE 49-53)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	3,97
3.2. Transport and storage (CNAE 49-53)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	3,54
3.3. Accommodation services (CNAE 55)	E.1 % of enterprises that use Social Media (1) (1)	Total	88,52
3.3. Accommodation services (CNAE 55)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	86,72
3.3. Accommodation services (CNAE 55)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	93,97
3.3. Accommodation services (CNAE 55)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	100
3.3. Accommodation services (CNAE 55)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	98,55
3.3. Accommodation services (CNAE 55)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	98,2
3.3. Accommodation services (CNAE 55)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	99,86
3.3. Accommodation services (CNAE 55)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	98,17
3.3. Accommodation services (CNAE 55)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	49,25
3.3. Accommodation services (CNAE 55)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	45,35
3.3. Accommodation services (CNAE 55)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	60
3.3. Accommodation services (CNAE 55)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	71,62
3.3. Accommodation services (CNAE 55)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	57,67
3.3. Accommodation services (CNAE 55)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	54,56
3.3. Accommodation services (CNAE 55)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	65,15
3.3. Accommodation services (CNAE 55)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	82,69
3.3. Accommodation services (CNAE 55)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	6,22
3.3. Accommodation services (CNAE 55)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	4,84
3.3. Accommodation services (CNAE 55)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	9,87
3.3. Accommodation services (CNAE 55)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	15,07
3.3. Accommodation services (CNAE 55)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	95,44
3.3. Accommodation services (CNAE 55)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	94,49
3.3. Accommodation services (CNAE 55)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	98,65
3.3. Accommodation services (CNAE 55)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	97
3.3. Accommodation services (CNAE 55)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	88,53
3.3. Accommodation services (CNAE 55)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	87,11
3.3. Accommodation services (CNAE 55)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	93,18
3.3. Accommodation services (CNAE 55)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	92,15
3.3. Accommodation services (CNAE 55)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	50,29
3.3. Accommodation services (CNAE 55)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	48,34
3.3. Accommodation services (CNAE 55)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	55,9
3.3. Accommodation services (CNAE 55)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	59,92
3.3. Accommodation services (CNAE 55)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	21,64
3.3. Accommodation services (CNAE 55)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	20,31
3.3. Accommodation services (CNAE 55)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	25,14
3.3. Accommodation services (CNAE 55)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	30,54
3.3. Accommodation services (CNAE 55)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	18,1
3.3. Accommodation services (CNAE 55)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	15,06
3.3. Accommodation services (CNAE 55)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	25,55
3.3. Accommodation services (CNAE 55)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	41,92
3.3. Accommodation services (CNAE 55)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	26,52
3.3. Accommodation services (CNAE 55)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	24,64
3.3. Accommodation services (CNAE 55)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	32,65
3.3. Accommodation services (CNAE 55)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	31,32
3.3. Accommodation services (CNAE 55)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	63,06
3.3. Accommodation services (CNAE 55)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	60,31
3.3. Accommodation services (CNAE 55)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	71,18
3.3. Accommodation services (CNAE 55)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	75,37
3.3. Accommodation services (CNAE 55)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	34,1
3.3. Accommodation services (CNAE 55)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	36,45
3.3. Accommodation services (CNAE 55)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	27,61
3.3. Accommodation services (CNAE 55)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	20,66
3.3. Accommodation services (CNAE 55)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	0,65
3.3. Accommodation services (CNAE 55)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	0,82
3.3. Accommodation services (CNAE 55)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	0,14
3.3. Accommodation services (CNAE 55)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	0
3.4. Information and communications (CNAE 58-63)	E.1 % of enterprises that use Social Media (1) (1)	Total	84,92
3.4. Information and communications (CNAE 58-63)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	82,34
3.4. Information and communications (CNAE 58-63)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	93,64
3.4. Information and communications (CNAE 58-63)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	92,35
3.4. Information and communications (CNAE 58-63)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	96,96
3.4. Information and communications (CNAE 58-63)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	97,27
3.4. Information and communications (CNAE 58-63)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	95,99
3.4. Information and communications (CNAE 58-63)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	96,45
3.4. Information and communications (CNAE 58-63)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	67,96
3.4. Information and communications (CNAE 58-63)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	64,88
3.4. Information and communications (CNAE 58-63)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	76,24
3.4. Information and communications (CNAE 58-63)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	79,44
3.4. Information and communications (CNAE 58-63)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	68,39
3.4. Information and communications (CNAE 58-63)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	67,16
3.4. Information and communications (CNAE 58-63)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	70,3
3.4. Information and communications (CNAE 58-63)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	78,72
3.4. Information and communications (CNAE 58-63)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	31,16
3.4. Information and communications (CNAE 58-63)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	28,28
3.4. Information and communications (CNAE 58-63)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	37
3.4. Information and communications (CNAE 58-63)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	49,65
3.4. Information and communications (CNAE 58-63)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	90,39
3.4. Information and communications (CNAE 58-63)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	90,67
3.4. Information and communications (CNAE 58-63)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	89,8
3.4. Information and communications (CNAE 58-63)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	88,83
3.4. Information and communications (CNAE 58-63)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	68,74
3.4. Information and communications (CNAE 58-63)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	69,14
3.4. Information and communications (CNAE 58-63)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	67,39
3.4. Information and communications (CNAE 58-63)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	68,33
3.4. Information and communications (CNAE 58-63)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	47,17
3.4. Information and communications (CNAE 58-63)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	45,02
3.4. Information and communications (CNAE 58-63)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	52,98
3.4. Information and communications (CNAE 58-63)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	55,13
3.4. Information and communications (CNAE 58-63)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	40,62
3.4. Information and communications (CNAE 58-63)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	36,91
3.4. Information and communications (CNAE 58-63)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	49,44
3.4. Information and communications (CNAE 58-63)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	59,05
3.4. Information and communications (CNAE 58-63)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	53,19
3.4. Information and communications (CNAE 58-63)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	48,64
3.4. Information and communications (CNAE 58-63)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	65,59
3.4. Information and communications (CNAE 58-63)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	69,3
3.4. Information and communications (CNAE 58-63)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	50,62
3.4. Information and communications (CNAE 58-63)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	47,46
3.4. Information and communications (CNAE 58-63)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	59,38
3.4. Information and communications (CNAE 58-63)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	61,31
3.4. Information and communications (CNAE 58-63)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	58,92
3.4. Information and communications (CNAE 58-63)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	55,94
3.4. Information and communications (CNAE 58-63)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	67,67
3.4. Information and communications (CNAE 58-63)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	67,02
3.4. Information and communications (CNAE 58-63)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	34,38
3.4. Information and communications (CNAE 58-63)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	37,36
3.4. Information and communications (CNAE 58-63)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	24,95
3.4. Information and communications (CNAE 58-63)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	29,1
3.4. Information and communications (CNAE 58-63)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	1,62
3.4. Information and communications (CNAE 58-63)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	1,82
3.4. Information and communications (CNAE 58-63)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	1,15
3.4. Information and communications (CNAE 58-63)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	0,54
3.5. Real estate activities (CNAE 68)	E.1 % of enterprises that use Social Media (1) (1)	Total	50,72
3.5. Real estate activities (CNAE 68)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	48,32
3.5. Real estate activities (CNAE 68)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	72,32
3.5. Real estate activities (CNAE 68)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	83,96
3.5. Real estate activities (CNAE 68)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	90,01
3.5. Real estate activities (CNAE 68)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	88,45
3.5. Real estate activities (CNAE 68)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	100
3.5. Real estate activities (CNAE 68)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	100
3.5. Real estate activities (CNAE 68)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	36,82
3.5. Real estate activities (CNAE 68)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	31,34
3.5. Real estate activities (CNAE 68)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	66,66
3.5. Real estate activities (CNAE 68)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	93,63
3.5. Real estate activities (CNAE 68)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	60,19
3.5. Real estate activities (CNAE 68)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	55,66
3.5. Real estate activities (CNAE 68)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	88,02
3.5. Real estate activities (CNAE 68)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	93,63
3.5. Real estate activities (CNAE 68)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	7,7
3.5. Real estate activities (CNAE 68)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	6,64
3.5. Real estate activities (CNAE 68)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	17,93
3.5. Real estate activities (CNAE 68)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	0
3.5. Real estate activities (CNAE 68)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	97,38
3.5. Real estate activities (CNAE 68)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	97,37
3.5. Real estate activities (CNAE 68)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	96,82
3.5. Real estate activities (CNAE 68)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	100
3.5. Real estate activities (CNAE 68)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	65,59
3.5. Real estate activities (CNAE 68)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	63,48
3.5. Real estate activities (CNAE 68)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	75,63
3.5. Real estate activities (CNAE 68)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	93,63
3.5. Real estate activities (CNAE 68)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	51,12
3.5. Real estate activities (CNAE 68)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	51,12
3.5. Real estate activities (CNAE 68)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	48,53
3.5. Real estate activities (CNAE 68)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	61,8
3.5. Real estate activities (CNAE 68)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	37,06
3.5. Real estate activities (CNAE 68)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	38,23
3.5. Real estate activities (CNAE 68)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	26,49
3.5. Real estate activities (CNAE 68)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	42,69
3.5. Real estate activities (CNAE 68)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	33,01
3.5. Real estate activities (CNAE 68)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	28,53
3.5. Real estate activities (CNAE 68)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	60,04
3.5. Real estate activities (CNAE 68)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	68,16
3.5. Real estate activities (CNAE 68)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	29,81
3.5. Real estate activities (CNAE 68)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	26,35
3.5. Real estate activities (CNAE 68)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	51,12
3.5. Real estate activities (CNAE 68)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	55,43
3.5. Real estate activities (CNAE 68)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	46,14
3.5. Real estate activities (CNAE 68)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	43,58
3.5. Real estate activities (CNAE 68)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	64,18
3.5. Real estate activities (CNAE 68)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	55,43
3.5. Real estate activities (CNAE 68)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	50,08
3.5. Real estate activities (CNAE 68)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	52,05
3.5. Real estate activities (CNAE 68)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	35,82
3.5. Real estate activities (CNAE 68)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	44,57
3.5. Real estate activities (CNAE 68)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	2,58
3.5. Real estate activities (CNAE 68)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	2,98
3.5. Real estate activities (CNAE 68)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	0
3.5. Real estate activities (CNAE 68)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	0
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1 % of enterprises that use Social Media (1) (1)	Total	60,4
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	57,33
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	74,02
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	85,43
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	92,26
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	91,24
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	96,85
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	93,24
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	54,21
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	51,23
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	64,6
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	70,17
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	49,62
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	45,32
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	65,36
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	69,36
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	17,88
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	16,53
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	21,01
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	31,57
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	87,31
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	87,35
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	87,5
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	85,78
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	56,5
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	55,65
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	59,45
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	60,99
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	36,72
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	36,3
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	38,26
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	38,57
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	36,03
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	34,54
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	41,97
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	40,91
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	47,32
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	41,73
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	68,96
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	67,99
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	41,95
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	39,25
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	50,97
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	57,97
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	48,5
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	47,9
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	50,36
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	52,62
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	45,49
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	46,03
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	44,52
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	38,91
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	2,59
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	2,68
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	1,79
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	4,32
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1 % of enterprises that use Social Media (1) (1)	Total	47,6
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	45,53
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	50,35
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	65,45
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	96,75
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	97,63
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	93,94
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	95,41
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	40,32
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	39,04
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	41,79
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	48,16
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	36,45
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	35,57
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	35,51
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	46,28
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	8,9
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	7,11
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	12,13
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	17,17
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	89,12
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	89,93
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	88,75
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	82,89
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	61,29
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	63,91
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	52,49
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	58,31
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	35,49
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	35,27
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	36,49
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	35,19
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	29,05
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	27,79
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	29,61
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	38,81
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	36,27
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	28,96
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	49,45
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	70,41
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	29,91
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	28,39
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	29,42
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	44,28
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	48,68
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	48,32
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	51,24
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	46,04
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	43,09
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	42,98
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	42,35
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	45,75
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	4,53
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	5,46
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	1,17
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	3,99
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1 % of enterprises that use Social Media (1) (1)	Total	81
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1 % of enterprises that use Social Media (1) (1)	From 10 to 49	78,28
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1 % of enterprises that use Social Media (1) (1)	From 50 to 249	88,73
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1 % of enterprises that use Social Media (1) (1)	250 or more	91,73
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	Total	94,67
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 10 to 49	94,48
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	From 50 to 249	95,48
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2)	250 or more	93,87
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	Total	61,22
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 10 to 49	59,54
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	From 50 to 249	63,92
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2)	250 or more	72,92
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	Total	61,52
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 10 to 49	61,65
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	From 50 to 249	59,3
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2)	250 or more	68,66
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	Total	27,47
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 10 to 49	24,19
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	From 50 to 249	33,49
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.1.D % of enterprises using wiki-based knowledge sharing tools (2)	250 or more	47,18
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	Total	88,8
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 10 to 49	88,33
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	From 50 to 249	91,19
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2)	250 or more	85,73
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	Total	64,04
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 10 to 49	63,72
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	From 50 to 249	65,71
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2)	250 or more	61,66
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	Total	45,89
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 10 to 49	44,97
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	From 50 to 249	46,59
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2)	250 or more	55,32
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	Total	47,28
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 10 to 49	45,26
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	From 50 to 249	51,09
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2)	250 or more	59,04
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.E % of enterprises that used Social Media for personnel selection (2)	Total	60,29
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 10 to 49	56,6
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.E % of enterprises that used Social Media for personnel selection (2)	From 50 to 249	68,93
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.E % of enterprises that used Social Media for personnel selection (2)	250 or more	75,14
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	Total	56,45
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 10 to 49	55,03
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	From 50 to 249	59,84
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2)	250 or more	61,86
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	Total	59,89
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 10 to 49	59,81
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	From 50 to 249	60,24
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.A % of enterprises that consider social media to be useful for the generation or development business (2)	250 or more	59,47
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	Total	33,96
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 10 to 49	34,78
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	From 50 to 249	30,9
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.B % of enterprises that consider social media to be somewhat useful for the generation or development business (2)	250 or more	35,11
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	Total	1,16
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 10 to 49	0,76
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	From 50 to 249	2,25
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951)	E.3.C % of enterprises that consider social media to be not at all useful for the generation or development business (2)	250 or more	2,22