Main variables Total D.8 % of enterprises with Internet connection and website/web page (1) 31.14 D.8.A Web Services: Company Presentation (2) 78.90 D.8.B Web Services: Receiving orders or bookings online (2) 15.24 D.8.C Web Services: Access to product catalogs or price lists (2) 36.83 D.8.D Web Services: Possibility of customizing or designing products by customers (2) 6.26 D.8.E Web Services: Online order tracking (2) 9.64 D.8.F Web Services: Website customization for regular users (2) 4.19 D.8.G Web Services: Links or references to the companys profiles on social media (2) 42.80 D.8.H Web Services: Privacy policy statement or certification related to website security (2) 53.89 D.8.I Web Services: Job advertisements or receipt of job applications online (2) 7.04 D.8.J Web Services: Possibility of electronic submission of complaint forms (2) 22.63