Economic activity cluster Main variables Total Total Enterprises E.1 % of enterprises that use Social Media (1) (1) 32.67 Total Enterprises E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) 95.78 Total Enterprises E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) 24.38 Total Enterprises E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) 36.65 Total Enterprises E.1.D % of enterprises using wiki-based knowledge sharing tools (2) 7.55 Total Enterprises E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) 78.70 Total Enterprises E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) 58.25 Total Enterprises E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) 27.97 Total Enterprises E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) 26.86 Total Enterprises E.2.E % of enterprises that used Social Media for personnel selection (2) 11.30 Total Enterprises E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) 23.48 Industry E.1 % of enterprises that use Social Media (1) (1) 32.93 Industry E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) 95.03 Industry E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) 13.61 Industry E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) 36.50 Industry E.1.D % of enterprises using wiki-based knowledge sharing tools (2) 5.18 Industry E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) 81.32 Industry E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) 58.96 Industry E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) 23.96 Industry E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) 21.25 Industry E.2.E % of enterprises that used Social Media for personnel selection (2) 6.09 Industry E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) 19.15 Construction E.1 % of enterprises that use Social Media (1) (1) 15.66 Construction E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) 97.91 Construction E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) 11.93 Construction E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) 13.46 Construction E.1.D % of enterprises using wiki-based knowledge sharing tools (2) 8.87 Construction E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) 70.00 Construction E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) 67.91 Construction E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) 16.28 Construction E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) 24.20 Construction E.2.E % of enterprises that used Social Media for personnel selection (2) 8.70 Construction E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) 27.67 Services E.1 % of enterprises that use Social Media (1) (1) 36.36 Services E.1.A % of enterprises that use Social Media networks (Facebook, LinkedIn, Tuenti, Google+, Xing, Viadeo, Yammer, ...) (2) 95.65 Services E.1.B % of enterprises that use company blogs or microblogs (Twitter, Present-ly, Blogger, Typepad, ...) (2) 26.48 Services E.1.C % of enterprises that use websites that share multimedia content (Youtube, Flickr, SlideShare, Instagram,...) (2) 38.85 Services E.1.D % of enterprises using wiki-based knowledge sharing tools (2) 7.62 Services E.2.A % of enterprises that used Social Media to develop the image of the company or market products (advertising, product launches,...) (2) 79.30 Services E.2.B % of enterprises that used Social Media to receive or send customer opinions, reviews or questions (2) 57.28 Services E.2.C % of enterprises that used Social Media to involve customers in the development or innovation of goods or services (2) 29.41 Services E.2.D % of enterprises that used Social Media to collaborate with business partners or other organizations (e.g. public authorities, NGOs, ...) (2) 27.59 Services E.2.E % of enterprises that used Social Media for personnel selection (2) 11.99 Services E.2.F % of enterprises that used Social Media to exchange points of view, opinions or knowledge within the company (2) 23.45