Economic activity cluster	Main variables	Total
Total Enterprises	G.1 % of enterprises that had ERP tools to share information between different business areas of the company	8.04
Total Enterprises	G.2 % of enterprises with some software application to manage customer information within the company (CRM tools)	7.47
Total Enterprises	G.2.A % of employees who regularly telework at least 30% of their working hours per week	6.70
Total Enterprises	G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1)	4.55
Industry	G.1 % of enterprises that had ERP tools to share information between different business areas of the company	8.49
Industry	G.2 % of enterprises with some software application to manage customer information within the company (CRM tools)	4.55
Industry	G.2.A % of employees who regularly telework at least 30% of their working hours per week	4.11
Industry	G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1)	1.88
Construction	G.1 % of enterprises that had ERP tools to share information between different business areas of the company	3.17
Construction	G.2 % of enterprises with some software application to manage customer information within the company (CRM tools)	3.30
Construction	G.2.A % of employees who regularly telework at least 30% of their working hours per week	3.26
Construction	G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1)	0.70
Services	G.1 % of enterprises that had ERP tools to share information between different business areas of the company	9.10
Services	G.2 % of enterprises with some software application to manage customer information within the company (CRM tools)	8.71
Services	G.2.A % of employees who regularly telework at least 30% of their working hours per week	7.75
Services	G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1)	5.70