Main variables Total G.1% of enterprises that used interconnected devices that can be monitored or controlled remotely via the Internet (IoT) 4.60 G.2.A % of enterprises that used smart meters, smart lamps, smart thermostats to optimise energy consumption at the company's premises (1) 21.34 G.2.B % of enterprises that used sensors, RFID tags, or Internet-controlled cameras to improve customer service (1) 20.62 G.2.C % of enterprises that used motion sensors to track vehicles or products, to provide vehicle maintenance under certain conditions (1) 17.81 G.2.D % of enterprises that used sensors or RFID cards to monitor or automate production processes, manage logistics... (1) 5.63 G.2.E % of enterprises that used other Internet of Things (IoT) systems or devices (1 ) 33.62