Autonomous communities and cities Main variables Economic activity cluster Total National total D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 93,48 National total D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 92,89 National total D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 91,21 National total D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 94,29 National total D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86,96 National total D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 86,65 National total D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 83,36 National total D.11.A Reasons for interacting with the Public Administration: To obtain information Services 87,99 National total D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 85,97 National total D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 84,54 National total D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 83,64 National total D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87,16 National total D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 80,44 National total D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 78,73 National total D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 78,54 National total D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 81,64 National total D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 83,12 National total D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 81,66 National total D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 79,98 National total D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 84,51 National total D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 73,66 National total D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 70,48 National total D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 73,65 National total D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 75,03 Andalucía D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 93,7 Andalucía D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 93,6 Andalucía D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 86,54 Andalucía D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 95,92 Andalucía D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86,69 Andalucía D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 92,22 Andalucía D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 70,13 Andalucía D.11.A Reasons for interacting with the Public Administration: To obtain information Services 89,88 Andalucía D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 85,72 Andalucía D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 91,87 Andalucía D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 73,34 Andalucía D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87,42 Andalucía D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 78,41 Andalucía D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 84,67 Andalucía D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 67,21 Andalucía D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 79,71 Andalucía D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 84,33 Andalucía D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 86,07 Andalucía D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 74,45 Andalucía D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 86,77 Andalucía D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 76,85 Andalucía D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 79,4 Andalucía D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 72,16 Andalucía D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 77,41 Aragón D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 93,79 Aragón D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 97,37 Aragón D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 92,6 Aragón D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 91,65 Aragón D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 88,45 Aragón D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 90,91 Aragón D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 90,49 Aragón D.11.A Reasons for interacting with the Public Administration: To obtain information Services 86,22 Aragón D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 87 Aragón D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 87,05 Aragón D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 90,49 Aragón D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 86,05 Aragón D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 81,38 Aragón D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 82,38 Aragón D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 83,65 Aragón D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 80,1 Aragón D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 81,01 Aragón D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 85,15 Aragón D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 65,36 Aragón D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 82,27 Aragón D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 66,44 Aragón D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 62,8 Aragón D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 55,2 Aragón D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 71,89 Asturias, Principado de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 95,12 Asturias, Principado de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 97,13 Asturias, Principado de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 94,59 Asturias, Principado de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 94,26 Asturias, Principado de D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86,79 Asturias, Principado de D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 93,89 Asturias, Principado de D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 91,93 Asturias, Principado de D.11.A Reasons for interacting with the Public Administration: To obtain information Services 81,79 Asturias, Principado de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 86,96 Asturias, Principado de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 93,06 Asturias, Principado de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 91,63 Asturias, Principado de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 82,59 Asturias, Principado de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 84,34 Asturias, Principado de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 81,29 Asturias, Principado de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 94,28 Asturias, Principado de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 83,02 Asturias, Principado de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 84,11 Asturias, Principado de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 90,03 Asturias, Principado de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 81,35 Asturias, Principado de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 81,95 Asturias, Principado de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 73,24 Asturias, Principado de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 74,43 Asturias, Principado de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 76,26 Asturias, Principado de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 71,79 Balears, Illes D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 89,47 Balears, Illes D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 81,71 Balears, Illes D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 96,42 Balears, Illes D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 88,53 Balears, Illes D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 83,37 Balears, Illes D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 80,99 Balears, Illes D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 90,36 Balears, Illes D.11.A Reasons for interacting with the Public Administration: To obtain information Services 81,31 Balears, Illes D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 81,86 Balears, Illes D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 75,71 Balears, Illes D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 81,19 Balears, Illes D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 83,37 Balears, Illes D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 72,62 Balears, Illes D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 58,66 Balears, Illes D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 72,51 Balears, Illes D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 75,55 Balears, Illes D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 77,65 Balears, Illes D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 56,55 Balears, Illes D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 85,93 Balears, Illes D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 78,99 Balears, Illes D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 65,4 Balears, Illes D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 53,98 Balears, Illes D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 67,04 Balears, Illes D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 67,16 Canarias D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 91,7 Canarias D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 93,98 Canarias D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 98,82 Canarias D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 89,69 Canarias D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 88,53 Canarias D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 93,19 Canarias D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 97,41 Canarias D.11.A Reasons for interacting with the Public Administration: To obtain information Services 85,72 Canarias D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 87,45 Canarias D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 87,27 Canarias D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 89,11 Canarias D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87,1 Canarias D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 81,36 Canarias D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 75,58 Canarias D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 82,78 Canarias D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 82,01 Canarias D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 75,94 Canarias D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 76,95 Canarias D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 71,39 Canarias D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 76,81 Canarias D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 67 Canarias D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 61,83 Canarias D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 68,69 Canarias D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 67,5 Cantabria D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 86,09 Cantabria D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 91,86 Cantabria D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 59,97 Cantabria D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 90,24 Cantabria D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 78,52 Cantabria D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 86,09 Cantabria D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 59,97 Cantabria D.11.A Reasons for interacting with the Public Administration: To obtain information Services 79,45 Cantabria D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 77,07 Cantabria D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 80,71 Cantabria D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 59,97 Cantabria D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 79,86 Cantabria D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 69,99 Cantabria D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 80,76 Cantabria D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 44,01 Cantabria D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 71,19 Cantabria D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 61,74 Cantabria D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 69,21 Cantabria D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 38,63 Cantabria D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 64,04 Cantabria D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 58,37 Cantabria D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 65,48 Cantabria D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 36,92 Cantabria D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 60,4 Castilla y León D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 92,97 Castilla y León D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 95,83 Castilla y León D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 92,69 Castilla y León D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 91,34 Castilla y León D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 87,26 Castilla y León D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 88,5 Castilla y León D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 87,39 Castilla y León D.11.A Reasons for interacting with the Public Administration: To obtain information Services 86,48 Castilla y León D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 86,28 Castilla y León D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 89,92 Castilla y León D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 87,39 Castilla y León D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 83,8 Castilla y León D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 82,48 Castilla y León D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 85,85 Castilla y León D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 81,83 Castilla y León D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 80,64 Castilla y León D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 81,63 Castilla y León D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 80,38 Castilla y León D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 82,49 Castilla y León D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 82,15 Castilla y León D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 72,48 Castilla y León D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 70,37 Castilla y León D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 74,88 Castilla y León D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 73,12 Castilla-La Mancha D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 95,3 Castilla-La Mancha D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 94,63 Castilla-La Mancha D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 93,92 Castilla-La Mancha D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 96,38 Castilla-La Mancha D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 89,4 Castilla-La Mancha D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 92,33 Castilla-La Mancha D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 86,54 Castilla-La Mancha D.11.A Reasons for interacting with the Public Administration: To obtain information Services 88,21 Castilla-La Mancha D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 88,04 Castilla-La Mancha D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 89,57 Castilla-La Mancha D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 87,87 Castilla-La Mancha D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 86,91 Castilla-La Mancha D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 83,39 Castilla-La Mancha D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 83,02 Castilla-La Mancha D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 83,83 Castilla-La Mancha D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 83,51 Castilla-La Mancha D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 86,64 Castilla-La Mancha D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 86,1 Castilla-La Mancha D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 89,53 Castilla-La Mancha D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 85,94 Castilla-La Mancha D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 76,09 Castilla-La Mancha D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 75,33 Castilla-La Mancha D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 83,86 Castilla-La Mancha D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 73,63 Cataluña D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 92,44 Cataluña D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 89,5 Cataluña D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 93,04 Cataluña D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 93,58 Cataluña D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 85,82 Cataluña D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 81,09 Cataluña D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 82,85 Cataluña D.11.A Reasons for interacting with the Public Administration: To obtain information Services 88,42 Cataluña D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 82,86 Cataluña D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 76,8 Cataluña D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 81,79 Cataluña D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 85,66 Cataluña D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 77,31 Cataluña D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 69,65 Cataluña D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 82,01 Cataluña D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 79,67 Cataluña D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 83,25 Cataluña D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 79,31 Cataluña D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 82,53 Cataluña D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 85,07 Cataluña D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 72,52 Cataluña D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 68,85 Cataluña D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 73,39 Cataluña D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 73,92 Comunitat Valenciana D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 94,16 Comunitat Valenciana D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 91,24 Comunitat Valenciana D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 93,4 Comunitat Valenciana D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 96,2 Comunitat Valenciana D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 88,61 Comunitat Valenciana D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 85,85 Comunitat Valenciana D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 85,77 Comunitat Valenciana D.11.A Reasons for interacting with the Public Administration: To obtain information Services 91,09 Comunitat Valenciana D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 86,03 Comunitat Valenciana D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 80,84 Comunitat Valenciana D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 88,94 Comunitat Valenciana D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 88,53 Comunitat Valenciana D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 82,53 Comunitat Valenciana D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 78,55 Comunitat Valenciana D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 83,74 Comunitat Valenciana D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 84,72 Comunitat Valenciana D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 85,85 Comunitat Valenciana D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 84,6 Comunitat Valenciana D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 86,99 Comunitat Valenciana D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 86,33 Comunitat Valenciana D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 74,13 Comunitat Valenciana D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 69,81 Comunitat Valenciana D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 79,75 Comunitat Valenciana D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 75,37 Extremadura D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 90,37 Extremadura D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 93,45 Extremadura D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 83,6 Extremadura D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 91 Extremadura D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86,65 Extremadura D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 90,42 Extremadura D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 83,6 Extremadura D.11.A Reasons for interacting with the Public Administration: To obtain information Services 85,84 Extremadura D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 86,25 Extremadura D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 86,24 Extremadura D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 83,6 Extremadura D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87,05 Extremadura D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 72,02 Extremadura D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 69,13 Extremadura D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 71,76 Extremadura D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 73,44 Extremadura D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 69,99 Extremadura D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 78,04 Extremadura D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 59,64 Extremadura D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 69,4 Extremadura D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 63,53 Extremadura D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 73,26 Extremadura D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 57,12 Extremadura D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 60,99 Galicia D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 97,45 Galicia D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 97,51 Galicia D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 97,42 Galicia D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 97,42 Galicia D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 87,97 Galicia D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 86,34 Galicia D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 92,66 Galicia D.11.A Reasons for interacting with the Public Administration: To obtain information Services 87,39 Galicia D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 90,22 Galicia D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 91,86 Galicia D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 92,13 Galicia D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 88,78 Galicia D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 83,05 Galicia D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 85,87 Galicia D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 84,19 Galicia D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 81,24 Galicia D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 85,1 Galicia D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 82,67 Galicia D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 85,37 Galicia D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 86,28 Galicia D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 76,03 Galicia D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 70,97 Galicia D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 72,31 Galicia D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 79,8 Madrid, Comunidad de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 94,54 Madrid, Comunidad de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 95,39 Madrid, Comunidad de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 87,71 Madrid, Comunidad de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 95,69 Madrid, Comunidad de D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 88,39 Madrid, Comunidad de D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 88,01 Madrid, Comunidad de D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 83,06 Madrid, Comunidad de D.11.A Reasons for interacting with the Public Administration: To obtain information Services 89,5 Madrid, Comunidad de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 89,77 Madrid, Comunidad de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 88,69 Madrid, Comunidad de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 84,07 Madrid, Comunidad de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 91,1 Madrid, Comunidad de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 84,91 Madrid, Comunidad de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 82,41 Madrid, Comunidad de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 78,43 Madrid, Comunidad de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 86,68 Madrid, Comunidad de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 86,21 Madrid, Comunidad de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 82,98 Madrid, Comunidad de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 81,09 Madrid, Comunidad de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 87,86 Madrid, Comunidad de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 80,86 Madrid, Comunidad de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 75,75 Madrid, Comunidad de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 79,44 Madrid, Comunidad de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 82,18 Murcia, Región de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 92,7 Murcia, Región de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 93,58 Murcia, Región de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 87,48 Murcia, Región de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 93,56 Murcia, Región de D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 86,35 Murcia, Región de D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 86,56 Murcia, Región de D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 85,11 Murcia, Región de D.11.A Reasons for interacting with the Public Administration: To obtain information Services 86,55 Murcia, Región de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 83,05 Murcia, Región de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 83,05 Murcia, Región de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 78,43 Murcia, Región de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 84,19 Murcia, Región de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 78,17 Murcia, Región de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 83,75 Murcia, Región de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 70,14 Murcia, Región de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 77,35 Murcia, Región de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 79,41 Murcia, Región de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 81,14 Murcia, Región de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 73,98 Murcia, Región de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 79,89 Murcia, Región de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 65,09 Murcia, Región de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 66,84 Murcia, Región de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 71,27 Murcia, Región de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 62,66 Navarra, Comunidad Foral de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 95,91 Navarra, Comunidad Foral de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 92,69 Navarra, Comunidad Foral de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 100 Navarra, Comunidad Foral de D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 97,54 Navarra, Comunidad Foral de D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 87,35 Navarra, Comunidad Foral de D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 83,2 Navarra, Comunidad Foral de D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 93,69 Navarra, Comunidad Foral de D.11.A Reasons for interacting with the Public Administration: To obtain information Services 89,16 Navarra, Comunidad Foral de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 89,05 Navarra, Comunidad Foral de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 83,56 Navarra, Comunidad Foral de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 98,11 Navarra, Comunidad Foral de D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 91,24 Navarra, Comunidad Foral de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 82,52 Navarra, Comunidad Foral de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 80,5 Navarra, Comunidad Foral de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 91,81 Navarra, Comunidad Foral de D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 81,72 Navarra, Comunidad Foral de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 83,62 Navarra, Comunidad Foral de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 80,32 Navarra, Comunidad Foral de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 90,16 Navarra, Comunidad Foral de D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 84,64 Navarra, Comunidad Foral de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 70,05 Navarra, Comunidad Foral de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 66,86 Navarra, Comunidad Foral de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 81,96 Navarra, Comunidad Foral de D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 69,52 País Vasco D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 91,71 País Vasco D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 91,6 País Vasco D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 93,42 País Vasco D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 91,4 País Vasco D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 82,28 País Vasco D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 83,64 País Vasco D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 81,57 País Vasco D.11.A Reasons for interacting with the Public Administration: To obtain information Services 81,34 País Vasco D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 82,06 País Vasco D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 81,79 País Vasco D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 90,31 País Vasco D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 80,4 País Vasco D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 77,65 País Vasco D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 75,19 País Vasco D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 86,54 País Vasco D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 77,63 País Vasco D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 79,18 País Vasco D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 76,18 País Vasco D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 84,43 País Vasco D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 80,43 País Vasco D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 69,03 País Vasco D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 64,73 País Vasco D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 75,43 País Vasco D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 71,09 Rioja, La D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 97,17 Rioja, La D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 98,84 Rioja, La D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 84,53 Rioja, La D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 98,77 Rioja, La D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 91,86 Rioja, La D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 94,44 Rioja, La D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 84,53 Rioja, La D.11.A Reasons for interacting with the Public Administration: To obtain information Services 90,85 Rioja, La D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 90,51 Rioja, La D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 94,44 Rioja, La D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 84,53 Rioja, La D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 87,51 Rioja, La D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 91,03 Rioja, La D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 97,16 Rioja, La D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 84,53 Rioja, La D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 85,53 Rioja, La D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 91,43 Rioja, La D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 92,04 Rioja, La D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 73,57 Rioja, La D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 95,77 Rioja, La D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 77,49 Rioja, La D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 77,46 Rioja, La D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 62,62 Rioja, La D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 81,76 Ceuta D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 100 Ceuta D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 100 Ceuta D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 100 Ceuta D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 100 Ceuta D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 97,62 Ceuta D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 100 Ceuta D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 100 Ceuta D.11.A Reasons for interacting with the Public Administration: To obtain information Services 96,7 Ceuta D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 97,62 Ceuta D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 100 Ceuta D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 100 Ceuta D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 96,7 Ceuta D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 84,52 Ceuta D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 90 Ceuta D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 40 Ceuta D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 93,41 Ceuta D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 87,3 Ceuta D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 100 Ceuta D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 40 Ceuta D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 95,6 Ceuta D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 74,21 Ceuta D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 90 Ceuta D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 35 Ceuta D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 80,22 Melilla D.11 % of enterprises that used the internet to interact with the Public Administration (1) Total Enterprises 95,44 Melilla D.11 % of enterprises that used the internet to interact with the Public Administration (1) Industry 97,21 Melilla D.11 % of enterprises that used the internet to interact with the Public Administration (1) Construction 100 Melilla D.11 % of enterprises that used the internet to interact with the Public Administration (1) Services 94,28 Melilla D.11.A Reasons for interacting with the Public Administration: To obtain information Total Enterprises 93,22 Melilla D.11.A Reasons for interacting with the Public Administration: To obtain information Industry 94,8 Melilla D.11.A Reasons for interacting with the Public Administration: To obtain information Construction 100 Melilla D.11.A Reasons for interacting with the Public Administration: To obtain information Services 91,6 Melilla D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Total Enterprises 91,14 Melilla D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Industry 93,68 Melilla D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Construction 100 Melilla D.11.B Reasons for interacting with the Public Administration: To btain forms or forms (1) Services 88,97 Melilla D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Total Enterprises 87,88 Melilla D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Industry 75,84 Melilla D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Construction 100 Melilla D.11.C Reasons for interacting with the Public Administration: To Return completed forms (1) Services 86,5 Melilla D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Total Enterprises 85,64 Melilla D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Industry 92,75 Melilla D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Construction 100 Melilla D.11.D Reasons for interacting with the Public Administration: For tax returns electronically without any additional paper-based formalities (1) Services 81,82 Melilla D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Total Enterprises 57,42 Melilla D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Industry 73,61 Melilla D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Construction 60,71 Melilla D.11.E Reasons for interacting with the Public Administration: For social security contribution declaration without any additional paper-based formalities (1) Services 55,06