Population class	Demographic characteristics	Reasons stated	Total
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	3.976.393
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	There was not a service available in the webpage	11,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Due to lack of skills or knowledge	34,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Because they are concerned about the protection and security of personal data	19,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Because they do not have an electronic signature or certificate or are having problems with them	31,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Other reasons	24,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.926.057
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	There was not a service available in the webpage	12,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Due to lack of skills or knowledge	33,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Because they are concerned about the protection and security of personal data	21,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Because they do not have an electronic signature or certificate or are having problems with them	34,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Other reasons	26,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	2.050.337
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	There was not a service available in the webpage	10,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Due to lack of skills or knowledge	35,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Because they are concerned about the protection and security of personal data	17,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Because they do not have an electronic signature or certificate or are having problems with them	28,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	64,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Other reasons	23,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	496.674
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	There was not a service available in the webpage	23
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Due to lack of skills or knowledge	27,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Because they are concerned about the protection and security of personal data	17,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Because they do not have an electronic signature or certificate or are having problems with them	46,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	45,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Other reasons	28,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	525.586
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	There was not a service available in the webpage	14,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Due to lack of skills or knowledge	16,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Because they are concerned about the protection and security of personal data	19,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Because they do not have an electronic signature or certificate or are having problems with them	29,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Other reasons	20,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	803.935
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	There was not a service available in the webpage	12,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Due to lack of skills or knowledge	26,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Because they are concerned about the protection and security of personal data	16,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Because they do not have an electronic signature or certificate or are having problems with them	29
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Other reasons	27,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	778.904
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	There was not a service available in the webpage	12
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Due to lack of skills or knowledge	37
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Because they are concerned about the protection and security of personal data	23
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Because they do not have an electronic signature or certificate or are having problems with them	30,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	67,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Other reasons	25,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	851.065
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	There was not a service available in the webpage	5,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Due to lack of skills or knowledge	48,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Because they are concerned about the protection and security of personal data	21,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Because they do not have an electronic signature or certificate or are having problems with them	32,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Other reasons	26
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	520.229
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	There was not a service available in the webpage	6,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Due to lack of skills or knowledge	44,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Because they are concerned about the protection and security of personal data	14,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Because they do not have an electronic signature or certificate or are having problems with them	23,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Other reasons	18,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.517.892
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	There was not a service available in the webpage	15,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Due to lack of skills or knowledge	35,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Because they are concerned about the protection and security of personal data	20,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Because they do not have an electronic signature or certificate or are having problems with them	36,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Other reasons	23,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	550.940
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	There was not a service available in the webpage	7,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Due to lack of skills or knowledge	23,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Because they are concerned about the protection and security of personal data	20,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Because they do not have an electronic signature or certificate or are having problems with them	20,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Other reasons	23,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	667.081
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	There was not a service available in the webpage	13,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Due to lack of skills or knowledge	29,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Because they are concerned about the protection and security of personal data	21,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Because they do not have an electronic signature or certificate or are having problems with them	31,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Other reasons	27,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	454.519
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	There was not a service available in the webpage	6,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Due to lack of skills or knowledge	45,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Because they are concerned about the protection and security of personal data	17,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Because they do not have an electronic signature or certificate or are having problems with them	33
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Other reasons	27,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	785.961
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	There was not a service available in the webpage	10,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Due to lack of skills or knowledge	38,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Because they are concerned about the protection and security of personal data	15,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Because they do not have an electronic signature or certificate or are having problems with them	27,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	67,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Other reasons	23,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	392.786
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	There was not a service available in the webpage	11,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Due to lack of skills or knowledge	39,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Because they are concerned about the protection and security of personal data	14,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Because they do not have an electronic signature or certificate or are having problems with them	27,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	61,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Other reasons	30,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.148.138
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	There was not a service available in the webpage	10,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Due to lack of skills or knowledge	41
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Because they are concerned about the protection and security of personal data	26
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Because they do not have an electronic signature or certificate or are having problems with them	31,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Other reasons	19,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.152.416
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	There was not a service available in the webpage	12
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Due to lack of skills or knowledge	36,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Because they are concerned about the protection and security of personal data	16,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Because they do not have an electronic signature or certificate or are having problems with them	33,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Other reasons	31,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	890.246
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	There was not a service available in the webpage	14,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Due to lack of skills or knowledge	24
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Because they are concerned about the protection and security of personal data	16,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Because they do not have an electronic signature or certificate or are having problems with them	30,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	67,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Other reasons	19,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	392.807
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	There was not a service available in the webpage	9,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Due to lack of skills or knowledge	28,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Because they are concerned about the protection and security of personal data	17,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Because they do not have an electronic signature or certificate or are having problems with them	29,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Other reasons	26,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	392.786
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	There was not a service available in the webpage	11,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Due to lack of skills or knowledge	39,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Because they are concerned about the protection and security of personal data	14,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Because they do not have an electronic signature or certificate or are having problems with them	27,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	61,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Other reasons	30,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	623.500
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	There was not a service available in the webpage	7,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Due to lack of skills or knowledge	35,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Because they are concerned about the protection and security of personal data	15,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Because they do not have an electronic signature or certificate or are having problems with them	34,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Other reasons	22,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	659.460
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	There was not a service available in the webpage	9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Due to lack of skills or knowledge	35,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Because they are concerned about the protection and security of personal data	24,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Because they do not have an electronic signature or certificate or are having problems with them	22,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Other reasons	15,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.783.557
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	There was not a service available in the webpage	13,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Due to lack of skills or knowledge	28
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Because they are concerned about the protection and security of personal data	18,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Because they do not have an electronic signature or certificate or are having problems with them	32,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Other reasons	25,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	517.091
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	There was not a service available in the webpage	14,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Due to lack of skills or knowledge	51,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Because they are concerned about the protection and security of personal data	23,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Because they do not have an electronic signature or certificate or are having problems with them	39,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	54,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Other reasons	32
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.848.714
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	There was not a service available in the webpage	10,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Due to lack of skills or knowledge	39,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Because they are concerned about the protection and security of personal data	23,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Because they do not have an electronic signature or certificate or are having problems with them	27,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Other reasons	22,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	355.272
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	There was not a service available in the webpage	12,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Due to lack of skills or knowledge	24
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Because they are concerned about the protection and security of personal data	14,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Because they do not have an electronic signature or certificate or are having problems with them	29,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Other reasons	31,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.772.407
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	There was not a service available in the webpage	12,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Due to lack of skills or knowledge	31,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Because they are concerned about the protection and security of personal data	15,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Because they do not have an electronic signature or certificate or are having problems with them	35,7
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Other reasons	26,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	3.345.825
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	There was not a service available in the webpage	11,6
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Due to lack of skills or knowledge	32,9
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Because they are concerned about the protection and security of personal data	17,2
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Because they do not have an electronic signature or certificate or are having problems with them	30,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Other reasons	23,3
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	630.568
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	There was not a service available in the webpage	13
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Due to lack of skills or knowledge	43,4
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Because they are concerned about the protection and security of personal data	30,1
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Because they do not have an electronic signature or certificate or are having problems with them	38,5
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,8
Internet users in the last 12 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Other reasons	32,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	3.956.640
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	There was not a service available in the webpage	11,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Due to lack of skills or knowledge	34,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Because they are concerned about the protection and security of personal data	19,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Because they do not have an electronic signature or certificate or are having problems with them	31,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Total Persons	Other reasons	24,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.916.113
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	There was not a service available in the webpage	12,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Due to lack of skills or knowledge	33,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Because they are concerned about the protection and security of personal data	21,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Because they do not have an electronic signature or certificate or are having problems with them	34,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Male	Other reasons	26,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	2.040.526
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	There was not a service available in the webpage	10,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Due to lack of skills or knowledge	35,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Because they are concerned about the protection and security of personal data	17,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Because they do not have an electronic signature or certificate or are having problems with them	29
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	64,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Sex: Female	Other reasons	23,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	496.674
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	There was not a service available in the webpage	23
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Due to lack of skills or knowledge	27,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Because they are concerned about the protection and security of personal data	17,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Because they do not have an electronic signature or certificate or are having problems with them	46,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	45,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 16 to 24 years old	Other reasons	28,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	525.586
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	There was not a service available in the webpage	14,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Due to lack of skills or knowledge	16,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Because they are concerned about the protection and security of personal data	19,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Because they do not have an electronic signature or certificate or are having problems with them	29,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 25 to 34 years old	Other reasons	20,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	796.114
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	There was not a service available in the webpage	13
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Due to lack of skills or knowledge	26,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Because they are concerned about the protection and security of personal data	16,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Because they do not have an electronic signature or certificate or are having problems with them	29,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 35 to 44 years old	Other reasons	27,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	776.134
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	There was not a service available in the webpage	12
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Due to lack of skills or knowledge	37,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Because they are concerned about the protection and security of personal data	23,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Because they do not have an electronic signature or certificate or are having problems with them	30,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	68
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 45 to 54 years old	Other reasons	25,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	844.460
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	There was not a service available in the webpage	5,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Due to lack of skills or knowledge	48,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Because they are concerned about the protection and security of personal data	22,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Because they do not have an electronic signature or certificate or are having problems with them	32,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 55 to 64 years old	Other reasons	26
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	517.671
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	There was not a service available in the webpage	6,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Due to lack of skills or knowledge	45,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Because they are concerned about the protection and security of personal data	14,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Because they do not have an electronic signature or certificate or are having problems with them	23,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	69,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Age: 65 to 74 years old	Other reasons	18,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.507.545
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	There was not a service available in the webpage	15,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Due to lack of skills or knowledge	35,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Because they are concerned about the protection and security of personal data	20,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Because they do not have an electronic signature or certificate or are having problems with them	37,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: More than 100,000 inhabitants and provincial capitals	Other reasons	23,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	546.337
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	There was not a service available in the webpage	7,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Due to lack of skills or knowledge	23,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Because they are concerned about the protection and security of personal data	20,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Because they do not have an electronic signature or certificate or are having problems with them	20,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 50,000 to 100,000 inhabitants	Other reasons	23,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	663.126
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	There was not a service available in the webpage	13,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Due to lack of skills or knowledge	29,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Because they are concerned about the protection and security of personal data	21,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Because they do not have an electronic signature or certificate or are having problems with them	31,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 20,000 to 50,000 inhabitants	Other reasons	27,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	454.212
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	There was not a service available in the webpage	6,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Due to lack of skills or knowledge	45,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Because they are concerned about the protection and security of personal data	17,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Because they do not have an electronic signature or certificate or are having problems with them	33
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: 10,000 to 20,000 inhabitants	Other reasons	27,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	785.419
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	There was not a service available in the webpage	10,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Due to lack of skills or knowledge	38,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Because they are concerned about the protection and security of personal data	15,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Because they do not have an electronic signature or certificate or are having problems with them	27,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	67,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Habitat: Less than 10,000 inhabitants	Other reasons	23,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	387.365
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	There was not a service available in the webpage	11,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Due to lack of skills or knowledge	39,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Because they are concerned about the protection and security of personal data	14,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Because they do not have an electronic signature or certificate or are having problems with them	28,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 1 member	Other reasons	29,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.141.626
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	There was not a service available in the webpage	10,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Due to lack of skills or knowledge	41,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Because they are concerned about the protection and security of personal data	26,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Because they do not have an electronic signature or certificate or are having problems with them	31,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 2 members	Other reasons	19,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.144.595
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	There was not a service available in the webpage	12,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Due to lack of skills or knowledge	36,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Because they are concerned about the protection and security of personal data	17
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Because they do not have an electronic signature or certificate or are having problems with them	34,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	57,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 3 members	Other reasons	31,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	890.246
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	There was not a service available in the webpage	14,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Due to lack of skills or knowledge	24
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Because they are concerned about the protection and security of personal data	16,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Because they do not have an electronic signature or certificate or are having problems with them	30,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	67,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 4 members	Other reasons	19,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	392.807
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	There was not a service available in the webpage	9,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Due to lack of skills or knowledge	28,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Because they are concerned about the protection and security of personal data	17,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Because they do not have an electronic signature or certificate or are having problems with them	29,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Size of the household: Households with 5 or more members	Other reasons	26,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	387.365
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	There was not a service available in the webpage	11,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Due to lack of skills or knowledge	39,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Because they are concerned about the protection and security of personal data	14,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Because they do not have an electronic signature or certificate or are having problems with them	28,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	62,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single-person household	Other reasons	29,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	619.546
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	There was not a service available in the webpage	7,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Due to lack of skills or knowledge	35,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Because they are concerned about the protection and security of personal data	15,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Because they do not have an electronic signature or certificate or are having problems with them	34,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	60,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Single parent living with a child	Other reasons	22,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	656.902
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	There was not a service available in the webpage	9,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Due to lack of skills or knowledge	35,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Because they are concerned about the protection and security of personal data	24,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Because they do not have an electronic signature or certificate or are having problems with them	22,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together without children	Other reasons	15,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.775.736
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	There was not a service available in the webpage	13,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Due to lack of skills or knowledge	28,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Because they are concerned about the protection and security of personal data	18,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Because they do not have an electronic signature or certificate or are having problems with them	32,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Couple living together with children	Other reasons	25,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	517.091
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	There was not a service available in the webpage	14,6
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Due to lack of skills or knowledge	51,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Because they are concerned about the protection and security of personal data	23,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Because they do not have an electronic signature or certificate or are having problems with them	39,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	54,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Type of household: Other type of household	Other reasons	32
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.841.554
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	There was not a service available in the webpage	10,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Due to lack of skills or knowledge	39,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Because they are concerned about the protection and security of personal data	23,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Because they do not have an electronic signature or certificate or are having problems with them	27,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	65,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation in couple: Living with your spouse	Other reasons	22,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	355.272
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	There was not a service available in the webpage	12,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Due to lack of skills or knowledge	24
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Because they are concerned about the protection and security of personal data	14,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Because they do not have an electronic signature or certificate or are having problems with them	29,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	58
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Co-habiting with a domestic partner	Other reasons	31,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	1.759.814
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	There was not a service available in the webpage	12,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Due to lack of skills or knowledge	31,9
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Because they are concerned about the protection and security of personal data	16
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Because they do not have an electronic signature or certificate or are having problems with them	36
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	59
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Cohabitation as a couple: Not cohabiting as a couple	Other reasons	26,2
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	3.326.071
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	There was not a service available in the webpage	11,7
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Due to lack of skills or knowledge	33,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Because they are concerned about the protection and security of personal data	17,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Because they do not have an electronic signature or certificate or are having problems with them	30,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	63,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Spanish	Other reasons	23,3
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Total number of persons who reported that they did not send completed forms to public authorities via the Internet when they were required to submit such documents	630.568
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	There was not a service available in the webpage	13
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Due to lack of skills or knowledge	43,4
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Because they are concerned about the protection and security of personal data	30,1
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Because they do not have an electronic signature or certificate or are having problems with them	38,5
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance)	55,8
Internet users in the last 3 months who needed to submit a form in the last 12 months but did not submit it	Nationality: Foreign	Other reasons	32,8