Population class	Demographic characteristics	Type of contact	Total
Total Persons  (16 to 74 years old)	Total Persons	Total	35.436.056
Total Persons  (16 to 74 years old)	Total Persons	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	Total Persons	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Total Persons  (16 to 74 years old)	Total Persons	Online filing of tax returns in person	26
Total Persons  (16 to 74 years old)	Total Persons	Performing an interaction related to access to information	56
Total Persons  (16 to 74 years old)	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	45
Total Persons  (16 to 74 years old)	Total Persons	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Total Persons	Information: Access to obtain information (services, loans, tax, etc.)	41
Total Persons  (16 to 74 years old)	Total Persons	Performing an interaction related to obtaining documents	36
Total Persons  (16 to 74 years old)	Total Persons	Documentation: request an official document or certificate (birth, residence, etc.)	24
Total Persons  (16 to 74 years old)	Total Persons	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Total Persons  (16 to 74 years old)	Total Persons	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Total Persons	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Sex: Male	Total	17.549.857
Total Persons  (16 to 74 years old)	Sex: Male	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	Sex: Male	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	53
Total Persons  (16 to 74 years old)	Sex: Male	Online filing of tax returns in person	28
Total Persons  (16 to 74 years old)	Sex: Male	Performing an interaction related to access to information	58
Total Persons  (16 to 74 years old)	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Sex: Male	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Total Persons  (16 to 74 years old)	Sex: Male	Information: Access to obtain information (services, loans, tax, etc.)	43
Total Persons  (16 to 74 years old)	Sex: Male	Performing an interaction related to obtaining documents	36
Total Persons  (16 to 74 years old)	Sex: Male	Documentation: request an official document or certificate (birth, residence, etc.)	24
Total Persons  (16 to 74 years old)	Sex: Male	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Total Persons  (16 to 74 years old)	Sex: Male	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Sex: Male	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Sex: Female	Total	17.886.199
Total Persons  (16 to 74 years old)	Sex: Female	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	Sex: Female	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Total Persons  (16 to 74 years old)	Sex: Female	Online filing of tax returns in person	23
Total Persons  (16 to 74 years old)	Sex: Female	Performing an interaction related to access to information	55
Total Persons  (16 to 74 years old)	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	43
Total Persons  (16 to 74 years old)	Sex: Female	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Total Persons  (16 to 74 years old)	Sex: Female	Information: Access to obtain information (services, loans, tax, etc.)	40
Total Persons  (16 to 74 years old)	Sex: Female	Performing an interaction related to obtaining documents	37
Total Persons  (16 to 74 years old)	Sex: Female	Documentation: request an official document or certificate (birth, residence, etc.)	24
Total Persons  (16 to 74 years old)	Sex: Female	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Total Persons  (16 to 74 years old)	Sex: Female	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Sex: Female	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Total	4.438.449
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	81
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Downloading or printing an official form	63
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	49
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Online filing of tax returns in person	9
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Performing an interaction related to access to information	44
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	28
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Information: Access to obtain information (services, loans, tax, etc.)	29
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	51
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Documentation: request an official document or certificate (birth, residence, etc.)	32
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	36
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Age: 16 to 24 years old	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Total	5.191.244
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	91
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Downloading or printing an official form	73
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Online filing of tax returns in person	36
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Performing an interaction related to access to information	72
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	60
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	30
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Information: Access to obtain information (services, loans, tax, etc.)	55
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	49
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Documentation: request an official document or certificate (birth, residence, etc.)	35
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Total Persons  (16 to 74 years old)	Age: 25 to 34 years old	Average of types of contact with public administration agencies	4
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Total	6.704.131
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	91
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Downloading or printing an official form	75
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Online filing of tax returns in person	34
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Performing an interaction related to access to information	69
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	56
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Information: Access to obtain information (services, loans, tax, etc.)	50
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	45
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Documentation: request an official document or certificate (birth, residence, etc.)	32
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Total Persons  (16 to 74 years old)	Age: 35 to 44 years old	Average of types of contact with public administration agencies	4
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Total	7.694.662
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	86
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Downloading or printing an official form	69
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Online filing of tax returns in person	29
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Performing an interaction related to access to information	61
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Information: Access to obtain information (services, loans, tax, etc.)	46
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	37
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Documentation: request an official document or certificate (birth, residence, etc.)	24
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Age: 45 to 54 years old	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Total	6.613.191
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	74
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Downloading or printing an official form	59
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	48
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Online filing of tax returns in person	25
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Performing an interaction related to access to information	55
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	45
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Information: Access to obtain information (services, loans, tax, etc.)	39
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	26
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Documentation: request an official document or certificate (birth, residence, etc.)	16
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Total Persons  (16 to 74 years old)	Age: 55 to 64 years old	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Total	4.794.379
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	49
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Downloading or printing an official form	37
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	31
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Online filing of tax returns in person	14
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Performing an interaction related to access to information	29
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	22
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	10
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Information: Access to obtain information (services, loans, tax, etc.)	21
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	11
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Documentation: request an official document or certificate (birth, residence, etc.)	7
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	5
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	3
Total Persons  (16 to 74 years old)	Age: 65 to 74 years old	Average of types of contact with public administration agencies	2
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Total	14.659.218
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	83
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	68
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	30
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	60
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	48
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to obtain information (services, loans, tax, etc.)	44
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	39
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: request an official document or certificate (birth, residence, etc.)	26
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Total Persons  (16 to 74 years old)	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	4.343.891
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	81
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	65
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	27
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	57
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	45
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	43
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	38
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	25
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	5.568.001
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	63
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	24
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	56
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	45
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	40
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	37
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	24
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	4.033.578
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	79
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	62
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	23
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	52
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	41
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	38
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	35
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	23
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Total	6.831.368
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	74
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	56
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	46
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	19
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	51
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	41
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	36
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	30
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	19
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	18
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Total Persons  (16 to 74 years old)	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Total	3.903.185
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	76
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Downloading or printing an official form	59
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	50
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Online filing of tax returns in person	30
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Performing an interaction related to access to information	55
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	44
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Information: Access to obtain information (services, loans, tax, etc.)	42
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	29
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Documentation: request an official document or certificate (birth, residence, etc.)	20
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	14
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Total	9.606.480
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	72
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Downloading or printing an official form	56
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	49
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Online filing of tax returns in person	25
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Performing an interaction related to access to information	51
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	42
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Information: Access to obtain information (services, loans, tax, etc.)	38
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	27
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Documentation: request an official document or certificate (birth, residence, etc.)	18
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	14
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Total	9.919.788
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	83
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Downloading or printing an official form	67
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Online filing of tax returns in person	27
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Performing an interaction related to access to information	58
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Information: Access to obtain information (services, loans, tax, etc.)	42
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	37
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Documentation: request an official document or certificate (birth, residence, etc.)	25
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Total	9.115.892
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	86
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Downloading or printing an official form	70
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	62
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Online filing of tax returns in person	26
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Performing an interaction related to access to information	61
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Information: Access to obtain information (services, loans, tax, etc.)	45
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	47
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Documentation: request an official document or certificate (birth, residence, etc.)	31
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	30
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Total Persons  (16 to 74 years old)	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Total	2.890.712
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	83
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Downloading or printing an official form	65
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Online filing of tax returns in person	20
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	53
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	42
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Information: Access to data bases or public records (cadastral records, company information, etc.)	16
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Information: Access to obtain information (services, loans, tax, etc.)	37
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	41
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Documentation: request an official document or certificate (birth, residence, etc.)	25
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Total	3.903.185
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Use of one or more websites or apps of public administration agencies	76
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Downloading or printing an official form	59
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	50
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Online filing of tax returns in person	30
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Performing an interaction related to access to information	55
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Information:  Access to stored personal data (pension, employment history, etc.)	44
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Information: Access to obtain information (services, loans, tax, etc.)	42
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Performing an interaction related to obtaining documents	29
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Documentation: request an official document or certificate (birth, residence, etc.)	20
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	14
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Type of household: Yesngle-person household	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Total	4.884.499
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Downloading or printing an official form	61
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Online filing of tax returns in person	24
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Performing an interaction related to access to information	55
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	44
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Information: Access to obtain information (services, loans, tax, etc.)	39
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Performing an interaction related to obtaining documents	38
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Documentation: request an official document or certificate (birth, residence, etc.)	24
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Type of household: Yesngle parent living with a child	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Total	5.735.396
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	69
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Downloading or printing an official form	54
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	47
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Online filing of tax returns in person	26
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Performing an interaction related to access to information	49
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	41
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Information: Access to data bases or public records (cadastral records, company information, etc.)	18
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Information: Access to obtain information (services, loans, tax, etc.)	37
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	25
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Documentation: request an official document or certificate (birth, residence, etc.)	17
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	11
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Type of household: Couple living together without children	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Total	16.861.710
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	86
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Downloading or printing an official form	70
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	59
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Online filing of tax returns in person	27
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Performing an interaction related to access to information	60
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Information: Access to obtain information (services, loans, tax, etc.)	44
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	42
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Documentation: request an official document or certificate (birth, residence, etc.)	28
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Type of household: Couple living together with children	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Total	4.051.265
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	75
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Downloading or printing an official form	58
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	51
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Online filing of tax returns in person	19
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Performing an interaction related to access to information	53
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	43
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Information: Access to obtain information (services, loans, tax, etc.)	38
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Performing an interaction related to obtaining documents	32
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Documentation: request an official document or certificate (birth, residence, etc.)	22
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Type of household: Other type of household	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Total	16.489.224
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Use of one or more websites or apps of public administration agencies	78
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Online filing of tax returns in person	27
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Performing an interaction related to access to information	56
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Information:  Access to stored personal data (pension, employment history, etc.)	46
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Information: Access to obtain information (services, loans, tax, etc.)	41
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Performing an interaction related to obtaining documents	33
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Documentation: request an official document or certificate (birth, residence, etc.)	22
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Cohabitation in couple: Living with your spouse	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.234.849
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	88
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	72
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	64
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	35
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	69
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	58
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to data bases or public records (cadastral records, company information, etc.)	30
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to obtain information (services, loans, tax, etc.)	53
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	44
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: request an official document or certificate (birth, residence, etc.)	33
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	9
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	4
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Total	15.711.983
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	80
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	62
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	51
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	23
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	54
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	41
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to obtain information (services, loans, tax, etc.)	39
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	38
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Documentation: request an official document or certificate (birth, residence, etc.)	25
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Nationality: Spanish	Total	31.004.336
Total Persons  (16 to 74 years old)	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	79
Total Persons  (16 to 74 years old)	Nationality: Spanish	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Total Persons  (16 to 74 years old)	Nationality: Spanish	Online filing of tax returns in person	27
Total Persons  (16 to 74 years old)	Nationality: Spanish	Performing an interaction related to access to information	56
Total Persons  (16 to 74 years old)	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	45
Total Persons  (16 to 74 years old)	Nationality: Spanish	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Total Persons  (16 to 74 years old)	Nationality: Spanish	Information: Access to obtain information (services, loans, tax, etc.)	41
Total Persons  (16 to 74 years old)	Nationality: Spanish	Performing an interaction related to obtaining documents	36
Total Persons  (16 to 74 years old)	Nationality: Spanish	Documentation: request an official document or certificate (birth, residence, etc.)	23
Total Persons  (16 to 74 years old)	Nationality: Spanish	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Total Persons  (16 to 74 years old)	Nationality: Spanish	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Nationality: Spanish	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Nationality: Foreign	Total	4.431.720
Total Persons  (16 to 74 years old)	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	83
Total Persons  (16 to 74 years old)	Nationality: Foreign	Downloading or printing an official form	64
Total Persons  (16 to 74 years old)	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Total Persons  (16 to 74 years old)	Nationality: Foreign	Online filing of tax returns in person	17
Total Persons  (16 to 74 years old)	Nationality: Foreign	Performing an interaction related to access to information	59
Total Persons  (16 to 74 years old)	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Nationality: Foreign	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Total Persons  (16 to 74 years old)	Nationality: Foreign	Information: Access to obtain information (services, loans, tax, etc.)	42
Total Persons  (16 to 74 years old)	Nationality: Foreign	Performing an interaction related to obtaining documents	40
Total Persons  (16 to 74 years old)	Nationality: Foreign	Documentation: request an official document or certificate (birth, residence, etc.)	30
Total Persons  (16 to 74 years old)	Nationality: Foreign	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Total Persons  (16 to 74 years old)	Nationality: Foreign	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Nationality: Foreign	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Total	1.765.609
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	58
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Downloading or printing an official form	38
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	41
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Online filing of tax returns in person	12
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Performing an interaction related to access to information	38
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	31
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Information: Access to data bases or public records (cadastral records, company information, etc.)	8
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Information: Access to obtain information (services, loans, tax, etc.)	23
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	19
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Documentation: request an official document or certificate (birth, residence, etc.)	9
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	13
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	3
Total Persons  (16 to 74 years old)	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	2
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Total	6.220.078
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	69
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	55
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	48
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	18
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	48
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	39
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Information: Access to data bases or public records (cadastral records, company information, etc.)	16
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Information: Access to obtain information (services, loans, tax, etc.)	35
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	28
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Documentation: request an official document or certificate (birth, residence, etc.)	18
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Total Persons  (16 to 74 years old)	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	3
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Total	27.450.369
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	84
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Downloading or printing an official form	67
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Online filing of tax returns in person	28
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	59
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	47
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Information: Access to obtain information (services, loans, tax, etc.)	44
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	39
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Documentation: request an official document or certificate (birth, residence, etc.)	26
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Total Persons  (16 to 74 years old)	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Total Persons	Total	33.632.763
Internet users in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Total Persons	Downloading or printing an official form	67
Internet users in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 12 months	Total Persons	Online filing of tax returns in person	27
Internet users in the last 12 months	Total Persons	Performing an interaction related to access to information	59
Internet users in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Total Persons	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	Total Persons	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	38
Internet users in the last 12 months	Total Persons	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	Total Persons	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 12 months	Total Persons	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Total Persons	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Sex: Male	Total	16.680.200
Internet users in the last 12 months	Sex: Male	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Sex: Male	Downloading or printing an official form	67
Internet users in the last 12 months	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Internet users in the last 12 months	Sex: Male	Online filing of tax returns in person	30
Internet users in the last 12 months	Sex: Male	Performing an interaction related to access to information	61
Internet users in the last 12 months	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 12 months	Sex: Male	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 12 months	Sex: Male	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 12 months	Sex: Male	Performing an interaction related to obtaining documents	37
Internet users in the last 12 months	Sex: Male	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	Sex: Male	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 12 months	Sex: Male	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Sex: Male	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Sex: Female	Total	16.952.563
Internet users in the last 12 months	Sex: Female	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Sex: Female	Downloading or printing an official form	67
Internet users in the last 12 months	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	59
Internet users in the last 12 months	Sex: Female	Online filing of tax returns in person	25
Internet users in the last 12 months	Sex: Female	Performing an interaction related to access to information	58
Internet users in the last 12 months	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 12 months	Sex: Female	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Sex: Female	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 12 months	Sex: Female	Performing an interaction related to obtaining documents	39
Internet users in the last 12 months	Sex: Female	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months	Sex: Female	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 12 months	Sex: Female	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Sex: Female	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Age: 16 to 24 years old	Total	4.433.236
Internet users in the last 12 months	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	81
Internet users in the last 12 months	Age: 16 to 24 years old	Downloading or printing an official form	63
Internet users in the last 12 months	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	49
Internet users in the last 12 months	Age: 16 to 24 years old	Online filing of tax returns in person	9
Internet users in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to access to information	44
Internet users in the last 12 months	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	28
Internet users in the last 12 months	Age: 16 to 24 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Internet users in the last 12 months	Age: 16 to 24 years old	Information: Access to obtain information (services, loans, tax, etc.)	29
Internet users in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	51
Internet users in the last 12 months	Age: 16 to 24 years old	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 12 months	Age: 16 to 24 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	36
Internet users in the last 12 months	Age: 16 to 24 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Age: 16 to 24 years old	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Age: 25 to 34 years old	Total	5.166.958
Internet users in the last 12 months	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	91
Internet users in the last 12 months	Age: 25 to 34 years old	Downloading or printing an official form	74
Internet users in the last 12 months	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months	Age: 25 to 34 years old	Online filing of tax returns in person	36
Internet users in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to access to information	73
Internet users in the last 12 months	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	61
Internet users in the last 12 months	Age: 25 to 34 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	30
Internet users in the last 12 months	Age: 25 to 34 years old	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	49
Internet users in the last 12 months	Age: 25 to 34 years old	Documentation: request an official document or certificate (birth, residence, etc.)	35
Internet users in the last 12 months	Age: 25 to 34 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months	Age: 25 to 34 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months	Age: 25 to 34 years old	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	Age: 35 to 44 years old	Total	6.644.692
Internet users in the last 12 months	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	92
Internet users in the last 12 months	Age: 35 to 44 years old	Downloading or printing an official form	75
Internet users in the last 12 months	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 12 months	Age: 35 to 44 years old	Online filing of tax returns in person	35
Internet users in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to access to information	69
Internet users in the last 12 months	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 12 months	Age: 35 to 44 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months	Age: 35 to 44 years old	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	45
Internet users in the last 12 months	Age: 35 to 44 years old	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 12 months	Age: 35 to 44 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months	Age: 35 to 44 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months	Age: 35 to 44 years old	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	Age: 45 to 54 years old	Total	7.519.729
Internet users in the last 12 months	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 12 months	Age: 45 to 54 years old	Downloading or printing an official form	70
Internet users in the last 12 months	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months	Age: 45 to 54 years old	Online filing of tax returns in person	30
Internet users in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to access to information	62
Internet users in the last 12 months	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 12 months	Age: 45 to 54 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months	Age: 45 to 54 years old	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	38
Internet users in the last 12 months	Age: 45 to 54 years old	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 12 months	Age: 45 to 54 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 12 months	Age: 45 to 54 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Age: 45 to 54 years old	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Age: 55 to 64 years old	Total	6.155.851
Internet users in the last 12 months	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 12 months	Age: 55 to 64 years old	Downloading or printing an official form	63
Internet users in the last 12 months	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Internet users in the last 12 months	Age: 55 to 64 years old	Online filing of tax returns in person	27
Internet users in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to access to information	59
Internet users in the last 12 months	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 12 months	Age: 55 to 64 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Internet users in the last 12 months	Age: 55 to 64 years old	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	28
Internet users in the last 12 months	Age: 55 to 64 years old	Documentation: request an official document or certificate (birth, residence, etc.)	17
Internet users in the last 12 months	Age: 55 to 64 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Internet users in the last 12 months	Age: 55 to 64 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Age: 55 to 64 years old	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Age: 65 to 74 years old	Total	3.712.299
Internet users in the last 12 months	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	63
Internet users in the last 12 months	Age: 65 to 74 years old	Downloading or printing an official form	47
Internet users in the last 12 months	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	40
Internet users in the last 12 months	Age: 65 to 74 years old	Online filing of tax returns in person	19
Internet users in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to access to information	37
Internet users in the last 12 months	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	29
Internet users in the last 12 months	Age: 65 to 74 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	14
Internet users in the last 12 months	Age: 65 to 74 years old	Information: Access to obtain information (services, loans, tax, etc.)	27
Internet users in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	14
Internet users in the last 12 months	Age: 65 to 74 years old	Documentation: request an official document or certificate (birth, residence, etc.)	9
Internet users in the last 12 months	Age: 65 to 74 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	6
Internet users in the last 12 months	Age: 65 to 74 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	3
Internet users in the last 12 months	Age: 65 to 74 years old	Average of types of contact with public administration agencies	2
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Total	14.063.353
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	71
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	31
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	62
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	50
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	40
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	4.107.715
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	68
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	28
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	60
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	40
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	5.383.173
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	65
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	24
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	58
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	38
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	3.790.550
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	66
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	24
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	55
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	44
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	37
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Total	6.287.971
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	60
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	50
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	21
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	56
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	44
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	33
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	21
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Size of the household: Households with 1 member	Total	3.610.033
Internet users in the last 12 months	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 12 months	Size of the household: Households with 1 member	Downloading or printing an official form	64
Internet users in the last 12 months	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 12 months	Size of the household: Households with 1 member	Online filing of tax returns in person	32
Internet users in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to access to information	59
Internet users in the last 12 months	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Size of the household: Households with 1 member	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	Size of the household: Households with 1 member	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	31
Internet users in the last 12 months	Size of the household: Households with 1 member	Documentation: request an official document or certificate (birth, residence, etc.)	22
Internet users in the last 12 months	Size of the household: Households with 1 member	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Internet users in the last 12 months	Size of the household: Households with 1 member	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Size of the household: Households with 2 members	Total	8.688.166
Internet users in the last 12 months	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	79
Internet users in the last 12 months	Size of the household: Households with 2 members	Downloading or printing an official form	62
Internet users in the last 12 months	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 12 months	Size of the household: Households with 2 members	Online filing of tax returns in person	27
Internet users in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to access to information	57
Internet users in the last 12 months	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Size of the household: Households with 2 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Size of the household: Households with 2 members	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	30
Internet users in the last 12 months	Size of the household: Households with 2 members	Documentation: request an official document or certificate (birth, residence, etc.)	19
Internet users in the last 12 months	Size of the household: Households with 2 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Internet users in the last 12 months	Size of the household: Households with 2 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Size of the household: Households with 3 members	Total	9.552.849
Internet users in the last 12 months	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 12 months	Size of the household: Households with 3 members	Downloading or printing an official form	69
Internet users in the last 12 months	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Internet users in the last 12 months	Size of the household: Households with 3 members	Online filing of tax returns in person	28
Internet users in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to access to information	60
Internet users in the last 12 months	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 12 months	Size of the household: Households with 3 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 12 months	Size of the household: Households with 3 members	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	38
Internet users in the last 12 months	Size of the household: Households with 3 members	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months	Size of the household: Households with 3 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months	Size of the household: Households with 3 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Size of the household: Households with 4 members	Total	8.978.907
Internet users in the last 12 months	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 12 months	Size of the household: Households with 4 members	Downloading or printing an official form	71
Internet users in the last 12 months	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months	Size of the household: Households with 4 members	Online filing of tax returns in person	26
Internet users in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to access to information	62
Internet users in the last 12 months	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Size of the household: Households with 4 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 12 months	Size of the household: Households with 4 members	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	48
Internet users in the last 12 months	Size of the household: Households with 4 members	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 12 months	Size of the household: Households with 4 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	30
Internet users in the last 12 months	Size of the household: Households with 4 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Total	2.802.808
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Downloading or printing an official form	67
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Online filing of tax returns in person	21
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	54
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	43
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Information: Access to obtain information (services, loans, tax, etc.)	38
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	43
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Type of household: Yesngle-person household	Total	3.610.033
Internet users in the last 12 months	Type of household: Yesngle-person household	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 12 months	Type of household: Yesngle-person household	Downloading or printing an official form	64
Internet users in the last 12 months	Type of household: Yesngle-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 12 months	Type of household: Yesngle-person household	Online filing of tax returns in person	32
Internet users in the last 12 months	Type of household: Yesngle-person household	Performing an interaction related to access to information	59
Internet users in the last 12 months	Type of household: Yesngle-person household	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Type of household: Yesngle-person household	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	Type of household: Yesngle-person household	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 12 months	Type of household: Yesngle-person household	Performing an interaction related to obtaining documents	31
Internet users in the last 12 months	Type of household: Yesngle-person household	Documentation: request an official document or certificate (birth, residence, etc.)	22
Internet users in the last 12 months	Type of household: Yesngle-person household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Internet users in the last 12 months	Type of household: Yesngle-person household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Type of household: Yesngle-person household	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Total	4.687.130
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Downloading or printing an official form	64
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Online filing of tax returns in person	25
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Performing an interaction related to access to information	58
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	45
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Performing an interaction related to obtaining documents	40
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Type of household: Yesngle parent living with a child	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Type of household: Couple living together without children	Total	5.092.896
Internet users in the last 12 months	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	78
Internet users in the last 12 months	Type of household: Couple living together without children	Downloading or printing an official form	61
Internet users in the last 12 months	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	53
Internet users in the last 12 months	Type of household: Couple living together without children	Online filing of tax returns in person	29
Internet users in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to access to information	55
Internet users in the last 12 months	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 12 months	Type of household: Couple living together without children	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 12 months	Type of household: Couple living together without children	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	28
Internet users in the last 12 months	Type of household: Couple living together without children	Documentation: request an official document or certificate (birth, residence, etc.)	19
Internet users in the last 12 months	Type of household: Couple living together without children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	12
Internet users in the last 12 months	Type of household: Couple living together without children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Type of household: Couple living together without children	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Type of household: Couple living together with children	Total	16.453.943
Internet users in the last 12 months	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 12 months	Type of household: Couple living together with children	Downloading or printing an official form	71
Internet users in the last 12 months	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 12 months	Type of household: Couple living together with children	Online filing of tax returns in person	27
Internet users in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to access to information	62
Internet users in the last 12 months	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 12 months	Type of household: Couple living together with children	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 12 months	Type of household: Couple living together with children	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	44
Internet users in the last 12 months	Type of household: Couple living together with children	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 12 months	Type of household: Couple living together with children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months	Type of household: Couple living together with children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Type of household: Couple living together with children	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Type of household: Other type of household	Total	3.788.761
Internet users in the last 12 months	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 12 months	Type of household: Other type of household	Downloading or printing an official form	62
Internet users in the last 12 months	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Internet users in the last 12 months	Type of household: Other type of household	Online filing of tax returns in person	20
Internet users in the last 12 months	Type of household: Other type of household	Performing an interaction related to access to information	56
Internet users in the last 12 months	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 12 months	Type of household: Other type of household	Information: Access to data bases or public records (cadastral records, company information, etc.)	18
Internet users in the last 12 months	Type of household: Other type of household	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 12 months	Type of household: Other type of household	Performing an interaction related to obtaining documents	34
Internet users in the last 12 months	Type of household: Other type of household	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 12 months	Type of household: Other type of household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 12 months	Type of household: Other type of household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Type of household: Other type of household	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Total	15.421.111
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Downloading or printing an official form	68
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Online filing of tax returns in person	28
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Performing an interaction related to access to information	60
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Performing an interaction related to obtaining documents	36
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: request an official document or certificate (birth, residence, etc.)	23
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Cohabitation in couple: Living with your spouse	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.182.228
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	89
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	74
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	65
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	36
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	70
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	59
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to data bases or public records (cadastral records, company information, etc.)	31
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	45
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: request an official document or certificate (birth, residence, etc.)	33
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	10
Internet users in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	4
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Total	15.029.424
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	65
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	53
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	24
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	56
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	43
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	39
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Nationality: Spanish	Total	29.297.976
Internet users in the last 12 months	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 12 months	Nationality: Spanish	Downloading or printing an official form	67
Internet users in the last 12 months	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 12 months	Nationality: Spanish	Online filing of tax returns in person	29
Internet users in the last 12 months	Nationality: Spanish	Performing an interaction related to access to information	59
Internet users in the last 12 months	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 12 months	Nationality: Spanish	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months	Nationality: Spanish	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 12 months	Nationality: Spanish	Performing an interaction related to obtaining documents	38
Internet users in the last 12 months	Nationality: Spanish	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months	Nationality: Spanish	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months	Nationality: Spanish	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Nationality: Spanish	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Nationality: Foreign	Total	4.334.787
Internet users in the last 12 months	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 12 months	Nationality: Foreign	Downloading or printing an official form	65
Internet users in the last 12 months	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 12 months	Nationality: Foreign	Online filing of tax returns in person	17
Internet users in the last 12 months	Nationality: Foreign	Performing an interaction related to access to information	60
Internet users in the last 12 months	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 12 months	Nationality: Foreign	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Internet users in the last 12 months	Nationality: Foreign	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 12 months	Nationality: Foreign	Performing an interaction related to obtaining documents	41
Internet users in the last 12 months	Nationality: Foreign	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 12 months	Nationality: Foreign	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 12 months	Nationality: Foreign	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months	Nationality: Foreign	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Limitation of the activity: Very limited	Total	1.403.125
Internet users in the last 12 months	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	74
Internet users in the last 12 months	Limitation of the activity: Very limited	Downloading or printing an official form	48
Internet users in the last 12 months	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Internet users in the last 12 months	Limitation of the activity: Very limited	Online filing of tax returns in person	15
Internet users in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to access to information	47
Internet users in the last 12 months	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	39
Internet users in the last 12 months	Limitation of the activity: Very limited	Information: Access to data bases or public records (cadastral records, company information, etc.)	9
Internet users in the last 12 months	Limitation of the activity: Very limited	Information: Access to obtain information (services, loans, tax, etc.)	29
Internet users in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	24
Internet users in the last 12 months	Limitation of the activity: Very limited	Documentation: request an official document or certificate (birth, residence, etc.)	11
Internet users in the last 12 months	Limitation of the activity: Very limited	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Internet users in the last 12 months	Limitation of the activity: Very limited	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Internet users in the last 12 months	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	2
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Total	5.536.521
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	78
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	61
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	20
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	53
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	43
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Information: Access to data bases or public records (cadastral records, company information, etc.)	18
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	32
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: request an official document or certificate (birth, residence, etc.)	21
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	3
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Total	26.693.117
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Downloading or printing an official form	69
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Online filing of tax returns in person	29
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	61
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	40
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Total Persons	Total	33.481.950
Internet users in the last 3 months	Total Persons	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Total Persons	Downloading or printing an official form	67
Internet users in the last 3 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 3 months	Total Persons	Online filing of tax returns in person	27
Internet users in the last 3 months	Total Persons	Performing an interaction related to access to information	59
Internet users in the last 3 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Total Persons	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	Total Persons	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 3 months	Total Persons	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months	Total Persons	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months	Total Persons	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months	Total Persons	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Total Persons	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Sex: Male	Total	16.584.469
Internet users in the last 3 months	Sex: Male	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Sex: Male	Downloading or printing an official form	67
Internet users in the last 3 months	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Internet users in the last 3 months	Sex: Male	Online filing of tax returns in person	30
Internet users in the last 3 months	Sex: Male	Performing an interaction related to access to information	61
Internet users in the last 3 months	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 3 months	Sex: Male	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months	Sex: Male	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 3 months	Sex: Male	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months	Sex: Male	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	Sex: Male	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 3 months	Sex: Male	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Sex: Male	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Sex: Female	Total	16.897.481
Internet users in the last 3 months	Sex: Female	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Sex: Female	Downloading or printing an official form	67
Internet users in the last 3 months	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	59
Internet users in the last 3 months	Sex: Female	Online filing of tax returns in person	25
Internet users in the last 3 months	Sex: Female	Performing an interaction related to access to information	58
Internet users in the last 3 months	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 3 months	Sex: Female	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Sex: Female	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 3 months	Sex: Female	Performing an interaction related to obtaining documents	39
Internet users in the last 3 months	Sex: Female	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months	Sex: Female	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 3 months	Sex: Female	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Sex: Female	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Age: 16 to 24 years old	Total	4.428.511
Internet users in the last 3 months	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 3 months	Age: 16 to 24 years old	Downloading or printing an official form	64
Internet users in the last 3 months	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	49
Internet users in the last 3 months	Age: 16 to 24 years old	Online filing of tax returns in person	9
Internet users in the last 3 months	Age: 16 to 24 years old	Performing an interaction related to access to information	44
Internet users in the last 3 months	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	28
Internet users in the last 3 months	Age: 16 to 24 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Internet users in the last 3 months	Age: 16 to 24 years old	Information: Access to obtain information (services, loans, tax, etc.)	30
Internet users in the last 3 months	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	51
Internet users in the last 3 months	Age: 16 to 24 years old	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 3 months	Age: 16 to 24 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	36
Internet users in the last 3 months	Age: 16 to 24 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Age: 16 to 24 years old	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Age: 25 to 34 years old	Total	5.166.958
Internet users in the last 3 months	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	91
Internet users in the last 3 months	Age: 25 to 34 years old	Downloading or printing an official form	74
Internet users in the last 3 months	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months	Age: 25 to 34 years old	Online filing of tax returns in person	36
Internet users in the last 3 months	Age: 25 to 34 years old	Performing an interaction related to access to information	73
Internet users in the last 3 months	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	61
Internet users in the last 3 months	Age: 25 to 34 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	30
Internet users in the last 3 months	Age: 25 to 34 years old	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 3 months	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	49
Internet users in the last 3 months	Age: 25 to 34 years old	Documentation: request an official document or certificate (birth, residence, etc.)	35
Internet users in the last 3 months	Age: 25 to 34 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months	Age: 25 to 34 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months	Age: 25 to 34 years old	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	Age: 35 to 44 years old	Total	6.638.069
Internet users in the last 3 months	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	92
Internet users in the last 3 months	Age: 35 to 44 years old	Downloading or printing an official form	75
Internet users in the last 3 months	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 3 months	Age: 35 to 44 years old	Online filing of tax returns in person	35
Internet users in the last 3 months	Age: 35 to 44 years old	Performing an interaction related to access to information	69
Internet users in the last 3 months	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 3 months	Age: 35 to 44 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months	Age: 35 to 44 years old	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 3 months	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	45
Internet users in the last 3 months	Age: 35 to 44 years old	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 3 months	Age: 35 to 44 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months	Age: 35 to 44 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months	Age: 35 to 44 years old	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	Age: 45 to 54 years old	Total	7.472.996
Internet users in the last 3 months	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 3 months	Age: 45 to 54 years old	Downloading or printing an official form	71
Internet users in the last 3 months	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months	Age: 45 to 54 years old	Online filing of tax returns in person	30
Internet users in the last 3 months	Age: 45 to 54 years old	Performing an interaction related to access to information	62
Internet users in the last 3 months	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 3 months	Age: 45 to 54 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months	Age: 45 to 54 years old	Information: Access to obtain information (services, loans, tax, etc.)	47
Internet users in the last 3 months	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months	Age: 45 to 54 years old	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	Age: 45 to 54 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 3 months	Age: 45 to 54 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Age: 45 to 54 years old	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Age: 55 to 64 years old	Total	6.110.585
Internet users in the last 3 months	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 3 months	Age: 55 to 64 years old	Downloading or printing an official form	63
Internet users in the last 3 months	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Internet users in the last 3 months	Age: 55 to 64 years old	Online filing of tax returns in person	27
Internet users in the last 3 months	Age: 55 to 64 years old	Performing an interaction related to access to information	59
Internet users in the last 3 months	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 3 months	Age: 55 to 64 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	19
Internet users in the last 3 months	Age: 55 to 64 years old	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 3 months	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	28
Internet users in the last 3 months	Age: 55 to 64 years old	Documentation: request an official document or certificate (birth, residence, etc.)	17
Internet users in the last 3 months	Age: 55 to 64 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Internet users in the last 3 months	Age: 55 to 64 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Age: 55 to 64 years old	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Age: 65 to 74 years old	Total	3.664.831
Internet users in the last 3 months	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	63
Internet users in the last 3 months	Age: 65 to 74 years old	Downloading or printing an official form	47
Internet users in the last 3 months	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	40
Internet users in the last 3 months	Age: 65 to 74 years old	Online filing of tax returns in person	19
Internet users in the last 3 months	Age: 65 to 74 years old	Performing an interaction related to access to information	38
Internet users in the last 3 months	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	29
Internet users in the last 3 months	Age: 65 to 74 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	14
Internet users in the last 3 months	Age: 65 to 74 years old	Information: Access to obtain information (services, loans, tax, etc.)	27
Internet users in the last 3 months	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	14
Internet users in the last 3 months	Age: 65 to 74 years old	Documentation: request an official document or certificate (birth, residence, etc.)	9
Internet users in the last 3 months	Age: 65 to 74 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	6
Internet users in the last 3 months	Age: 65 to 74 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	3
Internet users in the last 3 months	Age: 65 to 74 years old	Average of types of contact with public administration agencies	2
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Total	14.008.074
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	71
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	31
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	62
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	50
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	4.090.915
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	69
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	29
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	61
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	5.356.877
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	65
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	25
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	58
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	39
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	3.777.467
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	66
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	56
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	25
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	56
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	44
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	37
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	22
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Total	6.248.618
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	61
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	50
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	21
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	56
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	44
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	40
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	33
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	21
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Size of the household: Households with 1 member	Total	3.580.752
Internet users in the last 3 months	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 3 months	Size of the household: Households with 1 member	Downloading or printing an official form	64
Internet users in the last 3 months	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Size of the household: Households with 1 member	Online filing of tax returns in person	32
Internet users in the last 3 months	Size of the household: Households with 1 member	Performing an interaction related to access to information	60
Internet users in the last 3 months	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Size of the household: Households with 1 member	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months	Size of the household: Households with 1 member	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 3 months	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	31
Internet users in the last 3 months	Size of the household: Households with 1 member	Documentation: request an official document or certificate (birth, residence, etc.)	22
Internet users in the last 3 months	Size of the household: Households with 1 member	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Internet users in the last 3 months	Size of the household: Households with 1 member	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Size of the household: Households with 2 members	Total	8.638.324
Internet users in the last 3 months	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	79
Internet users in the last 3 months	Size of the household: Households with 2 members	Downloading or printing an official form	62
Internet users in the last 3 months	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Size of the household: Households with 2 members	Online filing of tax returns in person	27
Internet users in the last 3 months	Size of the household: Households with 2 members	Performing an interaction related to access to information	57
Internet users in the last 3 months	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Size of the household: Households with 2 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Size of the household: Households with 2 members	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 3 months	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	30
Internet users in the last 3 months	Size of the household: Households with 2 members	Documentation: request an official document or certificate (birth, residence, etc.)	20
Internet users in the last 3 months	Size of the household: Households with 2 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Internet users in the last 3 months	Size of the household: Households with 2 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Size of the household: Households with 3 members	Total	9.500.115
Internet users in the last 3 months	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 3 months	Size of the household: Households with 3 members	Downloading or printing an official form	70
Internet users in the last 3 months	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Internet users in the last 3 months	Size of the household: Households with 3 members	Online filing of tax returns in person	28
Internet users in the last 3 months	Size of the household: Households with 3 members	Performing an interaction related to access to information	61
Internet users in the last 3 months	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 3 months	Size of the household: Households with 3 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months	Size of the household: Households with 3 members	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 3 months	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	39
Internet users in the last 3 months	Size of the household: Households with 3 members	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months	Size of the household: Households with 3 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months	Size of the household: Households with 3 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Size of the household: Households with 4 members	Total	8.961.797
Internet users in the last 3 months	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 3 months	Size of the household: Households with 4 members	Downloading or printing an official form	71
Internet users in the last 3 months	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months	Size of the household: Households with 4 members	Online filing of tax returns in person	26
Internet users in the last 3 months	Size of the household: Households with 4 members	Performing an interaction related to access to information	62
Internet users in the last 3 months	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Size of the household: Households with 4 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months	Size of the household: Households with 4 members	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 3 months	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	48
Internet users in the last 3 months	Size of the household: Households with 4 members	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 3 months	Size of the household: Households with 4 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	30
Internet users in the last 3 months	Size of the household: Households with 4 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Total	2.800.962
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Downloading or printing an official form	67
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Online filing of tax returns in person	21
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	54
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	43
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Information: Access to obtain information (services, loans, tax, etc.)	38
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	43
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Type of household: Yesngle-person household	Total	3.580.752
Internet users in the last 3 months	Type of household: Yesngle-person household	Use of one or more websites or apps of public administration agencies	82
Internet users in the last 3 months	Type of household: Yesngle-person household	Downloading or printing an official form	64
Internet users in the last 3 months	Type of household: Yesngle-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Type of household: Yesngle-person household	Online filing of tax returns in person	32
Internet users in the last 3 months	Type of household: Yesngle-person household	Performing an interaction related to access to information	60
Internet users in the last 3 months	Type of household: Yesngle-person household	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Type of household: Yesngle-person household	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months	Type of household: Yesngle-person household	Information: Access to obtain information (services, loans, tax, etc.)	46
Internet users in the last 3 months	Type of household: Yesngle-person household	Performing an interaction related to obtaining documents	31
Internet users in the last 3 months	Type of household: Yesngle-person household	Documentation: request an official document or certificate (birth, residence, etc.)	22
Internet users in the last 3 months	Type of household: Yesngle-person household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Internet users in the last 3 months	Type of household: Yesngle-person household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Type of household: Yesngle-person household	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Total	4.666.336
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Use of one or more websites or apps of public administration agencies	83
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Downloading or printing an official form	64
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Online filing of tax returns in person	25
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Performing an interaction related to access to information	58
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	45
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Type of household: Yesngle parent living with a child	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Type of household: Couple living together without children	Total	5.054.902
Internet users in the last 3 months	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	78
Internet users in the last 3 months	Type of household: Couple living together without children	Downloading or printing an official form	62
Internet users in the last 3 months	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Type of household: Couple living together without children	Online filing of tax returns in person	30
Internet users in the last 3 months	Type of household: Couple living together without children	Performing an interaction related to access to information	56
Internet users in the last 3 months	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Type of household: Couple living together without children	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 3 months	Type of household: Couple living together without children	Information: Access to obtain information (services, loans, tax, etc.)	42
Internet users in the last 3 months	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	28
Internet users in the last 3 months	Type of household: Couple living together without children	Documentation: request an official document or certificate (birth, residence, etc.)	19
Internet users in the last 3 months	Type of household: Couple living together without children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	12
Internet users in the last 3 months	Type of household: Couple living together without children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Type of household: Couple living together without children	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Type of household: Couple living together with children	Total	16.407.888
Internet users in the last 3 months	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	88
Internet users in the last 3 months	Type of household: Couple living together with children	Downloading or printing an official form	72
Internet users in the last 3 months	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	61
Internet users in the last 3 months	Type of household: Couple living together with children	Online filing of tax returns in person	27
Internet users in the last 3 months	Type of household: Couple living together with children	Performing an interaction related to access to information	62
Internet users in the last 3 months	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 3 months	Type of household: Couple living together with children	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months	Type of household: Couple living together with children	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 3 months	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	44
Internet users in the last 3 months	Type of household: Couple living together with children	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 3 months	Type of household: Couple living together with children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months	Type of household: Couple living together with children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Type of household: Couple living together with children	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Type of household: Other type of household	Total	3.772.071
Internet users in the last 3 months	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	80
Internet users in the last 3 months	Type of household: Other type of household	Downloading or printing an official form	63
Internet users in the last 3 months	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	55
Internet users in the last 3 months	Type of household: Other type of household	Online filing of tax returns in person	20
Internet users in the last 3 months	Type of household: Other type of household	Performing an interaction related to access to information	56
Internet users in the last 3 months	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 3 months	Type of household: Other type of household	Information: Access to data bases or public records (cadastral records, company information, etc.)	18
Internet users in the last 3 months	Type of household: Other type of household	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	Type of household: Other type of household	Performing an interaction related to obtaining documents	34
Internet users in the last 3 months	Type of household: Other type of household	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 3 months	Type of household: Other type of household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 3 months	Type of household: Other type of household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Type of household: Other type of household	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Total	15.347.678
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Downloading or printing an official form	68
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Online filing of tax returns in person	29
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Performing an interaction related to access to information	60
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Performing an interaction related to obtaining documents	36
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Cohabitation in couple: Living with your spouse	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	3.177.235
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	90
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	74
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	65
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	36
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	70
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	59
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to data bases or public records (cadastral records, company information, etc.)	31
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	45
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: request an official document or certificate (birth, residence, etc.)	33
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	10
Internet users in the last 3 months	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	4
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Total	14.957.037
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	65
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	53
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	24
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	57
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	43
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to obtain information (services, loans, tax, etc.)	41
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	39
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	24
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Nationality: Spanish	Total	29.156.100
Internet users in the last 3 months	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	84
Internet users in the last 3 months	Nationality: Spanish	Downloading or printing an official form	67
Internet users in the last 3 months	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 3 months	Nationality: Spanish	Online filing of tax returns in person	29
Internet users in the last 3 months	Nationality: Spanish	Performing an interaction related to access to information	59
Internet users in the last 3 months	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	47
Internet users in the last 3 months	Nationality: Spanish	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months	Nationality: Spanish	Information: Access to obtain information (services, loans, tax, etc.)	44
Internet users in the last 3 months	Nationality: Spanish	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months	Nationality: Spanish	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months	Nationality: Spanish	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months	Nationality: Spanish	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Nationality: Spanish	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Nationality: Foreign	Total	4.325.850
Internet users in the last 3 months	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	85
Internet users in the last 3 months	Nationality: Foreign	Downloading or printing an official form	65
Internet users in the last 3 months	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	57
Internet users in the last 3 months	Nationality: Foreign	Online filing of tax returns in person	17
Internet users in the last 3 months	Nationality: Foreign	Performing an interaction related to access to information	60
Internet users in the last 3 months	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	48
Internet users in the last 3 months	Nationality: Foreign	Information: Access to data bases or public records (cadastral records, company information, etc.)	17
Internet users in the last 3 months	Nationality: Foreign	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 3 months	Nationality: Foreign	Performing an interaction related to obtaining documents	41
Internet users in the last 3 months	Nationality: Foreign	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 3 months	Nationality: Foreign	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 3 months	Nationality: Foreign	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months	Nationality: Foreign	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Limitation of the activity: Very limited	Total	1.393.319
Internet users in the last 3 months	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	74
Internet users in the last 3 months	Limitation of the activity: Very limited	Downloading or printing an official form	48
Internet users in the last 3 months	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	52
Internet users in the last 3 months	Limitation of the activity: Very limited	Online filing of tax returns in person	15
Internet users in the last 3 months	Limitation of the activity: Very limited	Performing an interaction related to access to information	48
Internet users in the last 3 months	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	39
Internet users in the last 3 months	Limitation of the activity: Very limited	Information: Access to data bases or public records (cadastral records, company information, etc.)	10
Internet users in the last 3 months	Limitation of the activity: Very limited	Information: Access to obtain information (services, loans, tax, etc.)	29
Internet users in the last 3 months	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	24
Internet users in the last 3 months	Limitation of the activity: Very limited	Documentation: request an official document or certificate (birth, residence, etc.)	11
Internet users in the last 3 months	Limitation of the activity: Very limited	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	17
Internet users in the last 3 months	Limitation of the activity: Very limited	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	4
Internet users in the last 3 months	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	2
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Total	5.488.339
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	78
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	62
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	54
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	21
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	54
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	43
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Information: Access to data bases or public records (cadastral records, company information, etc.)	18
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	32
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Documentation: request an official document or certificate (birth, residence, etc.)	21
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	20
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	3
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Total	26.600.292
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	86
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Downloading or printing an official form	69
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	58
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Online filing of tax returns in person	29
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	61
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	49
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	40
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Total	28.259.537
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Downloading or printing an official form	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Online filing of tax returns in person	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Total Persons	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Total	14.034.181
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Downloading or printing an official form	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Online filing of tax returns in person	35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Performing an interaction related to access to information	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Information: Access to data bases or public records (cadastral records, company information, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Performing an interaction related to obtaining documents	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Male	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Total	14.225.356
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Downloading or printing an official form	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Online filing of tax returns in person	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Performing an interaction related to access to information	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Sex: Female	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Total	3.610.290
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Downloading or printing an official form	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Online filing of tax returns in person	11
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to access to information	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Information: Access to obtain information (services, loans, tax, etc.)	36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Documentation: request an official document or certificate (birth, residence, etc.)	39
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 16 to 24 years old	Average of types of contact with public administration agencies	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Total	4.712.777
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Downloading or printing an official form	81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Online filing of tax returns in person	40
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to access to information	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Information: Access to obtain information (services, loans, tax, etc.)	60
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Documentation: request an official document or certificate (birth, residence, etc.)	38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 25 to 34 years old	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Total	6.079.229
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Downloading or printing an official form	82
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	74
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Online filing of tax returns in person	38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to access to information	76
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	62
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Documentation: request an official document or certificate (birth, residence, etc.)	35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 35 to 44 years old	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Total	6.614.699
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Downloading or printing an official form	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Online filing of tax returns in person	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	43
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 45 to 54 years old	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Total	4.909.900
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Downloading or printing an official form	79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Online filing of tax returns in person	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to access to information	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	61
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Documentation: request an official document or certificate (birth, residence, etc.)	21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 55 to 64 years old	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Total	2.332.642
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Downloading or printing an official form	75
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Online filing of tax returns in person	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to access to information	59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Documentation: request an official document or certificate (birth, residence, etc.)	15
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	10
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Age: 65 to 74 years old	Average of types of contact with public administration agencies	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Total	12.136.168
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	82
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to data bases or public records (cadastral records, company information, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	3.500.090
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	4.424.721
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	3.176.264
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	44
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Total	5.022.294
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	76
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	62
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Total	2.954.832
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Downloading or printing an official form	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Online filing of tax returns in person	39
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to access to information	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	18
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Total	6.869.073
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Downloading or printing an official form	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Online filing of tax returns in person	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	37
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Total	8.194.144
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Downloading or printing an official form	81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Online filing of tax returns in person	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	45
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Total	7.854.593
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Downloading or printing an official form	81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Online filing of tax returns in person	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Documentation: request an official document or certificate (birth, residence, etc.)	36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Total	2.386.895
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Downloading or printing an official form	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Online filing of tax returns in person	24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	64
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Total	2.954.832
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Downloading or printing an official form	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Online filing of tax returns in person	39
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Performing an interaction related to access to information	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Performing an interaction related to obtaining documents	38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	18
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle-person household	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Total	3.902.662
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Downloading or printing an official form	77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Online filing of tax returns in person	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Performing an interaction related to access to information	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Performing an interaction related to obtaining documents	48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Yesngle parent living with a child	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Total	3.950.465
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Downloading or printing an official form	79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Online filing of tax returns in person	38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	60
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Information: Access to obtain information (services, loans, tax, etc.)	54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Documentation: request an official document or certificate (birth, residence, etc.)	24
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together without children	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Total	14.429.971
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Downloading or printing an official form	81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Online filing of tax returns in person	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Documentation: request an official document or certificate (birth, residence, etc.)	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Couple living together with children	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Total	3.021.606
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Downloading or printing an official form	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Online filing of tax returns in person	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Performing an interaction related to obtaining documents	43
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Type of household: Other type of household	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Total	12.874.133
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Downloading or printing an official form	81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Online filing of tax returns in person	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Performing an interaction related to access to information	72
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Performing an interaction related to obtaining documents	43
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation in couple: Living with your spouse	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	2.843.628
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	82
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	40
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	78
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to data bases or public records (cadastral records, company information, etc.)	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to obtain information (services, loans, tax, etc.)	60
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: request an official document or certificate (birth, residence, etc.)	37
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	11
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Total	12.541.776
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	64
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Total	24.589.171
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Downloading or printing an official form	80
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Online filing of tax returns in person	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Performing an interaction related to access to information	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Performing an interaction related to obtaining documents	45
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Spanish	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Total	3.670.366
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Downloading or printing an official form	77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Online filing of tax returns in person	20
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Performing an interaction related to obtaining documents	48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Documentation: request an official document or certificate (birth, residence, etc.)	36
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Nationality: Foreign	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Total	1.030.719
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Downloading or printing an official form	65
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Online filing of tax returns in person	20
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to access to information	64
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Information: Access to data bases or public records (cadastral records, company information, etc.)	13
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Documentation: request an official document or certificate (birth, residence, etc.)	15
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Total	4.319.695
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	41
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Total	22.909.123
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Downloading or printing an official form	81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Online filing of tax returns in person	34
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	71
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Total	28.185.007
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Downloading or printing an official form	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Online filing of tax returns in person	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Performing an interaction related to obtaining documents	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Total Persons	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Total	13.992.194
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Downloading or printing an official form	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Online filing of tax returns in person	35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Performing an interaction related to access to information	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Information: Access to data bases or public records (cadastral records, company information, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Information: Access to obtain information (services, loans, tax, etc.)	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Performing an interaction related to obtaining documents	45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Male	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Total	14.192.813
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Downloading or printing an official form	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Online filing of tax returns in person	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Performing an interaction related to access to information	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Information:  Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Sex: Female	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Total	3.610.290
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Online filing of tax returns in person	11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to access to information	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Information:  Access to stored personal data (pension, employment history, etc.)	35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Information: Access to obtain information (services, loans, tax, etc.)	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Performing an interaction related to obtaining documents	63
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Documentation: request an official document or certificate (birth, residence, etc.)	39
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	44
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 16 to 24 years old	Average of types of contact with public administration agencies	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Total	4.712.777
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Downloading or printing an official form	81
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Online filing of tax returns in person	40
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to access to information	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Information:  Access to stored personal data (pension, employment history, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Information: Access to obtain information (services, loans, tax, etc.)	60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Performing an interaction related to obtaining documents	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Documentation: request an official document or certificate (birth, residence, etc.)	38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 25 to 34 years old	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Total	6.073.119
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Downloading or printing an official form	82
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Online filing of tax returns in person	38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to access to information	76
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Information:  Access to stored personal data (pension, employment history, etc.)	62
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Information: Access to obtain information (services, loans, tax, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Performing an interaction related to obtaining documents	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Documentation: request an official document or certificate (birth, residence, etc.)	35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 35 to 44 years old	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Total	6.585.417
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Downloading or printing an official form	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Online filing of tax returns in person	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Performing an interaction related to obtaining documents	43
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 45 to 54 years old	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Total	4.887.069
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Downloading or printing an official form	79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Online filing of tax returns in person	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to access to information	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Information:  Access to stored personal data (pension, employment history, etc.)	61
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Performing an interaction related to obtaining documents	35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Documentation: request an official document or certificate (birth, residence, etc.)	21
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	21
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 55 to 64 years old	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Total	2.316.336
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Downloading or printing an official form	75
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Online filing of tax returns in person	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to access to information	59
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Information:  Access to stored personal data (pension, employment history, etc.)	46
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Information: Access to data bases or public records (cadastral records, company information, etc.)	22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Information: Access to obtain information (services, loans, tax, etc.)	43
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Performing an interaction related to obtaining documents	22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Documentation: request an official document or certificate (birth, residence, etc.)	15
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	10
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Age: 65 to 74 years old	Average of types of contact with public administration agencies	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Total	12.098.569
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Downloading or printing an official form	82
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Online filing of tax returns in person	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to access to information	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to data bases or public records (cadastral records, company information, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Information: Access to obtain information (services, loans, tax, etc.)	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: 100,000 inhabitants and over and provincial capitals	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Total	3.494.508
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Downloading or printing an official form	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Online filing of tax returns in person	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 50,000 to fewer than 100,000 inhabitants	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Total	4.421.300
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Downloading or printing an official form	79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Online filing of tax returns in person	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to access to information	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 20,000 to fewer than 50,000 inhabitants	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Total	3.172.932
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Downloading or printing an official form	79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Online filing of tax returns in person	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to access to information	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Performing an interaction related to obtaining documents	44
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: From 10,000 to fewer than 20,000 inhabitants	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Total	4.997.698
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Downloading or printing an official form	76
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Arranging an appointment or booking (of an activity, medical care, etc.)	62
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Online filing of tax returns in person	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to access to information	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Performing an interaction related to obtaining documents	41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Habitat: Less than 10,000 inhabitants	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Total	2.938.936
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Online filing of tax returns in person	39
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to access to information	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Information: Access to obtain information (services, loans, tax, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 1 member	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Total	6.851.102
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Online filing of tax returns in person	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to access to information	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Information:  Access to stored personal data (pension, employment history, etc.)	59
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Performing an interaction related to obtaining documents	37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	19
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 2 members	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Total	8.161.054
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Downloading or printing an official form	81
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Arranging an appointment or booking (of an activity, medical care, etc.)	67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Online filing of tax returns in person	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Performing an interaction related to obtaining documents	45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 3 members	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Total	7.847.021
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Downloading or printing an official form	81
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Arranging an appointment or booking (of an activity, medical care, etc.)	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Online filing of tax returns in person	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Information:  Access to stored personal data (pension, employment history, etc.)	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Performing an interaction related to obtaining documents	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Documentation: request an official document or certificate (birth, residence, etc.)	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 4 members	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Total	2.386.895
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Arranging an appointment or booking (of an activity, medical care, etc.)	63
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Online filing of tax returns in person	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to access to information	64
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Information:  Access to stored personal data (pension, employment history, etc.)	51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Information: Access to data bases or public records (cadastral records, company information, etc.)	20
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Information: Access to obtain information (services, loans, tax, etc.)	45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Performing an interaction related to obtaining documents	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Size of the household: Households with 5 or more members	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Total	2.938.936
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Arranging an appointment or booking (of an activity, medical care, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Online filing of tax returns in person	39
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Performing an interaction related to access to information	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Information: Access to obtain information (services, loans, tax, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Performing an interaction related to obtaining documents	38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Documentation: request an official document or certificate (birth, residence, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	18
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle-person household	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Total	3.889.616
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Downloading or printing an official form	77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Arranging an appointment or booking (of an activity, medical care, etc.)	65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Online filing of tax returns in person	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Performing an interaction related to access to information	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Performing an interaction related to obtaining documents	48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Yesngle parent living with a child	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Total	3.937.067
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Downloading or printing an official form	79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Online filing of tax returns in person	38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Information:  Access to stored personal data (pension, employment history, etc.)	60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Information: Access to obtain information (services, loans, tax, etc.)	54
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Performing an interaction related to obtaining documents	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Documentation: request an official document or certificate (birth, residence, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	15
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together without children	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Total	14.411.564
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Downloading or printing an official form	81
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Online filing of tax returns in person	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to access to information	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Performing an interaction related to obtaining documents	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Documentation: request an official document or certificate (birth, residence, etc.)	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Couple living together with children	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Total	3.007.825
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Online filing of tax returns in person	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Information: Access to data bases or public records (cadastral records, company information, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Performing an interaction related to obtaining documents	43
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Documentation: request an official document or certificate (birth, residence, etc.)	30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Type of household: Other type of household	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Total	12.842.593
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Downloading or printing an official form	81
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Arranging an appointment or booking (of an activity, medical care, etc.)	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Online filing of tax returns in person	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Performing an interaction related to access to information	72
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Information:  Access to stored personal data (pension, employment history, etc.)	58
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Information: Access to data bases or public records (cadastral records, company information, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Performing an interaction related to obtaining documents	43
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: request an official document or certificate (birth, residence, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation in couple: Living with your spouse	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Total	2.843.362
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Downloading or printing an official form	82
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Arranging an appointment or booking (of an activity, medical care, etc.)	73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Online filing of tax returns in person	40
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to access to information	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information:  Access to stored personal data (pension, employment history, etc.)	66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to data bases or public records (cadastral records, company information, etc.)	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Information: Access to obtain information (services, loans, tax, etc.)	60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Performing an interaction related to obtaining documents	51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: request an official document or certificate (birth, residence, etc.)	37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Co-habiting with a domestic partner	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Total	12.499.052
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Downloading or printing an official form	78
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Arranging an appointment or booking (of an activity, medical care, etc.)	64
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Online filing of tax returns in person	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to access to information	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information:  Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to data bases or public records (cadastral records, company information, etc.)	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Information: Access to obtain information (services, loans, tax, etc.)	49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: request an official document or certificate (birth, residence, etc.)	31
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Cohabitation as a couple: Not cohabiting as a couple	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Total	24.515.580
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Downloading or printing an official form	80
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Online filing of tax returns in person	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Information: Access to data bases or public records (cadastral records, company information, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Information: Access to obtain information (services, loans, tax, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Performing an interaction related to obtaining documents	45
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Documentation: request an official document or certificate (birth, residence, etc.)	29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Spanish	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Total	3.669.427
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Downloading or printing an official form	77
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Online filing of tax returns in person	20
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Information:  Access to stored personal data (pension, employment history, etc.)	56
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Information: Access to data bases or public records (cadastral records, company information, etc.)	21
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Information: Access to obtain information (services, loans, tax, etc.)	51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Performing an interaction related to obtaining documents	48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Documentation: request an official document or certificate (birth, residence, etc.)	36
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Nationality: Foreign	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Total	1.030.127
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Downloading or printing an official form	65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Arranging an appointment or booking (of an activity, medical care, etc.)	70
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Online filing of tax returns in person	20
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to access to information	64
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Information:  Access to stored personal data (pension, employment history, etc.)	52
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Information: Access to data bases or public records (cadastral records, company information, etc.)	13
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Information: Access to obtain information (services, loans, tax, etc.)	39
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Performing an interaction related to obtaining documents	33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Documentation: request an official document or certificate (birth, residence, etc.)	15
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	23
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Very limited	Average of types of contact with public administration agencies	3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Total	4.299.286
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Downloading or printing an official form	79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Arranging an appointment or booking (of an activity, medical care, etc.)	69
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Online filing of tax returns in person	26
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to access to information	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Information:  Access to stored personal data (pension, employment history, etc.)	55
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Information: Access to data bases or public records (cadastral records, company information, etc.)	24
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Information: Access to obtain information (services, loans, tax, etc.)	50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Performing an interaction related to obtaining documents	41
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: request an official document or certificate (birth, residence, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	25
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Limited, but not severely	Average of types of contact with public administration agencies	4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Total	22.855.594
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Use of one or more websites or apps of public administration agencies	100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Downloading or printing an official form	81
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Arranging an appointment or booking (of an activity, medical care, etc.)	68
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Online filing of tax returns in person	34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to access to information	71
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Information:  Access to stored personal data (pension, employment history, etc.)	57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Information: Access to data bases or public records (cadastral records, company information, etc.)	28
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Information: Access to obtain information (services, loans, tax, etc.)	53
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Performing an interaction related to obtaining documents	47
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Documentation: request an official document or certificate (birth, residence, etc.)	32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Documentation: applying for grants or rights (pension, unemployment benefit, etc.)	27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.)	7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months	Limitation of the activity: Not limited at all	Average of types of contact with public administration agencies	4