Population class;Socioeconomic characteristics;Problemas compras;Total
Total persons who have used a computer in the last 12 months;Total Persons;Total;20.252.814
Total persons who have used a computer in the last 12 months;Total Persons;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,9
Total persons who have used a computer in the last 12 months;Total Persons;Technical failures on the website during ordering or payment;2,3
Total persons who have used a computer in the last 12 months;Total Persons;Difficulty finding information about warranties or other legal rights;2
Total persons who have used a computer in the last 12 months;Total Persons;Delays in delivery;5,2
Total persons who have used a computer in the last 12 months;Total Persons;Final costs higher than those indicated;1,5
Total persons who have used a computer in the last 12 months;Total Persons;Products or services ordered with defects or different from those ordered;3,4
Total persons who have used a computer in the last 12 months;Total Persons;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,1
Total persons who have used a computer in the last 12 months;Total Persons;Difficult claims or compensation or without satisfactory response after the claim;2,5
Total persons who have used a computer in the last 12 months;Total Persons;Foreign sellers who do not fulfill orders in Spain;1,2
Total persons who have used a computer in the last 12 months;Total Persons;Other problems;1,9
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Total;62.065
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;14,6
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Technical failures on the website during ordering or payment;9,9
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Difficulty finding information about warranties or other legal rights;9,9
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Delays in delivery;9,9
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Final costs higher than those indicated;9,9
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Products or services ordered with defects or different from those ordered;14,6
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);9,9
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Difficult claims or compensation or without satisfactory response after the claim;14,6
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Foreign sellers who do not fulfill orders in Spain;9,9
Total persons who have used a computer in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Other problems;9,9
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Total;580.897
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,6
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Technical failures on the website during ordering or payment;2,7
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Difficulty finding information about warranties or other legal rights;1,5
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Delays in delivery;5,2
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Final costs higher than those indicated;1,4
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Products or services ordered with defects or different from those ordered;3,4
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);0,6
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Difficult claims or compensation or without satisfactory response after the claim;1,7
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Foreign sellers who do not fulfill orders in Spain;0,7
Total persons who have used a computer in the last 12 months;Studies completed: Primary Education;Other problems;2,9
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Total;4.124.623
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;7,8
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Technical failures on the website during ordering or payment;1,4
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Difficulty finding information about warranties or other legal rights;1,3
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Delays in delivery;4,7
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Final costs higher than those indicated;0,6
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Products or services ordered with defects or different from those ordered;3,3
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,1
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;2,4
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;1
Total persons who have used a computer in the last 12 months;Studies completed: First stage Secondary Education;Other problems;1,8
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Total;5.699.262
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,7
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Technical failures on the website during ordering or payment;2,4
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty finding information about warranties or other legal rights;1,7
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Delays in delivery;4,9
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Final costs higher than those indicated;1
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Products or services ordered with defects or different from those ordered;3
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,3
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;2,5
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;0,8
Total persons who have used a computer in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;1,5
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Total;2.901.977
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,4
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Technical failures on the website during ordering or payment;2,2
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty finding information about warranties or other legal rights;2,1
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Delays in delivery;6
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Final costs higher than those indicated;2,1
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Products or services ordered with defects or different from those ordered;3,8
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Difficult claims or compensation or without satisfactory response after the claim;2
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Foreign sellers who do not fulfill orders in Spain;1,6
Total persons who have used a computer in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;2,9
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Total;2.982.146
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,7
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Technical failures on the website during ordering or payment;2,3
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Difficulty finding information about warranties or other legal rights;2,3
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Delays in delivery;5
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Final costs higher than those indicated;1,1
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Products or services ordered with defects or different from those ordered;3,4
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,1
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Difficult claims or compensation or without satisfactory response after the claim;2,5
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Foreign sellers who do not fulfill orders in Spain;1
Total persons who have used a computer in the last 12 months;Studies completed: University studies and similar;Other problems;1,8
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Total;3.627.934
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,5
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Technical failures on the website during ordering or payment;3,2
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty finding information about warranties or other legal rights;2,5
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Delays in delivery;5,8
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Final costs higher than those indicated;2,9
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Products or services ordered with defects or different from those ordered;3,5
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,2
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Difficult claims or compensation or without satisfactory response after the claim;2,7
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Foreign sellers who do not fulfill orders in Spain;1,6
Total persons who have used a computer in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;1,7
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Total;257.416
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;13,5
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Technical failures on the website during ordering or payment;5,4
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Difficulty finding information about warranties or other legal rights;5,3
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Delays in delivery;5,1
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Final costs higher than those indicated;0,4
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Products or services ordered with defects or different from those ordered;5,5
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);..
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Difficult claims or compensation or without satisfactory response after the claim;4,1
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Foreign sellers who do not fulfill orders in Spain;1,8
Total persons who have used a computer in the last 12 months;Studies completed: University doctorate;Other problems;..
Total persons who have used a computer in the last 12 months;Studies completed: Others;Total;16.495
Total persons who have used a computer in the last 12 months;Studies completed: Others;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;12,5
Total persons who have used a computer in the last 12 months;Studies completed: Others;Technical failures on the website during ordering or payment;..
Total persons who have used a computer in the last 12 months;Studies completed: Others;Difficulty finding information about warranties or other legal rights;..
Total persons who have used a computer in the last 12 months;Studies completed: Others;Delays in delivery;12,5
Total persons who have used a computer in the last 12 months;Studies completed: Others;Final costs higher than those indicated;12,5
Total persons who have used a computer in the last 12 months;Studies completed: Others;Products or services ordered with defects or different from those ordered;12,5
Total persons who have used a computer in the last 12 months;Studies completed: Others;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);..
Total persons who have used a computer in the last 12 months;Studies completed: Others;Difficult claims or compensation or without satisfactory response after the claim;..
Total persons who have used a computer in the last 12 months;Studies completed: Others;Foreign sellers who do not fulfill orders in Spain;..
Total persons who have used a computer in the last 12 months;Studies completed: Others;Other problems;12,5
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Total;13.225.404
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,3
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Technical failures on the website during ordering or payment;2,6
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Difficulty finding information about warranties or other legal rights;1,9
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Delays in delivery;5,6
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Final costs higher than those indicated;1,5
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Products or services ordered with defects or different from those ordered;3,4
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,1
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;2,4
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Foreign sellers who do not fulfill orders in Spain;0,9
Total persons who have used a computer in the last 12 months;Employment situation: Employed economically active persons;Other problems;2
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Total;2.262.496
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;7,7
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Technical failures on the website during ordering or payment;1,6
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty finding information about warranties or other legal rights;2,4
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Delays in delivery;5
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Final costs higher than those indicated;1,3
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Products or services ordered with defects or different from those ordered;3,3
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,9
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;2,9
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Foreign sellers who do not fulfill orders in Spain;1,5
Total persons who have used a computer in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;2,2
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Total;2.481.942
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;7,7
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Technical failures on the website during ordering or payment;1,9
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Difficulty finding information about warranties or other legal rights;1,7
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Delays in delivery;4,6
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Final costs higher than those indicated;1,4
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Products or services ordered with defects or different from those ordered;3,2
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,5
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Difficult claims or compensation or without satisfactory response after the claim;2,5
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Foreign sellers who do not fulfill orders in Spain;1,6
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Students;Other problems;1,1
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Total;494.191
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,5
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Technical failures on the website during ordering or payment;1,4
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty finding information about warranties or other legal rights;1,9
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Delays in delivery;5,7
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Final costs higher than those indicated;2
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Products or services ordered with defects or different from those ordered;2,7
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,4
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Difficult claims or compensation or without satisfactory response after the claim;1,4
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Foreign sellers who do not fulfill orders in Spain;0,6
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;1,8
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Total;1.340.398
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,1
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Technical failures on the website during ordering or payment;2
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty finding information about warranties or other legal rights;2,3
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Delays in delivery;2,9
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Final costs higher than those indicated;0,9
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Products or services ordered with defects or different from those ordered;3,6
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,1
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Difficult claims or compensation or without satisfactory response after the claim;2,9
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Foreign sellers who do not fulfill orders in Spain;1,7
Total persons who have used a computer in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;2
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Total;448.384
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;10,2
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Technical failures on the website during ordering or payment;2,2
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Difficulty finding information about warranties or other legal rights;3,8
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Delays in delivery;5,8
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Final costs higher than those indicated;1,9
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Products or services ordered with defects or different from those ordered;5,8
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,9
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Difficult claims or compensation or without satisfactory response after the claim;1,9
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Foreign sellers who do not fulfill orders in Spain;2,9
Total persons who have used a computer in the last 12 months;Employment situation: Other employment situation;Other problems;1,9
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Total;11.261.066
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,7
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Technical failures on the website during ordering or payment;2,9
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Difficulty finding information about warranties or other legal rights;1,8
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Delays in delivery;5,9
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Final costs higher than those indicated;1,7
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Products or services ordered with defects or different from those ordered;3,5
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,2
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Difficult claims or compensation or without satisfactory response after the claim;2,6
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Foreign sellers who do not fulfill orders in Spain;1
Total persons who have used a computer in the last 12 months;Professional status (in main job): Worker employed by others;Other problems;2
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Total;1.964.338
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;7,3
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Technical failures on the website during ordering or payment;0,9
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Difficulty finding information about warranties or other legal rights;2,2
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Delays in delivery;3,8
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Final costs higher than those indicated;0,8
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Products or services ordered with defects or different from those ordered;2,6
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,5
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Difficult claims or compensation or without satisfactory response after the claim;1,2
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Foreign sellers who do not fulfill orders in Spain;0,6
Total persons who have used a computer in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Other problems;1,7
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Total;2.976.956
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,5
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Technical failures on the website during ordering or payment;1,7
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Difficulty finding information about warranties or other legal rights;1,6
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Delays in delivery;5,2
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Final costs higher than those indicated;0,9
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Products or services ordered with defects or different from those ordered;2,9
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,6
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Difficult claims or compensation or without satisfactory response after the claim;1,8
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Foreign sellers who do not fulfill orders in Spain;1,2
Total persons who have used a computer in the last 12 months;Main occupation: Manual;Other problems;1,8
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Total;10.248.448
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,6
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Technical failures on the website during ordering or payment;2,9
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Difficulty finding information about warranties or other legal rights;1,9
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Delays in delivery;5,7
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Final costs higher than those indicated;1,7
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Products or services ordered with defects or different from those ordered;3,5
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,2
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Difficult claims or compensation or without satisfactory response after the claim;2,6
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Foreign sellers who do not fulfill orders in Spain;0,9
Total persons who have used a computer in the last 12 months;Main occupation: Non-manual;Other problems;2
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Total;682.414
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;10
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Technical failures on the website during ordering or payment;3,2
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Difficulty finding information about warranties or other legal rights;1,9
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Delays in delivery;5,4
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Final costs higher than those indicated;3,4
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Products or services ordered with defects or different from those ordered;3,9
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);0,4
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Difficult claims or compensation or without satisfactory response after the claim;1,7
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Foreign sellers who do not fulfill orders in Spain;1
Total persons who have used a computer in the last 12 months;Main occupation: ICT workers;Other problems;3,4
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Total;12.542.990
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,3
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Technical failures on the website during ordering or payment;2,6
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Difficulty finding information about warranties or other legal rights;1,9
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Delays in delivery;5,6
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Final costs higher than those indicated;1,4
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Products or services ordered with defects or different from those ordered;3,4
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,2
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Difficult claims or compensation or without satisfactory response after the claim;2,5
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Foreign sellers who do not fulfill orders in Spain;0,9
Total persons who have used a computer in the last 12 months;Main occupation: Other workers;Other problems;1,9
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Total;1.936.536
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;12,6
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Technical failures on the website during ordering or payment;2,9
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Difficulty finding information about warranties or other legal rights;4
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Delays in delivery;7,1
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Final costs higher than those indicated;2
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Products or services ordered with defects or different from those ordered;4,8
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);3,3
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Difficult claims or compensation or without satisfactory response after the claim;4,5
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Foreign sellers who do not fulfill orders in Spain;2,3
Total persons who have used a computer in the last 12 months;Net household monthly income Less than 900 Euros;Other problems;2,1
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;5.170.377
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,1
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Technical failures on the website during ordering or payment;2,6
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Difficulty finding information about warranties or other legal rights;2,8
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Delays in delivery;5,9
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Final costs higher than those indicated;2,2
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Products or services ordered with defects or different from those ordered;4
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,4
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Difficult claims or compensation or without satisfactory response after the claim;2,9
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Foreign sellers who do not fulfill orders in Spain;1,9
Total persons who have used a computer in the last 12 months;Net household monthly income : From 900 to less than 1,600;Other problems;2,8
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;4.705.523
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,3
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Technical failures on the website during ordering or payment;1,8
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Difficulty finding information about warranties or other legal rights;1,4
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Delays in delivery;4,6
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Final costs higher than those indicated;1,1
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Products or services ordered with defects or different from those ordered;2,9
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,1
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Difficult claims or compensation or without satisfactory response after the claim;2
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Foreign sellers who do not fulfill orders in Spain;0,7
Total persons who have used a computer in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Other problems;1,9
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Total;5.196.256
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,3
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Technical failures on the website during ordering or payment;3
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Difficulty finding information about warranties or other legal rights;1,7
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Delays in delivery;5,2
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Final costs higher than those indicated;1,5
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Products or services ordered with defects or different from those ordered;3,5
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,9
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Difficult claims or compensation or without satisfactory response after the claim;2,4
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Foreign sellers who do not fulfill orders in Spain;0,8
Total persons who have used a computer in the last 12 months;Net household monthly income: 2,500 euros or more;Other problems;1,6
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Total;3.244.121
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;6,6
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Technical failures on the website during ordering or payment;1,4
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Difficulty finding information about warranties or other legal rights;0,9
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Delays in delivery;4
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Final costs higher than those indicated;0,5
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Products or services ordered with defects or different from those ordered;2,2
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,3
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Difficult claims or compensation or without satisfactory response after the claim;1,5
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Foreign sellers who do not fulfill orders in Spain;0,5
Total persons who have used a computer in the last 12 months;Net household monthly income DK/NA;Other problems;0,9
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Total;1.799.142
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Technical failures on the website during ordering or payment;26,4
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Difficulty finding information about warranties or other legal rights;22,3
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Delays in delivery;59
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Final costs higher than those indicated;16,4
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Products or services ordered with defects or different from those ordered;38,4
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);24
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Difficult claims or compensation or without satisfactory response after the claim;27,9
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Foreign sellers who do not fulfill orders in Spain;13,2
People who have had some problem when purchasing via the Internet in the last 12 months;Total Persons;Other problems;21,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Total;9.040
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Technical failures on the website during ordering or payment;67,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Difficulty finding information about warranties or other legal rights;67,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Delays in delivery;67,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Final costs higher than those indicated;67,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Products or services ordered with defects or different from those ordered;100
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);67,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Difficult claims or compensation or without satisfactory response after the claim;100
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Foreign sellers who do not fulfill orders in Spain;67,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Illiterate persons with unfinished primary education;Other problems;67,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Total;55.838
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Technical failures on the website during ordering or payment;28,5
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Difficulty finding information about warranties or other legal rights;15,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Delays in delivery;53,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Final costs higher than those indicated;14,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Products or services ordered with defects or different from those ordered;35,5
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);6,5
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Difficult claims or compensation or without satisfactory response after the claim;18,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Foreign sellers who do not fulfill orders in Spain;7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Primary Education;Other problems;29,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Total;323.046
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Technical failures on the website during ordering or payment;17,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Difficulty finding information about warranties or other legal rights;17
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Delays in delivery;60,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Final costs higher than those indicated;7,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Products or services ordered with defects or different from those ordered;42,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);27,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;30,6
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;13,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: First stage Secondary Education;Other problems;23,2
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Total;494.422
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Technical failures on the website during ordering or payment;27,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Difficulty finding information about warranties or other legal rights;19,2
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Delays in delivery;57
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Final costs higher than those indicated;11
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Products or services ordered with defects or different from those ordered;34,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);27
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Difficult claims or compensation or without satisfactory response after the claim;28,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Foreign sellers who do not fulfill orders in Spain;9,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Second stage Secondary Education;Other problems;17,6
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Total;274.114
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Technical failures on the website during ordering or payment;23,4
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Difficulty finding information about warranties or other legal rights;22,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Delays in delivery;63,2
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Final costs higher than those indicated;21,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Products or services ordered with defects or different from those ordered;40,4
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);21,6
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Difficult claims or compensation or without satisfactory response after the claim;20,9
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Foreign sellers who do not fulfill orders in Spain;16,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Advanced Vocational Education;Other problems;30,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Total;260.587
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Technical failures on the website during ordering or payment;26,2
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Difficulty finding information about warranties or other legal rights;26,4
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Delays in delivery;57
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Final costs higher than those indicated;13
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Products or services ordered with defects or different from those ordered;39,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);24,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Difficult claims or compensation or without satisfactory response after the claim;29
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Foreign sellers who do not fulfill orders in Spain;11,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies and similar;Other problems;20,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Total;345.265
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Technical failures on the website during ordering or payment;33,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Difficulty finding information about warranties or other legal rights;26,4
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Delays in delivery;61,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Final costs higher than those indicated;30,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Products or services ordered with defects or different from those ordered;36,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);22,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Difficult claims or compensation or without satisfactory response after the claim;28,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Foreign sellers who do not fulfill orders in Spain;16,8
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University studies, Master's and similar;Other problems;17,9
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Total;34.764
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Technical failures on the website during ordering or payment;39,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Difficulty finding information about warranties or other legal rights;39,3
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Delays in delivery;38,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Final costs higher than those indicated;2,9
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Products or services ordered with defects or different from those ordered;40,7
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Difficult claims or compensation or without satisfactory response after the claim;30,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Foreign sellers who do not fulfill orders in Spain;13,1
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: University doctorate;Other problems;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Total;2.065
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Technical failures on the website during ordering or payment;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Difficulty finding information about warranties or other legal rights;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Delays in delivery;100
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Final costs higher than those indicated;100
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Products or services ordered with defects or different from those ordered;100
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Difficult claims or compensation or without satisfactory response after the claim;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Foreign sellers who do not fulfill orders in Spain;..
People who have had some problem when purchasing via the Internet in the last 12 months;Studies completed: Others;Other problems;100
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Total;1.230.797
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Technical failures on the website during ordering or payment;28,2
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Difficulty finding information about warranties or other legal rights;20
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Delays in delivery;60,1
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Final costs higher than those indicated;16,4
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Products or services ordered with defects or different from those ordered;36,6
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);22,3
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;26
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Foreign sellers who do not fulfill orders in Spain;10,1
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Employed economically active persons;Other problems;21,3
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Total;174.459
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Technical failures on the website during ordering or payment;21,2
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Difficulty finding information about warranties or other legal rights;31,7
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Delays in delivery;64,9
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Final costs higher than those indicated;16,7
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Products or services ordered with defects or different from those ordered;42,3
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);24,6
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Difficult claims or compensation or without satisfactory response after the claim;37,8
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Foreign sellers who do not fulfill orders in Spain;19,5
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Unemployed economically active persons;Other problems;28,8
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Total;192.229
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Technical failures on the website during ordering or payment;24,3
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Difficulty finding information about warranties or other legal rights;21,6
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Delays in delivery;59,8
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Final costs higher than those indicated;18,1
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Products or services ordered with defects or different from those ordered;41,2
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);32,1
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Difficult claims or compensation or without satisfactory response after the claim;31,6
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Foreign sellers who do not fulfill orders in Spain;20,6
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Students;Other problems;13,8
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Total;47.187
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Technical failures on the website during ordering or payment;15
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Difficulty finding information about warranties or other legal rights;19,4
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Delays in delivery;59,7
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Final costs higher than those indicated;21,3
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Products or services ordered with defects or different from those ordered;28,3
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);25
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Difficult claims or compensation or without satisfactory response after the claim;14,8
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Foreign sellers who do not fulfill orders in Spain;6,7
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Household chores;Other problems;18,5
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Total;108.617
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Technical failures on the website during ordering or payment;24,5
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Difficulty finding information about warranties or other legal rights;28
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Delays in delivery;35,5
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Final costs higher than those indicated;10,6
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Products or services ordered with defects or different from those ordered;44,1
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);25,4
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Difficult claims or compensation or without satisfactory response after the claim;35,9
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Foreign sellers who do not fulfill orders in Spain;20,8
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Inactive population: Pensioners;Other problems;25,1
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Total;45.853
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Technical failures on the website during ordering or payment;21,2
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Difficulty finding information about warranties or other legal rights;37,6
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Delays in delivery;56,5
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Final costs higher than those indicated;18,6
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Products or services ordered with defects or different from those ordered;57
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);28
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Difficult claims or compensation or without satisfactory response after the claim;18,4
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Foreign sellers who do not fulfill orders in Spain;28,7
People who have had some problem when purchasing via the Internet in the last 12 months;Employment situation: Other employment situation;Other problems;18,1
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Total;1.087.691
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Technical failures on the website during ordering or payment;30,4
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Difficulty finding information about warranties or other legal rights;18,8
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Delays in delivery;61,1
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Final costs higher than those indicated;17,2
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Products or services ordered with defects or different from those ordered;36,7
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);22,6
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Difficult claims or compensation or without satisfactory response after the claim;27,3
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Foreign sellers who do not fulfill orders in Spain;10,3
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Worker employed by others;Other problems;21,1
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Total;143.106
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Technical failures on the website during ordering or payment;11,8
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Difficulty finding information about warranties or other legal rights;29,8
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Delays in delivery;52,6
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Final costs higher than those indicated;10,5
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Products or services ordered with defects or different from those ordered;35,7
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);20,2
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Difficult claims or compensation or without satisfactory response after the claim;16
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Foreign sellers who do not fulfill orders in Spain;8,7
People who have had some problem when purchasing via the Internet in the last 12 months;Professional status (in main job): Self-employed or freelance workers;Other problems;22,9
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Total;251.577
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Technical failures on the website during ordering or payment;19,7
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Difficulty finding information about warranties or other legal rights;18,8
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Delays in delivery;61,9
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Final costs higher than those indicated;10,3
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Products or services ordered with defects or different from those ordered;34,8
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);19,4
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Difficult claims or compensation or without satisfactory response after the claim;21,8
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Foreign sellers who do not fulfill orders in Spain;14,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Manual;Other problems;21,7
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Total;979.220
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Technical failures on the website during ordering or payment;30,5
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Difficulty finding information about warranties or other legal rights;20,4
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Delays in delivery;59,7
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Final costs higher than those indicated;18
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Products or services ordered with defects or different from those ordered;37,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);23,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Difficult claims or compensation or without satisfactory response after the claim;27,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Foreign sellers who do not fulfill orders in Spain;9,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Non-manual;Other problems;21,3
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Total;68.179
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Technical failures on the website during ordering or payment;32,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Difficulty finding information about warranties or other legal rights;19,4
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Delays in delivery;54
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Final costs higher than those indicated;34,3
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Products or services ordered with defects or different from those ordered;39
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);4,3
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Difficult claims or compensation or without satisfactory response after the claim;16,8
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Foreign sellers who do not fulfill orders in Spain;9,9
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: ICT workers;Other problems;34,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Total;1.162.618
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Technical failures on the website during ordering or payment;28
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Difficulty finding information about warranties or other legal rights;20,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Delays in delivery;60,5
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Final costs higher than those indicated;15,3
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Products or services ordered with defects or different from those ordered;36,5
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);23,4
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Difficult claims or compensation or without satisfactory response after the claim;26,5
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Foreign sellers who do not fulfill orders in Spain;10,1
People who have had some problem when purchasing via the Internet in the last 12 months;Main occupation: Other workers;Other problems;20,6
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Total;243.435
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Technical failures on the website during ordering or payment;22,7
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Difficulty finding information about warranties or other legal rights;31,8
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Delays in delivery;56,8
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Final costs higher than those indicated;16,2
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Products or services ordered with defects or different from those ordered;38,1
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);26,2
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Difficult claims or compensation or without satisfactory response after the claim;36
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Foreign sellers who do not fulfill orders in Spain;18,4
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income Less than 900 Euros;Other problems;16,3
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Total;468.798
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Technical failures on the website during ordering or payment;29
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Difficulty finding information about warranties or other legal rights;30,3
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Delays in delivery;65,4
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Final costs higher than those indicated;24,5
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Products or services ordered with defects or different from those ordered;44
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);26,7
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Difficult claims or compensation or without satisfactory response after the claim;31,5
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Foreign sellers who do not fulfill orders in Spain;21,4
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 900 to less than 1,600;Other problems;30,9
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Total;388.925
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Technical failures on the website during ordering or payment;21,9
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Difficulty finding information about warranties or other legal rights;17,1
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Delays in delivery;55,8
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Final costs higher than those indicated;12,7
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Products or services ordered with defects or different from those ordered;35,5
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);25,9
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Difficult claims or compensation or without satisfactory response after the claim;23,7
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Foreign sellers who do not fulfill orders in Spain;8,5
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income : From 1,600 to less than 2,500;Other problems;22,6
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Total;484.109
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Technical failures on the website during ordering or payment;31,9
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Difficulty finding information about warranties or other legal rights;17,8
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Delays in delivery;55,5
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Final costs higher than those indicated;15,8
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Products or services ordered with defects or different from those ordered;37,6
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);20,5
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Difficult claims or compensation or without satisfactory response after the claim;26
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Foreign sellers who do not fulfill orders in Spain;8,6
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income: 2,500 euros or more;Other problems;17
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Total;213.876
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Technical failures on the website during ordering or payment;20,7
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Difficulty finding information about warranties or other legal rights;13,1
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Delays in delivery;60,9
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Final costs higher than those indicated;7,4
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Products or services ordered with defects or different from those ordered;33,3
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);20,1
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Difficult claims or compensation or without satisfactory response after the claim;22,5
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Foreign sellers who do not fulfill orders in Spain;8
People who have had some problem when purchasing via the Internet in the last 12 months;Net household monthly income DK/NA;Other problems;13,7