Population class;Autonomous City and Community;Problemas compras;Total
Total persons who have used a computer in the last 12 months;National Total;Total;20.252.814
Total persons who have used a computer in the last 12 months;National Total;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,9
Total persons who have used a computer in the last 12 months;National Total;Technical failures on the website during ordering or payment;2,3
Total persons who have used a computer in the last 12 months;National Total;Difficulty finding information about warranties or other legal rights;2
Total persons who have used a computer in the last 12 months;National Total;Delays in delivery;5,2
Total persons who have used a computer in the last 12 months;National Total;Final costs higher than those indicated;1,5
Total persons who have used a computer in the last 12 months;National Total;Products or services ordered with defects or different from those ordered;3,4
Total persons who have used a computer in the last 12 months;National Total;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,1
Total persons who have used a computer in the last 12 months;National Total;Difficult claims or compensation or without satisfactory response after the claim;2,5
Total persons who have used a computer in the last 12 months;National Total;Foreign sellers who do not fulfill orders in Spain;1,2
Total persons who have used a computer in the last 12 months;National Total;Other problems;1,9
Total persons who have used a computer in the last 12 months;AndalucÝa;Total;3.359.955
Total persons who have used a computer in the last 12 months;AndalucÝa;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,2
Total persons who have used a computer in the last 12 months;AndalucÝa;Technical failures on the website during ordering or payment;1,2
Total persons who have used a computer in the last 12 months;AndalucÝa;Difficulty finding information about warranties or other legal rights;1,2
Total persons who have used a computer in the last 12 months;AndalucÝa;Delays in delivery;5,5
Total persons who have used a computer in the last 12 months;AndalucÝa;Final costs higher than those indicated;0,9
Total persons who have used a computer in the last 12 months;AndalucÝa;Products or services ordered with defects or different from those ordered;2,6
Total persons who have used a computer in the last 12 months;AndalucÝa;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,5
Total persons who have used a computer in the last 12 months;AndalucÝa;Difficult claims or compensation or without satisfactory response after the claim;1,9
Total persons who have used a computer in the last 12 months;AndalucÝa;Foreign sellers who do not fulfill orders in Spain;0,7
Total persons who have used a computer in the last 12 months;AndalucÝa;Other problems;1,1
Total persons who have used a computer in the last 12 months;Arag¾n;Total;589.020
Total persons who have used a computer in the last 12 months;Arag¾n;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9,9
Total persons who have used a computer in the last 12 months;Arag¾n;Technical failures on the website during ordering or payment;3,8
Total persons who have used a computer in the last 12 months;Arag¾n;Difficulty finding information about warranties or other legal rights;2,4
Total persons who have used a computer in the last 12 months;Arag¾n;Delays in delivery;6,9
Total persons who have used a computer in the last 12 months;Arag¾n;Final costs higher than those indicated;1,4
Total persons who have used a computer in the last 12 months;Arag¾n;Products or services ordered with defects or different from those ordered;4,4
Total persons who have used a computer in the last 12 months;Arag¾n;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,7
Total persons who have used a computer in the last 12 months;Arag¾n;Difficult claims or compensation or without satisfactory response after the claim;3,5
Total persons who have used a computer in the last 12 months;Arag¾n;Foreign sellers who do not fulfill orders in Spain;0,9
Total persons who have used a computer in the last 12 months;Arag¾n;Other problems;2,8
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Total;419.698
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;4,6
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Technical failures on the website during ordering or payment;0,8
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Difficulty finding information about warranties or other legal rights;1,1
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Delays in delivery;1,9
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Final costs higher than those indicated;0,7
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Products or services ordered with defects or different from those ordered;2,5
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,3
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Difficult claims or compensation or without satisfactory response after the claim;1,2
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Foreign sellers who do not fulfill orders in Spain;0,5
Total persons who have used a computer in the last 12 months;Asturias, Principado de;Other problems;0,8
Total persons who have used a computer in the last 12 months;Balears, Illes;Total;586.984
Total persons who have used a computer in the last 12 months;Balears, Illes;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;14,1
Total persons who have used a computer in the last 12 months;Balears, Illes;Technical failures on the website during ordering or payment;4,4
Total persons who have used a computer in the last 12 months;Balears, Illes;Difficulty finding information about warranties or other legal rights;1,7
Total persons who have used a computer in the last 12 months;Balears, Illes;Delays in delivery;7
Total persons who have used a computer in the last 12 months;Balears, Illes;Final costs higher than those indicated;1,6
Total persons who have used a computer in the last 12 months;Balears, Illes;Products or services ordered with defects or different from those ordered;4,3
Total persons who have used a computer in the last 12 months;Balears, Illes;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,3
Total persons who have used a computer in the last 12 months;Balears, Illes;Difficult claims or compensation or without satisfactory response after the claim;2,4
Total persons who have used a computer in the last 12 months;Balears, Illes;Foreign sellers who do not fulfill orders in Spain;2,2
Total persons who have used a computer in the last 12 months;Balears, Illes;Other problems;2,9
Total persons who have used a computer in the last 12 months;Canarias;Total;837.324
Total persons who have used a computer in the last 12 months;Canarias;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;12
Total persons who have used a computer in the last 12 months;Canarias;Technical failures on the website during ordering or payment;2,2
Total persons who have used a computer in the last 12 months;Canarias;Difficulty finding information about warranties or other legal rights;3,6
Total persons who have used a computer in the last 12 months;Canarias;Delays in delivery;4,5
Total persons who have used a computer in the last 12 months;Canarias;Final costs higher than those indicated;4,4
Total persons who have used a computer in the last 12 months;Canarias;Products or services ordered with defects or different from those ordered;4,1
Total persons who have used a computer in the last 12 months;Canarias;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);3
Total persons who have used a computer in the last 12 months;Canarias;Difficult claims or compensation or without satisfactory response after the claim;2,3
Total persons who have used a computer in the last 12 months;Canarias;Foreign sellers who do not fulfill orders in Spain;4,5
Total persons who have used a computer in the last 12 months;Canarias;Other problems;4,3
Total persons who have used a computer in the last 12 months;Cantabria;Total;250.304
Total persons who have used a computer in the last 12 months;Cantabria;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;5,7
Total persons who have used a computer in the last 12 months;Cantabria;Technical failures on the website during ordering or payment;0,7
Total persons who have used a computer in the last 12 months;Cantabria;Difficulty finding information about warranties or other legal rights;1,8
Total persons who have used a computer in the last 12 months;Cantabria;Delays in delivery;2,9
Total persons who have used a computer in the last 12 months;Cantabria;Final costs higher than those indicated;1,5
Total persons who have used a computer in the last 12 months;Cantabria;Products or services ordered with defects or different from those ordered;1,8
Total persons who have used a computer in the last 12 months;Cantabria;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2
Total persons who have used a computer in the last 12 months;Cantabria;Difficult claims or compensation or without satisfactory response after the claim;1,2
Total persons who have used a computer in the last 12 months;Cantabria;Foreign sellers who do not fulfill orders in Spain;1,1
Total persons who have used a computer in the last 12 months;Cantabria;Other problems;2
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Total;931.553
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,9
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Technical failures on the website during ordering or payment;3,8
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Difficulty finding information about warranties or other legal rights;4,4
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Delays in delivery;5,3
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Final costs higher than those indicated;1,3
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Products or services ordered with defects or different from those ordered;5
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);4,1
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Difficult claims or compensation or without satisfactory response after the claim;2,9
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Foreign sellers who do not fulfill orders in Spain;0,9
Total persons who have used a computer in the last 12 months;Castilla y Le¾n;Other problems;3
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Total;780.966
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;9
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Technical failures on the website during ordering or payment;2,2
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Difficulty finding information about warranties or other legal rights;2,9
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Delays in delivery;6,3
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Final costs higher than those indicated;1,9
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Products or services ordered with defects or different from those ordered;4
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);3
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Difficult claims or compensation or without satisfactory response after the claim;5,1
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Foreign sellers who do not fulfill orders in Spain;1,6
Total persons who have used a computer in the last 12 months;Castilla-La Mancha;Other problems;3,8
Total persons who have used a computer in the last 12 months;Catalu±a;Total;3.510.304
Total persons who have used a computer in the last 12 months;Catalu±a;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;11,4
Total persons who have used a computer in the last 12 months;Catalu±a;Technical failures on the website during ordering or payment;2,1
Total persons who have used a computer in the last 12 months;Catalu±a;Difficulty finding information about warranties or other legal rights;2,5
Total persons who have used a computer in the last 12 months;Catalu±a;Delays in delivery;5,6
Total persons who have used a computer in the last 12 months;Catalu±a;Final costs higher than those indicated;2,1
Total persons who have used a computer in the last 12 months;Catalu±a;Products or services ordered with defects or different from those ordered;4,7
Total persons who have used a computer in the last 12 months;Catalu±a;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,2
Total persons who have used a computer in the last 12 months;Catalu±a;Difficult claims or compensation or without satisfactory response after the claim;3,7
Total persons who have used a computer in the last 12 months;Catalu±a;Foreign sellers who do not fulfill orders in Spain;1,1
Total persons who have used a computer in the last 12 months;Catalu±a;Other problems;1,7
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Total;2.155.819
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;7
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Technical failures on the website during ordering or payment;2,5
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Difficulty finding information about warranties or other legal rights;1,3
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Delays in delivery;4,2
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Final costs higher than those indicated;0,8
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Products or services ordered with defects or different from those ordered;2,5
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,3
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Difficult claims or compensation or without satisfactory response after the claim;1,2
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Foreign sellers who do not fulfill orders in Spain;0,8
Total persons who have used a computer in the last 12 months;Comunitat Valenciana;Other problems;1,9
Total persons who have used a computer in the last 12 months;Extremadura;Total;416.263
Total persons who have used a computer in the last 12 months;Extremadura;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;6,3
Total persons who have used a computer in the last 12 months;Extremadura;Technical failures on the website during ordering or payment;1,1
Total persons who have used a computer in the last 12 months;Extremadura;Difficulty finding information about warranties or other legal rights;2,7
Total persons who have used a computer in the last 12 months;Extremadura;Delays in delivery;5,6
Total persons who have used a computer in the last 12 months;Extremadura;Final costs higher than those indicated;1,9
Total persons who have used a computer in the last 12 months;Extremadura;Products or services ordered with defects or different from those ordered;3,8
Total persons who have used a computer in the last 12 months;Extremadura;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);2,2
Total persons who have used a computer in the last 12 months;Extremadura;Difficult claims or compensation or without satisfactory response after the claim;2,1
Total persons who have used a computer in the last 12 months;Extremadura;Foreign sellers who do not fulfill orders in Spain;1,3
Total persons who have used a computer in the last 12 months;Extremadura;Other problems;2,1
Total persons who have used a computer in the last 12 months;Galicia;Total;993.919
Total persons who have used a computer in the last 12 months;Galicia;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;7,5
Total persons who have used a computer in the last 12 months;Galicia;Technical failures on the website during ordering or payment;2,4
Total persons who have used a computer in the last 12 months;Galicia;Difficulty finding information about warranties or other legal rights;1,7
Total persons who have used a computer in the last 12 months;Galicia;Delays in delivery;4,3
Total persons who have used a computer in the last 12 months;Galicia;Final costs higher than those indicated;0,7
Total persons who have used a computer in the last 12 months;Galicia;Products or services ordered with defects or different from those ordered;2,6
Total persons who have used a computer in the last 12 months;Galicia;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,8
Total persons who have used a computer in the last 12 months;Galicia;Difficult claims or compensation or without satisfactory response after the claim;2,4
Total persons who have used a computer in the last 12 months;Galicia;Foreign sellers who do not fulfill orders in Spain;0,9
Total persons who have used a computer in the last 12 months;Galicia;Other problems;1,8
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Total;3.372.356
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,8
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Technical failures on the website during ordering or payment;3,3
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Difficulty finding information about warranties or other legal rights;1,5
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Delays in delivery;6
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Final costs higher than those indicated;1,4
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Products or services ordered with defects or different from those ordered;3
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,7
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Difficult claims or compensation or without satisfactory response after the claim;1,8
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Foreign sellers who do not fulfill orders in Spain;1,2
Total persons who have used a computer in the last 12 months;Madrid, Comunidad de;Other problems;1,4
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Total;569.729
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;5,9
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Technical failures on the website during ordering or payment;0,4
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Difficulty finding information about warranties or other legal rights;1,3
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Delays in delivery;3,6
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Final costs higher than those indicated;0,9
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Products or services ordered with defects or different from those ordered;3,3
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,7
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Difficult claims or compensation or without satisfactory response after the claim;3,6
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Foreign sellers who do not fulfill orders in Spain;1,3
Total persons who have used a computer in the last 12 months;Murcia, Regi¾n de;Other problems;1,9
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Total;308.350
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,5
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Technical failures on the website during ordering or payment;3
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Difficulty finding information about warranties or other legal rights;2,7
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Delays in delivery;5,6
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Final costs higher than those indicated;2,2
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Products or services ordered with defects or different from those ordered;2,5
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);3,2
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Difficult claims or compensation or without satisfactory response after the claim;3,5
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Foreign sellers who do not fulfill orders in Spain;1,9
Total persons who have used a computer in the last 12 months;Navarra, Comunidad Foral de;Other problems;2,5
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Total;987.593
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;7,2
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Technical failures on the website during ordering or payment;2,5
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Difficulty finding information about warranties or other legal rights;1,6
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Delays in delivery;4,2
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Final costs higher than those indicated;0,9
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Products or services ordered with defects or different from those ordered;3,3
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);1,9
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Difficult claims or compensation or without satisfactory response after the claim;2,6
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Foreign sellers who do not fulfill orders in Spain;0,8
Total persons who have used a computer in the last 12 months;PaÝs Vasco;Other problems;1,5
Total persons who have used a computer in the last 12 months;Rioja, La;Total;128.213
Total persons who have used a computer in the last 12 months;Rioja, La;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;8,3
Total persons who have used a computer in the last 12 months;Rioja, La;Technical failures on the website during ordering or payment;3,7
Total persons who have used a computer in the last 12 months;Rioja, La;Difficulty finding information about warranties or other legal rights;2,5
Total persons who have used a computer in the last 12 months;Rioja, La;Delays in delivery;5,2
Total persons who have used a computer in the last 12 months;Rioja, La;Final costs higher than those indicated;1,4
Total persons who have used a computer in the last 12 months;Rioja, La;Products or services ordered with defects or different from those ordered;3,9
Total persons who have used a computer in the last 12 months;Rioja, La;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);3
Total persons who have used a computer in the last 12 months;Rioja, La;Difficult claims or compensation or without satisfactory response after the claim;2,3
Total persons who have used a computer in the last 12 months;Rioja, La;Foreign sellers who do not fulfill orders in Spain;2,1
Total persons who have used a computer in the last 12 months;Rioja, La;Other problems;1,4
Total persons who have used a computer in the last 12 months;Ceuta;Total;36.372
Total persons who have used a computer in the last 12 months;Ceuta;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;5,6
Total persons who have used a computer in the last 12 months;Ceuta;Technical failures on the website during ordering or payment;..
Total persons who have used a computer in the last 12 months;Ceuta;Difficulty finding information about warranties or other legal rights;3,9
Total persons who have used a computer in the last 12 months;Ceuta;Delays in delivery;..
Total persons who have used a computer in the last 12 months;Ceuta;Final costs higher than those indicated;..
Total persons who have used a computer in the last 12 months;Ceuta;Products or services ordered with defects or different from those ordered;5,6
Total persons who have used a computer in the last 12 months;Ceuta;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);3,9
Total persons who have used a computer in the last 12 months;Ceuta;Difficult claims or compensation or without satisfactory response after the claim;3,9
Total persons who have used a computer in the last 12 months;Ceuta;Foreign sellers who do not fulfill orders in Spain;..
Total persons who have used a computer in the last 12 months;Ceuta;Other problems;..
Total persons who have used a computer in the last 12 months;Melilla;Total;18.090
Total persons who have used a computer in the last 12 months;Melilla;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;17,8
Total persons who have used a computer in the last 12 months;Melilla;Technical failures on the website during ordering or payment;..
Total persons who have used a computer in the last 12 months;Melilla;Difficulty finding information about warranties or other legal rights;3,6
Total persons who have used a computer in the last 12 months;Melilla;Delays in delivery;11,2
Total persons who have used a computer in the last 12 months;Melilla;Final costs higher than those indicated;..
Total persons who have used a computer in the last 12 months;Melilla;Products or services ordered with defects or different from those ordered;3,6
Total persons who have used a computer in the last 12 months;Melilla;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);4,6
Total persons who have used a computer in the last 12 months;Melilla;Difficult claims or compensation or without satisfactory response after the claim;..
Total persons who have used a computer in the last 12 months;Melilla;Foreign sellers who do not fulfill orders in Spain;3,6
Total persons who have used a computer in the last 12 months;Melilla;Other problems;10,2
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Total;1.799.142
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Technical failures on the website during ordering or payment;26,4
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Difficulty finding information about warranties or other legal rights;22,3
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Delays in delivery;59
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Final costs higher than those indicated;16,4
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Products or services ordered with defects or different from those ordered;38,4
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);24
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Difficult claims or compensation or without satisfactory response after the claim;27,9
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Foreign sellers who do not fulfill orders in Spain;13,2
People who have had some problem when purchasing via the Internet in the last 12 months;National Total;Other problems;21,3
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Total;275.624
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Technical failures on the website during ordering or payment;15
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Difficulty finding information about warranties or other legal rights;14,1
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Delays in delivery;67,7
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Final costs higher than those indicated;11,1
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Products or services ordered with defects or different from those ordered;32,1
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);18,3
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Difficult claims or compensation or without satisfactory response after the claim;23,6
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Foreign sellers who do not fulfill orders in Spain;8
People who have had some problem when purchasing via the Internet in the last 12 months;AndalucÝa;Other problems;13,4
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Total;58.085
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Technical failures on the website during ordering or payment;38,5
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Difficulty finding information about warranties or other legal rights;24,5
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Delays in delivery;70,3
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Final costs higher than those indicated;14,2
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Products or services ordered with defects or different from those ordered;44,6
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);27,4
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Difficult claims or compensation or without satisfactory response after the claim;35
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Foreign sellers who do not fulfill orders in Spain;8,9
People who have had some problem when purchasing via the Internet in the last 12 months;Arag¾n;Other problems;28,3
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Total;19.230
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Technical failures on the website during ordering or payment;17,9
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Difficulty finding information about warranties or other legal rights;25
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Delays in delivery;40,8
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Final costs higher than those indicated;14,8
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Products or services ordered with defects or different from those ordered;55,6
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);28,4
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Difficult claims or compensation or without satisfactory response after the claim;25,9
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Foreign sellers who do not fulfill orders in Spain;10,9
People who have had some problem when purchasing via the Internet in the last 12 months;Asturias, Principado de;Other problems;18,4
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Total;82.644
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Technical failures on the website during ordering or payment;31,2
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Difficulty finding information about warranties or other legal rights;12,2
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Delays in delivery;49,8
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Final costs higher than those indicated;11,3
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Products or services ordered with defects or different from those ordered;30,4
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);16,5
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Difficult claims or compensation or without satisfactory response after the claim;17,4
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Foreign sellers who do not fulfill orders in Spain;15,3
People who have had some problem when purchasing via the Internet in the last 12 months;Balears, Illes;Other problems;20,6
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Total;100.103
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Technical failures on the website during ordering or payment;18,2
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Difficulty finding information about warranties or other legal rights;29,8
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Delays in delivery;37,5
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Final costs higher than those indicated;36,4
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Products or services ordered with defects or different from those ordered;34
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);25
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Difficult claims or compensation or without satisfactory response after the claim;19,1
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Foreign sellers who do not fulfill orders in Spain;37,4
People who have had some problem when purchasing via the Internet in the last 12 months;Canarias;Other problems;36,2
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Total;14.225
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Technical failures on the website during ordering or payment;12,3
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Difficulty finding information about warranties or other legal rights;30,9
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Delays in delivery;50,7
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Final costs higher than those indicated;26,4
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Products or services ordered with defects or different from those ordered;31,8
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);36
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Difficult claims or compensation or without satisfactory response after the claim;20,3
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Foreign sellers who do not fulfill orders in Spain;19,6
People who have had some problem when purchasing via the Internet in the last 12 months;Cantabria;Other problems;35,2
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Total;82.646
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Technical failures on the website during ordering or payment;43
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Difficulty finding information about warranties or other legal rights;49,7
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Delays in delivery;59,2
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Final costs higher than those indicated;15,1
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Products or services ordered with defects or different from those ordered;55,9
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);45,9
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Difficult claims or compensation or without satisfactory response after the claim;32,9
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Foreign sellers who do not fulfill orders in Spain;10,6
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla y Le¾n;Other problems;34,1
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Total;70.511
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Technical failures on the website during ordering or payment;24,4
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Difficulty finding information about warranties or other legal rights;31,9
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Delays in delivery;70,2
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Final costs higher than those indicated;21,3
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Products or services ordered with defects or different from those ordered;44,9
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);33,6
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Difficult claims or compensation or without satisfactory response after the claim;56,1
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Foreign sellers who do not fulfill orders in Spain;18,1
People who have had some problem when purchasing via the Internet in the last 12 months;Castilla-La Mancha;Other problems;41,9
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Total;400.422
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Technical failures on the website during ordering or payment;18,3
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Difficulty finding information about warranties or other legal rights;22,2
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Delays in delivery;48,9
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Final costs higher than those indicated;18,8
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Products or services ordered with defects or different from those ordered;40,8
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);19
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Difficult claims or compensation or without satisfactory response after the claim;32,2
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Foreign sellers who do not fulfill orders in Spain;9,5
People who have had some problem when purchasing via the Internet in the last 12 months;Catalu±a;Other problems;14,8
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Total;150.551
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Technical failures on the website during ordering or payment;35,9
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Difficulty finding information about warranties or other legal rights;19,3
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Delays in delivery;60,2
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Final costs higher than those indicated;11,3
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Products or services ordered with defects or different from those ordered;35,4
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);32,6
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Difficult claims or compensation or without satisfactory response after the claim;16,6
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Foreign sellers who do not fulfill orders in Spain;12,1
People who have had some problem when purchasing via the Internet in the last 12 months;Comunitat Valenciana;Other problems;27
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Total;26.270
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Technical failures on the website during ordering or payment;17,5
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Difficulty finding information about warranties or other legal rights;43
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Delays in delivery;88,6
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Final costs higher than those indicated;30,1
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Products or services ordered with defects or different from those ordered;60,8
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);35,6
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Difficult claims or compensation or without satisfactory response after the claim;32,7
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Foreign sellers who do not fulfill orders in Spain;21,1
People who have had some problem when purchasing via the Internet in the last 12 months;Extremadura;Other problems;33,1
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Total;74.770
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Technical failures on the website during ordering or payment;31,7
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Difficulty finding information about warranties or other legal rights;22,2
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Delays in delivery;57
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Final costs higher than those indicated;9,3
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Products or services ordered with defects or different from those ordered;33,9
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);24
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Difficult claims or compensation or without satisfactory response after the claim;32,1
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Foreign sellers who do not fulfill orders in Spain;11,8
People who have had some problem when purchasing via the Internet in the last 12 months;Galicia;Other problems;24,3
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Total;297.084
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Technical failures on the website during ordering or payment;37,8
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Difficulty finding information about warranties or other legal rights;17,4
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Delays in delivery;67,7
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Final costs higher than those indicated;15,9
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Products or services ordered with defects or different from those ordered;33,5
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);19,5
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Difficult claims or compensation or without satisfactory response after the claim;20,1
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Foreign sellers who do not fulfill orders in Spain;13,1
People who have had some problem when purchasing via the Internet in the last 12 months;Madrid, Comunidad de;Other problems;15,7
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Total;33.628
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Technical failures on the website during ordering or payment;7,5
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Difficulty finding information about warranties or other legal rights;22,1
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Delays in delivery;61,8
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Final costs higher than those indicated;15,7
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Products or services ordered with defects or different from those ordered;56,7
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);28,6
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Difficult claims or compensation or without satisfactory response after the claim;61,3
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Foreign sellers who do not fulfill orders in Spain;21,2
People who have had some problem when purchasing via the Internet in the last 12 months;Murcia, Regi¾n de;Other problems;32,9
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Total;26.262
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Technical failures on the website during ordering or payment;35,8
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Difficulty finding information about warranties or other legal rights;31,3
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Delays in delivery;65,2
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Final costs higher than those indicated;26
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Products or services ordered with defects or different from those ordered;29,1
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);37,6
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Difficult claims or compensation or without satisfactory response after the claim;41
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Foreign sellers who do not fulfill orders in Spain;22,2
People who have had some problem when purchasing via the Internet in the last 12 months;Navarra, Comunidad Foral de;Other problems;29,2
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Total;71.146
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Technical failures on the website during ordering or payment;34,9
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Difficulty finding information about warranties or other legal rights;22,8
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Delays in delivery;58,2
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Final costs higher than those indicated;12,8
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Products or services ordered with defects or different from those ordered;45,3
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);25,9
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Difficult claims or compensation or without satisfactory response after the claim;36,2
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Foreign sellers who do not fulfill orders in Spain;10,7
People who have had some problem when purchasing via the Internet in the last 12 months;PaÝs Vasco;Other problems;21,1
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Total;10.666
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Technical failures on the website during ordering or payment;44,6
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Difficulty finding information about warranties or other legal rights;29,8
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Delays in delivery;62,1
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Final costs higher than those indicated;16,6
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Products or services ordered with defects or different from those ordered;46,5
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);35,8
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Difficult claims or compensation or without satisfactory response after the claim;27,5
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Foreign sellers who do not fulfill orders in Spain;24,7
People who have had some problem when purchasing via the Internet in the last 12 months;Rioja, La;Other problems;16,4
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Total;2.054
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Technical failures on the website during ordering or payment;..
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Difficulty finding information about warranties or other legal rights;68,5
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Delays in delivery;..
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Final costs higher than those indicated;..
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Products or services ordered with defects or different from those ordered;100
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);68,5
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Difficult claims or compensation or without satisfactory response after the claim;68,5
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Foreign sellers who do not fulfill orders in Spain;..
People who have had some problem when purchasing via the Internet in the last 12 months;Ceuta;Other problems;..
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Total;3.220
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Persons que han tenido alg·n problem when purchasing por Internet en los ·ltimos 12 meses;..
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Technical failures on the website during ordering or payment;..
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Difficulty finding information about warranties or other legal rights;20,3
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Delays in delivery;62,9
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Final costs higher than those indicated;..
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Products or services ordered with defects or different from those ordered;20,3
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.);25,8
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Difficult claims or compensation or without satisfactory response after the claim;..
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Foreign sellers who do not fulfill orders in Spain;20,3
People who have had some problem when purchasing via the Internet in the last 12 months;Melilla;Other problems;57,4