Activity grouping (except CNAE 56, 64-66 and 95.1);Main variables;Size of the enterprise;Total
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;45.44
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;40.33
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;67.72
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;82.51
Total Enterprises;G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;35.48
Total Enterprises;G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;32.53
Total Enterprises;G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;47.73
Total Enterprises;G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;59.90
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;33.75
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;30.90
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;45.48
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;58.34
Total Enterprises;G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;25.31
Total Enterprises;G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;22.68
Total Enterprises;G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;36.12
Total Enterprises;G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;47.92
1. Total Industry (CNAE 10-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;51.18
1. Total Industry (CNAE 10-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;43.65
1. Total Industry (CNAE 10-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;78.87
1. Total Industry (CNAE 10-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;91.38
1. Total Industry (CNAE 10-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;31.96
1. Total Industry (CNAE 10-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;28.26
1. Total Industry (CNAE 10-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;44.54
1. Total Industry (CNAE 10-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;57.24
1. Total Industry (CNAE 10-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;30.85
1. Total Industry (CNAE 10-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;27.13
1. Total Industry (CNAE 10-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;43.48
1. Total Industry (CNAE 10-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;56.31
1. Total Industry (CNAE 10-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;22.65
1. Total Industry (CNAE 10-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;19.76
1. Total Industry (CNAE 10-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;32.22
1. Total Industry (CNAE 10-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;43.50
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;46.11
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;39.85
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;74.07
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;89.38
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;27.14
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;24.49
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;37.01
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;57.58
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;26.11
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;23.55
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;35.63
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;55.90
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;19.36
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;16.60
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;29.81
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;50.35
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;61.49
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;52.08
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;84.68
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;97.98
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;41.13
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;36.05
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;52.47
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;66.21
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;38.63
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;33.24
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;50.61
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;65.63
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;29.44
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;25.90
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;36.41
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;51.22
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;49.08
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;42.76
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;79.88
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;87.82
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;29.48
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;26.16
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;46.21
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;45.94
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;28.82
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;25.42
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;45.91
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;45.94
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;19.12
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;16.71
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;31.19
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;31.48
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;54.77
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;46.43
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;82.15
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;94.00
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;35.89
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;32.38
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;47.45
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;52.21
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;34.97
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;31.40
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;46.71
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;51.84
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;26.77
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;24.44
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;34.52
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;37.27
1.5. Energy and water (CNAE 35-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;50.52
1.5. Energy and water (CNAE 35-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;41.96
1.5. Energy and water (CNAE 35-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;71.18
1.5. Energy and water (CNAE 35-39);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;80.75
1.5. Energy and water (CNAE 35-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;32.63
1.5. Energy and water (CNAE 35-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;26.25
1.5. Energy and water (CNAE 35-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;45.22
1.5. Energy and water (CNAE 35-39);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;63.10
1.5. Energy and water (CNAE 35-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;32.39
1.5. Energy and water (CNAE 35-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;26.12
1.5. Energy and water (CNAE 35-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;45.22
1.5. Energy and water (CNAE 35-39);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;61.00
1.5. Energy and water (CNAE 35-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;21.39
1.5. Energy and water (CNAE 35-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;18.51
1.5. Energy and water (CNAE 35-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;25.56
1.5. Energy and water (CNAE 35-39);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;39.45
2. Total Construction (CNAE 41-43);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;26.72
2. Total Construction (CNAE 41-43);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;23.55
2. Total Construction (CNAE 41-43);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;53.47
2. Total Construction (CNAE 41-43);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;85.78
2. Total Construction (CNAE 41-43);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;20.11
2. Total Construction (CNAE 41-43);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;18.16
2. Total Construction (CNAE 41-43);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;36.83
2. Total Construction (CNAE 41-43);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;52.37
2. Total Construction (CNAE 41-43);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;19.44
2. Total Construction (CNAE 41-43);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;17.74
2. Total Construction (CNAE 41-43);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;33.97
2. Total Construction (CNAE 41-43);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;49.98
2. Total Construction (CNAE 41-43);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;10.99
2. Total Construction (CNAE 41-43);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;9.66
2. Total Construction (CNAE 41-43);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;21.95
2. Total Construction (CNAE 41-43);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;38.48
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;47.33
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;43.24
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;64.16
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;78.17
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;40.60
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;38.01
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;50.93
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;61.58
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;38.36
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;35.85
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;48.16
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;59.77
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;29.82
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;27.24
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;40.14
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;50.54
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;54.82
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;51.28
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;74.97
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;84.57
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;44.65
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;42.44
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;57.17
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;63.34
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;41.75
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;39.72
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;52.87
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;61.22
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;34.33
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;31.51
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;50.56
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;56.44
3.2. Transport and storage (CNAE 49-53);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;41.68
3.2. Transport and storage (CNAE 49-53);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;37.33
3.2. Transport and storage (CNAE 49-53);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;61.55
3.2. Transport and storage (CNAE 49-53);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;79.52
3.2. Transport and storage (CNAE 49-53);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;29.93
3.2. Transport and storage (CNAE 49-53);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;27.42
3.2. Transport and storage (CNAE 49-53);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;40.00
3.2. Transport and storage (CNAE 49-53);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;59.07
3.2. Transport and storage (CNAE 49-53);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;29.29
3.2. Transport and storage (CNAE 49-53);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;26.76
3.2. Transport and storage (CNAE 49-53);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;39.66
3.2. Transport and storage (CNAE 49-53);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;57.29
3.2. Transport and storage (CNAE 49-53);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;17.77
3.2. Transport and storage (CNAE 49-53);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;15.80
3.2. Transport and storage (CNAE 49-53);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;24.53
3.2. Transport and storage (CNAE 49-53);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;46.66
3.3. Accommodation services (CNAE 55);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;42.63
3.3. Accommodation services (CNAE 55);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;37.10
3.3. Accommodation services (CNAE 55);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;59.11
3.3. Accommodation services (CNAE 55);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;67.73
3.3. Accommodation services (CNAE 55);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;43.94
3.3. Accommodation services (CNAE 55);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;39.74
3.3. Accommodation services (CNAE 55);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;57.80
3.3. Accommodation services (CNAE 55);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;53.81
3.3. Accommodation services (CNAE 55);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;39.09
3.3. Accommodation services (CNAE 55);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;35.03
3.3. Accommodation services (CNAE 55);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;51.82
3.3. Accommodation services (CNAE 55);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;53.00
3.3. Accommodation services (CNAE 55);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;35.48
3.3. Accommodation services (CNAE 55);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;31.02
3.3. Accommodation services (CNAE 55);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;49.85
3.3. Accommodation services (CNAE 55);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;48.23
3.4. Information and communications (CNAE 58-63);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;55.01
3.4. Information and communications (CNAE 58-63);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;50.75
3.4. Information and communications (CNAE 58-63);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;63.97
3.4. Information and communications (CNAE 58-63);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;86.47
3.4. Information and communications (CNAE 58-63);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;60.54
3.4. Information and communications (CNAE 58-63);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;58.53
3.4. Information and communications (CNAE 58-63);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;65.05
3.4. Information and communications (CNAE 58-63);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;74.28
3.4. Information and communications (CNAE 58-63);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;56.85
3.4. Information and communications (CNAE 58-63);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;54.52
3.4. Information and communications (CNAE 58-63);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;62.18
3.4. Information and communications (CNAE 58-63);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;72.39
3.4. Information and communications (CNAE 58-63);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;46.11
3.4. Information and communications (CNAE 58-63);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;44.80
3.4. Information and communications (CNAE 58-63);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;48.27
3.4. Information and communications (CNAE 58-63);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;58.33
3.5. Real estate activities (CNAE 68);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;36.65
3.5. Real estate activities (CNAE 68);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;32.50
3.5. Real estate activities (CNAE 68);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;72.25
3.5. Real estate activities (CNAE 68);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;88.89
3.5. Real estate activities (CNAE 68);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;43.68
3.5. Real estate activities (CNAE 68);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;40.78
3.5. Real estate activities (CNAE 68);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;67.49
3.5. Real estate activities (CNAE 68);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;88.89
3.5. Real estate activities (CNAE 68);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;42.13
3.5. Real estate activities (CNAE 68);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;39.14
3.5. Real estate activities (CNAE 68);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;66.65
3.5. Real estate activities (CNAE 68);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;88.89
3.5. Real estate activities (CNAE 68);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;26.80
3.5. Real estate activities (CNAE 68);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;24.79
3.5. Real estate activities (CNAE 68);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;41.23
3.5. Real estate activities (CNAE 68);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;75.00
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;43.98
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;37.56
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;73.78
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;85.71
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;38.38
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;34.98
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;51.45
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;71.90
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;37.70
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;34.43
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;50.20
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;70.51
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;26.13
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;22.76
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;40.03
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;55.48
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;33.30
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;28.79
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;40.82
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;66.35
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;29.56
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;26.36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;35.27
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;51.84
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;27.99
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;24.69
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;34.17
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;49.90
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;21.53
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;19.79
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;22.42
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;40.75
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total;64.22
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 10 to 49;61.89
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;From 50 to 249;67.43
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.1 % of enterprises that had ERP tools to share information between different business areas of the company;250 or more;85.50
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);Total;67.62
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 10 to 49;66.45
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);From 50 to 249;70.10
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2 % de empresas que disponen de alguna software application to manage customer information within the company de la empresa (herramientas CRM);250 or more;74.77
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.A % of employees who regularly telework at least 30% of their working hours per week;Total;65.44
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 10 to 49;64.32
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.A % of employees who regularly telework at least 30% of their working hours per week;From 50 to 249;67.72
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.A % of employees who regularly telework at least 30% of their working hours per week;250 or more;72.84
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total;52.14
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 10 to 49;51.74
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);From 50 to 249;51.81
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);G.2.B  % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);250 or more;59.38