Economic activity cluster;Main variables;Total
Total Enterprises;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;8.04
Total Enterprises;G.2 % of enterprises with some software application to manage customer information within the company (CRM tools);7.47
Total Enterprises;G.2.A % of employees who regularly telework at least 30% of their working hours per week;6.70
Total Enterprises;G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);4.55
Industry;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;8.49
Industry;G.2 % of enterprises with some software application to manage customer information within the company (CRM tools);4.55
Industry;G.2.A % of employees who regularly telework at least 30% of their working hours per week;4.11
Industry;G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);1.88
Construction;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;3.17
Construction;G.2 % of enterprises with some software application to manage customer information within the company (CRM tools);3.30
Construction;G.2.A % of employees who regularly telework at least 30% of their working hours per week;3.26
Construction;G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);0.70
Services;G.1 % of enterprises that had ERP tools to share information between different business areas of the company;9.10
Services;G.2 % of enterprises with some software application to manage customer information within the company (CRM tools);8.71
Services;G.2.A % of employees who regularly telework at least 30% of their working hours per week;7.75
Services;G.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);5.70