Activity grouping (except CNAE 56, 64-66 and 95.1);Main variables;Size of the enterprise;Total
Total Enterprises;D.8 % of enterprises with Internet connection and website/web page (1);Total;78,1
Total Enterprises;D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;75,61
Total Enterprises;D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;88,68
Total Enterprises;D.8 % of enterprises with Internet connection and website/web page (1);250 or more;95,32
Total Enterprises;D.9.A Web Services: Company Presentation (2);Total;89,82
Total Enterprises;D.9.A Web Services: Company Presentation (2);From 10 to 49;88,55
Total Enterprises;D.9.A Web Services: Company Presentation (2);From 50 to 249;94,25
Total Enterprises;D.9.A Web Services: Company Presentation (2);250 or more;97,58
Total Enterprises;D.9.B Web Services: Receiving orders or bookings online (2);Total;19,28
Total Enterprises;D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;18,14
Total Enterprises;D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;23,62
Total Enterprises;D.9.B Web Services: Receiving orders or bookings online (2);250 or more;24,55
Total Enterprises;D.9.C Web Services: Access to product catalogs or price lists (2);Total;47,22
Total Enterprises;D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;45,85
Total Enterprises;D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;52,85
Total Enterprises;D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;51,53
Total Enterprises;D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;8,43
Total Enterprises;D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;7,8
Total Enterprises;D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;10,84
Total Enterprises;D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;11,05
Total Enterprises;D.9.E Web Services: Online order tracking (2);Total;11,24
Total Enterprises;D.9.E Web Services: Online order tracking (2);From 10 to 49;10,09
Total Enterprises;D.9.E Web Services: Online order tracking (2);From 50 to 249;15,33
Total Enterprises;D.9.E Web Services: Online order tracking (2);250 or more;17,74
Total Enterprises;D.9.F Web Services: Website customization for regular users (2);Total;7,84
Total Enterprises;D.9.F Web Services: Website customization for regular users (2);From 10 to 49;7,09
Total Enterprises;D.9.F Web Services: Website customization for regular users (2);From 50 to 249;10,04
Total Enterprises;D.9.F Web Services: Website customization for regular users (2);250 or more;14,45
Total Enterprises;D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;49,98
Total Enterprises;D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;46,7
Total Enterprises;D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;61,18
Total Enterprises;D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;71,02
Total Enterprises;D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;79,05
Total Enterprises;D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;76,98
Total Enterprises;D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;86,23
Total Enterprises;D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;92
Total Enterprises;D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;22,95
Total Enterprises;D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;17,33
Total Enterprises;D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;40,72
Total Enterprises;D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;66,03
Total Enterprises;D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;31,29
Total Enterprises;D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;28,7
Total Enterprises;D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;40
Total Enterprises;D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;48,68
Total Enterprises;D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;8,21
Total Enterprises;D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;7,89
Total Enterprises;D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;8,78
Total Enterprises;D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;14,45
Total Enterprises;D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;7,85
Total Enterprises;D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;7,57
Total Enterprises;D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;8,3
Total Enterprises;D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;13,58
Total Enterprises;D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;1,81
Total Enterprises;D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;1,63
Total Enterprises;D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;2,08
Total Enterprises;D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;5,55
1. Total Industry (CNAE 10-39);D.8 % of enterprises with Internet connection and website/web page (1);Total;81,37
1. Total Industry (CNAE 10-39);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;78,68
1. Total Industry (CNAE 10-39);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;91,19
1. Total Industry (CNAE 10-39);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;97,05
1. Total Industry (CNAE 10-39);D.9.A Web Services: Company Presentation (2);Total;89,64
1. Total Industry (CNAE 10-39);D.9.A Web Services: Company Presentation (2);From 10 to 49;87,75
1. Total Industry (CNAE 10-39);D.9.A Web Services: Company Presentation (2);From 50 to 249;95,51
1. Total Industry (CNAE 10-39);D.9.A Web Services: Company Presentation (2);250 or more;98,82
1. Total Industry (CNAE 10-39);D.9.B Web Services: Receiving orders or bookings online (2);Total;12,96
1. Total Industry (CNAE 10-39);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;12,14
1. Total Industry (CNAE 10-39);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;16,09
1. Total Industry (CNAE 10-39);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;14,48
1. Total Industry (CNAE 10-39);D.9.C Web Services: Access to product catalogs or price lists (2);Total;49,21
1. Total Industry (CNAE 10-39);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;47,41
1. Total Industry (CNAE 10-39);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;55,76
1. Total Industry (CNAE 10-39);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;53,64
1. Total Industry (CNAE 10-39);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;6,02
1. Total Industry (CNAE 10-39);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;5,67
1. Total Industry (CNAE 10-39);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;7,33
1. Total Industry (CNAE 10-39);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;6,66
1. Total Industry (CNAE 10-39);D.9.E Web Services: Online order tracking (2);Total;7,12
1. Total Industry (CNAE 10-39);D.9.E Web Services: Online order tracking (2);From 10 to 49;6,09
1. Total Industry (CNAE 10-39);D.9.E Web Services: Online order tracking (2);From 50 to 249;10,52
1. Total Industry (CNAE 10-39);D.9.E Web Services: Online order tracking (2);250 or more;11,18
1. Total Industry (CNAE 10-39);D.9.F Web Services: Website customization for regular users (2);Total;5,53
1. Total Industry (CNAE 10-39);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;5,07
1. Total Industry (CNAE 10-39);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;6,08
1. Total Industry (CNAE 10-39);D.9.F Web Services: Website customization for regular users (2);250 or more;11,7
1. Total Industry (CNAE 10-39);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;41,36
1. Total Industry (CNAE 10-39);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;36,83
1. Total Industry (CNAE 10-39);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;55,12
1. Total Industry (CNAE 10-39);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;65,01
1. Total Industry (CNAE 10-39);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;74,46
1. Total Industry (CNAE 10-39);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;70,82
1. Total Industry (CNAE 10-39);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;85,65
1. Total Industry (CNAE 10-39);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;92,74
1. Total Industry (CNAE 10-39);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;15,99
1. Total Industry (CNAE 10-39);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;9,56
1. Total Industry (CNAE 10-39);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;32,76
1. Total Industry (CNAE 10-39);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;62,24
1. Total Industry (CNAE 10-39);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;26,46
1. Total Industry (CNAE 10-39);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;23,87
1. Total Industry (CNAE 10-39);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;33,92
1. Total Industry (CNAE 10-39);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;41,82
1. Total Industry (CNAE 10-39);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;5,6
1. Total Industry (CNAE 10-39);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;5,43
1. Total Industry (CNAE 10-39);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;5,22
1. Total Industry (CNAE 10-39);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;11,63
1. Total Industry (CNAE 10-39);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;5,51
1. Total Industry (CNAE 10-39);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;5,42
1. Total Industry (CNAE 10-39);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;4,9
1. Total Industry (CNAE 10-39);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;10,78
1. Total Industry (CNAE 10-39);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;1,12
1. Total Industry (CNAE 10-39);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;1,05
1. Total Industry (CNAE 10-39);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;0,79
1. Total Industry (CNAE 10-39);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;4,33
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.8 % of enterprises with Internet connection and website/web page (1);Total;80,69
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;78,52
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;91,05
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;94,67
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.A Web Services: Company Presentation (2);Total;86,5
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.A Web Services: Company Presentation (2);From 10 to 49;85,1
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.A Web Services: Company Presentation (2);From 50 to 249;91,41
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.A Web Services: Company Presentation (2);250 or more;98,3
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.B Web Services: Receiving orders or bookings online (2);Total;16,23
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;14,55
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;24,3
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;19,46
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.C Web Services: Access to product catalogs or price lists (2);Total;51,52
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;50,45
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;54,98
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;62,08
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;5,63
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;5,18
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;8,3
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;3,86
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.E Web Services: Online order tracking (2);Total;8,61
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.E Web Services: Online order tracking (2);From 10 to 49;7,62
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.E Web Services: Online order tracking (2);From 50 to 249;13,32
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.E Web Services: Online order tracking (2);250 or more;10,98
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.F Web Services: Website customization for regular users (2);Total;5,31
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;4,98
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;6,57
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.F Web Services: Website customization for regular users (2);250 or more;7,72
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;39,52
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;36,5
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;50,77
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;61,91
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;67,67
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;64,09
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;81,46
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;92,02
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;8,11
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;3,35
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;23,88
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;53,52
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;22,12
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;19,49
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;31,64
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;43,26
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;5,67
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;5,32
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;7,03
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;9,87
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;5,63
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;5,32
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;6,81
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;9,42
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;1,24
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;1,27
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;0,73
1.1. Food, beverages, tobacco, textile, clothing, leather and footwear, wood and cork, paper, graphic arts and reproduction of recorded media (CNAE 10-18);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;3,13
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.8 % of enterprises with Internet connection and website/web page (1);Total;86,66
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;82,79
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;96,89
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;100
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.A Web Services: Company Presentation (2);Total;90,33
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.A Web Services: Company Presentation (2);From 10 to 49;87,97
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.A Web Services: Company Presentation (2);From 50 to 249;95,1
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.A Web Services: Company Presentation (2);250 or more;99,4
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.B Web Services: Receiving orders or bookings online (2);Total;9,81
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;6,42
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;18,74
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;14,06
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.C Web Services: Access to product catalogs or price lists (2);Total;53,96
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;51,5
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;61,02
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;54,55
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;6,33
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;5,75
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;7,49
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;8,63
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.E Web Services: Online order tracking (2);Total;6,66
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.E Web Services: Online order tracking (2);From 10 to 49;3,76
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.E Web Services: Online order tracking (2);From 50 to 249;14,75
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.E Web Services: Online order tracking (2);250 or more;8,44
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.F Web Services: Website customization for regular users (2);Total;3,91
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;1,76
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;8,17
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.F Web Services: Website customization for regular users (2);250 or more;12,69
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;42,66
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;35,84
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;55,94
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;71,23
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;79,09
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;75,31
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;86,72
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;93,73
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;17,25
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;9,91
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;27,39
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;65,78
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;28,06
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;24,5
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;34,29
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;45,99
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;4,53
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;3,46
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;5,62
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;15,92
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;4,44
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;3,46
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;5,62
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;14,04
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;0,86
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;1
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;0
1.2 Coke and petroleum refining pharmaceutical products rubber and plastics non-metallic mineral products (CNAE 19-23);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;2,52
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.8 % of enterprises with Internet connection and website/web page (1);Total;84,4
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;82,2
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;95,7
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;100
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.A Web Services: Company Presentation (2);Total;89,26
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.A Web Services: Company Presentation (2);From 10 to 49;87,33
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.A Web Services: Company Presentation (2);From 50 to 249;98,66
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.A Web Services: Company Presentation (2);250 or more;94,54
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.B Web Services: Receiving orders or bookings online (2);Total;8,25
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;8,9
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;5,29
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;4,98
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.C Web Services: Access to product catalogs or price lists (2);Total;39,34
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;37,9
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;46,4
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;42,9
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;3,68
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;3,08
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;6,6
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;5,09
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.E Web Services: Online order tracking (2);Total;4,61
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.E Web Services: Online order tracking (2);From 10 to 49;4,11
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.E Web Services: Online order tracking (2);From 50 to 249;6,72
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.E Web Services: Online order tracking (2);250 or more;8,36
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.F Web Services: Website customization for regular users (2);Total;4,39
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;3,9
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;6,62
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.F Web Services: Website customization for regular users (2);250 or more;6,59
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;33,21
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;29,62
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;48,87
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;56,09
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;75,23
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;73,51
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;82,34
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;88,93
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;15,53
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;12
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;28,52
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;54,26
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;25,99
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;25,63
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;28,25
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;23,31
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;4,59
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;5,2
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;1,02
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;3,29
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;4,59
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;5,2
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;1,02
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;3,29
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;0,09
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;0
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;0,49
1.3 Metallurgy, manufacture of metallic products (CNAE 24-25);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;1,12
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.8 % of enterprises with Internet connection and website/web page (1);Total;77,56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;73,96
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;88,07
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;97,56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.A Web Services: Company Presentation (2);Total;94,62
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.A Web Services: Company Presentation (2);From 10 to 49;92,89
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.A Web Services: Company Presentation (2);From 50 to 249;99,28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.A Web Services: Company Presentation (2);250 or more;100
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.B Web Services: Receiving orders or bookings online (2);Total;13,28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;13,7
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;11,66
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;14,16
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.C Web Services: Access to product catalogs or price lists (2);Total;53,28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;50,73
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;61,61
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;55,2
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;9,3
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;9,71
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;7,82
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;9,55
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.E Web Services: Online order tracking (2);Total;7,39
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.E Web Services: Online order tracking (2);From 10 to 49;6,96
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.E Web Services: Online order tracking (2);From 50 to 249;7,05
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.E Web Services: Online order tracking (2);250 or more;15,12
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.F Web Services: Website customization for regular users (2);Total;7,52
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;7,81
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;4,47
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.F Web Services: Website customization for regular users (2);250 or more;16,28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;48,95
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;42,99
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;64,68
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;69,31
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;82,03
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;78,25
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;92,69
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;92,04
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;24,01
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;15,45
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;43,21
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;67,77
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;28,68
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;26,79
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;33,71
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;35
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;6,77
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;6,8
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;6,25
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;8,69
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;6,56
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;6,8
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;5,28
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;7,91
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;1,7
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;1,57
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;1,82
1.4. Computer, electronic and optical products electric equipment, machinery and mechanical equipment motor vehicles transport material furniture manufacturing industry, repair of machinery and equipment (CNAE 26-33);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;3,47
1.5. Energy and water (CNAE 35-39);D.8 % of enterprises with Internet connection and website/web page (1);Total;78,24
1.5. Energy and water (CNAE 35-39);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;76,64
1.5. Energy and water (CNAE 35-39);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;78,65
1.5. Energy and water (CNAE 35-39);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;94,01
1.5. Energy and water (CNAE 35-39);D.9.A Web Services: Company Presentation (2);Total;90,96
1.5. Energy and water (CNAE 35-39);D.9.A Web Services: Company Presentation (2);From 10 to 49;88,6
1.5. Energy and water (CNAE 35-39);D.9.A Web Services: Company Presentation (2);From 50 to 249;95,41
1.5. Energy and water (CNAE 35-39);D.9.A Web Services: Company Presentation (2);250 or more;100
1.5. Energy and water (CNAE 35-39);D.9.B Web Services: Receiving orders or bookings online (2);Total;13,41
1.5. Energy and water (CNAE 35-39);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;15,14
1.5. Energy and water (CNAE 35-39);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;8,36
1.5. Energy and water (CNAE 35-39);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;11,45
1.5. Energy and water (CNAE 35-39);D.9.C Web Services: Access to product catalogs or price lists (2);Total;34,84
1.5. Energy and water (CNAE 35-39);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;32,99
1.5. Energy and water (CNAE 35-39);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;40,91
1.5. Energy and water (CNAE 35-39);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;35,12
1.5. Energy and water (CNAE 35-39);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;2,36
1.5. Energy and water (CNAE 35-39);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;2,39
1.5. Energy and water (CNAE 35-39);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;1,49
1.5. Energy and water (CNAE 35-39);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;4,41
1.5. Energy and water (CNAE 35-39);D.9.E Web Services: Online order tracking (2);Total;5,07
1.5. Energy and water (CNAE 35-39);D.9.E Web Services: Online order tracking (2);From 10 to 49;4,53
1.5. Energy and water (CNAE 35-39);D.9.E Web Services: Online order tracking (2);From 50 to 249;4,95
1.5. Energy and water (CNAE 35-39);D.9.E Web Services: Online order tracking (2);250 or more;10,1
1.5. Energy and water (CNAE 35-39);D.9.F Web Services: Website customization for regular users (2);Total;7,59
1.5. Energy and water (CNAE 35-39);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;8,61
1.5. Energy and water (CNAE 35-39);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;1,83
1.5. Energy and water (CNAE 35-39);D.9.F Web Services: Website customization for regular users (2);250 or more;13,69
1.5. Energy and water (CNAE 35-39);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;46,69
1.5. Energy and water (CNAE 35-39);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;44,01
1.5. Energy and water (CNAE 35-39);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;51,27
1.5. Energy and water (CNAE 35-39);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;58,06
1.5. Energy and water (CNAE 35-39);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;75,67
1.5. Energy and water (CNAE 35-39);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;70,86
1.5. Energy and water (CNAE 35-39);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;83,24
1.5. Energy and water (CNAE 35-39);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;97,89
1.5. Energy and water (CNAE 35-39);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;37,21
1.5. Energy and water (CNAE 35-39);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;24,94
1.5. Energy and water (CNAE 35-39);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;64,87
1.5. Energy and water (CNAE 35-39);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;71,98
1.5. Energy and water (CNAE 35-39);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;44,97
1.5. Energy and water (CNAE 35-39);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;38,64
1.5. Energy and water (CNAE 35-39);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;59,08
1.5. Energy and water (CNAE 35-39);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;63,24
1.5. Energy and water (CNAE 35-39);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;6,34
1.5. Energy and water (CNAE 35-39);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;6,53
1.5. Energy and water (CNAE 35-39);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;0,59
1.5. Energy and water (CNAE 35-39);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;22,28
1.5. Energy and water (CNAE 35-39);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;6,1
1.5. Energy and water (CNAE 35-39);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;6,28
1.5. Energy and water (CNAE 35-39);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;0,59
1.5. Energy and water (CNAE 35-39);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;21,45
1.5. Energy and water (CNAE 35-39);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;1,81
1.5. Energy and water (CNAE 35-39);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;1,02
1.5. Energy and water (CNAE 35-39);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;0
1.5. Energy and water (CNAE 35-39);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;15,88
2. Total Construction (CNAE 41-43);D.8 % of enterprises with Internet connection and website/web page (1);Total;65,33
2. Total Construction (CNAE 41-43);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;63,66
2. Total Construction (CNAE 41-43);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;79,17
2. Total Construction (CNAE 41-43);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;92,11
2. Total Construction (CNAE 41-43);D.9.A Web Services: Company Presentation (2);Total;88,77
2. Total Construction (CNAE 41-43);D.9.A Web Services: Company Presentation (2);From 10 to 49;87,97
2. Total Construction (CNAE 41-43);D.9.A Web Services: Company Presentation (2);From 50 to 249;93,85
2. Total Construction (CNAE 41-43);D.9.A Web Services: Company Presentation (2);250 or more;100
2. Total Construction (CNAE 41-43);D.9.B Web Services: Receiving orders or bookings online (2);Total;4,09
2. Total Construction (CNAE 41-43);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;4,52
2. Total Construction (CNAE 41-43);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;0,96
2. Total Construction (CNAE 41-43);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;1,93
2. Total Construction (CNAE 41-43);D.9.C Web Services: Access to product catalogs or price lists (2);Total;20,58
2. Total Construction (CNAE 41-43);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;20,2
2. Total Construction (CNAE 41-43);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;23,48
2. Total Construction (CNAE 41-43);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;21,26
2. Total Construction (CNAE 41-43);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;1,13
2. Total Construction (CNAE 41-43);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;0,81
2. Total Construction (CNAE 41-43);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;3,65
2. Total Construction (CNAE 41-43);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;1,08
2. Total Construction (CNAE 41-43);D.9.E Web Services: Online order tracking (2);Total;1,81
2. Total Construction (CNAE 41-43);D.9.E Web Services: Online order tracking (2);From 10 to 49;1,88
2. Total Construction (CNAE 41-43);D.9.E Web Services: Online order tracking (2);From 50 to 249;1,34
2. Total Construction (CNAE 41-43);D.9.E Web Services: Online order tracking (2);250 or more;1,08
2. Total Construction (CNAE 41-43);D.9.F Web Services: Website customization for regular users (2);Total;5,5
2. Total Construction (CNAE 41-43);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;5,85
2. Total Construction (CNAE 41-43);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;3,27
2. Total Construction (CNAE 41-43);D.9.F Web Services: Website customization for regular users (2);250 or more;0,86
2. Total Construction (CNAE 41-43);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;33,86
2. Total Construction (CNAE 41-43);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;32,51
2. Total Construction (CNAE 41-43);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;41,98
2. Total Construction (CNAE 41-43);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;58,74
2. Total Construction (CNAE 41-43);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;72,13
2. Total Construction (CNAE 41-43);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;70,24
2. Total Construction (CNAE 41-43);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;85,24
2. Total Construction (CNAE 41-43);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;87,32
2. Total Construction (CNAE 41-43);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;15,94
2. Total Construction (CNAE 41-43);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;12,36
2. Total Construction (CNAE 41-43);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;38,74
2. Total Construction (CNAE 41-43);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;67,37
2. Total Construction (CNAE 41-43);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;22,68
2. Total Construction (CNAE 41-43);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;21,37
2. Total Construction (CNAE 41-43);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;31,54
2. Total Construction (CNAE 41-43);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;36,72
2. Total Construction (CNAE 41-43);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;3,09
2. Total Construction (CNAE 41-43);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;3,21
2. Total Construction (CNAE 41-43);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;2,08
2. Total Construction (CNAE 41-43);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;0,99
2. Total Construction (CNAE 41-43);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;2,93
2. Total Construction (CNAE 41-43);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;3,08
2. Total Construction (CNAE 41-43);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;1,62
2. Total Construction (CNAE 41-43);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;0,99
2. Total Construction (CNAE 41-43);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;0,32
2. Total Construction (CNAE 41-43);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;0,24
2. Total Construction (CNAE 41-43);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;1,11
2. Total Construction (CNAE 41-43);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;0
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.8 % of enterprises with Internet connection and website/web page (1);Total;79,84
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;77,56
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;88,94
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;94,71
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.A Web Services: Company Presentation (2);Total;90,11
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.A Web Services: Company Presentation (2);From 10 to 49;89,02
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.A Web Services: Company Presentation (2);From 50 to 249;93,7
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.A Web Services: Company Presentation (2);250 or more;96,85
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.B Web Services: Receiving orders or bookings online (2);Total;25,1
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;23,73
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;30,23
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;30,63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.C Web Services: Access to product catalogs or price lists (2);Total;51,72
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;50,9
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;55,4
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;52,3
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;10,94
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;10,27
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;13,47
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;13,71
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.E Web Services: Online order tracking (2);Total;14,94
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.E Web Services: Online order tracking (2);From 10 to 49;13,63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.E Web Services: Online order tracking (2);From 50 to 249;19,5
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.E Web Services: Online order tracking (2);250 or more;21,82
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.F Web Services: Website customization for regular users (2);Total;9,32
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;8,22
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;12,83
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.F Web Services: Website customization for regular users (2);250 or more;16,54
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;56,98
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;54,08
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;66,63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;74,58
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;82,45
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;81,1
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;86,64
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;91,93
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;27,39
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;21,75
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;44,77
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;67,74
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;35,14
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;32,4
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;44,03
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;52,63
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;10,58
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;10,19
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;11,43
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;16,56
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;10,07
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;9,7
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;10,88
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;15,62
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;2,47
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;2,24
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;2,82
3. Total Services (CNAE 45-82, excluding CNAE 56: food and drink services, CNAE 75 and financial services);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;6,44
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.8 % of enterprises with Internet connection and website/web page (1);Total;79,81
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;78,12
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;88,33
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;95,45
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.A Web Services: Company Presentation (2);Total;88,16
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.A Web Services: Company Presentation (2);From 10 to 49;87,3
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.A Web Services: Company Presentation (2);From 50 to 249;91,74
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.A Web Services: Company Presentation (2);250 or more;96,01
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.B Web Services: Receiving orders or bookings online (2);Total;29,1
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;27,29
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;36,58
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;46,42
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.C Web Services: Access to product catalogs or price lists (2);Total;63,24
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;61,92
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;69,42
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;71,62
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;9,8
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;8,78
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;15,14
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;12,83
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.E Web Services: Online order tracking (2);Total;19,53
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.E Web Services: Online order tracking (2);From 10 to 49;17,62
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.E Web Services: Online order tracking (2);From 50 to 249;27,84
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.E Web Services: Online order tracking (2);250 or more;34,96
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.F Web Services: Website customization for regular users (2);Total;9
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;7,65
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;15,05
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.F Web Services: Website customization for regular users (2);250 or more;18,93
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;56,4
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;53,49
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;69,03
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;79,99
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;80,97
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;79,92
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;84,8
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;93,63
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;19,66
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;15,81
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;33,51
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;67,59
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;34,86
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;32,56
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;43,69
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;60,13
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;12,25
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;11,89
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;13,07
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;21,7
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;11,82
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;11,43
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;12,85
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;21,37
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;2,46
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;2,48
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;1,7
3.1. Sale and repair of motor vehicles, wholesale and retail (CNAE 45-47);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;6,11
3.2. Transport and storage (CNAE 49-53);D.8 % of enterprises with Internet connection and website/web page (1);Total;68,78
3.2. Transport and storage (CNAE 49-53);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;64,96
3.2. Transport and storage (CNAE 49-53);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;85,94
3.2. Transport and storage (CNAE 49-53);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;95,56
3.2. Transport and storage (CNAE 49-53);D.9.A Web Services: Company Presentation (2);Total;88,61
3.2. Transport and storage (CNAE 49-53);D.9.A Web Services: Company Presentation (2);From 10 to 49;87,22
3.2. Transport and storage (CNAE 49-53);D.9.A Web Services: Company Presentation (2);From 50 to 249;93,03
3.2. Transport and storage (CNAE 49-53);D.9.A Web Services: Company Presentation (2);250 or more;96,77
3.2. Transport and storage (CNAE 49-53);D.9.B Web Services: Receiving orders or bookings online (2);Total;22,4
3.2. Transport and storage (CNAE 49-53);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;21,07
3.2. Transport and storage (CNAE 49-53);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;24,93
3.2. Transport and storage (CNAE 49-53);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;38,5
3.2. Transport and storage (CNAE 49-53);D.9.C Web Services: Access to product catalogs or price lists (2);Total;34,29
3.2. Transport and storage (CNAE 49-53);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;30,93
3.2. Transport and storage (CNAE 49-53);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;44,48
3.2. Transport and storage (CNAE 49-53);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;56,15
3.2. Transport and storage (CNAE 49-53);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;11,22
3.2. Transport and storage (CNAE 49-53);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;11,1
3.2. Transport and storage (CNAE 49-53);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;10,23
3.2. Transport and storage (CNAE 49-53);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;18,64
3.2. Transport and storage (CNAE 49-53);D.9.E Web Services: Online order tracking (2);Total;17,89
3.2. Transport and storage (CNAE 49-53);D.9.E Web Services: Online order tracking (2);From 10 to 49;16,18
3.2. Transport and storage (CNAE 49-53);D.9.E Web Services: Online order tracking (2);From 50 to 249;21,24
3.2. Transport and storage (CNAE 49-53);D.9.E Web Services: Online order tracking (2);250 or more;37,83
3.2. Transport and storage (CNAE 49-53);D.9.F Web Services: Website customization for regular users (2);Total;13,51
3.2. Transport and storage (CNAE 49-53);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;13,22
3.2. Transport and storage (CNAE 49-53);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;13,52
3.2. Transport and storage (CNAE 49-53);D.9.F Web Services: Website customization for regular users (2);250 or more;19,66
3.2. Transport and storage (CNAE 49-53);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;39,82
3.2. Transport and storage (CNAE 49-53);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;36,22
3.2. Transport and storage (CNAE 49-53);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;48,75
3.2. Transport and storage (CNAE 49-53);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;73
3.2. Transport and storage (CNAE 49-53);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;76,24
3.2. Transport and storage (CNAE 49-53);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;73,86
3.2. Transport and storage (CNAE 49-53);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;83,66
3.2. Transport and storage (CNAE 49-53);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;90,7
3.2. Transport and storage (CNAE 49-53);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;30,03
3.2. Transport and storage (CNAE 49-53);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;25,85
3.2. Transport and storage (CNAE 49-53);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;41,74
3.2. Transport and storage (CNAE 49-53);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;61,86
3.2. Transport and storage (CNAE 49-53);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;42,35
3.2. Transport and storage (CNAE 49-53);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;39
3.2. Transport and storage (CNAE 49-53);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;52,8
3.2. Transport and storage (CNAE 49-53);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;62,69
3.2. Transport and storage (CNAE 49-53);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;6,15
3.2. Transport and storage (CNAE 49-53);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;5,36
3.2. Transport and storage (CNAE 49-53);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;8,14
3.2. Transport and storage (CNAE 49-53);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;20,22
3.2. Transport and storage (CNAE 49-53);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;6,09
3.2. Transport and storage (CNAE 49-53);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;5,36
3.2. Transport and storage (CNAE 49-53);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;8,14
3.2. Transport and storage (CNAE 49-53);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;17,87
3.2. Transport and storage (CNAE 49-53);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;1,76
3.2. Transport and storage (CNAE 49-53);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;0,98
3.2. Transport and storage (CNAE 49-53);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;4,25
3.2. Transport and storage (CNAE 49-53);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;12,94
3.3. Accommodation services (CNAE 55);D.8 % of enterprises with Internet connection and website/web page (1);Total;95,18
3.3. Accommodation services (CNAE 55);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;94,5
3.3. Accommodation services (CNAE 55);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;97,66
3.3. Accommodation services (CNAE 55);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;94,08
3.3. Accommodation services (CNAE 55);D.9.A Web Services: Company Presentation (2);Total;95,24
3.3. Accommodation services (CNAE 55);D.9.A Web Services: Company Presentation (2);From 10 to 49;94,48
3.3. Accommodation services (CNAE 55);D.9.A Web Services: Company Presentation (2);From 50 to 249;97,15
3.3. Accommodation services (CNAE 55);D.9.A Web Services: Company Presentation (2);250 or more;99,19
3.3. Accommodation services (CNAE 55);D.9.B Web Services: Receiving orders or bookings online (2);Total;83,97
3.3. Accommodation services (CNAE 55);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;81,6
3.3. Accommodation services (CNAE 55);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;90,33
3.3. Accommodation services (CNAE 55);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;93,62
3.3. Accommodation services (CNAE 55);D.9.C Web Services: Access to product catalogs or price lists (2);Total;84,5
3.3. Accommodation services (CNAE 55);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;82,81
3.3. Accommodation services (CNAE 55);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;88,85
3.3. Accommodation services (CNAE 55);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;92,76
3.3. Accommodation services (CNAE 55);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;29,21
3.3. Accommodation services (CNAE 55);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;26,21
3.3. Accommodation services (CNAE 55);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;37,05
3.3. Accommodation services (CNAE 55);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;42,87
3.3. Accommodation services (CNAE 55);D.9.E Web Services: Online order tracking (2);Total;26,78
3.3. Accommodation services (CNAE 55);D.9.E Web Services: Online order tracking (2);From 10 to 49;24,39
3.3. Accommodation services (CNAE 55);D.9.E Web Services: Online order tracking (2);From 50 to 249;33,02
3.3. Accommodation services (CNAE 55);D.9.E Web Services: Online order tracking (2);250 or more;37,74
3.3. Accommodation services (CNAE 55);D.9.F Web Services: Website customization for regular users (2);Total;11,41
3.3. Accommodation services (CNAE 55);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;10,43
3.3. Accommodation services (CNAE 55);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;13,01
3.3. Accommodation services (CNAE 55);D.9.F Web Services: Website customization for regular users (2);250 or more;22,25
3.3. Accommodation services (CNAE 55);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;78,85
3.3. Accommodation services (CNAE 55);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;77,09
3.3. Accommodation services (CNAE 55);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;82,8
3.3. Accommodation services (CNAE 55);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;91,19
3.3. Accommodation services (CNAE 55);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;91,81
3.3. Accommodation services (CNAE 55);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;90,57
3.3. Accommodation services (CNAE 55);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;94,95
3.3. Accommodation services (CNAE 55);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;98,1
3.3. Accommodation services (CNAE 55);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;26,12
3.3. Accommodation services (CNAE 55);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;18,99
3.3. Accommodation services (CNAE 55);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;43,48
3.3. Accommodation services (CNAE 55);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;67,08
3.3. Accommodation services (CNAE 55);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;33,98
3.3. Accommodation services (CNAE 55);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;32,07
3.3. Accommodation services (CNAE 55);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;38,47
3.3. Accommodation services (CNAE 55);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;46,06
3.3. Accommodation services (CNAE 55);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;20,17
3.3. Accommodation services (CNAE 55);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;20,29
3.3. Accommodation services (CNAE 55);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;20,09
3.3. Accommodation services (CNAE 55);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;18,11
3.3. Accommodation services (CNAE 55);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;16,9
3.3. Accommodation services (CNAE 55);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;16,71
3.3. Accommodation services (CNAE 55);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;17,46
3.3. Accommodation services (CNAE 55);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;17,31
3.3. Accommodation services (CNAE 55);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;5,09
3.3. Accommodation services (CNAE 55);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;5,15
3.3. Accommodation services (CNAE 55);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;4,57
3.3. Accommodation services (CNAE 55);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;7,1
3.4. Information and communications (CNAE 58-63);D.8 % of enterprises with Internet connection and website/web page (1);Total;95,91
3.4. Information and communications (CNAE 58-63);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;95,74
3.4. Information and communications (CNAE 58-63);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;96,21
3.4. Information and communications (CNAE 58-63);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;97,56
3.4. Information and communications (CNAE 58-63);D.9.A Web Services: Company Presentation (2);Total;96,61
3.4. Information and communications (CNAE 58-63);D.9.A Web Services: Company Presentation (2);From 10 to 49;96,97
3.4. Information and communications (CNAE 58-63);D.9.A Web Services: Company Presentation (2);From 50 to 249;94,8
3.4. Information and communications (CNAE 58-63);D.9.A Web Services: Company Presentation (2);250 or more;98,45
3.4. Information and communications (CNAE 58-63);D.9.B Web Services: Receiving orders or bookings online (2);Total;14,37
3.4. Information and communications (CNAE 58-63);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;14,17
3.4. Information and communications (CNAE 58-63);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;14,16
3.4. Information and communications (CNAE 58-63);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;18,45
3.4. Information and communications (CNAE 58-63);D.9.C Web Services: Access to product catalogs or price lists (2);Total;47,23
3.4. Information and communications (CNAE 58-63);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;45,49
3.4. Information and communications (CNAE 58-63);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;53,88
3.4. Information and communications (CNAE 58-63);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;47,72
3.4. Information and communications (CNAE 58-63);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;12,01
3.4. Information and communications (CNAE 58-63);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;12,22
3.4. Information and communications (CNAE 58-63);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;10,19
3.4. Information and communications (CNAE 58-63);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;16,35
3.4. Information and communications (CNAE 58-63);D.9.E Web Services: Online order tracking (2);Total;9
3.4. Information and communications (CNAE 58-63);D.9.E Web Services: Online order tracking (2);From 10 to 49;7,88
3.4. Information and communications (CNAE 58-63);D.9.E Web Services: Online order tracking (2);From 50 to 249;12,49
3.4. Information and communications (CNAE 58-63);D.9.E Web Services: Online order tracking (2);250 or more;12,78
3.4. Information and communications (CNAE 58-63);D.9.F Web Services: Website customization for regular users (2);Total;8,94
3.4. Information and communications (CNAE 58-63);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;7,29
3.4. Information and communications (CNAE 58-63);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;13,02
3.4. Information and communications (CNAE 58-63);D.9.F Web Services: Website customization for regular users (2);250 or more;18,85
3.4. Information and communications (CNAE 58-63);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;79,99
3.4. Information and communications (CNAE 58-63);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;79,13
3.4. Information and communications (CNAE 58-63);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;81,27
3.4. Information and communications (CNAE 58-63);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;88,73
3.4. Information and communications (CNAE 58-63);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;91,89
3.4. Information and communications (CNAE 58-63);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;91,68
3.4. Information and communications (CNAE 58-63);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;91,88
3.4. Information and communications (CNAE 58-63);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;95,51
3.4. Information and communications (CNAE 58-63);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;45,44
3.4. Information and communications (CNAE 58-63);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;41,77
3.4. Information and communications (CNAE 58-63);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;52,93
3.4. Information and communications (CNAE 58-63);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;74,27
3.4. Information and communications (CNAE 58-63);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;42,64
3.4. Information and communications (CNAE 58-63);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;39,31
3.4. Information and communications (CNAE 58-63);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;54,58
3.4. Information and communications (CNAE 58-63);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;46,81
3.4. Information and communications (CNAE 58-63);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;17,16
3.4. Information and communications (CNAE 58-63);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;16,14
3.4. Information and communications (CNAE 58-63);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;19,74
3.4. Information and communications (CNAE 58-63);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;23,14
3.4. Information and communications (CNAE 58-63);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;16,76
3.4. Information and communications (CNAE 58-63);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;15,99
3.4. Information and communications (CNAE 58-63);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;18,74
3.4. Information and communications (CNAE 58-63);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;21,12
3.4. Information and communications (CNAE 58-63);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;5,54
3.4. Information and communications (CNAE 58-63);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;4,4
3.4. Information and communications (CNAE 58-63);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;8,33
3.4. Information and communications (CNAE 58-63);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;12,68
3.5. Real estate activities (CNAE 68);D.8 % of enterprises with Internet connection and website/web page (1);Total;80,05
3.5. Real estate activities (CNAE 68);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;79,51
3.5. Real estate activities (CNAE 68);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;83,29
3.5. Real estate activities (CNAE 68);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;94,39
3.5. Real estate activities (CNAE 68);D.9.A Web Services: Company Presentation (2);Total;93,81
3.5. Real estate activities (CNAE 68);D.9.A Web Services: Company Presentation (2);From 10 to 49;93,59
3.5. Real estate activities (CNAE 68);D.9.A Web Services: Company Presentation (2);From 50 to 249;94,7
3.5. Real estate activities (CNAE 68);D.9.A Web Services: Company Presentation (2);250 or more;100
3.5. Real estate activities (CNAE 68);D.9.B Web Services: Receiving orders or bookings online (2);Total;17,62
3.5. Real estate activities (CNAE 68);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;15,56
3.5. Real estate activities (CNAE 68);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;36,73
3.5. Real estate activities (CNAE 68);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;32,78
3.5. Real estate activities (CNAE 68);D.9.C Web Services: Access to product catalogs or price lists (2);Total;56,91
3.5. Real estate activities (CNAE 68);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;55,74
3.5. Real estate activities (CNAE 68);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;66,76
3.5. Real estate activities (CNAE 68);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;69,73
3.5. Real estate activities (CNAE 68);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;2,25
3.5. Real estate activities (CNAE 68);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;1,08
3.5. Real estate activities (CNAE 68);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;11,95
3.5. Real estate activities (CNAE 68);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;15,72
3.5. Real estate activities (CNAE 68);D.9.E Web Services: Online order tracking (2);Total;5,04
3.5. Real estate activities (CNAE 68);D.9.E Web Services: Online order tracking (2);From 10 to 49;2,53
3.5. Real estate activities (CNAE 68);D.9.E Web Services: Online order tracking (2);From 50 to 249;28,5
3.5. Real estate activities (CNAE 68);D.9.E Web Services: Online order tracking (2);250 or more;22,74
3.5. Real estate activities (CNAE 68);D.9.F Web Services: Website customization for regular users (2);Total;5,1
3.5. Real estate activities (CNAE 68);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;3,49
3.5. Real estate activities (CNAE 68);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;16,61
3.5. Real estate activities (CNAE 68);D.9.F Web Services: Website customization for regular users (2);250 or more;30,9
3.5. Real estate activities (CNAE 68);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;52,07
3.5. Real estate activities (CNAE 68);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;47,97
3.5. Real estate activities (CNAE 68);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;86,97
3.5. Real estate activities (CNAE 68);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;95,25
3.5. Real estate activities (CNAE 68);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;89,32
3.5. Real estate activities (CNAE 68);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;88,37
3.5. Real estate activities (CNAE 68);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;97,31
3.5. Real estate activities (CNAE 68);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;100
3.5. Real estate activities (CNAE 68);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;22,36
3.5. Real estate activities (CNAE 68);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;16,48
3.5. Real estate activities (CNAE 68);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;75,66
3.5. Real estate activities (CNAE 68);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;70,95
3.5. Real estate activities (CNAE 68);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;43,94
3.5. Real estate activities (CNAE 68);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;40,83
3.5. Real estate activities (CNAE 68);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;66,95
3.5. Real estate activities (CNAE 68);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;90,49
3.5. Real estate activities (CNAE 68);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;4,72
3.5. Real estate activities (CNAE 68);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;3,23
3.5. Real estate activities (CNAE 68);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;21,12
3.5. Real estate activities (CNAE 68);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;9,22
3.5. Real estate activities (CNAE 68);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;4,55
3.5. Real estate activities (CNAE 68);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;3,23
3.5. Real estate activities (CNAE 68);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;18,88
3.5. Real estate activities (CNAE 68);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;9,22
3.5. Real estate activities (CNAE 68);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;0,78
3.5. Real estate activities (CNAE 68);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;0
3.5. Real estate activities (CNAE 68);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;9,06
3.5. Real estate activities (CNAE 68);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;4,74
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.8 % of enterprises with Internet connection and website/web page (1);Total;83,75
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;81,14
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;96,18
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;95,79
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.A Web Services: Company Presentation (2);Total;94,41
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.A Web Services: Company Presentation (2);From 10 to 49;93,19
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.A Web Services: Company Presentation (2);From 50 to 249;99,31
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.A Web Services: Company Presentation (2);250 or more;99,31
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.B Web Services: Receiving orders or bookings online (2);Total;6,56
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;5,12
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;11,95
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;14,28
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.C Web Services: Access to product catalogs or price lists (2);Total;33,07
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;31,57
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;37,46
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;47,38
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;5,68
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;5,89
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;4,17
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;8,35
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.E Web Services: Online order tracking (2);Total;3,43
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.E Web Services: Online order tracking (2);From 10 to 49;2,61
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.E Web Services: Online order tracking (2);From 50 to 249;5,64
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.E Web Services: Online order tracking (2);250 or more;12,1
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.F Web Services: Website customization for regular users (2);Total;7,81
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;6,65
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;11,36
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.F Web Services: Website customization for regular users (2);250 or more;18,03
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;59,57
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;54,2
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;80,47
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;84,37
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;89,3
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;87,44
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;96,71
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;96,98
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;35,3
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;27,2
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;65,04
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;81,59
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;31,53
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;28,27
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;43,91
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;48,08
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;8,16
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;8,18
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;7,64
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;10,04
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;8,09
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;8,14
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;7,64
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;9,15
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;1,51
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;1,39
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;1,68
3.6. Professional, scientific and technical activities (excl. veterinary) (CNAE 69-74);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;4,1
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.8 % of enterprises with Internet connection and website/web page (1);Total;72,36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;68,61
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;80
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;92,35
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.A Web Services: Company Presentation (2);Total;85,44
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.A Web Services: Company Presentation (2);From 10 to 49;82,59
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.A Web Services: Company Presentation (2);From 50 to 249;90,9
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.A Web Services: Company Presentation (2);250 or more;95,36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.B Web Services: Receiving orders or bookings online (2);Total;12,91
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;13,1
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;13,41
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;9,81
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.C Web Services: Access to product catalogs or price lists (2);Total;36,49
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;39,07
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;32,08
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;25,99
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;11,26
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;12,18
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;9,67
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;7,58
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.E Web Services: Online order tracking (2);Total;9,84
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.E Web Services: Online order tracking (2);From 10 to 49;10,39
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.E Web Services: Online order tracking (2);From 50 to 249;9,25
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.E Web Services: Online order tracking (2);250 or more;6,63
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.F Web Services: Website customization for regular users (2);Total;8,15
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;7,83
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;8,63
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.F Web Services: Website customization for regular users (2);250 or more;9,66
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;45,36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;44,42
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;44,58
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;55,73
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;73,01
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;70,64
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;76,08
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;85,44
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;30,49
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;21,67
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;47,36
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;61,51
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;28,57
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;24,75
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;34,57
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;45,58
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;5,93
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;5,74
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;5,12
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;10,69
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;5,32
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;5,18
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;4,37
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;10,02
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;1,75
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;1,8
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;1,19
3.7. Administrative and support service activities (incl. travel agencies) (CNAE 77-82);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;3,04
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.8 % of enterprises with Internet connection and website/web page (1);Total;96,21
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.8 % of enterprises with Internet connection and website/web page (1);From 10 to 49;96,43
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.8 % of enterprises with Internet connection and website/web page (1);From 50 to 249;95,09
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.8 % of enterprises with Internet connection and website/web page (1);250 or more;97,92
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.A Web Services: Company Presentation (2);Total;96,35
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.A Web Services: Company Presentation (2);From 10 to 49;95,91
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.A Web Services: Company Presentation (2);From 50 to 249;97,11
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.A Web Services: Company Presentation (2);250 or more;100
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.B Web Services: Receiving orders or bookings online (2);Total;10,95
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.B Web Services: Receiving orders or bookings online (2);From 10 to 49;10,34
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.B Web Services: Receiving orders or bookings online (2);From 50 to 249;11,82
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.B Web Services: Receiving orders or bookings online (2);250 or more;16,99
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.C Web Services: Access to product catalogs or price lists (2);Total;47,51
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.C Web Services: Access to product catalogs or price lists (2);From 10 to 49;46,47
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.C Web Services: Access to product catalogs or price lists (2);From 50 to 249;52,16
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.C Web Services: Access to product catalogs or price lists (2);250 or more;42,43
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.D Web Services: Possibility of customizing or designing products by customers (2);Total;11,82
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 10 to 49;12,14
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.D Web Services: Possibility of customizing or designing products by customers (2);From 50 to 249;9,94
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.D Web Services: Possibility of customizing or designing products by customers (2);250 or more;15,64
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.E Web Services: Online order tracking (2);Total;8,53
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.E Web Services: Online order tracking (2);From 10 to 49;7,26
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.E Web Services: Online order tracking (2);From 50 to 249;11,7
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.E Web Services: Online order tracking (2);250 or more;14,4
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.F Web Services: Website customization for regular users (2);Total;10,9
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.F Web Services: Website customization for regular users (2);From 10 to 49;9,55
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.F Web Services: Website customization for regular users (2);From 50 to 249;13,78
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.F Web Services: Website customization for regular users (2);250 or more;19,68
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.G Web Services: Links or references to the companys profiles on social media (2);Total;72,52
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 10 to 49;70,56
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.G Web Services: Links or references to the companys profiles on social media (2);From 50 to 249;76,36
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.G Web Services: Links or references to the companys profiles on social media (2);250 or more;86,79
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.H Web Services: Privacy policy statement or certification related to website security (2);Total;93,37
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 10 to 49;93,37
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.H Web Services: Privacy policy statement or certification related to website security (2);From 50 to 249;92,93
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.H Web Services: Privacy policy statement or certification related to website security (2);250 or more;95,39
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.I Web Services: Job advertisements or receipt of job applications online (2);Total;45,83
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 10 to 49;41,21
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.I Web Services: Job advertisements or receipt of job applications online (2);From 50 to 249;55,4
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.I Web Services: Job advertisements or receipt of job applications online (2);250 or more;76,89
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);Total;43,41
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 10 to 49;41,3
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);From 50 to 249;50,29
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.9.J Web Services: Possibility of electronic submission of complaint forms (2);250 or more;45,63
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);Total;16,6
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 10 to 49;15,94
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);From 50 to 249;17,67
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10 %de empresas que tienen un servicio de chat para los contactos con los clientes (1);250 or more;22,59
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);Total;16,21
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 10 to 49;15,78
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);From 50 to 249;16,77
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10.A %de empresas que tienen un servicio de chat donde una persona contesta a los clientes (1);250 or more;20,6
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);Total;5,61
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 10 to 49;4,49
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);From 50 to 249;7,66
4. Sector ICT (261-264, 268, 465, 582, 61, 6201, 6202, 6203, 6209, 631, 951);D.10.B %de empresas que tienen un chatbot o agente virtual que contesta a los clientes (1);250 or more;14,46