Population class;Demographic characteristics;Type of action;Total
Total Persons  (16 to 74 years old);Total Persons;Total;35.238.288
Total Persons  (16 to 74 years old);Total Persons;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62,9
Total Persons  (16 to 74 years old);Total Persons;Obtain information from Public Administrations webpages;54,1
Total Persons  (16 to 74 years old);Total Persons;Download official forms;42,5
Total Persons  (16 to 74 years old);Total Persons;Send filled forms (includes tax payment, medical appointment request...);49,4
Total Persons  (16 to 74 years old);Total Persons;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,3
Total Persons  (16 to 74 years old);Sex: Male;Total;17.472.634
Total Persons  (16 to 74 years old);Sex: Male;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;64,8
Total Persons  (16 to 74 years old);Sex: Male;Obtain information from Public Administrations webpages;56,4
Total Persons  (16 to 74 years old);Sex: Male;Download official forms;45
Total Persons  (16 to 74 years old);Sex: Male;Send filled forms (includes tax payment, medical appointment request...);50,1
Total Persons  (16 to 74 years old);Sex: Male;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11
Total Persons  (16 to 74 years old);Sex: Female;Total;17.765.654
Total Persons  (16 to 74 years old);Sex: Female;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,1
Total Persons  (16 to 74 years old);Sex: Female;Obtain information from Public Administrations webpages;51,9
Total Persons  (16 to 74 years old);Sex: Female;Download official forms;40,1
Total Persons  (16 to 74 years old);Sex: Female;Send filled forms (includes tax payment, medical appointment request...);48,8
Total Persons  (16 to 74 years old);Sex: Female;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,5
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Total;4.305.088
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,1
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Obtain information from Public Administrations webpages;50,7
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Download official forms;41,6
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Send filled forms (includes tax payment, medical appointment request...);40,4
Total Persons  (16 to 74 years old);Age: 16 to 24 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,5
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Total;5.248.721
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;79,7
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Obtain information from Public Administrations webpages;69,5
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Download official forms;55,9
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Send filled forms (includes tax payment, medical appointment request...);64,3
Total Persons  (16 to 74 years old);Age: 25 to 34 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Total;7.162.898
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;75,3
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Obtain information from Public Administrations webpages;66,1
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Download official forms;53,4
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Send filled forms (includes tax payment, medical appointment request...);62,2
Total Persons  (16 to 74 years old);Age: 35 to 44 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,2
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Total;7.557.196
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;70,3
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Obtain information from Public Administrations webpages;60,4
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Download official forms;46,6
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Send filled forms (includes tax payment, medical appointment request...);56,6
Total Persons  (16 to 74 years old);Age: 45 to 54 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,3
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Total;6.325.344
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;53,1
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Obtain information from Public Administrations webpages;44,8
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Download official forms;33,6
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Send filled forms (includes tax payment, medical appointment request...);40,8
Total Persons  (16 to 74 years old);Age: 55 to 64 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,5
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Total;4.639.041
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;28,9
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Obtain information from Public Administrations webpages;23,7
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Download official forms;16,9
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Send filled forms (includes tax payment, medical appointment request...);21,3
Total Persons  (16 to 74 years old);Age: 65 to 74 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,2
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.902.451
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68,2
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Obtain information from Public Administrations webpages;59,4
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Download official forms;46,9
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Send filled forms (includes tax payment, medical appointment request...);54,7
Total Persons  (16 to 74 years old);Habitat: More than 100,000 inhabitants and provincial capitals;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,2
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Total;4.454.693
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;64,5
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Obtain information from Public Administrations webpages;55,9
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Download official forms;40,7
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);50,3
Total Persons  (16 to 74 years old);Habitat: 50,000 to 100,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,4
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Total;5.377.260
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Obtain information from Public Administrations webpages;49,8
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Download official forms;39,4
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);44,5
Total Persons  (16 to 74 years old);Habitat: 20,000 to 50,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,4
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Total;3.940.311
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;58,8
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Obtain information from Public Administrations webpages;49,3
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Download official forms;40,1
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);45,7
Total Persons  (16 to 74 years old);Habitat: 10,000 to 20,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,5
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Total;6.563.572
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;55,7
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Obtain information from Public Administrations webpages;47,2
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Download official forms;37,8
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);43,2
Total Persons  (16 to 74 years old);Habitat: Less than 10,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Total;3.380.755
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;57,4
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Obtain information from Public Administrations webpages;49,3
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Download official forms;37,7
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Send filled forms (includes tax payment, medical appointment request...);44,9
Total Persons  (16 to 74 years old);Size of the household: Households with 1 member;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Total;9.667.105
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;53
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Obtain information from Public Administrations webpages;46
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Download official forms;33,5
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Send filled forms (includes tax payment, medical appointment request...);41,1
Total Persons  (16 to 74 years old);Size of the household: Households with 2 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,9
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Total;10.353.796
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,1
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Obtain information from Public Administrations webpages;55,5
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Download official forms;44,4
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Send filled forms (includes tax payment, medical appointment request...);51,7
Total Persons  (16 to 74 years old);Size of the household: Households with 3 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,1
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Total;8.707.161
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72,8
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Obtain information from Public Administrations webpages;62,6
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Download official forms;50,6
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Send filled forms (includes tax payment, medical appointment request...);58,9
Total Persons  (16 to 74 years old);Size of the household: Households with 4 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,2
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Total;3.129.472
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,7
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Obtain information from Public Administrations webpages;56,1
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Download official forms;46,8
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Send filled forms (includes tax payment, medical appointment request...);46
Total Persons  (16 to 74 years old);Size of the household: Households with 5 or more members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,6
Total Persons  (16 to 74 years old);Type of household: Single-person household;Total;3.380.755
Total Persons  (16 to 74 years old);Type of household: Single-person household;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;57,4
Total Persons  (16 to 74 years old);Type of household: Single-person household;Obtain information from Public Administrations webpages;49,3
Total Persons  (16 to 74 years old);Type of household: Single-person household;Download official forms;37,7
Total Persons  (16 to 74 years old);Type of household: Single-person household;Send filled forms (includes tax payment, medical appointment request...);44,9
Total Persons  (16 to 74 years old);Type of household: Single-person household;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Total;4.780.925
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,1
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Obtain information from Public Administrations webpages;55,9
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Download official forms;42,5
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Send filled forms (includes tax payment, medical appointment request...);47,4
Total Persons  (16 to 74 years old);Type of household: Single parent living with a child;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Total;6.073.478
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;50,6
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Obtain information from Public Administrations webpages;43,7
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Download official forms;31,8
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Send filled forms (includes tax payment, medical appointment request...);40,1
Total Persons  (16 to 74 years old);Type of household: Couple living together without children;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,9
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Total;16.983.803
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;70,2
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Obtain information from Public Administrations webpages;60,3
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Download official forms;49
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Send filled forms (includes tax payment, medical appointment request...);55,9
Total Persons  (16 to 74 years old);Type of household: Couple living together with children;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,5
Total Persons  (16 to 74 years old);Type of household: Other type of household;Total;4.019.326
Total Persons  (16 to 74 years old);Type of household: Other type of household;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;55,6
Total Persons  (16 to 74 years old);Type of household: Other type of household;Obtain information from Public Administrations webpages;45,7
Total Persons  (16 to 74 years old);Type of household: Other type of household;Download official forms;35,3
Total Persons  (16 to 74 years old);Type of household: Other type of household;Send filled forms (includes tax payment, medical appointment request...);42,2
Total Persons  (16 to 74 years old);Type of household: Other type of household;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,9
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Total;16.970.616
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,9
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Obtain information from Public Administrations webpages;51,6
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Download official forms;40,6
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Send filled forms (includes tax payment, medical appointment request...);50
Total Persons  (16 to 74 years old);Cohabitation in couple: Living with your spouse;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,9
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.039.921
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;78,4
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Obtain information from Public Administrations webpages;68,1
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Download official forms;55,2
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Send filled forms (includes tax payment, medical appointment request...);63
Total Persons  (16 to 74 years old);Cohabitation as a couple: Co-habiting with a domestic partner;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,7
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Total;15.227.751
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;62,1
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Obtain information from Public Administrations webpages;54,1
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Download official forms;42,2
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Send filled forms (includes tax payment, medical appointment request...);46,1
Total Persons  (16 to 74 years old);Cohabitation as a couple: Not cohabiting as a couple;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Total Persons  (16 to 74 years old);Nationality: Spanish;Total;30.898.314
Total Persons  (16 to 74 years old);Nationality: Spanish;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,7
Total Persons  (16 to 74 years old);Nationality: Spanish;Obtain information from Public Administrations webpages;54,5
Total Persons  (16 to 74 years old);Nationality: Spanish;Download official forms;43
Total Persons  (16 to 74 years old);Nationality: Spanish;Send filled forms (includes tax payment, medical appointment request...);50,6
Total Persons  (16 to 74 years old);Nationality: Spanish;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,8
Total Persons  (16 to 74 years old);Nationality: Foreign;Total;4.339.974
Total Persons  (16 to 74 years old);Nationality: Foreign;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;57,2
Total Persons  (16 to 74 years old);Nationality: Foreign;Obtain information from Public Administrations webpages;51,1
Total Persons  (16 to 74 years old);Nationality: Foreign;Download official forms;39
Total Persons  (16 to 74 years old);Nationality: Foreign;Send filled forms (includes tax payment, medical appointment request...);41,2
Total Persons  (16 to 74 years old);Nationality: Foreign;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,5
Internet users in the last 12 months;Total Persons;Total;32.935.248
Internet users in the last 12 months;Total Persons;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,3
Internet users in the last 12 months;Total Persons;Obtain information from Public Administrations webpages;57,9
Internet users in the last 12 months;Total Persons;Download official forms;45,5
Internet users in the last 12 months;Total Persons;Send filled forms (includes tax payment, medical appointment request...);52,9
Internet users in the last 12 months;Total Persons;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,1
Internet users in the last 12 months;Sex: Male;Total;16.335.631
Internet users in the last 12 months;Sex: Male;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,3
Internet users in the last 12 months;Sex: Male;Obtain information from Public Administrations webpages;60,3
Internet users in the last 12 months;Sex: Male;Download official forms;48,1
Internet users in the last 12 months;Sex: Male;Send filled forms (includes tax payment, medical appointment request...);53,6
Internet users in the last 12 months;Sex: Male;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,8
Internet users in the last 12 months;Sex: Female;Total;16.599.617
Internet users in the last 12 months;Sex: Female;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,4
Internet users in the last 12 months;Sex: Female;Obtain information from Public Administrations webpages;55,5
Internet users in the last 12 months;Sex: Female;Download official forms;42,9
Internet users in the last 12 months;Sex: Female;Send filled forms (includes tax payment, medical appointment request...);52,2
Internet users in the last 12 months;Sex: Female;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,4
Internet users in the last 12 months;Age: 16 to 24 years old;Total;4.296.998
Internet users in the last 12 months;Age: 16 to 24 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,3
Internet users in the last 12 months;Age: 16 to 24 years old;Obtain information from Public Administrations webpages;50,8
Internet users in the last 12 months;Age: 16 to 24 years old;Download official forms;41,7
Internet users in the last 12 months;Age: 16 to 24 years old;Send filled forms (includes tax payment, medical appointment request...);40,5
Internet users in the last 12 months;Age: 16 to 24 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Internet users in the last 12 months;Age: 25 to 34 years old;Total;5.231.751
Internet users in the last 12 months;Age: 25 to 34 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;80
Internet users in the last 12 months;Age: 25 to 34 years old;Obtain information from Public Administrations webpages;69,7
Internet users in the last 12 months;Age: 25 to 34 years old;Download official forms;56,1
Internet users in the last 12 months;Age: 25 to 34 years old;Send filled forms (includes tax payment, medical appointment request...);64,5
Internet users in the last 12 months;Age: 25 to 34 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10
Internet users in the last 12 months;Age: 35 to 44 years old;Total;7.101.319
Internet users in the last 12 months;Age: 35 to 44 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;76
Internet users in the last 12 months;Age: 35 to 44 years old;Obtain information from Public Administrations webpages;66,7
Internet users in the last 12 months;Age: 35 to 44 years old;Download official forms;53,9
Internet users in the last 12 months;Age: 35 to 44 years old;Send filled forms (includes tax payment, medical appointment request...);62,7
Internet users in the last 12 months;Age: 35 to 44 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,3
Internet users in the last 12 months;Age: 45 to 54 years old;Total;7.340.440
Internet users in the last 12 months;Age: 45 to 54 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72,4
Internet users in the last 12 months;Age: 45 to 54 years old;Obtain information from Public Administrations webpages;62,1
Internet users in the last 12 months;Age: 45 to 54 years old;Download official forms;48
Internet users in the last 12 months;Age: 45 to 54 years old;Send filled forms (includes tax payment, medical appointment request...);58,3
Internet users in the last 12 months;Age: 45 to 54 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,6
Internet users in the last 12 months;Age: 55 to 64 years old;Total;5.693.621
Internet users in the last 12 months;Age: 55 to 64 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59
Internet users in the last 12 months;Age: 55 to 64 years old;Obtain information from Public Administrations webpages;49,8
Internet users in the last 12 months;Age: 55 to 64 years old;Download official forms;37,3
Internet users in the last 12 months;Age: 55 to 64 years old;Send filled forms (includes tax payment, medical appointment request...);45,3
Internet users in the last 12 months;Age: 55 to 64 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,9
Internet users in the last 12 months;Age: 65 to 74 years old;Total;3.271.120
Internet users in the last 12 months;Age: 65 to 74 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;41
Internet users in the last 12 months;Age: 65 to 74 years old;Obtain information from Public Administrations webpages;33,6
Internet users in the last 12 months;Age: 65 to 74 years old;Download official forms;23,9
Internet users in the last 12 months;Age: 65 to 74 years old;Send filled forms (includes tax payment, medical appointment request...);30,2
Internet users in the last 12 months;Age: 65 to 74 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;15,9
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.133.186
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;71,9
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Obtain information from Public Administrations webpages;62,7
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Download official forms;49,5
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Send filled forms (includes tax payment, medical appointment request...);57,7
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,7
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.245.443
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,7
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Obtain information from Public Administrations webpages;58,7
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Download official forms;42,7
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);52,7
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;4.999.268
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,4
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Obtain information from Public Administrations webpages;53,6
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Download official forms;42,4
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);47,9
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.636.533
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,7
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Obtain information from Public Administrations webpages;53,4
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Download official forms;43,4
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);49,5
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,5
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;5.920.818
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,7
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Obtain information from Public Administrations webpages;52,3
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Download official forms;41,9
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);47,8
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,3
Internet users in the last 12 months;Size of the household: Households with 1 member;Total;2.969.056
Internet users in the last 12 months;Size of the household: Households with 1 member;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,3
Internet users in the last 12 months;Size of the household: Households with 1 member;Obtain information from Public Administrations webpages;56,1
Internet users in the last 12 months;Size of the household: Households with 1 member;Download official forms;43
Internet users in the last 12 months;Size of the household: Households with 1 member;Send filled forms (includes tax payment, medical appointment request...);51,1
Internet users in the last 12 months;Size of the household: Households with 1 member;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,2
Internet users in the last 12 months;Size of the household: Households with 2 members;Total;8.465.401
Internet users in the last 12 months;Size of the household: Households with 2 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,6
Internet users in the last 12 months;Size of the household: Households with 2 members;Obtain information from Public Administrations webpages;52,5
Internet users in the last 12 months;Size of the household: Households with 2 members;Download official forms;38,3
Internet users in the last 12 months;Size of the household: Households with 2 members;Send filled forms (includes tax payment, medical appointment request...);47
Internet users in the last 12 months;Size of the household: Households with 2 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,6
Internet users in the last 12 months;Size of the household: Households with 3 members;Total;9.892.183
Internet users in the last 12 months;Size of the household: Households with 3 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,2
Internet users in the last 12 months;Size of the household: Households with 3 members;Obtain information from Public Administrations webpages;58,1
Internet users in the last 12 months;Size of the household: Households with 3 members;Download official forms;46,5
Internet users in the last 12 months;Size of the household: Households with 3 members;Send filled forms (includes tax payment, medical appointment request...);54,2
Internet users in the last 12 months;Size of the household: Households with 3 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Internet users in the last 12 months;Size of the household: Households with 4 members;Total;8.577.168
Internet users in the last 12 months;Size of the household: Households with 4 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;73,9
Internet users in the last 12 months;Size of the household: Households with 4 members;Obtain information from Public Administrations webpages;63,6
Internet users in the last 12 months;Size of the household: Households with 4 members;Download official forms;51,4
Internet users in the last 12 months;Size of the household: Households with 4 members;Send filled forms (includes tax payment, medical appointment request...);59,8
Internet users in the last 12 months;Size of the household: Households with 4 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,4
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Total;3.031.439
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,7
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Obtain information from Public Administrations webpages;57,9
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Download official forms;48,3
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Send filled forms (includes tax payment, medical appointment request...);47,4
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13
Internet users in the last 12 months;Type of household: Single-person household;Total;2.969.056
Internet users in the last 12 months;Type of household: Single-person household;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,3
Internet users in the last 12 months;Type of household: Single-person household;Obtain information from Public Administrations webpages;56,1
Internet users in the last 12 months;Type of household: Single-person household;Download official forms;43
Internet users in the last 12 months;Type of household: Single-person household;Send filled forms (includes tax payment, medical appointment request...);51,1
Internet users in the last 12 months;Type of household: Single-person household;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,2
Internet users in the last 12 months;Type of household: Single parent living with a child;Total;4.472.242
Internet users in the last 12 months;Type of household: Single parent living with a child;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,5
Internet users in the last 12 months;Type of household: Single parent living with a child;Obtain information from Public Administrations webpages;59,7
Internet users in the last 12 months;Type of household: Single parent living with a child;Download official forms;45,5
Internet users in the last 12 months;Type of household: Single parent living with a child;Send filled forms (includes tax payment, medical appointment request...);50,7
Internet users in the last 12 months;Type of household: Single parent living with a child;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,9
Internet users in the last 12 months;Type of household: Couple living together without children;Total;5.227.402
Internet users in the last 12 months;Type of household: Couple living together without children;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;58,8
Internet users in the last 12 months;Type of household: Couple living together without children;Obtain information from Public Administrations webpages;50,8
Internet users in the last 12 months;Type of household: Couple living together without children;Download official forms;36,9
Internet users in the last 12 months;Type of household: Couple living together without children;Send filled forms (includes tax payment, medical appointment request...);46,6
Internet users in the last 12 months;Type of household: Couple living together without children;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,6
Internet users in the last 12 months;Type of household: Couple living together with children;Total;16.574.407
Internet users in the last 12 months;Type of household: Couple living together with children;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;71,9
Internet users in the last 12 months;Type of household: Couple living together with children;Obtain information from Public Administrations webpages;61,8
Internet users in the last 12 months;Type of household: Couple living together with children;Download official forms;50,2
Internet users in the last 12 months;Type of household: Couple living together with children;Send filled forms (includes tax payment, medical appointment request...);57,3
Internet users in the last 12 months;Type of household: Couple living together with children;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,8
Internet users in the last 12 months;Type of household: Other type of household;Total;3.692.140
Internet users in the last 12 months;Type of household: Other type of household;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,5
Internet users in the last 12 months;Type of household: Other type of household;Obtain information from Public Administrations webpages;49,8
Internet users in the last 12 months;Type of household: Other type of household;Download official forms;38,4
Internet users in the last 12 months;Type of household: Other type of household;Send filled forms (includes tax payment, medical appointment request...);46
Internet users in the last 12 months;Type of household: Other type of household;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Total;15.646.737
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,1
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Obtain information from Public Administrations webpages;56
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Download official forms;44
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Send filled forms (includes tax payment, medical appointment request...);54,2
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,8
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;2.987.681
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;79,7
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Obtain information from Public Administrations webpages;69,3
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Download official forms;56,2
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Send filled forms (includes tax payment, medical appointment request...);64,1
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,9
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;14.300.830
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,1
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Obtain information from Public Administrations webpages;57,6
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Download official forms;44,9
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Send filled forms (includes tax payment, medical appointment request...);49,1
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,4
Internet users in the last 12 months;Nationality: Spanish;Total;28.744.155
Internet users in the last 12 months;Nationality: Spanish;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68,5
Internet users in the last 12 months;Nationality: Spanish;Obtain information from Public Administrations webpages;58,6
Internet users in the last 12 months;Nationality: Spanish;Download official forms;46,2
Internet users in the last 12 months;Nationality: Spanish;Send filled forms (includes tax payment, medical appointment request...);54,4
Internet users in the last 12 months;Nationality: Spanish;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Internet users in the last 12 months;Nationality: Foreign;Total;4.191.093
Internet users in the last 12 months;Nationality: Foreign;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,3
Internet users in the last 12 months;Nationality: Foreign;Obtain information from Public Administrations webpages;52,9
Internet users in the last 12 months;Nationality: Foreign;Download official forms;40,4
Internet users in the last 12 months;Nationality: Foreign;Send filled forms (includes tax payment, medical appointment request...);42,6
Internet users in the last 12 months;Nationality: Foreign;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;15
Internet users in the last 3 months;Total Persons;Total;32.844.075
Internet users in the last 3 months;Total Persons;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,5
Internet users in the last 3 months;Total Persons;Obtain information from Public Administrations webpages;58
Internet users in the last 3 months;Total Persons;Download official forms;45,6
Internet users in the last 3 months;Total Persons;Send filled forms (includes tax payment, medical appointment request...);53
Internet users in the last 3 months;Total Persons;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12
Internet users in the last 3 months;Sex: Male;Total;16.289.695
Internet users in the last 3 months;Sex: Male;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,5
Internet users in the last 3 months;Sex: Male;Obtain information from Public Administrations webpages;60,4
Internet users in the last 3 months;Sex: Male;Download official forms;48,2
Internet users in the last 3 months;Sex: Male;Send filled forms (includes tax payment, medical appointment request...);53,7
Internet users in the last 3 months;Sex: Male;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,8
Internet users in the last 3 months;Sex: Female;Total;16.554.379
Internet users in the last 3 months;Sex: Female;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,6
Internet users in the last 3 months;Sex: Female;Obtain information from Public Administrations webpages;55,7
Internet users in the last 3 months;Sex: Female;Download official forms;43
Internet users in the last 3 months;Sex: Female;Send filled forms (includes tax payment, medical appointment request...);52,3
Internet users in the last 3 months;Sex: Female;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,3
Internet users in the last 3 months;Age: 16 to 24 years old;Total;4.294.365
Internet users in the last 3 months;Age: 16 to 24 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,3
Internet users in the last 3 months;Age: 16 to 24 years old;Obtain information from Public Administrations webpages;50,8
Internet users in the last 3 months;Age: 16 to 24 years old;Download official forms;41,7
Internet users in the last 3 months;Age: 16 to 24 years old;Send filled forms (includes tax payment, medical appointment request...);40,5
Internet users in the last 3 months;Age: 16 to 24 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Internet users in the last 3 months;Age: 25 to 34 years old;Total;5.231.751
Internet users in the last 3 months;Age: 25 to 34 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;80
Internet users in the last 3 months;Age: 25 to 34 years old;Obtain information from Public Administrations webpages;69,7
Internet users in the last 3 months;Age: 25 to 34 years old;Download official forms;56,1
Internet users in the last 3 months;Age: 25 to 34 years old;Send filled forms (includes tax payment, medical appointment request...);64,5
Internet users in the last 3 months;Age: 25 to 34 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10
Internet users in the last 3 months;Age: 35 to 44 years old;Total;7.089.330
Internet users in the last 3 months;Age: 35 to 44 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;76
Internet users in the last 3 months;Age: 35 to 44 years old;Obtain information from Public Administrations webpages;66,8
Internet users in the last 3 months;Age: 35 to 44 years old;Download official forms;53,9
Internet users in the last 3 months;Age: 35 to 44 years old;Send filled forms (includes tax payment, medical appointment request...);62,8
Internet users in the last 3 months;Age: 35 to 44 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,2
Internet users in the last 3 months;Age: 45 to 54 years old;Total;7.335.635
Internet users in the last 3 months;Age: 45 to 54 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72,5
Internet users in the last 3 months;Age: 45 to 54 years old;Obtain information from Public Administrations webpages;62,2
Internet users in the last 3 months;Age: 45 to 54 years old;Download official forms;48
Internet users in the last 3 months;Age: 45 to 54 years old;Send filled forms (includes tax payment, medical appointment request...);58,3
Internet users in the last 3 months;Age: 45 to 54 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,6
Internet users in the last 3 months;Age: 55 to 64 years old;Total;5.661.722
Internet users in the last 3 months;Age: 55 to 64 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,3
Internet users in the last 3 months;Age: 55 to 64 years old;Obtain information from Public Administrations webpages;50,1
Internet users in the last 3 months;Age: 55 to 64 years old;Download official forms;37,5
Internet users in the last 3 months;Age: 55 to 64 years old;Send filled forms (includes tax payment, medical appointment request...);45,6
Internet users in the last 3 months;Age: 55 to 64 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14,9
Internet users in the last 3 months;Age: 65 to 74 years old;Total;3.231.272
Internet users in the last 3 months;Age: 65 to 74 years old;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;41,5
Internet users in the last 3 months;Age: 65 to 74 years old;Obtain information from Public Administrations webpages;34
Internet users in the last 3 months;Age: 65 to 74 years old;Download official forms;24,2
Internet users in the last 3 months;Age: 65 to 74 years old;Send filled forms (includes tax payment, medical appointment request...);30,6
Internet users in the last 3 months;Age: 65 to 74 years old;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;16
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.100.904
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72,1
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Obtain information from Public Administrations webpages;62,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Download official forms;49,6
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Send filled forms (includes tax payment, medical appointment request...);57,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,7
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.234.200
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,9
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Obtain information from Public Administrations webpages;58,8
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Download official forms;42,8
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);52,9
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,9
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Total;4.981.203
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,6
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Obtain information from Public Administrations webpages;53,7
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Download official forms;42,5
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);48
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,3
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.613.409
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;64,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Obtain information from Public Administrations webpages;53,7
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Download official forms;43,7
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);49,8
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,6
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Total;5.914.359
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;61,8
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Obtain information from Public Administrations webpages;52,4
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Download official forms;41,9
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Send filled forms (includes tax payment, medical appointment request...);47,9
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,3
Internet users in the last 3 months;Size of the household: Households with 1 member;Total;2.955.019
Internet users in the last 3 months;Size of the household: Households with 1 member;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,6
Internet users in the last 3 months;Size of the household: Households with 1 member;Obtain information from Public Administrations webpages;56,4
Internet users in the last 3 months;Size of the household: Households with 1 member;Download official forms;43,2
Internet users in the last 3 months;Size of the household: Households with 1 member;Send filled forms (includes tax payment, medical appointment request...);51,4
Internet users in the last 3 months;Size of the household: Households with 1 member;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,1
Internet users in the last 3 months;Size of the household: Households with 2 members;Total;8.418.545
Internet users in the last 3 months;Size of the household: Households with 2 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,9
Internet users in the last 3 months;Size of the household: Households with 2 members;Obtain information from Public Administrations webpages;52,8
Internet users in the last 3 months;Size of the household: Households with 2 members;Download official forms;38,5
Internet users in the last 3 months;Size of the household: Households with 2 members;Send filled forms (includes tax payment, medical appointment request...);47,2
Internet users in the last 3 months;Size of the household: Households with 2 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,6
Internet users in the last 3 months;Size of the household: Households with 3 members;Total;9.869.356
Internet users in the last 3 months;Size of the household: Households with 3 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;69,3
Internet users in the last 3 months;Size of the household: Households with 3 members;Obtain information from Public Administrations webpages;58,2
Internet users in the last 3 months;Size of the household: Households with 3 members;Download official forms;46,5
Internet users in the last 3 months;Size of the household: Households with 3 members;Send filled forms (includes tax payment, medical appointment request...);54,3
Internet users in the last 3 months;Size of the household: Households with 3 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Internet users in the last 3 months;Size of the household: Households with 4 members;Total;8.573.998
Internet users in the last 3 months;Size of the household: Households with 4 members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;73,9
Internet users in the last 3 months;Size of the household: Households with 4 members;Obtain information from Public Administrations webpages;63,6
Internet users in the last 3 months;Size of the household: Households with 4 members;Download official forms;51,4
Internet users in the last 3 months;Size of the household: Households with 4 members;Send filled forms (includes tax payment, medical appointment request...);59,8
Internet users in the last 3 months;Size of the household: Households with 4 members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,4
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Total;3.027.158
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;63,8
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Obtain information from Public Administrations webpages;58
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Download official forms;48,4
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Send filled forms (includes tax payment, medical appointment request...);47,5
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13
Internet users in the last 3 months;Type of household: Single-person household;Total;2.955.019
Internet users in the last 3 months;Type of household: Single-person household;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;65,6
Internet users in the last 3 months;Type of household: Single-person household;Obtain information from Public Administrations webpages;56,4
Internet users in the last 3 months;Type of household: Single-person household;Download official forms;43,2
Internet users in the last 3 months;Type of household: Single-person household;Send filled forms (includes tax payment, medical appointment request...);51,4
Internet users in the last 3 months;Type of household: Single-person household;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,1
Internet users in the last 3 months;Type of household: Single parent living with a child;Total;4.466.575
Internet users in the last 3 months;Type of household: Single parent living with a child;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;67,6
Internet users in the last 3 months;Type of household: Single parent living with a child;Obtain information from Public Administrations webpages;59,8
Internet users in the last 3 months;Type of household: Single parent living with a child;Download official forms;45,5
Internet users in the last 3 months;Type of household: Single parent living with a child;Send filled forms (includes tax payment, medical appointment request...);50,7
Internet users in the last 3 months;Type of household: Single parent living with a child;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;13,9
Internet users in the last 3 months;Type of household: Couple living together without children;Total;5.188.136
Internet users in the last 3 months;Type of household: Couple living together without children;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,2
Internet users in the last 3 months;Type of household: Couple living together without children;Obtain information from Public Administrations webpages;51,1
Internet users in the last 3 months;Type of household: Couple living together without children;Download official forms;37,2
Internet users in the last 3 months;Type of household: Couple living together without children;Send filled forms (includes tax payment, medical appointment request...);46,9
Internet users in the last 3 months;Type of household: Couple living together without children;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,7
Internet users in the last 3 months;Type of household: Couple living together with children;Total;16.548.410
Internet users in the last 3 months;Type of household: Couple living together with children;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;72
Internet users in the last 3 months;Type of household: Couple living together with children;Obtain information from Public Administrations webpages;61,8
Internet users in the last 3 months;Type of household: Couple living together with children;Download official forms;50,3
Internet users in the last 3 months;Type of household: Couple living together with children;Send filled forms (includes tax payment, medical appointment request...);57,4
Internet users in the last 3 months;Type of household: Couple living together with children;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;10,7
Internet users in the last 3 months;Type of household: Other type of household;Total;3.685.935
Internet users in the last 3 months;Type of household: Other type of household;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;60,6
Internet users in the last 3 months;Type of household: Other type of household;Obtain information from Public Administrations webpages;49,8
Internet users in the last 3 months;Type of household: Other type of household;Download official forms;38,5
Internet users in the last 3 months;Type of household: Other type of household;Send filled forms (includes tax payment, medical appointment request...);46,1
Internet users in the last 3 months;Type of household: Other type of household;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;14
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Total;15.589.785
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,3
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Obtain information from Public Administrations webpages;56,2
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Download official forms;44,1
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Send filled forms (includes tax payment, medical appointment request...);54,4
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,8
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;2.984.406
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;79,7
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Obtain information from Public Administrations webpages;69,3
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Download official forms;56,1
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Send filled forms (includes tax payment, medical appointment request...);64,1
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,9
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Total;14.269.884
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;66,3
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Obtain information from Public Administrations webpages;57,7
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Download official forms;45
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Send filled forms (includes tax payment, medical appointment request...);49,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;12,3
Internet users in the last 3 months;Nationality: Spanish;Total;28.660.276
Internet users in the last 3 months;Nationality: Spanish;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;68,7
Internet users in the last 3 months;Nationality: Spanish;Obtain information from Public Administrations webpages;58,8
Internet users in the last 3 months;Nationality: Spanish;Download official forms;46,4
Internet users in the last 3 months;Nationality: Spanish;Send filled forms (includes tax payment, medical appointment request...);54,5
Internet users in the last 3 months;Nationality: Spanish;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;11,6
Internet users in the last 3 months;Nationality: Foreign;Total;4.183.799
Internet users in the last 3 months;Nationality: Foreign;Total number of persons who have contacted or interacted with administrations or public services online, for particular reasons, in the last 12 months;59,4
Internet users in the last 3 months;Nationality: Foreign;Obtain information from Public Administrations webpages;53
Internet users in the last 3 months;Nationality: Foreign;Download official forms;40,5
Internet users in the last 3 months;Nationality: Foreign;Send filled forms (includes tax payment, medical appointment request...);42,7
Internet users in the last 3 months;Nationality: Foreign;Users in the last 12 months who reported that they did not send completed forms to public authorities when they were required to submit such documents;15,1