National Total;Autonomous Communities and Cities;Main variables;Economic activity cluster;Total National Total;;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;51.71 National Total;;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;57.13 National Total;;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;32.91 National Total;;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;54.06 National Total;;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;41.77 National Total;;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;38.42 National Total;;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;22.71 National Total;;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;47.92 National Total;;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;95.98 National Total;;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;95.65 National Total;;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;93.52 National Total;;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;96.38 National Total;;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;74.59 National Total;;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;73.24 National Total;;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;53.67 National Total;;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;77.51 National Total;01 Andalucía;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;47.49 National Total;01 Andalucía;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;49.13 National Total;01 Andalucía;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;31.97 National Total;01 Andalucía;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;51.78 National Total;01 Andalucía;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;38.06 National Total;01 Andalucía;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;37.41 National Total;01 Andalucía;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;28.32 National Total;01 Andalucía;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;41.34 National Total;01 Andalucía;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;95.17 National Total;01 Andalucía;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;92.16 National Total;01 Andalucía;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;89.43 National Total;01 Andalucía;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;97.37 National Total;01 Andalucía;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;68.39 National Total;01 Andalucía;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;78.03 National Total;01 Andalucía;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;37.15 National Total;01 Andalucía;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;72.01 National Total;02 Aragón;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;55.96 National Total;02 Aragón;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;66.50 National Total;02 Aragón;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;34.12 National Total;02 Aragón;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;54.39 National Total;02 Aragón;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;44.62 National Total;02 Aragón;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;46.69 National Total;02 Aragón;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;14.75 National Total;02 Aragón;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;50.86 National Total;02 Aragón;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;95.33 National Total;02 Aragón;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;90.34 National Total;02 Aragón;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;02 Aragón;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;98.10 National Total;02 Aragón;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;72.88 National Total;02 Aragón;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;71.47 National Total;02 Aragón;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;47.45 National Total;02 Aragón;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;75.65 National Total;03 Asturias, Principado de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;49.71 National Total;03 Asturias, Principado de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;46.20 National Total;03 Asturias, Principado de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;52.34 National Total;03 Asturias, Principado de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;50.78 National Total;03 Asturias, Principado de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;41.48 National Total;03 Asturias, Principado de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;32.37 National Total;03 Asturias, Principado de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;39.09 National Total;03 Asturias, Principado de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;46.54 National Total;03 Asturias, Principado de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;98.98 National Total;03 Asturias, Principado de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;100.00 National Total;03 Asturias, Principado de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;03 Asturias, Principado de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;98.42 National Total;03 Asturias, Principado de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;72.20 National Total;03 Asturias, Principado de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;76.31 National Total;03 Asturias, Principado de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;55.48 National Total;03 Asturias, Principado de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;74.32 National Total;04 Balears, Illes;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;36.56 National Total;04 Balears, Illes;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;27.48 National Total;04 Balears, Illes;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;17.69 National Total;04 Balears, Illes;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;45.16 National Total;04 Balears, Illes;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;37.37 National Total;04 Balears, Illes;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;26.33 National Total;04 Balears, Illes;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;20.91 National Total;04 Balears, Illes;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;45.49 National Total;04 Balears, Illes;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;91.62 National Total;04 Balears, Illes;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;100.00 National Total;04 Balears, Illes;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;80.65 National Total;04 Balears, Illes;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;92.48 National Total;04 Balears, Illes;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;73.88 National Total;04 Balears, Illes;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;46.40 National Total;04 Balears, Illes;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;47.23 National Total;04 Balears, Illes;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;81.44 National Total;05 Canarias;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;40.96 National Total;05 Canarias;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;31.45 National Total;05 Canarias;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;34.77 National Total;05 Canarias;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;44.00 National Total;05 Canarias;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;37.49 National Total;05 Canarias;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;27.81 National Total;05 Canarias;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;18.35 National Total;05 Canarias;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;43.55 National Total;05 Canarias;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;94.11 National Total;05 Canarias;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;94.73 National Total;05 Canarias;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;05 Canarias;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;93.47 National Total;05 Canarias;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;71.67 National Total;05 Canarias;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;81.42 National Total;05 Canarias;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;30.49 National Total;05 Canarias;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;74.61 National Total;06 Cantabria;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;36.95 National Total;06 Cantabria;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;50.70 National Total;06 Cantabria;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;19.86 National Total;06 Cantabria;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;34.58 National Total;06 Cantabria;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;31.26 National Total;06 Cantabria;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;44.15 National Total;06 Cantabria;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;17.91 National Total;06 Cantabria;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;28.32 National Total;06 Cantabria;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;91.43 National Total;06 Cantabria;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;83.12 National Total;06 Cantabria;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;06 Cantabria;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;96.53 National Total;06 Cantabria;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;82.92 National Total;06 Cantabria;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;80.33 National Total;06 Cantabria;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;57.41 National Total;06 Cantabria;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;89.28 National Total;07 Castilla y León;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;49.67 National Total;07 Castilla y León;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;63.14 National Total;07 Castilla y León;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;21.59 National Total;07 Castilla y León;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;49.26 National Total;07 Castilla y León;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;43.75 National Total;07 Castilla y León;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;48.14 National Total;07 Castilla y León;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;30.14 National Total;07 Castilla y León;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;44.77 National Total;07 Castilla y León;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;97.60 National Total;07 Castilla y León;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;95.85 National Total;07 Castilla y León;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;07 Castilla y León;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;98.26 National Total;07 Castilla y León;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;68.62 National Total;07 Castilla y León;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;64.12 National Total;07 Castilla y León;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;31.88 National Total;07 Castilla y León;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;77.77 National Total;08 Castilla - La Mancha;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;44.10 National Total;08 Castilla - La Mancha;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;49.44 National Total;08 Castilla - La Mancha;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;34.90 National Total;08 Castilla - La Mancha;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;43.57 National Total;08 Castilla - La Mancha;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;38.11 National Total;08 Castilla - La Mancha;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;42.48 National Total;08 Castilla - La Mancha;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;15.11 National Total;08 Castilla - La Mancha;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;43.45 National Total;08 Castilla - La Mancha;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;94.07 National Total;08 Castilla - La Mancha;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;94.77 National Total;08 Castilla - La Mancha;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;08 Castilla - La Mancha;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;92.78 National Total;08 Castilla - La Mancha;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;73.35 National Total;08 Castilla - La Mancha;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;66.27 National Total;08 Castilla - La Mancha;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;38.70 National Total;08 Castilla - La Mancha;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;82.98 National Total;09 Cataluña;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;58.22 National Total;09 Cataluña;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;64.69 National Total;09 Cataluña;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;37.68 National Total;09 Cataluña;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;59.51 National Total;09 Cataluña;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;45.24 National Total;09 Cataluña;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;42.20 National Total;09 Cataluña;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;25.90 National Total;09 Cataluña;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;50.31 National Total;09 Cataluña;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;96.83 National Total;09 Cataluña;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;97.18 National Total;09 Cataluña;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;95.36 National Total;09 Cataluña;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;96.85 National Total;09 Cataluña;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;79.32 National Total;09 Cataluña;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;71.73 National Total;09 Cataluña;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;64.95 National Total;09 Cataluña;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;83.46 National Total;10 Comunitat Valenciana;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;51.74 National Total;10 Comunitat Valenciana;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;50.98 National Total;10 Comunitat Valenciana;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;28.43 National Total;10 Comunitat Valenciana;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;58.44 National Total;10 Comunitat Valenciana;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;40.49 National Total;10 Comunitat Valenciana;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;30.14 National Total;10 Comunitat Valenciana;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;23.63 National Total;10 Comunitat Valenciana;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;51.36 National Total;10 Comunitat Valenciana;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;94.31 National Total;10 Comunitat Valenciana;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;91.80 National Total;10 Comunitat Valenciana;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;95.18 National Total;10 Comunitat Valenciana;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;95.11 National Total;10 Comunitat Valenciana;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;73.04 National Total;10 Comunitat Valenciana;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;70.23 National Total;10 Comunitat Valenciana;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;70.22 National Total;10 Comunitat Valenciana;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;74.40 National Total;11 Extremadura;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;38.12 National Total;11 Extremadura;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;39.73 National Total;11 Extremadura;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;21.15 National Total;11 Extremadura;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;42.49 National Total;11 Extremadura;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;34.93 National Total;11 Extremadura;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;42.68 National Total;11 Extremadura;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;12.26 National Total;11 Extremadura;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;38.20 National Total;11 Extremadura;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;96.85 National Total;11 Extremadura;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;99.99 National Total;11 Extremadura;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;11 Extremadura;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;94.95 National Total;11 Extremadura;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;86.60 National Total;11 Extremadura;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;90.92 National Total;11 Extremadura;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;80.85 National Total;11 Extremadura;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;84.96 National Total;12 Galicia;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;52.27 National Total;12 Galicia;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;47.28 National Total;12 Galicia;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;48.52 National Total;12 Galicia;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;56.08 National Total;12 Galicia;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;37.98 National Total;12 Galicia;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;36.15 National Total;12 Galicia;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;28.48 National Total;12 Galicia;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;41.79 National Total;12 Galicia;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;97.59 National Total;12 Galicia;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;97.10 National Total;12 Galicia;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;97.05 National Total;12 Galicia;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;97.93 National Total;12 Galicia;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;73.89 National Total;12 Galicia;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;77.23 National Total;12 Galicia;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;85.25 National Total;12 Galicia;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;70.03 National Total;13 Madrid, Comunidad de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;50.27 National Total;13 Madrid, Comunidad de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;58.37 National Total;13 Madrid, Comunidad de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;28.10 National Total;13 Madrid, Comunidad de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;53.02 National Total;13 Madrid, Comunidad de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;47.36 National Total;13 Madrid, Comunidad de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;46.75 National Total;13 Madrid, Comunidad de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;14.97 National Total;13 Madrid, Comunidad de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;53.98 National Total;13 Madrid, Comunidad de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;96.54 National Total;13 Madrid, Comunidad de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;98.06 National Total;13 Madrid, Comunidad de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;88.55 National Total;13 Madrid, Comunidad de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;96.70 National Total;13 Madrid, Comunidad de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;77.09 National Total;13 Madrid, Comunidad de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;79.55 National Total;13 Madrid, Comunidad de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;52.72 National Total;13 Madrid, Comunidad de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;78.00 National Total;14 Murcia, Región de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;52.09 National Total;14 Murcia, Región de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;54.29 National Total;14 Murcia, Región de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;38.44 National Total;14 Murcia, Región de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;54.76 National Total;14 Murcia, Región de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;40.30 National Total;14 Murcia, Región de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;32.90 National Total;14 Murcia, Región de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;31.06 National Total;14 Murcia, Región de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;46.93 National Total;14 Murcia, Región de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;94.69 National Total;14 Murcia, Región de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;98.65 National Total;14 Murcia, Región de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;88.58 National Total;14 Murcia, Región de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;94.33 National Total;14 Murcia, Región de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;68.85 National Total;14 Murcia, Región de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;71.38 National Total;14 Murcia, Región de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;53.01 National Total;14 Murcia, Región de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;70.85 National Total;15 Navarra, Comunidad Foral de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;56.88 National Total;15 Navarra, Comunidad Foral de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;68.45 National Total;15 Navarra, Comunidad Foral de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;33.06 National Total;15 Navarra, Comunidad Foral de;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;52.83 National Total;15 Navarra, Comunidad Foral de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;34.36 National Total;15 Navarra, Comunidad Foral de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;34.68 National Total;15 Navarra, Comunidad Foral de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;16.28 National Total;15 Navarra, Comunidad Foral de;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;38.90 National Total;15 Navarra, Comunidad Foral de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;97.06 National Total;15 Navarra, Comunidad Foral de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;99.29 National Total;15 Navarra, Comunidad Foral de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;15 Navarra, Comunidad Foral de;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;94.95 National Total;15 Navarra, Comunidad Foral de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;71.98 National Total;15 Navarra, Comunidad Foral de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;56.51 National Total;15 Navarra, Comunidad Foral de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;48.23 National Total;15 Navarra, Comunidad Foral de;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;87.01 National Total;16 País Vasco;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;68.29 National Total;16 País Vasco;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;76.05 National Total;16 País Vasco;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;48.68 National Total;16 País Vasco;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;66.55 National Total;16 País Vasco;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;39.85 National Total;16 País Vasco;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;33.44 National Total;16 País Vasco;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;16.65 National Total;16 País Vasco;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;49.83 National Total;16 País Vasco;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;98.20 National Total;16 País Vasco;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;99.19 National Total;16 País Vasco;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;16 País Vasco;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;97.56 National Total;16 País Vasco;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;75.27 National Total;16 País Vasco;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;77.54 National Total;16 País Vasco;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;53.79 National Total;16 País Vasco;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;75.64 National Total;17 Rioja, La;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;52.64 National Total;17 Rioja, La;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;60.25 National Total;17 Rioja, La;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;32.29 National Total;17 Rioja, La;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;49.29 National Total;17 Rioja, La;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;36.30 National Total;17 Rioja, La;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;32.92 National Total;17 Rioja, La;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;26.10 National Total;17 Rioja, La;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;42.60 National Total;17 Rioja, La;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;95.71 National Total;17 Rioja, La;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;90.56 National Total;17 Rioja, La;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;100.00 National Total;17 Rioja, La;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;99.46 National Total;17 Rioja, La;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;68.32 National Total;17 Rioja, La;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;75.71 National Total;17 Rioja, La;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;55.51 National Total;17 Rioja, La;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;63.96 National Total;18 Ceuta;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;46.91 National Total;18 Ceuta;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;71.43 National Total;18 Ceuta;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;17.49 National Total;18 Ceuta;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;50.61 National Total;18 Ceuta;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;34.72 National Total;18 Ceuta;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;39.29 National Total;18 Ceuta;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;11.21 National Total;18 Ceuta;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;40.24 National Total;18 Ceuta;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;99.60 National Total;18 Ceuta;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;100.00 National Total;18 Ceuta;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;93.33 National Total;18 Ceuta;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;100.00 National Total;18 Ceuta;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;43.33 National Total;18 Ceuta;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;81.82 National Total;18 Ceuta;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;50.67 National Total;18 Ceuta;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;36.36 National Total;19 Melilla;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Total Enterprises;29.17 National Total;19 Melilla;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Industry;0.00 National Total;19 Melilla;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Construction;0.00 National Total;19 Melilla;E.1 % of enterprises that had ERP tools to share information between different business areas of the company;Services;37.37 National Total;19 Melilla;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Total Enterprises;20.75 National Total;19 Melilla;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Industry;20.00 National Total;19 Melilla;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Construction;0.00 National Total;19 Melilla;E.2 % of enterprises with some software application to manage customer information within the company (CRM tools);Services;25.46 National Total;19 Melilla;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Total Enterprises;95.59 National Total;19 Melilla;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Industry;100.00 National Total;19 Melilla;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Construction;. National Total;19 Melilla;E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1);Services;95.40 National Total;19 Melilla;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Total Enterprises;28.07 National Total;19 Melilla;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Industry;0.00 National Total;19 Melilla;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Construction;. National Total;19 Melilla;E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1);Services;29.30