Population class;National Total;Autonomous Communities and Cities;Reasons for not purchasing;Total Total Persons (16 to 74 years old);National Total;;Total;35,236,585 Total Persons (16 to 74 years old);National Total;;Prefers to buy in person in a shop;32.1 Total Persons (16 to 74 years old);National Total;;Difficulty placing orders;10.4 Total Persons (16 to 74 years old);National Total;;Concern about shipping costs;10.0 Total Persons (16 to 74 years old);National Total;;Concerns about receipt or delivery times;10.2 Total Persons (16 to 74 years old);National Total;;Privacy concerns or payment security;18.0 Total Persons (16 to 74 years old);National Total;;Lack of confidence in product returns, claims and compensation;17.1 Total Persons (16 to 74 years old);National Total;;No need to buy in the last three months;4.1 Total Persons (16 to 74 years old);National Total;;Other reasons;12.4 Total Persons (16 to 74 years old);National Total;01 Andalucía;Total;6,367,970 Total Persons (16 to 74 years old);National Total;01 Andalucía;Prefers to buy in person in a shop;31.0 Total Persons (16 to 74 years old);National Total;01 Andalucía;Difficulty placing orders;11.7 Total Persons (16 to 74 years old);National Total;01 Andalucía;Concern about shipping costs;9.8 Total Persons (16 to 74 years old);National Total;01 Andalucía;Concerns about receipt or delivery times;9.7 Total Persons (16 to 74 years old);National Total;01 Andalucía;Privacy concerns or payment security;18.1 Total Persons (16 to 74 years old);National Total;01 Andalucía;Lack of confidence in product returns, claims and compensation;17.3 Total Persons (16 to 74 years old);National Total;01 Andalucía;No need to buy in the last three months;5.2 Total Persons (16 to 74 years old);National Total;01 Andalucía;Other reasons;13.2 Total Persons (16 to 74 years old);National Total;02 Aragón;Total;958,307 Total Persons (16 to 74 years old);National Total;02 Aragón;Prefers to buy in person in a shop;34.2 Total Persons (16 to 74 years old);National Total;02 Aragón;Difficulty placing orders;11.4 Total Persons (16 to 74 years old);National Total;02 Aragón;Concern about shipping costs;10.4 Total Persons (16 to 74 years old);National Total;02 Aragón;Concerns about receipt or delivery times;9.8 Total Persons (16 to 74 years old);National Total;02 Aragón;Privacy concerns or payment security;17.4 Total Persons (16 to 74 years old);National Total;02 Aragón;Lack of confidence in product returns, claims and compensation;15.9 Total Persons (16 to 74 years old);National Total;02 Aragón;No need to buy in the last three months;5.4 Total Persons (16 to 74 years old);National Total;02 Aragón;Other reasons;11.3 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;Total;756,307 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;Prefers to buy in person in a shop;33.9 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;Difficulty placing orders;10.5 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;Concern about shipping costs;9.7 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;Concerns about receipt or delivery times;8.3 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;Privacy concerns or payment security;19.1 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;Lack of confidence in product returns, claims and compensation;16.8 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;No need to buy in the last three months;3.7 Total Persons (16 to 74 years old);National Total;03 Asturias, Principado de;Other reasons;10.4 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;Total;933,756 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;Prefers to buy in person in a shop;32.0 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;Difficulty placing orders;9.4 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;Concern about shipping costs;9.8 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;Concerns about receipt or delivery times;8.5 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;Privacy concerns or payment security;15.5 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;Lack of confidence in product returns, claims and compensation;16.6 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;No need to buy in the last three months;5.5 Total Persons (16 to 74 years old);National Total;04 Balears, Illes;Other reasons;12.5 Total Persons (16 to 74 years old);National Total;05 Canarias;Total;1,761,669 Total Persons (16 to 74 years old);National Total;05 Canarias;Prefers to buy in person in a shop;45.4 Total Persons (16 to 74 years old);National Total;05 Canarias;Difficulty placing orders;12.4 Total Persons (16 to 74 years old);National Total;05 Canarias;Concern about shipping costs;18.9 Total Persons (16 to 74 years old);National Total;05 Canarias;Concerns about receipt or delivery times;21.6 Total Persons (16 to 74 years old);National Total;05 Canarias;Privacy concerns or payment security;25.7 Total Persons (16 to 74 years old);National Total;05 Canarias;Lack of confidence in product returns, claims and compensation;28.2 Total Persons (16 to 74 years old);National Total;05 Canarias;No need to buy in the last three months;6.6 Total Persons (16 to 74 years old);National Total;05 Canarias;Other reasons;20.2 Total Persons (16 to 74 years old);National Total;06 Cantabria;Total;438,109 Total Persons (16 to 74 years old);National Total;06 Cantabria;Prefers to buy in person in a shop;32.4 Total Persons (16 to 74 years old);National Total;06 Cantabria;Difficulty placing orders;8.6 Total Persons (16 to 74 years old);National Total;06 Cantabria;Concern about shipping costs;5.9 Total Persons (16 to 74 years old);National Total;06 Cantabria;Concerns about receipt or delivery times;9.6 Total Persons (16 to 74 years old);National Total;06 Cantabria;Privacy concerns or payment security;15.4 Total Persons (16 to 74 years old);National Total;06 Cantabria;Lack of confidence in product returns, claims and compensation;14.3 Total Persons (16 to 74 years old);National Total;06 Cantabria;No need to buy in the last three months;2.3 Total Persons (16 to 74 years old);National Total;06 Cantabria;Other reasons;9.9 Total Persons (16 to 74 years old);National Total;07 Castilla y León;Total;1,733,373 Total Persons (16 to 74 years old);National Total;07 Castilla y León;Prefers to buy in person in a shop;32.1 Total Persons (16 to 74 years old);National Total;07 Castilla y León;Difficulty placing orders;11.9 Total Persons (16 to 74 years old);National Total;07 Castilla y León;Concern about shipping costs;10.9 Total Persons (16 to 74 years old);National Total;07 Castilla y León;Concerns about receipt or delivery times;8.8 Total Persons (16 to 74 years old);National Total;07 Castilla y León;Privacy concerns or payment security;18.3 Total Persons (16 to 74 years old);National Total;07 Castilla y León;Lack of confidence in product returns, claims and compensation;17.6 Total Persons (16 to 74 years old);National Total;07 Castilla y León;No need to buy in the last three months;2.9 Total Persons (16 to 74 years old);National Total;07 Castilla y León;Other reasons;12.3 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;Total;1,515,409 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;Prefers to buy in person in a shop;32.0 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;Difficulty placing orders;9.6 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;Concern about shipping costs;9.6 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;Concerns about receipt or delivery times;9.8 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;Privacy concerns or payment security;16.3 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;Lack of confidence in product returns, claims and compensation;16.9 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;No need to buy in the last three months;3.4 Total Persons (16 to 74 years old);National Total;08 Castilla - La Mancha;Other reasons;11.8 Total Persons (16 to 74 years old);National Total;09 Cataluña;Total;5,664,787 Total Persons (16 to 74 years old);National Total;09 Cataluña;Prefers to buy in person in a shop;30.7 Total Persons (16 to 74 years old);National Total;09 Cataluña;Difficulty placing orders;7.2 Total Persons (16 to 74 years old);National Total;09 Cataluña;Concern about shipping costs;8.3 Total Persons (16 to 74 years old);National Total;09 Cataluña;Concerns about receipt or delivery times;9.1 Total Persons (16 to 74 years old);National Total;09 Cataluña;Privacy concerns or payment security;15.1 Total Persons (16 to 74 years old);National Total;09 Cataluña;Lack of confidence in product returns, claims and compensation;14.2 Total Persons (16 to 74 years old);National Total;09 Cataluña;No need to buy in the last three months;3.0 Total Persons (16 to 74 years old);National Total;09 Cataluña;Other reasons;12.7 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;Total;3,772,180 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;Prefers to buy in person in a shop;32.6 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;Difficulty placing orders;12.5 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;Concern about shipping costs;9.9 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;Concerns about receipt or delivery times;9.5 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;Privacy concerns or payment security;19.9 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;Lack of confidence in product returns, claims and compensation;18.2 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;No need to buy in the last three months;4.1 Total Persons (16 to 74 years old);National Total;10 Comunitat Valenciana;Other reasons;11.4 Total Persons (16 to 74 years old);National Total;11 Extremadura;Total;784,284 Total Persons (16 to 74 years old);National Total;11 Extremadura;Prefers to buy in person in a shop;32.5 Total Persons (16 to 74 years old);National Total;11 Extremadura;Difficulty placing orders;13.1 Total Persons (16 to 74 years old);National Total;11 Extremadura;Concern about shipping costs;7.7 Total Persons (16 to 74 years old);National Total;11 Extremadura;Concerns about receipt or delivery times;9.1 Total Persons (16 to 74 years old);National Total;11 Extremadura;Privacy concerns or payment security;16.1 Total Persons (16 to 74 years old);National Total;11 Extremadura;Lack of confidence in product returns, claims and compensation;13.9 Total Persons (16 to 74 years old);National Total;11 Extremadura;No need to buy in the last three months;5.2 Total Persons (16 to 74 years old);National Total;11 Extremadura;Other reasons;11.8 Total Persons (16 to 74 years old);National Total;12 Galicia;Total;1,978,271 Total Persons (16 to 74 years old);National Total;12 Galicia;Prefers to buy in person in a shop;32.3 Total Persons (16 to 74 years old);National Total;12 Galicia;Difficulty placing orders;12.1 Total Persons (16 to 74 years old);National Total;12 Galicia;Concern about shipping costs;12.3 Total Persons (16 to 74 years old);National Total;12 Galicia;Concerns about receipt or delivery times;11.2 Total Persons (16 to 74 years old);National Total;12 Galicia;Privacy concerns or payment security;20.5 Total Persons (16 to 74 years old);National Total;12 Galicia;Lack of confidence in product returns, claims and compensation;20.3 Total Persons (16 to 74 years old);National Total;12 Galicia;No need to buy in the last three months;4.3 Total Persons (16 to 74 years old);National Total;12 Galicia;Other reasons;12.5 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;Total;5,021,326 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;Prefers to buy in person in a shop;28.6 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;Difficulty placing orders;9.3 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;Concern about shipping costs;9.2 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;Concerns about receipt or delivery times;9.7 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;Privacy concerns or payment security;18.0 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;Lack of confidence in product returns, claims and compensation;15.0 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;No need to buy in the last three months;3.5 Total Persons (16 to 74 years old);National Total;13 Madrid, Comunidad de;Other reasons;10.3 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;Total;1,125,484 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;Prefers to buy in person in a shop;34.3 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;Difficulty placing orders;11.6 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;Concern about shipping costs;12.0 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;Concerns about receipt or delivery times;12.3 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;Privacy concerns or payment security;20.5 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;Lack of confidence in product returns, claims and compensation;19.9 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;No need to buy in the last three months;3.4 Total Persons (16 to 74 years old);National Total;14 Murcia, Región de;Other reasons;11.9 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;Total;480,526 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;Prefers to buy in person in a shop;30.8 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;Difficulty placing orders;10.0 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;Concern about shipping costs;7.4 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;Concerns about receipt or delivery times;8.4 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;Privacy concerns or payment security;15.9 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;Lack of confidence in product returns, claims and compensation;15.7 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;No need to buy in the last three months;3.0 Total Persons (16 to 74 years old);National Total;15 Navarra, Comunidad Foral de;Other reasons;10.6 Total Persons (16 to 74 years old);National Total;16 País Vasco;Total;1,593,729 Total Persons (16 to 74 years old);National Total;16 País Vasco;Prefers to buy in person in a shop;32.1 Total Persons (16 to 74 years old);National Total;16 País Vasco;Difficulty placing orders;8.8 Total Persons (16 to 74 years old);National Total;16 País Vasco;Concern about shipping costs;8.1 Total Persons (16 to 74 years old);National Total;16 País Vasco;Concerns about receipt or delivery times;9.0 Total Persons (16 to 74 years old);National Total;16 País Vasco;Privacy concerns or payment security;15.2 Total Persons (16 to 74 years old);National Total;16 País Vasco;Lack of confidence in product returns, claims and compensation;15.4 Total Persons (16 to 74 years old);National Total;16 País Vasco;No need to buy in the last three months;2.7 Total Persons (16 to 74 years old);National Total;16 País Vasco;Other reasons;11.0 Total Persons (16 to 74 years old);National Total;17 Rioja, La;Total;231,821 Total Persons (16 to 74 years old);National Total;17 Rioja, La;Prefers to buy in person in a shop;34.5 Total Persons (16 to 74 years old);National Total;17 Rioja, La;Difficulty placing orders;9.5 Total Persons (16 to 74 years old);National Total;17 Rioja, La;Concern about shipping costs;11.2 Total Persons (16 to 74 years old);National Total;17 Rioja, La;Concerns about receipt or delivery times;9.9 Total Persons (16 to 74 years old);National Total;17 Rioja, La;Privacy concerns or payment security;20.0 Total Persons (16 to 74 years old);National Total;17 Rioja, La;Lack of confidence in product returns, claims and compensation;17.8 Total Persons (16 to 74 years old);National Total;17 Rioja, La;No need to buy in the last three months;4.4 Total Persons (16 to 74 years old);National Total;17 Rioja, La;Other reasons;15.5 Total Persons (16 to 74 years old);National Total;18 Ceuta;Total;58,829 Total Persons (16 to 74 years old);National Total;18 Ceuta;Prefers to buy in person in a shop;45.4 Total Persons (16 to 74 years old);National Total;18 Ceuta;Difficulty placing orders;11.5 Total Persons (16 to 74 years old);National Total;18 Ceuta;Concern about shipping costs;6.6 Total Persons (16 to 74 years old);National Total;18 Ceuta;Concerns about receipt or delivery times;22.7 Total Persons (16 to 74 years old);National Total;18 Ceuta;Privacy concerns or payment security;21.0 Total Persons (16 to 74 years old);National Total;18 Ceuta;Lack of confidence in product returns, claims and compensation;27.3 Total Persons (16 to 74 years old);National Total;18 Ceuta;No need to buy in the last three months;3.0 Total Persons (16 to 74 years old);National Total;18 Ceuta;Other reasons;15.5 Total Persons (16 to 74 years old);National Total;19 Melilla;Total;60,448 Total Persons (16 to 74 years old);National Total;19 Melilla;Prefers to buy in person in a shop;36.0 Total Persons (16 to 74 years old);National Total;19 Melilla;Difficulty placing orders;9.3 Total Persons (16 to 74 years old);National Total;19 Melilla;Concern about shipping costs;13.0 Total Persons (16 to 74 years old);National Total;19 Melilla;Concerns about receipt or delivery times;13.2 Total Persons (16 to 74 years old);National Total;19 Melilla;Privacy concerns or payment security;16.0 Total Persons (16 to 74 years old);National Total;19 Melilla;Lack of confidence in product returns, claims and compensation;18.3 Total Persons (16 to 74 years old);National Total;19 Melilla;No need to buy in the last three months;15.5 Total Persons (16 to 74 years old);National Total;19 Melilla;Other reasons;26.3 Internet users in the last 3 months;National Total;;Total;33,086,280 Internet users in the last 3 months;National Total;;Prefers to buy in person in a shop;34.2 Internet users in the last 3 months;National Total;;Difficulty placing orders;11.1 Internet users in the last 3 months;National Total;;Concern about shipping costs;10.7 Internet users in the last 3 months;National Total;;Concerns about receipt or delivery times;10.9 Internet users in the last 3 months;National Total;;Privacy concerns or payment security;19.2 Internet users in the last 3 months;National Total;;Lack of confidence in product returns, claims and compensation;18.2 Internet users in the last 3 months;National Total;;No need to buy in the last three months;4.3 Internet users in the last 3 months;National Total;;Other reasons;13.2 Internet users in the last 3 months;National Total;01 Andalucía;Total;5,911,740 Internet users in the last 3 months;National Total;01 Andalucía;Prefers to buy in person in a shop;33.4 Internet users in the last 3 months;National Total;01 Andalucía;Difficulty placing orders;12.6 Internet users in the last 3 months;National Total;01 Andalucía;Concern about shipping costs;10.5 Internet users in the last 3 months;National Total;01 Andalucía;Concerns about receipt or delivery times;10.4 Internet users in the last 3 months;National Total;01 Andalucía;Privacy concerns or payment security;19.5 Internet users in the last 3 months;National Total;01 Andalucía;Lack of confidence in product returns, claims and compensation;18.7 Internet users in the last 3 months;National Total;01 Andalucía;No need to buy in the last three months;5.7 Internet users in the last 3 months;National Total;01 Andalucía;Other reasons;14.2 Internet users in the last 3 months;National Total;02 Aragón;Total;908,561 Internet users in the last 3 months;National Total;02 Aragón;Prefers to buy in person in a shop;36.0 Internet users in the last 3 months;National Total;02 Aragón;Difficulty placing orders;12.0 Internet users in the last 3 months;National Total;02 Aragón;Concern about shipping costs;10.9 Internet users in the last 3 months;National Total;02 Aragón;Concerns about receipt or delivery times;10.3 Internet users in the last 3 months;National Total;02 Aragón;Privacy concerns or payment security;18.4 Internet users in the last 3 months;National Total;02 Aragón;Lack of confidence in product returns, claims and compensation;16.8 Internet users in the last 3 months;National Total;02 Aragón;No need to buy in the last three months;5.7 Internet users in the last 3 months;National Total;02 Aragón;Other reasons;12.0 Internet users in the last 3 months;National Total;03 Asturias, Principado de;Total;700,125 Internet users in the last 3 months;National Total;03 Asturias, Principado de;Prefers to buy in person in a shop;36.7 Internet users in the last 3 months;National Total;03 Asturias, Principado de;Difficulty placing orders;11.3 Internet users in the last 3 months;National Total;03 Asturias, Principado de;Concern about shipping costs;10.5 Internet users in the last 3 months;National Total;03 Asturias, Principado de;Concerns about receipt or delivery times;9.0 Internet users in the last 3 months;National Total;03 Asturias, Principado de;Privacy concerns or payment security;20.7 Internet users in the last 3 months;National Total;03 Asturias, Principado de;Lack of confidence in product returns, claims and compensation;18.1 Internet users in the last 3 months;National Total;03 Asturias, Principado de;No need to buy in the last three months;3.9 Internet users in the last 3 months;National Total;03 Asturias, Principado de;Other reasons;11.2 Internet users in the last 3 months;National Total;04 Balears, Illes;Total;887,948 Internet users in the last 3 months;National Total;04 Balears, Illes;Prefers to buy in person in a shop;33.7 Internet users in the last 3 months;National Total;04 Balears, Illes;Difficulty placing orders;9.8 Internet users in the last 3 months;National Total;04 Balears, Illes;Concern about shipping costs;10.3 Internet users in the last 3 months;National Total;04 Balears, Illes;Concerns about receipt or delivery times;9.0 Internet users in the last 3 months;National Total;04 Balears, Illes;Privacy concerns or payment security;16.3 Internet users in the last 3 months;National Total;04 Balears, Illes;Lack of confidence in product returns, claims and compensation;17.5 Internet users in the last 3 months;National Total;04 Balears, Illes;No need to buy in the last three months;5.8 Internet users in the last 3 months;National Total;04 Balears, Illes;Other reasons;13.2 Internet users in the last 3 months;National Total;05 Canarias;Total;1,644,080 Internet users in the last 3 months;National Total;05 Canarias;Prefers to buy in person in a shop;48.7 Internet users in the last 3 months;National Total;05 Canarias;Difficulty placing orders;13.3 Internet users in the last 3 months;National Total;05 Canarias;Concern about shipping costs;20.2 Internet users in the last 3 months;National Total;05 Canarias;Concerns about receipt or delivery times;23.2 Internet users in the last 3 months;National Total;05 Canarias;Privacy concerns or payment security;27.6 Internet users in the last 3 months;National Total;05 Canarias;Lack of confidence in product returns, claims and compensation;30.2 Internet users in the last 3 months;National Total;05 Canarias;No need to buy in the last three months;7.0 Internet users in the last 3 months;National Total;05 Canarias;Other reasons;21.7 Internet users in the last 3 months;National Total;06 Cantabria;Total;405,096 Internet users in the last 3 months;National Total;06 Cantabria;Prefers to buy in person in a shop;35.0 Internet users in the last 3 months;National Total;06 Cantabria;Difficulty placing orders;9.3 Internet users in the last 3 months;National Total;06 Cantabria;Concern about shipping costs;6.4 Internet users in the last 3 months;National Total;06 Cantabria;Concerns about receipt or delivery times;10.4 Internet users in the last 3 months;National Total;06 Cantabria;Privacy concerns or payment security;16.6 Internet users in the last 3 months;National Total;06 Cantabria;Lack of confidence in product returns, claims and compensation;15.4 Internet users in the last 3 months;National Total;06 Cantabria;No need to buy in the last three months;2.5 Internet users in the last 3 months;National Total;06 Cantabria;Other reasons;10.7 Internet users in the last 3 months;National Total;07 Castilla y León;Total;1,607,471 Internet users in the last 3 months;National Total;07 Castilla y León;Prefers to buy in person in a shop;34.7 Internet users in the last 3 months;National Total;07 Castilla y León;Difficulty placing orders;12.8 Internet users in the last 3 months;National Total;07 Castilla y León;Concern about shipping costs;11.7 Internet users in the last 3 months;National Total;07 Castilla y León;Concerns about receipt or delivery times;9.5 Internet users in the last 3 months;National Total;07 Castilla y León;Privacy concerns or payment security;19.7 Internet users in the last 3 months;National Total;07 Castilla y León;Lack of confidence in product returns, claims and compensation;18.9 Internet users in the last 3 months;National Total;07 Castilla y León;No need to buy in the last three months;3.2 Internet users in the last 3 months;National Total;07 Castilla y León;Other reasons;13.3 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;Total;1,395,239 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;Prefers to buy in person in a shop;34.8 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;Difficulty placing orders;10.4 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;Concern about shipping costs;10.4 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;Concerns about receipt or delivery times;10.6 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;Privacy concerns or payment security;17.7 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;Lack of confidence in product returns, claims and compensation;18.3 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;No need to buy in the last three months;3.7 Internet users in the last 3 months;National Total;08 Castilla - La Mancha;Other reasons;12.8 Internet users in the last 3 months;National Total;09 Cataluña;Total;5,407,463 Internet users in the last 3 months;National Total;09 Cataluña;Prefers to buy in person in a shop;32.2 Internet users in the last 3 months;National Total;09 Cataluña;Difficulty placing orders;7.5 Internet users in the last 3 months;National Total;09 Cataluña;Concern about shipping costs;8.7 Internet users in the last 3 months;National Total;09 Cataluña;Concerns about receipt or delivery times;9.5 Internet users in the last 3 months;National Total;09 Cataluña;Privacy concerns or payment security;15.8 Internet users in the last 3 months;National Total;09 Cataluña;Lack of confidence in product returns, claims and compensation;14.9 Internet users in the last 3 months;National Total;09 Cataluña;No need to buy in the last three months;3.1 Internet users in the last 3 months;National Total;09 Cataluña;Other reasons;13.3 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;Total;3,576,327 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;Prefers to buy in person in a shop;34.3 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;Difficulty placing orders;13.2 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;Concern about shipping costs;10.4 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;Concerns about receipt or delivery times;10.0 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;Privacy concerns or payment security;21.0 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;Lack of confidence in product returns, claims and compensation;19.2 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;No need to buy in the last three months;4.3 Internet users in the last 3 months;National Total;10 Comunitat Valenciana;Other reasons;12.0 Internet users in the last 3 months;National Total;11 Extremadura;Total;712,541 Internet users in the last 3 months;National Total;11 Extremadura;Prefers to buy in person in a shop;35.7 Internet users in the last 3 months;National Total;11 Extremadura;Difficulty placing orders;14.4 Internet users in the last 3 months;National Total;11 Extremadura;Concern about shipping costs;8.5 Internet users in the last 3 months;National Total;11 Extremadura;Concerns about receipt or delivery times;10.0 Internet users in the last 3 months;National Total;11 Extremadura;Privacy concerns or payment security;17.8 Internet users in the last 3 months;National Total;11 Extremadura;Lack of confidence in product returns, claims and compensation;15.3 Internet users in the last 3 months;National Total;11 Extremadura;No need to buy in the last three months;5.8 Internet users in the last 3 months;National Total;11 Extremadura;Other reasons;13.0 Internet users in the last 3 months;National Total;12 Galicia;Total;1,783,720 Internet users in the last 3 months;National Total;12 Galicia;Prefers to buy in person in a shop;35.8 Internet users in the last 3 months;National Total;12 Galicia;Difficulty placing orders;13.4 Internet users in the last 3 months;National Total;12 Galicia;Concern about shipping costs;13.6 Internet users in the last 3 months;National Total;12 Galicia;Concerns about receipt or delivery times;12.4 Internet users in the last 3 months;National Total;12 Galicia;Privacy concerns or payment security;22.7 Internet users in the last 3 months;National Total;12 Galicia;Lack of confidence in product returns, claims and compensation;22.5 Internet users in the last 3 months;National Total;12 Galicia;No need to buy in the last three months;4.7 Internet users in the last 3 months;National Total;12 Galicia;Other reasons;13.9 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;Total;4,812,972 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;Prefers to buy in person in a shop;29.8 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;Difficulty placing orders;9.7 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;Concern about shipping costs;9.6 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;Concerns about receipt or delivery times;10.2 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;Privacy concerns or payment security;18.7 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;Lack of confidence in product returns, claims and compensation;15.7 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;No need to buy in the last three months;3.7 Internet users in the last 3 months;National Total;13 Madrid, Comunidad de;Other reasons;10.8 Internet users in the last 3 months;National Total;14 Murcia, Región de;Total;1,067,045 Internet users in the last 3 months;National Total;14 Murcia, Región de;Prefers to buy in person in a shop;36.2 Internet users in the last 3 months;National Total;14 Murcia, Región de;Difficulty placing orders;12.2 Internet users in the last 3 months;National Total;14 Murcia, Región de;Concern about shipping costs;12.7 Internet users in the last 3 months;National Total;14 Murcia, Región de;Concerns about receipt or delivery times;13.0 Internet users in the last 3 months;National Total;14 Murcia, Región de;Privacy concerns or payment security;21.6 Internet users in the last 3 months;National Total;14 Murcia, Región de;Lack of confidence in product returns, claims and compensation;21.0 Internet users in the last 3 months;National Total;14 Murcia, Región de;No need to buy in the last three months;3.6 Internet users in the last 3 months;National Total;14 Murcia, Región de;Other reasons;12.6 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;Total;449,947 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;Prefers to buy in person in a shop;32.9 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;Difficulty placing orders;10.7 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;Concern about shipping costs;7.9 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;Concerns about receipt or delivery times;9.0 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;Privacy concerns or payment security;17.0 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;Lack of confidence in product returns, claims and compensation;16.8 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;No need to buy in the last three months;3.2 Internet users in the last 3 months;National Total;15 Navarra, Comunidad Foral de;Other reasons;11.3 Internet users in the last 3 months;National Total;16 País Vasco;Total;1,487,472 Internet users in the last 3 months;National Total;16 País Vasco;Prefers to buy in person in a shop;34.4 Internet users in the last 3 months;National Total;16 País Vasco;Difficulty placing orders;9.5 Internet users in the last 3 months;National Total;16 País Vasco;Concern about shipping costs;8.7 Internet users in the last 3 months;National Total;16 País Vasco;Concerns about receipt or delivery times;9.7 Internet users in the last 3 months;National Total;16 País Vasco;Privacy concerns or payment security;16.3 Internet users in the last 3 months;National Total;16 País Vasco;Lack of confidence in product returns, claims and compensation;16.5 Internet users in the last 3 months;National Total;16 País Vasco;No need to buy in the last three months;2.9 Internet users in the last 3 months;National Total;16 País Vasco;Other reasons;11.7 Internet users in the last 3 months;National Total;17 Rioja, La;Total;214,370 Internet users in the last 3 months;National Total;17 Rioja, La;Prefers to buy in person in a shop;37.3 Internet users in the last 3 months;National Total;17 Rioja, La;Difficulty placing orders;10.3 Internet users in the last 3 months;National Total;17 Rioja, La;Concern about shipping costs;12.1 Internet users in the last 3 months;National Total;17 Rioja, La;Concerns about receipt or delivery times;10.7 Internet users in the last 3 months;National Total;17 Rioja, La;Privacy concerns or payment security;21.6 Internet users in the last 3 months;National Total;17 Rioja, La;Lack of confidence in product returns, claims and compensation;19.3 Internet users in the last 3 months;National Total;17 Rioja, La;No need to buy in the last three months;4.8 Internet users in the last 3 months;National Total;17 Rioja, La;Other reasons;16.7 Internet users in the last 3 months;National Total;18 Ceuta;Total;55,286 Internet users in the last 3 months;National Total;18 Ceuta;Prefers to buy in person in a shop;48.3 Internet users in the last 3 months;National Total;18 Ceuta;Difficulty placing orders;12.3 Internet users in the last 3 months;National Total;18 Ceuta;Concern about shipping costs;7.1 Internet users in the last 3 months;National Total;18 Ceuta;Concerns about receipt or delivery times;24.2 Internet users in the last 3 months;National Total;18 Ceuta;Privacy concerns or payment security;22.4 Internet users in the last 3 months;National Total;18 Ceuta;Lack of confidence in product returns, claims and compensation;29.1 Internet users in the last 3 months;National Total;18 Ceuta;No need to buy in the last three months;3.2 Internet users in the last 3 months;National Total;18 Ceuta;Other reasons;16.4 Internet users in the last 3 months;National Total;19 Melilla;Total;58,877 Internet users in the last 3 months;National Total;19 Melilla;Prefers to buy in person in a shop;36.9 Internet users in the last 3 months;National Total;19 Melilla;Difficulty placing orders;9.5 Internet users in the last 3 months;National Total;19 Melilla;Concern about shipping costs;13.4 Internet users in the last 3 months;National Total;19 Melilla;Concerns about receipt or delivery times;13.6 Internet users in the last 3 months;National Total;19 Melilla;Privacy concerns or payment security;16.4 Internet users in the last 3 months;National Total;19 Melilla;Lack of confidence in product returns, claims and compensation;18.7 Internet users in the last 3 months;National Total;19 Melilla;No need to buy in the last three months;15.9 Internet users in the last 3 months;National Total;19 Melilla;Other reasons;27.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;Total;13,628,756 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;Prefers to buy in person in a shop;83.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;Difficulty placing orders;27.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;Concern about shipping costs;25.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;Concerns about receipt or delivery times;26.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;Privacy concerns or payment security;46.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;Lack of confidence in product returns, claims and compensation;44.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;No need to buy in the last three months;10.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;;Other reasons;32.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;Total;2,528,197 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;Prefers to buy in person in a shop;78.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;Difficulty placing orders;29.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;Concern about shipping costs;24.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;Concerns about receipt or delivery times;24.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;Privacy concerns or payment security;45.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;Lack of confidence in product returns, claims and compensation;43.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;No need to buy in the last three months;13.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;01 Andalucía;Other reasons;33.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;Total;373,473 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;Prefers to buy in person in a shop;87.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;Difficulty placing orders;29.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;Concern about shipping costs;26.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;Concerns about receipt or delivery times;25.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;Privacy concerns or payment security;44.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;Lack of confidence in product returns, claims and compensation;40.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;No need to buy in the last three months;13.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;02 Aragón;Other reasons;29.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;Total;293,558 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;Prefers to buy in person in a shop;87.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;Difficulty placing orders;27.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;Concern about shipping costs;25.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;Concerns about receipt or delivery times;21.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;Privacy concerns or payment security;49.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;Lack of confidence in product returns, claims and compensation;43.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;No need to buy in the last three months;9.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;03 Asturias, Principado de;Other reasons;26.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;Total;370,544 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;Prefers to buy in person in a shop;80.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;Difficulty placing orders;23.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;Concern about shipping costs;24.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;Concerns about receipt or delivery times;21.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;Privacy concerns or payment security;39.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;Lack of confidence in product returns, claims and compensation;41.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;No need to buy in the last three months;14.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;04 Balears, Illes;Other reasons;31.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;Total;1,001,295 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;Prefers to buy in person in a shop;79.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;Difficulty placing orders;21.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;Concern about shipping costs;33.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;Concerns about receipt or delivery times;38.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;Privacy concerns or payment security;45.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;Lack of confidence in product returns, claims and compensation;49.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;No need to buy in the last three months;11.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;05 Canarias;Other reasons;35.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;Total;159,676 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;Prefers to buy in person in a shop;88.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;Difficulty placing orders;23.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;Concern about shipping costs;16.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;Concerns about receipt or delivery times;26.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;Privacy concerns or payment security;42.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;Lack of confidence in product returns, claims and compensation;39.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;No need to buy in the last three months;6.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;06 Cantabria;Other reasons;27.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;Total;670,477 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;Prefers to buy in person in a shop;83.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;Difficulty placing orders;30.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;Concern about shipping costs;28.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;Concerns about receipt or delivery times;22.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;Privacy concerns or payment security;47.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;Lack of confidence in product returns, claims and compensation;45.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;No need to buy in the last three months;7.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;07 Castilla y León;Other reasons;31.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;Total;589,649 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;Prefers to buy in person in a shop;82.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;Difficulty placing orders;24.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;Concern about shipping costs;24.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;Concerns about receipt or delivery times;25.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;Privacy concerns or payment security;42.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;Lack of confidence in product returns, claims and compensation;43.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;No need to buy in the last three months;8.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;08 Castilla - La Mancha;Other reasons;30.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;Total;2,026,542 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;Prefers to buy in person in a shop;85.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;Difficulty placing orders;20.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;Concern about shipping costs;23.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;Concerns about receipt or delivery times;25.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;Privacy concerns or payment security;42.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;Lack of confidence in product returns, claims and compensation;39.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;No need to buy in the last three months;8.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;09 Cataluña;Other reasons;35.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;Total;1,473,149 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;Prefers to buy in person in a shop;83.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;Difficulty placing orders;32.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;Concern about shipping costs;25.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;Concerns about receipt or delivery times;24.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;Privacy concerns or payment security;50.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;Lack of confidence in product returns, claims and compensation;46.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;No need to buy in the last three months;10.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;10 Comunitat Valenciana;Other reasons;29.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;Total;306,443 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;Prefers to buy in person in a shop;83.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;Difficulty placing orders;33.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;Concern about shipping costs;19.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;Concerns about receipt or delivery times;23.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;Privacy concerns or payment security;41.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;Lack of confidence in product returns, claims and compensation;35.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;No need to buy in the last three months;13.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;11 Extremadura;Other reasons;30.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;Total;744,713 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;Prefers to buy in person in a shop;85.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;Difficulty placing orders;32.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;Concern about shipping costs;32.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;Concerns about receipt or delivery times;29.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;Privacy concerns or payment security;54.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;Lack of confidence in product returns, claims and compensation;53.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;No need to buy in the last three months;11.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;12 Galicia;Other reasons;33.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;Total;1,717,962 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;Prefers to buy in person in a shop;83.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;Difficulty placing orders;27.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;Concern about shipping costs;26.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;Concerns about receipt or delivery times;28.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;Privacy concerns or payment security;52.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;Lack of confidence in product returns, claims and compensation;43.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;No need to buy in the last three months;10.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;13 Madrid, Comunidad de;Other reasons;30.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;Total;468,808 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;Prefers to buy in person in a shop;82.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;Difficulty placing orders;27.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;Concern about shipping costs;28.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;Concerns about receipt or delivery times;29.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;Privacy concerns or payment security;49.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;Lack of confidence in product returns, claims and compensation;47.7 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;No need to buy in the last three months;8.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;14 Murcia, Región de;Other reasons;28.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;Total;175,930 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;Prefers to buy in person in a shop;84.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;Difficulty placing orders;27.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;Concern about shipping costs;20.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;Concerns about receipt or delivery times;22.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;Privacy concerns or payment security;43.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;Lack of confidence in product returns, claims and compensation;42.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;No need to buy in the last three months;8.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;15 Navarra, Comunidad Foral de;Other reasons;28.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;Total;580,187 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;Prefers to buy in person in a shop;88.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;Difficulty placing orders;24.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;Concern about shipping costs;22.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;Concerns about receipt or delivery times;24.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;Privacy concerns or payment security;41.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;Lack of confidence in product returns, claims and compensation;42.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;No need to buy in the last three months;7.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;16 País Vasco;Other reasons;30.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;Total;94,976 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;Prefers to buy in person in a shop;84.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;Difficulty placing orders;23.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;Concern about shipping costs;27.3 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;Concerns about receipt or delivery times;24.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;Privacy concerns or payment security;48.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;Lack of confidence in product returns, claims and compensation;43.5 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;No need to buy in the last three months;10.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;17 Rioja, La;Other reasons;37.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;Total;27,876 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;Prefers to buy in person in a shop;95.8 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;Difficulty placing orders;24.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;Concern about shipping costs;14.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;Concerns about receipt or delivery times;48.0 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;Privacy concerns or payment security;44.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;Lack of confidence in product returns, claims and compensation;57.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;No need to buy in the last three months;6.4 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;18 Ceuta;Other reasons;32.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;Total;25,299 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;Prefers to buy in person in a shop;85.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;Difficulty placing orders;22.1 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;Concern about shipping costs;31.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;Concerns about receipt or delivery times;31.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;Privacy concerns or payment security;38.2 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;Lack of confidence in product returns, claims and compensation;43.6 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;No need to buy in the last three months;36.9 Internet users in the last 3 months who have not made a purchase over the Internet in the last three months;National Total;19 Melilla;Other reasons;62.7