Population class;Demographic characteristics;Reasons stated;Total
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Total;2,238,589
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Due to lack of skills or knowledge;36.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because they are concerned about the protection and security of personal data;27.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Total Persons;Other reasons;42.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Total;1,117,789
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Due to lack of skills or knowledge;34.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Because they are concerned about the protection and security of personal data;28.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Male;Other reasons;39.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Total;1,120,801
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Due to lack of skills or knowledge;38.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Because they are concerned about the protection and security of personal data;26.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Sex: Female;Other reasons;44.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Total;193,062
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Due to lack of skills or knowledge;25.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Because they are concerned about the protection and security of personal data;13.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 16 to 24 years old;Other reasons;43.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Total;236,672
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Due to lack of skills or knowledge;14.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Because they are concerned about the protection and security of personal data;42.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 25 to 34 years old;Other reasons;32.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Total;460,865
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Due to lack of skills or knowledge;32.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Because they are concerned about the protection and security of personal data;17.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 35 to 44 years old;Other reasons;48.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Total;429,426
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Due to lack of skills or knowledge;30.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Because they are concerned about the protection and security of personal data;15.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);52.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 45 to 54 years old;Other reasons;42.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Total;495,123
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Due to lack of skills or knowledge;46.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Because they are concerned about the protection and security of personal data;37.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 55 to 64 years old;Other reasons;36.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Total;423,442
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Due to lack of skills or knowledge;52.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Because they are concerned about the protection and security of personal data;34.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Age: 65 to 74 years old;Other reasons;45.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Total;1,018,425
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Due to lack of skills or knowledge;29.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Because they are concerned about the protection and security of personal data;20.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Other reasons;45.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Total;244,969
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Due to lack of skills or knowledge;36.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Because they are concerned about the protection and security of personal data;25.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Other reasons;36.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Total;391,930
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Due to lack of skills or knowledge;44.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Because they are concerned about the protection and security of personal data;46.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Other reasons;40.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Total;227,358
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Due to lack of skills or knowledge;30.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Because they are concerned about the protection and security of personal data;23.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Other reasons;39.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Total;355,907
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Due to lack of skills or knowledge;51.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Because they are concerned about the protection and security of personal data;28.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Habitat: Less than 10,000 inhabitants;Other reasons;40.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Total;310,410
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Due to lack of skills or knowledge;36.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Because they are concerned about the protection and security of personal data;30.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 1 member;Other reasons;48.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Total;660,482
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Due to lack of skills or knowledge;40.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Because they are concerned about the protection and security of personal data;27.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 2 members;Other reasons;44.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Total;655,169
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Due to lack of skills or knowledge;37.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Because they are concerned about the protection and security of personal data;28.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 3 members;Other reasons;37.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Total;405,590
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Due to lack of skills or knowledge;26.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Because they are concerned about the protection and security of personal data;20.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 4 members;Other reasons;44.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Total;206,938
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Due to lack of skills or knowledge;39.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Because they are concerned about the protection and security of personal data;27.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Size of the household: Households with 5 or more members;Other reasons;36.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Total;310,410
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Due to lack of skills or knowledge;36.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Because they are concerned about the protection and security of personal data;30.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single-person household;Other reasons;48.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Total;303,848
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Due to lack of skills or knowledge;40.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Because they are concerned about the protection and security of personal data;24.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Single parent living with a child;Other reasons;37.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Total;378,028
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Due to lack of skills or knowledge;44.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Because they are concerned about the protection and security of personal data;27.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together without children;Other reasons;49.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Total;995,380
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Due to lack of skills or knowledge;29.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Because they are concerned about the protection and security of personal data;24.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Couple living together with children;Other reasons;39.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Total;250,924
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Due to lack of skills or knowledge;46.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Because they are concerned about the protection and security of personal data;36.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Type of household: Other type of household;Other reasons;39.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;1,107,413
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Due to lack of skills or knowledge;40.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because they are concerned about the protection and security of personal data;27.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other reasons;38.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Total;194,623
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Due to lack of skills or knowledge;18.6
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because they are concerned about the protection and security of personal data;31.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;62.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Total;936,553
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Due to lack of skills or knowledge;34.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because they are concerned about the protection and security of personal data;24.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Cohabitation as a couple: Not cohabiting as a couple;Other reasons;42.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Total;1,843,796
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Due to lack of skills or knowledge;36.2
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Because they are concerned about the protection and security of personal data;26.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Spanish;Other reasons;43.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Total;394,793
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Due to lack of skills or knowledge;36.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Because they are concerned about the protection and security of personal data;28.5
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Nationality: Foreign;Other reasons;35.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Total;125,461
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Due to lack of skills or knowledge;48.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Because they are concerned about the protection and security of personal data;38.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Very limited;Other reasons;42.4
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Total;615,236
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Due to lack of skills or knowledge;54.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Because they are concerned about the protection and security of personal data;34.7
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63.3
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Limited, but not severely;Other reasons;37.0
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Total;1,497,892
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Due to lack of skills or knowledge;28.1
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Because they are concerned about the protection and security of personal data;22.8
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56.9
Internet users in the last 12 months that have not made an application for an official document or made a claim or complaint in the last 12 months and who had a need to do so;Limitation of the activity: Not limited at all;Other reasons;44.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Total;2,220,501
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Due to lack of skills or knowledge;35.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because they are concerned about the protection and security of personal data;26.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Total Persons;Other reasons;42.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Total;1,102,854
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Due to lack of skills or knowledge;33.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Because they are concerned about the protection and security of personal data;28.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Male;Other reasons;39.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Total;1,117,647
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Due to lack of skills or knowledge;38.4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Because they are concerned about the protection and security of personal data;25.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Sex: Female;Other reasons;45.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Total;188,337
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Due to lack of skills or knowledge;23.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Because they are concerned about the protection and security of personal data;14.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 16 to 24 years old;Other reasons;44.3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Total;236,672
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Due to lack of skills or knowledge;14.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Because they are concerned about the protection and security of personal data;42.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);53.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 25 to 34 years old;Other reasons;32.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Total;460,352
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Due to lack of skills or knowledge;33.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Because they are concerned about the protection and security of personal data;17.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 35 to 44 years old;Other reasons;48.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Total;426,737
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Due to lack of skills or knowledge;29.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Because they are concerned about the protection and security of personal data;14.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 45 to 54 years old;Other reasons;43.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Total;492,986
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Due to lack of skills or knowledge;46.3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Because they are concerned about the protection and security of personal data;37.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 55 to 64 years old;Other reasons;36.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Total;415,416
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Due to lack of skills or knowledge;51.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Because they are concerned about the protection and security of personal data;34.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Age: 65 to 74 years old;Other reasons;46.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Total;1,011,704
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Due to lack of skills or knowledge;29.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Because they are concerned about the protection and security of personal data;20.4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: 100,000 inhabitants and over and provincial capitals;Other reasons;45.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Total;244,969
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Due to lack of skills or knowledge;36.4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Because they are concerned about the protection and security of personal data;25.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);55.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 50,000 to fewer than 100,000 inhabitants;Other reasons;36.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Total;383,763
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Due to lack of skills or knowledge;42.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Because they are concerned about the protection and security of personal data;46.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 20,000 to fewer than 50,000 inhabitants;Other reasons;41.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Total;227,358
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Due to lack of skills or knowledge;30.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Because they are concerned about the protection and security of personal data;23.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: From 10,000 to fewer than 20,000 inhabitants;Other reasons;39.3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Total;352,707
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Due to lack of skills or knowledge;51.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Because they are concerned about the protection and security of personal data;27.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);58.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Habitat: Less than 10,000 inhabitants;Other reasons;41.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Total;307,218
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Due to lack of skills or knowledge;35.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Because they are concerned about the protection and security of personal data;29.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 1 member;Other reasons;49.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Total;651,616
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Due to lack of skills or knowledge;40.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Because they are concerned about the protection and security of personal data;27.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 2 members;Other reasons;44.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Total;649,138
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Due to lack of skills or knowledge;36.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Because they are concerned about the protection and security of personal data;28.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);64.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 3 members;Other reasons;37.4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Total;405,590
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Due to lack of skills or knowledge;26.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Because they are concerned about the protection and security of personal data;20.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);49.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 4 members;Other reasons;44.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Total;206,938
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Due to lack of skills or knowledge;39.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Because they are concerned about the protection and security of personal data;27.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);45.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Size of the household: Households with 5 or more members;Other reasons;36.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Total;307,218
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Due to lack of skills or knowledge;35.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Because they are concerned about the protection and security of personal data;29.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);61.3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single-person household;Other reasons;49.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Total;298,610
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Due to lack of skills or knowledge;39.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Because they are concerned about the protection and security of personal data;24.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Single parent living with a child;Other reasons;38.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Total;374,399
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Due to lack of skills or knowledge;44.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Because they are concerned about the protection and security of personal data;27.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);62.3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together without children;Other reasons;49.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Total;989,349
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Due to lack of skills or knowledge;29.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Because they are concerned about the protection and security of personal data;24.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56.3
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Couple living together with children;Other reasons;39.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Total;250,924
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Due to lack of skills or knowledge;46.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Because they are concerned about the protection and security of personal data;36.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);65.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Type of household: Other type of household;Other reasons;39.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Total;1,097,754
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Due to lack of skills or knowledge;40.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because they are concerned about the protection and security of personal data;28.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service.;Other reasons;38.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Total;194,623
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Due to lack of skills or knowledge;18.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because they are concerned about the protection and security of personal data;31.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);51.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Co-habiting with a domestic partner;Other reasons;62.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Total;928,123
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Due to lack of skills or knowledge;34.2
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because they are concerned about the protection and security of personal data;24.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);59.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Cohabitation as a couple: Not cohabiting as a couple;Other reasons;43.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Total;1,825,707
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Due to lack of skills or knowledge;35.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Because they are concerned about the protection and security of personal data;26.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);60.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Spanish;Other reasons;43.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Total;394,793
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Due to lack of skills or knowledge;36.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Because they are concerned about the protection and security of personal data;28.5
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);50.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Nationality: Foreign;Other reasons;35.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Total;125,461
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Due to lack of skills or knowledge;48.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Because they are concerned about the protection and security of personal data;38.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);67.1
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Very limited;Other reasons;42.4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Total;602,376
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Due to lack of skills or knowledge;53.4
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Because they are concerned about the protection and security of personal data;34.6
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);63.0
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Limited, but not severely;Other reasons;37.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Total;1,492,663
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Due to lack of skills or knowledge;27.8
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Because they are concerned about the protection and security of personal data;22.9
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Because it was processed online by someone else on my behalf (an agent, a tax advisor, a family member or an acquaintance);56.7
Internet users in the last 3 months who did not request an official document or claim, in the last 12 months, having the need to do so;Limitation of the activity: Not limited at all;Other reasons;44.3