Reference population;Autonomous City and Community;Type of contact;Total
Total Persons;National Total;Total;35.949.285
Total Persons;National Total;Use of one or more websites or apps of public administration agencies;79,7
Total Persons;National Total;Downloading or printing an official form;47
Total Persons;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);62,2
Total Persons;National Total;Online filing of tax returns in person;25,9
Total Persons;National Total;Performing an interaction related to access to information;60,8
Total Persons;National Total;Information:  Access to stored personal data (pension, employment history, etc.);49,2
Total Persons;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);25,7
Total Persons;National Total;Information: Access to obtain information (services, loans, tax, etc.);45,7
Total Persons;National Total;Performing an interaction related to obtaining documents;40,4
Total Persons;National Total;Documentation: request an official document or certificate (birth, residence, etc.);27,4
Total Persons;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4
Total Persons;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7
Total Persons;National Total;Average of types of contact with public administration agencies;3,1
Total Persons;Andalucía;Total;6.477.570
Total Persons;Andalucía;Use of one or more websites or apps of public administration agencies;77,7
Total Persons;Andalucía;Downloading or printing an official form;43,8
Total Persons;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);62,9
Total Persons;Andalucía;Online filing of tax returns in person;22,4
Total Persons;Andalucía;Performing an interaction related to access to information;56,2
Total Persons;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);47,2
Total Persons;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);22,4
Total Persons;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);40,3
Total Persons;Andalucía;Performing an interaction related to obtaining documents;38,9
Total Persons;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);24,9
Total Persons;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,7
Total Persons;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,9
Total Persons;Andalucía;Average of types of contact with public administration agencies;2,9
Total Persons;Aragón;Total;970.615
Total Persons;Aragón;Use of one or more websites or apps of public administration agencies;81,3
Total Persons;Aragón;Downloading or printing an official form;44,4
Total Persons;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);66,7
Total Persons;Aragón;Online filing of tax returns in person;26,7
Total Persons;Aragón;Performing an interaction related to access to information;55,7
Total Persons;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);47,5
Total Persons;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);26,2
Total Persons;Aragón;Information: Access to obtain information (services, loans, tax, etc.);39,5
Total Persons;Aragón;Performing an interaction related to obtaining documents;39,3
Total Persons;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);28,9
Total Persons;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,3
Total Persons;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,5
Total Persons;Aragón;Average of types of contact with public administration agencies;3,1
Total Persons;Asturias, Principado de;Total;753.752
Total Persons;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;77,1
Total Persons;Asturias, Principado de;Downloading or printing an official form;49,8
Total Persons;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);51,3
Total Persons;Asturias, Principado de;Online filing of tax returns in person;24,1
Total Persons;Asturias, Principado de;Performing an interaction related to access to information;55,2
Total Persons;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);41,5
Total Persons;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);24,6
Total Persons;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);44
Total Persons;Asturias, Principado de;Performing an interaction related to obtaining documents;31,9
Total Persons;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);19,7
Total Persons;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,9
Total Persons;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5
Total Persons;Asturias, Principado de;Average of types of contact with public administration agencies;2,8
Total Persons;Balears, Illes;Total;965.956
Total Persons;Balears, Illes;Use of one or more websites or apps of public administration agencies;81,1
Total Persons;Balears, Illes;Downloading or printing an official form;48,1
Total Persons;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);60,2
Total Persons;Balears, Illes;Online filing of tax returns in person;22,9
Total Persons;Balears, Illes;Performing an interaction related to access to information;57,9
Total Persons;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);44,3
Total Persons;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);21,3
Total Persons;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);44,9
Total Persons;Balears, Illes;Performing an interaction related to obtaining documents;45,2
Total Persons;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);32,5
Total Persons;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,2
Total Persons;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Total Persons;Balears, Illes;Average of types of contact with public administration agencies;3
Total Persons;Canarias;Total;1.808.096
Total Persons;Canarias;Use of one or more websites or apps of public administration agencies;80,1
Total Persons;Canarias;Downloading or printing an official form;48,3
Total Persons;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);65,1
Total Persons;Canarias;Online filing of tax returns in person;23,7
Total Persons;Canarias;Performing an interaction related to access to information;61,9
Total Persons;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);54,2
Total Persons;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);26,3
Total Persons;Canarias;Information: Access to obtain information (services, loans, tax, etc.);43
Total Persons;Canarias;Performing an interaction related to obtaining documents;45,2
Total Persons;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);34,2
Total Persons;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,2
Total Persons;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7
Total Persons;Canarias;Average of types of contact with public administration agencies;3,3
Total Persons;Cantabria;Total;441.629
Total Persons;Cantabria;Use of one or more websites or apps of public administration agencies;75,4
Total Persons;Cantabria;Downloading or printing an official form;41,2
Total Persons;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);56
Total Persons;Cantabria;Online filing of tax returns in person;22
Total Persons;Cantabria;Performing an interaction related to access to information;55
Total Persons;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);40,9
Total Persons;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);18,5
Total Persons;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);40,8
Total Persons;Cantabria;Performing an interaction related to obtaining documents;34,8
Total Persons;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);20,3
Total Persons;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,2
Total Persons;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,4
Total Persons;Cantabria;Average of types of contact with public administration agencies;2,7
Total Persons;Castilla y León;Total;1.736.375
Total Persons;Castilla y León;Use of one or more websites or apps of public administration agencies;76,2
Total Persons;Castilla y León;Downloading or printing an official form;42,7
Total Persons;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);60,4
Total Persons;Castilla y León;Online filing of tax returns in person;22,6
Total Persons;Castilla y León;Performing an interaction related to access to information;56,4
Total Persons;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);42,8
Total Persons;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);23,8
Total Persons;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);42,9
Total Persons;Castilla y León;Performing an interaction related to obtaining documents;30,8
Total Persons;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);18,8
Total Persons;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,6
Total Persons;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,9
Total Persons;Castilla y León;Average of types of contact with public administration agencies;2,8
Total Persons;Castilla-La Mancha;Total;1.542.385
Total Persons;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;72,7
Total Persons;Castilla-La Mancha;Downloading or printing an official form;38,8
Total Persons;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);57,3
Total Persons;Castilla-La Mancha;Online filing of tax returns in person;18,7
Total Persons;Castilla-La Mancha;Performing an interaction related to access to information;51,3
Total Persons;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);39,3
Total Persons;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);23
Total Persons;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);39,6
Total Persons;Castilla-La Mancha;Performing an interaction related to obtaining documents;35,8
Total Persons;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);21,8
Total Persons;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,7
Total Persons;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Total Persons;Castilla-La Mancha;Average of types of contact with public administration agencies;2,7
Total Persons;Cataluña;Total;5.797.054
Total Persons;Cataluña;Use of one or more websites or apps of public administration agencies;83,2
Total Persons;Cataluña;Downloading or printing an official form;48,8
Total Persons;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);61,6
Total Persons;Cataluña;Online filing of tax returns in person;29,6
Total Persons;Cataluña;Performing an interaction related to access to information;68,9
Total Persons;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);57,1
Total Persons;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);29,3
Total Persons;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);52,3
Total Persons;Cataluña;Performing an interaction related to obtaining documents;42,1
Total Persons;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);28,3
Total Persons;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,4
Total Persons;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Total Persons;Cataluña;Average of types of contact with public administration agencies;3,4
Total Persons;Comunitat Valenciana;Total;3.892.134
Total Persons;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;79,3
Total Persons;Comunitat Valenciana;Downloading or printing an official form;49,4
Total Persons;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);61,4
Total Persons;Comunitat Valenciana;Online filing of tax returns in person;23
Total Persons;Comunitat Valenciana;Performing an interaction related to access to information;61
Total Persons;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);46,8
Total Persons;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);25,3
Total Persons;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);46,8
Total Persons;Comunitat Valenciana;Performing an interaction related to obtaining documents;46,2
Total Persons;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);32,5
Total Persons;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,8
Total Persons;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5
Total Persons;Comunitat Valenciana;Average of types of contact with public administration agencies;3,2
Total Persons;Extremadura;Total;783.619
Total Persons;Extremadura;Use of one or more websites or apps of public administration agencies;72
Total Persons;Extremadura;Downloading or printing an official form;43,8
Total Persons;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);56,7
Total Persons;Extremadura;Online filing of tax returns in person;21,9
Total Persons;Extremadura;Performing an interaction related to access to information;54,3
Total Persons;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);43,7
Total Persons;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);23,6
Total Persons;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);41,1
Total Persons;Extremadura;Performing an interaction related to obtaining documents;35,8
Total Persons;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);21,4
Total Persons;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,4
Total Persons;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,7
Total Persons;Extremadura;Average of types of contact with public administration agencies;2,8
Total Persons;Galicia;Total;1.982.136
Total Persons;Galicia;Use of one or more websites or apps of public administration agencies;77,4
Total Persons;Galicia;Downloading or printing an official form;48,5
Total Persons;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);64,7
Total Persons;Galicia;Online filing of tax returns in person;21,4
Total Persons;Galicia;Performing an interaction related to access to information;60,1
Total Persons;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);48,5
Total Persons;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);29,3
Total Persons;Galicia;Information: Access to obtain information (services, loans, tax, etc.);46,7
Total Persons;Galicia;Performing an interaction related to obtaining documents;38,5
Total Persons;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);26,6
Total Persons;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,2
Total Persons;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Total Persons;Galicia;Average of types of contact with public administration agencies;3,2
Total Persons;Madrid, Comunidad de;Total;5.191.914
Total Persons;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;83,4
Total Persons;Madrid, Comunidad de;Downloading or printing an official form;52,5
Total Persons;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);65,4
Total Persons;Madrid, Comunidad de;Online filing of tax returns in person;36
Total Persons;Madrid, Comunidad de;Performing an interaction related to access to information;65,3
Total Persons;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);53,3
Total Persons;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);29
Total Persons;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);50,2
Total Persons;Madrid, Comunidad de;Performing an interaction related to obtaining documents;42,5
Total Persons;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);29,4
Total Persons;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,7
Total Persons;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,4
Total Persons;Madrid, Comunidad de;Average of types of contact with public administration agencies;3,5
Total Persons;Murcia, Región de;Total;1.154.828
Total Persons;Murcia, Región de;Use of one or more websites or apps of public administration agencies;80,6
Total Persons;Murcia, Región de;Downloading or printing an official form;46,1
Total Persons;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);67,2
Total Persons;Murcia, Región de;Online filing of tax returns in person;20,8
Total Persons;Murcia, Región de;Performing an interaction related to access to information;59,6
Total Persons;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);48,7
Total Persons;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);20,8
Total Persons;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);44,8
Total Persons;Murcia, Región de;Performing an interaction related to obtaining documents;39,7
Total Persons;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);25,7
Total Persons;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26
Total Persons;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Total Persons;Murcia, Región de;Average of types of contact with public administration agencies;3,1
Total Persons;Navarra, Comunidad Foral de;Total;489.272
Total Persons;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;81,2
Total Persons;Navarra, Comunidad Foral de;Downloading or printing an official form;41,6
Total Persons;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);52
Total Persons;Navarra, Comunidad Foral de;Online filing of tax returns in person;21,8
Total Persons;Navarra, Comunidad Foral de;Performing an interaction related to access to information;66,5
Total Persons;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);50,1
Total Persons;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);26,8
Total Persons;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);46,3
Total Persons;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;39,8
Total Persons;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);27,6
Total Persons;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,5
Total Persons;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Total Persons;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;2,9
Total Persons;País Vasco;Total;1.606.614
Total Persons;País Vasco;Use of one or more websites or apps of public administration agencies;79,7
Total Persons;País Vasco;Downloading or printing an official form;45,2
Total Persons;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);60,9
Total Persons;País Vasco;Online filing of tax returns in person;30,6
Total Persons;País Vasco;Performing an interaction related to access to information;60,6
Total Persons;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);45,9
Total Persons;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);23,7
Total Persons;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);46,5
Total Persons;País Vasco;Performing an interaction related to obtaining documents;37,3
Total Persons;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);28,9
Total Persons;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,6
Total Persons;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,3
Total Persons;País Vasco;Average of types of contact with public administration agencies;3,1
Total Persons;Rioja, La;Total;234.646
Total Persons;Rioja, La;Use of one or more websites or apps of public administration agencies;80,2
Total Persons;Rioja, La;Downloading or printing an official form;44,2
Total Persons;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);61,5
Total Persons;Rioja, La;Online filing of tax returns in person;25,3
Total Persons;Rioja, La;Performing an interaction related to access to information;57,9
Total Persons;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);47,2
Total Persons;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);27,5
Total Persons;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);43,5
Total Persons;Rioja, La;Performing an interaction related to obtaining documents;37
Total Persons;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);22,2
Total Persons;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,9
Total Persons;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6
Total Persons;Rioja, La;Average of types of contact with public administration agencies;3
Total Persons;Ceuta;Total;60.155
Total Persons;Ceuta;Use of one or more websites or apps of public administration agencies;82,9
Total Persons;Ceuta;Downloading or printing an official form;44,9
Total Persons;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);63,3
Total Persons;Ceuta;Online filing of tax returns in person;15,7
Total Persons;Ceuta;Performing an interaction related to access to information;57,7
Total Persons;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);44,2
Total Persons;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);20,6
Total Persons;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);44,4
Total Persons;Ceuta;Performing an interaction related to obtaining documents;53,2
Total Persons;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);40,1
Total Persons;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,9
Total Persons;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,6
Total Persons;Ceuta;Average of types of contact with public administration agencies;3,1
Total Persons;Melilla;Total;60.535
Total Persons;Melilla;Use of one or more websites or apps of public administration agencies;90,1
Total Persons;Melilla;Downloading or printing an official form;60,4
Total Persons;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);64,8
Total Persons;Melilla;Online filing of tax returns in person;27
Total Persons;Melilla;Performing an interaction related to access to information;69,2
Total Persons;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);65,9
Total Persons;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);35,1
Total Persons;Melilla;Information: Access to obtain information (services, loans, tax, etc.);50,9
Total Persons;Melilla;Performing an interaction related to obtaining documents;54,8
Total Persons;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);48,3
Total Persons;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,7
Total Persons;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Total Persons;Melilla;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months;National Total;Total;34.497.105
Internet users in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 12 months;National Total;Downloading or printing an official form;49
Internet users in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);64,8
Internet users in the last 12 months;National Total;Online filing of tax returns in person;27
Internet users in the last 12 months;National Total;Performing an interaction related to access to information;63,4
Internet users in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);51,3
Internet users in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Internet users in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);47,6
Internet users in the last 12 months;National Total;Performing an interaction related to obtaining documents;42,1
Internet users in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);28,6
Internet users in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4
Internet users in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 12 months;National Total;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Andalucía;Total;6.180.842
Internet users in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;81,4
Internet users in the last 12 months;Andalucía;Downloading or printing an official form;46
Internet users in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);66
Internet users in the last 12 months;Andalucía;Online filing of tax returns in person;23,4
Internet users in the last 12 months;Andalucía;Performing an interaction related to access to information;58,9
Internet users in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);49,4
Internet users in the last 12 months;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);23,5
Internet users in the last 12 months;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);42,2
Internet users in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;40,8
Internet users in the last 12 months;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);26,1
Internet users in the last 12 months;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,8
Internet users in the last 12 months;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Internet users in the last 12 months;Andalucía;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Aragón;Total;929.519
Internet users in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;84,8
Internet users in the last 12 months;Aragón;Downloading or printing an official form;46,3
Internet users in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);69,7
Internet users in the last 12 months;Aragón;Online filing of tax returns in person;27,9
Internet users in the last 12 months;Aragón;Performing an interaction related to access to information;58,2
Internet users in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);49,6
Internet users in the last 12 months;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);27,4
Internet users in the last 12 months;Aragón;Information: Access to obtain information (services, loans, tax, etc.);41,2
Internet users in the last 12 months;Aragón;Performing an interaction related to obtaining documents;41,1
Internet users in the last 12 months;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);30,1
Internet users in the last 12 months;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,2
Internet users in the last 12 months;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,7
Internet users in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Asturias, Principado de;Total;719.851
Internet users in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;80,7
Internet users in the last 12 months;Asturias, Principado de;Downloading or printing an official form;52,2
Internet users in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);53,7
Internet users in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;25,2
Internet users in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;57,8
Internet users in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);43,4
Internet users in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);25,8
Internet users in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);46,1
Internet users in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;33,4
Internet users in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);20,6
Internet users in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,7
Internet users in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,2
Internet users in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Balears, Illes;Total;942.667
Internet users in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;83,1
Internet users in the last 12 months;Balears, Illes;Downloading or printing an official form;49,3
Internet users in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);61,7
Internet users in the last 12 months;Balears, Illes;Online filing of tax returns in person;23,4
Internet users in the last 12 months;Balears, Illes;Performing an interaction related to access to information;59,3
Internet users in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);45,4
Internet users in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);21,8
Internet users in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);46
Internet users in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;46,4
Internet users in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);33,3
Internet users in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,7
Internet users in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Internet users in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Canarias;Total;1.749.680
Internet users in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;82,8
Internet users in the last 12 months;Canarias;Downloading or printing an official form;49,9
Internet users in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);67,3
Internet users in the last 12 months;Canarias;Online filing of tax returns in person;24,5
Internet users in the last 12 months;Canarias;Performing an interaction related to access to information;64
Internet users in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);56
Internet users in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);27,2
Internet users in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);44,4
Internet users in the last 12 months;Canarias;Performing an interaction related to obtaining documents;46,7
Internet users in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);35,4
Internet users in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25
Internet users in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Internet users in the last 12 months;Canarias;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Cantabria;Total;415.501
Internet users in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;80,1
Internet users in the last 12 months;Cantabria;Downloading or printing an official form;43,8
Internet users in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);59,5
Internet users in the last 12 months;Cantabria;Online filing of tax returns in person;23,3
Internet users in the last 12 months;Cantabria;Performing an interaction related to access to information;58,5
Internet users in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);43,5
Internet users in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);19,6
Internet users in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);43,4
Internet users in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;37
Internet users in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);21,6
Internet users in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,6
Internet users in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,8
Internet users in the last 12 months;Cantabria;Average of types of contact with public administration agencies;2,8
Internet users in the last 12 months;Castilla y León;Total;1.638.967
Internet users in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;80,7
Internet users in the last 12 months;Castilla y León;Downloading or printing an official form;45,3
Internet users in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);64
Internet users in the last 12 months;Castilla y León;Online filing of tax returns in person;23,9
Internet users in the last 12 months;Castilla y León;Performing an interaction related to access to information;59,8
Internet users in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);45,3
Internet users in the last 12 months;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);25,2
Internet users in the last 12 months;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);45,5
Internet users in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;32,6
Internet users in the last 12 months;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);19,9
Internet users in the last 12 months;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,7
Internet users in the last 12 months;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,1
Internet users in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Castilla-La Mancha;Total;1.461.160
Internet users in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;76,8
Internet users in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;40,9
Internet users in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);60,5
Internet users in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;19,8
Internet users in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;54,2
Internet users in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);41,4
Internet users in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);24,3
Internet users in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);41,8
Internet users in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;37,8
Internet users in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);23,1
Internet users in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,1
Internet users in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Internet users in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Cataluña;Total;5.645.818
Internet users in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;85,4
Internet users in the last 12 months;Cataluña;Downloading or printing an official form;50,1
Internet users in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);63,3
Internet users in the last 12 months;Cataluña;Online filing of tax returns in person;30,4
Internet users in the last 12 months;Cataluña;Performing an interaction related to access to information;70,8
Internet users in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);58,6
Internet users in the last 12 months;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);30,1
Internet users in the last 12 months;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);53,7
Internet users in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;43,2
Internet users in the last 12 months;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);29,1
Internet users in the last 12 months;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23
Internet users in the last 12 months;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9
Internet users in the last 12 months;Cataluña;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Comunitat Valenciana;Total;3.715.656
Internet users in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;51,7
Internet users in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);64,3
Internet users in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;24,1
Internet users in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;63,9
Internet users in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);49,1
Internet users in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);26,5
Internet users in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);49
Internet users in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;48,4
Internet users in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);34,1
Internet users in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,1
Internet users in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,8
Internet users in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Extremadura;Total;720.519
Internet users in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;78,3
Internet users in the last 12 months;Extremadura;Downloading or printing an official form;47,7
Internet users in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);61,6
Internet users in the last 12 months;Extremadura;Online filing of tax returns in person;23,8
Internet users in the last 12 months;Extremadura;Performing an interaction related to access to information;59
Internet users in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);47,6
Internet users in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);25,7
Internet users in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);44,7
Internet users in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;38,9
Internet users in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);23,3
Internet users in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,4
Internet users in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Internet users in the last 12 months;Extremadura;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Galicia;Total;1.837.553
Internet users in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;83,5
Internet users in the last 12 months;Galicia;Downloading or printing an official form;52,3
Internet users in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);69,8
Internet users in the last 12 months;Galicia;Online filing of tax returns in person;23
Internet users in the last 12 months;Galicia;Performing an interaction related to access to information;64,8
Internet users in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);52,3
Internet users in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6
Internet users in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);50,3
Internet users in the last 12 months;Galicia;Performing an interaction related to obtaining documents;41,5
Internet users in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);28,7
Internet users in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1
Internet users in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Internet users in the last 12 months;Galicia;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Madrid, Comunidad de;Total;5.071.358
Internet users in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;85,3
Internet users in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;53,7
Internet users in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);66,9
Internet users in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;36,9
Internet users in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;66,8
Internet users in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);54,6
Internet users in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);29,6
Internet users in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);51,4
Internet users in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;43,6
Internet users in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);30,1
Internet users in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,2
Internet users in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6
Internet users in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months;Murcia, Región de;Total;1.114.322
Internet users in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;83,6
Internet users in the last 12 months;Murcia, Región de;Downloading or printing an official form;47,8
Internet users in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);69,7
Internet users in the last 12 months;Murcia, Región de;Online filing of tax returns in person;21,5
Internet users in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;61,7
Internet users in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);50,4
Internet users in the last 12 months;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);21,6
Internet users in the last 12 months;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);46,4
Internet users in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;41,2
Internet users in the last 12 months;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);26,6
Internet users in the last 12 months;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 12 months;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Navarra, Comunidad Foral de;Total;473.330
Internet users in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;84
Internet users in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;43
Internet users in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);53,7
Internet users in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;22,6
Internet users in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;68,7
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);51,8
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);27,7
Internet users in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);47,9
Internet users in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;41,1
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);28,5
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,2
Internet users in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;País Vasco;Total;1.540.269
Internet users in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;83,1
Internet users in the last 12 months;País Vasco;Downloading or printing an official form;47,2
Internet users in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);63,5
Internet users in the last 12 months;País Vasco;Online filing of tax returns in person;32
Internet users in the last 12 months;País Vasco;Performing an interaction related to access to information;63,2
Internet users in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);47,8
Internet users in the last 12 months;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);24,7
Internet users in the last 12 months;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);48,5
Internet users in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;38,9
Internet users in the last 12 months;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);30,2
Internet users in the last 12 months;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,4
Internet users in the last 12 months;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Rioja, La;Total;223.096
Internet users in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;84,4
Internet users in the last 12 months;Rioja, La;Downloading or printing an official form;46,5
Internet users in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);64,7
Internet users in the last 12 months;Rioja, La;Online filing of tax returns in person;26,6
Internet users in the last 12 months;Rioja, La;Performing an interaction related to access to information;60,9
Internet users in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);49,6
Internet users in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);28,9
Internet users in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);45,8
Internet users in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;38,9
Internet users in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);23,3
Internet users in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23
Internet users in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,3
Internet users in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Ceuta;Total;56.878
Internet users in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;87,6
Internet users in the last 12 months;Ceuta;Downloading or printing an official form;47,5
Internet users in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);67
Internet users in the last 12 months;Ceuta;Online filing of tax returns in person;16,6
Internet users in the last 12 months;Ceuta;Performing an interaction related to access to information;61
Internet users in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);46,7
Internet users in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);21,8
Internet users in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);46,9
Internet users in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;56,3
Internet users in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);42,4
Internet users in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,7
Internet users in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,8
Internet users in the last 12 months;Ceuta;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Melilla;Total;60.118
Internet users in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;90,7
Internet users in the last 12 months;Melilla;Downloading or printing an official form;60,8
Internet users in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);65,2
Internet users in the last 12 months;Melilla;Online filing of tax returns in person;27,2
Internet users in the last 12 months;Melilla;Performing an interaction related to access to information;69,7
Internet users in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);66,4
Internet users in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);35,3
Internet users in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);51,2
Internet users in the last 12 months;Melilla;Performing an interaction related to obtaining documents;55,2
Internet users in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);48,7
Internet users in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Internet users in the last 12 months;Melilla;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months;National Total;Total;34.312.027
Internet users in the last 3 months;National Total;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 3 months;National Total;Downloading or printing an official form;49,3
Internet users in the last 3 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);65,1
Internet users in the last 3 months;National Total;Online filing of tax returns in person;27,1
Internet users in the last 3 months;National Total;Performing an interaction related to access to information;63,7
Internet users in the last 3 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);51,5
Internet users in the last 3 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);26,9
Internet users in the last 3 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);47,8
Internet users in the last 3 months;National Total;Performing an interaction related to obtaining documents;42,3
Internet users in the last 3 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);28,7
Internet users in the last 3 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,5
Internet users in the last 3 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 3 months;National Total;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Andalucía;Total;6.139.317
Internet users in the last 3 months;Andalucía;Use of one or more websites or apps of public administration agencies;81,9
Internet users in the last 3 months;Andalucía;Downloading or printing an official form;46,3
Internet users in the last 3 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);66,4
Internet users in the last 3 months;Andalucía;Online filing of tax returns in person;23,5
Internet users in the last 3 months;Andalucía;Performing an interaction related to access to information;59,3
Internet users in the last 3 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);49,8
Internet users in the last 3 months;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);23,6
Internet users in the last 3 months;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);42,5
Internet users in the last 3 months;Andalucía;Performing an interaction related to obtaining documents;41,1
Internet users in the last 3 months;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);26,2
Internet users in the last 3 months;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25
Internet users in the last 3 months;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Internet users in the last 3 months;Andalucía;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Aragón;Total;927.371
Internet users in the last 3 months;Aragón;Use of one or more websites or apps of public administration agencies;85
Internet users in the last 3 months;Aragón;Downloading or printing an official form;46,4
Internet users in the last 3 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);69,8
Internet users in the last 3 months;Aragón;Online filing of tax returns in person;28
Internet users in the last 3 months;Aragón;Performing an interaction related to access to information;58,3
Internet users in the last 3 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);49,7
Internet users in the last 3 months;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);27,5
Internet users in the last 3 months;Aragón;Information: Access to obtain information (services, loans, tax, etc.);41,3
Internet users in the last 3 months;Aragón;Performing an interaction related to obtaining documents;41,2
Internet users in the last 3 months;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);30,2
Internet users in the last 3 months;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,3
Internet users in the last 3 months;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,7
Internet users in the last 3 months;Aragón;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Asturias, Principado de;Total;719.018
Internet users in the last 3 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;80,7
Internet users in the last 3 months;Asturias, Principado de;Downloading or printing an official form;52,2
Internet users in the last 3 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);53,8
Internet users in the last 3 months;Asturias, Principado de;Online filing of tax returns in person;25,2
Internet users in the last 3 months;Asturias, Principado de;Performing an interaction related to access to information;57,8
Internet users in the last 3 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);43,4
Internet users in the last 3 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);25,8
Internet users in the last 3 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);46,1
Internet users in the last 3 months;Asturias, Principado de;Performing an interaction related to obtaining documents;33,4
Internet users in the last 3 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);20,7
Internet users in the last 3 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,7
Internet users in the last 3 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,2
Internet users in the last 3 months;Asturias, Principado de;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Balears, Illes;Total;938.941
Internet users in the last 3 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 3 months;Balears, Illes;Downloading or printing an official form;49,5
Internet users in the last 3 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);61,9
Internet users in the last 3 months;Balears, Illes;Online filing of tax returns in person;23,5
Internet users in the last 3 months;Balears, Illes;Performing an interaction related to access to information;59,6
Internet users in the last 3 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);45,6
Internet users in the last 3 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);21,9
Internet users in the last 3 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);46,2
Internet users in the last 3 months;Balears, Illes;Performing an interaction related to obtaining documents;46,5
Internet users in the last 3 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);33,4
Internet users in the last 3 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,8
Internet users in the last 3 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,2
Internet users in the last 3 months;Balears, Illes;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Canarias;Total;1.739.626
Internet users in the last 3 months;Canarias;Use of one or more websites or apps of public administration agencies;83,2
Internet users in the last 3 months;Canarias;Downloading or printing an official form;50,2
Internet users in the last 3 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);67,6
Internet users in the last 3 months;Canarias;Online filing of tax returns in person;24,6
Internet users in the last 3 months;Canarias;Performing an interaction related to access to information;64,4
Internet users in the last 3 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);56,3
Internet users in the last 3 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);27,3
Internet users in the last 3 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);44,7
Internet users in the last 3 months;Canarias;Performing an interaction related to obtaining documents;47
Internet users in the last 3 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);35,5
Internet users in the last 3 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1
Internet users in the last 3 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,3
Internet users in the last 3 months;Canarias;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Cantabria;Total;413.948
Internet users in the last 3 months;Cantabria;Use of one or more websites or apps of public administration agencies;80,4
Internet users in the last 3 months;Cantabria;Downloading or printing an official form;44
Internet users in the last 3 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);59,8
Internet users in the last 3 months;Cantabria;Online filing of tax returns in person;23,4
Internet users in the last 3 months;Cantabria;Performing an interaction related to access to information;58,7
Internet users in the last 3 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);43,6
Internet users in the last 3 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);19,7
Internet users in the last 3 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);43,6
Internet users in the last 3 months;Cantabria;Performing an interaction related to obtaining documents;37,1
Internet users in the last 3 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);21,7
Internet users in the last 3 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,7
Internet users in the last 3 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,8
Internet users in the last 3 months;Cantabria;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Castilla y León;Total;1.635.222
Internet users in the last 3 months;Castilla y León;Use of one or more websites or apps of public administration agencies;80,8
Internet users in the last 3 months;Castilla y León;Downloading or printing an official form;45,3
Internet users in the last 3 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);64,1
Internet users in the last 3 months;Castilla y León;Online filing of tax returns in person;23,9
Internet users in the last 3 months;Castilla y León;Performing an interaction related to access to information;59,9
Internet users in the last 3 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);45,4
Internet users in the last 3 months;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);25,2
Internet users in the last 3 months;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);45,6
Internet users in the last 3 months;Castilla y León;Performing an interaction related to obtaining documents;32,7
Internet users in the last 3 months;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);19,9
Internet users in the last 3 months;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,8
Internet users in the last 3 months;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,1
Internet users in the last 3 months;Castilla y León;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Castilla-La Mancha;Total;1.454.928
Internet users in the last 3 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;77
Internet users in the last 3 months;Castilla-La Mancha;Downloading or printing an official form;41,1
Internet users in the last 3 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);60,7
Internet users in the last 3 months;Castilla-La Mancha;Online filing of tax returns in person;19,9
Internet users in the last 3 months;Castilla-La Mancha;Performing an interaction related to access to information;54,3
Internet users in the last 3 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);41,5
Internet users in the last 3 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);24,4
Internet users in the last 3 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);41,9
Internet users in the last 3 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;38
Internet users in the last 3 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);23,2
Internet users in the last 3 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 3 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Internet users in the last 3 months;Castilla-La Mancha;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Cataluña;Total;5.613.095
Internet users in the last 3 months;Cataluña;Use of one or more websites or apps of public administration agencies;85,9
Internet users in the last 3 months;Cataluña;Downloading or printing an official form;50,4
Internet users in the last 3 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);63,6
Internet users in the last 3 months;Cataluña;Online filing of tax returns in person;30,5
Internet users in the last 3 months;Cataluña;Performing an interaction related to access to information;71,2
Internet users in the last 3 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);58,9
Internet users in the last 3 months;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);30,2
Internet users in the last 3 months;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);54
Internet users in the last 3 months;Cataluña;Performing an interaction related to obtaining documents;43,5
Internet users in the last 3 months;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);29,2
Internet users in the last 3 months;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Internet users in the last 3 months;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1
Internet users in the last 3 months;Cataluña;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Comunitat Valenciana;Total;3.688.053
Internet users in the last 3 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;83,1
Internet users in the last 3 months;Comunitat Valenciana;Downloading or printing an official form;51,8
Internet users in the last 3 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);64,2
Internet users in the last 3 months;Comunitat Valenciana;Online filing of tax returns in person;24,3
Internet users in the last 3 months;Comunitat Valenciana;Performing an interaction related to access to information;64,1
Internet users in the last 3 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);49,1
Internet users in the last 3 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);26,6
Internet users in the last 3 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);49,2
Internet users in the last 3 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;48,6
Internet users in the last 3 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);34,2
Internet users in the last 3 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,2
Internet users in the last 3 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9
Internet users in the last 3 months;Comunitat Valenciana;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Extremadura;Total;712.651
Internet users in the last 3 months;Extremadura;Use of one or more websites or apps of public administration agencies;79
Internet users in the last 3 months;Extremadura;Downloading or printing an official form;48,2
Internet users in the last 3 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);62,1
Internet users in the last 3 months;Extremadura;Online filing of tax returns in person;24,1
Internet users in the last 3 months;Extremadura;Performing an interaction related to access to information;59,7
Internet users in the last 3 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);48,1
Internet users in the last 3 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);25,9
Internet users in the last 3 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);45,2
Internet users in the last 3 months;Extremadura;Performing an interaction related to obtaining documents;39,4
Internet users in the last 3 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);23,5
Internet users in the last 3 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6
Internet users in the last 3 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,3
Internet users in the last 3 months;Extremadura;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Galicia;Total;1.827.080
Internet users in the last 3 months;Galicia;Use of one or more websites or apps of public administration agencies;83,9
Internet users in the last 3 months;Galicia;Downloading or printing an official form;52,6
Internet users in the last 3 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);70,2
Internet users in the last 3 months;Galicia;Online filing of tax returns in person;23,2
Internet users in the last 3 months;Galicia;Performing an interaction related to access to information;65,2
Internet users in the last 3 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);52,6
Internet users in the last 3 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8
Internet users in the last 3 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);50,6
Internet users in the last 3 months;Galicia;Performing an interaction related to obtaining documents;41,7
Internet users in the last 3 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);28,9
Internet users in the last 3 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2
Internet users in the last 3 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Internet users in the last 3 months;Galicia;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Madrid, Comunidad de;Total;5.054.723
Internet users in the last 3 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;85,6
Internet users in the last 3 months;Madrid, Comunidad de;Downloading or printing an official form;53,9
Internet users in the last 3 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);67,1
Internet users in the last 3 months;Madrid, Comunidad de;Online filing of tax returns in person;37
Internet users in the last 3 months;Madrid, Comunidad de;Performing an interaction related to access to information;67,1
Internet users in the last 3 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);54,8
Internet users in the last 3 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);29,7
Internet users in the last 3 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);51,6
Internet users in the last 3 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;43,7
Internet users in the last 3 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);30,2
Internet users in the last 3 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,3
Internet users in the last 3 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6
Internet users in the last 3 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months;Murcia, Región de;Total;1.110.861
Internet users in the last 3 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;83,7
Internet users in the last 3 months;Murcia, Región de;Downloading or printing an official form;47,9
Internet users in the last 3 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);69,7
Internet users in the last 3 months;Murcia, Región de;Online filing of tax returns in person;21,6
Internet users in the last 3 months;Murcia, Región de;Performing an interaction related to access to information;61,9
Internet users in the last 3 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);50,6
Internet users in the last 3 months;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);21,6
Internet users in the last 3 months;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);46,5
Internet users in the last 3 months;Murcia, Región de;Performing an interaction related to obtaining documents;41,3
Internet users in the last 3 months;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);26,7
Internet users in the last 3 months;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27
Internet users in the last 3 months;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Internet users in the last 3 months;Murcia, Región de;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Navarra, Comunidad Foral de;Total;469.530
Internet users in the last 3 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;84,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Downloading or printing an official form;43,4
Internet users in the last 3 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);54,1
Internet users in the last 3 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;22,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;69,3
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);52,2
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);27,9
Internet users in the last 3 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);48,3
Internet users in the last 3 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;41,5
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);28,7
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,3
Internet users in the last 3 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 3 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;País Vasco;Total;1.530.693
Internet users in the last 3 months;País Vasco;Use of one or more websites or apps of public administration agencies;83,5
Internet users in the last 3 months;País Vasco;Downloading or printing an official form;47,5
Internet users in the last 3 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);63,7
Internet users in the last 3 months;País Vasco;Online filing of tax returns in person;32,2
Internet users in the last 3 months;País Vasco;Performing an interaction related to access to information;63,5
Internet users in the last 3 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);48
Internet users in the last 3 months;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);24,8
Internet users in the last 3 months;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);48,8
Internet users in the last 3 months;País Vasco;Performing an interaction related to obtaining documents;39,2
Internet users in the last 3 months;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);30,4
Internet users in the last 3 months;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,5
Internet users in the last 3 months;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 3 months;País Vasco;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Rioja, La;Total;219.974
Internet users in the last 3 months;Rioja, La;Use of one or more websites or apps of public administration agencies;84,6
Internet users in the last 3 months;Rioja, La;Downloading or printing an official form;46,6
Internet users in the last 3 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);64,9
Internet users in the last 3 months;Rioja, La;Online filing of tax returns in person;26,9
Internet users in the last 3 months;Rioja, La;Performing an interaction related to access to information;61,5
Internet users in the last 3 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);50,1
Internet users in the last 3 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);29,2
Internet users in the last 3 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);46,4
Internet users in the last 3 months;Rioja, La;Performing an interaction related to obtaining documents;39,4
Internet users in the last 3 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);23,6
Internet users in the last 3 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,3
Internet users in the last 3 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Internet users in the last 3 months;Rioja, La;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Ceuta;Total;56.878
Internet users in the last 3 months;Ceuta;Use of one or more websites or apps of public administration agencies;87,6
Internet users in the last 3 months;Ceuta;Downloading or printing an official form;47,5
Internet users in the last 3 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);67
Internet users in the last 3 months;Ceuta;Online filing of tax returns in person;16,6
Internet users in the last 3 months;Ceuta;Performing an interaction related to access to information;61
Internet users in the last 3 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);46,7
Internet users in the last 3 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);21,8
Internet users in the last 3 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);46,9
Internet users in the last 3 months;Ceuta;Performing an interaction related to obtaining documents;56,3
Internet users in the last 3 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);42,4
Internet users in the last 3 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);33,7
Internet users in the last 3 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,8
Internet users in the last 3 months;Ceuta;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Melilla;Total;60.118
Internet users in the last 3 months;Melilla;Use of one or more websites or apps of public administration agencies;90,7
Internet users in the last 3 months;Melilla;Downloading or printing an official form;60,8
Internet users in the last 3 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);65,2
Internet users in the last 3 months;Melilla;Online filing of tax returns in person;27,2
Internet users in the last 3 months;Melilla;Performing an interaction related to access to information;69,7
Internet users in the last 3 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);66,4
Internet users in the last 3 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);35,3
Internet users in the last 3 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);51,2
Internet users in the last 3 months;Melilla;Performing an interaction related to obtaining documents;55,2
Internet users in the last 3 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);48,7
Internet users in the last 3 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 3 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Internet users in the last 3 months;Melilla;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Total;28.644.547
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Downloading or printing an official form;59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);78,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Online filing of tax returns in person;32,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Performing an interaction related to access to information;76,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);61,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);57,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Performing an interaction related to obtaining documents;50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;National Total;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Total;5.031.145
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Downloading or printing an official form;56,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);81
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Online filing of tax returns in person;28,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Performing an interaction related to access to information;72,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);60,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);28,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);51,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;50,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Andalucía;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Total;788.696
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Downloading or printing an official form;54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);82,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Online filing of tax returns in person;32,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Performing an interaction related to access to information;68,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);58,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Information: Access to obtain information (services, loans, tax, etc.);48,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Performing an interaction related to obtaining documents;48,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);35,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Total;581.047
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Downloading or printing an official form;64,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);66,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;31,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;71,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);53,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);31,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;41,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);25,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Total;782.925
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Downloading or printing an official form;59,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);74,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Online filing of tax returns in person;28,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Performing an interaction related to access to information;71,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);26,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);55,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;55,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);40,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Total;1.448.727
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Downloading or printing an official form;60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);81,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Online filing of tax returns in person;29,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Performing an interaction related to access to information;77,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);67,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);32,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);53,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Performing an interaction related to obtaining documents;56,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);42,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Canarias;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Total;332.877
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Downloading or printing an official form;54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);74,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Online filing of tax returns in person;29,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Performing an interaction related to access to information;73
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);54,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);24,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);54,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;46,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Total;1.322.540
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Downloading or printing an official form;56,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);79,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Online filing of tax returns in person;29,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Performing an interaction related to access to information;74,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);56,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);56,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;40,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);24,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Total;1.121.682
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;53,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);78,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;25,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);54
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);31,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);54,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Total;4.821.990
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Downloading or printing an official form;58,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);74,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Online filing of tax returns in person;35,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Performing an interaction related to access to information;82,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);68,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);35,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);62,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;50,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);34,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cataluña;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Total;3.084.770
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;62,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);77,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;77
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);59,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);59
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;58,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);41,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Total;564.496
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Downloading or printing an official form;60,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);78,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Online filing of tax returns in person;30,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Performing an interaction related to access to information;75,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);60,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);32,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;49,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Extremadura;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Total;1.533.814
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Downloading or printing an official form;62,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);83,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Online filing of tax returns in person;27,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Performing an interaction related to access to information;77,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);62,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);37,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);60,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Performing an interaction related to obtaining documents;49,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Galicia;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Total;4.328.158
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;62,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);78,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;43,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;78,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);64
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);34,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);35,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Total;931.073
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Downloading or printing an official form;57,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);83,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Online filing of tax returns in person;25,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;73,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);60,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);25,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);55,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;49,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);31,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Total;397.523
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;51,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);63,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;26,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;81,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);61,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);33
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;49
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);33,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Total;1.280.479
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Downloading or printing an official form;56,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);76,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Online filing of tax returns in person;38,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Performing an interaction related to access to information;76,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);57,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);58,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;46,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);36,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Total;188.203
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Downloading or printing an official form;55,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);76,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Online filing of tax returns in person;31,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Performing an interaction related to access to information;72,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);58,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);54,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;46,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);27,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Total;49.853
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Downloading or printing an official form;54,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);76,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Online filing of tax returns in person;18,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Performing an interaction related to access to information;69,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);53,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);24,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);53,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;64,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);48,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);38,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Ceuta;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Total;54.548
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Downloading or printing an official form;67
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);71,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Online filing of tax returns in person;30
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Performing an interaction related to access to information;76,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);73,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);38,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);56,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Performing an interaction related to obtaining documents;60,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);53,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Melilla;Average of types of contact with public administration agencies;4,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Total;28.605.439
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Downloading or printing an official form;59,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Arranging an appointment or booking (of an activity, medical care, etc.);78,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Online filing of tax returns in person;32,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Performing an interaction related to access to information;76,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information:  Access to stored personal data (pension, employment history, etc.);61,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Information: Access to obtain information (services, loans, tax, etc.);57,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Performing an interaction related to obtaining documents;50,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: request an official document or certificate (birth, residence, etc.);34,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;National Total;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Total;5.026.163
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Downloading or printing an official form;56,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Arranging an appointment or booking (of an activity, medical care, etc.);81,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Online filing of tax returns in person;28,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Performing an interaction related to access to information;72,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Information:  Access to stored personal data (pension, employment history, etc.);60,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Information: Access to data bases or public records (cadastral records, company information, etc.);28,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Information: Access to obtain information (services, loans, tax, etc.);51,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Performing an interaction related to obtaining documents;50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentation: request an official document or certificate (birth, residence, etc.);32,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Andalucía;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Total;788.696
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Downloading or printing an official form;54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Arranging an appointment or booking (of an activity, medical care, etc.);82,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Online filing of tax returns in person;32,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Performing an interaction related to access to information;68,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Information:  Access to stored personal data (pension, employment history, etc.);58,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Information: Access to obtain information (services, loans, tax, etc.);48,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Performing an interaction related to obtaining documents;48,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentation: request an official document or certificate (birth, residence, etc.);35,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Aragón;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Total;580.214
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Downloading or printing an official form;64,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Arranging an appointment or booking (of an activity, medical care, etc.);66,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Online filing of tax returns in person;31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Performing an interaction related to access to information;71,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information:  Access to stored personal data (pension, employment history, etc.);53,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information: Access to data bases or public records (cadastral records, company information, etc.);32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Information: Access to obtain information (services, loans, tax, etc.);57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Performing an interaction related to obtaining documents;41,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: request an official document or certificate (birth, residence, etc.);25,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Asturias, Principado de;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Total;782.925
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Downloading or printing an official form;59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Arranging an appointment or booking (of an activity, medical care, etc.);74,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Online filing of tax returns in person;28,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Performing an interaction related to access to information;71,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information:  Access to stored personal data (pension, employment history, etc.);54,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information: Access to data bases or public records (cadastral records, company information, etc.);26,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Information: Access to obtain information (services, loans, tax, etc.);55,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Performing an interaction related to obtaining documents;55,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: request an official document or certificate (birth, residence, etc.);40,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Balears, Illes;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Total;1.448.094
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Downloading or printing an official form;60,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Arranging an appointment or booking (of an activity, medical care, etc.);81,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Online filing of tax returns in person;29,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Performing an interaction related to access to information;77,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information:  Access to stored personal data (pension, employment history, etc.);67,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information: Access to data bases or public records (cadastral records, company information, etc.);32,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Information: Access to obtain information (services, loans, tax, etc.);53,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Performing an interaction related to obtaining documents;56,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: request an official document or certificate (birth, residence, etc.);42,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Canarias;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Total;332.877
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Downloading or printing an official form;54,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Arranging an appointment or booking (of an activity, medical care, etc.);74,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Online filing of tax returns in person;29,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Performing an interaction related to access to information;73
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information:  Access to stored personal data (pension, employment history, etc.);54,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information: Access to data bases or public records (cadastral records, company information, etc.);24,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Information: Access to obtain information (services, loans, tax, etc.);54,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Performing an interaction related to obtaining documents;46,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: request an official document or certificate (birth, residence, etc.);27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cantabria;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Total;1.321.947
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Downloading or printing an official form;56,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Arranging an appointment or booking (of an activity, medical care, etc.);79,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Online filing of tax returns in person;29,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Performing an interaction related to access to information;74,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Information:  Access to stored personal data (pension, employment history, etc.);56,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Information: Access to obtain information (services, loans, tax, etc.);56,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Performing an interaction related to obtaining documents;40,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentation: request an official document or certificate (birth, residence, etc.);24,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla y León;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Total;1.120.488
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Downloading or printing an official form;53,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Arranging an appointment or booking (of an activity, medical care, etc.);78,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Online filing of tax returns in person;25,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Performing an interaction related to access to information;70,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information:  Access to stored personal data (pension, employment history, etc.);53,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information: Access to data bases or public records (cadastral records, company information, etc.);31,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Information: Access to obtain information (services, loans, tax, etc.);54,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Performing an interaction related to obtaining documents;49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: request an official document or certificate (birth, residence, etc.);30,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Castilla-La Mancha;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Total;4.820.343
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Downloading or printing an official form;58,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Arranging an appointment or booking (of an activity, medical care, etc.);74,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Online filing of tax returns in person;35,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Performing an interaction related to access to information;82,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Information:  Access to stored personal data (pension, employment history, etc.);68,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Information: Access to data bases or public records (cadastral records, company information, etc.);35,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Information: Access to obtain information (services, loans, tax, etc.);62,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Performing an interaction related to obtaining documents;50,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentation: request an official document or certificate (birth, residence, etc.);34
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cataluña;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Total;3.062.970
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Downloading or printing an official form;62,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Arranging an appointment or booking (of an activity, medical care, etc.);77,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Online filing of tax returns in person;29,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Performing an interaction related to access to information;77,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information:  Access to stored personal data (pension, employment history, etc.);59,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information: Access to data bases or public records (cadastral records, company information, etc.);32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Information: Access to obtain information (services, loans, tax, etc.);59,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Performing an interaction related to obtaining documents;58,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: request an official document or certificate (birth, residence, etc.);41,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);35,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Comunitat Valenciana;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Total;563.288
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Downloading or printing an official form;61
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Arranging an appointment or booking (of an activity, medical care, etc.);78,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Online filing of tax returns in person;30,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Performing an interaction related to access to information;75,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information:  Access to stored personal data (pension, employment history, etc.);60,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information: Access to data bases or public records (cadastral records, company information, etc.);32,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Information: Access to obtain information (services, loans, tax, etc.);57,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Performing an interaction related to obtaining documents;49,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: request an official document or certificate (birth, residence, etc.);29,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Extremadura;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Total;1.533.814
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Downloading or printing an official form;62,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Arranging an appointment or booking (of an activity, medical care, etc.);83,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Online filing of tax returns in person;27,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Performing an interaction related to access to information;77,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information:  Access to stored personal data (pension, employment history, etc.);62,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information: Access to data bases or public records (cadastral records, company information, etc.);37,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Information: Access to obtain information (services, loans, tax, etc.);60,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Performing an interaction related to obtaining documents;49,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: request an official document or certificate (birth, residence, etc.);34,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Galicia;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Total;4.328.158
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Downloading or printing an official form;62,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Arranging an appointment or booking (of an activity, medical care, etc.);78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Online filing of tax returns in person;43,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Performing an interaction related to access to information;78,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information:  Access to stored personal data (pension, employment history, etc.);64
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information: Access to data bases or public records (cadastral records, company information, etc.);34,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Information: Access to obtain information (services, loans, tax, etc.);60,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Performing an interaction related to obtaining documents;51
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: request an official document or certificate (birth, residence, etc.);35,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Madrid, Comunidad de;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Total;929.480
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Downloading or printing an official form;57,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Arranging an appointment or booking (of an activity, medical care, etc.);83,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Online filing of tax returns in person;25,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Performing an interaction related to access to information;74
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Information:  Access to stored personal data (pension, employment history, etc.);60,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Information: Access to data bases or public records (cadastral records, company information, etc.);25,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Information: Access to obtain information (services, loans, tax, etc.);55,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Performing an interaction related to obtaining documents;49,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentation: request an official document or certificate (birth, residence, etc.);31,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Murcia, Región de;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Total;397.523
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Downloading or printing an official form;51,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Arranging an appointment or booking (of an activity, medical care, etc.);63,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Online filing of tax returns in person;26,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to access to information;81,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information:  Access to stored personal data (pension, employment history, etc.);61,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information: Access to data bases or public records (cadastral records, company information, etc.);33
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Information: Access to obtain information (services, loans, tax, etc.);57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Performing an interaction related to obtaining documents;49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: request an official document or certificate (birth, residence, etc.);33,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Navarra, Comunidad Foral de;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Total;1.277.908
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Downloading or printing an official form;56,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Arranging an appointment or booking (of an activity, medical care, etc.);76,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Online filing of tax returns in person;38,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Performing an interaction related to access to information;76
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Information:  Access to stored personal data (pension, employment history, etc.);57,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Information: Access to data bases or public records (cadastral records, company information, etc.);29,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Information: Access to obtain information (services, loans, tax, etc.);58,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Performing an interaction related to obtaining documents;46,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentation: request an official document or certificate (birth, residence, etc.);36,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;País Vasco;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Total;186.148
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Downloading or printing an official form;55,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Arranging an appointment or booking (of an activity, medical care, etc.);76,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Online filing of tax returns in person;31,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Performing an interaction related to access to information;72,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information:  Access to stored personal data (pension, employment history, etc.);59,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information: Access to data bases or public records (cadastral records, company information, etc.);34,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Information: Access to obtain information (services, loans, tax, etc.);54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Performing an interaction related to obtaining documents;46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: request an official document or certificate (birth, residence, etc.);27,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Rioja, La;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Total;49.853
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Downloading or printing an official form;54,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Arranging an appointment or booking (of an activity, medical care, etc.);76,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Online filing of tax returns in person;18,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Performing an interaction related to access to information;69,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information:  Access to stored personal data (pension, employment history, etc.);53,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information: Access to data bases or public records (cadastral records, company information, etc.);24,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Information: Access to obtain information (services, loans, tax, etc.);53,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Performing an interaction related to obtaining documents;64,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: request an official document or certificate (birth, residence, etc.);48,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);38,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Ceuta;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Total;54.548
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Downloading or printing an official form;67
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Arranging an appointment or booking (of an activity, medical care, etc.);71,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Online filing of tax returns in person;30
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Performing an interaction related to access to information;76,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information:  Access to stored personal data (pension, employment history, etc.);73,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information: Access to data bases or public records (cadastral records, company information, etc.);38,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Information: Access to obtain information (services, loans, tax, etc.);56,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Performing an interaction related to obtaining documents;60,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: request an official document or certificate (birth, residence, etc.);53,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Melilla;Average of types of contact with public administration agencies;4,3