Reference population;Demographic characteristics;Type of contact;Total
Total Persons;Total Persons;Total;36.663.412
Total Persons;Total Persons;Use of one or more websites or apps of public administration agencies;79,7
Total Persons;Total Persons;Downloading or printing an official form;45,5
Total Persons;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);58,8
Total Persons;Total Persons;Online filing of tax returns in person;38,2
Total Persons;Total Persons;Performing an interaction related to access to information;61,5
Total Persons;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);50,9
Total Persons;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);27,3
Total Persons;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);47,3
Total Persons;Total Persons;Performing an interaction related to obtaining documents;39,8
Total Persons;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);28,5
Total Persons;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,7
Total Persons;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Total Persons;Total Persons;Average of types of contact with public administration agencies;3,3
Total Persons;Sex: Male;Total;18.217.793
Total Persons;Sex: Male;Use of one or more websites or apps of public administration agencies;78,7
Total Persons;Sex: Male;Downloading or printing an official form;45,7
Total Persons;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);55,6
Total Persons;Sex: Male;Online filing of tax returns in person;39,7
Total Persons;Sex: Male;Performing an interaction related to access to information;63,2
Total Persons;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);52,8
Total Persons;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Total Persons;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);48,9
Total Persons;Sex: Male;Performing an interaction related to obtaining documents;39,7
Total Persons;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);29,5
Total Persons;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,1
Total Persons;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Total Persons;Sex: Male;Average of types of contact with public administration agencies;3,3
Total Persons;Sex: Female;Total;18.445.619
Total Persons;Sex: Female;Use of one or more websites or apps of public administration agencies;80,6
Total Persons;Sex: Female;Downloading or printing an official form;45,2
Total Persons;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);61,9
Total Persons;Sex: Female;Online filing of tax returns in person;36,8
Total Persons;Sex: Female;Performing an interaction related to access to information;59,8
Total Persons;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);49
Total Persons;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);25,4
Total Persons;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);45,7
Total Persons;Sex: Female;Performing an interaction related to obtaining documents;39,9
Total Persons;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);27,5
Total Persons;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4
Total Persons;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Total Persons;Sex: Female;Average of types of contact with public administration agencies;3,2
Total Persons;Age: 16 to 24 years old;Total;4.724.536
Total Persons;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;79,2
Total Persons;Age: 16 to 24 years old;Downloading or printing an official form;41,9
Total Persons;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);52,4
Total Persons;Age: 16 to 24 years old;Online filing of tax returns in person;14,9
Total Persons;Age: 16 to 24 years old;Performing an interaction related to access to information;55,1
Total Persons;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);36,7
Total Persons;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);24,5
Total Persons;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);40,1
Total Persons;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;48,5
Total Persons;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);35,6
Total Persons;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,5
Total Persons;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Total Persons;Age: 16 to 24 years old;Average of types of contact with public administration agencies;2,8
Total Persons;Age: 25 to 34 years old;Total;5.462.806
Total Persons;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;92,7
Total Persons;Age: 25 to 34 years old;Downloading or printing an official form;54,2
Total Persons;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);68,7
Total Persons;Age: 25 to 34 years old;Online filing of tax returns in person;51,4
Total Persons;Age: 25 to 34 years old;Performing an interaction related to access to information;76,5
Total Persons;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);65,3
Total Persons;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);36,1
Total Persons;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);60,6
Total Persons;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;55,5
Total Persons;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);43,7
Total Persons;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,2
Total Persons;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,8
Total Persons;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4,2
Total Persons;Age: 35 to 44 years old;Total;6.628.392
Total Persons;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;89,7
Total Persons;Age: 35 to 44 years old;Downloading or printing an official form;56,2
Total Persons;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,4
Total Persons;Age: 35 to 44 years old;Online filing of tax returns in person;49,9
Total Persons;Age: 35 to 44 years old;Performing an interaction related to access to information;72
Total Persons;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);61,8
Total Persons;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);33,9
Total Persons;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);56,6
Total Persons;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;49,6
Total Persons;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);36,3
Total Persons;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,7
Total Persons;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,5
Total Persons;Age: 35 to 44 years old;Average of types of contact with public administration agencies;4
Total Persons;Age: 45 to 54 years old;Total;7.947.473
Total Persons;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;85,5
Total Persons;Age: 45 to 54 years old;Downloading or printing an official form;49,9
Total Persons;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);66
Total Persons;Age: 45 to 54 years old;Online filing of tax returns in person;43,5
Total Persons;Age: 45 to 54 years old;Performing an interaction related to access to information;65,6
Total Persons;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);55,2
Total Persons;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);29,3
Total Persons;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);50,1
Total Persons;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;39,9
Total Persons;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);26,2
Total Persons;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22
Total Persons;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,9
Total Persons;Age: 45 to 54 years old;Average of types of contact with public administration agencies;3,5
Total Persons;Age: 55 to 64 years old;Total;6.885.416
Total Persons;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;74,8
Total Persons;Age: 55 to 64 years old;Downloading or printing an official form;41,5
Total Persons;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);53,6
Total Persons;Age: 55 to 64 years old;Online filing of tax returns in person;36,6
Total Persons;Age: 55 to 64 years old;Performing an interaction related to access to information;58,9
Total Persons;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);50,6
Total Persons;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);23
Total Persons;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);44,9
Total Persons;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;30,4
Total Persons;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);20,2
Total Persons;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,5
Total Persons;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,2
Total Persons;Age: 55 to 64 years old;Average of types of contact with public administration agencies;2,9
Total Persons;Age: 65 to 74 years old;Total;5.014.789
Total Persons;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;50
Total Persons;Age: 65 to 74 years old;Downloading or printing an official form;23,5
Total Persons;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);35,7
Total Persons;Age: 65 to 74 years old;Online filing of tax returns in person;24,3
Total Persons;Age: 65 to 74 years old;Performing an interaction related to access to information;34,6
Total Persons;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);27,5
Total Persons;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);14,1
Total Persons;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);26,2
Total Persons;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;14,2
Total Persons;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);9,8
Total Persons;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);6,7
Total Persons;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);3,6
Total Persons;Age: 65 to 74 years old;Average of types of contact with public administration agencies;1,7
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Total;15.336.410
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;83,5
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;51,1
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);62,3
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;43,8
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;66
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);54,2
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);53
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;43,3
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);31,7
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,5
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,2
Total Persons;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;3,6
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Total;4.308.340
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;80,8
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;44,9
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);58,8
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;36,8
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;63,3
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);52,6
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);28,3
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);47,7
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;41,2
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);28,7
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Total Persons;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;3,3
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Total;5.870.098
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;77,7
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;43
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);59,1
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;35,5
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;59,6
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);51
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);24,2
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);44
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;39,3
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);28,3
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,2
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Total Persons;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;3,2
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Total;3.910.647
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;77,6
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;41,5
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);55,2
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;35,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;59,2
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);47,9
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);24,3
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);43,7
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;37,2
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);26
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,1
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9
Total Persons;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3
Total Persons;Habitat: Less than 10,000 inhabitants;Total;7.237.917
Total Persons;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;73,5
Total Persons;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;38
Total Persons;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);53
Total Persons;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;31,2
Total Persons;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;53,9
Total Persons;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);44,2
Total Persons;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);23,1
Total Persons;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);39,5
Total Persons;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;33,3
Total Persons;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);22,9
Total Persons;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,7
Total Persons;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7
Total Persons;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;2,8
Total Persons;Size of the household: Households with 1 member;Total;3.808.028
Total Persons;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;74,5
Total Persons;Size of the household: Households with 1 member;Downloading or printing an official form;40,8
Total Persons;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);53,8
Total Persons;Size of the household: Households with 1 member;Online filing of tax returns in person;40,8
Total Persons;Size of the household: Households with 1 member;Performing an interaction related to access to information;59,2
Total Persons;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);48,8
Total Persons;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);27,4
Total Persons;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);47,2
Total Persons;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;31,2
Total Persons;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);22,8
Total Persons;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);14,6
Total Persons;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Total Persons;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;3
Total Persons;Size of the household: Households with 2 members;Total;9.628.856
Total Persons;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;73,1
Total Persons;Size of the household: Households with 2 members;Downloading or printing an official form;40,5
Total Persons;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);54,6
Total Persons;Size of the household: Households with 2 members;Online filing of tax returns in person;37,7
Total Persons;Size of the household: Households with 2 members;Performing an interaction related to access to information;56
Total Persons;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);47,4
Total Persons;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);24,4
Total Persons;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);44
Total Persons;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;31,5
Total Persons;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);23,4
Total Persons;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);14,5
Total Persons;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7
Total Persons;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;2,9
Total Persons;Size of the household: Households with 3 members;Total;9.585.542
Total Persons;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;82,1
Total Persons;Size of the household: Households with 3 members;Downloading or printing an official form;45,3
Total Persons;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);61,1
Total Persons;Size of the household: Households with 3 members;Online filing of tax returns in person;40,1
Total Persons;Size of the household: Households with 3 members;Performing an interaction related to access to information;64,1
Total Persons;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);53,1
Total Persons;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);28
Total Persons;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);48,6
Total Persons;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;41,3
Total Persons;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);29,1
Total Persons;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,3
Total Persons;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Total Persons;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;3,4
Total Persons;Size of the household: Households with 4 members;Total;9.974.742
Total Persons;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;84,6
Total Persons;Size of the household: Households with 4 members;Downloading or printing an official form;49,8
Total Persons;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);62,1
Total Persons;Size of the household: Households with 4 members;Online filing of tax returns in person;38,4
Total Persons;Size of the household: Households with 4 members;Performing an interaction related to access to information;64,9
Total Persons;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);53,9
Total Persons;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);29,6
Total Persons;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);48,7
Total Persons;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;46,8
Total Persons;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);32,1
Total Persons;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2
Total Persons;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9
Total Persons;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;3,5
Total Persons;Size of the household: Households with 5 or more members;Total;3.666.244
Total Persons;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;82,3
Total Persons;Size of the household: Households with 5 or more members;Downloading or printing an official form;52
Total Persons;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);59,7
Total Persons;Size of the household: Households with 5 or more members;Online filing of tax returns in person;31,8
Total Persons;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;62,8
Total Persons;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);48
Total Persons;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,2
Total Persons;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);48,9
Total Persons;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;47,4
Total Persons;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);36,3
Total Persons;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,7
Total Persons;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,3
Total Persons;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;3,4
Total Persons;Type of household: Single-person household;Total;3.808.028
Total Persons;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;74,5
Total Persons;Type of household: Single-person household;Downloading or printing an official form;40,8
Total Persons;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);53,8
Total Persons;Type of household: Single-person household;Online filing of tax returns in person;40,8
Total Persons;Type of household: Single-person household;Performing an interaction related to access to information;59,2
Total Persons;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);48,8
Total Persons;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);27,4
Total Persons;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);47,2
Total Persons;Type of household: Single-person household;Performing an interaction related to obtaining documents;31,2
Total Persons;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);22,8
Total Persons;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);14,6
Total Persons;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Total Persons;Type of household: Single-person household;Average of types of contact with public administration agencies;3
Total Persons;Type of household: Single parent living with a child;Total;3.933.236
Total Persons;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;81,6
Total Persons;Type of household: Single parent living with a child;Downloading or printing an official form;46,9
Total Persons;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);61,4
Total Persons;Type of household: Single parent living with a child;Online filing of tax returns in person;38,5
Total Persons;Type of household: Single parent living with a child;Performing an interaction related to access to information;64,9
Total Persons;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);53,4
Total Persons;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);30,3
Total Persons;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);49,8
Total Persons;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;42,4
Total Persons;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);28,6
Total Persons;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26
Total Persons;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Total Persons;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;3,4
Total Persons;Type of household: Couple living together without children;Total;6.292.974
Total Persons;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;70,9
Total Persons;Type of household: Couple living together without children;Downloading or printing an official form;37,9
Total Persons;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);53
Total Persons;Type of household: Couple living together without children;Online filing of tax returns in person;38,8
Total Persons;Type of household: Couple living together without children;Performing an interaction related to access to information;53,9
Total Persons;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);46,2
Total Persons;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);22,3
Total Persons;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);42
Total Persons;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;28,2
Total Persons;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);21,7
Total Persons;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);11
Total Persons;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,1
Total Persons;Type of household: Couple living together without children;Average of types of contact with public administration agencies;2,8
Total Persons;Type of household: Couple living together with children;Total;18.304.985
Total Persons;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;84,8
Total Persons;Type of household: Couple living together with children;Downloading or printing an official form;49,2
Total Persons;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);62,5
Total Persons;Type of household: Couple living together with children;Online filing of tax returns in person;39,5
Total Persons;Type of household: Couple living together with children;Performing an interaction related to access to information;65,7
Total Persons;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);53,9
Total Persons;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Total Persons;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);50,3
Total Persons;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;45,3
Total Persons;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);32,1
Total Persons;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,4
Total Persons;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Total Persons;Type of household: Couple living together with children;Average of types of contact with public administration agencies;3,5
Total Persons;Type of household: Other type of household;Total;4.324.189
Total Persons;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;73,5
Total Persons;Type of household: Other type of household;Downloading or printing an official form;43,3
Total Persons;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);53,3
Total Persons;Type of household: Other type of household;Online filing of tax returns in person;29,7
Total Persons;Type of household: Other type of household;Performing an interaction related to access to information;54,2
Total Persons;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);44,5
Total Persons;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);23,7
Total Persons;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);40,2
Total Persons;Type of household: Other type of household;Performing an interaction related to obtaining documents;38,5
Total Persons;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);27,9
Total Persons;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20
Total Persons;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,6
Total Persons;Type of household: Other type of household;Average of types of contact with public administration agencies;2,9
Total Persons;Cohabitation in couple: Living with your spouse;Total;16.862.752
Total Persons;Cohabitation in couple: Living with your spouse;Use of one or more websites or apps of public administration agencies;78,2
Total Persons;Cohabitation in couple: Living with your spouse;Downloading or printing an official form;45,3
Total Persons;Cohabitation in couple: Living with your spouse;Arranging an appointment or booking (of an activity, medical care, etc.);58,8
Total Persons;Cohabitation in couple: Living with your spouse;Online filing of tax returns in person;40,1
Total Persons;Cohabitation in couple: Living with your spouse;Performing an interaction related to access to information;59,8
Total Persons;Cohabitation in couple: Living with your spouse;Information:  Access to stored personal data (pension, employment history, etc.);51,2
Total Persons;Cohabitation in couple: Living with your spouse;Information: Access to data bases or public records (cadastral records, company information, etc.);26
Total Persons;Cohabitation in couple: Living with your spouse;Information: Access to obtain information (services, loans, tax, etc.);46,1
Total Persons;Cohabitation in couple: Living with your spouse;Performing an interaction related to obtaining documents;36,2
Total Persons;Cohabitation in couple: Living with your spouse;Documentation: request an official document or certificate (birth, residence, etc.);24,4
Total Persons;Cohabitation in couple: Living with your spouse;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,6
Total Persons;Cohabitation in couple: Living with your spouse;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9
Total Persons;Cohabitation in couple: Living with your spouse;Average of types of contact with public administration agencies;3,2
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.814.633
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;88,6
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;55,4
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);67,9
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;48,3
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;73
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);62,6
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);33,8
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);58,5
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;52,8
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);42,9
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,5
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,4
Total Persons;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4,1
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Total;15.986.028
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;79,1
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;43,3
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);56,5
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;33,8
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;60,6
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);47,7
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);27,1
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);45,9
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;40,5
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);29,3
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,3
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,1
Total Persons;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;3,1
Total Persons;Nationality: Spanish;Total;31.300.466
Total Persons;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;79,8
Total Persons;Nationality: Spanish;Downloading or printing an official form;45,5
Total Persons;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);58,7
Total Persons;Nationality: Spanish;Online filing of tax returns in person;40,3
Total Persons;Nationality: Spanish;Performing an interaction related to access to information;62
Total Persons;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);51,8
Total Persons;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5
Total Persons;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);47,8
Total Persons;Nationality: Spanish;Performing an interaction related to obtaining documents;39,9
Total Persons;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);28
Total Persons;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,5
Total Persons;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Total Persons;Nationality: Spanish;Average of types of contact with public administration agencies;3,3
Total Persons;Nationality: Foreign;Total;5.362.946
Total Persons;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;78,7
Total Persons;Nationality: Foreign;Downloading or printing an official form;45,4
Total Persons;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);59
Total Persons;Nationality: Foreign;Online filing of tax returns in person;26,4
Total Persons;Nationality: Foreign;Performing an interaction related to access to information;58,8
Total Persons;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);45,7
Total Persons;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);20,1
Total Persons;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);44,6
Total Persons;Nationality: Foreign;Performing an interaction related to obtaining documents;39,2
Total Persons;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);31,4
Total Persons;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,3
Total Persons;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Total Persons;Nationality: Foreign;Average of types of contact with public administration agencies;3
Total Persons;Limitation of the activity: Very limited;Total;925.285
Total Persons;Limitation of the activity: Very limited;Use of one or more websites or apps of public administration agencies;55,5
Total Persons;Limitation of the activity: Very limited;Downloading or printing an official form;27,6
Total Persons;Limitation of the activity: Very limited;Arranging an appointment or booking (of an activity, medical care, etc.);43,2
Total Persons;Limitation of the activity: Very limited;Online filing of tax returns in person;21,7
Total Persons;Limitation of the activity: Very limited;Performing an interaction related to access to information;42,4
Total Persons;Limitation of the activity: Very limited;Information:  Access to stored personal data (pension, employment history, etc.);36,6
Total Persons;Limitation of the activity: Very limited;Information: Access to data bases or public records (cadastral records, company information, etc.);17,3
Total Persons;Limitation of the activity: Very limited;Information: Access to obtain information (services, loans, tax, etc.);31,5
Total Persons;Limitation of the activity: Very limited;Performing an interaction related to obtaining documents;25,1
Total Persons;Limitation of the activity: Very limited;Documentation: request an official document or certificate (birth, residence, etc.);15,2
Total Persons;Limitation of the activity: Very limited;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,2
Total Persons;Limitation of the activity: Very limited;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,8
Total Persons;Limitation of the activity: Very limited;Average of types of contact with public administration agencies;2,1
Total Persons;Limitation of the activity: Limited, but not severely;Total;5.458.375
Total Persons;Limitation of the activity: Limited, but not severely;Use of one or more websites or apps of public administration agencies;67,7
Total Persons;Limitation of the activity: Limited, but not severely;Downloading or printing an official form;37,2
Total Persons;Limitation of the activity: Limited, but not severely;Arranging an appointment or booking (of an activity, medical care, etc.);50,6
Total Persons;Limitation of the activity: Limited, but not severely;Online filing of tax returns in person;29,9
Total Persons;Limitation of the activity: Limited, but not severely;Performing an interaction related to access to information;51,5
Total Persons;Limitation of the activity: Limited, but not severely;Information:  Access to stored personal data (pension, employment history, etc.);43,4
Total Persons;Limitation of the activity: Limited, but not severely;Information: Access to data bases or public records (cadastral records, company information, etc.);20,5
Total Persons;Limitation of the activity: Limited, but not severely;Information: Access to obtain information (services, loans, tax, etc.);38,5
Total Persons;Limitation of the activity: Limited, but not severely;Performing an interaction related to obtaining documents;32,2
Total Persons;Limitation of the activity: Limited, but not severely;Documentation: request an official document or certificate (birth, residence, etc.);21,8
Total Persons;Limitation of the activity: Limited, but not severely;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);18,7
Total Persons;Limitation of the activity: Limited, but not severely;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Total Persons;Limitation of the activity: Limited, but not severely;Average of types of contact with public administration agencies;2,7
Total Persons;Limitation of the activity: Not limited at all;Total;30.279.752
Total Persons;Limitation of the activity: Not limited at all;Use of one or more websites or apps of public administration agencies;82,6
Total Persons;Limitation of the activity: Not limited at all;Downloading or printing an official form;47,5
Total Persons;Limitation of the activity: Not limited at all;Arranging an appointment or booking (of an activity, medical care, etc.);60,7
Total Persons;Limitation of the activity: Not limited at all;Online filing of tax returns in person;40,2
Total Persons;Limitation of the activity: Not limited at all;Performing an interaction related to access to information;63,9
Total Persons;Limitation of the activity: Not limited at all;Information:  Access to stored personal data (pension, employment history, etc.);52,6
Total Persons;Limitation of the activity: Not limited at all;Information: Access to data bases or public records (cadastral records, company information, etc.);28,8
Total Persons;Limitation of the activity: Not limited at all;Information: Access to obtain information (services, loans, tax, etc.);49,4
Total Persons;Limitation of the activity: Not limited at all;Performing an interaction related to obtaining documents;41,6
Total Persons;Limitation of the activity: Not limited at all;Documentation: request an official document or certificate (birth, residence, etc.);30,1
Total Persons;Limitation of the activity: Not limited at all;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,5
Total Persons;Limitation of the activity: Not limited at all;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Total Persons;Limitation of the activity: Not limited at all;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Total Persons;Total;35.322.450
Internet users in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;82,7
Internet users in the last 12 months;Total Persons;Downloading or printing an official form;47,2
Internet users in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);61
Internet users in the last 12 months;Total Persons;Online filing of tax returns in person;39,7
Internet users in the last 12 months;Total Persons;Performing an interaction related to access to information;63,9
Internet users in the last 12 months;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);52,8
Internet users in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);28,3
Internet users in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);49,1
Internet users in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;41,3
Internet users in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);29,6
Internet users in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,5
Internet users in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months;Total Persons;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Sex: Male;Total;17.496.528
Internet users in the last 12 months;Sex: Male;Use of one or more websites or apps of public administration agencies;82
Internet users in the last 12 months;Sex: Male;Downloading or printing an official form;47,6
Internet users in the last 12 months;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);57,9
Internet users in the last 12 months;Sex: Male;Online filing of tax returns in person;41,3
Internet users in the last 12 months;Sex: Male;Performing an interaction related to access to information;65,9
Internet users in the last 12 months;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);55
Internet users in the last 12 months;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);30,3
Internet users in the last 12 months;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);50,9
Internet users in the last 12 months;Sex: Male;Performing an interaction related to obtaining documents;41,3
Internet users in the last 12 months;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);30,7
Internet users in the last 12 months;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,9
Internet users in the last 12 months;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months;Sex: Male;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Sex: Female;Total;17.825.922
Internet users in the last 12 months;Sex: Female;Use of one or more websites or apps of public administration agencies;83,4
Internet users in the last 12 months;Sex: Female;Downloading or printing an official form;46,7
Internet users in the last 12 months;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);64
Internet users in the last 12 months;Sex: Female;Online filing of tax returns in person;38,1
Internet users in the last 12 months;Sex: Female;Performing an interaction related to access to information;61,9
Internet users in the last 12 months;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);50,7
Internet users in the last 12 months;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);26,3
Internet users in the last 12 months;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);47,3
Internet users in the last 12 months;Sex: Female;Performing an interaction related to obtaining documents;41,3
Internet users in the last 12 months;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);28,4
Internet users in the last 12 months;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,2
Internet users in the last 12 months;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 12 months;Sex: Female;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Age: 16 to 24 years old;Total;4.716.163
Internet users in the last 12 months;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;79,4
Internet users in the last 12 months;Age: 16 to 24 years old;Downloading or printing an official form;42
Internet users in the last 12 months;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);52,5
Internet users in the last 12 months;Age: 16 to 24 years old;Online filing of tax returns in person;15
Internet users in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to access to information;55,2
Internet users in the last 12 months;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);36,8
Internet users in the last 12 months;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);24,5
Internet users in the last 12 months;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);40,2
Internet users in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;48,6
Internet users in the last 12 months;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);35,6
Internet users in the last 12 months;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,6
Internet users in the last 12 months;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Internet users in the last 12 months;Age: 16 to 24 years old;Average of types of contact with public administration agencies;2,8
Internet users in the last 12 months;Age: 25 to 34 years old;Total;5.415.902
Internet users in the last 12 months;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;93,5
Internet users in the last 12 months;Age: 25 to 34 years old;Downloading or printing an official form;54,6
Internet users in the last 12 months;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,2
Internet users in the last 12 months;Age: 25 to 34 years old;Online filing of tax returns in person;51,9
Internet users in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to access to information;77,2
Internet users in the last 12 months;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);65,9
Internet users in the last 12 months;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);36,4
Internet users in the last 12 months;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);61,1
Internet users in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;56
Internet users in the last 12 months;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);44,1
Internet users in the last 12 months;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,5
Internet users in the last 12 months;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9
Internet users in the last 12 months;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months;Age: 35 to 44 years old;Total;6.584.528
Internet users in the last 12 months;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;90,3
Internet users in the last 12 months;Age: 35 to 44 years old;Downloading or printing an official form;56,6
Internet users in the last 12 months;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,8
Internet users in the last 12 months;Age: 35 to 44 years old;Online filing of tax returns in person;50,2
Internet users in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to access to information;72,4
Internet users in the last 12 months;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);62,2
Internet users in the last 12 months;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);34,1
Internet users in the last 12 months;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);57
Internet users in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;49,9
Internet users in the last 12 months;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);36,6
Internet users in the last 12 months;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 12 months;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,6
Internet users in the last 12 months;Age: 35 to 44 years old;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months;Age: 45 to 54 years old;Total;7.776.744
Internet users in the last 12 months;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;87,4
Internet users in the last 12 months;Age: 45 to 54 years old;Downloading or printing an official form;51
Internet users in the last 12 months;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);67,4
Internet users in the last 12 months;Age: 45 to 54 years old;Online filing of tax returns in person;44,5
Internet users in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to access to information;67,1
Internet users in the last 12 months;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);56,4
Internet users in the last 12 months;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);29,9
Internet users in the last 12 months;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);51,2
Internet users in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;40,7
Internet users in the last 12 months;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);26,8
Internet users in the last 12 months;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,4
Internet users in the last 12 months;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 12 months;Age: 45 to 54 years old;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months;Age: 55 to 64 years old;Total;6.576.310
Internet users in the last 12 months;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;78,3
Internet users in the last 12 months;Age: 55 to 64 years old;Downloading or printing an official form;43,5
Internet users in the last 12 months;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);56,1
Internet users in the last 12 months;Age: 55 to 64 years old;Online filing of tax returns in person;38,3
Internet users in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to access to information;61,7
Internet users in the last 12 months;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);53
Internet users in the last 12 months;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);24,1
Internet users in the last 12 months;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);47
Internet users in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;31,9
Internet users in the last 12 months;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);21,2
Internet users in the last 12 months;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,2
Internet users in the last 12 months;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,4
Internet users in the last 12 months;Age: 55 to 64 years old;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Age: 65 to 74 years old;Total;4.252.802
Internet users in the last 12 months;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;58,9
Internet users in the last 12 months;Age: 65 to 74 years old;Downloading or printing an official form;27,7
Internet users in the last 12 months;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);42,1
Internet users in the last 12 months;Age: 65 to 74 years old;Online filing of tax returns in person;28,6
Internet users in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to access to information;40,9
Internet users in the last 12 months;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);32,4
Internet users in the last 12 months;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);16,6
Internet users in the last 12 months;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);30,8
Internet users in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;16,7
Internet users in the last 12 months;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);11,6
Internet users in the last 12 months;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);7,8
Internet users in the last 12 months;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,2
Internet users in the last 12 months;Age: 65 to 74 years old;Average of types of contact with public administration agencies;2
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.909.759
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;85,9
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;52,6
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);64
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;45,1
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;67,8
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);55,8
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);54,5
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;44,5
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);32,6
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,4
Internet users in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;3,7
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.195.624
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;46,2
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);60,4
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;37,8
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;65
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);54
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);29
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);49
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;42,3
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);29,5
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.664.387
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;80,6
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;44,5
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);61,3
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;36,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;61,8
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);52,9
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);25,1
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);45,6
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;40,7
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);29,3
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,2
Internet users in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.748.032
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;80,9
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;43,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);57,6
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;36,6
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;61,8
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);49,9
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);25,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);45,6
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;38,9
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);27,2
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;6.804.648
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;78,2
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;40,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);56,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;33,2
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;57,3
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);47,1
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);24,5
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);42
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;35,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);24,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,9
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 12 months;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Size of the household: Households with 1 member;Total;3.606.919
Internet users in the last 12 months;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;78,7
Internet users in the last 12 months;Size of the household: Households with 1 member;Downloading or printing an official form;43
Internet users in the last 12 months;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);56,8
Internet users in the last 12 months;Size of the household: Households with 1 member;Online filing of tax returns in person;43
Internet users in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to access to information;62,5
Internet users in the last 12 months;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);51,5
Internet users in the last 12 months;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);28,9
Internet users in the last 12 months;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);49,8
Internet users in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;33
Internet users in the last 12 months;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);24
Internet users in the last 12 months;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,4
Internet users in the last 12 months;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Size of the household: Households with 2 members;Total;8.975.417
Internet users in the last 12 months;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;78,5
Internet users in the last 12 months;Size of the household: Households with 2 members;Downloading or printing an official form;43,4
Internet users in the last 12 months;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);58,5
Internet users in the last 12 months;Size of the household: Households with 2 members;Online filing of tax returns in person;40,4
Internet users in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to access to information;60
Internet users in the last 12 months;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);50,9
Internet users in the last 12 months;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,1
Internet users in the last 12 months;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);47,2
Internet users in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;33,8
Internet users in the last 12 months;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);25,1
Internet users in the last 12 months;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,6
Internet users in the last 12 months;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Internet users in the last 12 months;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Size of the household: Households with 3 members;Total;9.272.789
Internet users in the last 12 months;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;84,9
Internet users in the last 12 months;Size of the household: Households with 3 members;Downloading or printing an official form;46,8
Internet users in the last 12 months;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);63,2
Internet users in the last 12 months;Size of the household: Households with 3 members;Online filing of tax returns in person;41,5
Internet users in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to access to information;66,2
Internet users in the last 12 months;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);54,9
Internet users in the last 12 months;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);29
Internet users in the last 12 months;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);50,2
Internet users in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;42,7
Internet users in the last 12 months;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);30
Internet users in the last 12 months;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,1
Internet users in the last 12 months;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Size of the household: Households with 4 members;Total;9.865.440
Internet users in the last 12 months;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;85,6
Internet users in the last 12 months;Size of the household: Households with 4 members;Downloading or printing an official form;50,4
Internet users in the last 12 months;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);62,8
Internet users in the last 12 months;Size of the household: Households with 4 members;Online filing of tax returns in person;38,8
Internet users in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to access to information;65,6
Internet users in the last 12 months;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);54,5
Internet users in the last 12 months;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);30
Internet users in the last 12 months;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);49,2
Internet users in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;47,3
Internet users in the last 12 months;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);32,5
Internet users in the last 12 months;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,5
Internet users in the last 12 months;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1
Internet users in the last 12 months;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Total;3.601.885
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;83,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Downloading or printing an official form;52,9
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);60,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Online filing of tax returns in person;32,3
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;64
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);48,9
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);49,8
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;48,2
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);36,9
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,2
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,5
Internet users in the last 12 months;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months;Type of household: Single-person household;Total;3.606.919
Internet users in the last 12 months;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;78,7
Internet users in the last 12 months;Type of household: Single-person household;Downloading or printing an official form;43
Internet users in the last 12 months;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);56,8
Internet users in the last 12 months;Type of household: Single-person household;Online filing of tax returns in person;43
Internet users in the last 12 months;Type of household: Single-person household;Performing an interaction related to access to information;62,5
Internet users in the last 12 months;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);51,5
Internet users in the last 12 months;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);28,9
Internet users in the last 12 months;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);49,8
Internet users in the last 12 months;Type of household: Single-person household;Performing an interaction related to obtaining documents;33
Internet users in the last 12 months;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);24
Internet users in the last 12 months;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,4
Internet users in the last 12 months;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months;Type of household: Single-person household;Average of types of contact with public administration agencies;3,2
Internet users in the last 12 months;Type of household: Single parent living with a child;Total;3.786.195
Internet users in the last 12 months;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;84,8
Internet users in the last 12 months;Type of household: Single parent living with a child;Downloading or printing an official form;48,7
Internet users in the last 12 months;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);63,8
Internet users in the last 12 months;Type of household: Single parent living with a child;Online filing of tax returns in person;40
Internet users in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to access to information;67,4
Internet users in the last 12 months;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);55,5
Internet users in the last 12 months;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);31,5
Internet users in the last 12 months;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);51,7
Internet users in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;44
Internet users in the last 12 months;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);29,7
Internet users in the last 12 months;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27
Internet users in the last 12 months;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 12 months;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months;Type of household: Couple living together without children;Total;5.830.193
Internet users in the last 12 months;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;76,5
Internet users in the last 12 months;Type of household: Couple living together without children;Downloading or printing an official form;40,9
Internet users in the last 12 months;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);57,2
Internet users in the last 12 months;Type of household: Couple living together without children;Online filing of tax returns in person;41,9
Internet users in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to access to information;58,2
Internet users in the last 12 months;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);49,8
Internet users in the last 12 months;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);24,1
Internet users in the last 12 months;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);45,3
Internet users in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;30,5
Internet users in the last 12 months;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);23,4
Internet users in the last 12 months;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);11,9
Internet users in the last 12 months;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,6
Internet users in the last 12 months;Type of household: Couple living together without children;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Type of household: Couple living together with children;Total;17.979.814
Internet users in the last 12 months;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;86,3
Internet users in the last 12 months;Type of household: Couple living together with children;Downloading or printing an official form;50,1
Internet users in the last 12 months;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);63,6
Internet users in the last 12 months;Type of household: Couple living together with children;Online filing of tax returns in person;40,2
Internet users in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to access to information;66,9
Internet users in the last 12 months;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);54,8
Internet users in the last 12 months;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);29,7
Internet users in the last 12 months;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);51,2
Internet users in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;46,1
Internet users in the last 12 months;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);32,7
Internet users in the last 12 months;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,8
Internet users in the last 12 months;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1
Internet users in the last 12 months;Type of household: Couple living together with children;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months;Type of household: Other type of household;Total;4.119.328
Internet users in the last 12 months;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;77,1
Internet users in the last 12 months;Type of household: Other type of household;Downloading or printing an official form;45,4
Internet users in the last 12 months;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);56
Internet users in the last 12 months;Type of household: Other type of household;Online filing of tax returns in person;31,2
Internet users in the last 12 months;Type of household: Other type of household;Performing an interaction related to access to information;56,9
Internet users in the last 12 months;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);46,7
Internet users in the last 12 months;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);24,9
Internet users in the last 12 months;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);42,2
Internet users in the last 12 months;Type of household: Other type of household;Performing an interaction related to obtaining documents;40,4
Internet users in the last 12 months;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);29,3
Internet users in the last 12 months;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21
Internet users in the last 12 months;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Internet users in the last 12 months;Type of household: Other type of household;Average of types of contact with public administration agencies;3,1
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Total;16.109.688
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Use of one or more websites or apps of public administration agencies;81,9
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Downloading or printing an official form;47,4
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Arranging an appointment or booking (of an activity, medical care, etc.);61,6
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Online filing of tax returns in person;42
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Performing an interaction related to access to information;62,6
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Information:  Access to stored personal data (pension, employment history, etc.);53,6
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Information: Access to data bases or public records (cadastral records, company information, etc.);27,2
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Information: Access to obtain information (services, loans, tax, etc.);48,2
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Performing an interaction related to obtaining documents;37,9
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: request an official document or certificate (birth, residence, etc.);25,6
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,6
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Internet users in the last 12 months;Cohabitation in couple: Living with your spouse;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.767.827
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;89,7
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;56,1
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);68,8
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;48,9
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;73,9
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);63,4
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;53,5
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);43,4
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,8
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,6
Internet users in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;15.444.935
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;81,8
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;44,8
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);58,5
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;35
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;62,7
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);49,4
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);28
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);47,5
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;41,9
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);30,3
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Internet users in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;3,3
Internet users in the last 12 months;Nationality: Spanish;Total;30.062.489
Internet users in the last 12 months;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;83,1
Internet users in the last 12 months;Nationality: Spanish;Downloading or printing an official form;47,3
Internet users in the last 12 months;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);61,1
Internet users in the last 12 months;Nationality: Spanish;Online filing of tax returns in person;41,9
Internet users in the last 12 months;Nationality: Spanish;Performing an interaction related to access to information;64,5
Internet users in the last 12 months;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);53,9
Internet users in the last 12 months;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);29,7
Internet users in the last 12 months;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);49,7
Internet users in the last 12 months;Nationality: Spanish;Performing an interaction related to obtaining documents;41,5
Internet users in the last 12 months;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);29,1
Internet users in the last 12 months;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,4
Internet users in the last 12 months;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months;Nationality: Spanish;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months;Nationality: Foreign;Total;5.259.961
Internet users in the last 12 months;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;80,2
Internet users in the last 12 months;Nationality: Foreign;Downloading or printing an official form;46,3
Internet users in the last 12 months;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);60,2
Internet users in the last 12 months;Nationality: Foreign;Online filing of tax returns in person;27
Internet users in the last 12 months;Nationality: Foreign;Performing an interaction related to access to information;60
Internet users in the last 12 months;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);46,6
Internet users in the last 12 months;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);20,5
Internet users in the last 12 months;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);45,4
Internet users in the last 12 months;Nationality: Foreign;Performing an interaction related to obtaining documents;39,9
Internet users in the last 12 months;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);32
Internet users in the last 12 months;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,7
Internet users in the last 12 months;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9
Internet users in the last 12 months;Nationality: Foreign;Average of types of contact with public administration agencies;3
Internet users in the last 12 months;Limitation of the activity: Very limited;Total;733.988
Internet users in the last 12 months;Limitation of the activity: Very limited;Use of one or more websites or apps of public administration agencies;69,9
Internet users in the last 12 months;Limitation of the activity: Very limited;Downloading or printing an official form;34,8
Internet users in the last 12 months;Limitation of the activity: Very limited;Arranging an appointment or booking (of an activity, medical care, etc.);54,5
Internet users in the last 12 months;Limitation of the activity: Very limited;Online filing of tax returns in person;27,4
Internet users in the last 12 months;Limitation of the activity: Very limited;Performing an interaction related to access to information;53,5
Internet users in the last 12 months;Limitation of the activity: Very limited;Information:  Access to stored personal data (pension, employment history, etc.);46,1
Internet users in the last 12 months;Limitation of the activity: Very limited;Information: Access to data bases or public records (cadastral records, company information, etc.);21,8
Internet users in the last 12 months;Limitation of the activity: Very limited;Information: Access to obtain information (services, loans, tax, etc.);39,7
Internet users in the last 12 months;Limitation of the activity: Very limited;Performing an interaction related to obtaining documents;31,7
Internet users in the last 12 months;Limitation of the activity: Very limited;Documentation: request an official document or certificate (birth, residence, etc.);19,1
Internet users in the last 12 months;Limitation of the activity: Very limited;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,1
Internet users in the last 12 months;Limitation of the activity: Very limited;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 12 months;Limitation of the activity: Very limited;Average of types of contact with public administration agencies;2,7
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Total;5.052.046
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Use of one or more websites or apps of public administration agencies;73,2
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Downloading or printing an official form;40,2
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Arranging an appointment or booking (of an activity, medical care, etc.);54,7
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Online filing of tax returns in person;32,3
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Performing an interaction related to access to information;55,7
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Information:  Access to stored personal data (pension, employment history, etc.);46,9
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Information: Access to data bases or public records (cadastral records, company information, etc.);22,2
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Information: Access to obtain information (services, loans, tax, etc.);41,6
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Performing an interaction related to obtaining documents;34,8
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: request an official document or certificate (birth, residence, etc.);23,5
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,2
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,7
Internet users in the last 12 months;Limitation of the activity: Limited, but not severely;Average of types of contact with public administration agencies;2,9
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Total;29.536.416
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Use of one or more websites or apps of public administration agencies;84,6
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Downloading or printing an official form;48,7
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Arranging an appointment or booking (of an activity, medical care, etc.);62,2
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Online filing of tax returns in person;41,3
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Performing an interaction related to access to information;65,5
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Information:  Access to stored personal data (pension, employment history, etc.);54
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Information: Access to data bases or public records (cadastral records, company information, etc.);29,5
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Information: Access to obtain information (services, loans, tax, etc.);50,6
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Performing an interaction related to obtaining documents;42,6
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Documentation: request an official document or certificate (birth, residence, etc.);30,9
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 12 months;Limitation of the activity: Not limited at all;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Total Persons;Total;35.107.949
Internet users in the last 3 months;Total Persons;Use of one or more websites or apps of public administration agencies;83
Internet users in the last 3 months;Total Persons;Downloading or printing an official form;47,4
Internet users in the last 3 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);61,2
Internet users in the last 3 months;Total Persons;Online filing of tax returns in person;39,9
Internet users in the last 3 months;Total Persons;Performing an interaction related to access to information;64,2
Internet users in the last 3 months;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);53
Internet users in the last 3 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5
Internet users in the last 3 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);49,3
Internet users in the last 3 months;Total Persons;Performing an interaction related to obtaining documents;41,5
Internet users in the last 3 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);29,7
Internet users in the last 3 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,6
Internet users in the last 3 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 3 months;Total Persons;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Sex: Male;Total;17.370.915
Internet users in the last 3 months;Sex: Male;Use of one or more websites or apps of public administration agencies;82,4
Internet users in the last 3 months;Sex: Male;Downloading or printing an official form;47,9
Internet users in the last 3 months;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);58,2
Internet users in the last 3 months;Sex: Male;Online filing of tax returns in person;41,6
Internet users in the last 3 months;Sex: Male;Performing an interaction related to access to information;66,2
Internet users in the last 3 months;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);55,3
Internet users in the last 3 months;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);30,5
Internet users in the last 3 months;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);51,2
Internet users in the last 3 months;Sex: Male;Performing an interaction related to obtaining documents;41,6
Internet users in the last 3 months;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);30,9
Internet users in the last 3 months;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21
Internet users in the last 3 months;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Internet users in the last 3 months;Sex: Male;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Sex: Female;Total;17.737.034
Internet users in the last 3 months;Sex: Female;Use of one or more websites or apps of public administration agencies;83,7
Internet users in the last 3 months;Sex: Female;Downloading or printing an official form;46,9
Internet users in the last 3 months;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);64,3
Internet users in the last 3 months;Sex: Female;Online filing of tax returns in person;38,2
Internet users in the last 3 months;Sex: Female;Performing an interaction related to access to information;62,2
Internet users in the last 3 months;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);50,8
Internet users in the last 3 months;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);26,5
Internet users in the last 3 months;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);47,5
Internet users in the last 3 months;Sex: Female;Performing an interaction related to obtaining documents;41,4
Internet users in the last 3 months;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);28,5
Internet users in the last 3 months;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,3
Internet users in the last 3 months;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 3 months;Sex: Female;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Age: 16 to 24 years old;Total;4.712.898
Internet users in the last 3 months;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;79,3
Internet users in the last 3 months;Age: 16 to 24 years old;Downloading or printing an official form;41,9
Internet users in the last 3 months;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);52,5
Internet users in the last 3 months;Age: 16 to 24 years old;Online filing of tax returns in person;15
Internet users in the last 3 months;Age: 16 to 24 years old;Performing an interaction related to access to information;55,3
Internet users in the last 3 months;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);36,8
Internet users in the last 3 months;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);24,5
Internet users in the last 3 months;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);40,2
Internet users in the last 3 months;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;48,6
Internet users in the last 3 months;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);35,6
Internet users in the last 3 months;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,6
Internet users in the last 3 months;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,2
Internet users in the last 3 months;Age: 16 to 24 years old;Average of types of contact with public administration agencies;2,8
Internet users in the last 3 months;Age: 25 to 34 years old;Total;5.414.805
Internet users in the last 3 months;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;93,5
Internet users in the last 3 months;Age: 25 to 34 years old;Downloading or printing an official form;54,6
Internet users in the last 3 months;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,3
Internet users in the last 3 months;Age: 25 to 34 years old;Online filing of tax returns in person;51,9
Internet users in the last 3 months;Age: 25 to 34 years old;Performing an interaction related to access to information;77,2
Internet users in the last 3 months;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);65,9
Internet users in the last 3 months;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);36,4
Internet users in the last 3 months;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);61,1
Internet users in the last 3 months;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;56
Internet users in the last 3 months;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);44,1
Internet users in the last 3 months;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);30,5
Internet users in the last 3 months;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9
Internet users in the last 3 months;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months;Age: 35 to 44 years old;Total;6.571.866
Internet users in the last 3 months;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;90,4
Internet users in the last 3 months;Age: 35 to 44 years old;Downloading or printing an official form;56,7
Internet users in the last 3 months;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);69,9
Internet users in the last 3 months;Age: 35 to 44 years old;Online filing of tax returns in person;50,2
Internet users in the last 3 months;Age: 35 to 44 years old;Performing an interaction related to access to information;72,5
Internet users in the last 3 months;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);62,3
Internet users in the last 3 months;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 3 months;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);57
Internet users in the last 3 months;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;50
Internet users in the last 3 months;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);36,6
Internet users in the last 3 months;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 3 months;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,6
Internet users in the last 3 months;Age: 35 to 44 years old;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months;Age: 45 to 54 years old;Total;7.744.755
Internet users in the last 3 months;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;87,7
Internet users in the last 3 months;Age: 45 to 54 years old;Downloading or printing an official form;51,2
Internet users in the last 3 months;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);67,6
Internet users in the last 3 months;Age: 45 to 54 years old;Online filing of tax returns in person;44,6
Internet users in the last 3 months;Age: 45 to 54 years old;Performing an interaction related to access to information;67,3
Internet users in the last 3 months;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);56,6
Internet users in the last 3 months;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);30
Internet users in the last 3 months;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);51,4
Internet users in the last 3 months;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;40,9
Internet users in the last 3 months;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);26,8
Internet users in the last 3 months;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,5
Internet users in the last 3 months;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 3 months;Age: 45 to 54 years old;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months;Age: 55 to 64 years old;Total;6.528.022
Internet users in the last 3 months;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;78,7
Internet users in the last 3 months;Age: 55 to 64 years old;Downloading or printing an official form;43,7
Internet users in the last 3 months;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);56,4
Internet users in the last 3 months;Age: 55 to 64 years old;Online filing of tax returns in person;38,6
Internet users in the last 3 months;Age: 55 to 64 years old;Performing an interaction related to access to information;62
Internet users in the last 3 months;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);53,3
Internet users in the last 3 months;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);24,3
Internet users in the last 3 months;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);47,2
Internet users in the last 3 months;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;32
Internet users in the last 3 months;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);21,2
Internet users in the last 3 months;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);16,3
Internet users in the last 3 months;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);5,5
Internet users in the last 3 months;Age: 55 to 64 years old;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Age: 65 to 74 years old;Total;4.135.603
Internet users in the last 3 months;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;59,9
Internet users in the last 3 months;Age: 65 to 74 years old;Downloading or printing an official form;28,3
Internet users in the last 3 months;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);42,7
Internet users in the last 3 months;Age: 65 to 74 years old;Online filing of tax returns in person;29,2
Internet users in the last 3 months;Age: 65 to 74 years old;Performing an interaction related to access to information;41,7
Internet users in the last 3 months;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);33
Internet users in the last 3 months;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);17,1
Internet users in the last 3 months;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);31,6
Internet users in the last 3 months;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;17,1
Internet users in the last 3 months;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);11,8
Internet users in the last 3 months;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);8
Internet users in the last 3 months;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);4,3
Internet users in the last 3 months;Age: 65 to 74 years old;Average of types of contact with public administration agencies;2,1
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;14.843.676
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;86,2
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;52,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);64,2
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;45,2
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;68,1
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);56
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);31,9
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);54,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;44,7
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);32,8
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,2
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5
Internet users in the last 3 months;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;3,7
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Total;4.180.159
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;83,2
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;46,2
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);60,5
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;37,9
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;65,2
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);54,1
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);49,1
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;42,3
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);29,5
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,6
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Internet users in the last 3 months;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Total;5.616.898
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;81,1
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;44,9
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);61,7
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;37
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;62,2
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);53,2
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);25,3
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);45,9
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;41
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);29,6
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,2
Internet users in the last 3 months;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.732.489
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;81,2
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;43,3
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);57,7
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;36,7
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;61,9
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);50
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);25,4
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);45,7
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;38,9
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);27,2
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22,1
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 3 months;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Total;6.734.726
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;78,7
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;40,8
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);56,8
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;33,5
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;57,8
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);47,4
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);24,7
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);42,4
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;35,7
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);24,6
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,5
Internet users in the last 3 months;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;3
Internet users in the last 3 months;Size of the household: Households with 1 member;Total;3.564.387
Internet users in the last 3 months;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;79,4
Internet users in the last 3 months;Size of the household: Households with 1 member;Downloading or printing an official form;43,5
Internet users in the last 3 months;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);57,4
Internet users in the last 3 months;Size of the household: Households with 1 member;Online filing of tax returns in person;43,5
Internet users in the last 3 months;Size of the household: Households with 1 member;Performing an interaction related to access to information;63,1
Internet users in the last 3 months;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);52,1
Internet users in the last 3 months;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);29,2
Internet users in the last 3 months;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);50,3
Internet users in the last 3 months;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;33,4
Internet users in the last 3 months;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);24,3
Internet users in the last 3 months;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,6
Internet users in the last 3 months;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 3 months;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Size of the household: Households with 2 members;Total;8.882.111
Internet users in the last 3 months;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;78,9
Internet users in the last 3 months;Size of the household: Households with 2 members;Downloading or printing an official form;43,7
Internet users in the last 3 months;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);58,9
Internet users in the last 3 months;Size of the household: Households with 2 members;Online filing of tax returns in person;40,7
Internet users in the last 3 months;Size of the household: Households with 2 members;Performing an interaction related to access to information;60,5
Internet users in the last 3 months;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);51,2
Internet users in the last 3 months;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,4
Internet users in the last 3 months;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);47,6
Internet users in the last 3 months;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;34
Internet users in the last 3 months;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);25,3
Internet users in the last 3 months;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,7
Internet users in the last 3 months;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Internet users in the last 3 months;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Size of the household: Households with 3 members;Total;9.218.049
Internet users in the last 3 months;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;85,2
Internet users in the last 3 months;Size of the household: Households with 3 members;Downloading or printing an official form;47,1
Internet users in the last 3 months;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);63,4
Internet users in the last 3 months;Size of the household: Households with 3 members;Online filing of tax returns in person;41,6
Internet users in the last 3 months;Size of the household: Households with 3 members;Performing an interaction related to access to information;66,6
Internet users in the last 3 months;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);55,1
Internet users in the last 3 months;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);29,1
Internet users in the last 3 months;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);50,5
Internet users in the last 3 months;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;42,9
Internet users in the last 3 months;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);30,2
Internet users in the last 3 months;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);24,2
Internet users in the last 3 months;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 3 months;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Size of the household: Households with 4 members;Total;9.842.369
Internet users in the last 3 months;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;85,7
Internet users in the last 3 months;Size of the household: Households with 4 members;Downloading or printing an official form;50,5
Internet users in the last 3 months;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);62,9
Internet users in the last 3 months;Size of the household: Households with 4 members;Online filing of tax returns in person;38,9
Internet users in the last 3 months;Size of the household: Households with 4 members;Performing an interaction related to access to information;65,7
Internet users in the last 3 months;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);54,6
Internet users in the last 3 months;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);30
Internet users in the last 3 months;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);49,3
Internet users in the last 3 months;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;47,4
Internet users in the last 3 months;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);32,5
Internet users in the last 3 months;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,6
Internet users in the last 3 months;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1
Internet users in the last 3 months;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Total;3.601.033
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;83,8
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Downloading or printing an official form;52,9
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);60,8
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Online filing of tax returns in person;32,3
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;64
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);48,9
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);26,7
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);49,8
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;48,3
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);36,9
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,2
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,5
Internet users in the last 3 months;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Type of household: Single-person household;Total;3.564.387
Internet users in the last 3 months;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;79,4
Internet users in the last 3 months;Type of household: Single-person household;Downloading or printing an official form;43,5
Internet users in the last 3 months;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);57,4
Internet users in the last 3 months;Type of household: Single-person household;Online filing of tax returns in person;43,5
Internet users in the last 3 months;Type of household: Single-person household;Performing an interaction related to access to information;63,1
Internet users in the last 3 months;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);52,1
Internet users in the last 3 months;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);29,2
Internet users in the last 3 months;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);50,3
Internet users in the last 3 months;Type of household: Single-person household;Performing an interaction related to obtaining documents;33,4
Internet users in the last 3 months;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);24,3
Internet users in the last 3 months;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,6
Internet users in the last 3 months;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 3 months;Type of household: Single-person household;Average of types of contact with public administration agencies;3,2
Internet users in the last 3 months;Type of household: Single parent living with a child;Total;3.769.341
Internet users in the last 3 months;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;85
Internet users in the last 3 months;Type of household: Single parent living with a child;Downloading or printing an official form;48,9
Internet users in the last 3 months;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);63,9
Internet users in the last 3 months;Type of household: Single parent living with a child;Online filing of tax returns in person;40,1
Internet users in the last 3 months;Type of household: Single parent living with a child;Performing an interaction related to access to information;67,7
Internet users in the last 3 months;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);55,6
Internet users in the last 3 months;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6
Internet users in the last 3 months;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);51,9
Internet users in the last 3 months;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;44,1
Internet users in the last 3 months;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);29,7
Internet users in the last 3 months;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,1
Internet users in the last 3 months;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,5
Internet users in the last 3 months;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months;Type of household: Couple living together without children;Total;5.755.838
Internet users in the last 3 months;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;77
Internet users in the last 3 months;Type of household: Couple living together without children;Downloading or printing an official form;41,3
Internet users in the last 3 months;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);57,6
Internet users in the last 3 months;Type of household: Couple living together without children;Online filing of tax returns in person;42,2
Internet users in the last 3 months;Type of household: Couple living together without children;Performing an interaction related to access to information;58,7
Internet users in the last 3 months;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);50,2
Internet users in the last 3 months;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);24,4
Internet users in the last 3 months;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);45,7
Internet users in the last 3 months;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;30,7
Internet users in the last 3 months;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);23,6
Internet users in the last 3 months;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);11,9
Internet users in the last 3 months;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,7
Internet users in the last 3 months;Type of household: Couple living together without children;Average of types of contact with public administration agencies;3
Internet users in the last 3 months;Type of household: Couple living together with children;Total;17.937.609
Internet users in the last 3 months;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;86,5
Internet users in the last 3 months;Type of household: Couple living together with children;Downloading or printing an official form;50,2
Internet users in the last 3 months;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);63,8
Internet users in the last 3 months;Type of household: Couple living together with children;Online filing of tax returns in person;40,3
Internet users in the last 3 months;Type of household: Couple living together with children;Performing an interaction related to access to information;67
Internet users in the last 3 months;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);54,9
Internet users in the last 3 months;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);29,7
Internet users in the last 3 months;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);51,3
Internet users in the last 3 months;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;46,2
Internet users in the last 3 months;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);32,8
Internet users in the last 3 months;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 3 months;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1
Internet users in the last 3 months;Type of household: Couple living together with children;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months;Type of household: Other type of household;Total;4.080.774
Internet users in the last 3 months;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;77,6
Internet users in the last 3 months;Type of household: Other type of household;Downloading or printing an official form;45,8
Internet users in the last 3 months;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);56,2
Internet users in the last 3 months;Type of household: Other type of household;Online filing of tax returns in person;31,3
Internet users in the last 3 months;Type of household: Other type of household;Performing an interaction related to access to information;57,4
Internet users in the last 3 months;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);47,1
Internet users in the last 3 months;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);25
Internet users in the last 3 months;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);42,6
Internet users in the last 3 months;Type of household: Other type of household;Performing an interaction related to obtaining documents;40,7
Internet users in the last 3 months;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);29,5
Internet users in the last 3 months;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);21,2
Internet users in the last 3 months;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 3 months;Type of household: Other type of household;Average of types of contact with public administration agencies;3,1
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Total;15.996.716
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Use of one or more websites or apps of public administration agencies;82,2
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Downloading or printing an official form;47,7
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Arranging an appointment or booking (of an activity, medical care, etc.);61,9
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Online filing of tax returns in person;42,2
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Performing an interaction related to access to information;63
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Information:  Access to stored personal data (pension, employment history, etc.);53,9
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Information: Access to data bases or public records (cadastral records, company information, etc.);27,4
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Information: Access to obtain information (services, loans, tax, etc.);48,5
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Performing an interaction related to obtaining documents;38,1
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Documentation: request an official document or certificate (birth, residence, etc.);25,7
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,7
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,3
Internet users in the last 3 months;Cohabitation in couple: Living with your spouse;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.764.242
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;89,7
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;56,1
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);68,8
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;49
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;73,9
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);63,4
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;53,5
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);43,5
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,9
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,6
Internet users in the last 3 months;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Total;15.346.991
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;82,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;45
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);58,7
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;35,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;63,1
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);49,6
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);28,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);47,8
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;42,1
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);30,5
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,2
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,4
Internet users in the last 3 months;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;3,3
Internet users in the last 3 months;Nationality: Spanish;Total;29.870.665
Internet users in the last 3 months;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;83,5
Internet users in the last 3 months;Nationality: Spanish;Downloading or printing an official form;47,6
Internet users in the last 3 months;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);61,4
Internet users in the last 3 months;Nationality: Spanish;Online filing of tax returns in person;42,1
Internet users in the last 3 months;Nationality: Spanish;Performing an interaction related to access to information;64,9
Internet users in the last 3 months;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);54,1
Internet users in the last 3 months;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);29,8
Internet users in the last 3 months;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);50
Internet users in the last 3 months;Nationality: Spanish;Performing an interaction related to obtaining documents;41,8
Internet users in the last 3 months;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);29,3
Internet users in the last 3 months;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,5
Internet users in the last 3 months;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,8
Internet users in the last 3 months;Nationality: Spanish;Average of types of contact with public administration agencies;3,5
Internet users in the last 3 months;Nationality: Foreign;Total;5.237.284
Internet users in the last 3 months;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;80,6
Internet users in the last 3 months;Nationality: Foreign;Downloading or printing an official form;46,4
Internet users in the last 3 months;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);60,4
Internet users in the last 3 months;Nationality: Foreign;Online filing of tax returns in person;27,1
Internet users in the last 3 months;Nationality: Foreign;Performing an interaction related to access to information;60,2
Internet users in the last 3 months;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);46,8
Internet users in the last 3 months;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);20,6
Internet users in the last 3 months;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);45,6
Internet users in the last 3 months;Nationality: Foreign;Performing an interaction related to obtaining documents;40,1
Internet users in the last 3 months;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);32,1
Internet users in the last 3 months;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);17,7
Internet users in the last 3 months;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,9
Internet users in the last 3 months;Nationality: Foreign;Average of types of contact with public administration agencies;3
Internet users in the last 3 months;Limitation of the activity: Very limited;Total;729.759
Internet users in the last 3 months;Limitation of the activity: Very limited;Use of one or more websites or apps of public administration agencies;69,8
Internet users in the last 3 months;Limitation of the activity: Very limited;Downloading or printing an official form;35
Internet users in the last 3 months;Limitation of the activity: Very limited;Arranging an appointment or booking (of an activity, medical care, etc.);54,3
Internet users in the last 3 months;Limitation of the activity: Very limited;Online filing of tax returns in person;27,4
Internet users in the last 3 months;Limitation of the activity: Very limited;Performing an interaction related to access to information;53,5
Internet users in the last 3 months;Limitation of the activity: Very limited;Information:  Access to stored personal data (pension, employment history, etc.);46,1
Internet users in the last 3 months;Limitation of the activity: Very limited;Information: Access to data bases or public records (cadastral records, company information, etc.);21,9
Internet users in the last 3 months;Limitation of the activity: Very limited;Information: Access to obtain information (services, loans, tax, etc.);39,6
Internet users in the last 3 months;Limitation of the activity: Very limited;Performing an interaction related to obtaining documents;31,8
Internet users in the last 3 months;Limitation of the activity: Very limited;Documentation: request an official document or certificate (birth, residence, etc.);19,2
Internet users in the last 3 months;Limitation of the activity: Very limited;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,2
Internet users in the last 3 months;Limitation of the activity: Very limited;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,4
Internet users in the last 3 months;Limitation of the activity: Very limited;Average of types of contact with public administration agencies;2,7
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Total;4.990.929
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Use of one or more websites or apps of public administration agencies;73,8
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Downloading or printing an official form;40,7
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Arranging an appointment or booking (of an activity, medical care, etc.);55,2
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Online filing of tax returns in person;32,6
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Performing an interaction related to access to information;56,3
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Information:  Access to stored personal data (pension, employment history, etc.);47,5
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Information: Access to data bases or public records (cadastral records, company information, etc.);22,4
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Information: Access to obtain information (services, loans, tax, etc.);42,1
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Performing an interaction related to obtaining documents;35,2
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Documentation: request an official document or certificate (birth, residence, etc.);23,8
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,4
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,8
Internet users in the last 3 months;Limitation of the activity: Limited, but not severely;Average of types of contact with public administration agencies;2,9
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Total;29.387.261
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Use of one or more websites or apps of public administration agencies;84,9
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Downloading or printing an official form;48,9
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Arranging an appointment or booking (of an activity, medical care, etc.);62,5
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Online filing of tax returns in person;41,4
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Performing an interaction related to access to information;65,8
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Information:  Access to stored personal data (pension, employment history, etc.);54,2
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Information: Access to data bases or public records (cadastral records, company information, etc.);29,6
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Information: Access to obtain information (services, loans, tax, etc.);50,8
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Performing an interaction related to obtaining documents;42,8
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Documentation: request an official document or certificate (birth, residence, etc.);31
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);23,1
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,9
Internet users in the last 3 months;Limitation of the activity: Not limited at all;Average of types of contact with public administration agencies;3,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Total;29.207.048
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Downloading or printing an official form;57,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);73,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Online filing of tax returns in person;48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Performing an interaction related to access to information;77,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);63,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);59,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;49,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);35,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Total Persons;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Total;14.342.182
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Downloading or printing an official form;58,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);70,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Online filing of tax returns in person;50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Performing an interaction related to access to information;80,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);67,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);36,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);62,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Performing an interaction related to obtaining documents;50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);37,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Male;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Total;14.864.866
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Downloading or printing an official form;56,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);76,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Online filing of tax returns in person;45,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Performing an interaction related to access to information;74,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);60,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);56,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Performing an interaction related to obtaining documents;49,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);34,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Sex: Female;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Total;3.742.807
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Downloading or printing an official form;52,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);66,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Online filing of tax returns in person;18,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to access to information;69,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);46,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);50,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;61,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);44,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);37,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 16 to 24 years old;Average of types of contact with public administration agencies;3,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Total;5.061.664
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Downloading or printing an official form;58,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);74,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Online filing of tax returns in person;55,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to access to information;82,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);70,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);39
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);65,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;59,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);47,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Total;5.946.209
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Downloading or printing an official form;62,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Online filing of tax returns in person;55,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to access to information;80,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);68,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);37,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);63,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);40,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 35 to 44 years old;Average of types of contact with public administration agencies;4,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Total;6.797.814
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Downloading or printing an official form;58,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Online filing of tax returns in person;50,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to access to information;76,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);64,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);58,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;46,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);30,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 45 to 54 years old;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Total;5.152.027
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Downloading or printing an official form;55,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);71,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Online filing of tax returns in person;48,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to access to information;78,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);67,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);30,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);60
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;40,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);27
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 55 to 64 years old;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Total;2.506.527
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Downloading or printing an official form;47
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);71,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Online filing of tax returns in person;48,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to access to information;69,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);28,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);52,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);19,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Age: 65 to 74 years old;Average of types of contact with public administration agencies;3,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;12.811.949
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;61,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);74,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;52,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;79
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);64,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);37
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);63,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;51,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);26,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;4,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;3.480.706
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;55,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);72,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;45,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;78,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);65,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);59,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;51
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);35,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;4.563.271
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);76
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;45,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;76,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);65,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);56,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;50,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);36,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.033.229
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;53,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);71,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;45,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;76,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);61,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);31,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);56,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;48
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);33,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;5.317.894
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;51,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);72,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;42,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;73,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);60,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);31,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);53,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;45,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);31,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Total;2.837.988
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Downloading or printing an official form;54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);72,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Online filing of tax returns in person;54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to access to information;79,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);65,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);36,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);63,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;41,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);30,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Total;7.042.959
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Downloading or printing an official form;55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);74,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Online filing of tax returns in person;51,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to access to information;76,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);64,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);33,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);60,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;43,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);32
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Total;7.867.981
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Downloading or printing an official form;55,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);74,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Online filing of tax returns in person;48,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to access to information;78,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);64,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);34,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;50,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);35,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Total;8.440.980
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Downloading or printing an official form;58,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);73,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Online filing of tax returns in person;45,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to access to information;76,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);63,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;55,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);38
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Total;3.017.140
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Downloading or printing an official form;63,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);72,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Online filing of tax returns in person;38,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;76,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);58,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);59,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);44,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Total;2.837.988
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Downloading or printing an official form;54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);72,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Online filing of tax returns in person;54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Performing an interaction related to access to information;79,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);65,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);36,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);63,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Performing an interaction related to obtaining documents;41,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);30,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single-person household;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Total;3.211.115
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Downloading or printing an official form;57,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);75,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Online filing of tax returns in person;47,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to access to information;79,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);65,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);37,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);61
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;51,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);35
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Total;4.460.494
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Downloading or printing an official form;53,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);74,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Online filing of tax returns in person;54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to access to information;76
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);65,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);31,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;39,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);30,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together without children;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Total;15.519.710
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Downloading or printing an official form;58,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);73,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Online filing of tax returns in person;46,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to access to information;77,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);63,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);34,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);59,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;53,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);37,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Couple living together with children;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Total;3.177.741
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Downloading or printing an official form;58,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);72,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Online filing of tax returns in person;40,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Performing an interaction related to access to information;73,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);60,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Performing an interaction related to obtaining documents;52,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);37,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Type of household: Other type of household;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Total;13.187.648
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Downloading or printing an official form;57,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Arranging an appointment or booking (of an activity, medical care, etc.);75,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Online filing of tax returns in person;51,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Performing an interaction related to access to information;76,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Information:  Access to stored personal data (pension, employment history, etc.);65,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Information: Access to data bases or public records (cadastral records, company information, etc.);33,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Information: Access to obtain information (services, loans, tax, etc.);58,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Performing an interaction related to obtaining documents;46,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: request an official document or certificate (birth, residence, etc.);31,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation in couple: Living with your spouse;Average of types of contact with public administration agencies;4,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.378.773
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;62,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);76,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;54,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;82,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);70,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);38,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);66
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;59,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);48,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;12.640.627
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;54,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);71,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;42,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;76,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);60,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);58,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;51,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);37,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Total;24.986.255
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Downloading or printing an official form;57
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);73,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Online filing of tax returns in person;50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Performing an interaction related to access to information;77,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);64,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);35,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);59,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Performing an interaction related to obtaining documents;50
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);35,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Spanish;Average of types of contact with public administration agencies;4,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Total;4.220.793
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Downloading or printing an official form;57,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);75
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Online filing of tax returns in person;33,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Performing an interaction related to access to information;74,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);58,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);25,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);56,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Performing an interaction related to obtaining documents;49,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);39,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Nationality: Foreign;Average of types of contact with public administration agencies;3,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Total;513.397
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Downloading or printing an official form;49,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Arranging an appointment or booking (of an activity, medical care, etc.);77,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Online filing of tax returns in person;39,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Performing an interaction related to access to information;76,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Information:  Access to stored personal data (pension, employment history, etc.);65,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Information: Access to obtain information (services, loans, tax, etc.);56,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Performing an interaction related to obtaining documents;45,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Documentation: request an official document or certificate (birth, residence, etc.);27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Very limited;Average of types of contact with public administration agencies;3,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Total;3.696.277
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Downloading or printing an official form;55
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Arranging an appointment or booking (of an activity, medical care, etc.);74,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Online filing of tax returns in person;44,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Performing an interaction related to access to information;76,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Information:  Access to stored personal data (pension, employment history, etc.);64,1
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Information: Access to data bases or public records (cadastral records, company information, etc.);30,3
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Information: Access to obtain information (services, loans, tax, etc.);56,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Performing an interaction related to obtaining documents;47,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: request an official document or certificate (birth, residence, etc.);32,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,6
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Limited, but not severely;Average of types of contact with public administration agencies;4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Total;24.997.374
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Downloading or printing an official form;57,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Arranging an appointment or booking (of an activity, medical care, etc.);73,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Online filing of tax returns in person;48,7
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Performing an interaction related to access to information;77,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Information:  Access to stored personal data (pension, employment history, etc.);63,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Information: Access to data bases or public records (cadastral records, company information, etc.);34,9
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Information: Access to obtain information (services, loans, tax, etc.);59,8
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Performing an interaction related to obtaining documents;50,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Documentation: request an official document or certificate (birth, residence, etc.);36,5
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,4
Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months;Limitation of the activity: Not limited at all;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Total;29.146.726
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Downloading or printing an official form;57,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Arranging an appointment or booking (of an activity, medical care, etc.);73,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Online filing of tax returns in person;48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Performing an interaction related to access to information;77,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information:  Access to stored personal data (pension, employment history, etc.);63,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Information: Access to obtain information (services, loans, tax, etc.);59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Performing an interaction related to obtaining documents;50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: request an official document or certificate (birth, residence, etc.);35,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Total Persons;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Total;14.308.390
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Downloading or printing an official form;58,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Arranging an appointment or booking (of an activity, medical care, etc.);70,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Online filing of tax returns in person;50,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Performing an interaction related to access to information;80,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Information:  Access to stored personal data (pension, employment history, etc.);67,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Information: Access to data bases or public records (cadastral records, company information, etc.);37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Information: Access to obtain information (services, loans, tax, etc.);62,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Performing an interaction related to obtaining documents;50,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Documentation: request an official document or certificate (birth, residence, etc.);37,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Male;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Total;14.838.336
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Downloading or printing an official form;56,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Arranging an appointment or booking (of an activity, medical care, etc.);76,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Online filing of tax returns in person;45,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Performing an interaction related to access to information;74,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Information:  Access to stored personal data (pension, employment history, etc.);60,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Information: Access to obtain information (services, loans, tax, etc.);56,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Performing an interaction related to obtaining documents;49,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Documentation: request an official document or certificate (birth, residence, etc.);34,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Sex: Female;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Total;3.739.541
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Downloading or printing an official form;52,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Arranging an appointment or booking (of an activity, medical care, etc.);66,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Online filing of tax returns in person;18,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to access to information;69,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Information:  Access to stored personal data (pension, employment history, etc.);46,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);30,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Information: Access to obtain information (services, loans, tax, etc.);50,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Performing an interaction related to obtaining documents;61,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Documentation: request an official document or certificate (birth, residence, etc.);44,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);37,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 16 to 24 years old;Average of types of contact with public administration agencies;3,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Total;5.060.567
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Downloading or printing an official form;58,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Arranging an appointment or booking (of an activity, medical care, etc.);74,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Online filing of tax returns in person;55,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to access to information;82,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Information:  Access to stored personal data (pension, employment history, etc.);70,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);39
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Information: Access to obtain information (services, loans, tax, etc.);65,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Performing an interaction related to obtaining documents;59,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Documentation: request an official document or certificate (birth, residence, etc.);47,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 25 to 34 years old;Average of types of contact with public administration agencies;4,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Total;5.940.333
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Downloading or printing an official form;62,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Online filing of tax returns in person;55,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to access to information;80,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Information:  Access to stored personal data (pension, employment history, etc.);68,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);37,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Information: Access to obtain information (services, loans, tax, etc.);63,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Performing an interaction related to obtaining documents;55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Documentation: request an official document or certificate (birth, residence, etc.);40,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 35 to 44 years old;Average of types of contact with public administration agencies;4,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Total;6.792.065
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Downloading or printing an official form;58,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Arranging an appointment or booking (of an activity, medical care, etc.);77,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Online filing of tax returns in person;50,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to access to information;76,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Information:  Access to stored personal data (pension, employment history, etc.);64,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);34,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Information: Access to obtain information (services, loans, tax, etc.);58,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Performing an interaction related to obtaining documents;46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Documentation: request an official document or certificate (birth, residence, etc.);30,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 45 to 54 years old;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Total;5.138.626
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Downloading or printing an official form;55,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Arranging an appointment or booking (of an activity, medical care, etc.);71,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Online filing of tax returns in person;49
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to access to information;78,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Information:  Access to stored personal data (pension, employment history, etc.);67,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);30,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Information: Access to obtain information (services, loans, tax, etc.);60
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Performing an interaction related to obtaining documents;40,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Documentation: request an official document or certificate (birth, residence, etc.);27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);20,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);6,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 55 to 64 years old;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Total;2.475.593
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Downloading or printing an official form;47,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Arranging an appointment or booking (of an activity, medical care, etc.);71,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Online filing of tax returns in person;48,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to access to information;69,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Information:  Access to stored personal data (pension, employment history, etc.);55,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Information: Access to data bases or public records (cadastral records, company information, etc.);28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Information: Access to obtain information (services, loans, tax, etc.);52,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Performing an interaction related to obtaining documents;28,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Documentation: request an official document or certificate (birth, residence, etc.);19,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);13,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);7,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Age: 65 to 74 years old;Average of types of contact with public administration agencies;3,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Total;12.789.352
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Downloading or printing an official form;61,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Arranging an appointment or booking (of an activity, medical care, etc.);74,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Online filing of tax returns in person;52,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to access to information;79
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information:  Access to stored personal data (pension, employment history, etc.);65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to data bases or public records (cadastral records, company information, etc.);37
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Information: Access to obtain information (services, loans, tax, etc.);63,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Performing an interaction related to obtaining documents;51,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: request an official document or certificate (birth, residence, etc.);38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: More than 100,000 inhabitants and provincial capitals;Average of types of contact with public administration agencies;4,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Total;3.476.261
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Downloading or printing an official form;55,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);72,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Online filing of tax returns in person;45,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to access to information;78,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);65
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);59,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Performing an interaction related to obtaining documents;50,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);35,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);29,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 50,000 to 100,000 inhabitants;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Total;4.553.986
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Downloading or printing an official form;55,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);76
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Online filing of tax returns in person;45,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to access to information;76,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);65,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);31,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);56,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Performing an interaction related to obtaining documents;50,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);36,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 20,000 to 50,000 inhabitants;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Total;3.028.923
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Downloading or printing an official form;53,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);71,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Online filing of tax returns in person;45,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to access to information;76,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);61,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);56,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Performing an interaction related to obtaining documents;48
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);33,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: 10,000 to 20,000 inhabitants;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Total;5.298.204
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Downloading or printing an official form;51,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Arranging an appointment or booking (of an activity, medical care, etc.);72,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Online filing of tax returns in person;42,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to access to information;73,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Information:  Access to stored personal data (pension, employment history, etc.);60,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to data bases or public records (cadastral records, company information, etc.);31,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Information: Access to obtain information (services, loans, tax, etc.);53,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Performing an interaction related to obtaining documents;45,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: request an official document or certificate (birth, residence, etc.);31,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Habitat: Less than 10,000 inhabitants;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Total;2.831.139
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Downloading or printing an official form;54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Arranging an appointment or booking (of an activity, medical care, etc.);72,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Online filing of tax returns in person;54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to access to information;79,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Information:  Access to stored personal data (pension, employment history, etc.);65,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Information: Access to data bases or public records (cadastral records, company information, etc.);36,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Information: Access to obtain information (services, loans, tax, etc.);63,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Performing an interaction related to obtaining documents;42
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Documentation: request an official document or certificate (birth, residence, etc.);30,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 1 member;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Total;7.009.905
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Downloading or printing an official form;55,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Arranging an appointment or booking (of an activity, medical care, etc.);74,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Online filing of tax returns in person;51,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to access to information;76,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Information:  Access to stored personal data (pension, employment history, etc.);64,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Information: Access to data bases or public records (cadastral records, company information, etc.);33,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Information: Access to obtain information (services, loans, tax, etc.);60,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Performing an interaction related to obtaining documents;43,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Documentation: request an official document or certificate (birth, residence, etc.);32
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 2 members;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Total;7.857.600
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Downloading or printing an official form;55,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Arranging an appointment or booking (of an activity, medical care, etc.);74,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Online filing of tax returns in person;48,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to access to information;78,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Information:  Access to stored personal data (pension, employment history, etc.);64,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Information: Access to data bases or public records (cadastral records, company information, etc.);34,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Information: Access to obtain information (services, loans, tax, etc.);59,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Performing an interaction related to obtaining documents;50,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Documentation: request an official document or certificate (birth, residence, etc.);35,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 3 members;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Total;8.430.942
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Downloading or printing an official form;58,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Arranging an appointment or booking (of an activity, medical care, etc.);73,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Online filing of tax returns in person;45,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to access to information;76,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Information:  Access to stored personal data (pension, employment history, etc.);63,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Information: Access to data bases or public records (cadastral records, company information, etc.);35,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Information: Access to obtain information (services, loans, tax, etc.);57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Performing an interaction related to obtaining documents;55,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Documentation: request an official document or certificate (birth, residence, etc.);38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 4 members;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Total;3.017.140
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Downloading or printing an official form;63,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Arranging an appointment or booking (of an activity, medical care, etc.);72,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Online filing of tax returns in person;38,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to access to information;76,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Information:  Access to stored personal data (pension, employment history, etc.);58,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to data bases or public records (cadastral records, company information, etc.);31,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Information: Access to obtain information (services, loans, tax, etc.);59,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Performing an interaction related to obtaining documents;57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Documentation: request an official document or certificate (birth, residence, etc.);44,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);34,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Size of the household: Households with 5 or more members;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Total;2.831.139
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Downloading or printing an official form;54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Arranging an appointment or booking (of an activity, medical care, etc.);72,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Online filing of tax returns in person;54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Performing an interaction related to access to information;79,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Information:  Access to stored personal data (pension, employment history, etc.);65,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Information: Access to data bases or public records (cadastral records, company information, etc.);36,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Information: Access to obtain information (services, loans, tax, etc.);63,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Performing an interaction related to obtaining documents;42
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Documentation: request an official document or certificate (birth, residence, etc.);30,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);19,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);11
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single-person household;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Total;3.203.454
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Downloading or printing an official form;57,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Arranging an appointment or booking (of an activity, medical care, etc.);75,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Online filing of tax returns in person;47,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to access to information;79,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Information:  Access to stored personal data (pension, employment history, etc.);65,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Information: Access to data bases or public records (cadastral records, company information, etc.);37,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Information: Access to obtain information (services, loans, tax, etc.);61,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Performing an interaction related to obtaining documents;51,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Documentation: request an official document or certificate (birth, residence, etc.);35
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Single parent living with a child;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Total;4.434.577
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Downloading or printing an official form;53,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Arranging an appointment or booking (of an activity, medical care, etc.);74,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Online filing of tax returns in person;54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to access to information;76,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Information:  Access to stored personal data (pension, employment history, etc.);65,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Information: Access to data bases or public records (cadastral records, company information, etc.);31,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Information: Access to obtain information (services, loans, tax, etc.);59,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Performing an interaction related to obtaining documents;39,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Documentation: request an official document or certificate (birth, residence, etc.);30,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);15,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);8,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together without children;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Total;15.509.451
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Downloading or printing an official form;58,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Arranging an appointment or booking (of an activity, medical care, etc.);73,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Online filing of tax returns in person;46,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to access to information;77,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Information:  Access to stored personal data (pension, employment history, etc.);63,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Information: Access to data bases or public records (cadastral records, company information, etc.);34,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Information: Access to obtain information (services, loans, tax, etc.);59,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Performing an interaction related to obtaining documents;53,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Documentation: request an official document or certificate (birth, residence, etc.);37,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);31,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Couple living together with children;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Total;3.168.106
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Downloading or printing an official form;59
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Arranging an appointment or booking (of an activity, medical care, etc.);72,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Online filing of tax returns in person;40,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Performing an interaction related to access to information;73,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Information:  Access to stored personal data (pension, employment history, etc.);60,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Information: Access to data bases or public records (cadastral records, company information, etc.);32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Information: Access to obtain information (services, loans, tax, etc.);54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Performing an interaction related to obtaining documents;52,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Documentation: request an official document or certificate (birth, residence, etc.);38
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);13
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Type of household: Other type of household;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Total;13.153.130
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Downloading or printing an official form;58
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Arranging an appointment or booking (of an activity, medical care, etc.);75,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Online filing of tax returns in person;51,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Performing an interaction related to access to information;76,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Information:  Access to stored personal data (pension, employment history, etc.);65,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Information: Access to data bases or public records (cadastral records, company information, etc.);33,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Information: Access to obtain information (services, loans, tax, etc.);59
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Performing an interaction related to obtaining documents;46,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: request an official document or certificate (birth, residence, etc.);31,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);25,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation in couple: Living with your spouse;Average of types of contact with public administration agencies;4,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Total;3.376.376
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Downloading or printing an official form;62,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Arranging an appointment or booking (of an activity, medical care, etc.);76,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Online filing of tax returns in person;54,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to access to information;82,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information:  Access to stored personal data (pension, employment history, etc.);70,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to data bases or public records (cadastral records, company information, etc.);38,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Information: Access to obtain information (services, loans, tax, etc.);66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Performing an interaction related to obtaining documents;59,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: request an official document or certificate (birth, residence, etc.);48,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);32,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);12,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Co-habiting with a domestic partner;Average of types of contact with public administration agencies;4,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Total;12.617.220
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Downloading or printing an official form;54,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Arranging an appointment or booking (of an activity, medical care, etc.);71,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Online filing of tax returns in person;42,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to access to information;76,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information:  Access to stored personal data (pension, employment history, etc.);60,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to data bases or public records (cadastral records, company information, etc.);34,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Information: Access to obtain information (services, loans, tax, etc.);58,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Performing an interaction related to obtaining documents;51,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: request an official document or certificate (birth, residence, etc.);37,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Cohabitation as a couple: Not cohabiting as a couple;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Total;24.927.386
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Downloading or printing an official form;57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Arranging an appointment or booking (of an activity, medical care, etc.);73,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Online filing of tax returns in person;50,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Performing an interaction related to access to information;77,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Information:  Access to stored personal data (pension, employment history, etc.);64,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Information: Access to data bases or public records (cadastral records, company information, etc.);35,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Information: Access to obtain information (services, loans, tax, etc.);59,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Performing an interaction related to obtaining documents;50
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Documentation: request an official document or certificate (birth, residence, etc.);35,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);28,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Spanish;Average of types of contact with public administration agencies;4,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Total;4.219.340
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Downloading or printing an official form;57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Arranging an appointment or booking (of an activity, medical care, etc.);75
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Online filing of tax returns in person;33,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Performing an interaction related to access to information;74,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Information:  Access to stored personal data (pension, employment history, etc.);58,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Information: Access to data bases or public records (cadastral records, company information, etc.);25,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Information: Access to obtain information (services, loans, tax, etc.);56,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Performing an interaction related to obtaining documents;49,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Documentation: request an official document or certificate (birth, residence, etc.);39,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);22
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);9,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Nationality: Foreign;Average of types of contact with public administration agencies;3,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Total;509.168
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Downloading or printing an official form;50,1
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Arranging an appointment or booking (of an activity, medical care, etc.);77,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Online filing of tax returns in person;39,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Performing an interaction related to access to information;76,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Information:  Access to stored personal data (pension, employment history, etc.);66
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Information: Access to data bases or public records (cadastral records, company information, etc.);31,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Information: Access to obtain information (services, loans, tax, etc.);56,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Performing an interaction related to obtaining documents;45,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Documentation: request an official document or certificate (birth, residence, etc.);27,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Very limited;Average of types of contact with public administration agencies;3,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Total;3.685.293
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Downloading or printing an official form;55,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Arranging an appointment or booking (of an activity, medical care, etc.);74,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Online filing of tax returns in person;44,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Performing an interaction related to access to information;76,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Information:  Access to stored personal data (pension, employment history, etc.);64,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Information: Access to data bases or public records (cadastral records, company information, etc.);30,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Information: Access to obtain information (services, loans, tax, etc.);57
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Performing an interaction related to obtaining documents;47,7
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: request an official document or certificate (birth, residence, etc.);32,3
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Limited, but not severely;Average of types of contact with public administration agencies;4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Total;24.952.264
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Use of one or more websites or apps of public administration agencies;100
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Downloading or printing an official form;57,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Arranging an appointment or booking (of an activity, medical care, etc.);73,6
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Online filing of tax returns in person;48,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Performing an interaction related to access to information;77,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Information:  Access to stored personal data (pension, employment history, etc.);63,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Information: Access to data bases or public records (cadastral records, company information, etc.);34,9
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Information: Access to obtain information (services, loans, tax, etc.);59,8
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Performing an interaction related to obtaining documents;50,4
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Documentation: request an official document or certificate (birth, residence, etc.);36,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Documentation: applying for grants or rights (pension, unemployment benefit, etc.);27,2
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.);10,5
Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months;Limitation of the activity: Not limited at all;Average of types of contact with public administration agencies;4,1