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Survey on ICT usage and e-commerce in enterprises. Year 2020- First quarter 2021

26.9 percent of companies made e-commerce sales, an increase of 1.4 points over 2019. Half of the companies in the survey enabled remote work by electronic means in the first quarter of 2021.

Indicators on ICT use in companies - Años 2020-2021
Indicator Note Empresas con menos de 10 empleados Empresas con más de 10 empleados
Have computers 1 85.20 99.26
Has internet connection 1 82.69 99.01
Have internet connection and website 2 27.99 78.32
Use social media 2 35.29 66.57
Make sales via electronic commerce 1 9.55 26.86
Make purchases via electronic commerce 1 17.62 32.27
  • Data measured as a percentage of the total number of companies of each type
  • Data measured as a percentage of the total number of companies with an internet connection of each type
Latest data
Años 2020-2021 Published: 18/10/2021
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The Survey on ICT usage and e-commerce in enterprises main objective is to obtain the necessary data to measure the use of information and communication technologies and electronic commerce in companies in the member countries of the European Union.

Following the methodological recommendations of the Statistical Office of the European Union (Eurostat), the survey has a double temporal scope; the variables on ICT use refer to the first quarter of the year in which the survey is carried out, while the general information on the company, electronic commerce and ICT training refer to the previous year.

The European Union has co-financed the implementation costs of this statistical operation.