Department responsible

Ministry of Health, Social Services and Equality  - General Health Secretariat and Consumer Affairs 

Executing unit

Spanish Agency for Consumer Affairs, Food Safety and Nutrition

Participation of other institutions

Juntas arbitrales de consumo nacional de las comunidades autónomas y de las corporaciones locales

Type of operation

Real statistics with results grouped in tables

Sector or subject

Quality of life and living conditions

Subsector or subsubject

Life conditions and quality

Breakdown level

Municipal or inferior

Methodology of data collection methodology

Obtaining statistical summaries based on administrative data by means of preparation

Form of data collection

Transcription of administrative document, regardless of how it is filled in

Overall objective

Conocer el nivel de gestión del sistema arbitral de consumo

Study variables

Solicitudes de arbitrajem laudos emitidos, mediaciones realizadas, pruebas periciales, cuantía de la reclamación, tiempo de resolución de la reclamación, ofertas públicas de sometimiento al arbitraje de empresas y asociaciones empresariales, y de asociaciones de consumidores

Classification variables

Type of dissemination

Publicación, Internet

Periodicity of dissemination

Anual

Periodicity of data collection

Semestral

Type of operation

Interims

Units

Estado, CC. AA. y corporaciones locales

Administrative sources

Documentación de las Administraciones que sustentan las juntas arbitrales

Dictated by the High Council on Statistics

No aplicable

These are European statistics, according to European Parliament and Council Regulation (EC) no. 223/2009

No