Exchange of information by electronic means within the company

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  • Main variables

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    E.1 % of enterprises that had ERP tools to share information between different business areas of the company E.2 % of enterprises with some software application to manage customer information within the company (CRM tools) E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1) E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1)

    Selected:4

    Total:4
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    • Decimals to show: By default 0 1 2
• Notes ( 2 )
  • 1) The codes at the beginning of each literal refer to the corresponding question of the questionnaire or the section from which they are taken
    2) main variables:
    (1) Percentage of total of enterprises with some software application to manage customer information within the company (CRM tools) 3) The symbol '..' means that the data are not published in compliance with statistical confidentiality
    4) The symbol '.' means that no information exists
  • Table modified on 11/29/2021

• Source:National Statistics Institute