Castellano
Electoral Census
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New Communication and Information Technologies
Survey on ICT and Electronic Commerce use in Companies
Survey on the use of ICT and E-commerce in companies 2020-2021
Results by Autonomous Community
Results by Autonomous Community
ICT in companies with 10 or more employees (first quarter of 2021) by branch of economic activity
Exchange of information by electronic means within the company
Units:
percentage
Select values to consult
Autonomous communities and Cities
Values that contain
Main variables
Values that contain
E.1 % of enterprises that had ERP tools to share information between different business areas of the company
E.2 % of enterprises with some software application to manage customer information within the company (CRM tools)
E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (1)
E.2.B % of enterprises with CRM to analyze available customer information within the company for commercial and marketing purposes (1)
Selected:
1
Total:
4
Economic activity cluster
Values that contain
Total Enterprises
Industry
Construction
Services
Selected:
1
Total:
4
Choose format of the table
Economic activity cluster
Autonomous communities and Cities
Main variables
.
.
.
.
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.
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.
Decimals to show:
By default
0
1
2
Notes
1) The codes at the beginning of each literal refer to the corresponding question corresponding questionnaire or the section from which they were derived 2) main variables: E.2.A % of enterprises with CRM to capture, store, and share customer information within the company (3) software application to manage customer information within the company of the company (CRM tools) The symbol '..' means that the data are not published in compliance with statistical confidentiality The symbol '.' means that no information exists
Total:
0
series
y
0
cells
Source:National Statistics Institute