Personal contact or interaction with public administrations or services via a website or applications provided by these entities in the last 12 months by demographic characteristics and type of contact.

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  • Reference population

    Values that contain

    Total Persons Internet users in the last 12 months Internet users in the last 3 months Internet users in the last 12 months that have used a website or apps of public administration agencies in the last 12 months Internet users in the last 3 months who have used a website or apps of the AA.PP in the last 12 months

    Selected:5

    Total:5
  • Demographic characteristics

    Values that contain

    Total Persons Sex: Male Sex: Female Age: 16 to 24 years old Age: 25 to 34 years old Age: 35 to 44 years old Age: 45 to 54 years old Age: 55 to 64 years old Age: 65 to 74 years old Habitat: More than 100,000 inhabitants and provincial capitals Habitat: 50,000 to 100,000 inhabitants Habitat: 20,000 to 50,000 inhabitants Habitat: 10,000 to 20,000 inhabitants Habitat: Less than 10,000 inhabitants Size of the household: Households with 1 member Size of the household: Households with 2 members Size of the household: Households with 3 members Size of the household: Households with 4 members Size of the household: Households with 5 or more members Type of household: Single-person household Type of household: Single parent living with a child Type of household: Couple living together without children Type of household: Couple living together with children Type of household: Other type of household Personal procurement of transport or accommodation services via a website or application in the last 3 months by autonomous communities and cities and type of service. Cohabitation as a couple: Co-habiting with a domestic partner Cohabitation as a couple: Not cohabiting as a couple Nationality: Spanish Nationality: Foreign

    Selected:1

    Total:29
  • Type of contact

    Values that contain

    Total Use of one or more websites or apps of public administration agencies Downloading or printing an official form Arranging an appointment or booking (of an activity, medical care, etc.) Online filing of tax returns in person Performing an interaction related to access to information Information: Access to stored personal data (pension, employment history, etc.) Information: Access to data bases or public records (cadastral records, company information, etc.) Information: Access to obtain information (services, loans, tax, etc.) Performing an interaction related to obtaining documents Documentation: request an official document or certificate (birth, residence, etc.) Documentation: applying for grants or rights (pension, unemployment benefit, etc.) Documentation: Other requests, claims or complaints (criminal complaints, claims filed in courts of law.) Average of types of contact with public administration agencies

    Selected:1

    Total:14
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  • • 	Type of contact
      Reference population Demographic characteristics	.	.	.
      	.	.	.
      	.	.	.

    • Decimals to show: By default 0 1
• Notes
  • 1) The questions of this block are addressed to Internet users in the last 12 months.
    2) Subtotals have been included according to the type of contact or interaction.
    3) Average of contact types: this is the average number of interactions made of a different type or for a different purpose (of the nine ones analysed).

• Source:National Statistics Institute