Castellano
Electoral Census
Electronic Office
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INEbase
Living level, and conditions
Living conditions
Survey on Equipment and Use of Information and Communication Technologies in Households 2023
RESULTS BY AUTONOMOUS COMMUNITY
Use of ICT products by people aged 16 to 74
Use of ICT products by people aged 16 to 74
E-commerce
Problems with purchase or order of goods or services over the Internet in the last 3 months by autonomous communities and cities.
Units:
Number of persons (aged 16 to 74 years) and horizontal percentages.
Select values to consult
Reference population
Values that contain
Total Persons
People that have made online purchases in the last 3 months
People who have had problems ordering goods or services over the Internet
Selected:
3
Total:
3
Autonomous City and Community
Values that contain
Problems with purchases
Values that contain
Total
Some problem
Technical failures on the website during ordering or payment, or it was difficult to use
Difficulty finding information about warranties or other legal rights
Delays in delivery
Final costs higher than those indicated
Products or services ordered with defects or different from those ordered
Fraud-related issues
Difficult claims or compensation or without satisfactory response after the claim
Foreign sellers who do not fulfill orders in Spain
Other problems
Selected:
1
Total:
11
Choose format of the table
Problems with purchases
Reference population
Autonomous City and Community
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Decimals to show:
By default
0
1
Total:
0
series
y
0
cells
Source:National Statistics Institute
