People who have purchased via the Internet in the last 12 months by demographic characteristics and types of problems presented when buying

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  • Demographic characteristics

    Values that contain

    Total Persons Sex: Male Sex: Female Age: 16 to 24 years old Age: 25 to 34 years old Age: 35 to 44 years old Age: 45 to 54 years old Age: 55 to 64 years old Age: 65 to 74 years old Habitat: 100,000 inhabitants and over and provincial capitals Habitat: From 50,000 to fewer than 100,000 inhabitants Habitat: From 20,000 to fewer than 50,000 inhabitants Habitat: From 10,000 to fewer than 20,000 inhabitants Habitat: Less than 10,000 inhabitants Size of the household: Households with 1 member Size of the household: Households with 2 members Size of the household: Households with 3 members Size of the household: Households with 4 members Size of the household: Households with 5 or more members Nationality: Spanish Nationality: Foreign

    Selected:21

    Total:21
  • Problems encountered when purchasing

    Values that contain

    Total persons who have used a computer in the last 12 months People who have had some problem when purchasing via the Internet in the last 12 months Technical failures on the website during ordering or payment Difficulty finding information about warranties or other legal rights Delays in delivery Final costs higher than those indicated (e.g. higher delivery costs, unexpected transactionácosts, etc.) Products or services ordered with defects or different from those ordered Fraud-related issues (e.g., products or services not received or not received in full, misuse of credit card data, etc.) Difficult claims or compensation or without satisfactory response after the claim Foreign sellers who do not fulfill orders in Spain Other problems

    Selected:11

    Total:11
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  • • 	Problems encountered when purchasing
      Demographic characteristics	.	.	.
      	.	.	.
      	.	.	.

    • Decimals to show: By default 0 1

• Source:National Statistics Institute